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American Home Shield Reviews

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8.6

Overall Score

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MrJamessch Troy, MO

Very easy and problem fixed after 1 call

1 year ago

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Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 1st, 2023

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Deana Bracey Yucaipa, CA

they where on time, they called to make the appointment

1 year ago

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Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Mar. 1st, 2023

star star star star star

Tiggy Tech Pahrump, NV

Great people with great help you can trust.

1 year ago Edited January 10, 2024

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Reply from American Home Shield

Dear Tiggy, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.

Sincerely,

Kim

Sep. 22nd, 2023

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Charmaine Dorsey Dallas, TX

American homeshield is a great and reliable company.

1 year ago

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Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Mar. 1st, 2023

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Katelyn White Pittsburgh, PA

It was nice that they took care of everything for me.

1 year ago

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Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Mar. 1st, 2023

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ANTHONY

Great Service, Thank you for the Service to our dryer.

1 year ago

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Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Mar. 1st, 2023

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Queen Rasheedah Baltimore, MD

The company responded to my needs promptly

1 year ago

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Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 1st, 2023

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Haley Papez Quitman, TX

Efficient, effective, professionalism. .

1 year ago

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Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Mar. 1st, 2023

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Cynthia S. Daytona Beach, FL

The worst customer service and horrible contractors. It took me 6 weeks to get fixed. I called and cancelled, but still got charged.

1 year ago

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Reply from American Home Shield

Hi Cynthia, Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter.

Mar. 1st, 2023

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Cricket Phillips Mokelumne Hill, CA

Actually was able to find someone to service my account.

1 year ago

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Reply from American Home Shield

Hi Cricket, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Feb. 28th, 2023

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SONDRA Virginia Beach, VA

good. fast and reliable service. was contacted quickly.

1 year ago

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Reply from American Home Shield

Hi Sondra, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Feb. 28th, 2023

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Darla Kennedy Richland, WA

Heater should have been replaced! 22 year old heater. Not a happy customer. Will not recommend AHS …in the future to anybody…. JK

1 year ago

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Reply from American Home Shield

Darla, Thank you for letting us know about your concerns regarding your Heater request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter.

Feb. 27th, 2023

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SANDRA Hagerstown, MD

Great to work with, very quick to resolve issues

1 year ago

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Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Feb. 27th, 2023

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JASMIN Canyon Country, CA

I get the help I need. Service team is professional.

1 year ago

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Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 27th, 2023

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JOYCE Marseilles, IL

Prompt service and professional service techs.

1 year ago Edited January 10, 2024

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Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Feb. 27th, 2023

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RASIQ Santa Fe Springs, CA

excellent service, good customer care. highly recommend.

1 year ago Edited January 10, 2024

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Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 27th, 2023

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FRANCISCO Phoenix, AZ

every think was fine clear communication ETC.

1 year ago

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Reply from American Home Shield

Hi Francisco,

We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Feb. 24th, 2023

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Christina Rabun Las Vegas, NV

Great customer service and timely response

1 year ago

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Reply from American Home Shield

Hi Christina, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 24th, 2023

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SEAN Lebanon, OH

Had to find our own AHS approved repairman after the one they set up didn't show because of scheduling error the day of the appointment

1 year ago

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Reply from American Home Shield

Sean, Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter.

Feb. 24th, 2023

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Zhyomara Torres Boston, MA

New to the system. Have made 2 request got called pretty fast.

1 year ago Edited March 8, 2023

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Reply from American Home Shield

Hi Zhyomara,

We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Feb. 24th, 2023

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Minnie Patel Marietta, GA

Extremely good Very Professional Response very prompt

1 year ago Edited January 10, 2024

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Reply from American Home Shield

Hi Minnie, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 24th, 2023

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Khalil Azar Miami, FL

Very Good and Happy with the overall tim

1 year ago

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Reply from American Home Shield

Hi Khalil,

We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Feb. 24th, 2023

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Elmore Abney Jacksonville, FL

Customer service and timely completion of repairs

1 year ago

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Reply from American Home Shield

Hi Elmore, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 24th, 2023

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Lynn Eagle Mountain, UT

Prompt, timely service and problem resolution.

1 year ago

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Reply from American Home Shield

Hi Lynn, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 24th, 2023

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Jon-Paul deLange Aldie, VA

Easy, efficient, and effective from start to completion

1 year ago

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Reply from American Home Shield

Hi Jon-Paul, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Feb. 24th, 2023

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TERESITA Las Vegas, NV

Able to fix refrigerator concern. Very good.

1 year ago

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Reply from American Home Shield

Hi Teresita,

We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Feb. 24th, 2023

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Elizabeth Cleboski Dallas, TX

Always great service. Knowable, pleasant

1 year ago

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Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Feb. 27th, 2023

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Julio Hernandez Phoenix, AZ

How easy it was to submit a repair work order.

1 year ago

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Reply from American Home Shield

Hi Julio,

We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Feb. 24th, 2023

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Kaye Johnson Houston, TX

Excellent customer service and professionalism.

1 year ago

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Reply from American Home Shield

Hi Kaye, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Feb. 24th, 2023

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Kathie Vaught Granbury, TX

I like the convenience and customer service

1 year ago

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Reply from American Home Shield

Hi Kathie,

We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Feb. 24th, 2023

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VERONICA

Very convenient and it helps to save money

1 year ago

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Reply from American Home Shield

Hi Veronica,

We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Feb. 24th, 2023

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JOHN Ann Arbor, MI

Very rapid responsible Excellent service

1 year ago

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Reply from American Home Shield

Hi John, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Feb. 24th, 2023

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RICHARD Austin, TX

confident that the companies are quality.

1 year ago Edited January 10, 2024

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Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 27th, 2023

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JACK New Braunfels, TX

Needed plumbing service, completed on line request.

1 year ago

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Reply from American Home Shield

Hi Jack,

We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Feb. 24th, 2023

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Kimberly Lynch Denville, NJ

Guarantee of a return phone call is great!

1 year ago

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Reply from American Home Shield

Hi Kimberly,

We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Feb. 24th, 2023

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Anita Kingston, OK

It is easy to request a repair service on-line.

1 year ago Edited January 10, 2024

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Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 23rd, 2023

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Lenny Koll Prescott Valley, AZ

Quick response with a very qualified repairman

1 year ago Edited March 8, 2023

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Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 23rd, 2023

star star star star star

BUARI OSMAN Olney, MD

Prompt attention, service and follow up.

1 year ago

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Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Feb. 23rd, 2023

star star star star star

LARRY GA

They have helped me so far with everything I need

1 year ago Edited January 10, 2024

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Reply from American Home Shield

Hi Larry, Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter. Please provide your AHS contract number.

Feb. 23rd, 2023

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Marvin Wickline Mobile, AL

They do a good job, efficient and straight forward

1 year ago

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Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 23rd, 2023

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JOHNGELENE Trussville, AL

My issue has not been resolved. I still waiting on an AHS supervisor to contact me regarding my problem (dishwasher).

1 year ago

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Reply from American Home Shield

Hi Johngelene, Thank you for sharing your feedback. We would be glad to speak with you regarding AHS and the issues you have experienced.

Feb. 23rd, 2023

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ROGER Dallas, TX

I have a customer for 10yrs. Great service. No complaints

1 year ago

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Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Feb. 23rd, 2023

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BRUCE Houston, TX

Excellent service, on time and very knowledgeable

1 year ago

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Reply from American Home Shield

Hi Bruce, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Feb. 22nd, 2023

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Adrienne Pinkney Waldorf, MD

reliable professional easy to work with andbcontact

1 year ago

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Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Feb. 23rd, 2023

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M Fatool Fort Mill, SC

Scheduling service was quick and easy online.

1 year ago

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Reply from American Home Shield

Hi M Fatool, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Feb. 22nd, 2023

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RASHEEDAH Winston-Salem, NC

What I do like is the urgency of your problem taken care of

1 year ago

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Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Feb. 23rd, 2023

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Michael Herrington Marianna, FL

Everything was awesome and everything was resolved.

1 year ago

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Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Feb. 23rd, 2023

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Susan Carter-Joyce Diamondhead, MS

My first experience was easy and successful.

1 year ago

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Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Feb. 23rd, 2023

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NICK Palm Harbor, FL

Tom was helpful and got it done quickly.

1 year ago

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Reply from American Home Shield

Hi Nick, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Feb. 22nd, 2023

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Jay Harris Washington, DC

This time is was great service, no issues or complaints.

1 year ago

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Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Feb. 23rd, 2023