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American Home Shield Reviews

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8.6

Overall Score

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Elinore Ancy Georgetown, TX

Prompt and knowledgeable. Courteous repair people.

3 years ago

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Reply from American Home Shield

Hi Elinore,

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jun. 7th, 2021

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M. Boswell Alexandria, VA

The process to file a claim is easy and convenient.

3 years ago

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Reply from American Home Shield

Hi M. Boswell,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Jun. 8th, 2021

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Susan Bowie, MD

Excellent coverage and great customer support

3 years ago

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Reply from American Home Shield

Hi Susan. Thank you for taking time to rate your AHS experience. We are so happy you are finding the value in your home warranty coverage and we look forward to working with you for your future repair needs.

Jun. 3rd, 2021

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Virginia S Jenkins Naples, FL

They are very efficient and quick to get things done!!!

3 years ago

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Reply from American Home Shield

Hi Virginia,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jun. 8th, 2021

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Jan Dowden Conroe, TX

Very quick response. Very professional service.

3 years ago

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Reply from American Home Shield

Hi Jan,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jun. 8th, 2021

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Elizabeth A Bryant Chicago, IL

it has been a easy process with scheduling repairs

3 years ago

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Reply from American Home Shield

Hi Elizabeth,
Thank you for providing us with feedback about your most recent service experience and the ease of use with repairs!

Jun. 7th, 2021

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Lowell Knapp Pedro, OH

Fast acting and responded to my request.

3 years ago

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Reply from American Home Shield

Hi Lowell,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Jun. 8th, 2021

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Burt Patterson Hobbs, NM

Not enough extended coverage. Other than that you're great

3 years ago

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Chad Thacker Toms River, NJ

Quick response Excellent service very dependable

3 years ago

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Reply from American Home Shield

Hi Chad,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

May. 24th, 2021

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Lynda Sheffield Lake, OH

Efficient service & send qualified contractors

3 years ago

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Reply from American Home Shield

Hi Lynda,\Thank you for your feedback and we hope you continue to enjoy American Home Shield and the service we provide!

May. 25th, 2021

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A. Head Calera, AL

Great response time and service. Thank you

3 years ago

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Reply from American Home Shield

Hi A. Head,
Thank you for your feedback!

May. 24th, 2021

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Cynthia Flood Winter Park, FL

Always timely and sends professionals out.

3 years ago

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Reply from American Home Shield

Hi Cynthia,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 24th, 2021

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Marc Haskell, OK

Been without a refrigerator for over a month. Each time I call I’m told the same thing “Someone will get back to me”

3 years ago

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Reply from American Home Shield

Hi Marc,
Thank you for bringing this to our attention. We’re sorry to hear about the delay in service you have experienced to have the refrigerator repaired. I would be glad to speak with you and get the issues resolved.

May. 24th, 2021

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Juanita Randle Elizabethtown, KY

Because of their concern and professional output.

3 years ago

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Reply from American Home Shield

Hi Juanita,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 24th, 2021

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star star star star star

John H Shropshire East Wenatchee, WA

Excellent and rapid response and service

3 years ago

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Reply from American Home Shield

Hi John,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

May. 24th, 2021

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Mathew Arvin Junction City, KS

Affordable and responses are in a timely manner

3 years ago

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Reply from American Home Shield

Hi Matthew,
Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

May. 25th, 2021

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Elizabeth Ruiz Gaithersburg, MD

Great response time! Would get 5 stars if follow up was better.

3 years ago

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Kathy Cormack Greensboro, NC

Always prompt, professional services, value for investment

3 years ago

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Reply from American Home Shield

Hi Kathy,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 24th, 2021

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Miguel Lopez Modesto, CA

I really enjoyed the convenience and peace of mind.

3 years ago

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Reply from American Home Shield

Hi Miguel,
Thank you for your feedback and we hope you continue to enjoy American Home Shield and the service we provide!

May. 25th, 2021

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star star star star star

Eric Union, SC

The moment I called them they respond at once and on time

3 years ago

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Reply from American Home Shield

Hi Eric,
Thank you for your feedback and we hope you continue to enjoy American Home Shield and the service we provide!

May. 25th, 2021

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Gopalakrishnan Barrington, IL

Trustworthiness And Excellent Customer Service

3 years ago

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Reply from American Home Shield

Hi,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

May. 24th, 2021

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Elizabeth o t t a n i Saint Petersburg, FL

Always courteous very professional and solve my problems

3 years ago

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Reply from American Home Shield

Hi Elizabeth,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 24th, 2021

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Evan Kilgore Round Lake, IL

Good service and responsive. Vendors are fast to respond as well.

3 years ago

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Molly Rio Rancho, NM

Value for price, easy to submit a request for service.

3 years ago

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Reply from American Home Shield

Hi Molly,

We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

May. 25th, 2021

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Dailey C Raeford, NC

I have had no issues with service requests

3 years ago

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Reply from American Home Shield

Hi Dailey,
Thank you for your feedback and we hope you continue to enjoy American Home Shield and the service we provide!

May. 25th, 2021

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Jodi Seward, NE

Great service and communication by your representative

3 years ago

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Reply from American Home Shield

Hi Jodi,
Thank you for your feedback and we hope you continue to enjoy American Home Shield and the service we provide!

May. 25th, 2021

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Rosie Travenia Corsicana, TX

They are prompt and will fix any problem that arise!

3 years ago

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Reply from American Home Shield

Hi Rosie,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 25th, 2021

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Joy coate Clarksville, TN

Great and timely service. Serviceman always on time

3 years ago

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Reply from American Home Shield

hI jOY,
Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

May. 25th, 2021

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LORINE Neely Arlington, TN

The repair companies are awful. It take so long to get repairs done The companies that they use are not up to standard

3 years ago

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Reply from American Home Shield

Hi Lorine,
Thank you for making us aware of your most recent service experience with an AHS. I would be glad to speak with you to get the issues resolved.

May. 27th, 2021

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star star star star star

TROY JAMES Sugar Land, TX

AHS usually is successful in fixing my home issues.

3 years ago

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Reply from American Home Shield

Hi Troy,
Thank you for your feedback and we hope you continue to enjoy American Home Shield and the service we provide!

May. 25th, 2021

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Mauri Gaithersburg, MD

Once or twice the repair parts were very slow. Otherwise good.

3 years ago

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Scotty Louisville, KY

Prompt and solid, dependable and trustworthy.

3 years ago

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Reply from American Home Shield

Hi Scotty,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 25th, 2021

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star star star star star

Nick Michalisin Saint Augustine, FL

Professional service. The technician was excellent.

3 years ago

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Reply from American Home Shield

Hi Nick,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 24th, 2021

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star star star star star

D Foncree Pahrump, NV

excellent customer support and very quick claim support

3 years ago

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Reply from American Home Shield

Hi D,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

May. 24th, 2021

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Jennifer Frost Londonderry, NH

We've saved money using them and have peace of mind on large repairs.

3 years ago

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V Spring, TX

Prompt attention to concerns and professionalism

3 years ago

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Reply from American Home Shield

hI v,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 24th, 2021

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Dedner Florissant, MO

Not sure it always seems they may not cover stuff and monthly payments

3 years ago

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star star star star star

George Phillips Dallas, TX

Have used for years because they are dependable

3 years ago

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Reply from American Home Shield

Hi George,
Thank you for your feedback!

May. 24th, 2021

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star star star star star

H. Clemens Montgomery Village, MD

Service was on time, deliver in a professional manner.

3 years ago

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Reply from American Home Shield

Hi,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 24th, 2021

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star star star star star

Sharon Crowley Lees Summit, MO

They take care of the issues every time I have had to call.

3 years ago

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Reply from American Home Shield

Hi Sharon,
Thank you for your feedback and we hope you continue to enjoy American Home Shield and the service we provide!

May. 25th, 2021

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star star star star star

Monica Handy San Antonio, TX

Coverage and Speed of Response to my repair issues

3 years ago

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Reply from American Home Shield

Hi Monica,
Thank you for your feedback and we hope you continue to enjoy American Home Shield and the service we provide!

May. 25th, 2021

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star star star star star

Frederick Savage Apopka, FL

Professionalism, promptness, efficiency, personable.

3 years ago

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Reply from American Home Shield

Hi Frederick,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 24th, 2021

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star star star star star

Ray Dale East Wenatchee, WA

They took care of the problem in a timely matter

3 years ago

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Reply from American Home Shield

Hi Ray,
Thank you for your feedback and we hope you continue to enjoy American Home Shield and the service we provide!

May. 25th, 2021

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Victor Leinberger Deltona, FL

They were attentive and did their best to accommodate the request.

3 years ago

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star star star star star

Maher Orlando, FL

Everything went smoothly from start to finish

3 years ago

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Reply from American Home Shield

Hi Maher,
It is a pleasure to read feedback about our customers service experience! I hope you continue to enjoy American Home Shield and the coverage we provide!

May. 25th, 2021

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star star star star star

Joe Kosiarski Wesley Chapel, FL

Consistent efficient process and service

3 years ago

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Reply from American Home Shield

Hi Joe,

Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

May. 25th, 2021

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star star star star star

Becky Bonita Springs, FL

Customer service follows through. Excellent service.

3 years ago

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Reply from American Home Shield

Hi Becky,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

May. 22nd, 2021

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star star star star star

Anthony Stovall Sr.. Montgomery, AL

Very nice people and they take care of the customer

3 years ago

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Reply from American Home Shield

Hi Anthony,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

May. 26th, 2021

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star star star star star

Thomas Brown Nashville, TN

Always handle my problem. Efficient contractors!

3 years ago

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Reply from American Home Shield

Hi Thomas,

Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

May. 25th, 2021

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star star star star star

Barbara Jean Barr Maryville, TN

Prompt action on claims. Service folks know their jobs.

3 years ago

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Reply from American Home Shield

Hi Barbara,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 25th, 2021