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American Home Shield Reviews

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8.6

Overall Score

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Brian Young Lorena, TX

Very professional and great service took care of all that was needed

4 years ago

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Reply from American Home Shield

Good afternoon Brian,

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jun. 10th, 2020

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Sharon Singletary Pearland, TX

Scheduled service and air conditioner was repaired the same day.

4 years ago

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Reply from American Home Shield

Hi Sharon,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Jun. 10th, 2020

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Allan Peel San Antonio, TX

Easy to request service; prompt responses and excellent contractors

4 years ago

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Reply from American Home Shield

Hi Allan,

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jun. 10th, 2020

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Lisa Austin, TX

Very professional, when I have a problem I go on line and start the process.

4 years ago

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Reply from American Home Shield

Good afternoon Lisa,

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jun. 10th, 2020

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Steve Surprise, AZ

The services provided were professional and delivered without a hitch.

4 years ago

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Reply from American Home Shield

Hi Steve,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jun. 10th, 2020

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Manutagi Yamauchi North Las Vegas, NV

Prompt service and Technician are knowledgeable with their job

4 years ago

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Reply from American Home Shield

Hi Manutagi,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jun. 10th, 2020

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Kathleen Pryor Menifee, CA

Expeditious, great customer service and great repair referrals.

4 years ago

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Reply from American Home Shield

Hi Kathleen,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Jun. 9th, 2020

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Aaron Rokeach New City, NY

Fast, professional and caring. Representatives friendly and eager to assist.

4 years ago

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Reply from American Home Shield

Hi Aaron,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jun. 9th, 2020

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star star star star star

Renee Vaughan Raleigh, NC

They called the very next day. The company was very prompt and on time.

4 years ago

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Reply from American Home Shield

Hi Renee,

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jun. 11th, 2020

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star star star star star

Margaret Rankins Atlanta, GA

AHS gets the job done and have your problem resolved in no time.

4 years ago

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Reply from American Home Shield

Good afternoon Margaret,

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jun. 12th, 2020

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Velma Weaver Baptist Memphis, TN

Very professional and thorough. Mike and his assistant was great!

4 years ago

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Reply from American Home Shield

Hi Velma,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jun. 10th, 2020

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star star star star star

Verneta Wilson North Little Rock, AR

since becoming a member I’ve had nothing but excellent service

4 years ago

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Reply from American Home Shield

Hi Verneta,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Jun. 11th, 2020

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Victor

Quick response very courteous connected me to company to repay my outlets quick

4 years ago

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Reply from American Home Shield

Hi Victor,
We are pleased to hear about the excellent customer service you have received with AHS!

Jun. 11th, 2020

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star star star star star

Kathy Shannon Fresno, CA

Great service and problem solved professionally and promptly.

4 years ago

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Reply from American Home Shield

Hi Kathy,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jun. 2nd, 2020

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star star star star star

Deborah Sabo Corte Madera, CA

The vendors are excellent and the scheduling process is easy.

4 years ago

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Reply from American Home Shield

Good morning Deborah,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Jun. 4th, 2020

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Kay Morris

Good response, good follow up, quality products, repairs timely

4 years ago

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Reply from American Home Shield

Hi Kay,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Jun. 3rd, 2020

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pS Lodi, CA

They're very efficient, responsive, and coverage is comprehensive

4 years ago

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Reply from American Home Shield

Hi pS,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Jun. 3rd, 2020

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Marie

Identified a service company quickly. Very professional and courteous.

4 years ago

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Reply from American Home Shield

Hi Marie,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jun. 2nd, 2020

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Max Torres

Every time I requested a service at the house they were very professional

4 years ago

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Reply from American Home Shield

Hi Max,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Jun. 4th, 2020

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star star star star star

Jim Williams

They are fair. They are versatile. I believe that they are the best.

4 years ago

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Reply from American Home Shield

Hi Jim,

Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Jun. 2nd, 2020

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star star star star star

Suzanne Simms

It was a very fast response and I really liked the service company sent

4 years ago

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Reply from American Home Shield

Hi Suzanne,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jun. 2nd, 2020

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star star star star star

C J Saia

Fixing problems in a very timely manner and uses great contractors!!!

4 years ago

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Reply from American Home Shield

Hi CJ,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jun. 2nd, 2020

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Anthony Sandor

Effectiveness and speed of when you put in a request and it’s finished

4 years ago

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Reply from American Home Shield

Hi Anthony,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jun. 2nd, 2020

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Kesha Thomas

Good response time in terms of reporting issue and contractor contacting me.

4 years ago

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Reply from American Home Shield

Hi Kesha,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Jun. 2nd, 2020

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Tom

Quick response and always send quality people to do the repairs.

4 years ago

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Reply from American Home Shield

Good morning Tom,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jun. 2nd, 2020

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Michael Schneider Hampton, VA

can't trust the service being done, Had work done in winter that caused another fee in the spring because of per workmanship.

4 years ago

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Reply from American Home Shield

Hi Michael,
I hate to hear about the ongoing heating and air issues that you have experienced. I would be glad to speak with you and reach a resolution.

Jun. 3rd, 2020

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Nicole Szlatenyi Candler, NC

Easy to use and very responsive. The website is easy to use as well.

4 years ago

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Reply from American Home Shield

Hi Nicole,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Jun. 6th, 2020

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Caroline Spartanburg, SC

They provide good coverage, but not all the coverage they provided when we joined.

4 years ago

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Reply from American Home Shield

Hi Caroline,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Jun. 5th, 2020

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Ginger Warren Mount Pleasant, SC

great service and usually fast but ome of the pproviders are a little shaddy

4 years ago

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Reply from American Home Shield

Hi Ginger,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Jun. 4th, 2020

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John Reardon Daytona Beach, FL

Fast service service repair man very knowledgeable and courteous.

4 years ago

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Reply from American Home Shield

Hi John,

Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jun. 5th, 2020

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R. Weaber Naples, FL

Some service calls and repairs took over a week. Others were handled more quickly.

4 years ago

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Reply from American Home Shield

Hi R. Weaber,
Thank you so much for taking the time to leave us this amazing review.

Jun. 4th, 2020

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star star star star star

Darrell Schwartz Port Saint Lucie, FL

They provide good services always on time to complete the repairs

4 years ago

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Reply from American Home Shield

Good afternoon Darrell,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jun. 5th, 2020

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Reginald Bolingbrook, IL

I've had some hiccups with AHS in the past, but overall I appreciate their services.

4 years ago

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Reply from American Home Shield

Hi Reginald,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Jun. 6th, 2020

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star star star star star

Lawrence Radney Plainfield, IL

When filling a claim, I get an immediate response from all concerned people.

4 years ago

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Reply from American Home Shield

Hi Lawrence,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jun. 4th, 2020

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star star star star star

Michael Warren Lake Charles, LA

They took care of my problem and checked on me during and after

4 years ago

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Reply from American Home Shield

Hi Michael,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Jun. 3rd, 2020

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William Petrazzuolo San Angelo, TX

Previous experience of another issue, and then the estimated cost to repair the issue.

4 years ago

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Reply from American Home Shield

Hi William,
Thank you for providing us with your feedback about the repair cost!

Jun. 7th, 2020

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star star star star star

Mary Woodson Houston, TX

Professionalism and timeliness and very nice service people.

4 years ago

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Reply from American Home Shield

Hi Mary,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jun. 4th, 2020

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star star star star star

Cindy Trott Spring, TX

very prompt,courteous, available by phone or online, get service quickly

4 years ago

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Reply from American Home Shield

Hi Cindy,
Thank you so much for taking the time to leave us this amazing review.

Jun. 4th, 2020

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DAVID STEWART Leander, TX

Took care of our issue as quick as possible with the Covid 19.

4 years ago

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Reply from American Home Shield

Hi David,

We love to hear when we have provided fast service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jun. 4th, 2020

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Fran Woodall Columbus, TX

Bold plumbing was great! Very timely and efficient. Good service!

4 years ago

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Reply from American Home Shield

Hi Fran,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jun. 4th, 2020

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star star star star star

Ellen Weinstein Sun City West, AZ

Helpful very professional servicewas very professional I Am very satisfied

4 years ago

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Reply from American Home Shield

Hi Ellen,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jun. 3rd, 2020

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star star star star star

Charles Thompson Jr Las Vegas, NV

Timely Customer service and knowledgeable representative personnel..

4 years ago

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Reply from American Home Shield

Good morning Charles,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jun. 4th, 2020

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star star star star star

Larry V Self Sparks, NV

Alway take care of my concerns and normally within 24/48 hours.

4 years ago

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Reply from American Home Shield

Hi Larry,

I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Jun. 4th, 2020

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star star star star star

Miriam Seybert Northvale, NJ

The response was quick and the companies they use are reliable.

4 years ago

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Reply from American Home Shield

Hi Miriam,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Jun. 2nd, 2020

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star star star star star

Donald Peters Baldwinsville, NY

Fast response,quick repair,knowledgeable techs, courteous and friendly

4 years ago

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Reply from American Home Shield

Hi Donald,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jun. 3rd, 2020

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Rich Zewe Bridgeville, PA

They have responded reasonably quickly. The technicians appear to be knowledgeable

4 years ago

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Reply from American Home Shield

HI Rich,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jun. 4th, 2020

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star star star star star

Annette Aston, PA

Quick service, customer service was friendly and considerate

4 years ago

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Reply from American Home Shield

Hi Annette,
We hope you continue to enjoy the quick and professional service that American Home SHield provides!

Jun. 5th, 2020

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star star star star star

Cheryl Washington, DC

American Home Shield responds promptly to my request for service.

4 years ago

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Reply from American Home Shield

Good afternoon Cheryl,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jun. 5th, 2020

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star star star star star

Todd Bowie, MD

Easy process, repair was completed on time and by a true professional

4 years ago

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Reply from American Home Shield

Good afternoon Todd,

thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We Look forward to servicing you again soon. Best Wishes.

Jun. 7th, 2020

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Norma Wilson Silver Spring, MD

I have received immediate response and action taken to my request for service.

4 years ago

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Reply from American Home Shield

Good afternoon Norma,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jun. 7th, 2020