Choice Home Warranty: Read 49,467 User Reviews From Real Homeowners

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Tommy Dedmon Fullerton, CA

Phone prompts need worked on. Still waiting to talk with someone

3 years ago

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Orlee Nuñez Las Vegas, NV

Agent sounds knowledgeable in his field.

3 years ago Edited July 25, 2023

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Loring Wilson Dublin, GA

They did a great job resolving my AC issue.

3 years ago

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Denny Varghese Pearland, TX

Customer service seems difficult to get a hold of

3 years ago

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Junele Zimmerman Wichita, KS

The Pipeworks technician is ok but not impressed with customer service or the reimbursement option

3 years ago

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John Dulanto Ellenwood, GA

Good service . Polite courteous and prompt

3 years ago Edited November 3, 2023

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Amy Steidl Melbourne, FL

Professional sales associate. Very helpful.

3 years ago

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Charles

Very knowledgeable and professional . Good

3 years ago

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Nextnomics Nextnomics Eastbourne, ESX

Positive experiences with Choice Home Warranty

3 years ago

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Raisa North Port, FL

Happy with the repair, even it took couple visits

3 years ago

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Maryellen Berry Mableton, GA

Kind service provider who fixed my issue.

3 years ago

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Alice ONeal Waxahachie, TX

Poor customer service. Tried to call back after buying the service agreement and can not get him to answer the phonr

3 years ago

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Nicki Avery Hayward, CA

Easy to submit a claim. Reasonable monthly fee for seniors.

3 years ago

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David R Johnson Hopkins, MN

Good information that was explained very well.

3 years ago

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Karen Bass

Good turn around time, good customer service

3 years ago

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clarence Centreville, VA

Customer service is non existent. Cant pick your own technician even if you have to wait weeks for the repair.

3 years ago

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Musashi Villa Park, IL

If I could leave zero stars I would. These will never pay a claim even though it’s supposedly covered.

3 years ago

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Thomas R Murphy Lehigh Acres, FL

Polite and informative. Going to leave existing service.

3 years ago

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DENNIS REDDEN

Because when Choice Warranty is needed for something major, their track record with me has been a failure.

3 years ago

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David Seivright

Great experience dealing with Brandon J, sales agent.

3 years ago

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Bill Wayne, NJ

Repair done in a efficient and timely manner

3 years ago

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Marie c Winder, GA

Vendor. No show no call. They need to do a better job at selecting their vendors.

3 years ago

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Vanessa Sutton Columbus, OH

He showed up for the appointments on time.

3 years ago

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Joe Lahoud Monroe, CT

You never cover what's really important only what's the cheapest way for you to go.

3 years ago

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Linzie Daniel Fresno, CA

Price and personal account representative

3 years ago

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Bill Brewster

Coverage and cost. They offer good packages.

3 years ago

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Dj Faber Eau Claire, WI

Alot better experience this time verus last time.

3 years ago

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Scooter_D Houston, TX

Tech really did know what to do to ID the failed partss

3 years ago

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DMS Phoenix, AZ

Took to long to get service. Offer price for replacement way to low. Read the fine print

3 years ago

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John Aliifua Phoenix, AZ

No sense in having this if the company goes against what the tech they sent out says.

3 years ago

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Jerry Sanchez Harker Heights, TX

The person that answered my call was great

3 years ago

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Vonn Reed St Louis, MO

Assignment of tech took several days. Tech was timely and professional.

3 years ago

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Carlos Hincapie El Paso, TX

It was easy to file claim from my monile

3 years ago

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Allen Lexington, KY

Unprofessional, slow to respond, and didnt honor the warranty. Id give zero stars if it were an option

3 years ago Edited January 10, 2024

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Mary Graham Rockwall, TX

The response was great, I hope the work is as good.

3 years ago

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Stan Beltz

The technician was very good. The communication with the company really sucks.

3 years ago

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Janell Dumas Beaumont, TX

The Knotty Pine Company was professional and hard-working.

3 years ago

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Jerry Price Wake Forest, NC

The warranty cost is too expensive for narrow job approvals.

3 years ago

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JM/Sallie Calloway TX

I live in a rural area it takes forever to get a job assigned

3 years ago

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Verified Customer

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Joanne Chickasha, OK

Service pretty good.Have company reply faster.

3 years ago

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Verified Customer

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Joanne Media, PA

It took a while to get the job done. The plumber was good.

3 years ago

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Verified Customer

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Carl San Antonio, TX

Repairs are completed timely and contractors are pros.

3 years ago

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Verified Customer

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Mahesh Alurkar Raleigh, NC

Didnot find a good technician for fixing my water heater for 2 months. When i found my own? Denied my claim.

3 years ago

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Verified Customer

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Justin Hayes Tyler, TX

3 years ago

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Kim Cribb Pensacola, FL

So far, the value of our premium has been worth the cost

3 years ago

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Verified Customer

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Dennis Mallory Show Low, AZ

Tradesmen they use are slow to provide service and not good at their job.

3 years ago

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Cheryl Del'Ve Cypress, TX

So far they have been good at most of our claims

3 years ago

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wayne brock Canton, OH

He got the washer fixed, he was very knowledgeable,

3 years ago

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Verified Customer

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amy hanson Oxon Hill, MD

Last job that i needed done they didnt want to pay the full amount

3 years ago

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Verified Customer

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Eddie Howell Miami, FL

An improvement over AHS. Three service calls satisfied.

3 years ago

Choice Home Warranty Reviews