Choice Home Warranty: Read 52,612 User Reviews From Real Homeowners

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Michael powell Mesa, AZ

Wouldn't finish the job. Plumber wanted $500 for labor to finish.

4 years ago

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Kerry O Smith Rex, GA

They do not honor their agree when it comes to replacing an appliance (s).

4 years ago

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Debra Richards-Bellis Lyman, SC

Poor coverage to no coverage for legit appliances and poor help

4 years ago

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Christine Grantham Houston, TX

Engineers are very good. But company doesn't like paying out for repairs

4 years ago

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Patricia Grovetown, GA

Disappointed in their inability to resolve issues.

4 years ago

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Gozelski Kay Salisbury, NC

So far, problem not solved. Very unresponsive.

4 years ago

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Harold Decuir San Antonio, TX

Ridiculous reason for denial "customer did not know what caused the problem"

4 years ago

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Deborah Walker Upper Marlboro, MD

Am still waiting for stove fan repair over three weeks

4 years ago

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Lottie Flath Lake City, TN

They caused an issue and then refused to pay For it

4 years ago

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Viki Powell Theodore, AL

Lack of communication of denied services

4 years ago

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Teresa Leavell Ozark, AR

Very slow response in addressing claims! Poor communications!

4 years ago

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Estelle M Savage Holiday, FL

Waiting for choice to put a valve in the back of my refrigerator

4 years ago

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Spencer Kansas City, MO

Doesn't screen contractors for best service

4 years ago

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Darene Street

First incident handled within a week. However, the leaking fridge from early this month is still leaking and not repaired.

4 years ago Edited January 10, 2024

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Trent Roanoke, TX

Lack of communication and timeline to get things fixed.

4 years ago

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Edward Wetherell Bridgewater, VA

Fixed garage door but only covered half of cost.

4 years ago

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Sean Leatherberry Philadelphia, PA

Not one item I have placed a claim on has been fixed

4 years ago

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Tamara Russell Monticello, AR

Slow response. Didn't address my concerns in a timely manner

4 years ago

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Glenn Zidek Evans, GA

I renewed for 3 years 3 weeks ago and haven't received a new booklet

4 years ago

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John hinshaw Davenport, FL

Didn't cover my heat pump have proof they covered at least 3 others in my area

4 years ago

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Murrell Garland, TX

I had a leak and they weren't able to fix and won't cover it.

4 years ago

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Linda Dunn Knoxville, TN

I have had no air or heat for over a month they have not fixed it

4 years ago

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Terry Smith Euless, TX

Repair was not performed. Claim is still open after 4 weeks.

4 years ago

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Lisa Smith Dallas, TX

Because may claim is incomplete and no one has called me back.

4 years ago

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Heather Pay Idaho Falls, ID

They don't return telephone calls from their customers.

4 years ago

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Walker Norfolk, VA

I tried to use my warranty but they denied me.

4 years ago

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ELIZABETH ROGERS Saint Bernard, LA

They have not returned to fix the problem

4 years ago

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Joanne Huebner Green Bay, WI

Response time for claims is not very good.

4 years ago

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Randy Mainini Spring Hill, FL

Very slow response & you don't talk to a person

4 years ago

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Paul Scarpa New Hyde Park, NY

Not trustworthy at all. Always looking for a way not to pay.

4 years ago

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Robert Dallas, TX

They are hard to contact, hard to work with, little to no customer skills.

4 years ago

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Gaurav Desai Boyds, MD

Terrible exp, slow in getting issue resolved, does not cover most things

4 years ago

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Doreen Curtis Bowie, MD

Its one week now with no air and cannot get in touch with them

4 years ago

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Rommel Las Vegas, NV

I paid 1260 dollars twice for two properties and thay do nothing about my ac

4 years ago

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Matthew Caraway Goodyear, AZ

Too many qualification rules to abide by terrible service as well

4 years ago

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Gwen jackson Tucson, AZ

They have never addressed a claim entered 5///22 dishwasher.

4 years ago

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Gail Parker Pensacola, FL

I have NOT received by money for the stove I had that could not be fixed.

4 years ago

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Barbara LaCognata

because it took a week to get a repair man for a freezer that was not freezing

4 years ago

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Kurt Wenzel Cleburne, TX

Poor service takes long time to get a service scheduled

4 years ago

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Olivia Hernandez North Aurora, IL

Not to happy with the people they send out

4 years ago

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Michelle M Byers-Sosa Sun City West, AZ

Charged me 2 service fees for one job one tech 20 min work

4 years ago

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Juanita Coogle Louisville, KY

They deny most claims.the techs they get either dint show or call

4 years ago

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Edna Las Vegas, NV

Having problems with my water heater and they let me know what's wrong with it.

4 years ago

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Nancy Plano, TX

Repair person had 22 reviews online, and 21 of them were negative!

4 years ago

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dora Cleveland, TX

feel like the tech has no idea on what he is doing, (customer service is great)

4 years ago

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Loretta Bates Rockford, IL

My ac broke and it was going to cost me 4200 non covered cost.

4 years ago

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Henrietta Stevens Dacula, GA

They never want to pay for anything even doe they take your money each month

4 years ago

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Fred Ortiz Bellmore, NY

Takes a long time toget someone to repair item

4 years ago

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Kathy or Robert Emerson Cincinnati, OH

did not like the customer service rep total

4 years ago

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Doris Park Jourdanton, TX

Repairmen are not reliable or skilled at their trade

4 years ago

Choice Home Warranty Reviews