America's First Choice Home Club Reviews
3.4
5.4
Overall Score
Coretta Daniels Chicago Heights, IL
As a Disabled Veteran and Consumer, I am utterly appalled by this company. This company talks a good game but does not follow thru. I filed a claim to because my Ameristar AC was not blowing out cold air. Since it came with the house 3 years ago, forgive me for thinking that i would file a claim. They would send a technician out to see what is wrong. Maybe the AC needs a little Freon, or a valve is not fully open because they do offer that in the warranty. Nope just the runaround and there is nothing we can do. I had no information on it which is why I got a home warranty. Go figure... They call me back and tell me that I have to contact Trane because it is still under warranty until 11/22 and they can't do anything with it. So, I call Trane who tell me they are not responsible for service calls. A service technician needs to come out to see what the issue is and if it is Functional part, they can send it in for a replacement. They asked if I knew who installed it because they did not register it. I told them no because it came with the house. Why that matters you ask? Because since they did not register it there is only basic limited warranty. I even went as far as to look on the Ameristar website it said the same thing. So, I call AFC back they tell me there is nothing they can do because it is under warranty. That if I like I they can recommend but then they are out of it. I got the warranty in case something needed servicing, I wouldn't have to pay more than a deductible to have a technician come out and the repairs. Now they want to recommend a technician to come out not knowing how much cost is going to be incurred. in trying to use the AFC home warranty, I have found out they don't cover nothing and come up with reasons not to pay for nothing. Stay away from this company unless you want to be scammed and like paying out extra money on top of paying them
3 years ago
Demi Olympia, WA
Initially I liked that they let me use my own repair people. Beyond that, if your appliances are not new, stay away from them. They do not cover all components of the appliances, so things that are more likely to be a problem are likely not covered. Then they prorate so that if your appliance is not new, they pay next to nothing. They offered me $289 to replace my heater. Even though the repair technician said it did not need to be replaced, just because of the age, that is what they were initially going to pay for. They finally agreed to pay $289 toward the cost of an $800 repair. So the proration they use for age will end up giving you a very minimal payment. After that experience I cancelled. They charge an up front fee toward a 3 year plan. So when I cancelled after less than 11 months, I had paid them $833. When you cancel, they use another proration algorithm to determine what of that up front fee you get back. But they subtract any claim payments and charge $75. That works out nicely so that they don't give you anything back if you have the misfortune to make a claim. You can do better than these folks if your appliances are not new. And watch out for the components that they do not cover at all.
3 years ago
Glenn Powers Dickson, TN
I filed a claim because my water heater is leaking. I received an email stating that I could get reimbursed if I find a technician myself. I found a person who could come out today (12/15/2021). In the meantime, America's First Choice sent an email that they have found a technician. This technician could not come out until Saturday 12/18/2021. I contacted America's First Choice and told them I have a person coming out today. They informed me since they have found a technician I would not be reimbursed even though my water is turned off and I can't wait until Saturday. I hope people can see this and not take out a warranty with America's First Choice.
3 years ago
Reply from America's First Choice Home Club
Sent Mr. Powers a message he is not a member of the AFC Home Club, we are awaiting a response about this review that is not meant for AFC.
Mr. Powers,
You have not had coverage with AFC Home Club since 2020. You did not renew with us, we are the only company that always lets you choose your own tech. I am sorry the company you are with is not allowing that but you need to remove this false review and place it for the right people, thank you.
Mr. Powers,
You have not had coverage with AFC Home Club since 2020. You did not renew with us, we are the only company that always lets you choose your own tech. I am sorry the company you are with is not allowing that but you need to remove this false review and place it for the right people, thank you.
Dec. 17th, 2021
Larry Joslin
1) The salesman did not adequately answer my questions or explain the coverage. 2) I assumed I would need to have an inspection but the salesman told me I did not need one and that they assume that when I bought the house that I would have made sure everything works. I told the salesman that the house and the AC unit were old but he did not inform me that if it is over 10 years old, they will not cover it; which they didn’t cover it. Nor did he tell me about their pro-rating system. 3) Documentation and website information gives conflicting information about inspections. In the FAQ section of the website it says that an inspection is not required for coverage and that items are covered after 30 days. The system was operational when I purchased the house and the AFC coverage and it was months before the system quit working. But in the Limitations section of the AFC Home-Club terms it says that you will be "required to provide prior proof of a satisfactory maintenance check-up within the last 12 months to receive coverage." This contradicts the spirit of their no inspection needed claim. 4) The coverage I purchased is worthless to me because of the age of my house and it's systems but they refused to give me a refund.
6 years ago
J9softball
At first I was excited to sign up with this company because their prices were so much better than everyone else. When it was time to actually file a claim, however that is when everything went down hill. First claim I filed they denied saying I had a 60 day waiting period of which I was never told about from the sales rep. So I had to pay for that one completely out of pocket. Then the next claim a few months later for a crack in my toilet they found another reason not to cover it so I paid for a new toilet out of my pocket with no help. The last claim I had…. let me preface our house was 30yrs old with no upgrades on really anything so things started to break…. We filed a claim on the brand new ac unit we had for the thermostat that was also less than 6months old because it just stopped working. Due to the unit being new they covered nothing. I was told by multiple reps and a manager that since we had a new unit that they wouldn’t cover it because it was under manufactures warranty. Well the manufacturer warranty for a Lenox unit only covers parts no labor and our home warranty would not cover any of this although it said it would in the contract. Needless to say after that I was done and cancelled the policy. The best part is they gave me $150 towards a faucet to be fixed and they deducted anything they paid in the last few months from the prorated premium I had paid for the year. I would not recommend them what so ever.
6 years ago Edited July 6, 2022
Jena Logan Bakersfield, CA
I had three claims that were not accepted due to fine print. My A/C went out and the repairs were not covered because I had not had a tune up in the previous year. My oven went out and they only offered to pay $100 due to the age of the oven. My pool pump went out and they would not cover the cost because I had only had the warranty for just over a month. I was not told about any of these conditions when I signed up for the service. Additionally, they auto renewed my membership after receiving an email that stated my contract had expired and to call if I wanted to set up a new one. I would not recommend this company.
6 years ago
Reply from America's First Choice Home Club
Mrs. Logan,
We are sorry to hear that you were not pleased with your membership services. Please be aware we do send all guidelines and publish them online. It is very important to get your HVAC tuned up as it is a requirement of the manufacturer and overall good for the air quality and safety of your home. It does not stop a breakdown but it does allow for us to catch a failure before it becomes a major issue many times. Thank you.
AFC Home Club
We are sorry to hear that you were not pleased with your membership services. Please be aware we do send all guidelines and publish them online. It is very important to get your HVAC tuned up as it is a requirement of the manufacturer and overall good for the air quality and safety of your home. It does not stop a breakdown but it does allow for us to catch a failure before it becomes a major issue many times. Thank you.
AFC Home Club
Jun. 26th, 2019
Daken York Hot Springs, AR
Terrible just terrible. It so far has taken over a month to get payment back on buying new dishwasher to replace old. Said they sent check yesterday, we will see.
On my ice maker the technician told me he didn’t understand why AFC was not paying more for repairs. Ice maker was not working and they did give max on that but another problem caused the ice maker problem and the would not pay for it. Told me that they would only pay for ice maker and not what caused the problem that had nothing to do with ice maker. Told customer service person that I guess that I will have to look for another warranty company and she told me that sounds great. I have worked with customers for a long time and knew that it does not do any good to yell or get upset. Was very cordial to them but this is terrible. Will be looking for another company when contract is over.
6 years ago
Reply from America's First Choice Home Club
Mr. York,
Thank you for your feedback. I have researched your account in depth. Per your records, all 3 service requests have been paid in full or up to maximum limits. All membership guidelines are provided upfront as well on our website. Home warranties are very similar across the industry. In regards to customer service, this complaint has been sent to corporate as we pride ourselves on that service and this is extremely unusual to hear something of this nature. Possibly a misunderstanding? We value your business and a customer service representative will be reaching out once all calls are reviewed. Thank you.
Thank you for your feedback. I have researched your account in depth. Per your records, all 3 service requests have been paid in full or up to maximum limits. All membership guidelines are provided upfront as well on our website. Home warranties are very similar across the industry. In regards to customer service, this complaint has been sent to corporate as we pride ourselves on that service and this is extremely unusual to hear something of this nature. Possibly a misunderstanding? We value your business and a customer service representative will be reaching out once all calls are reviewed. Thank you.
Jun. 13th, 2019
Joel Lorton, VA
I have twice now been denied a claim. The first time was in violation of the policy given to me when I first paid. AFC, although it is not written, decided my HVAC repair did was not worth it. First they said the unit was too old. When neither of us were able to find where that is written, they changed their mind and said the component wasn't covered. When I showed them that it was, they asked if I wanted to file an appeal? There was no way to convince them that their policy and my situation merited action. This company is horrible! Every time I speak to an "agent" I am put on hold for long periods of time while they confer and answer my question. If I ask another, it takes another 10 minutes for an answer.
6 years ago
Reply from America's First Choice Home Club
All guidelines given at the time of sale are true guidelines, also the guidelines on our site are true guidelines not a sample. There is never a case where the unit is too old, this is what coverage is for. I reviewed your account and see your request. If the unit is failing and a temporary repair is placed on the uni,t prior to being with AFC Home Club, to get the units last use this is not considered a good working unit or preventative maintenance. If you have any problems getting answers to your questions we have managers available from 9 am to 8 pm EST if it is after those hours and you have specific questions about mechanical items or questions a technician may need to explain to you will want to send an email or call during normal business hours to speak with technical support. Thank you for your time and hopefully this clears up any questions you may have.
May. 30th, 2019
Mary Schoenfelder Hopewell, VA
I purchased this home warranty for one main reason. My husband was a handyman and handled everything during our marriage. He was diagnosed terminal and wanted me to be protected. Working with AFC was a challenge. They never wanted to cover anything. I needed help with my washing machine lid. The hinges broke, they said it was cosmetic and would not cover it. Since when are the hinges cosmetic. If the lid doesn’t close the computer panel will not turn on.
My dishwasher was a Samsung and they had difficulty getting a technician to service a Samsung and the distance they needed to travel.
I could go on and on but I’ll finish by saying that when I finally decided to cancel my 3 year contract they subtracted any amount paid for repairs off the the unused premium.
6 years ago
Reply from America's First Choice Home Club
We apologize that you were not fully satisfied with your coverage. With coverage, nothing besides a Property Manager can be blanket coverage. We are here for the big-ticket items that would make a lasting impact on your budget. Hinges tend to be between $10-$25.00 which is less than a standard service fee. You will find these sort of items as non-covered. We appreciate your time with us.-AFC Home Club
May. 30th, 2019
Gregory Blanchard Grimes, IA
I originally reported my claim as a broken garage door opener chain. The company’s technician upon further examination found that the failure was due to "a fatigue fracture in the opener…The chain was actually intact, contrary to first appearance." The opener itself is covered under Choice’s warranty. I asked for full reimbursement of what I paid their technician to complete the repairs (as they refused to pay anything when he was at my house and after a full explanation), minus the service call fee of $60. Choice subsequently, and after my complaining to them, offered to only pay the cost of the garage door opener, and denied the labor, I asked why, and the adjuster said, “Because we denied the claim for being a broken chain.” I pointed out that the chain was not broken, to no avail. I got supporting documents from their technician, sent them to them, received one phone call that went to my voice mail, returned the call twice with no response. I have filed insurance department complaints in two states, NJ where Choice is domiciled, and my state.
6 years ago
cory kron Muskego, WI
I am in the market to purchase a home warranty. I filled out the information online and of course my phone rings instantly. The rate online is higher then some of the others and I wanted clarification on septic pumping. Its an add on for $5.00 per month and the septic tank gets pumped once every three years. So 3 years is $180 plus the $85 service fee would cost $265 to pump out the tank, I can call them direct and have it pumped for $200.00. The lady was rude and asked if I was here to argue because she is there trying to sell a home warranty. All of these places seem shady.
4 years ago
Timothy Kasperek Minneapolis, MN
Can not give you a good rating due to the poor customer service we have received. We set up original contacts as needed as a convenience to our busy work schedules and some how can not be retrieved. To deny the mistake on your end and not take responsibility is not satisfactory. On top of it all helping to find a technician/Service to work with. The experience has been more than frustrating and us question your creditability.
6 years ago
Reply from America's First Choice Home Club
We apologize that we did not have Yolanda listed on the account as per your request. This was an error. Human errors do occur but are not an excuse. Please be aware we are currently reviewing your request and will be in contact with you shortly, thank you.
Nov. 25th, 2019
Mo Katy, TX
STOP! Please Read Before you Buy AFC
I purchased AFC on July 31, 2019 and I was told it will have a 30-day waiting period, my credit card was charged immediately. The sales agent told me that I could file claims after August 31, 2019.
52 days later, I filed a claim online, got a call from AFC the same day and declined the coverage because I was still under 30-day waiting period.
AFC has deceived me, I am filing a complaint with BBB, Texas Attorney General and TDLR
6 years ago
Reply from America's First Choice Home Club
Mo,
I do not show that you are a member of AFC Home Club.
I do not show that you are a member of AFC Home Club.
Sep. 24th, 2019
Ellyn Rockingham, NC
AFC approved repairs at my home. They spoke to the contractor that I arranged a couple times. They gave him authorization to do the work. They told me all I had to do was submit a paid receipt to be reimbursed. I had the work done, I sent in the receipt. Weeks later I do not have my money. I am wasting a great deal of time on phone calls, emails, etc. And I do not have my money.
6 years ago
Reply from America's First Choice Home Club
Please be aware we allow you to choose your own technician but per verbal and recorded calls and or published guidelines they must be licensed. AFC cannot be held liable for repairs or mistakes made by an unlicensed plumber. The service manager is reaching out to you today to go over these items. Fraudulent license numbers were given which caused AFC to open an investigation and deem your tech to be inefficient. No Home Warranty can reimburse services done by an unliscened person.
Page 11 Guidelines
If CRAST approves the Member to obtain their own Licensed Technician please be aware,
• CRAST will not reimburse any Member for work done by an Unlicensed Technician.
• CRAST will not be held responsible for any Failure to the Home on a System or Appliance that was Repaired or Replaced by an Unlicensed Technician.
• You (the Member) waive all rights to Service on the Appliance or System that was
repaired or replaced by an Unlicensed Technician
Page 11 Guidelines
If CRAST approves the Member to obtain their own Licensed Technician please be aware,
• CRAST will not reimburse any Member for work done by an Unlicensed Technician.
• CRAST will not be held responsible for any Failure to the Home on a System or Appliance that was Repaired or Replaced by an Unlicensed Technician.
• You (the Member) waive all rights to Service on the Appliance or System that was
repaired or replaced by an Unlicensed Technician
May. 30th, 2019
CALIFORNIA Highland, CA
I wish I could give them ZERO stars! I was with AFC for 18 months when my A/C went out. After 8 days, they offered us $180 toward a $3,400 replacement. When I told them to cancel my account they told me a manager would get back to me in a day or so. RUN, don't walk away from AFC.
5 years ago
Abigail Rosario Mendez Victorville, CA
Worst Home insurance, I was promised services for my pool and in the end the pool robot wasn’t covered as promised when I initially got the insurance. Many supervisors have contacted me about it and no one is able to resolve.
6 years ago
Reply from America's First Choice Home Club
All home warranties cover items in the pool that are built in. No item that can be removed i.e, pool cleaning robot are covered. We cover the mechanical pumps that keep the item working but if there is a failure within that item it had to be shipped back to the manufacturer. AFC refunded your pool coverage and I see this has been completed and the case satisfied.
May. 30th, 2019
Georgina Chatsworth, CA
You like to deny everything. You try and find every little reason to not cover something I pay for. When you do send someone they are horrible. Rude, unprofessional, and try and rip you off. Your customer service agents are trained to say no.
6 years ago
Reply from America's First Choice Home Club
I do not show you are a customer with AFC Home Club. Are you sure you reviewed the correct company?
Service Team AFC Home Club
Service Team AFC Home Club
May. 30th, 2019
Michael North Granby, CT
Worst experience ever with a home warranty company. They did not cover anything that needed repairs in the home. The customer service agents were inept at best. Don't waste your money on this group!
6 years ago
Reply from America's First Choice Home Club
Michael,
I have researched what seems to be your account and I see covered service requests. If you would like to reach out to us I would love to go into more detail on how to help. We normally get 5 stars due to our service team and i'd love to hear your input.
Service Manager
AFC Home Club
855-613-4555
I have researched what seems to be your account and I see covered service requests. If you would like to reach out to us I would love to go into more detail on how to help. We normally get 5 stars due to our service team and i'd love to hear your input.
Service Manager
AFC Home Club
855-613-4555
May. 30th, 2019
Shauna Johnson Duluth, GA
This is not a home warranty company. Its a home club. So, you spend the same amount of money that you would for a warranty, but not the same benefits. I would NOT recommend this company to any of my friends and family.
6 years ago
Reply from America's First Choice Home Club
I show you are no longer a member so I was unable to reach out to you directly. We offer coverage for appliances and systems along with added benefits and protection for your home. Home Warranty coverage is fairly standard across the board but we lock in rates and gurantee work for the life of the program. If you have questions or concerns please feel free to reach out to us.
May. 30th, 2019
granny judy Bennett, NC
Do you need service because your appliance is old? Failure due to "normal wear and tear"? If you are considering a home warranty plan, forget Choice Warranty! Read the contract for what is not covered.
6 years ago
Reply from America's First Choice Home Club
Please be aware we are not Choice Home Warranty please remove this review and place it on the right site. Thank you.
May. 30th, 2019
Keith Bennett Buena Park, CA
My experience with America's First Choice is short they bother all the time and can't sell me a home warranty because they can't sell to a California resident so my thought is not so good
6 years ago
Mark Crystal Lake, IL
Read the fine print before you sign up. Very misleading on major items like furnace and air conditioning. I would never recommend this company to anyone, in fact will make sure to point out not to go with AFC home club.
6 years ago
Reply from America's First Choice Home Club
Mark, We are sorry to hear you were not pleased with the coverage. We are one of the only companies who have no limits on HVAC but the current system in the home does make a difference on what we can replace the value with. The manufacturers of these units all state these units should be tuned up likes a vehicle every few years so as long as the units are taken care of we cover them.-AFC Home Club
May. 30th, 2019
Mary kersey San Antonio, TX
I had them last year and am not renewing because they will find a way to deny coverage they also did an auto billing without my knowledge however they just indicated that my money would be credited back to my credit card
6 years ago
Reply from America's First Choice Home Club
We are sorry to hear that you will not be renewing if you have any questions feel free to contact 855-613-4555. Thank you for your time.
May. 30th, 2019
Brian Tyler Aledo, TX
The worst home warranty you can get. They say they cover things but make you jump through hoops to get the to actually fix anything or they deny coverage all together
6 years ago
Tracy Springfield Grand Prairie, TX
I have not had a pleasant experience since signing up. It is an annoyance the way we turn in work orders. There is just so many things I could mention. I am getting a refund
6 years ago
Reply from America's First Choice Home Club
We accept invoice via email and text. We have texted a link to your phone to provide the invoice. Streamline and simple process, hopefully, this helps!
May. 30th, 2019
Dennis Queen Tulsa, OK
Offered us 150 toward a new washer, when I was promised by an employee and in writing that they would “repair or replace” our unit,
5 years ago
Ms. Holt Clarksville, TN
I just had an unauthorized renewal from the two contacts I had. This is unbelievable that this can happen. I will not renew.
6 years ago
Reply from America's First Choice Home Club
Ms. Holt,
We are sorry to hear that you do not want to continue protecting your home as you have in the past. All renewals are automatic as to delay any coverage needs. If you wish to cancel this you simply call in to AFC and a full refund will be issued. We also call you several times prior to renewal to touch base on new products. I see you were contact 3 times with Voicemail on phone number ending in 9952
5.16.19 called ho about renewal no answer left voicemail
5.30.19 called ho about renewal no answer left voicemail
6.10.19 called about renewal no answer sent voicemail
This is per your guidelines.
(D) All Membership Terms are renewed automatically 30 days prior to Agreement expiration date unless cancelled within that period by Administrator or Member. Payment information provided initially will be used for all Renewals unless Member provides new information prior to payment date
We are sorry to hear that you do not want to continue protecting your home as you have in the past. All renewals are automatic as to delay any coverage needs. If you wish to cancel this you simply call in to AFC and a full refund will be issued. We also call you several times prior to renewal to touch base on new products. I see you were contact 3 times with Voicemail on phone number ending in 9952
5.16.19 called ho about renewal no answer left voicemail
5.30.19 called ho about renewal no answer left voicemail
6.10.19 called about renewal no answer sent voicemail
This is per your guidelines.
(D) All Membership Terms are renewed automatically 30 days prior to Agreement expiration date unless cancelled within that period by Administrator or Member. Payment information provided initially will be used for all Renewals unless Member provides new information prior to payment date
Jun. 12th, 2019
Ellyn Rockingham, NC
I took money out of pocket to pay for repairs that they approved, and approved the workman. Now they are not paying me back!
6 years ago
Reply from America's First Choice Home Club
Ellyn,
Please be aware per guidelines all technicians who do work on your home must be licensed. AFC cannot pay for repairs done by an uncertified technician or be held liable for those repairs. Please review your coverage a manager will be contacting you shortly, thank you.
Page 8
If CRAST approves the Member to obtain their own Licensed Technician please be aware,
• CRAST will not reimburse any Member for work done by an Unlicensed Technician.
• CRAST will not be held responsible for any Failure to the Home on a System or Appliance that was Repaired or Replaced by an Unlicensed Technician.
• You (the Member) waive all rights to Service on the Appliance or System that was
repaired or replaced by an Unlicensed Technician.
Please be aware per guidelines all technicians who do work on your home must be licensed. AFC cannot pay for repairs done by an uncertified technician or be held liable for those repairs. Please review your coverage a manager will be contacting you shortly, thank you.
Page 8
If CRAST approves the Member to obtain their own Licensed Technician please be aware,
• CRAST will not reimburse any Member for work done by an Unlicensed Technician.
• CRAST will not be held responsible for any Failure to the Home on a System or Appliance that was Repaired or Replaced by an Unlicensed Technician.
• You (the Member) waive all rights to Service on the Appliance or System that was
repaired or replaced by an Unlicensed Technician.
May. 30th, 2019
Chris Fulshear, TX
Our hot water heater went out the second day we lived in our home and it wasn’t covered because there’s a 30 day waiting period. Ridiculous.
6 years ago
Reply from America's First Choice Home Club
Please be aware there is a 30 day waiting period so that customers who already have failures cannot call in for coverage, this would be fraud. I apologize this happened 2 days after moving in but AFC cannot be held liable for coverage on a unit that is already failing.
May. 30th, 2019
mario patel Temecula, CA
very bad service
they ask you all the Questions and then we do not cover
it is wast of money and time having this insurance
6 years ago
Reply from America's First Choice Home Club
Please be aware we do not cover pre-existing failures or improper installation. We are here to help your appliances and system reach their expected lifespan.
May. 30th, 2019
Andy Houston, TX
Do not use this company, don’t even come close. Once they have your email you will be subjected to spam and there is no way of stopping the barrage
6 years ago
Reply from America's First Choice Home Club
Andy,
All emails come from one source so all you would need to do is select unsubscribe and they will cease all emails. I do see you are a new member and I researched your account and see 3 emails but I do apologize if I am not seeing others. If you have any difficulty doing this please call 855-613-4555. Thank you
All emails come from one source so all you would need to do is select unsubscribe and they will cease all emails. I do see you are a new member and I researched your account and see 3 emails but I do apologize if I am not seeing others. If you have any difficulty doing this please call 855-613-4555. Thank you
May. 30th, 2019
Nini S. Hyde Park, NY
They never wanted to take care of any of my issues when something broke down. They always would find "loop holes" on why they weren't responsible.
6 years ago
Reply from America's First Choice Home Club
Nini, I am unable to locate an AFC Home Club policy for you. One of our service reps will reach out to you shortly.
May. 30th, 2019
Patricia Hatch Corona, CA
I was not told at the time of purchase that appliances over 3 years old would not be replaced or repaired.
6 years ago
Reply from America's First Choice Home Club
This review is not correct. We have no limitations of 3 years on any appliances or systems, what you be the point of coverage? If you have questions please call 855-613-4555 so that we can help you out, thank you.
May. 30th, 2019
Hutton family Concord, CA
Horrible. Not renewing. Nothing covered and always pushed back. Vendors were unprofessional too.
6 years ago
Reply from America's First Choice Home Club
We regret to hear that you were not satisfied with our policy and you felt our vendors were unprofessional. A customer service rep will be reaching out to you shortly.
May. 30th, 2019
EDWIN LEE Henderson, NV
worst ever
they don't cover your house if it's 10 years old or more.
DO NOT BUY
6 years ago
Reply from America's First Choice Home Club
There are no age limits on covered items, we will repair or replace with a unit of the same value the current unit in the home has.
May. 30th, 2019
