Scout Alarm Reviews

Generally, positive. I like the flexibility (in terms of choosing what equipment you want), affordability, and quality of equipment. The app is very good too. I like that is has a lot of features and provides the user a lot of control. My only critique is the following: I saw that some of your products have had major upgrades since I bought them (like the glass break sensor); it would be nice to get the opportunity to return the current glass break sensor and buy the updated version at a discounted rate - maybe like 10% + 1% for every year you have been a subscribing customer. This may sound crazy, but that level of customer dedication would really help spread the word on how awesome you guys are.

The cost was okay, products were easy to install and activate, customer service has been very helpful and corrected issues quickly. Probably the best customer service I have received from any company in any industry. The products have failed and not optimistic of long term durability, especially after warranty ends.

Had my scout system for 2+ years and have been very happy so far. Customer service is awesome and the products were easy to install and I really haven't had many issues. I do wish you could customize the alarm sound though.

Good alternative for people who just want to self monitor. Their keypads are less than desirable, I have a hard time arming and disarming the alarm from them, they just don't work half of the time!

My experience has been positive. Initial customer of their first system which was designed poorly for battery signal / strength. One I switched in 2019 to the newer version, no issues. Would recommend.

I like the product works as advertised and customer support is great wish they had an outdoor camera

I loved the fact I could install it all myself. Finding help in the app