Guardian Protection Reviews
8.6
Overall Score
Verified Customer
Review Source
Lashon Gastonia, NC
4 years ago
Reply from Guardian Protection
I am sorry for the frustration. Please email your account information (full name, premises address, phone number) to wecare@guardianprotection.com and I will escalate to our supervisor so that we can discuss this issue with you further and get you further assistance with it.
Thank you,
Mary Lynn M.
Customer Satisfaction Advocate
Mar. 16th, 2021
Verified Customer
Review Source
Felecia Mesquite, TX
4 years ago
Reply from Guardian Protection
Thank you! Our customers tell us they love the interactive features of the Guardian mobile app and how easy it is to operate our home security systems. I am glad that you agree! Thank you for choosing Guardian Protection, we appreciate your business.
Amy,
Customer Satisfaction Advocate
Mar. 19th, 2021
Verified Customer
Review Source
Charmaine Harper Woods, MI
4 years ago
Reply from Guardian Protection
Our U.L. Five Diamond monitoring center never sleeps so you can have true peace of mind. We are here for you! Glad to know that you are having a five-star experience in making Guardian your security partner. Thank you for choosing Guardian Protection. Life is better when it's safe.
Mary Lynn M.
Customer Satisfaction Advocate
Mar. 22nd, 2021
Verified Customer
Review Source
Johnel Varnum Canton, NC
4 years ago
Reply from Guardian Protection
Glad to hear you are having good success with your system. Thanks for being a Guardian Protection customer!
Kevin
Customer Satisfaction Advocate
Mar. 19th, 2021
Verified Customer
Review Source
Ginny Canton, OH
4 years ago
Reply from Guardian Protection
I think you may have the wrong company. We are Guardian Protection -- offering professionally installed and monitored smart home security systems. Perhaps you would want to locate the review site for your provider so that you can share this nice review about them. Have a great day,
Mary Lynn M.
Customer Satisfaction Advocate
Mar. 12th, 2021
Verified Customer
Review Source
Nadine Bradenton, FL
4 years ago
Reply from Guardian Protection
We agree! Our monitoring team is not only a fantastic group of people, the team has been recognized by the industry and won multiple awards. We are so proud of them, and glad to hear they are delivering great service for you. Thanks for being a customer!
Kevin
Customer Satisfaction Advocate
Mar. 15th, 2021
Verified Customer
Review Source
Alexis Churchton, MD
4 years ago
Reply from Guardian Protection
Thank you for being a 5 star customer! So glad to hear you are getting fast notifications and response time. Stay Safe!
Kevin
Customer Satisfaction Advocate
Mar. 15th, 2021
Verified Customer
Review Source
Becky Deltona, FL
4 years ago
Reply from Guardian Protection
Thank you! Our customers tell us they love the interactive features of the Guardian mobile app and being able to check on things when they are not at home. I am glad that you agree! Thank you for choosing Guardian Protection.
Amy,
Customer Satisfaction Advocate
Mar. 9th, 2021
Verified Customer
Review Source
Jerry Dover, DE
4 years ago
Reply from Guardian Protection
Thank you for taking the time to leave a review. Our customers tell us they love the interactive features of the Guardian mobile app and I am happy that you agree. Thank you for being a Guardian Protection customer.
Amy,
Customer Satisfaction Advocate
Mar. 10th, 2021
Verified Customer
Review Source
Joan Greensboro, NC
4 years ago
Reply from Guardian Protection
I am happy to hear that you are pleased with our level of care and service. Our customer care specialists love what they do and they are happy to answer and assist with any questions that you may have.
Thank you for choosing Guardian Protection!
Amy,
Customer Satisfaction Advocate
Mar. 9th, 2021
Verified Customer
Review Source
Eric Bradenton, FL
4 years ago
Reply from Guardian Protection
I am glad that we are meeting your expectations and are delivering five-star service to you. Our customers love how easy it is to operate our home security systems. I am glad that you agree. Thank you for choosing Guardian Protection and for taking the time rate us.
Amy,
Customer Satisfaction Advocate
Mar. 9th, 2021
Verified Customer
Review Source
James Royse City, TX
4 years ago
Reply from Guardian Protection
I am happy to hear that you are pleased with our level of care and service. Our customer care specialists love what they do and they are happy to answer and assist with any questions that you may have. . Trust that we will continue to be supportive in every way.
Thank you for choosing Guardian Protection!
Amy,
Customer Satisfaction Advocate
Mar. 16th, 2021
Verified Customer
Review Source
Andrew Wildrix Plano, TX
4 years ago
Reply from Guardian Protection
Thank you for taking the tie to connect with us. So happy to know that you find the Guardian mobile app super easy to use and that the interactive features such as arming reminders a helpful advantage. We're proud to be able to combine reliability with convenience and timesaving features in one home security system. Thank you for choosing Guardian Protection. Life is better when it's safe.
Mary Lynn M.
Customer Satisfaction Advocate
Mar. 5th, 2021
Verified Customer
Review Source
Joe niro Belle Vernon, PA
4 years ago
Reply from Guardian Protection
Our UL-certified Five Diamond monitoring center never sleeps so that you can! Glad to know that we are providing five-star reliability and great value. We are honored to be your security partner. Thank you for choosing Guardian Protection. Life is better when it's safe.
Mary Lynn M.
Customer Satisfaction Advocate
Mar. 3rd, 2021
Verified Customer
Review Source
Rattay Harry Cranberry Twp, PA
4 years ago
Reply from Guardian Protection
I am pleased to hear that you find the response of our teams to be timely and that our professional technician was exceptional and highly attentive to keeping things neat and clean during and post-install,. Our goal is to provide you with a quality experience. Here's to peace of mind! Thank you for choosing Guardian Protection.
Mary Lynn M.
Customer Satisfaction Advocate
Mar. 3rd, 2021
Verified Customer
Review Source
Gilbert Roup Murrysville, PA
4 years ago
Reply from Guardian Protection
Thank you for taking the time to review us. Our goal in providing reliable, affordable home security is to be upfront regarding the right solution to your specific security needs. And from there our tech and monitoring teams go to work. Trust that our care, tech, and 24-hour monitoring center will be there when you need them! Thank you for choosing Guardian Protection. Life is better when it's safe.
Mary Lynn M.
Customer Satisfaction Advocate
Mar. 3rd, 2021
Verified Customer
Review Source
Ann San Antonio, TX
4 years ago
Reply from Guardian Protection
I apologize for the difficulty, If you would like me to research this further and have our supervisor contact you, I am happy to help. Please email your account info (name, premises address, phone number) to wecare@guardianprotection.com so that I can locate your account. Thank you,
Mary Lynn M.
Customer Satisfaction Advocate
Feb. 22nd, 2021
Verified Customer
Review Source
Amber Haltom City, TX
4 years ago
Reply from Guardian Protection
Thank you so much for the positive feedback and for being a Guardian Protection customer. . Our customers love how easy it is to operate our home security systems. I am glad that you agree.
Amy,
Customer Satisfaction Advocate
Feb. 10th, 2021
Verified Customer
Review Source
Larry Brownsburg, IN
4 years ago
Reply from Guardian Protection
I am happy to hear that your experience with Guardian Protection has been a positive one. We value your feedback. Thank you for being a customer.
Amy,
Customer Satisfaction Advocate
Feb. 10th, 2021
Verified Customer
Review Source
Michelle Mesquite, TX
4 years ago
Reply from Guardian Protection
I am happy that your system setup went well. I would be happy to connect you with a member of our technical care team to review your smart door lock to see if we can improve your experience with it. Can you please email your account info (name, premises address, phone number) to wecare@guardianprotection.com so that I can locate your account and escalate for you to get you some assistance. Thank you for your patience.
Mary Lynn M.
Customer Satisfaction Advocate
Feb. 5th, 2021
Verified Customer
Review Source
Robert Baltimore, MD
4 years ago
Reply from Guardian Protection
So glad that our system was a good fit for your budget. I'm happy to know that you are enjoying the convenience and ease of the Guardian App and that our professional technician delivered a five star experience in installing your new system. I want to thank you for choosing Guardian Protection. Life is better when it's safe!
Mary Lynn M.
Customer Satisfaction Advocate
Feb. 5th, 2021
Verified Customer
Review Source
K. Nelson Cincinnati, OH
4 years ago
Reply from Guardian Protection
I am sorry for the difficulties and I would like to get you some assistance with the cameras and video upload issues. Can you please email your account info (name, premises address, phone number) to wecare@guardianprotection.com so that I can locate your account and escalate this issue to our supervisor. Thank you and I look forward to hearing from you.
Mary Lynn M.
Customer Satisfaction Advocate
Feb. 3rd, 2021
Verified Customer
Review Source
Minnie McMillan Durham, NC
4 years ago
Reply from Guardian Protection
I am happy to hear that we provided a rapid response to your problem and that our professional technician resolved in and answered all of your questions. Our techs undergo many hours of training so that they can provide five star satisfaction to you, our valued customer.
Thank you for choosing Guardian. Life is better when it's safe! Mary Lynn M. Customer Satisfaction Advocate
Feb. 3rd, 2021
Verified Customer
Review Source
Marie Perry San Antonio, TX
4 years ago
Reply from Guardian Protection
Glad to hear you are enjoying your home security from Guardian, and that you recommend us so highly. Thank you for choosing Guardian Protection. Life really is better when it's safe!
Kevin
Customer Satisfaction Advocate
Jan. 25th, 2021
Verified Customer
Review Source
Anonymous Hazlet, NJ
4 years ago
Reply from Guardian Protection
I am happy to know that you feel safer with your Guardian Protection home security system. Our monitoring center never sleeps so that you can enjoy true peace of mind. Please call us anytime if you have questions. Our in-house customer care specialists can be reached at 1-800-PROTECT (800-776-8328) every day from 7 a.m. to 11 p.m. EST. Thank you for choosing Guardian. Life is better when it's safe!
Mary Lynn M.
Customer Satisfaction Advocate
Jan. 24th, 2021
Verified Customer
Review Source
Rabin Cornelius, NC
4 years ago
Reply from Guardian Protection
Thank you for taking the time to connect with us. We work hard to keep our system affordable so that as many people as possible can take advantage of its benefits. It's great to hear that our security system is doing its job and that you find our customer care specialists to be helpful. They undergo many hours of training so that they can deliver the best possible experience to you, our valued customer. I want to thank you for choosing Guardian Protection. Life is better when it's safe!
Mary Lynn M.
Customer Satisfaction Advocate
Jan. 21st, 2021
Verified Customer
Review Source
David Port Charlotte, FL
4 years ago
Reply from Guardian Protection
I am happy to hear that you are pleased with our level of care and service. Our customer care specialists love what they do and they are happy to answer and assist with any questions that you may have.
Thank you for choosing Guardian Protection!
Amy,
Customer Satisfaction Advocate
Jan. 21st, 2021
Verified Customer
Review Source
Donna Louisville, KY
4 years ago
Reply from Guardian Protection
I apologize for any difficulty that you have experienced. I would like to get you some assistance with any issues that you may be having. Please email your account info (full name, premises address and phone number) to wecare@guardianprotection.com. so that I can escalate the issue for you.
Thank you,
Mary Lynn M.
Customer Satisfaction Advocate
Jan. 21st, 2021
Verified Customer
Review Source
Darlis Bargersville, IN
4 years ago
Reply from Guardian Protection
I am glad that we are meeting your expectations and are delivering five-star service to you. Our customers love how easy it is to operate our home security systems. Nothing makes us happier than when one of our valued customers refers a friend or family member to Guardian Protection. We appreciate your business.
Amy,
Customer Satisfaction Advocate
Jan. 21st, 2021
Verified Customer
Review Source
Rama Valencia, PA
4 years ago
Reply from Guardian Protection
Thank you for your positive feedback. There is nothing like peace of mind! If you need assistance, please don't hesitate to give us a call at 1.800.PROTECT (800.776.8328). Thank you for choosing Guardian Protection.
Amy,
Customer Satisfaction Advocate
Jan. 21st, 2021
Verified Customer
Review Source
Anonymous Millsboro, DE
4 years ago
Reply from Guardian Protection
I am happy to hear that you are feeling secure with your Guardian Protection smart home security system.
Thank you for choosing Guardian!
Amy,
Customer Satisfaction Advocate
Jan. 21st, 2021
Verified Customer
Review Source
Matthew Fayetteville, NC
4 years ago
Reply from Guardian Protection
I am happy to know that you are finding your Guardian Protection smart home security system easy to use and that we are delivering five-star satisfaction. We work hard to make the sign-up process smooth and easy and glad it worked so well for you. Thank you for choosing Guardian. Life is better when it's safe!
Mary Lynn M.
Customer Satisfaction Advocate
Jan. 19th, 2021
Verified Customer
Review Source
David Spring Hope, NC
4 years ago
Reply from Guardian Protection
Thank you for taking the time to connect with us. I am happy to know that you are finding your Guardian Protection home security system to be user and friendly and the price to be competitive and the system well rated as compared to other professionally installed security systems. Our monitoring center never sleeps so that you can enjoy true peace of mind. Thank you for choosing Guardian. Life is better when it's safe!
Mary Lynn M.
Customer Satisfaction Advocate
Jan. 19th, 2021
Verified Customer
Review Source
Jodiann Fayetteville, NC
4 years ago
Reply from Guardian Protection
We are honored to know that you chose us because you were told from a source that you trust, that we are the best company. Many customers describe us as being reliable and affordable and I am glad that you have found this to be true. Trust that we take your security seriously. The Guardian Protection monitoring center never sleeps so that you can enjoy peace of mind. Thank you for choosing Guardian Protection. Life is better when it's safe.
Mary Lynn M.
Customer Satisfaction Advocate
Jan. 19th, 2021
Verified Customer
Review Source
Sandra Rockwall, TX
4 years ago
Reply from Guardian Protection
I am happy to hear that you are pleased with our level of care and service. Thank you for the positive feedback and for being a Guardian Protection customer.
Amy,
Customer Satisfaction Advocate
Jan. 19th, 2021
Verified Customer
Review Source
Jerman Fort Worth, TX
4 years ago
Reply from Guardian Protection
I am happy to know that your Guardian Protection home security system is delivering five star satisfaction. It's great to know that our professional technician provided a great service experience to you. You can trust that our monitoring center never sleeps so that you can enjoy true peace of mind. Thank you for choosing Guardian Protection. Life is better when it's safe.
Mary Lynn M.
Customer Satisfaction Advocate
Jan. 19th, 2021
Verified Customer
Review Source
Kelly Parrish, FL
4 years ago
Reply from Guardian Protection
I am happy to know that your Guardian Protection home security system is delivering five star satisfaction. You can trust that our monitoring center never sleeps so that you can enjoy true peace of mind. Thank you for choosing Guardian Protection. Life is better when it's safe.
Mary Lynn M.
Customer Satisfaction Advocate
Jan. 19th, 2021
Verified Customer
Review Source
Henry Caldwell, NJ
4 years ago
Reply from Guardian Protection
Thank you for taking the time to connect with us. I am happy that you are finding satisfaction with your Guardian Protection home security system. Our dedicated sales professionals undergo many hours of training to ensure that they understand and solve the security needs of our customers without a high-pressure approach. We look forward to providing you peace of mind. Thank you for choosing Guardian Protection. Life is better when it's safe!
Mary Lynn M.
Customer Satisfaction Advocate
Jan. 19th, 2021
Verified Customer
Review Source
Andrea Blacklick, OH
4 years ago
Reply from Guardian Protection
Thank you for taking the time to review us. I am glad that are pleased with the level of care and service that you received. Thank you for choosing Guardian Protection.
Amy,
Customer Satisfaction Advocate
Jan. 19th, 2021
Verified Customer
Review Source
Brian Westfield, IN
4 years ago
Reply from Guardian Protection
I am happy to hear that you are pleased with our level of care and service. Our customer care specialists love what they do and they are happy to answer and assist with any questions that you may have.
Thank you for choosing Guardian!
Amy,
Customer Satisfaction Advocate
Jan. 19th, 2021
Verified Customer
Review Source
Gary Hainesport, NJ
4 years ago
Reply from Guardian Protection
Jan. 19th, 2021
Verified Customer
Review Source
Grant Kenneth Brandon, FL
4 years ago
Reply from Guardian Protection
I am happy to hear that you are pleased with our level of care and service. Professional installation and service by an expert is one aspect that sets us apart from other companies who may require you to do that on your own. Thank you for choosing Guardian Protection.
Amy,
Customer Satisfaction Advocate
Jan. 7th, 2021
Verified Customer
Review Source
Michael J Vislay
4 years ago
Reply from Guardian Protection
Dec. 29th, 2020
Verified Customer
Review Source
Albany
4 years ago
Reply from Guardian Protection
I am happy to know that our technician was thorough in the setup of you Guardian Protection smart home security system. Our customers tell us that they love the ease of the Guardian mobile app, too. All the benefits are right at your fingertips. Enjoy the peace of mind that goes with having easy-to-operate home security. Life is better when it's safe! Thank you for choosing Guardian.
Mary Lynn M.
Customer Satisfaction Advocate
Dec. 17th, 2020
Verified Customer
Review Source
Mary
4 years ago
Reply from Guardian Protection
I am glad to know that you have found Guardian to be responsive to your needs at all times. And also that you are enjoying the convenience of knowing what is going on in your home no matter where you are. Life is better when it's safe. Thank you for choosing Guardian Protection.
Mary Lynn M.
Customer Satisfaction Advocate
Dec. 17th, 2020
Verified Customer
Review Source
Shawn
4 years ago
Reply from Guardian Protection
I am glad to know that your Guardian Protection smart home security system install went great and that the doorbell cam is delivering! Our customers tell us that they love the ease of the Guardian mobile app, too. All the benefits are right at your fingertips. Enjoy the peace of mind that goes with having easy-to-operate home security. Life is better when it's safe! Thank you for choosing Guardian.
Mary Lynn M.
Customer Satisfaction Advocate
Dec. 17th, 2020
Verified Customer
Review Source
Alan
4 years ago
Reply from Guardian Protection
I am happy to hear that your Guardian Protection smart home security system gives you peace of mind. Our customer care specialists love what they do and they are happy to answer and assist with any questions that you may have. Thank you for taking time to leave a review.
Amy,
Customer Satisfaction Advocate
Dec. 17th, 2020
Verified Customer
Review Source
Bonnie
4 years ago
Reply from Guardian Protection
Thank you! We work hard to bring our customers the best in smart home security and it's satisfying to know that you appreciate the many benefits of your Guardian Protection system. It's great to know also that you are taking max advantage of the camera and updates it provides. Life is better when it's safe!
Customer Satisfaction Advocate
Dec. 17th, 2020
Verified Customer
Review Source
Harold
4 years ago
Reply from Guardian Protection
So glad to know that you are feeling safe and well-served with your Guardian Protection home security system. We strive to keep our prices affordable so that more homeowners can enjoy the benefits of quality home security. Trust that we will be there when you need us. Thank you for choosing Guardian Protection.
Mary Lynn M.
Customer Satisfaction Advocate
Dec. 17th, 2020
Verified Customer
Review Source
Rigoberto
4 years ago
Reply from Guardian Protection
I am happy to hear that you are feeling secure with your Guardian Protection smart home security system. Trust that our 24-hour Five Diamond monitoring center never sleeps so that we can respond quickly to your emergencies.
Thank you for choosing Guardian!
Amy,
Customer Satisfaction Advocate
Dec. 17th, 2020
