Name: Guardian Protection
Rating: 3.2

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Verified Customer

star star star star star

Got the job done well

Cool equipment, staff professional, and no hassle install.

5 years ago

Reply from Guardian Protection

Hello,

Thank you for reviewing your security services with Guardian Protection! We are dedicated to helping to protect what matters most to you every day.

Feb. 12th, 2019

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Verified Customer

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Wright

The system is ok, but the initial installation delayed my home completion. The installation is still not complete and the skybell never works.

5 years ago

Reply from Guardian Protection

Hello,

Thank you for taking the time to leave feedback on your experience with Guardian Protection. I'm sorry to hear of the delay of finishing the installation; I would like to have the appropriate supervisor look into this for you. Please message your address of service here or email . Thank you!

Feb. 12th, 2019

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Verified Customer

star star star star star

Vidivel Pickerington, OH

The representatives are knowledgeable and they're kind too.

5 years ago

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Verified Customer

star star star star star

Daniel San Antonio, TX

The customer service responds and answers your questions.

5 years ago

Reply from Guardian Protection

Hi Daniel,

Thank you for sharing a 5 star customer review. We think you are a 5 star customer as well and thank you for trusting us with your home security!

Feb. 8th, 2019

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Verified Customer

star star star star star

Mrs Wood

an A on calling the police, when alarm sounds off

5 years ago

Reply from Guardian Protection

Hello Mrs. Wood,

Thank you for leaving 5 star feedback for Guardian Protection. We are so glad to hear the quick response time on alarms is providing you with the peace of mind you deserve.

Jan. 9th, 2019

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Verified Customer

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Heather Pittsburgh, PA

It was here when I moved in. They don't update their equipment at all.

5 years ago

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Verified Customer

star star star star star

Carole

Good service, needs no improvement . Good value .

5 years ago

Reply from Guardian Protection

Hello Carole,

Thank you for sharing a 5 star review of your customer experience!

Jan. 4th, 2019

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Verified Customer

star star star star star_border

SueB Niles, OH

Guardian coverage has been great and customer care is very helpful

5 years ago

Reply from Guardian Protection

Hello,

Thank you for being a customer of Guardian Protection Services! We are proud to help protect what matters most to you.

Dec. 19th, 2018

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Verified Customer

star star star star star_border

David Schertz, TX

Experience has been fine, although a lower monthly fee would be nice.

5 years ago

Reply from Guardian Protection

Hi David,

Thank you for reviewing your experience with Guardian Protection! We strive to provide affordable security solutions to our customers and would be happy to discuss the monthly fee when you are eligible for a discount, just give us a call at 1-800-PROTECT.

Dec. 20th, 2018

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Verified Customer

star star star star star

Victor lescovitz Midway, PA

Quick to respond to question friendly people

5 years ago

Reply from Guardian Protection

Hello Victor,

Thank you for taking the time to leave a review for Guardian Protection! We appreciate your feedback and business.

Dec. 20th, 2018

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Verified Customer

star star star star star

D. Ward Pittsburgh, PA

I love their customer service and their response time.

5 years ago

Reply from Guardian Protection

Hello,

Thank you for leaving 5 star feedback on your customer experience! We are honored to be your home security provider and help protect what matters most to you.

Dec. 20th, 2018

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Verified Customer

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boxman Granger, IN

Very good. I would like to see an upgrade in equipment.

5 years ago

Reply from Guardian Protection

Hello,

Thank you for being a part of the Guardian Protection family! We would be happy to discuss an upgrade with you when you are ready, give us a call at 1-800-PROTECT.

Dec. 20th, 2018

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Verified Customer

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Troy Carmel, IN

Things are going well. No recommendations to improve.

5 years ago

Reply from Guardian Protection

Hello Troy,

Thank you for being a part of the Guardian Protection family! We hope the professionally monitored security system brings you peace of mind every day.

Dec. 21st, 2018

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Verified Customer

star star star star star

Carlos Cortez Zephyrhills, FL

Professional, and courteous service always provided.

5 years ago

Reply from Guardian Protection

Hello Carlos,

Thank you for reviewing your experience with Guardian Protection! We are proud to help protect what matters most to you every day.

Dec. 21st, 2018

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Verified Customer

star star star star star

Neil Fulton, MD

Excellent customer service, professional, and friendly.

5 years ago

Reply from Guardian Protection

Hello Neil,

Thank you for taking the time to review your service experience with Guardian Protection! We are honored to be your home security provider of choice.

Dec. 21st, 2018

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Verified Customer

star star star star star

Kevi Phenix City, AL

The customer service is always available when needed.

5 years ago

Reply from Guardian Protection

Hello,

Thanks so much for reviewing your customer experience! We are proud to help protect what matters most to you.

Dec. 12th, 2018

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Verified Customer

star star star star star

Karen

I feel that they are courteous and very trustworthy.

5 years ago

Reply from Guardian Protection

Hello Karen, thank you for sharing 5 star feedback, we think you are a great customer too!

Dec. 13th, 2018

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Verified Customer

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Karen Canfield, OH

Excellent they are easy to reach when you need help too

5 years ago

Reply from Guardian Protection

Hello Karen,

Thank you for sharing a 5 star review of Guardian Protection! We appreciate your feedback and wish you have a safe holiday season.

Dec. 14th, 2018

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Verified Customer

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EVA Madera, CA

Was a really good experience on the sales and installation

5 years ago

Reply from Guardian Protection

Hello Eva,

Thank you for sharing your sales and installation experience with Guardian Protection! We are honored to be your home security provider of choice.

Dec. 14th, 2018

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Verified Customer

star star star star star

Brenda

Good reliable company. Very efficient people.

5 years ago

Reply from Guardian Protection

Hello Brenda,

Thank you for reviewing your customer experience with Guardian Protection! We are proud to help protect what matters most to you.

Dec. 14th, 2018

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Verified Customer

star star star star_border star_border

jb Leechburg, PA

The call center is disciplined and responsive. Service call cost are too much and unfair.

5 years ago

Reply from Guardian Protection

Hello,

Thank you for being a valued customer of Guardian Protection Services! We are happy to hear the award-winning monitoring station is bringing you peace of mind. Please let us know if we can ever assist further with the billing.

Dec. 12th, 2018

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Verified Customer

star star star star star

Stef San Antonio, TX

Highly recommend! Great customer service & great product!

5 years ago

Reply from Guardian Protection

Hello Stef,

Thank you for reviewing your experience with Guardian Protection. We are honored to be your home security provider of choice and thank you for the recommendation.

Dec. 26th, 2018

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Verified Customer

star star star star star

Elizabeth Temple, TX

Great customer service, affordable products

5 years ago

Reply from Guardian Protection

Hello Elizabeth,

Thank you for reviewing your services with Guardian Protection. I'm glad to see you are seeing the value in the services; we attempt to provide the most competitive pricing with the highest quality of security services to our clients!

Dec. 26th, 2018

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Verified Customer

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T. Miller Indianapolis, IN

Very professional and knowledgable about my needs

5 years ago

Reply from Guardian Protection

Hello,

Thank you for sharing a 5 star review! At Guardian Protection, our goal is to provide you with peace of mind and help protect what matters most.

Dec. 27th, 2018

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Verified Customer

star star star star star

Jack Indianapolis, IN

Very good. They have always been quick to respond.

5 years ago

Reply from Guardian Protection

Hi Jack,

Thank you for the 5 star review! We are proud to be your home security provider and offer a less than 30 second response time on all alarms.

Dec. 27th, 2018

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Verified Customer

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Stephanie Pikesville, MD

They have great customer service. The monthly fee is somewhat expensive.

5 years ago

Reply from Guardian Protection

Hi Stephanie,

Thank you for reviewing your experience with Guardian Protection. I'm delighted to hear customer service has been helpful when you needed us; we're always just a phone call away!

Dec. 27th, 2018

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Verified Customer

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Business like Bellbrook, OH

Very helpful with placement of equipment.

5 years ago

Reply from Guardian Protection

Hello, thank you for sharing a customer testimonial! We are proud to help to protect what matters most to you.

Nov. 14th, 2018

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Verified Customer

star star star star star

Erika Rubalcava San Antonio, TX

Call right away when they get a alert nothing to improve

5 years ago

Reply from Guardian Protection

Hi Erika,

Thank you for sharing a great customer testimonial. I'm glad to hear the monitored security is bringing you the peace of mind you deserve.

Nov. 14th, 2018

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Verified Customer

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Mel Salem, OH

We couldn't be more pleased with our salesman, the installer and our unit.

5 years ago

Reply from Guardian Protection

Hello Mel,

Welcome to the Guardian Protection family! We are proud to be your home security provider of choice.

Nov. 14th, 2018

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Verified Customer

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Any or all San Antonio, TX

The text notification are awesome! I am not recommending any improvement.

5 years ago

Reply from Guardian Protection

Hello,

Thank you for sharing a great customer testimonial! We appreciate your feedback and business.

Oct. 31st, 2018

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Verified Customer

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James Irwin, PA

We haven't had any problems with it. They always call after the alarm goes off.

5 years ago

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Verified Customer

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alex Kissimmee, FL

Customer service is great. I get the answers that I need when I call them.

5 years ago

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Verified Customer

star star star star star

Esheen Or David Sarasota, FL

Guardian Protection's service is easy to use

5 years ago

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Verified Customer

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Lakiaha Accokeek, MD

Guardian protection's service is very responsive.

5 years ago

Reply from Guardian Protection

Hi Lakiaha,

Thank you for taking the time to leave a 5 star review! We are proud to offer a less than 30 second average response time on all alarms!

Oct. 29th, 2018

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Verified Customer

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Jordan Mars, PA

We've had no problems they haven't been able to resolve.

5 years ago

Reply from Guardian Protection

Hi Jordan,

Thank you for being a part of the Guardian Protection family, we appreciate the nice feedback!

Oct. 24th, 2018

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Verified Customer

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Marlo San Antonio, TX

The customer service has been very attentive.

5 years ago

Reply from Guardian Protection

Hi Marlo, thank you for the feedback on your customer experience! Have a safe day with Guardian Protection Services.

Oct. 24th, 2018

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Verified Customer

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Beverly Tucson, AZ

Every time the alarm went off by mistake, they were quick to call.

5 years ago

Reply from Guardian Protection

Hi Beverly,

I'm glad to hear our less than 30 second average response time on alarms is providing you with the peace of mind you deserve.

Oct. 24th, 2018

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Verified Customer

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Ethan Woodbridge, VA

When I've had issues, they seem to want to address them. The system isn't very advanced.

5 years ago

Reply from Guardian Protection

Hi Ethan,

Thank you for the feedback on your security system and customer experience. If we can help in any way please do not hesitate to call; we want to make sure you are 100% satisfied.

Oct. 24th, 2018

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Verified Customer

star star star star star

Felix Baltimore, MD

The system is pretty user friendly and it's effective.

5 years ago

Reply from Guardian Protection

Hi Felix, thank you for the 5 star review of your services! We appreciate your feedback and hope you have a great day.

Oct. 24th, 2018

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Verified Customer

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Beth Pennsburg, PA

They have good communication and the system is easy to figure out.

5 years ago

Reply from Guardian Protection

Hi Beth,

Thanks so much for sharing your customer experience with Guardian Protection! We are proud to be your home security provider of choice and hope the monitored security brings you peace of mind.

Oct. 25th, 2018

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Verified Customer

star star star star star

A. Morales South Gate, CA

Help and advice with my system when I need it!

5 years ago

Reply from Guardian Protection

Hello,

Thank you for the 5 star review, I'm glad to hear our staff has been helpful when you needed us the most. We are always happy to help!

Sep. 25th, 2018

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Verified Customer

star star star star star

Chad Peninsula, OH

Dave the tech is awesome. He went above and beyond.

5 years ago

Reply from Guardian Protection

Hi Chad,

Thank you for evaluating your recent service call with Guardian Protection! I will be sure to share your accolades with Dave, have a great day!

Sep. 18th, 2018

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Verified Customer

star star star star star

Maya Waldorf, MD

They were responsive and I've never had an issue with them.

5 years ago

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Verified Customer

star star star star star

Percy Dhamodiwala

I like the application which is very easy to navigate

5 years ago

Reply from Guardian Protection

Hi Percy,

Thank you for sharing a review of the phone app! We are glad the services are bringing convenience to your everyday life.

Sep. 11th, 2018

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Verified Customer

star star star star star

Anonymous

their service is impeccable when it comes to responce time.

5 years ago

Reply from Guardian Protection

Thank you for the 5 star review of your security services with Guardian Protection! We hope the system brings you the peace of mind you deserve every day.

Sep. 11th, 2018

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Verified Customer

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Ross

Very fast response time, good customer service. No complaints.

5 years ago

Reply from Guardian Protection

Thank you for the review, Ross! Have a safe day with Guardian Protection Services!

Sep. 11th, 2018

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Verified Customer

star star star star star

Natalie Easton, PA

It's very easy to use and the man who set it up was nice.

5 years ago

Reply from Guardian Protection

Hi Natalie,

Thank you for choosing Guardian Protection for your security needs! We are here when you need us the most.

Sep. 12th, 2018

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Verified Customer

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DRAnthony

Consistent product and good customer service.

5 years ago

Reply from Guardian Protection

Hello,

Thank you for being part of the Guardian Protection family! We are honored to provide you with award-winning security monitoring.

Aug. 21st, 2018

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Verified Customer

star star star star star

Machele Lebanon, OH

professional, courteous customer services

5 years ago

Reply from Guardian Protection

Hi Machele:

Thank you for the feedback on our customer service, we are honored to help protect what matters most to you every day.

Aug. 15th, 2018

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Verified Customer

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anonymous Pasadena, MD

They're very responsive and they've never missed an alarm.

5 years ago

Reply from Guardian Protection

Thank you for sharing a wonderful testimonial! With a less than 30 second average response on alarms, our monitoring center is here 24/7 when you need us the most.

Aug. 14th, 2018