Name: Guardian Protection
Rating: 3.2

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Verified Customer

star star star star star

Terrie Foss

When the alarm goes off they call immediately. Usually our fault.

4 years ago

Reply from Guardian Protection

Hi Terrie,

Thank you for reviewing your experience with Guardian Protection. It's great to hear the quick response time is providing you with peace of mind.

Feb. 11th, 2020

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Verified Customer

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Ste

I appreciate the customer service, the pricing could get better based on competitor pricing

4 years ago

Reply from Guardian Protection

Hello,

Thank you for taking the time to share great customer feedback as it will help us improve moving forward. Guardian Protection is proud to be your home security provider.

Feb. 11th, 2020

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Verified Customer

star star star star star

Shantilal

Good Customer Service, Reliability and peace of mind Security monitoring.

4 years ago

Reply from Guardian Protection

Hi Shantilal,

Thank you for being a 5-star customer! Guardian Protection is proud to help protect what matters most to you every day. If you refer a friend to us you can earn a $100 credit; more info here:

Feb. 12th, 2020

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Verified Customer

star star star star star

Ron Nevin

I professionalism, knowledge of the products cleanliness of the installer

4 years ago

Reply from Guardian Protection

Hi Ron,

Thank you for being a 5-star customer! It's great to hear the installer treated you and your home with the respect that you deserve. Guardian Protection is proud to be your home security provider.

Feb. 12th, 2020

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Verified Customer

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The Rudolphs

They are the best in guarding your property and the price is great.

4 years ago

Reply from Guardian Protection

Thank you for being a part of the Guardian Protection family! It's great to hear we were able to find a price package that worked best for you and the professional security monitoring is bringing you the peace of mind you deserve.

Feb. 12th, 2020

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Verified Customer

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Steven

I've had issues with my password and customer support has been excellent.

4 years ago

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Verified Customer

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Steven

Always answered all my questions and been prompt and quick in their responses.

4 years ago

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Verified Customer

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Sean

Our home builder suggested guardian. They're very responsive to any issues we've had.'

4 years ago

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Verified Customer

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Debra

I noticed that when my alarm went off they only called the one number. They didn't call a second number.'

4 years ago

Reply from Guardian Protection

Hi Debra,

Thank you for providing insightful customer feedback. We would be happy to help you edit your contact list preferences; just give us a call at 1-800-PROTECT.

Feb. 6th, 2020

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Verified Customer

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Karen Cohn

great customer service easy to work with quick to respond.

4 years ago

Reply from Guardian Protection

Hi Karen,
Thank you for being a 5-star customer! I'm glad to hear you are enjoying the security services and if you refer us to a friend you can earn $100! More info here:

Feb. 6th, 2020

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Verified Customer

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Linda Hovel

prompt service. Would like the doorbell camera included in our package.

4 years ago

Reply from Guardian Protection

Hi Linda,

Thank you for being a part of the Guardian Protection family! I have located your account and will have an upgrade specialist reach out to help with your request. Have a safe day with Guardian Protection!

Feb. 6th, 2020

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Verified Customer

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Jerry

Outstanding Customer service fast response to alarms and questions

4 years ago

Reply from Guardian Protection

Hi Jerry,
Thank you for being a 5-star customer! If you refer us to a friend you can earn a $100 credit! More info here:

Feb. 6th, 2020

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Verified Customer

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Ben C

Great service with great customer service. I have no complaints

4 years ago

Reply from Guardian Protection

Hi Ben,

Thank you for taking the time to review your customer experience! If you refer a friend to Guardian you can earn a $100 credit! More details here:

Feb. 6th, 2020

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Verified Customer

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Bob Renzi

Very good technicians and repairmen notifications of alarms"

4 years ago

Reply from Guardian Protection

Hi Bob,

Thank you for sharing a 5-star customer experience! Guardian Protection is honored to be your security provider of choice and if you refer a friend you can get $100! More info here:

Feb. 6th, 2020

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Verified Customer

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Mr. J

The customer service is great they take care what they say they going to do

4 years ago

Reply from Guardian Protection

Hi Mr. J,

Thank you for being a 5-star Guardian customer! We appreciate your feedback and continued business very much.

Feb. 6th, 2020

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Verified Customer

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Trevayan

Guardian has great service. It's good for me - I like the security.

4 years ago

Reply from Guardian Protection

Hi Trevayan,

Thank you for being a 5-star customer! If you refer us to a friend you can get a $100 credit! More information here:

Jan. 27th, 2020

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Verified Customer

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Ada Ervin

They call right on time when it go off and it is very good service.

4 years ago

Reply from Guardian Protection

Hi Ada,
Thank you for taking the time to share your customer experience! It's great to hear the quick response times on alarms is bringing you the additional peace of mind you deserve. Refer a friend and get a $100 credit!

Jan. 24th, 2020

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Verified Customer

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Susan M. Walker

We are very please wish this company! They are very helpful.

4 years ago

Reply from Guardian Protection

Hi Susan,

Thank you for being a 5-star customer! Guardian Protection appreciates your feedback and business very much.

Jan. 24th, 2020

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Verified Customer

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Debbie Gower

Initial experience is good - no improvements to comment on at this point

4 years ago

Reply from Guardian Protection

Hi Debbie,
Thank you for choosing Guardian Protection! We are proud to be your home security provider and please reach out if you ever have questions.

Jan. 24th, 2020

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Verified Customer

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Drew

Very good, no improvement needed. Extremely helpful and very quick.

4 years ago

Reply from Guardian Protection

Hi Drew,

Thanks so much for sharing 5-star customer feedback! It's wonderful to hear you are enjoying the services, and if you refer us to a friend you can get a $100 credit!

Jan. 24th, 2020

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Verified Customer

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George

The system works and no problems. I would like a lower price.

4 years ago

Reply from Guardian Protection

Hi George,

Thank you for taking the time to review Guardian Protection! Typically around 30 days before the end of your current term, we can negotiate pricing so give us a call to discuss. You can also get a $100 credit for referring a friend!

Jan. 24th, 2020

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Verified Customer

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Daniel Frankford, DE

It was suggested by out builder and it gives us peace of mind. Customer service is very good.

4 years ago

Reply from Guardian Protection

Hi Daniel,
Thank you for being a part of the Guardian Protection family! It's wonderful to hear the professionally installed and monitored security is providing your family the peace of mind you deserve!

Jan. 23rd, 2020

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Verified Customer

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Anonymous Des Plaines, IL

I like being able to use it on my phone and being able to get information and details at anytime.

4 years ago

Reply from Guardian Protection

Thank you for being a part of the Guardian Protection family, we appreciate your feedback and business!

Jan. 23rd, 2020

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Verified Customer

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Deborah Indianapolis, IN

I like the app on my phone and I would love if there was a way to select it all with a click.

4 years ago

Reply from Guardian Protection

Hi Deborah,

Thank you for being a part of the Guardian Protection family! We are happy to help with any questions you may have.

Jan. 23rd, 2020

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Verified Customer

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Karen Austin, TX

It's dependable. Anytime I needed help, I got it. I am very pleased.

4 years ago

Reply from Guardian Protection

Hi Karen,

Thank you for being a 5-star customer! It's great to hear the dependable security monitoring is providing you peace of mind.

Jan. 23rd, 2020

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Verified Customer

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Hilario

The service is good but the sales man I had was terrible. If I could change my decision to go not go with them I would.

4 years ago

Reply from Guardian Protection

Hello,

Thank you for the helpful feedback on your customer experience. We will use your sales feedback to coach the representative; please private message your address of services.

Jan. 8th, 2020

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Verified Customer

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Umakanth & Krishna Cary, NC

The remote access makes it so I can check my phone status from my phone. It is easy to open it.

4 years ago

Reply from Guardian Protection

Hello,

Thank you for reviewing your security experience with Guardian Protection; it's great to hear you are taking advantage of the smartphone app for convenience!

Dec. 30th, 2019

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Verified Customer

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Scott Lorena, TX

They lie. They didn't have everything I wanted and now I am stuck with it.

4 years ago

Reply from Guardian Protection

Hi Scott,

I'm sorry to hear you didn't receive everything you expected, if we can help further explain anything please call 1-800-PROTECT or message here.

Dec. 30th, 2019

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Verified Customer

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Avery

They are very accessible. So far everything has worked really well.

4 years ago

Reply from Guardian Protection

Hi Avery,

Thank you for being a 5-star customer! I'm glad to hear the security system is working well for you and we hope to bring you additional peace of mind every day.

Dec. 26th, 2019

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Verified Customer

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Gary

They helped me once with the panel when I had an issue with it.

4 years ago

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Verified Customer

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Thomas Millsboro, DE

They were very communicative and they work with the builder.

4 years ago

Reply from Guardian Protection

Hi Thomas,

Thank you for sharing a 5-star customer experience! It's great to hear you included Guardian Protection in your new home build, we thank you for your business.

Dec. 26th, 2019

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Verified Customer

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Ellen Ocean View, DE

They are very responsive when there's an incident and that's helpful.

4 years ago

Reply from Guardian Protection

Hi Ellen,

Thank you for being a 5-star customer! It's great to hear the quick response time on alarms is providing you with the peace of mind you deserve.

Dec. 27th, 2019

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Verified Customer

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Veronica

Very professional and we have not had any problems with their service

4 years ago

Reply from Guardian Protection

Hi Veronica,
Thank you for sharing 5 star customer feedback, we appreciate your business very much!

Nov. 19th, 2019

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Verified Customer

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Eleanore kuszajewski Pittsburgh, PA

I was satisfied w/the results Of my issue....courteous...helpful

4 years ago

Reply from Guardian Protection

Hi Eleanore,

Thank you for sharing your customer experience with Guardian Protection! We appreciate your feedback and business very much.

Nov. 15th, 2019

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Verified Customer

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Yolanda

Excellent. They always respond in a timely manner to any alarm.

4 years ago

Reply from Guardian Protection

Hi Yolanda,

Thank you for providing helpful feedback on your alarm with Guardian Protection! We are happy to hear the quick response time on alarms is providing you the peace of mind you deserve.

Nov. 15th, 2019

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Verified Customer

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Denise

Price is right and they respond to your alarms. Never had any problems.

4 years ago

Reply from Guardian Protection

Hi Denise,

Thank you for taking the time to review Guardian Protection. It's great to hear you are seeing the true value in professionally installed and monitored security, thank you for your business!

Nov. 11th, 2019

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Verified Customer

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Mitchell

We can monitor who's in our hose while we're out and it is very dependable.

4 years ago

Reply from Guardian Protection

Hi Mitchell,

Thank you for being a 5 star customer! Guardian Protection thanks you for your continued business and we are glad to hear the system is providing you peace of mind while away.

Nov. 11th, 2019

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Verified Customer

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Anonymous

They are professional and when we had questions, they answered. It gives us peace of mind.

4 years ago

Reply from Guardian Protection

Hello,

Thank you for sharing a great customer testimonial, Guardian Protection is honored to provide your family with peace of mind every day.

Nov. 11th, 2019

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Verified Customer

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jim

so far so good; clean and reliable - somewhat proactive (Battery life - needs improvement)

4 years ago

Reply from Guardian Protection

Hi Jim,

Thank you for taking the time to share helpful customer feedback. Guardian Protection is proud to help protect what matters most to you and we are always happy to help with any questions.

Oct. 29th, 2019

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Verified Customer

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Darrel Bugajsky

Wonderful. Constant monitoring of my security system. Shorter time to call when an issue Aries.

4 years ago

Reply from Guardian Protection

Hi Darrel,

Thank you for reviewing your customer experience with Guardian Protection. We are glad to hear the 24/7 professional security monitoring is providing you with much deserved peace of mind.

Oct. 29th, 2019

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Verified Customer

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Wm & Barb Claycomb

Everyone who has ever been to our home has been very well mannered etc.,

4 years ago

Reply from Guardian Protection

Hello,

Thank you for reviewing the professionalism of Guardian Protection! We are proud to help protect your world every day and thank you for your business.

Oct. 29th, 2019

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Verified Customer

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Cynthia

We feel safe! I think the price is a little to high!! Compared to other companies!!

4 years ago

Reply from Guardian Protection

Hi Cynthia,

Thank you for sharing your honest opinion as we are always looking to improve! Guardian Protection attempts to keep prices competitive while offering award-winning security monitoring to our customers.

Oct. 29th, 2019

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Verified Customer

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RALPH MAFFEI

ANSWERS ALL QUESTIONS ALL THE TIME SENDS HELP THE MOMENT ALARM GOES OFF

4 years ago

Reply from Guardian Protection

Hi Ralph,

Thank you so much for sharing 5 star customer feedback - it's wonderful to hear the quick response times on alarms is providing the additional peace of mind you deserve!

Oct. 29th, 2019

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Verified Customer

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Maureen

great to talk to and resolve my issue, would highly recommend them

4 years ago

Reply from Guardian Protection

Hi Maureen,

Thank you for choosing Guardian Protection and for the recommendations, we are proud to help protect your world every day!

Oct. 29th, 2019

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Verified Customer

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Carol Bristol, TN

I like the price and they are very proficient in checking the alarm alert.

4 years ago

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Verified Customer

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Donald Canfield, OH

I like the price. The best thing about it is that I can use it on my phone.

4 years ago

Reply from Guardian Protection

Hi Donald,

Thank you for providing 5 star customer feedback! Guardian Protection is proud to help protect your home and it's great to hear you are taking advantage of the smart phone application.

Oct. 16th, 2019

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Verified Customer

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anonymous Colora, MD

Guardian Protection has always been prompt at returning my calls.

4 years ago

Reply from Guardian Protection

Hello,

Thank you for sharing a 5 star customer experience! Guardian Protection is dedicated to helping to protect your world every day.

Oct. 16th, 2019

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Verified Customer

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Elizabeth. Hines

Im very happy with the service,never had any issues,in the more then 5 years

4 years ago

Reply from Guardian Protection

Hi Elizabeth,

Thank you for being a 5+ year customer! We appreciate your feedback and continued business very much.

Oct. 1st, 2019

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Verified Customer

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Janet Pegues

great experience,l like the consistency and timeliness of alarm calls

4 years ago

Reply from Guardian Protection

Hi Janet,

Thank you for sharing a 5 star customer review! It's wonderful to hear the less than 30 second average response time on alarms is bringing you the peace of mind you deserve. Have a safe day with Guardian Protection!

Oct. 1st, 2019

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Verified Customer

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Anonymous Austin, TX

Everything works fine. I like the equipment and it's always worked.

4 years ago

Reply from Guardian Protection

Hello,

Thank you for providing 5 star customer feedback! Guardian Protection is proud to protect your world with professional security monitoring.

Sep. 24th, 2019