Name: UnitedHealthcare
Rating: 2.3

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Liv Brooklyn, NY

Absolutely terrible customer service. I have had so much trouble with this company. Do us al a favor and go with someone else! Don’t waste your time. Billing has disconnected me MULTIPLE TIMES saying they will transfer me. Unreal.

5 years ago

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Jeri Gibbs Pueblo, CO

Denying cancer patients treatments after they start on the program requiring them to change up Doctors during treatment guaranteeing them painful unexpected death. United Healthcare, killing everyone one person at a time!!!!

5 years ago

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Shirisha K

I am not happy with UHC and will be looking for a new provider. UHC does not care for its members. We are paying lot of money from out of packet. I would not recommend them to any one. I would like to give zero rating. It's very Horrible Horrible experience with UHC.

5 years ago

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Frank P Harris Marietta, GA

So far they suuuck. Took them seven weeks to process the application. Went to register on their website, and it said it couldn't find me. Call center put me on hold for 15 minutes and then disconnected me -- twice. Kept telling me to "call your HR.' I AM HR!!!

5 years ago

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Mark laker Indianapolis, IN

I have had UnitedHealthcare insurance for years and now this year they are not covering silver sneakers 100% Next year I will be looking for another plan

5 years ago

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Raghu Srinivasa North Bergen, NJ

These guys are absolutely horrible. People who are getting pregnant need to beware of the following 1. No ultrasounds covered 2. If you have a high risk pregnancy and your OBGYN orders lab and radiology tests, not covered 3. If your referring doctor is a OBGYN and not a Prenatal doctor, all the services are not covered.

5 years ago

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GS Dallas, TX

United Healthcare is one of the worst companies I have every experienced. They have denied coverage due to internal errors even though I have been paying my premiums on time, every time. They have also dropped so many brand name drugs from their lists its not worth the premium they charge!

6 years ago

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Betsi Drayman Las Vegas, NV

They are okay except they call me all the time. I asked them to stop but they always have a new reason. I take care of my healthcare.

6 years ago

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john a williams

they do everything well. It is sometimes difficult to reach someone but they have a lot of senior customers like me so i can understand.

6 years ago

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Korene Robinson Herriman, UT

I've always been helped by their customer service when I have contacted them, and they answer my questions clearly. I like the coverage offered by the specific plan I have, both the providers, and locations I can go to.

2 years ago

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Amy N Sandy, UT

UnitedHeathcare customer service has been very helpful and professional. Their website is very easy to navigate and full of useful information.

2 years ago

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Hannah Barth Tallahassee, FL

UnitedHealthcare is great. I never have to worry about being charged too much to see a medical provider. The co-pays are great.

3 years ago

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alexisblige Tallahassee, FL

What I like most about UnitedHealthcare is the fact that I never have to worry about paying an outrageous amount out of pocket.

3 years ago

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Jada Urquhart Tallahassee, FL

My family has used UnitedHealthcare for 5 years. It has great coverage for the whole family and have never had any issues.

3 years ago

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hminfo Olney, MD

I have had UnitedHealthcare insurance for years. They are prompt with their claims, and I like that you can review everyone online in your account.

3 years ago

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Summer Stevenson ,

UnitedHealthcare makes understanding billing a breeze. There were no issues with payments and customer service was always available

3 years ago

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Jordon Patton Pflugerville, TX

UHC has been great for us through covering us when we had a baby and when my wife needed a new hearing device. Very widely accepted, so easy to find providers.

3 years ago

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James Los Banos, CA

I have only had one billing issue since they have been my health care insurance and it was resolved favorably in one phone call.

3 years ago

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Beverly Huffman Canyon Lake, TX

Great care Plans great thanks for taking care of my family Information and let’s us heads up when it’s time for some test we need

3 years ago

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Terry Wingate Bettendorf, IA

I have never had a claim denied . My wife and I have had a lot of surgeries and they have been taken care of very well.

3 years ago

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Janalee Nielson Smithfield, UT

I like the providers I can go to but my husband and I both used to have insurance through United and they made it very difficult being double covered. It should have been extra smooth since it was the same company.

4 years ago

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Nicole Layer Lincolnwood, IL

Good coverage from my employer. I wish they had more providers in network. Also wish they had better coverage for mental health care (counseling, etc.).

4 years ago

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Yolanda Briganti Riverton, UT

They paid our claims in a timely manner. There isn't anything I dislike. They sent me helpful catalogs and products quickly.

4 years ago

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Kevin Liu Sandy, UT

I liked united healthcare in Utah because it seems like INtermountain Healthcare accepted them and Mountain star accepts them

4 years ago

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RiveO Jacksonville, FL

I have UHC through my employer and I have been satisfied with their handling of my claims. I am CKD patient and they have taken care of me.

4 years ago

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Cynthia Louis Tallahassee, FL

I have the student health insurance and it kinda suck. Its expensive and there's not many great benefits for the price. The only good thing about it is I can easily just go to my school's clinic but not worth the money.

4 years ago

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Jacob American Fork, UT

United Healthcare has the best providers around. They have the best customer service as well helping you find the insurance you need.

4 years ago

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Susan Harding Draper, UT

Lots of great options for medical providers. Lots of hospitals too. Thank goodness we didn't have the need to use them very often.

5 years ago

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Cathy Lloyd Pleasant Grove, UT

This is a great insurance company! They have great providers on their preferred providers list. I felt that the best thing was their mental health coverage.

5 years ago

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Breanne Stanko Logan, UT

Coverage is pretty good. There is a higher deductible then usual. The customer service is great and is always willing to help when I have had questions.

5 years ago

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Terra Stanko Hyrum, UT

Overall, the plans seem really expensive, with significantly high deductibles. Costumer service has been great every time I’ve called in to ask questions, etc.

5 years ago

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Braden Stanko Smithfield, UT

Good coverage and easy to work with. Benefits are pretty good. I’m under my mom, but the coverage she has in is children is super nice.

5 years ago

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Marissa Redwood Falls, MN

Overall I've had a good experience with United Healthcare. The customer service has been especially helpful in explaining my benefits and working through claims.

5 years ago

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Jordan Alpine, UT

I’ve had UHC this last year. I haven’t had any issues with claims being processed and appreciated the coverage I’ve had.

5 years ago

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Ericka Bergstrom Lehi, UT

United healthcare has such amazing coverage. My household has a policy under my husband and we have never had any complaints.

5 years ago

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Debbie Aston Alpine, UT

We have United Health Care, I feel it is one of the better health insurances offered in Utah. they have good doctors in their network. They have great customer service.

5 years ago

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Rachel Kenison Lehi, UT

I have United Health Care. I feel like I can go to any Dr. Office that I want and insurance covers it. As well as my Copay staying low.

5 years ago

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jessica Mesa, AZ

This company was good and has good customer service I would recommend this company. I currently switched because of my job.

5 years ago

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wanda Saint George, UT

UHC told me that our family pediatrician is In Network. Well when i got my billing statement i couldn't believe what i was seeing. when i called the agent was telling me that the Pediatrician is In Network. I asked then why am i being billed for the entire office visit. She had to transfer me to someone else because she had no idea. Come to find out someone did NOT update there system and the Pediatrician was NOT covered. Because i did everything right and they gave me false information, i still had to pay the entire bill.

6 years ago

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Reagan Durfey Pleasant Grove, UT

We were with United Health Care for a short period of time and although they were OK but we chose to go with a different company when we had the opportunity so we could go to a certain Dr.

6 years ago

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Sarah Fairfax, VA

Overall I was pleased with my experience with them. Their customer service is pretty available and their website provides the access and details that I need.

6 years ago

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Kaleb Herbert Gilbert, AZ

United healthcare seems to be as good as any insurance company out there. They are responsive and I feel like they are in to help out the paying customer.

6 years ago Edited September 14, 2021

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B. A Messina-Gates Royse City, TX

United of Omaha has processed many claims for me this past year. They have done so in a timely manner. Their monthly premiums are reasonable.

6 years ago

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Scott Olson Fort Lauderdale, FL

When I poop, the toilet is filled with blood. A colonoscopy (which was covered by United Healthcare) revealed polys which need to be removed. United Healthcare is denying coverage of the surgery to remove the polys.

1 year ago

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Ann A New Haven, CT

I’ve had great experiences with United Healthcare. They cover what they promise.

1 year ago

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Diane Bona Venice, FL

I’ve had this insurance as a supplement to Medicare. Doctors like this insurance. PPO is the best. More expensive. Drug costs are high though

1 year ago

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KenNCarrie Jackson

After many calls trying to get my card to help with food and prescriptions,I got it the very last month of the year.So I get to use it once.Just like United I used them once never again!!

1 year ago

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NewPatient North Brunswick, NJ

UnitedHealthcare Insurance pays shockingly less to PCP considering the time they spent. Though PCP doctors provide good care they will be reluctant to provide free phone service.

2 years ago

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PISSED OFF CUSTOMER Covington, VA

By far the best insurance I’ve had. Love it and it offers me so much more than most companies do.

2 years ago

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Stephen Williams Lawndale, NC

They will NOT communicate with and when it's time for you bill be due their will wait until your due before they give your billing information. Their ARE worst Insurance Company I ever had!!!!!!!!!!!

2 years ago