Name: UnitedHealthcare
Rating: 3.0

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MBA Dallas, TX

Works pretty good. Does have all my providers. It works well.

2 years ago

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Teresa Taylor FL

I used to have UHC and they were a good company

3 years ago

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Vickie Eha Mesa, AZ

United HealthCare as a medicare provider is refusing to pay nursing home care after hoslitalization. Terrible horrific!! :(

3 years ago

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El Don ID

The UHC Dr. would not listen to the attending Physicians recommendations. Forcing patient into an inadequate rehabilitation facility.

3 years ago

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Healthcarebroke Chicago, IL

Garbage healthcare. 4 grand deductible. I'd be better off unemployed and getting my healthcare from the exchange.

3 years ago Edited January 24, 2022

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Shaundra Gordon Keller, TX

These people don’t want to pay for any medication! I have had nothing but issues since my company switched to them from Aetna.

4 years ago

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Mark Anderson

Good Insurance all in all, takes care of what needs to be done

5 years ago

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Daniel Cogan

Excellent coverage and service; no problems!

5 years ago

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Kathleen Acquistapace

I like the fact I can choose any provider

5 years ago

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Steven L Kramer

They were always getting the billing wrong. They would override my doctor's decisions and butting into my business.

5 years ago

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Bee Faith

Prompt shipping of meds, good coverage and friendly service

5 years ago

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Cheryl New York, NY

Ease at making medical payment, website very helpful in getting health facts

5 years ago

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Hope Smith

Customer support was woefully inadequate, repeatedly failing to provide accurate/adequate information on benefits.

5 years ago

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Chrystal Ladson, SC

They want your money and provide you will absolutely nothing in return except for a lot of wasted time. I hate this company with a passion.

5 years ago

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Larry Lilly Chatsworth, GA

They cover what Medicare doesn't, no questions asked.

6 years ago

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Murat ozdemir Las Vegas, NV

Worst costumer service. Whenever they send me doctor list, i cant find any doctor available. Its way easy to go to walk in clinics.

6 years ago

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Nahed Agaiby Sacramento, CA

Their customer service rep laughed and said ohh the reason I can't find any pediatric specialties is because we don't believe in kids

7 years ago Edited March 28, 2022

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Susan R Mercado Mesa, AZ

Never a problem, just wish they would of stated when they raised. the premiums

7 years ago

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Debra Midvale, UT

They provide great coverage at affirdablecost

7 years ago

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Dianne Pingitore

It's been OK. There was a problem with billing, but that has been resolved.

7 years ago

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adrian irish

great customer service , they do what they promise

7 years ago

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Carol Phillips Buffalo, NY

They have always been there however find the supplemental premiums high.

7 years ago

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Cheryl Pinkerton

Excellent service and very easy to deal with.

7 years ago

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Denise

I have not been happy. They are not customer service friendly and give a hard time with reimbursements

7 years ago

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Alison Roush Monmouth Junction, NJ

This company’s customer service could use some work. Wait times are long and representatives can be rude.

3 years ago

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Emily D Herriman, UT

United health care is great. Great coverage and great customer service.

3 years ago

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Anoushka Ahuja Orlando, FL

The very best of customer service whenever I have called and had an issue

3 years ago

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Emily Cheng Rockville, MD

Very reliable and doesn’t scam people. Very integrated customer service.

4 years ago

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Eugene Opbroek Hartford, SD

Do not recommend, hard to work with, constant battle to get claims submitted and approved, rates are low to start with, then skyrocket

4 years ago

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Debbie Stringham Garden City, UT

I'm grateful for their large directory for healthcare providers. I appreciate getting a choice.

5 years ago

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Brent Bishop Layton, UT

The customer service there has been very professional. The wait time has been good

5 years ago

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Keld Sperry Lehi, UT

They have incentives to be healthy. They have been pretty seamless to use the insurance.

5 years ago

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connie chindlund Aurora, IL

UHC gives prompt friendly service,would recommendto anyone, happy with my benefit

5 years ago

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Fairleigh Moore La Mesa, CA

It has been welcomed and accepted for the services I have attempted to contract.

5 years ago

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Amanda Warrendale, PA

Very expensive and not friendly to mental health professionals. I've always had a hard time finding ones that accept United.

6 years ago

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S Suguturaga Orem, UT

The coverage was great but the cost was hard to manage on a single family income.

6 years ago

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JS Alpine, UT

I appreciate the reminders I get in the mail about my health. Customer service is amazing.

7 years ago

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Marlene Taylorsville, UT

Have this insurance with Tricare have no co-pay and works well with my Medicare.

7 years ago

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Emma Sandoval

Horrible and hard to find a doctor for myself and my child. Not Worth all the hassle.

9 months ago

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Tooran Dow Moorpark, CA

You get stuck with primary care , if you try to change that would be another sad story . All together is a disaster

1 year ago

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Sunday Stephen Obayan Dallas, TX

After getting tricked by an agent . No hospital wants to accept the insurance, now I’m stranded without insurance .

3 years ago

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Kibsaim Rebollar Austin, TX

I did think their Rx coverage was excellent.

4 years ago

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Lae Cypress, TX

No longer has best access to great providers. They are similar to Medicaid now since leaving Methodist.

5 years ago

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Donna

Can pay bills by phone; takes a while to process payments

5 years ago

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Sandra Washougal, WA

I am forced to have United healthcare through work. They deny everything. Horrible to deal with, very disappointing!

6 years ago

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Pliny

Patients come second to profits! Very narrow range of approved procedures!

7 years ago

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Stuart Hanken

Need to get more doctors to be in-network

7 years ago

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Lea Fiscella Tallahassee, FL

Mostly no issues with them paying for medical stuff. Would recommend.

3 years ago Edited March 8, 2022

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Rachel Sharp

Such great care and customer support when I've needed it

3 years ago

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Seyan Lucero Denver, CO

They did not have great online feature. It was difficult to determine drug cost or see my HSA balance.

5 years ago