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National Debt Relief

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8.9

Overall Score

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Josh Morales Cincinnati, OH

National Debt Relief has been great in helping my wife and I become financially solvent. It was very easy to enroll, and they had deals with 3 of our creditors very quickly! The last 2 creditors took over a year to resolve with, however theyve still resolved and helped us tremendously.

4 years ago

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Miguel L Cobos Fort Worth, TX

National Debt helped me get my first debt resolved. They negotiated a debt within 4 months of starting my debt relief program. Still learning and praying how all this works. But I'm very happy with this first negotiation

4 years ago

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Reply from National Debt Relief

Thank you! The team here at National Debt Relief is thrilled to hear such great feedback, and we’re proud to be your partners on the road to a brighter financial future.

Aug. 11th, 2021

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Happy Linda Wichita Falls, TX

We feel very confident with National Debt Relief. They have already resolved two credit cards in a short amount of time. Great job. Nina was very nice and helpful in explaining everything to us. Great job NDF.

4 years ago

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Reply from National Debt Relief

Thanks for taking time to mention Nina while leaving this great feedback. Our clients are the reason that we do what we do!

Aug. 4th, 2021

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Autumn Mccard American Canyon, CA

I don’t know what I would have done without National Debt Relief. I’ll be out of dent way sooner than I ever hoped for and everyone that has helped me out has been extremely kind. 10/10

4 years ago

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Reply from National Debt Relief

Glad to hear that our team was able to assist as you start on your journey to a debt-free future. We understand that the process can be difficult at times. As such, our goal here at National Debt Relief is to provide a 5-star experience for every client.

Jul. 28th, 2021

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Bob Means McKeesport, PA

I suffer from anxiety, National Debt Relief has been extremely kind and patient walking me through the steps of the debt settlement process. I just settled on my first card and am extremely pleased.

4 years ago

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Reply from National Debt Relief

Great to hear! We understand that the process can be difficult at times, but goal here at National Debt Relief is to provide a 5-star experience for every client.

Jul. 28th, 2021

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Gary marsh Inglewood, CA

I am given up to date info of where I am at and I call with courteous people who give me straight answers and I feel I am with a reputable company who will save me money in the long run. Thank you for your service

4 years ago

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Reply from National Debt Relief

Hi Gary,
Thank you for the review. We love when our clients take time to let us know how happy they are! We’re happy you experienced our best-in-class service and results, and we hope to keep on delivering.

Jul. 23rd, 2021

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Jeff Huntington Las Vegas, NV

I like the fact that they gave me options on how it's on how to solve my debt. they were very knowledgeable and hopeful it's legible and helpful and I would recommend them to anyone

4 years ago

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Carrie TenEyck Waterloo, NY

I have had the best experience this so far trying to better my credit. Customer service is wonderful answers all my questions with straight forward answers. Highly recommend them!!!

4 years ago

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Benjamin Friend Minneapolis, MN

Excellent company to deal with outstanding debt! Great employees walk you through the entire program with no commitment required! Once enrolled excellent support all the way through the resolution of debt

4 years ago

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Reply from National Debt Relief

Thank you! The team here at National Debt Relief is thrilled to hear such great feedback, and we’re proud to be your partners on the road to a brighter financial future.

Jul. 2nd, 2021

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Shari Milledge Charlotte, NC

First, sign up was very easy. Combining credit card debt into one monthly payment made it seem easier to pay it off. So far they have negotiated with two creditors. We are very pleased with the service.

4 years ago

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Daniel Comstock Park, MI

They have been very responsive to all of my questions, you never get a computer or you always get a human being to talk to. I am very pleased with the service that I am getting the help that I am receiving.

4 years ago

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Clois w Arlington, TN

T thought the amount taken out of my check each month went tiward my resolution payment. I didn't realize more money would be taken out in addition to monthly payment. Im on a fixed income and i don't have any extra money at all that can go toward resolution. I was going to have to pay 190.00$$ in addition to the 250.00 monthly payment..This is impossible. If i had that kind of money i wouldn't have had to use debt resolution ..thank you Clois Williams

4 years ago

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Reply from National Debt Relief

Hello Clois,
Thank you so much for your feedback. We are unfortunately unable to locate you in our system. If you can provide an email address or telephone number this will help us review your situation.

Jun. 2nd, 2021

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Jackie Munn Oak Harbor, WA

High degree of technical knowledge and skills. But they also remain open, approachable and trustworthy to all clients They tailor to each individual needs. Thank you for your help Jackie Munn

4 years ago

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Patricia Foley Concord, NC

The customer service representatives are always so nice. Every time I call and have questions, they answer them very professionally. With this company there is always very good communication.

4 years ago

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Daniel Reinhardt Catonsville, MD

I like the fact they are friendly and professional and that they have good English speaking support personnel. I just wished that extra deposits counted and could replace the scheduled one. Also wished you could change banking info online.

4 years ago

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Eddie P. Greenbelt, MD

So far it has been great and National Debt Relief seems to be doing everything that they said they would do if I do what they ask me to do. Which is be able to make the payment bi-weekly so they can settle me debt.

4 years ago

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Forever Grateful Braintree, MA

National Debt Relief made it possible for me to lower my accumulated debt at a pace that worked with my expenses. I highly recommend NDR for anyone looking to reduce their debt, and get their credit score back on track.

4 years ago

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Jay Smith Clermont, FL

Since the initial consultation, National Debt Relief has maintained good communication in reference to my account. I am glad I made the decision to move forward and resolve my current debt.

4 years ago

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Cindy Martin Tucson, AZ

Ive never been one to save money to pay debt. With national debt relief its been so easy and ive already paid a balance off. Im so excited to see my credit look good. Thank you so much national debt relief!

4 years ago

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Jim Colorado Springs, CO

NDR was able to signficantly reduce my debt burden and ensured that payment plans fit within my budget and ability to pay. It took a while to do this and we are still working to resolve another creditor a year into the program.

4 years ago

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Marge Brown Smith Spokane, WA

National Debt Relief has definitely come through in the fact that they are negotiating successfully with my debtors. I have had one occasion with one of their representatives who I don't think really knew what she was doing and made me make more payments than I should have had to make for a settlement.

4 years ago

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Ayres Somerset, PA

Everyone is nice and keeps everything straight to the point and make you feel like they are really there to help you and any time i have a question they are quick to help me fix and understand the problem

4 years ago

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Susan Hanford, CA

They took the stress of my bills off my shoulders. This is the best decision I have ever made. I was drowning in debt and now have one affordable payment. I have recommended them to several friends.

4 years ago

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Wanda l Vanover ,

I THINK THEY HAVE DONE AGREAT JOB I HOPE THE CAN RESOLVE THE OTHER DEBTS I HAVE ISTILL GET E MAILS FROM THE DEBTS AND BILLS THANK YOU SO MUCH ITS ARELIEF ON MY MIND THANK YOU SO MUCH

4 years ago

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Gary H Springfield, MO

My wife and I received our first settlement offer and could not have been any happier. It was better than we could have expected. We highly recommend National Debt to anyone feeling financially trapped

4 years ago

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David New York, NY

What I like about National debt is that when you speak with someone, they are very friendly and very helpful. What I dislike about National Debt is you have a long wait before you can speak with a person. What I mean by a long wait is anywhere from 15-25 minutes.

4 years ago

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Louis Cavasos San Jose, CA

I like how helpful the people are in slaving any problem we have and they are doing a great job on paying off are det I would just like to say thank you for doing a great job.

4 years ago

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Linda Scarola Jacksonville, FL

We really liked the transparency about how the program works. The educational materials and easy website! The representatives have been awesome. The ease of confirming settlements is wonderful. Great company!

4 years ago

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Anh Le Houston, TX

I just started the program a couple of months ago. I received my first settlement offer recently and I feel that things are running along at a good time frame. So far so good with my new experience and I will continue to see the progression throughout time.

4 years ago

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Helena Monteiro Tarrytown, NY

Every time I need assistance with my account or creditors or if I just need a question asked of something I’m not complete sure of , the agent is always informative and very helpful! I am very happy with them !

4 years ago

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Vincent Hunt Pittsboro, NC

The rating button seems to not work in my current browser. However, National Debt Releif gets 5 stars from me. I like how their website is set up. Very informal and intuitive.

4 years ago

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Mark Dwyer Agawam, MA

I rarely give five star ratings so if I can take the liberty to rate them 4.5 then that's what I give them. Anytime I had to call to update information and/ or speak to someone, everyone was as professional as can be. I have been very impressed with the level of service and professionalism.

4 years ago

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Teresa Mcgervey Arlington, VA

While they have been mostly able to get my debt situation under control, I wonder whether some of the information I provide is read and taken into consideration. This is not necessarily information related to my creditor but is about changes in my personal and financial situation. On a few occasions, I have had to provide the same information more than once.

5 years ago

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Reply from National Debt Relief

We’re very sorry to hear about what happened, and we would like to make sure mistakes like these don’t happen again. Please contact us directly at 888-660-7427, and we will do everything possible to make sure this situation is made right.

Aug. 7th, 2020

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Linda Willis Granite Falls, NC

I like that they have negoiated to get my credit cards settled because the interest would have been outragious and I would still be paying them but the fees I think are a little high but I appreciate all you have done and now hopefully the last card will be paid off this month .

5 years ago

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Reply from National Debt Relief

Glad to hear that our team was able to assist as you start on your journey to a debt-free future. We understand that the process can be difficult at times, so our goal here at National Debt Relief is to provide a 5-star experience for every client.

Aug. 7th, 2020

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Kathleen ferrell Merced, CA

Well worth the professional service Was able to get rid of debt andPurchase our first home in 29 months.. NDR worked with me during hardships and always had a solution and advice on staying debt free ...

5 years ago

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Iva L. Kegg Yuba City, CA

My only issue is that I have tried to find out that since my debts have been resolved and paid, how much longer will I be making deposits. I've yet to get an answer. So PLEASE, could I have an answer to this question?

5 years ago

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Reply from National Debt Relief

We’re very sorry to hear that our service did not satisfy your expectations. We set a high standard for ourselves and want every client to have a great experience. We will be reaching out shortly to better understand your concerns and hopefully resolve any issues. You can also call us directly at 888-660-7427.

Aug. 6th, 2020

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Mark Berrios Buena Vista, VA

I would like to say that NDR has been a life saver to me and my family, NDR has worked hard to make my debt get smaller and smaller every month. National Debt Relief has worked with me in my hardship when I was unemployed because of Covid-19. I thank you so much for all your hard work in helping me get my debt down. I am almost debt free. Amen.

5 years ago

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Kim Vernon Las Vegas, NV

Two simple payments that don’t make you suffer, negotiating done for you, harassing phone calls stop & as long as you stick with it, your credit starts to go up as each creditor gets settled! THANKS 🙏!

5 years ago

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Kathleen Furness Tacoma, WA

NDR has done a fantastic job of resolving my debt. I am 75% of the way to having all my enrolled accounts resolved. The enrollment process was efficient and easy to understand, and they get results!

5 years ago

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Mark Ream Lowell, MA

They call and ask you for approval for a debt settlement before they go through with it. They told me that it takes 4-6 months to settle a debt. They settled all my debts but 1 and it’s been a year and that debt still hasn’t been settled yet. They also charged me a $600 fee for one of my debts without even telling me about it or what it’s for.

5 years ago

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Reply from National Debt Relief

We’re so sorry to hear about your experience, and we want to thank you for sharing your concerns with us. We take client satisfaction very seriously, If you prefer you can also call us directly at 888-660-7427.

Jul. 29th, 2020

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marmeebean Hesperia, CA

I’m very pleased with the results I’m getting from National Debt Relief. They’ve been able to negotiate several of my debts down to very low amounts. I’m happy with that!

5 years ago

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J. Thrush Calhan, CO

For a few months I have not heard that my Merrick Bank Credit Card & Mercury Credit Card have been settled in a monthly payment. So far only 2 have been settled with low monthly payment. I really would like to know how NDR handle these 2 credit card.

5 years ago

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Tina Taylor Ebensburg, PA

Everyone I have talked to at NDR has been very professional. They never make you feel bad or less of a person because of your debt situation. Their customer service is second to none.

5 years ago

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LA70123 Dallas, TX

I needed help and NDR was there. The process has been smooth and I feel well informed. I asked questions and received the answers I needed to understand what the next steps were. This was the beat decision for my situation.

5 years ago

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Laurence Saub West Palm Beach, FL

I wish there was better communication. I know that we have a settlement with two creditors but it seems like now all of my deposit goes to fees, fees that I am not sure I understood when we started. I would like someone to call me and go over my account with me. Thanks.

5 years ago

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Kathy Siviloitti Milwaukee, WI

I am so pleased with the contact people I have dealt with and all the help I have received with National Debt Relief. It truly has been a great experience with the help and the professionalism of all the staff

5 years ago

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Reply from National Debt Relief

Great to hear! We understand that the process can be difficult at times. As such, our goal here at National Debt Relief is to provide a 5 star experience for every client.

Jul. 23rd, 2020

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PJWILEY Austin, AR

NDR takes care of everything. I don't have to deal with the phone calls and letters anymore. My bills are still being paid without me being hassled every few minutes on the phone. Very reliable company. Highly respected.

5 years ago

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Kenneth hunter City of Saint Peters, MO

Ndr told me everything I wanted to hear. In the beginning the immediate results were welcomed. However, I’m still receiving calls even though I forwarded to all my creditors ndr would be handling my debt. I was initially told once I did this ndr legal department would handle the calls and stop the harassment . I was also told Ndr would quickly resolve debt but some of the payments to the creditors like a 12 week payment with very small payments to one creditor, while no other payments to other creditors are being made is baffling.

5 years ago

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Reply from National Debt Relief

Thank you so much for your feedback. We’re very sorry to hear about your experience, and we’ll be reaching out shortly in order to make things right. You can also call us directly at 888-660-7427.

Jul. 22nd, 2020

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Bill Winters Albuquerque, NM

I hope this review helps folks considering using National Debt relief. The most important thing to understand is they are going to charge you "enormous fees" for what they do for you. Yes they will get what you owe down considerably but then they will turn around and charge you 23% in fee's. 23% not on your new balance, but the original balance! So for instance, let's say you owe a credit card company $10,000. They negotiate the balance down by half $5000. You get excited because wow my debt is cut in half! Then they start taking the fee's out of your balance. 23% of $10,000 is $2300! They make you feel as tho you scored big time. But you do not! Yes $7300 is better than the $10,000 you owed but common!!! I do not mind National Debt relief making money off it's customers. It's what they do... it's a business. But 23% of the original balance for a few minutes of negotiation on your behalf? They never explained to me what the fee's really are. 23% of the original balance is ridiculous!!! I would have been better off negotiating with my creditors myself. I have a strong feeling they give the creditors kick backs in order make it seem like your balances are being reduced greatly. I have no way to prove it but it just makes sense to me personally. There some benefits for the ridiculous amount of money you are going to pay them. #1 phone calls from creditor's will be reduced. If you fall on really hard times they will defer a few payments. They deferred 3 payments for me personally. That is a month and 1/2. Your overall debt will be reduced but do not fall for the amount. They will drain your account ruthlessly! Over time you will built up some money in your account. As soon as they resolved a debt for you. You will see that money go out in huge chucks until it's all gone in fee's. They pay themselves first!!! Remember that. They will resolve one of your smaller debts first. It's a ploy to make you feel comfortable. When a big one hits you might find yourself crying in the corner when you realize what you signed up for. If you do not care where your money goes. You are sick of the phone calls. Want to reduce some of your debt, then go for it. If not... then not. Hope this helps someone.

5 years ago

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Reply from National Debt Relief

Thank you for bringing this to our attention. A member of our team will be reaching out shortly to better understand your specific concerns. You can also call us directly at 888-660-7427.

Jul. 20th, 2020

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Donald Harrington Malone, NY

We were very happy at first,you were doing very well with our account but lately we are a little disappointed with what is happening . We keep getting letters from chase and we forward them to you yet we still keep getting them. Also I increased my payment and also sent in an extra $2000 and you used it to pay some of your own fees instead of using it to help pay off some of our debt. You haven't paid off penny's. I thought your fees were paid at the end. We are hoping that you work on helping us on our debt and stop getting nasty letters from chase bank. Thank-you

5 years ago

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Reply from National Debt Relief

Thank you for bringing this to our attention. We try to maintain the highest standards of service and can appreciate your frustration when that does not happen. We will be reaching out shortly, but you can also call us directly at 888-660-7427.

Jul. 20th, 2020