Name: National Debt Relief
Rating: 4.8

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Linda Scarola Jacksonville, FL

We really liked the transparency about how the program works. The educational materials and easy website! The representatives have been awesome. The ease of confirming settlements is wonderful. Great company!

3 years ago

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Anh Le Houston, TX

I just started the program a couple of months ago. I received my first settlement offer recently and I feel that things are running along at a good time frame. So far so good with my new experience and I will continue to see the progression throughout time.

3 years ago

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Helena Monteiro Tarrytown, NY

Every time I need assistance with my account or creditors or if I just need a question asked of something I’m not complete sure of , the agent is always informative and very helpful! I am very happy with them !

3 years ago

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Vincent Hunt Pittsboro, NC

The rating button seems to not work in my current browser. However, National Debt Releif gets 5 stars from me. I like how their website is set up. Very informal and intuitive.

3 years ago

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Mark Dwyer Agawam, MA

I rarely give five star ratings so if I can take the liberty to rate them 4.5 then that's what I give them. Anytime I had to call to update information and/ or speak to someone, everyone was as professional as can be. I have been very impressed with the level of service and professionalism.

3 years ago

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Teresa Mcgervey Arlington, VA

While they have been mostly able to get my debt situation under control, I wonder whether some of the information I provide is read and taken into consideration. This is not necessarily information related to my creditor but is about changes in my personal and financial situation. On a few occasions, I have had to provide the same information more than once.

4 years ago

Reply from National Debt Relief

We’re very sorry to hear about what happened, and we would like to make sure mistakes like these don’t happen again. Please contact us directly at 888-660-7427, and we will do everything possible to make sure this situation is made right.

Aug. 7th, 2020

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Linda Willis Granite Falls, NC

I like that they have negoiated to get my credit cards settled because the interest would have been outragious and I would still be paying them but the fees I think are a little high but I appreciate all you have done and now hopefully the last card will be paid off this month .

4 years ago

Reply from National Debt Relief

Glad to hear that our team was able to assist as you start on your journey to a debt-free future. We understand that the process can be difficult at times, so our goal here at National Debt Relief is to provide a 5-star experience for every client.

Aug. 7th, 2020

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Kathleen ferrell Merced, CA

Well worth the professional service Was able to get rid of debt andPurchase our first home in 29 months.. NDR worked with me during hardships and always had a solution and advice on staying debt free ...

4 years ago

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Iva L. Kegg Yuba City, CA

My only issue is that I have tried to find out that since my debts have been resolved and paid, how much longer will I be making deposits. I've yet to get an answer. So PLEASE, could I have an answer to this question?

4 years ago

Reply from National Debt Relief

We’re very sorry to hear that our service did not satisfy your expectations. We set a high standard for ourselves and want every client to have a great experience. We will be reaching out shortly to better understand your concerns and hopefully resolve any issues. You can also call us directly at 888-660-7427.

Aug. 6th, 2020

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Mark Berrios Buena Vista, VA

I would like to say that NDR has been a life saver to me and my family, NDR has worked hard to make my debt get smaller and smaller every month. National Debt Relief has worked with me in my hardship when I was unemployed because of Covid-19. I thank you so much for all your hard work in helping me get my debt down. I am almost debt free. Amen.

4 years ago

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Kim Vernon Las Vegas, NV

Two simple payments that don’t make you suffer, negotiating done for you, harassing phone calls stop & as long as you stick with it, your credit starts to go up as each creditor gets settled! THANKS 🙏!

4 years ago

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Kathleen Furness Tacoma, WA

NDR has done a fantastic job of resolving my debt. I am 75% of the way to having all my enrolled accounts resolved. The enrollment process was efficient and easy to understand, and they get results!

4 years ago

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Mark Ream Lowell, MA

They call and ask you for approval for a debt settlement before they go through with it. They told me that it takes 4-6 months to settle a debt. They settled all my debts but 1 and it’s been a year and that debt still hasn’t been settled yet. They also charged me a $600 fee for one of my debts without even telling me about it or what it’s for.

4 years ago

Reply from National Debt Relief

We’re so sorry to hear about your experience, and we want to thank you for sharing your concerns with us. We take client satisfaction very seriously, If you prefer you can also call us directly at 888-660-7427.

Jul. 29th, 2020

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marmeebean Hesperia, CA

I’m very pleased with the results I’m getting from National Debt Relief. They’ve been able to negotiate several of my debts down to very low amounts. I’m happy with that!

4 years ago

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J. Thrush Calhan, CO

For a few months I have not heard that my Merrick Bank Credit Card & Mercury Credit Card have been settled in a monthly payment. So far only 2 have been settled with low monthly payment. I really would like to know how NDR handle these 2 credit card.

4 years ago

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Tina Taylor Ebensburg, PA

Everyone I have talked to at NDR has been very professional. They never make you feel bad or less of a person because of your debt situation. Their customer service is second to none.

4 years ago

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LA70123 Dallas, TX

I needed help and NDR was there. The process has been smooth and I feel well informed. I asked questions and received the answers I needed to understand what the next steps were. This was the beat decision for my situation.

4 years ago

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Laurence Saub West Palm Beach, FL

I wish there was better communication. I know that we have a settlement with two creditors but it seems like now all of my deposit goes to fees, fees that I am not sure I understood when we started. I would like someone to call me and go over my account with me. Thanks.

4 years ago

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Kathy Siviloitti Milwaukee, WI

I am so pleased with the contact people I have dealt with and all the help I have received with National Debt Relief. It truly has been a great experience with the help and the professionalism of all the staff

4 years ago

Reply from National Debt Relief

Great to hear! We understand that the process can be difficult at times. As such, our goal here at National Debt Relief is to provide a 5 star experience for every client.

Jul. 23rd, 2020

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PJWILEY Austin, AR

NDR takes care of everything. I don't have to deal with the phone calls and letters anymore. My bills are still being paid without me being hassled every few minutes on the phone. Very reliable company. Highly respected.

4 years ago

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Kenneth hunter City of Saint Peters, MO

Ndr told me everything I wanted to hear. In the beginning the immediate results were welcomed. However, I’m still receiving calls even though I forwarded to all my creditors ndr would be handling my debt. I was initially told once I did this ndr legal department would handle the calls and stop the harassment . I was also told Ndr would quickly resolve debt but some of the payments to the creditors like a 12 week payment with very small payments to one creditor, while no other payments to other creditors are being made is baffling.

4 years ago

Reply from National Debt Relief

Thank you so much for your feedback. We’re very sorry to hear about your experience, and we’ll be reaching out shortly in order to make things right. You can also call us directly at 888-660-7427.

Jul. 22nd, 2020

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Bill Winters Albuquerque, NM

I hope this review helps folks considering using National Debt relief. The most important thing to understand is they are going to charge you "enormous fees" for what they do for you. Yes they will get what you owe down considerably but then they will turn around and charge you 23% in fee's. 23% not on your new balance, but the original balance! So for instance, let's say you owe a credit card company $10,000. They negotiate the balance down by half $5000. You get excited because wow my debt is cut in half! Then they start taking the fee's out of your balance. 23% of $10,000 is $2300! They make you feel as tho you scored big time. But you do not! Yes $7300 is better than the $10,000 you owed but common!!! I do not mind National Debt relief making money off it's customers. It's what they do... it's a business. But 23% of the original balance for a few minutes of negotiation on your behalf? They never explained to me what the fee's really are. 23% of the original balance is ridiculous!!! I would have been better off negotiating with my creditors myself. I have a strong feeling they give the creditors kick backs in order make it seem like your balances are being reduced greatly. I have no way to prove it but it just makes sense to me personally. There some benefits for the ridiculous amount of money you are going to pay them. #1 phone calls from creditor's will be reduced. If you fall on really hard times they will defer a few payments. They deferred 3 payments for me personally. That is a month and 1/2. Your overall debt will be reduced but do not fall for the amount. They will drain your account ruthlessly! Over time you will built up some money in your account. As soon as they resolved a debt for you. You will see that money go out in huge chucks until it's all gone in fee's. They pay themselves first!!! Remember that. They will resolve one of your smaller debts first. It's a ploy to make you feel comfortable. When a big one hits you might find yourself crying in the corner when you realize what you signed up for. If you do not care where your money goes. You are sick of the phone calls. Want to reduce some of your debt, then go for it. If not... then not. Hope this helps someone.

4 years ago

Reply from National Debt Relief

Thank you for bringing this to our attention. A member of our team will be reaching out shortly to better understand your specific concerns. You can also call us directly at 888-660-7427.

Jul. 20th, 2020

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Donald Harrington Malone, NY

We were very happy at first,you were doing very well with our account but lately we are a little disappointed with what is happening . We keep getting letters from chase and we forward them to you yet we still keep getting them. Also I increased my payment and also sent in an extra $2000 and you used it to pay some of your own fees instead of using it to help pay off some of our debt. You haven't paid off penny's. I thought your fees were paid at the end. We are hoping that you work on helping us on our debt and stop getting nasty letters from chase bank. Thank-you

4 years ago

Reply from National Debt Relief

Thank you for bringing this to our attention. We try to maintain the highest standards of service and can appreciate your frustration when that does not happen. We will be reaching out shortly, but you can also call us directly at 888-660-7427.

Jul. 20th, 2020

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Dawna Banks Greenville, NC

The three accounts that will be taken care of in early August is great. However, I thought it would go faster. I am hoping that we will another three or four taken care of soon. I really want to not have the ringing on my cell and home phone. I really appreciate all that you have accomplished for me. Thank you, Dawna BAnks

4 years ago

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Bryon Slack Chicago, IL

National debt relief has been on top of things right from the get go so far I have been satisfied with my results thank you for all your hard work you have changed my doubts in being in debt forever and for that I thank the N Debt for being there for people

4 years ago

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Ronald Sylvestre, Jr. New York, NY

I like that eventually I will be debt free and that they negotiate on my behalf. Not too thrilled that about the amount of time it is taking to settle my last account. Also they indicated in the beginning that we could negotiate what would be on my credit score but now they act like it’s a foreign concept very far removed from this process and their capabilities.

4 years ago

Reply from National Debt Relief

Thank you for the feedback – we’re glad to hear that overall you had a positive experience with us. A member of our team will be reaching out shortly to better understand your specific concerns. You can also call us directly at 888-660-7427

Jul. 20th, 2020

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Melanie Vancouver, WA

Every time I have called the customer service line, they have been able to speak knowledgeably about the program, my options, and answers to my questions. NDR has helped me every step of the way, and I am so grateful!

4 years ago

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David A Purvis Wolf Point, MT

I have no dislikes about National Debt Relief, They have been so helpful so far and everytime I call and talk to a team member they are so friendly and explain everything so I can understand. It is a awesome company

4 years ago

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Armando Campos Maricopa, AZ

NDR has been a blessing. My high debts are just around the corner from being paid off, something that could've taken me 20 years or more to pay off. Staff has been courteous, helpful, caring, and completely professional.

4 years ago

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Rylie Dodd Spokane, WA

I loved being able to just set a monthly payment and have them handle negotiations. I am frustrated because we only have one 500 dollar debt left and they have not been able to settle it. I would like to complete the program and begin rebuilding credit

4 years ago

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Robert Merkett Lockhart, TX

You all have done a great job in handle my payment for over half my debt. For that I am very thankful to be a part of the program. My concern now is that I haven’t heard from anyone (outside of computer survey) since the company turned into the “new” version. I’m hoping that’s not a sign of things to come.

4 years ago

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Nikki Dillon St. Petersburg, FL

I am very happy with the service i am receiving with NDF. From the 1st emails and calls. Everyone has been very helpful and have answered every question. I feel like this was the best choice for my future.

4 years ago

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Nancy Roberts Arvada, CO

So far, everything is going ok. I am concerned that there has not been anymore settlements in a while. There are three settlements that I can see so far, however, there are more (at least three companies) that still need to respond and settle.

4 years ago

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Jennifer Frederick , OK

I’m very glad I called National Debt Relief! They’ve been amazing, any questions I have, all I have to do is call and ask.. I recommend to anyone who asks about help with debt.

4 years ago

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Nick ,

I had a pleasant interaction with them the entire time. I entered the program in January 2018 with debt of $20,951.00. National Debt Relief settled my debt by June 2020 for only $12,198.24. This program saved me $8,752.76.

4 years ago

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jen Missouri City, TX

Representatives are very sincere, helpful and knowledgeable.. I've been with them for at least 3 years and I'm quite satisfied with the way my debts are being reduced, as well as, good record keeping..

4 years ago

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Kendra J Castro Valley, CA

At first I was skeptical but seeing such quick progress in lowering my debt, I truly can't complain. Every single person I've talked to on the phone when having any questions about anything, have been so incredibly pleasant.

4 years ago

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Gerry Barascout Lake Mary, FL

So far I am very satisfied as the program is working as described at the beginning, in less than 2 years most of the debts have been paid for or are already in process to be paid.

4 years ago

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Rickey Venable Middleburg, FL

So far painless and a load of my mind.The staff are very polite and takes the time to make sure that l am comfortable and makes that I understand the process and know what's going on.PS,Keep Up the GOOD WORK.

4 years ago

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Orna Greene ,

I do have mixed feeling about your performance. During April or May of 2018, I registered in your program. I was told it would take 18 - 24 months. My final payment was set for April 2020. One of the creditors did not readily accept the offer, but that amount remained in the calculation for April 2020, I checked my status, only to be told that my debt payment is due to end in January 2020. How could that be? Tell me it's a mistake.

4 years ago

Reply from National Debt Relief

Thank you for bringing this to our attention. We try to maintain the highest standards of service and can appreciate your frustration when that does not happen. We will be reaching out shortly, but you can also call us directly at 888-660-7427.

Jun. 30th, 2020

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Christina Black Citrus Heights, CA

So far, they have been good. When there a financial issue when I can't pay them they are very understanding to postpone payment. Not only that they getting my debts resolved too.

4 years ago

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RHP Sparrows Point, MD

Excellent customer service. Always helpful when I contact them and I never sit on hold or get transferred 20 times. They resolve my issues or answer questions quickly and efficiently

4 years ago

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Jamie Callahan Boise, ID

They have been kind, professional, and informative from start to finish. I don’t get bombarded with emails or calls... they address questions immediately and overall they have been great to work with.

4 years ago

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John Fontaine Hamtramck, MI

I have 4 account inrolled in the program, three of them are settled, I had a offer for the 4th account, but National Debt Relief on two occasions denied the offer I had from the last account, says if I accepted the offer that I would do so on my own!!! Is this a way to keep me in the program longer just to get more money from me!!! This is how I felt, and I should be the ultimate authority to make decisions with my accounts!!!

4 years ago

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Midge Regester Hamilton, MT

Like being wrapped in a warm comforter !! There was never any doubt This Staff could not handle any of Our problems, and with sincere manner , regardless of who I reached. Their consistent

4 years ago

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Eduardo Ayala Philadelphia, PA

Terrible experience ,I sing up and make the deccision to enroll in this program they told me that I will be free of debt and pay off my loan in a 3 years period free of debt,after dealing with lawsuits and creditors calling you pluss having a payments of $ 500 dollars a month. they reffer me to a consolidation plus company and I* had ad 3 more years of paying the same amount..believe me guy's if I now this was going to be like this I would choose stay with my debt and continued to pay as normal. I don't recommend this service or this company to anyone.totally they never remove from my credit the small things they did. Stay away ...Stay away..

4 years ago

Reply from National Debt Relief

I'm sorry to hear about your experience and want to thank you for sharing your concerns with us. Based on the limited information provided, we are unfortunately unable to locate you in our system. If you can provide an email address or telephone number, we can pull up your account. Please contact us directly at 888-660-7427.

Jun. 3rd, 2020

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J Rios Euless, TX

So far so good. Started in September 2019 and I have 3 settlements completed already. Got a ways to go but the process has been pretty smooth. I still get calls and letters from creditors but NDR had advised that may happen so I knew up front. I just do what they advise and go on.

4 years ago Edited September 14, 2021

Reply from National Debt Relief

Thank you! The team here at National Debt Relief is thrilled to hear such good feedback, and we are proud to be your partners on the road to a stronger financial future.

Apr. 8th, 2020

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Jayson East Berne, NY

THEY DO WHAT THEY SAY,ITS ALWAYS ROCKY IN THE BEGINNING GETTING STARTED BUT ONCE THINGS LEVEL OUT THEY TAKE CARE OF EVERYTHING AND ARE ALWAYS FRIENDLY AND EASY TO GET A HOLD OF IF YOU NEED HELP

5 years ago

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Donald Thomas Athens, TX

Great people to work with and help move me toward overcoming debt and saving me money in the process. Love the personal touch as real people contact me as we are moving through this process.

5 years ago

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Pam Arlington, TX

This has been a life saver for me. After the first few months they settled 3 of my accounts & now working with the others. Always easy to talk with & they are friendly & professional. Highly recommend.

5 years ago