Name: National Debt Relief
Rating: 4.8

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S. Morgan New York, NY

I feel there is communication delay..if I email , it takes too long to get a response and when I call, I feel the reps have to be filled in, instead of knowing my history. I'm not really confident when I hang up sometimes. The sign up process was a lot of work, I think you guys need to streamline that process and make it more convenient for a new registrant. Get more into settling student loan debt. You want $4-5k to begin negotiations but that can take months. Student loan providers are super aggressive and threatening, time is of the essence, especially when they want to sue. You guys need to get into helping us with that at the bare minimum. It is a HUGE burden on millenials. Your email and website are a little confusing. We need layman's terms. Especially when you guys are settling a debt. I really am confused on the communications that I get. Especially if there is a itemized list, it is not clear at all. Very shorthand and confusing. Make it easier to change the payment date, it happens sometimes..I've only done it 2x but when I call, its almost like you feel like you are in trouble.

7 years ago

Reply from National Debt Relief

Hello S. Morgan,
I'm sorry to hear about your experience and also want to thank you for sharing your concerns with us.
Unfortunately, we can't find you in our system. Please contact us at 888-660-7427 to discuss in more detail. Thank you

Mar. 20th, 2019

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Jazzy Tallahassee, FL

At first I was wary and when my credit report started getting "updated" a lot I was kind of scared but I stayed with it. I started in May and by December I had two resolved creditors. It really is a relief. I'm in repayment now and it is a little rough but, well worth it for the piece of mind and not have to talk directly to the creditors.

7 years ago

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LILLIAN M WONDRACK Shinglehouse, PA

Communication with NDF is always excellent...call goes through quickly, representatives are knowledgeable and concerned, goals are met. At a time in my life that I am the most emotionally and financially challenged, NDF has given me hope for a debt free future...real hope and real results make them very special.

7 years ago

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Chris vastardis Salt Lake City, UT

Great customer service and awesome program to pay off my debt. Everyone I talked to was feet helpful and legit. Nothing but love for this program which I’d recommend to anyone in debt for a great solution to get out of it at a significant discount to trying an never paying off large credit debts

7 years ago

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R N Wivagg Quinlan, TX

After 7 months of enrollment, National Debt Relief has settled 1/3 of my debt for less than half of the owed amount. Thank you for your personal care, your discerning lawyers, and legal advisors. You enable me to be on the debt-free path!

7 years ago

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Mike Sweetwater, TN

I have been working with NDR for a year now and all I can say is the experience has been great. So far 50% of my debt has been resolved. Customer service is outstanding. These are professionals that want to help you get back on your feet. Thank You NDR!!!

7 years ago

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BPerr Everett, WA

Very people oriented staff. They got better results than I expected in a shorter period of time. Should of done this a long time ago but the credit card companies had me thinking it wasn't possible. If your on the fence, don't be. Thank You

7 years ago

Reply from National Debt Relief

The important thing is that you took the first step. By the time you complete the program, we hope that with our help, you would have reached your goal of becoming debt-free. Our agents are available as a resource to you; please don't hesitate to reach out if you have any questions.

Feb. 28th, 2019

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Rick Altamonte Springs, FL

In less than six months I have already received and accepted settlement offers from three creditors. Although at first it can seem daunting and it can be stressful, the entire process couldn't be easier. If you stick to your plan you will get results.

7 years ago

Reply from National Debt Relief

Rick, congratulations on your success so far! You hit the nail on the head: consistency is the key to succeeding in this program. We feel confident that you'll reach your goals here. Thanks for taking the time to share your experience with us.

Feb. 28th, 2019

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Linda Cooper Alabaster, AL

The plan NDR set up to pay my debts has been exactly as they stated. It’s has made a very difficult situation become resolvable. I am an evacuee of Hurricane Michael. Lost my home and 90% of my possessions. The debts and creditors were something I did not have to worry about. Sincerely thankful for choosing NDR.

7 years ago

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D.Womack Houston, TX

I am very satisfied with the service that your company provided I rate this company with 5 Stars my experience with National Debt Relief has been the Best !!! I would recommend anybody that want to be debt free to contact this company they are the best one to help you to start over with a clean slate. Great Job National Debt Relief!!!

7 years ago

Reply from National Debt Relief

We're glad to hear that you're happy with the program so far! Thank you for taking the time to tell us about your experience today and for the excellent rating. We look forward to hearing more from you as you continue in the program.

Nov. 28th, 2018

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Jen Milton, FL

National Debt Relief was able to take a mountain of debt and reduce it. They took over the hard work of negotiating terms & payments with our creditors. It’s taken a weight off of our shoulders & we’ve been able to reduce/elimate debt in a very short period of time!

7 years ago

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Michelle Independence, MO

So far I have had nothing but a good experience with this company. They are clearing up my debts fast. I have had pleasant conversations with the staff and they are always able to answer the quesrions I have. If I have a problem it gets cleared up quickly.

7 years ago

Reply from National Debt Relief

Michelle, thanks for taking the time to leave feedback. It's good to hear that your experience has been good so far! Please continue to let us know if there's anything we can do to help the process along.

Nov. 23rd, 2018

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Gary Las Vegas, NV

They have been taking care of our debts and getting them paid, but the web site where you see the activity we have had a hard time getting logged on to, everytime i go put to login they want me to change my password or it doesnt work and ypu have to contact them to get help. They do not respond most of the time i havent logged into their site in months due to this issue. I stopped trying after no response for the them twice

7 years ago

Reply from National Debt Relief

Gary, we're sorry to hear that your experience with the portal has not been up to our usual high standard. We are constantly working to improve the portal and are currently working on upgrades that will make the experience more seamless. If you would like our assistance with resetting the password, feel free to call Client Success, and an agent will be more than happy to assist. Thank you for your continuing to be a loyal client.

Nov. 20th, 2018

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Ron Houston, TX

Just understand that this company delivers on their promises. They’ve been incredibly helpful and very informative about each step of what can be a very difficult and arduous experience. I would recommend their company to anyone looking for that type of service.

7 years ago

Reply from National Debt Relief

Ron, thank you for the excellent review! We're happy to hear that we've been able to help you through a challenging time in your life. Thank you for the recommendation and we hope to hear from you again!

Nov. 20th, 2018

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natalie turney Seattle, WA

I have been with NDR for 13months now and they have taken my 64K of consumer debt down to 47K !!! I have 21more months of repayments to be down to ZERO!!! I am SO grateful for their kind, compassionate, and excellent assistance. I was overwhelmed and depressed with my post-divorce situation... I thank God for the help I have received at NDR.

8 years ago

Reply from National Debt Relief

This is amazing, Natalie! Thanks for the update! We look forward to working with you to take you the rest of the way. Good luck!

Nov. 20th, 2018

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Charmaine Long Beach, Mississippi

They are working hard to resolve my debt. One card resolved already. Thank you

2 months ago

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Robert Oller Sherman, TX

very helpful answered all my questions and gave ideas to stay on track

2 months ago

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Debbie Jackson Jacksonville, FL

I am a new customer with NDR and so far it seems to be working well.

2 months ago

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Toribio Hernández Washington, District of Columbia

Excelente servicio y buena atención para resolver todos mis problemas

2 months ago

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Danny P Mendel Indianapolis, Indiana

The kindness and willing to help us get our finances straightened out.

2 months ago

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Charlene Collins Norfolk, Virginia

Very helpful and very knowledgeable. Great company to consolidate with.

2 months ago

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Lourdes Vodicka New York, New York

National Debt Relief is very efficient and customer service orientated.

2 months ago

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Kathy Berger Atlanta, Georgia

Feel good knowing that I got a settlement knowing im in the right direction

2 months ago

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Stacy Boop Scranton, Pennsylvania

I liked how fast the settled an agreement with one of my creditors.

2 months ago

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Milique Speed Ona, Florida

I like how helpful you guys are even though it can be overwhelming

2 months ago

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Ernesto Soria Budd, Illinois

This is really helpful when you feel like you don't see the end of you deb I stat to feeling free

2 months ago

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Michael W Finley Queensbury, NY

Very professional staff, informative and knowledgeable, great customer service.

3 months ago

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Gerardo Velazquez San Juan, Puerto Rico

Gracias hasta ahora llevó prácticamente 7 meses y el servicio y trato super excelente agradecido

3 months ago

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Alta berg Schertz, Texas

They have really helped me a lot . I just wish they would help with payday loans. There killing me.

3 months ago

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Carlie Coloton Rochester, New York

I loved how easy and simple the process is, even with the going over and agreeing to settlements.

3 months ago

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Alan Haavig Alexandria, Minnesota

Just learning about you and how it works also if I want to off and on put more than 132..62 to you how to do it

3 months ago

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Stephen Findlay Whites Creek, Tennessee

The friendly and professional staff. Already have my first settlement in the first month .

3 months ago

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Chrissy Carr Erlanger, Kentucky

They have been wonderful through this whole process of getting my life back on track!

3 months ago

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jim ritman Riverview, FL

I like the follow-ups from NDR to insure I don't have any questions or concerns.

3 months ago

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Edwina Williams Atlanta, Georgia

I like how NDR is resolving my debts. They always let me know what is going on immediately.

3 months ago

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brandon bruno Houston, Texas

Job well done! Just signed up a week ago and got settlement offers. Thanks guys!!!

3 months ago

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Ashlyn Elwood Roswell, GA

National Debt Relief is the best. Their customer service was patient and kind and helped explain to me everything that they would do to help get me out of debt. They clarified anything I was confused on and really helped me feel confident that my finances were in the right hands. I'm now back on track and even have a good amount of savings built up!

4 years ago

Reply from National Debt Relief

Thank you! The team here at National Debt Relief is thrilled to hear such great feedback, and we’re proud to be your partners on the road to a brighter financial future.

May. 31st, 2022

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Lena munn Elmira, NY

They work to help you get all your debt paid off . They strike up deals with the companies to get what you have to okay lower which is awesome. Then you give them a payment on a schedule and they divvy it out where it needs to go when. It's kind of like a savings then they pay out the companies. If you close your account without finishing they'll give you any money that you have sitting back. The customer service is really great and helpful. They are totally understanding if you accidentally miss a payment or something they help you get back on track.

4 years ago

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Abi Frisco, TX

My debt was getting the best of me and I didn't have clue on how to fix it. One day, a friend of mines recommend National Debt Relief. They we’re able to not only help me understand my debt to income ratio, but also understand the importance of maintaining a balanced lifestyle, to prevent debt. Thank you National Debt Relief for all your resources and informative information. I will definitely use your service again, if needed, in the future!

4 years ago

Reply from National Debt Relief

Hi Abi, thank you for the review. We love when our clients take time to let us know how happy they are! We’re happy you experienced our best-in-class service and results, and we hope to keep on delivering.

Nov. 15th, 2021

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Lori Mills Noblesville, Indiana

Every time that I have to call everyone is so friendly and so polite they are always go with you to get what you need.

4 months ago

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Brenda Hawke North Las Vegas, Nevada

The program thus far appears to be transparent for my Husband and I to be able to understand. Thank you.

4 months ago

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Erick Fenderson Killeen, Texas

They are much better than the other companies I have tried before and they got to work on solving my debt issues

4 months ago

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Pat Whitzel Colorado City, TX

They care about me as a client not about the debts I owe and they are excited for me when a settlement is made.

4 months ago

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Kimberlie Knight-Isol Whites Creek, Tennessee

Completely helpful and supportive. Knowledgeable good at explaining the program. Thank you for your help and support.

5 months ago

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MICHAEL GIDREY Newport News, VA

Customer Service is Excellent. Every interaction is explained very well and they are very courageous

5 months ago

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Susan Leath Philadelphia, Pennsylvania

I have been very happy with the rapid responses to my questions. The first resolution went smoothly.

5 months ago

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Shannon Cedar Rapids, Iowa

This company has helped me tremendously with me debt. I am finally getting somewhere on paying it off

5 months ago

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Icebrg Thomas Prattville, AL

National debt relief and the customers came to an agreement in a timely manner and it was very reasonable

5 months ago

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Martha Mitchell Hogansburg, NY

I was taken aback by the amount requested to settle this account. The agent worked out a better solution for me which was to my liking. Thank you.

5 months ago

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Queen bmia Little Rock, Arkansas

Not happy with this service as the don't respond to inquiries?

1 week ago