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National Debt Relief

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8.1

Overall Score

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Kurt Maclay Folsom, CA

We contracted with NDR in October of 2018 and within one year had nearly 1/2 of our Debt settled. The process has been efficient and professional. They were gracious in allowing us to extend out payments out to cover settling with our largest debtor.

5 years ago

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Debbi Pittsburgh, PA

So far, so good. They have been aggressive in negotiating a settlement with each of my creditors. And the negotiated amount is far less than what I actually owe. So glad I made the decision to pursue this avenue to get out of debt.

5 years ago

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Dave Erie, PA

NDR has provided a path forward to retire debts that were beyond our ability to retire without bankruptcy. We are 21 months into a 51 month plan and have been able to stay on track with the plan. It would be nice to have some resolution with my two remaining creditors sometime soon. The four creditors that have responded have reduced the debt to a point where we are paying 42 cents on a dollar from the owed amount. NDR does respond promptly to email questions.

5 years ago Edited September 14, 2021

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Suzette Brooklyn, NY

National Debt relief has been a life saver for me in restoring my financial stability. I enrolled four credit cards with them and all four were settled with substantial decrease in what I actually owed. I will most definitely recommend National Debt Relief to anyone seeking financial freedom from debt.

5 years ago

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Reina Renton, WA

So far, national debt relief has made clearing up my debt easy and simple. The staff is amazing and helped me get everything set. They are also great in keeping me informed about all my settles debt via email or call. I have nothing to complain.

5 years ago

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Reply from National Debt Relief

We're glad to hear this, Reina. Please keep in touch and keep us informed of your progress.

Oct. 1st, 2019

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Aida Largo, FL

I was a little Scare in the beginning but as time passes I was proud of my decision and very glad of what they accomplish for meYou cannot be wrong if you decide to follow their steps your mind is Addie’s it works please join us You will not regret it

5 years ago

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Isabella Tucson, AZ

NDR has helped me so much. I’ve been with them for over a year now and I already have one of my debts resolved & I’m in the process of having another one resolved. I’m very happy with them. They make everything easy to understand and they work with your budget!

5 years ago

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Gloria Bizzell

It has been wonderful working with National Debt Relief. Everyone that I have talked to has so kind and very courteous. They have work with me in a very timely manner. I just want to say thank you so much and I would recommend you any one.

5 years ago

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Reply from National Debt Relief

Gloria, it has been nothing but a pleasure working with you and helping you resolve your debts. We look forward to our continued relationship.

Oct. 1st, 2019

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Nancy A Neenah, WI

The representatives are very friendly and seem genuinely interested in helping me. They didn't make me feel embarrassed about my debt problem. They also call as soon as settlement negotiations take place to keep me updated on my progress to resolution.

5 years ago

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Shelly Campbell Brooklyn, NY

I’m very happy I enter into this program with NDR. My credit is slowly improving. Everyone I’ve spoken to at NDR have spoken to me well, very professional and always willing to help. I’m so happy couple of my credit accounts are paid off and closed. I was told what you all can do for me and you guys delivered. Thank you.

5 years ago

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Reply from National Debt Relief

Congratulations on our progress so far, Shelly. It seems as though things and beginning to fall into place for you and we couldn't be happier.

Jun. 26th, 2019

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Almer rafael Honolulu, HI

Good morning to all of you guys, first of all I would like to greet you all a pleasant day, I’m very excited about some of my problems are being settled and I’m happy about that, it’s an awesome job you’ve done, thank you and I really appreciate so much

5 years ago

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Jenn Cypress, TX

National Debt Relief has been great with consolidating all of my debt. The setup process is easy and efficient. Their communication to their customer once they have come to an agreement with the collector is wonderful and painless. I am glad I have them to help me settle my debt and improve my credit moving forward.

5 years ago

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Britt San Jose, CA

They are both good and bad. I was happy I was signed up, since AMEX is very aggressive and they took me to course almost immediately. NDR was able to get me a lawyer to file the paperwork and they still got me a settlement offer. However, with their fee structure, I didn't really save any money. I think I ended up paying like $400 less that what my balance was. Also, they took their fee out of my savings before making a single payment to my creditors, so my balance available to negotiate decreased by almost $2k and I was required to give them more money to keep up with my payments. That was not cool since I was already paying them nearly $500 a month. I think NDR was worth it just for the peace of mind and them handling all the legal paperwork. But I ended up unenrolling my other debts from the program. The fees are too high and they take them out in a way that impacts your ability to negotiate quickly. I would only recommend NDR if you have lots of creditors, it's your last resort, or you are working with creditors likely to litigate (like Amex)

5 years ago

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Theresa A Jordan Waverly, TN

I am very impressed with National Debt. They have treated me with respect and have always worked with me and made sure they have kept me up to date on every thing they were doing . I am so happy that I chose them to work with.

5 years ago

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Gezim Philadelphia, PA

if you really have some credit card debt and are struggling to pay the high interests then NDR is the place to call. National Debt Relief have the best customer service in the whole world. they will help you like being a family member of yours.

5 years ago

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Kay Pinson, AL

I couldn’t be more happy with National Debt Relief. They have saved me THOUSANDS of dollars by consolidating my debt and negotiating with my creditors. Just when I thought bankruptcy was the only solution, NDR delivered as promised! I would recommend to anyone wanting to GET DEBT FREE NOW!

5 years ago

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None of your business Warren, MI

3 stars due to the fact that you don’t work with minimum payments, meaning my minimum payment puts me in financial hardship every month. Also, I know this is somewhat petty, but my payment is scheduled every month on the 18th. This month it falls on a Monday. For some reason it was debited from my account on Saturday the 16th. Good thing I had the money in the account or that would have been a bad phone call to make. Probably cancelling the program. I understand if the pay date falls on a Sunday or holiday, but it should have not been debited until the correct date. The program so far has saved me some money and I do look forward to completing it in the next year.

5 years ago

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Reply from National Debt Relief

Hi,

I'm sorry to hear about your experience and also want to thank you for sharing your concerns with us.
Unfortunately, we can't find you in our system. Please contact us at 888-660-7427 to discuss in more detail. Thank you

Mar. 20th, 2019

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S. Morgan New York, NY

I feel there is communication delay..if I email , it takes too long to get a response and when I call, I feel the reps have to be filled in, instead of knowing my history. I'm not really confident when I hang up sometimes. The sign up process was a lot of work, I think you guys need to streamline that process and make it more convenient for a new registrant. Get more into settling student loan debt. You want $4-5k to begin negotiations but that can take months. Student loan providers are super aggressive and threatening, time is of the essence, especially when they want to sue. You guys need to get into helping us with that at the bare minimum. It is a HUGE burden on millenials. Your email and website are a little confusing. We need layman's terms. Especially when you guys are settling a debt. I really am confused on the communications that I get. Especially if there is a itemized list, it is not clear at all. Very shorthand and confusing. Make it easier to change the payment date, it happens sometimes..I've only done it 2x but when I call, its almost like you feel like you are in trouble.

5 years ago

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Reply from National Debt Relief

Hello S. Morgan,
I'm sorry to hear about your experience and also want to thank you for sharing your concerns with us.
Unfortunately, we can't find you in our system. Please contact us at 888-660-7427 to discuss in more detail. Thank you

Mar. 20th, 2019

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Jazzy Tallahassee, FL

At first I was wary and when my credit report started getting "updated" a lot I was kind of scared but I stayed with it. I started in May and by December I had two resolved creditors. It really is a relief. I'm in repayment now and it is a little rough but, well worth it for the piece of mind and not have to talk directly to the creditors.

5 years ago

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LILLIAN M WONDRACK Shinglehouse, PA

Communication with NDF is always excellent...call goes through quickly, representatives are knowledgeable and concerned, goals are met. At a time in my life that I am the most emotionally and financially challenged, NDF has given me hope for a debt free future...real hope and real results make them very special.

5 years ago

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Chris vastardis Salt Lake City, UT

Great customer service and awesome program to pay off my debt. Everyone I talked to was feet helpful and legit. Nothing but love for this program which I’d recommend to anyone in debt for a great solution to get out of it at a significant discount to trying an never paying off large credit debts

5 years ago

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R N Wivagg Quinlan, TX

After 7 months of enrollment, National Debt Relief has settled 1/3 of my debt for less than half of the owed amount. Thank you for your personal care, your discerning lawyers, and legal advisors. You enable me to be on the debt-free path!

5 years ago

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Mike Sweetwater, TN

I have been working with NDR for a year now and all I can say is the experience has been great. So far 50% of my debt has been resolved. Customer service is outstanding. These are professionals that want to help you get back on your feet. Thank You NDR!!!

5 years ago

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BPerr Everett, WA

Very people oriented staff. They got better results than I expected in a shorter period of time. Should of done this a long time ago but the credit card companies had me thinking it wasn't possible. If your on the fence, don't be. Thank You

5 years ago

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Reply from National Debt Relief

The important thing is that you took the first step. By the time you complete the program, we hope that with our help, you would have reached your goal of becoming debt-free. Our agents are available as a resource to you; please don't hesitate to reach out if you have any questions.

Feb. 28th, 2019

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Rick Altamonte Springs, FL

In less than six months I have already received and accepted settlement offers from three creditors. Although at first it can seem daunting and it can be stressful, the entire process couldn't be easier. If you stick to your plan you will get results.

5 years ago

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Reply from National Debt Relief

Rick, congratulations on your success so far! You hit the nail on the head: consistency is the key to succeeding in this program. We feel confident that you'll reach your goals here. Thanks for taking the time to share your experience with us.

Feb. 28th, 2019

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Linda Cooper Alabaster, AL

The plan NDR set up to pay my debts has been exactly as they stated. It’s has made a very difficult situation become resolvable. I am an evacuee of Hurricane Michael. Lost my home and 90% of my possessions. The debts and creditors were something I did not have to worry about. Sincerely thankful for choosing NDR.

5 years ago

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D.Womack Houston, TX

I am very satisfied with the service that your company provided I rate this company with 5 Stars my experience with National Debt Relief has been the Best !!! I would recommend anybody that want to be debt free to contact this company they are the best one to help you to start over with a clean slate. Great Job National Debt Relief!!!

5 years ago

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Reply from National Debt Relief

We're glad to hear that you're happy with the program so far! Thank you for taking the time to tell us about your experience today and for the excellent rating. We look forward to hearing more from you as you continue in the program.

Nov. 28th, 2018

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Jen Milton, FL

National Debt Relief was able to take a mountain of debt and reduce it. They took over the hard work of negotiating terms & payments with our creditors. It’s taken a weight off of our shoulders & we’ve been able to reduce/elimate debt in a very short period of time!

5 years ago

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Michelle Independence, MO

So far I have had nothing but a good experience with this company. They are clearing up my debts fast. I have had pleasant conversations with the staff and they are always able to answer the quesrions I have. If I have a problem it gets cleared up quickly.

5 years ago

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Reply from National Debt Relief

Michelle, thanks for taking the time to leave feedback. It's good to hear that your experience has been good so far! Please continue to let us know if there's anything we can do to help the process along.

Nov. 23rd, 2018

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Gary Las Vegas, NV

They have been taking care of our debts and getting them paid, but the web site where you see the activity we have had a hard time getting logged on to, everytime i go put to login they want me to change my password or it doesnt work and ypu have to contact them to get help. They do not respond most of the time i havent logged into their site in months due to this issue. I stopped trying after no response for the them twice

5 years ago

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Reply from National Debt Relief

Gary, we're sorry to hear that your experience with the portal has not been up to our usual high standard. We are constantly working to improve the portal and are currently working on upgrades that will make the experience more seamless. If you would like our assistance with resetting the password, feel free to call Client Success, and an agent will be more than happy to assist. Thank you for your continuing to be a loyal client.

Nov. 20th, 2018

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Ron Houston, TX

Just understand that this company delivers on their promises. They’ve been incredibly helpful and very informative about each step of what can be a very difficult and arduous experience. I would recommend their company to anyone looking for that type of service.

5 years ago

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Reply from National Debt Relief

Ron, thank you for the excellent review! We're happy to hear that we've been able to help you through a challenging time in your life. Thank you for the recommendation and we hope to hear from you again!

Nov. 20th, 2018

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natalie turney Seattle, WA

I have been with NDR for 13months now and they have taken my 64K of consumer debt down to 47K !!! I have 21more months of repayments to be down to ZERO!!! I am SO grateful for their kind, compassionate, and excellent assistance. I was overwhelmed and depressed with my post-divorce situation... I thank God for the help I have received at NDR.

6 years ago

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Reply from National Debt Relief

This is amazing, Natalie! Thanks for the update! We look forward to working with you to take you the rest of the way. Good luck!

Nov. 20th, 2018

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Vipul N Shah.

Takes a long time for them to act, the results are excellent.

2 months ago

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Bonita Sims

Customer service from Tiffany Very Helpful understood the assignment.

2 months ago

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Nancy Wasek

Great company. They are a big help! They are helping me thru a tough time!

2 months ago Edited August 30, 2024

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Julie Iaquinto

They are awesome I'm excited to see what the rest of my credit cards accept.

2 months ago

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Tommy Hudson

Nothing liked or disliked. She answered my questions and told me what to do to fix my problem.

2 months ago

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warren f doyle jr

Always friendly and accomodating. Never a worry about them being thorough.

2 months ago

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Christy Waness-King

I liked the way you handle my debts with the people I owe to.

2 months ago

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Cheri Lee Osharr Ward

I did not dislike anything! Best place to get things resolved with creditors!

2 months ago

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Jeff Sabrowski

I am on my way to payback all my credit and no longer worried about creditors.

2 months ago

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Susan Hood

Really pleased with the way they ate taking care of my debt!

2 months ago

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Joy Edwards

Very professional , informed polite, keeps you up to date on the process.

2 months ago

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dorothea gillespie

Been a easy process so far. Communication is great a d always friendly

2 months ago

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Marquisha Brown

I love how attentive they are and how they keep me on schedule.

2 months ago

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Stanley Potts

The service is excellent and the person I spoke to was attentive!

2 months ago

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Vickylor

Just the help getting out of debt and the courtesy they showed.

2 months ago

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David Linzey

National Debt Relief reduced my enrolled debt by 40%! Reduced interest has reduced my stress level.

2 months ago Edited August 6, 2024

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latiya smith

They are helping me out so much and have been very understanding and supportive of my needs

3 months ago

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tim pate

Wish they would pay off the debt first then receive their fees, but other than that, so far so good.

3 months ago