Name: National Debt Relief
Rating: 4.8

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Lionel R Harkey Carrollton, TX

Very good at what they do to make you feel this is a legal way to fight credit card debt. It seems the more I pay the quicker but it sorta defeats the propose of using them. My credit has dropped tremendously and now I can't buy much using credit rating

7 years ago

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JESSICA SUSANNE SANDOVAL

i have spoken with the staff in several departments on several different occasions. They are always courteous and very informative. I have never had a question or a concern go unanswered. I would highly recommend!!

7 years ago

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Solangel

So far my experience has been pretty good, NDR, has already resolved accounts with four creditors, in only seven months. I am so thankful . They always communicate with us and let’s us know what is the next step.

7 years ago

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Shirley M Chandler Ferriday, LA

I'm highly expressed with your company and the people I have talked to since the very beginning are nice and helpful and its easy to explain what I need. Great company so far.

7 years ago

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John Dyersburg, TN

Very professional operation did everything as promised. Only had one issue. Through the process you are directed to change your mailing address to their New York address for all your creditors. My lack of research and no mention from NDR Of the fact that all the creditors with charge offs report them to the irs and notify you via mail with a 1099-C . All your erased debt is to be reported as income (I never thought of this) All your mail from these creditors now goes to New York so that’s where all the 1099-C statements went. Got a letter two was before Christmas that i failed to report $17000. Erased debt as income and i owe the IRS $4000. Fit to be tied should have been clear from the start of the process

7 years ago

Reply from National Debt Relief

Hello John,
We are sorry to hear about your experience and would love to hear your feedback so that we can better understand your concerns. Unfortunately, we can't find you in our system. Please contact us at 888-660-7427 to discuss in more detail. Thank you.

Dec. 17th, 2018

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Lisa

I like them, however, I don't appreciate getting an email you agreed on said number, I approve said number then a few hours later getting a new email saying you agreed on a new and higher said number. Then you wouldn't even lessen your fees to make up the difference. Don't send emails to customers saying you agreed on a number until it's actually for sure the number. Super unprofessional and makes the customer extremely upset.

7 years ago Edited June 28, 2024

Reply from National Debt Relief

Lisa, congratulations on completing the program! We're glad we could be instrumental in restoring your family's financial situation. Thank you so much for taking the time to leave a testimonial, and we all wish you and your family the best of luck.

Dec. 12th, 2018

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Thomas Hullinger Pleasant Grove, UT

I am currently enrolled with National Debt Relief and they are saving me thousands of dollars. They have reached agreements with my creditors and take the hassle out of dealing with the collectors.

7 years ago

Reply from National Debt Relief

Hello Thomas,

Thank you! The team here at National Debt Relief is thrilled to hear such good feedback, and we are proud to be your partners on the road to a stronger financial future.

Oct. 10th, 2018

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Candace Dorsett Los Angeles, CA

I began with this company in February of 2014 and completed the program as of August of this year (2017). I just finished an excel spreadsheet analyzing how much I paid in fees and how much they were able to settle accounts. Overall (between the fees they charge the settlement amounts paid) I wound up paying 76% of what I owed in debt. The reality of it is, an individual can settle their own debt themselves if they have enough self control to set aside a monthly minimum to pay their debtors. All the debtors accepted a monthly payment until the settlement amount was reached. One account wound up filing a law suit but NDR was quick to communicate and settle with the debtor before it ever reached court. Needless to say, between the fees and their lack to settle ALL accounts for 50% or less than what is owed ... it's not really worth it. I wouldn't recommend this company and I'm glad the program is over. I actually had to remove an account toward the end because they refused to negotiate until the account went to a 3rd party collection company. It was the last account and the money to pay it was just sitting there. I got smart and saved myself the headache by removing this creditor from the program and ending the program rather than waiting for them and letting the account age further. Choose another Debt Relief program with lower fees and faster service.

8 years ago

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RJ Smith Costa Mesa, CA

Good customer service overall but a couple of their reps made critical errors that led to a lawsuit and additional legal fees which they should've paid but didn't. Also encountered surprisingly rude reps a couple of times. Potential clients: study contract carefully before committing. Their settlements won't always be as high as you think; fees accumulate, are not trivial; projected number of payments may be based on you making extra deposits you didn't commit to; may tell you monthly deposits must increase or risk extending your payments; some accounts may be sit around until frustrated creditors file suit. Also note that any settlements above $500 are reported to IRS. You'll receive a 1099-C form and many will owe income tax on these amounts. These are additional fees that I didn't find out about until I received my first 1099-C. NDR never mentioned this pre-contract. I regret not managing my own debt settlement. It's not rocket science, folks. Main reason for going with NDR was to make sure I didn't get sued. I got sued, it was avoidable, never should've happened. Five stars is fair based on my experience.

8 years ago

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Sheila Franklin

Nothing so far my experience has been going well

2 months ago

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William Morris

They work good with creditors and get it done fast

2 months ago

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Michael Truelove

Great company good people! Very helpful.

2 months ago

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Pet (P)

Happy with the progress I’m receiving from NDR.

2 months ago

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Meletta Walker

They are absolutely the best and helpful.

2 months ago

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Dewayne Moneypenny

Thought my payments would be lower. Getting harder to pay bills.

2 months ago

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Renikia Hodges

Absolutely love everything about NDR. They get it done!

2 months ago

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Carlius Hardin

They do what they're supposed to do to get you right

2 months ago

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Ernie Chambers, Jr.

The Process is clear and concise. No problems or worries.

2 months ago

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Tim Dulin

Proven Results. Excellent Communication

2 months ago

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Cristina Trapote

Everything is explained without doubt...

2 months ago

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Robert Wolbert

Timely service and responses to the questions I had asked.

2 months ago

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Josue Rivera

Exelente trabajo en verdad que los recomiendo al 100%

2 months ago

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Patricia Gartin

Very nervous using this service at first but, I feel more confident now.

2 months ago

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Marrium Syeda

Thank you for all the support. I’m pleased

2 months ago

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Kenneth Johnson

Great job with the deal you cut for me couldnt be happierr

2 months ago

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Alberto S

Excellent customer service. Responsive and very helpful.

2 months ago

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Dre F

Very good reliable company. Help people that need ot

2 months ago

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Roy Perry

They work hard to get you where you need to be!

2 months ago

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Virgie Howard

Customer service is overall very helpful

2 months ago

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RSPannell640

I have been impressed with the amount of the relief that has been negotiated.

2 months ago

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Thomas Kemp

Great service. Would recommend to others.

2 months ago

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Andrew Beloli

They said what was going to happen and they made it happen.

2 months ago

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Shtjefen Bituku

recalled helped me out wish i called sooner to be honest

2 months ago

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jama riley

They have settled one of many accounts and for less than half of what was owed

3 months ago

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Glenn Westenberger

There are taking care of me and keeping me in the loop of what there doing!!!

3 months ago

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Regina Duff

Love them. Got me a settle in 4 months time I been with them. Yes

3 months ago

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Irvin Dixon

Recently joined services are great so far its been painless.

3 months ago

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Anthony Henriquez

Good customer service explains the process and easy to understand

3 months ago

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Thitiwan Sukarasut

Nothing to complain I am new for this program over all is good.

3 months ago

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susana mendez

I love the fact that they are paying off my payments quickly

3 months ago

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Steven Vasquez

Well and we'll inform they are. Not too bad on the price I pay every 2 weeks.

3 months ago

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Frank Vazquez

They are good in getting me a quick and good settlement with a credit card

3 months ago

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Pamela Santiago

Two settlements this early was not expected but a weight off my shoulders!

3 months ago

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Virginia Gatica

Very friendly ,profesional, understanding. Willing to help in any way possible.

3 months ago

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RuthEllen Fitzsimmons

We liked the ease of applying for the service at the beginning of the process.

3 months ago

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Germaine McGowan

I am still seeing my debts on my credit :(. My score is still low. When will it get better?

3 months ago

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john wiggins

I have nothing else to add. Just glad a service is available for debt relief.

3 months ago

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Lyne Garman

Took no a load off my back. Great company and excellent customer service.

3 months ago

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Tammi Burns San Marcos, TX

National Debt Relief has been incredible to work with. With each card negotiated, they create a sense of confidence and accomplishment for me. Any time I’ve called for customer service, each representative has been so caring and empathetic. HIGHLY RECOMMEND.

2 years ago

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Ryan Vett Mesa, AZ

Enrolling in this program was very easy, and they provided me with a detailed explanation so I could understand how the program works. I worked with one of their representatives and he was very patient and pleasant. They were very transparent and I’m confident that they will help me reach my goal of being debt free.

3 years ago

Reply from National Debt Relief

Glad to hear that our team was able to assist as you start on your journey to a debt-free future. We understand that the process can be difficult at times, so our goal here at National Debt Relief is to provide a 5-star experience for every client.

Jun. 3rd, 2022