Name: National Debt Relief
Rating: 4.8

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Shirl San Diego, CA

The last proposal I received was a very good offer. I knew I couldn't accept the offer, but the agent who was helping me, made things happen. He talked to his Supervisor and told me that the Supervisor made it happen. I was very happy .

3 years ago

Reply from National Debt Relief

Thank you so much for your feedback. We are unfortunately unable to locate you in our system. If you can provide an email address or telephone number this will help us review your situation.

Apr. 16th, 2021

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M. S The Bronx, NY

I am pleased with the results obtained and the timeline in which it was resolved. Looking forward for all accounts to be completed in the same manner.

3 years ago

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JoAnne Gattuso Wilkes-Barre, PA

I hit a hard time in my life and thought I would never get out of Debt... little by little..one by one National Debt is helping me to a stress free life...

3 years ago

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Tiffany Varela Waxhaw, NC

I like the approach they use to help people get debts paid off. They take the time to explain processes and every step they are in during each process.

3 years ago

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Beverly San Francisco, CA

I worked with NDR for over 20 months and they were "unable" to settle a debt. Turns out they never responded to the creditors 3 offers. After I quit NDR and called the creditor I was able to work out a deal that was appropriate NDR did not return phone calls or emails. My other debt was settled within 4 months. They paid the creditor $l.00 a month and my charges for the $1.00 was higher than that. After 22 months I was no where near finishing this program even though I had been sending $488 in a month and was actually ahead in my payments. I had been told the program would take a total of 26 months My credit is ruined and NDR is a joke. I would recommend working on your own with your creditors. NDR's fees will always be subtracted from your account every month but they will not be working for you.

3 years ago

Reply from National Debt Relief

Thank you so much for your feedback. We are unfortunately unable to locate you in our system. If you can provide an email address or telephone number this will help us review your situation.

Mar. 10th, 2021

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SHANA JOHNSON San Antonio, TX

I love that they keep me informed both with email and text messages in a timely manner. Everyone I have spoken with has been extremely supportive and helpful.

3 years ago

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long0401 Port Saint Lucie, FL

Administraters are extremely helpful, knowledgeable, professional and really seem to care about their clients on a personal level, not just a file on someone’s desk

3 years ago

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Michael Byrd Everett, WA

I like how professional the staff members are and how efficient they preform their duties to get their jobs done well to get my bills paid in a timely manner.

3 years ago

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Emmaly Knecht Santa Barbara, CA

They did a great job settling my debt I saved a decent amount of money. PLEASE BEWARE! You will get charged a settlement fee of $4700 and it is written in your contract but that fee is part of what you will owe in total.

3 years ago

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Wyatt Blizzard Fort Lauderdale, FL

They have been great, no surprises as they tell you what to expect on the very first call. They provide you with all the info you will need to succeed.

3 years ago

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lori murphey Missoula, MT

I was overwhelmed in debt. One call and I felt so relieved that they could help and help they did, we have payed off most all off my debt without breaking my bank

3 years ago

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Hawkinsp Festus, MO

This is the second time I've used National Debt Relief and both times it has been simple and virtually painless. My credit is definitely on the road to recovery!

3 years ago

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Juanita Cocoa, FL

Very responsive to inquiries. Provide explanations to anything you do not understand Have settled two large debts in a timely manner. Highly recommend.

3 years ago

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Russ Lynnwood, WA

I have been very impressed with National Debt Relief. They worked very closely with us and have saved us several thousand dollars. I highly recommend them.

3 years ago

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Bonnie Oley, PA

Within a month of enrolling, I had more than 1 settlement offers. The customer service is exceptional, everyone is so friendly, and you are made to feel human.

3 years ago Edited December 15, 2023

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Mindy Flowers Vernon, TX

During the time of quarantine, I had emailed my advisor and asked for assistance because I had 5 college age and 2 high school age students living with me. I never heard back or was contacted. I feel as if during this time, National Debt could have worked better with me.

4 years ago

Reply from National Debt Relief

We’re sorry to hear about your experience and want to thank you for sharing your concerns with us. Based on the limited information provided, we are unfortunately unable to locate you in our system. If you can provide an email address or telephone number. Please contact us directly at 888-660-7427, Thank you.

Aug. 24th, 2020

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Jmeythaler Post Falls, ID

I like what you have done for me so far, but it’s been almost a year now and there are still 4 of the 6 companies that have not been resolved. Worried of legal complications. Sent offers these companies have sent me, and I forwarded them to you, but I have no idea where they stand. Thank you

4 years ago

Reply from National Debt Relief

Thank you for the feedback – we’re glad to hear that overall you had a positive experience with us. A member of our team will be reaching out shortly to better understand your specific concerns. You can also call us directly at 888-660-7427.

Aug. 7th, 2020

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Barbara T Brooklyn, NY

I have found all my interactions with their staff to be very helpful and productive. They helped give me peace of mind as I strive to settle all my debts.

4 years ago

Reply from National Debt Relief

Great to hear! We understand that the process can be difficult at times, but goal here at National Debt Relief is to provide a 5-star experience for every client.

Aug. 6th, 2020

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Mandee Phillips Lancaster, OH

You helped me tremendously! You not only helped me but you worked with me to make things a little easier whenever I asked! It was a very pleasant experience!

4 years ago

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Maribeth Garrity Middletown, NY

I just want to thank everyone who works at your company. Between compassion and customer service, this has been a very positive experience in a very challenging time.

4 years ago

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Shirley Posey Dallas, TX

Thanks! for helping me get my credit card bills under control. I truly appreciate keeping in contacted with me when a creditor, wants to negotiate a settlement.

4 years ago

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NancyAKCampbell Rancho Cucamonga, CA

NDR saved us from ruin. They are professional and helpful and very patient! Honestly, I don't know what would have become of us if we had not found them.

4 years ago

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Charles Hooker El Paso, TX

It’s been nothing but great things since I have started. Knowing that the payments will be there and on time. And seeing the end of when the debt will be paid off.

4 years ago

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Therrera628 San Jose, CA

I feel like initially National Debt Relief was diligent about settling my credit cards. After over a year nothing has changed much. I still have 3 out of six credit cards that seem to be in limbo. Where is all of my payment money going to?

4 years ago

Reply from National Debt Relief

I'm sorry to hear about your experience and want to thank you for sharing your concerns with us. Based on the limited information provided, we are unfortunately unable to locate you in our system. If you can provide an email address or telephone number, we can pull up your account. Please contact us directly at 888-660-7427, Thank you.

Jul. 22nd, 2020

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Steven Brekel Oklahoma City, OK

Overall I’m OK but I am getting collection calls left and right on one. I have sent that information in and nothing is changing. I’m afraid this will get uglier before it gets resolved. I’m PPE to someone calling me to help get this resolved.

4 years ago

Reply from National Debt Relief

Thank you for bringing this to our attention. We try to maintain the highest standards of service and can appreciate your frustration when that does not happen. We will be reaching out shortly, but you can also call us directly at 888-660-7427.

Jul. 22nd, 2020

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leeleelee Phoenix, AZ

So far it's been okay. Making progress with my debt. But not too pleased with NDR if you want to skip or miss a payment because of a car emergency or such. It was a suck it up buttercup experience

4 years ago

Reply from National Debt Relief

I’m sorry to hear about your experience and also want to thank you for sharing your concerns with us. This is definitely not a usual occurrence for our company. We will be reaching out shortly in order to better understand and hopefully resolve. You can also call us directly at 888-660-7427.

Jul. 22nd, 2020

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WAYNE RICHARDSON Oxford, NC

I like you do what you say on paying off my debt. That is what I wanted. I did not know when paid off a debit there would Known Service Charges. I knew that there were settlement charges but all these unknown finance charges, make me thank I've been scam. Please tell me why there are these unknown charges in my account and on the end of account, when nothing is owe.

4 years ago

Reply from National Debt Relief

Thank you so much for your feedback. We’re very sorry to hear about your experience, and we’ll be reaching out shortly but you can also call us directly at 888-660-7427.

Jul. 20th, 2020

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Robert Poole Fresno, CA

The company has helped me to get out of debt but would've been better if settlements could have been better negotiated to a more reasonable amount than the 50 percent value so I wouldn't have to pay a lot more in taxes.

4 years ago

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September Lutterman Salt Lake City, UT

I have been VERY happy with the work they have done so far with my accts. They are helpful, available, courteous & I'm so happy I got connected with them! Great job!

4 years ago

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Polly Schmeling Minneapolis, MN

National Debit Relief has handle ever letter I have sent the and has almost finished negotiating with all my creditors. I am amazed at the lowered amount I have gotten.

4 years ago

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Kelli L Klaassen Interior, SD

I like the auto pay. The payments aren't bad and when I call everyone I have talked to are very friendly and helpful. I tell people about N.D.R. all the time.

4 years ago

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Georgia Hudler Kinston, NC

So far i have had a great experience with NDR. I have only been with them since Feb. and they have gotten two offers to settle so it is looking good at this time.

4 years ago

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Angela Morris Los Angeles, CA

Really fast and great company with clearing your dept. They have helped me so much when things seemed hopeless..I have referred this company to all my friends...

4 years ago

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Mario D Pearl City, HI

Awesome! NDR just blows me away for doing everything even when I was not expecting it. There are Not enough words to express my gratitude! Thank you, Mario D.

4 years ago

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Charlie Norcross, GA

They are a good company and have helped me with my smaller debt relief but continue to work on my larger debt. I highly recommend this company for anyone with debt problems.

4 years ago

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DEBORAH STARKE Lawndale, NC

Customer service is great. Never once did I have a problem with them. They answer every question and make sure all is good before they end the call. Excellent!!!

4 years ago

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Mark Nixon North Las Vegas, NV

They have helped me a great deal already and I am only 13 months into my program and I’m looking forward to continuing on my program until I am debt free.

4 years ago

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Wendy Eberhardt Hamburg, NY

National Debt Relief has been extremely helpful with negotiating down my debt and paying it off. Their staff is knowledgeable and friendly. I appreciate all they’ve done.

4 years ago

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Chad Hawkes Smithfield, UT

To this point I’ve been very pleased with the service Ive received. The negotiators for the company have negotiated two of the three accounts I’m working on. Woot woot!

4 years ago

Reply from National Debt Relief

Thank you for the review. We love when our clients take time to let us know how happy they are! We’re happy you experienced our best-in-class service and results, and we hope to keep on delivering.

Jun. 30th, 2020

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Larry Guillory Cottonport, LA

I called to lower my monthly amount because I am having some serious unexpected surgery and have many medical bills. The representative said that I couldn’t keep the $250 a month and had to raise it to $285. I hope I can make it because my medical is outrageous. If I can’t my only alternative will be bankruptcy. I am struggling at this point.

4 years ago

Reply from National Debt Relief

We’re very sorry to hear about what happened, and we would like to make sure mistakes like these don’t happen again. Please contact us directly at 888-660-7427, and we will do everything possible to make sure this situation is made right.

Jun. 29th, 2020

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Shirley Graham Indianapolis, IN

To this point, I am really satisfied with the services that NDR provides. They keep me in the loop as they are negotiating and the final decision is always up to me. I wish I could move faster, but that's not their fault!

4 years ago

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jeynea gray The Bronx, NY

Affordable monthly payments! The customer service is amazing, they are helpful and very understanding and look for way to accommodate you. The only downfall, your credit will take a tremendous hit so prepare for that.

4 years ago

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Raymond Spell Wilson, NC

Every time I call the agents were very helpful and polite. They were to able make all the adjustments I had during my service with them. Great service.

4 years ago

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Maryy Dallas, TX

I think the negotiations with my creditors has taken way too long and it’s completely ruined my credit. I knew that enrolling would do that to some degree but because so many of my creditors haven’t settled yet it’s really really affected my credit. If I had to go back and do it all over I probably wouldn’t

4 years ago

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Darryl Tulsa, OK

Great service and what a relief this has been. All credit has been settled. The process took about a year. Moved slowly at first then progressed as promised. Thanks so much

4 years ago

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Lisa S

This has been a terrible experience. They have taken $$$$$ from us , ruined our credit, haven’t helped us with our debt, in fact we owe more now than when we started the program. That’s not including the constant harassing calls from Natl Debt Relief themselves, demanding you increase your bi-weekly payments, and threatening to drop your account if you don’t. ( these tactics don’t start until after you have been served with lawsuits from the very creditors they are supposed to be helping you with). Also, their “agents” are call center reps and you never speak with the same person twice. We finally called a lawyer and pulled out of the program. We’re gonna try to build our lives back up while we still have some pieces left to pick up. This is a long term SCAM. Don’t believe any of their advertising claims. They take advantage of people who are desperate.

4 years ago

Reply from National Debt Relief

Hello Lisa,
I’m sorry to hear about your experience and also want to thank you for sharing your concerns with us. Based on the information provided, we are unfortunately unable to locate you in our system. Please give us a call directly at 888-660-7427. Thank you.

Nov. 21st, 2019

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Chris Janesville, WI

At first was great, no calls, but after a while of monitoring my account, creditors were getting minimal payments, and fees, fees, fees. Account balance is going up, yet, the money isn't being sent as additional to get the accounts paid off. My monthly payments to NDR are higher than what I owe on some accounts. With the settlement fee, some accounts settled at the amount I owed, or pending higher.. No savings there. Credit score, don't bother... Mine dropped 65 points in a matter of months. The bigger accounts are still sitting untouched.

4 years ago

Reply from National Debt Relief

Thank you for your comments. I’m sorry to hear about your experience. This is definitely not a usual occurrence for us. Please call us directly at 888-660-7427.

Nov. 12th, 2019

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NAMoore Las Vegas, NV

Awful organization, they work a settlement amount out, and present you with a payment option up front, but don’t expect that number to stick. They will constantly hound and harass you for money, they will send you approvals for payoffs and AFTER you approve the payoff, they will send another approval that forces you to call in, and wait for it, they ask you to pay more money... They did little to nothing to help settle debts and continually asked for more money, the shady practice of you approving an agreement through their system and then turning around weeks later to tell you you can only approve that if you send more money is reprehensible. And the initial amount they tell you will not stick it will continually grow as more accounts enter into “agreement” I would never recommend or work with again... it is a waste and an additional stress that doesn’t not need to be added.

5 years ago

Reply from National Debt Relief

Hi Namoore,
I’m sorry to hear about your experience and also want to thank you for sharing your concerns with us. We will be reaching out shortly in order to better understand and hopefully resolve. You can also call us directly at 888-660-7427.

Oct. 28th, 2019

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Nancy Gibbs Gainesville, FL

NDR is great, however the amount I pay monthly leaves me in a real bind. Thank goodness once in awhile I get a hardship reduction because of recent dental bills and my car insurance.

5 years ago

Reply from National Debt Relief

Hello Nancy,
Thank you for the feedback and glad to hear that overall you had a positive experience with us. A member of our team will be reaching out shortly to better understand your specific concerns. You can also call us directly at 888-660-7427.

Oct. 8th, 2019

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Lynn May

I would highly recommend using National Debt Relief if you are overwhelmed with credit card debt. You will finally be able to breathe again and get a good nights sleep!

5 years ago