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National Debt Relief

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8.9

Overall Score

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Donna Ditmore

The whole process was explained in detail. The personal that I dealt with answered all of my questions with lots of patience. They were very professional.

1 year ago

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vanessa nemara

Natalia was very helpful. She listened to my questions which related to my nervousness about the first creditor settlement. She was happily holding my hand .

1 year ago

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John Gardner

Well I'm still confused they sent one of my creditors is were done they showed me how I was going to be done but yet I still have the big charge on my account I thought the charge would be gone because I'm paying them to pay it

1 year ago

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William A Dennehy Sr

They Did Exactly What I Wanted & What They Said They Would Do. Very Honest & Helpful ! I THANK YOU & SO DOES MY WIFE ! Joint Accounts Being PAID OFF !

1 year ago

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Cindy Morrow

Thanks to National Debt Relief. I’m not stressed out ever. My bills anymore and things are being taken care of by them in a very timely manner and very professional.

1 year ago

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Teresa McCullough

I felt very well versed from day one up to two days ago where my first settlement was done. I am finally at a level of feeling debit free already and it had only just begun.

1 year ago

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Malin LaPlace

National Debt Relief saved my life and was always available with a live person to answer questions, truly respond to any and all concerns, and gave honest advice and help!!

1 year ago

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Lynne Truesdell

I was happy with the speed at which it happened but was a bit disappointed with the amount of the resolution but was advised it wouldn't' t go lower???

1 year ago

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Joe Goode

What I like about National Debt Relief is that everyone you talk to very nice and polite and very easy to understand and they help in a matter of minutes it’s very easy

1 year ago

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Barbara Abbott

Such a relief to know that someone is actually helping me control what the creditors are doing there’s someone actually who cares… The whole team of people that cares!

1 year ago

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Ronda Craig

I enrolled I. The program less than three months ago. Today I received my first settlement. It feels amazing to already be moving in the right direction. THANK YOU!

1 year ago

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Juliet Wells

Very helpful , and patient , and I have not had to do the paperwork. I am bad at it , and yall have made it so I don't have to. That's fantastic . Thank you !

1 year ago

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Missoni Lanzardi

What I love is the fact that , you keep your words when it comes to what you say you will do. What I do t like is that , no one calls to talk about your case case or to ask if your fine with the process.

1 year ago

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Theadis Smith

I like my first communication with this program was excellent they was eager to help me means they have already help others get out of Debt. Thank You All!

1 year ago

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Diana Owen

They have taken all the stress out if my life. They are handling all my debt and it's been great. They have already settled 2 of my credit cards in less than 3 months

1 year ago

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Cheryl Counts

Everything seems too be working ok now and I like it. He explained it and it’s going good like he said. Thank you too my new family National debt relief

1 year ago

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Cherylease Hines

I had previously dealt with another debt collection agency and they did not settle debts as fast as National Debt Relief! So far I am very happy with the outcome.

1 year ago

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Sara Wright

Great people to work with! Super friendly, understanding, and kind. Really helped me out after my sudden divorce I don’t know where I’d be without NDR!

1 year ago

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David Steeves

National Debt Relief has been great! They have settled several of my outstand debts and have kept the creditors from harassing me during this difficult time in my life.

1 year ago

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Laurie Somers

Excellent customer service and always explaining what steps that can be taken and what steps to wait for. Representing your best steps and working out a reasonable payment with your creditors

1 year ago

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Maria Casiano

I'm really happy & satisfied for what your are doing. Helping me in this time of hardship is really appreciated.Hoping you could help more people.Thank you so much!

1 year ago

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Karla Grzeca

This company is very easy to work with. They have made the process positive and successful. They explain every step and are more than courteous doing so.

1 year ago

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Mat Townsend

I haven't seen the full results yet but it seems good so far. I wish the payments were quicker and the time it takes to show payment or a paid transaction can take several days.

1 year ago

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Mary Robison

They are very helpful and very knowledgeable. Did not feel like a failure because I needed their help. They helped me have hope in paying my bills off in a timely manner.

1 year ago

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Sheryl Van Horn

After a year my debt has an offer and I accepted. The person on the call did not communicate the details and answer my questions very well and was scripted and kept to that. She eventually was able to get to what I was asking but was unsure of what she was saying.

1 year ago

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Elizabeth Gressett

The process so far has been easy and put my fears to rest. I have saved a lot of money using this program I have a long way to go yet but so far very happy.

1 year ago

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Jazmine Gaudet

All my questions were answered. The employees were patient and responsive. They explained everything in the account to me thoroughly and explained necessary next steps

1 year ago

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Tina Foss

Everything the customer service rep explained is actually happening with my account. They send informational email's on a regular basis that can help long term.

1 year ago

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Ron Howdeshell

National Debt Relief is very easy to work with. They take alot of pressure off of you. They are truly your advocate. They are very effective in reducing your debt.

1 year ago

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W R. Maple Grove, MN

My process so far has been smooth. Few months into the program and already have a settlement of greater than 50% what I owed. This has been a great relief so far.

1 year ago

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buck leslie

So far this companies been easy to work with. They have saved me over $1000 so far on just one bill. I can’t wait to see what they’re gonna save me on the others. Great job.

1 year ago

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James Machado-Nunes Washington, DC

Had program since 2022, they strive to please costumers, and work with me to get the results/goals I set. Strongly recommend NDR to anyone that needs financial help.

1 year ago

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Elaine R Dolentz

I always get the help I need when I have questions or need to readjust payments due to unforseen additional hardship expenses that prevent timely payments to my account

1 year ago

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Kip Muhl Greenville, TX

We have our first settlement after about 6 months of waiting. The waiting was hard but the savings on the first payoff was worth it! NDR , keep up the good work!

1 year ago

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Cynthia Quinlan

Re the settlement of my 2 accounts i was impressed with the swiftness in which my accounts were settled, and the politeness in which your agents performed.

1 year ago

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JW Hurst, TX

Excellent communication! Informed in each step along the way in the process. Truly feel like we are a partnership and working together during this difficult time.

1 year ago

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Danica L McNair Orlando, FL

I called NDR to inquire about a settlement that was reached. I only received a text message and email about the settlement. However, when I reviewed the dashboard, I had some questions about the lump sum fee. Unfortunately, the initial representative that I spoke with named Letitia was very rude and condescending. At this time, it was 2:14PM EST. When I asked to speak with a supervisor, she put me on hold for 15 minutes and then came back and stated the supervisor was on lunch and would return at 4PM. I then asked if the supervisor had a 2-hour break. Letitia continued with the condescending tone and advised that I had the incorrect time and that she was in EST. She then informed me that she is in DR "The Dominican Republic" and proceeded to suck her teeth and give attitude. At this point, I told her that she was not in EST and that I am in Florida on EST. I discontinued the call requesting the supervisor. At 4:38PM EST when I did not get a call as promised, I called back. Spoke to a wonderful young lady named Taylor that was able to answer my question. Taylor then put in a request for me to speak with a supervisor, as I had a follow up question. Unfortunately, a woman named Elizabeth called me 2 days later and tried to answer something she could not answer and proceeded to keep me on hold. To date, I am still waiting for a Supervisor to call me. With this current state, I would not recommend NDR to anyone else. While they do review the terms, they dropped the ball with this situation.

1 year ago

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Reply from National Debt Relief

Hi Danice,

Thank you for reaching out to share your experience. We apologize for the lack of communication and our client success team will be reaching out shortly to address your concerns.

Sincerely,
National Debt Relief

Feb. 5th, 2024

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Laron Fisk Seattle, WA

National Debt Relief has always been a comforting presence in a very uncomfortable situation. Professional and understanding of my individual circumstances.

1 year ago

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Gwen Lisa Tucson, AZ

NDR has been diligent in trying to resolve my credit card debt. We will have one resolved completely by the end of March which will be a real relief. Thank you, NCR.

1 year ago

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Victor Castillo Houston, TX

I like the frequent communication and friendly customer service. I really feel like National Debt Relief, and everyone that works there, is on my side.

1 year ago

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Joan Miller Lake Wales, FL

Not enough communication I get a lot of Emails from the various companies I owe to ; I call NDR and get all the companies are aware of my situation ; I get my card is suspended because I have not paid the required amount this month. It is scary to me and no real response from NDR. Is it because I only started 3 months ago?

1 year ago

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Barbara Dumas Niagara Falls, NY

The young lady that I spoke to was awesome 👍. She shedded the light for me on a lot of things. She deserves a promotion 😁. Tell her to keep up the good work Barbara D.

1 year ago

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Quinton Hurt VA

So Far one of my credit cards has settled for a third of my account balance. But on another account I have they only offered no fees and my account balance was $589 when I started but they wanted me to settle for $606. So I denied that settlement.

1 year ago

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Jaime Arroyo Pico Rivera, CA

The company does a good job of settling accounts then they actually settle them. They will go at there pace not as requested even though your paying for the service. I requested to have a certain account settled first they said no we have a process now the last account which I wanted settled first is still not been settled if they would have done it first perhaps I would be done with the program by now and when I asked for a break I fees for taking so long and not going in the order I wanted they again said no. Lots of no’s when I’m the one paying.

1 year ago

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Mike Rogers Bothell, WA

Hello, I've only been working with national debt relief for a little over a month. NDR has been easy to communicate with, get in touch with and very clear with answering any of my questions.

1 year ago

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Greg Wetherell Holyoke, MA

They worked hard to get me the best deals they could as far as what was paid back to the companies and I like that for the main fact that it helped me out a lot as far as the debt-wise goes

1 year ago

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TMCQ

National Debt Relief has been great in helping me settle my debts. They were very clear in how the program works and have kept me updated every step of the way.

1 year ago

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Darlene Nededog Port Orchard, WA

I highly recommend them great customer service and patience to understand what help you need. I never had to worry about the bills being paid or negotiated.

1 year ago

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ThomasJordan Rondon Mayfield, KY

Josiah S is the best. He walked me through this process and answered all of my questions and made me feel like I was going to gain control of my finances again.

2 years ago

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Robin Gauthier

I don't like National Debt Relief. I LOVE it! I am so grateful to them for teaching me how to manage my money every month without using charge cards !

2 years ago