Name: National Debt Relief
Rating: 4.8

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lori murphey Missoula, MT

I was overwhelmed in debt. One call and I felt so relieved that they could help and help they did, we have payed off most all off my debt without breaking my bank

4 years ago

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Hawkinsp Festus, MO

This is the second time I've used National Debt Relief and both times it has been simple and virtually painless. My credit is definitely on the road to recovery!

4 years ago

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Juanita Cocoa, FL

Very responsive to inquiries. Provide explanations to anything you do not understand Have settled two large debts in a timely manner. Highly recommend.

4 years ago

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Russ Lynnwood, WA

I have been very impressed with National Debt Relief. They worked very closely with us and have saved us several thousand dollars. I highly recommend them.

4 years ago

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Bonnie Oley, PA

Within a month of enrolling, I had more than 1 settlement offers. The customer service is exceptional, everyone is so friendly, and you are made to feel human.

4 years ago Edited December 15, 2023

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Mindy Flowers Vernon, TX

During the time of quarantine, I had emailed my advisor and asked for assistance because I had 5 college age and 2 high school age students living with me. I never heard back or was contacted. I feel as if during this time, National Debt could have worked better with me.

5 years ago

Reply from National Debt Relief

We’re sorry to hear about your experience and want to thank you for sharing your concerns with us. Based on the limited information provided, we are unfortunately unable to locate you in our system. If you can provide an email address or telephone number. Please contact us directly at 888-660-7427, Thank you.

Aug. 24th, 2020

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Jmeythaler Post Falls, ID

I like what you have done for me so far, but it’s been almost a year now and there are still 4 of the 6 companies that have not been resolved. Worried of legal complications. Sent offers these companies have sent me, and I forwarded them to you, but I have no idea where they stand. Thank you

5 years ago

Reply from National Debt Relief

Thank you for the feedback – we’re glad to hear that overall you had a positive experience with us. A member of our team will be reaching out shortly to better understand your specific concerns. You can also call us directly at 888-660-7427.

Aug. 7th, 2020

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Barbara T Brooklyn, NY

I have found all my interactions with their staff to be very helpful and productive. They helped give me peace of mind as I strive to settle all my debts.

5 years ago

Reply from National Debt Relief

Great to hear! We understand that the process can be difficult at times, but goal here at National Debt Relief is to provide a 5-star experience for every client.

Aug. 6th, 2020

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Mandee Phillips Lancaster, OH

You helped me tremendously! You not only helped me but you worked with me to make things a little easier whenever I asked! It was a very pleasant experience!

5 years ago

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Maribeth Garrity Middletown, NY

I just want to thank everyone who works at your company. Between compassion and customer service, this has been a very positive experience in a very challenging time.

5 years ago

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Shirley Posey Dallas, TX

Thanks! for helping me get my credit card bills under control. I truly appreciate keeping in contacted with me when a creditor, wants to negotiate a settlement.

5 years ago

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NancyAKCampbell Rancho Cucamonga, CA

NDR saved us from ruin. They are professional and helpful and very patient! Honestly, I don't know what would have become of us if we had not found them.

5 years ago

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Charles Hooker El Paso, TX

It’s been nothing but great things since I have started. Knowing that the payments will be there and on time. And seeing the end of when the debt will be paid off.

5 years ago

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Therrera628 San Jose, CA

I feel like initially National Debt Relief was diligent about settling my credit cards. After over a year nothing has changed much. I still have 3 out of six credit cards that seem to be in limbo. Where is all of my payment money going to?

5 years ago

Reply from National Debt Relief

I'm sorry to hear about your experience and want to thank you for sharing your concerns with us. Based on the limited information provided, we are unfortunately unable to locate you in our system. If you can provide an email address or telephone number, we can pull up your account. Please contact us directly at 888-660-7427, Thank you.

Jul. 22nd, 2020

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Steven Brekel Oklahoma City, OK

Overall I’m OK but I am getting collection calls left and right on one. I have sent that information in and nothing is changing. I’m afraid this will get uglier before it gets resolved. I’m PPE to someone calling me to help get this resolved.

5 years ago

Reply from National Debt Relief

Thank you for bringing this to our attention. We try to maintain the highest standards of service and can appreciate your frustration when that does not happen. We will be reaching out shortly, but you can also call us directly at 888-660-7427.

Jul. 22nd, 2020

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leeleelee Phoenix, AZ

So far it's been okay. Making progress with my debt. But not too pleased with NDR if you want to skip or miss a payment because of a car emergency or such. It was a suck it up buttercup experience

5 years ago

Reply from National Debt Relief

I’m sorry to hear about your experience and also want to thank you for sharing your concerns with us. This is definitely not a usual occurrence for our company. We will be reaching out shortly in order to better understand and hopefully resolve. You can also call us directly at 888-660-7427.

Jul. 22nd, 2020

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WAYNE RICHARDSON Oxford, NC

I like you do what you say on paying off my debt. That is what I wanted. I did not know when paid off a debit there would Known Service Charges. I knew that there were settlement charges but all these unknown finance charges, make me thank I've been scam. Please tell me why there are these unknown charges in my account and on the end of account, when nothing is owe.

5 years ago

Reply from National Debt Relief

Thank you so much for your feedback. We’re very sorry to hear about your experience, and we’ll be reaching out shortly but you can also call us directly at 888-660-7427.

Jul. 20th, 2020

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Robert Poole Fresno, CA

The company has helped me to get out of debt but would've been better if settlements could have been better negotiated to a more reasonable amount than the 50 percent value so I wouldn't have to pay a lot more in taxes.

5 years ago

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September Lutterman Salt Lake City, UT

I have been VERY happy with the work they have done so far with my accts. They are helpful, available, courteous & I'm so happy I got connected with them! Great job!

5 years ago

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Polly Schmeling Minneapolis, MN

National Debit Relief has handle ever letter I have sent the and has almost finished negotiating with all my creditors. I am amazed at the lowered amount I have gotten.

5 years ago

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Kelli L Klaassen Interior, SD

I like the auto pay. The payments aren't bad and when I call everyone I have talked to are very friendly and helpful. I tell people about N.D.R. all the time.

5 years ago

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Georgia Hudler Kinston, NC

So far i have had a great experience with NDR. I have only been with them since Feb. and they have gotten two offers to settle so it is looking good at this time.

5 years ago

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Angela Morris Los Angeles, CA

Really fast and great company with clearing your dept. They have helped me so much when things seemed hopeless..I have referred this company to all my friends...

5 years ago

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Mario D Pearl City, HI

Awesome! NDR just blows me away for doing everything even when I was not expecting it. There are Not enough words to express my gratitude! Thank you, Mario D.

5 years ago

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Charlie Norcross, GA

They are a good company and have helped me with my smaller debt relief but continue to work on my larger debt. I highly recommend this company for anyone with debt problems.

5 years ago

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DEBORAH STARKE Lawndale, NC

Customer service is great. Never once did I have a problem with them. They answer every question and make sure all is good before they end the call. Excellent!!!

5 years ago

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Mark Nixon North Las Vegas, NV

They have helped me a great deal already and I am only 13 months into my program and I’m looking forward to continuing on my program until I am debt free.

5 years ago

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Wendy Eberhardt Hamburg, NY

National Debt Relief has been extremely helpful with negotiating down my debt and paying it off. Their staff is knowledgeable and friendly. I appreciate all they’ve done.

5 years ago

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Chad Hawkes Smithfield, UT

To this point I’ve been very pleased with the service Ive received. The negotiators for the company have negotiated two of the three accounts I’m working on. Woot woot!

5 years ago

Reply from National Debt Relief

Thank you for the review. We love when our clients take time to let us know how happy they are! We’re happy you experienced our best-in-class service and results, and we hope to keep on delivering.

Jun. 30th, 2020

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Larry Guillory Cottonport, LA

I called to lower my monthly amount because I am having some serious unexpected surgery and have many medical bills. The representative said that I couldn’t keep the $250 a month and had to raise it to $285. I hope I can make it because my medical is outrageous. If I can’t my only alternative will be bankruptcy. I am struggling at this point.

5 years ago

Reply from National Debt Relief

We’re very sorry to hear about what happened, and we would like to make sure mistakes like these don’t happen again. Please contact us directly at 888-660-7427, and we will do everything possible to make sure this situation is made right.

Jun. 29th, 2020

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Shirley Graham Indianapolis, IN

To this point, I am really satisfied with the services that NDR provides. They keep me in the loop as they are negotiating and the final decision is always up to me. I wish I could move faster, but that's not their fault!

5 years ago

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jeynea gray The Bronx, NY

Affordable monthly payments! The customer service is amazing, they are helpful and very understanding and look for way to accommodate you. The only downfall, your credit will take a tremendous hit so prepare for that.

5 years ago

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Raymond Spell Wilson, NC

Every time I call the agents were very helpful and polite. They were to able make all the adjustments I had during my service with them. Great service.

5 years ago

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Maryy Dallas, TX

I think the negotiations with my creditors has taken way too long and it’s completely ruined my credit. I knew that enrolling would do that to some degree but because so many of my creditors haven’t settled yet it’s really really affected my credit. If I had to go back and do it all over I probably wouldn’t

5 years ago

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Darryl Tulsa, OK

Great service and what a relief this has been. All credit has been settled. The process took about a year. Moved slowly at first then progressed as promised. Thanks so much

5 years ago

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Lisa S

This has been a terrible experience. They have taken $$$$$ from us , ruined our credit, haven’t helped us with our debt, in fact we owe more now than when we started the program. That’s not including the constant harassing calls from Natl Debt Relief themselves, demanding you increase your bi-weekly payments, and threatening to drop your account if you don’t. ( these tactics don’t start until after you have been served with lawsuits from the very creditors they are supposed to be helping you with). Also, their “agents” are call center reps and you never speak with the same person twice. We finally called a lawyer and pulled out of the program. We’re gonna try to build our lives back up while we still have some pieces left to pick up. This is a long term SCAM. Don’t believe any of their advertising claims. They take advantage of people who are desperate.

6 years ago

Reply from National Debt Relief

Hello Lisa,
I’m sorry to hear about your experience and also want to thank you for sharing your concerns with us. Based on the information provided, we are unfortunately unable to locate you in our system. Please give us a call directly at 888-660-7427. Thank you.

Nov. 21st, 2019

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Chris Janesville, WI

At first was great, no calls, but after a while of monitoring my account, creditors were getting minimal payments, and fees, fees, fees. Account balance is going up, yet, the money isn't being sent as additional to get the accounts paid off. My monthly payments to NDR are higher than what I owe on some accounts. With the settlement fee, some accounts settled at the amount I owed, or pending higher.. No savings there. Credit score, don't bother... Mine dropped 65 points in a matter of months. The bigger accounts are still sitting untouched.

6 years ago

Reply from National Debt Relief

Thank you for your comments. I’m sorry to hear about your experience. This is definitely not a usual occurrence for us. Please call us directly at 888-660-7427.

Nov. 12th, 2019

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NAMoore Las Vegas, NV

Awful organization, they work a settlement amount out, and present you with a payment option up front, but don’t expect that number to stick. They will constantly hound and harass you for money, they will send you approvals for payoffs and AFTER you approve the payoff, they will send another approval that forces you to call in, and wait for it, they ask you to pay more money... They did little to nothing to help settle debts and continually asked for more money, the shady practice of you approving an agreement through their system and then turning around weeks later to tell you you can only approve that if you send more money is reprehensible. And the initial amount they tell you will not stick it will continually grow as more accounts enter into “agreement” I would never recommend or work with again... it is a waste and an additional stress that doesn’t not need to be added.

6 years ago

Reply from National Debt Relief

Hi Namoore,
I’m sorry to hear about your experience and also want to thank you for sharing your concerns with us. We will be reaching out shortly in order to better understand and hopefully resolve. You can also call us directly at 888-660-7427.

Oct. 28th, 2019

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Nancy Gibbs Gainesville, FL

NDR is great, however the amount I pay monthly leaves me in a real bind. Thank goodness once in awhile I get a hardship reduction because of recent dental bills and my car insurance.

6 years ago

Reply from National Debt Relief

Hello Nancy,
Thank you for the feedback and glad to hear that overall you had a positive experience with us. A member of our team will be reaching out shortly to better understand your specific concerns. You can also call us directly at 888-660-7427.

Oct. 8th, 2019

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Lynn May

I would highly recommend using National Debt Relief if you are overwhelmed with credit card debt. You will finally be able to breathe again and get a good nights sleep!

6 years ago

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Ramu Gorai Trenton, NJ

This company is fraud . I have a debt of 33K in 4 credit card . After one year "The Law Office of Robert S. Gitmeid" took 10K from me and didnt pay any single dollar to the creditor. One of the creditor didn't listen to this program - Discover bank took all my outstanding money $4000 from my personal account as garnish payment after 1 year. All credit card company file lawsuit against me .When I called "The Law Office of Robert S. Gitmeid" , they said they can not do any thing . They can try only and I asked them to return my fees as none of the creditor is listening to this national debt relief program. They said they can not return any of the money or fees . Now I have lost another 10K and I have another 10K negative balance and lost 1 year .Please beware about this program, none of the creditor listening from this company. They are fraud.

6 years ago

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Carol Hastings Havre de Grace, MD

I am a current customer of NDR... When I started with them I paid biweekly amount of 143.50.... I changed my payment to once a month and suddenly I am paying 323.00... I pay for the legal every month and still get taken to court. I am confused as to how they settle for the lowest amount possible..... considering their fee is a % of what they settle your debt for. It does not give them much incentive to settle low now does it. I field constant calls regarding settlements they know my monthly payment will not cover.... They also tried to get me a loan through Liberty ( Which shares the same physical address as National Debt Relief. Sorry to say I'm kind of stuck with these people now. My first settlement was settled low, but the 700.00 charge to settle it Also put the final amount way above what I owed in the first place. I will be on the look out for another company or maybe when I do have some extra funds I will cancel and negotiate on my own..... One thing for sure there will not be a 25% fee when I settle the debt! Most of my stuff is already charged off and in collections, so they should be ripe for low settlements. I often wonder if these ridiculous settlements are made up, considering that once you hire NDR, you can no longer speak directly with the collections companies or creditors. I agree with most of the reviews... STAY AWAY! File Bankruptcy!

6 years ago

Reply from National Debt Relief

Hello Carol,
I’m sorry to hear about your experience and also want to thank you for sharing your concerns with us. We will be reaching out shortly in order to better understand and hopefully resolve. You can also call us directly at 888-660-7427.

Sep. 9th, 2019

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James G St Louis, MO

I enrolled in April. 18k in debt. The first card they settled was my discover with an original debt of 1944. They agreed to 1467 and charged me a 486 fee. You tell me. Is it worth it? They charged me what they saved me and that is not counting the monthly transaction fees and the optional 12 a month for legal service if I do get sued.

6 years ago

Reply from National Debt Relief

Hello James,
Thank you for sharing your concerns with us. Please contact us directly at 888-660-7427 in order to discuss your concerns in detail.
Thank you.

Sep. 3rd, 2019

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scikaz Gilbert, AZ

I've been with the NDR for 8 months with on time payments They settled one account out of 4. I thought things were going well. I opted for the monthly fee which provides legal security as well. Experienced a minor stroke and other health issues in April. Again, payments have not faltered. I got a call yesterday with a sales pitch about what a great customer I have been and I have been chosen for this amazing opportunity. They claim to be able to settle all of my debt in 90 days at an amazing % since my last account was settled for less than 50% of my debt. . . by their top notch negotiation team. Sound too good to be true? It is. They want to pass me along to a rep from Liberty for a loan. They want me to take out a loan at 21% interest so they can get their money up front. The sales pitch continues that if I don't I may have to pay my entire debt or a very high percentage of it if NDR can't negotiate it down (I know. . .what the heck?) . . .then I would possibly face companies taking me to court, and of course that would be very stressful. No one seems to be able to tell me how much this loan is for either. I have to agree to the terms up front and then they'll tell me a few weeks from now how much the loan is for. Are you kidding? I paid for legal protection, remember?. I agreed to a preset payment which would get me out of debt in 3 years, remember? If I can pay more, I will. Sending me out to loan sharks puts me back right where I started. I don't know if this is a new direction the company is taking, but I'm considering contacting the district attorney's office and filing a complaint.

6 years ago

Reply from National Debt Relief

Hello,
I’m sorry to hear about your experience and also want to thank you for sharing your concerns with us. Please contact us directly at 888-660-7427 to futher discuss and hopefully resolve your concerns.

Aug. 26th, 2019

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Ray c Jacksonville, FL

I was lied to the very first day by NDR by two workers. This should tell you right away stay away. Little did I know about all the problems that are still happening. They tell me that I spoke with someone NO one ever called me. Yesterday a Manager was suppose to call back the manager never did. I requested Two years for a HOspital bill be a Priority NO onw II repeat NO one has done anything. The last women I spoke me that NDR called in May no one answered the phone . IT's two years wake UP!Please stay away it has cost me more money dealing with company that you could imagine. You don'y get the 40 per cent off the creditors balance in one case I paid more. I paid this company a lump sum to pay 3 bills off. They decided to do it in installment .There isn'y enough money to pay for the three remaining creditors. GO THE BANKRUPTCY ROUTE MUCH CHEAPER AND NO HEADACHES LIKE THE ONE I GET WHEM I DEAL WIYH THIS COMPANY' PLEASE STAY AWAY.

6 years ago

Reply from National Debt Relief

Hello Ray,
I’m sorry to hear about your experience and also want to thank you for sharing your concerns with us. Please contact us directly at 888-660-7427 to further discuss your concerns.

Aug. 21st, 2019

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Saxxon Tucson, AZ

One star is Far more than this company Deserves, if there was negative stars i would give 5. I start my debt relief with this company because i was in a tight spot and they had good reviews. However shortly after enrolling I Inherited Substantial money. At that point repeated call an pleaded with the Company to settle all of my creditor immediately that i am willing to Pay more then what I enrolled into the program for. Several months pass with many pleas to settle to no avail. Then I revived a court summons for one of my enrolled accounts (witch they haven't even started negotiate on ). Finally after 8 months of pleading with National Debt Relief they Finally settled my Accounts. However after reviewing my Statement I Noticed $3151.02 in random service fees that wasn't expressed in neither my service contract nor verbally, and they say I still owe them $1899.07. So my recommendation is run for the Hills and warn anyone to stay away from this company. Not one person i spoke to with their company fallowed threw with what they say just a lot of false promises.

6 years ago

Reply from National Debt Relief

Hello Saxxon,
I’m sorry to hear about your experience and also want to thank you for sharing your concerns with us. We will be reaching out shortly in order to better understand and hopefully resolve. You can also call us directly at 888-660-7427.

Aug. 2nd, 2019

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Katie Kansas City, MO

don't think I ended up saving any money in the end. I began the program with 3 debts totaling $13,800 and settled with $8,700 which is great. BUT there is a $3k fee to participate in the program, and in order to pay off the settlement amount I was told the best route was to take a loan through an affiliate company with an interest rate of 23.46% APR. In addition my credit score dropped significantly because of closing my credit cards AND not making payments on them for 9 months. There is also a W9 given at the end of the year for forgiven debt taxes owed. In my case this amount is just around $400. So overall, yes it was nice to have one payment per month instead of 3 and I may have saved in interest over time from the credit cards if I had not gone through the program. But as of right now, 2 years after beginning the program I have paid $2,400 in interest on the loan and $3,000 to be in the program. I still have about $8,000 left to pay. Thank God I have a better job now so I can start to knock that amount down quickly, but as of right now the program has saved me a total of -$736 off of my original $13,800 How is that for a saving? My credit is slowly recovering, but no where near where it was before AND I am unable to qualify for credit card. So building credit is very slow. I would recommend instead going through Financial Peace University by Dave Ramsey. Absolutely.

6 years ago

Reply from National Debt Relief

Hello Katie,
I'm sorry to hear about your experience and also want to thank you for sharing your concerns with us.
Please contact us at 888-660-7427 to discuss in more detail.
Thank you.

Jul. 18th, 2019

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Sandi New Haven, KY

I never hear from them. I get offers to settle; I send it to them, nothing. My husband die and I'm suppose to contact his creditors to see if they will lower his debt. They never made an effort to see about the ones we already had an agreement with for his cards.

6 years ago

Reply from National Debt Relief

Hello Sandi,
Thank you for bringing this to our attention. We try to maintain the highest standards of service, and can appreciate your frustration when that does not happen. Please contact us at 888-660-742

Aug. 29th, 2019

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christine edwards Roanoke, VA

I would never do this again. The stress and worrying about having to go to court is horrible. My credit is now below 600. I was not informed that I had to have a percentage of the money in my account before they would even contact the companies. The fees NDR charges are over $21.00 a month. I got a letter from one of my creditors threatening to take me to court and the man I spoke with at NDR was acting as though I was bothering him and he never reassured me that they would contact the credit union like I asked. I still have no idea if they contacted them. They do not keep you up to date on what's going on with your account. I've only been with NDR since the end of March and I am already a nervous wreck.

6 years ago

Reply from National Debt Relief

Hi Christine,
I’m sorry to hear about your experience and also want to thank you for sharing your concerns with us. We will be reaching out shortly in order to better understand and hopefully resolve. You can also call us directly at 888-660-7427.

Jun. 24th, 2019

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Laura Hamelin Chicopee, MA

I worked with this company for a year. In that time, all three of my accounts have been charged off. For months, I was told that one of my accounts was resolved and payments were completed. However, as soon as I asked for a paid in full letter, all of sudden, it was NOT resolved. NDR had only paid one payment out of three. Total scam artists. They had taken $1500 in fees over the past year & had accomplished nothing. It took WEEKS of calling several times to get them to agree to refund the $1500 in fees. There was absolutely zero benefit to being in this program the past year. Only frustration, lies, and being flat out stolen from. They have finally agreed to refund the fees, but I am STILL waiting to see that deposit show up in my bank account. AVOID THIS COMPANY AT ALL COSTS. They are extremely misleading & in my case, actually lied and stole from me. If I believed everything they said, they would have gotten away with stealing $1500 from me. Terrible business, complete scam artists, making a buck off a very vulnerable and desperate population. Please do not ever trust these people! I am writing this review to hopefully help someone else not get involved with this deceitful company!

6 years ago