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National Debt Relief

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8.1

Overall Score

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Erin Ramirez

Great experience, with quality customer service representatives.

5 years ago

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Rachael

Its been very easy to work with. The program is very easy and stress free.

5 years ago

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Roberto cervantes

They have help me a lot they call me if anything new with my account

5 years ago

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Robyn Vukson

It has been very positive. Everyone has been very responsive and helpful in any interactions.

5 years ago

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Ellen H

Very efficient an d professional. Keeps me updated on progress

5 years ago

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Rafael Ramirez Jr

I have not completed my program, but as of yet NDR has been exceptional.

5 years ago

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Diana Wolfe

The one thing that I have a problem with is I can't even get anybody to tell me how much longer until everything is paid. It has already been 2 yrs

5 years ago

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Reply from National Debt Relief

Hello Diana,
Thank you for bringing this to our attention. We try to maintain the highest standards of service, and can appreciate your frustration when that does not happen. We will be reaching out shortly, but you can also call us directly at 888-660-7427.

Oct. 21st, 2019

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Glenda Hill

Everyone I have dealt with is extremely courteous and professional.

5 years ago

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John killingsworth

Very helpful and knowledgeable about how to help fix my credit issues.

5 years ago

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Felicia B Ross

The customer service are great team to work with and very honest.

5 years ago

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Leonard

I was skeptical at first but over time my credit slowly started increasing

5 years ago

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Lisa

Absolutely wonderful.. pleasant customer service and very well satisfied!

5 years ago

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DOROTHY

they are so helpful and caring. they are there for their clients.

5 years ago

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Sofia Pena

Great positive contacts with agents. Took over most of my debts.

5 years ago

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DEREK

NDR has been a great help to my family and has helped give us our lives back.

5 years ago

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Lydia

Great. Always someone to answer questions. Professional and not pushy

5 years ago

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Allen myrick

The best have 3 paid off .. 6 to go and I know they'll get er done!

5 years ago

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Randi

Everyone I have talked to has been very understanding and supportive

5 years ago

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Eric Gordon

Painless so far. Waiting for some of the other larger creditors to negotiate a settlement.

5 years ago

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James

They have been very responsive and respond quickly to any emails and calls

5 years ago

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Cindy

Excellent service and communication, very helpful and quick settlements

5 years ago

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Kathleen Hubbard

From start to the present my experience has been exceptional.

5 years ago

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Martha Cahill

I have had good experience with NDR, Have paid debts as agreed.

5 years ago

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Melissa

Good so far. Wish they would make monthly pmts. Contact creditors sooner and more communication with us.

5 years ago

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Reply from National Debt Relief

Hi Melissa,
Thank you for the feedback and glad to hear that overall you had a positive experience with us. Unfortunately, we are unable to locate you in our system with the information provided.
Please call us directly at 888-660-7427. Thank you

Oct. 14th, 2019

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Lara Martinez

Its been a super easy process. I'm so thankful I made the call to get help.

5 years ago

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Michelle

Great , settled two out of three debts so far saving us a lot of money

5 years ago

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Angel M

Excellent service. Friendly customer service. Fast communication.

5 years ago

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CJ

So far so good. Yet its been over a year and still have not settled one of my credit card.

5 years ago

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Yves Dea

Great so far. Their customer service and reliability are amazing

5 years ago

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Steve_S

I don't have to make dozens of phone calls or answer texts or e-mails. They take care of everything.

8 months ago

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Ronald Czapla Lancaster, NY

I like the I was kept up to date on my debt resolution and how readily & clearly my questions were answered.

9 months ago

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Tricia Capuano Monroe, NC

Credit score has not gone up Only one settlement so far Was told credit score would start to increase after about 4 months Keep getting calls from creditors Keep getting bills sent to my house Not worth the $800 a month for this headache

9 months ago

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Cary Vaupel Allentown, PA

The person that assisted me on the phone was kind. Caring thoughtful and considerate and very professional. And very understanding.

9 months ago

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Darrell Miguel Tucson, AZ

That my settlement offers seem to be coming faster than I thought. Which I love I thank you. NATIONAL Debt Relief.

9 months ago

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Dantell Richardson Richmond, VA

I like the quality of time the customer service agent use to explain my acct. To me, I never feel rush.

9 months ago

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Anthony Staten Norfolk, VA

Dan at customer service was very knowledgeable and answered all my questions was overall please with NDR

10 months ago

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Sheila Harrison, TN

Feels like it has beens a little slow in coming but relieved to see two of my debts resolved. Just waiting for the rest!

10 months ago

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Sean harn Monticello, MN

First debt resolved was full amount but after that I have been given two settlements that were agreeable. The hanks for helping me with my debts!!

10 months ago

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TM Taylor Edmond, OK

You said your fee was included in my monthly payment. You sent me a settlement statement where you took 1000.00 plus dollars for YOUR Fee the debtor continues to call me 3-5 times a day they don’t know anything about a settlement you are a lying company. I am very unsatisfied

10 months ago

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DANTE D. AGDEPPA Seattle, WA

National Debt Relief has an Excellent Performance and very Professional in dealing with its Customer.

11 months ago

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Rita Mohler Richmond, IN

Really easy to get things resolved. It gives me peace of mind and rest to know the debt is being taken care of.

11 months ago

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george lyon Lynnwood, WA

The easy way you folks explained everything in the process ...and the help you also gave me was great

11 months ago

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Allen Whitson Amarillo, TX

card company charged interest and late fees and I was required to pay from that balance, instead of balance when I signed with NDR

11 months ago

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Court Kings Mountain, NC

Everyone is so helpful during this difficult process. The reps have been so nice when speaking on the phone.

11 months ago

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Jennifer Wilson

It is a long process. Resolving one of our five debts has taken seven months, and we still haven't heard from the other debts. Knowing we have had to default has been very difficult to live with.

5 months ago

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Roger A Wirtanen Coeur d'Alene, ID

The last conversation we had said they're is a possible agreement on a reduced settlement with Achieve. We have not heard anything since and that has been 2 or3 weeks ago. Our rating is based on lack of communication with us as to any progress that is going on.

8 months ago

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Bruce Billman

They helped, that simple. If you have debt issues talk to them. They know how to find the light at the end of the tunnel.

8 months ago

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Andrea Browe Saugerties, NY

Customer service support is fantastic 😊 I've never had a bad conversation with anyone. Very professional, helpful and understanding.

1 year ago

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Bessie Nacey Des Moines, IA

We signed a release of information when we signed up. Yet they did not contact any of our creditors. Now we have to pay $15 for each notarized document in order for National Debt to speak with the creditors. Meanwhile, our creditors are calling, emailing, sending letters & we do not have a phone number to give them.

1 year ago

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Richard S Sanborn Spokane, WA

This company is a "God Sent" since I was way over my head in debt. I am so very glad and happy that I enrolled in National Debt Relief.

1 year ago