Name: National Debt Relief
Rating: 4.8

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Michael S J Palm Desert, CA

I still do not understand how 1 debtor can get $275 monthly out of a $477 when no other debtors have been scheduled and I owe them much more and certainly the other debtors will want more than the remainder of the $477 after the $275 is deducted.

4 years ago

Reply from National Debt Relief

Thank you so much for your feedback. We are unfortunately unable to locate you in our system. If you can provide an email address or telephone number this will help us review your situation.

Feb. 18th, 2022

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Maria Miller Clayton, NC

National Debit Relief is taking good cade of me! The offers are coming in and we are settling accounts. Oh what a day it will be when we pay off the last one.

4 years ago

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Samantha Soto Ellensburg, WA

The people who work for NDR are so, so compassionate and empathetic. They understand that financial hardships are sensitive, and that debt can feel like a death sentence.

4 years ago

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Michael Dowling Staten Island, NY

Very easy and simple so far about 6 months in and they just started getting me offers for less then 50% of what’s owed and it’s thru text/online so simple

4 years ago

Reply from National Debt Relief

Thank you! The team here at National Debt Relief is thrilled to hear such great feedback, and we’re proud to be your partners on the road to a brighter financial future.

Jan. 24th, 2022

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Joser Troncoso Oklahoma City, OK

Well it is convenient to not only consolidate all of your debt and take some debt off the top as well. However, their service fee is almost 30% of the settled amount. I can see why many cannot afford the program later on down the road. Oh and your credit has to take multiple shots to the chin depending on how many creditors you want to have settled. Definitely do research on snowball method of paying off debt before considering National Debt Relief. I don't think it was worth the damage to my credit honestly.

4 years ago Edited January 3, 2022

Reply from National Debt Relief

Thank you so much for your feedback. We are unfortunately unable to locate you in our system. If you can provide an email address or telephone number this will help us review your situation.

Jan. 4th, 2022

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Jennifer Ocean Springs, MS

Everyone I have talked with NDR has been awesome and good at explaining everything to me, even when I call again. I appreciate the help they are doing to get me out of debt.

4 years ago

Reply from National Debt Relief

Great to hear! We understand that the process can be difficult at times, but goal here at National Debt Relief is to provide a 5-star experience for every client.

Dec. 8th, 2021

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Grace Lynn Muskegon, MI

They are excellent to work with. You are always able to communicate with them. They are professional but personable. They work hard to resolve and settle our debt.

4 years ago

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L BHS Tampa, FL

They have excellent customer service. It takes awhile to get some of the settlements done, but they go through immediately. This program has been a life saver for me.

4 years ago

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Colleen Fort Lauderdale, FL

I am relieved they are handling the creditors and helping me in this very stressful time It has been painless so far on the process of working with creditors

4 years ago

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Nathaniel More Meridian, MS

They saved me a ton of money and that is great!!! I just don't like how long it takes to get your debt resolved, they don't start talking to the creditors till after 6 months.

4 years ago

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CH

The positive is that my debt was settled successfully. However, at no point during the process was it made clear to me just how expensive and how high the fees were for the settling of that debt. When my final settlement was discussed with me, I had to speak with a total of seven people over the course of several hours in order to get my questions adequately answered. I spoke to numerous different employees who provided different numbers end it appeared as though they were not old trained or equipped to provide me with the information I needed. Knowing what I know now about how high the fees are for the settlement team and the lack of transparency I dealt with during the process, I would have elected a different route to address my debt.

4 years ago

Reply from National Debt Relief

Thank you so much for your feedback. We are unfortunately unable to locate you in our system. If you can provide an email address or telephone number this will help us review your situation.

Aug. 6th, 2021

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A W Moses Lake, WA

Quick follow up, customer service is friendly and informative. I’m glad I signed up for the program. This is the best decision I could have made for me and my family.

4 years ago

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Shelby Utica, NY

National debt relief helped me to turn things around and gave me hope when I didn’t think I had anything left. I would recommend to anyone struggling

4 years ago

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Ryan Caballero Woodland Hills, CA

Do not go with this company. They will extend your program as long as they can and as long as possible so that they can charge you as much fees as they can instead of trying to help fix your credit. 1. Their fee is 21% of the enrolled amount. For example 10K balance, even if they settle it for 80%, their fees is 2,100, so you’re not really saving 20% on the settlement, you’re actually paying 100 more if you just handled it yourself in the first place. Think about if your credit card debt is 100K, their fees alone will be $21,000. On top of the maintenance fee on your account which ends up to be about $25 a month. 2. They don’t start contacting any of your creditors until you have enough funds accumulated, and when they finally make an offer to your creditor, they will take most of it for their fees first. 3. Their Gitmead legal representation doesn’t really do much. A judgment was obtained against me and I didn’t even know about it. The only reason why I found out was because I was contacted by an attorney trying to represent me for a fee. This didn’t just happen once, it happened twice. 4. On one of my account, I called National Debt Relief that my creditor is planning on suing me and if they can prioritize that account. They never contacted that creditor. I ended up getting sued and eventually I had to borrow money from family and friends to take care of it on my own since they didn’t do anything about it. 5. Towards the end of my program, I have enough funds accumulated in my account. I called them on 04/26/21 to pay the remaining balance of my settlement. They told me that it takes 3 days to clear and that I had to pay the following month maintenance fees. On 05/03/21, I called them again to request a payoff, this time I’m told that I need to keep an additional $25 on my account in case the payoff is not approved. My payment schedule is 30th of every month on this account. Bottom line is, if you owe 5 or more credit cards and you go National Debt Relief, you are most likely to get sued, and since they don’t monitor your accounts, one day you’ll wake up that there’s a judgment against you. I originally had 7 accounts enrolled with them. I got sued on 5 of them. I eventually withdrew 4 accounts from National Debt Relief and settled the accounts myself. I was actually able to settle the 4 accounts for less than the settlement that National Debt Relief was able to get from my Creditors. Case and point, I had 2 Discover accounts. They got a settlement on one of the accounts for 40%. I was able to settle the other for 32.50%. On top of their 40% settlement, they charged me 21% of the enrolled amount for their fees. National Debt Relief makes it sound like they’ll be able to save you thousands. In the end, after all their fees, you’ll end up paying more than if you just called your creditors directly. Don’t be scared to pick up the call from collection agencies and creditors, you’re better off dealing with them directly than dealing with them through National Debt Relief.

4 years ago

Reply from National Debt Relief

Hello Ryan,
We’re sorry, it sounds like we missed the mark this time. Your happiness is our number one priority, and we’d like to make this right. A member of our team will be reaching out shortly, and you can also call us directly at 888-660-7427.

Jul. 6th, 2021

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joshua stone Traverse City, MI

Staff very friendly and understanding, got everything in motion very fast .very thorough in making you understand all your options . Was a great experience

4 years ago

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Linda in NC Baltimore, MD

I am so happy I chose this company to help me with my struggles! They are always so friendly and respectful when I call with a question! That means so much to me!

4 years ago

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SA Plano, TX

Excellent. They settled my accounts quickly and efficiently. For at least 50% reduced amount but sometimes more than 50% reduction. Friendly and available when needed.

4 years ago

Reply from National Debt Relief

Great to hear! We understand that the process can be difficult at times, but goal here at National Debt Relief is to provide a 5-star experience for every client.

Jun. 16th, 2021

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CC Railey Louisville, KY

The people who assisted me, initially as well as now that my debts are starting to be resolved, seem to understand how incredibly difficult this process is.

4 years ago

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Amy Sherman Brandenburg, KY

They have gone above and beyond they have kept me informed every step of the way they are working with my creditors they are working with me they are doing an amazing job

4 years ago

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Betmo79 Southaven, MS

I've been using this for a little over a year now. My credit score hasn't improved at all. I set everything up before the pandemic and now I am drowning. I've tried to contact them about my situation changing but they haven't gotten back with me. I don't know if I would have went this route if I had to do it over again.

4 years ago

Reply from National Debt Relief

Hello,
Thank you so much for your feedback. We are unfortunately unable to locate you in our system. If you can provide an email address or telephone number this will help us review your situation.

May. 24th, 2021

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Girl Gonzales Las Vegas, NV

They are very accomodating from the very start and are really there to help. I didn’t experience any difficulty in applying for the program. Debts are settled fast as well.

4 years ago

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Taylor Croston Lake Panasoffkee, FL

I LOVE this company!! They are always there to answer any questions I have. They will also work with you if for whatever reason you can't make a payment.

4 years ago

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lyla judice Saint Martinville, LA

It has been nothing but smooth sailing with NDR. I am so happy I found NDR to get me out of my debt problems. I would recommend this service to anyone in need.

4 years ago

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Shirl San Diego, CA

The last proposal I received was a very good offer. I knew I couldn't accept the offer, but the agent who was helping me, made things happen. He talked to his Supervisor and told me that the Supervisor made it happen. I was very happy .

4 years ago

Reply from National Debt Relief

Thank you so much for your feedback. We are unfortunately unable to locate you in our system. If you can provide an email address or telephone number this will help us review your situation.

Apr. 16th, 2021

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M. S The Bronx, NY

I am pleased with the results obtained and the timeline in which it was resolved. Looking forward for all accounts to be completed in the same manner.

5 years ago

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JoAnne Gattuso Wilkes-Barre, PA

I hit a hard time in my life and thought I would never get out of Debt... little by little..one by one National Debt is helping me to a stress free life...

5 years ago

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Tiffany Varela Waxhaw, NC

I like the approach they use to help people get debts paid off. They take the time to explain processes and every step they are in during each process.

5 years ago

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Beverly San Francisco, CA

I worked with NDR for over 20 months and they were "unable" to settle a debt. Turns out they never responded to the creditors 3 offers. After I quit NDR and called the creditor I was able to work out a deal that was appropriate NDR did not return phone calls or emails. My other debt was settled within 4 months. They paid the creditor $l.00 a month and my charges for the $1.00 was higher than that. After 22 months I was no where near finishing this program even though I had been sending $488 in a month and was actually ahead in my payments. I had been told the program would take a total of 26 months My credit is ruined and NDR is a joke. I would recommend working on your own with your creditors. NDR's fees will always be subtracted from your account every month but they will not be working for you.

5 years ago

Reply from National Debt Relief

Thank you so much for your feedback. We are unfortunately unable to locate you in our system. If you can provide an email address or telephone number this will help us review your situation.

Mar. 10th, 2021

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SHANA JOHNSON San Antonio, TX

I love that they keep me informed both with email and text messages in a timely manner. Everyone I have spoken with has been extremely supportive and helpful.

5 years ago

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long0401 Port Saint Lucie, FL

Administraters are extremely helpful, knowledgeable, professional and really seem to care about their clients on a personal level, not just a file on someone’s desk

5 years ago

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Michael Byrd Everett, WA

I like how professional the staff members are and how efficient they preform their duties to get their jobs done well to get my bills paid in a timely manner.

5 years ago

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Emmaly Knecht Santa Barbara, CA

They did a great job settling my debt I saved a decent amount of money. PLEASE BEWARE! You will get charged a settlement fee of $4700 and it is written in your contract but that fee is part of what you will owe in total.

5 years ago

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Wyatt Blizzard Fort Lauderdale, FL

They have been great, no surprises as they tell you what to expect on the very first call. They provide you with all the info you will need to succeed.

5 years ago

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lori murphey Missoula, MT

I was overwhelmed in debt. One call and I felt so relieved that they could help and help they did, we have payed off most all off my debt without breaking my bank

5 years ago

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Hawkinsp Festus, MO

This is the second time I've used National Debt Relief and both times it has been simple and virtually painless. My credit is definitely on the road to recovery!

5 years ago

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Juanita Cocoa, FL

Very responsive to inquiries. Provide explanations to anything you do not understand Have settled two large debts in a timely manner. Highly recommend.

5 years ago

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Russ Lynnwood, WA

I have been very impressed with National Debt Relief. They worked very closely with us and have saved us several thousand dollars. I highly recommend them.

5 years ago

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Bonnie Oley, PA

Within a month of enrolling, I had more than 1 settlement offers. The customer service is exceptional, everyone is so friendly, and you are made to feel human.

5 years ago Edited December 15, 2023

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Mindy Flowers Vernon, TX

During the time of quarantine, I had emailed my advisor and asked for assistance because I had 5 college age and 2 high school age students living with me. I never heard back or was contacted. I feel as if during this time, National Debt could have worked better with me.

5 years ago

Reply from National Debt Relief

We’re sorry to hear about your experience and want to thank you for sharing your concerns with us. Based on the limited information provided, we are unfortunately unable to locate you in our system. If you can provide an email address or telephone number. Please contact us directly at 888-660-7427, Thank you.

Aug. 24th, 2020

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Jmeythaler Post Falls, ID

I like what you have done for me so far, but it’s been almost a year now and there are still 4 of the 6 companies that have not been resolved. Worried of legal complications. Sent offers these companies have sent me, and I forwarded them to you, but I have no idea where they stand. Thank you

5 years ago

Reply from National Debt Relief

Thank you for the feedback – we’re glad to hear that overall you had a positive experience with us. A member of our team will be reaching out shortly to better understand your specific concerns. You can also call us directly at 888-660-7427.

Aug. 7th, 2020

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Barbara T Brooklyn, NY

I have found all my interactions with their staff to be very helpful and productive. They helped give me peace of mind as I strive to settle all my debts.

5 years ago

Reply from National Debt Relief

Great to hear! We understand that the process can be difficult at times, but goal here at National Debt Relief is to provide a 5-star experience for every client.

Aug. 6th, 2020

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Mandee Phillips Lancaster, OH

You helped me tremendously! You not only helped me but you worked with me to make things a little easier whenever I asked! It was a very pleasant experience!

5 years ago

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Maribeth Garrity Middletown, NY

I just want to thank everyone who works at your company. Between compassion and customer service, this has been a very positive experience in a very challenging time.

5 years ago

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Shirley Posey Dallas, TX

Thanks! for helping me get my credit card bills under control. I truly appreciate keeping in contacted with me when a creditor, wants to negotiate a settlement.

5 years ago

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NancyAKCampbell Rancho Cucamonga, CA

NDR saved us from ruin. They are professional and helpful and very patient! Honestly, I don't know what would have become of us if we had not found them.

5 years ago

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Charles Hooker El Paso, TX

It’s been nothing but great things since I have started. Knowing that the payments will be there and on time. And seeing the end of when the debt will be paid off.

5 years ago

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Therrera628 San Jose, CA

I feel like initially National Debt Relief was diligent about settling my credit cards. After over a year nothing has changed much. I still have 3 out of six credit cards that seem to be in limbo. Where is all of my payment money going to?

5 years ago

Reply from National Debt Relief

I'm sorry to hear about your experience and want to thank you for sharing your concerns with us. Based on the limited information provided, we are unfortunately unable to locate you in our system. If you can provide an email address or telephone number, we can pull up your account. Please contact us directly at 888-660-7427, Thank you.

Jul. 22nd, 2020

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Steven Brekel Oklahoma City, OK

Overall I’m OK but I am getting collection calls left and right on one. I have sent that information in and nothing is changing. I’m afraid this will get uglier before it gets resolved. I’m PPE to someone calling me to help get this resolved.

5 years ago

Reply from National Debt Relief

Thank you for bringing this to our attention. We try to maintain the highest standards of service and can appreciate your frustration when that does not happen. We will be reaching out shortly, but you can also call us directly at 888-660-7427.

Jul. 22nd, 2020

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leeleelee Phoenix, AZ

So far it's been okay. Making progress with my debt. But not too pleased with NDR if you want to skip or miss a payment because of a car emergency or such. It was a suck it up buttercup experience

5 years ago

Reply from National Debt Relief

I’m sorry to hear about your experience and also want to thank you for sharing your concerns with us. This is definitely not a usual occurrence for our company. We will be reaching out shortly in order to better understand and hopefully resolve. You can also call us directly at 888-660-7427.

Jul. 22nd, 2020

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WAYNE RICHARDSON Oxford, NC

I like you do what you say on paying off my debt. That is what I wanted. I did not know when paid off a debit there would Known Service Charges. I knew that there were settlement charges but all these unknown finance charges, make me thank I've been scam. Please tell me why there are these unknown charges in my account and on the end of account, when nothing is owe.

5 years ago

Reply from National Debt Relief

Thank you so much for your feedback. We’re very sorry to hear about your experience, and we’ll be reaching out shortly but you can also call us directly at 888-660-7427.

Jul. 20th, 2020