National Debt Relief
8.9
Overall Score
WAYNE RICHARDSON Oxford, NC
I like you do what you say on paying off my debt. That is what I wanted.
I did not know when paid off a debit there would Known Service Charges.
I knew that there were settlement charges but all these unknown finance charges,
make me thank I've been scam. Please tell me why there are these unknown
charges in my account and on the end of account, when nothing is owe.
5 years ago
Reply from National Debt Relief
Thank you so much for your feedback. We’re very sorry to hear about your experience, and we’ll be reaching out shortly but you can also call us directly at 888-660-7427.
Jul. 20th, 2020
Robert Poole Fresno, CA
The company has helped me to get out of debt but would've been better if settlements could have been better negotiated to a more reasonable amount than the 50 percent value so I wouldn't have to pay a lot more in taxes.
5 years ago
September Lutterman Salt Lake City, UT
I have been VERY happy with the work they have done so far with my accts. They are helpful, available, courteous & I'm so happy I got connected with them! Great job!
5 years ago
Polly Schmeling Minneapolis, MN
National Debit Relief has handle ever letter I have sent the and has almost finished negotiating with all my creditors. I am amazed at the lowered amount I have gotten.
5 years ago
Kelli L Klaassen Interior, SD
I like the auto pay. The payments aren't bad and when I call everyone I have talked to are very friendly and helpful. I tell people about N.D.R. all the time.
5 years ago
Georgia Hudler Kinston, NC
So far i have had a great experience with NDR. I have only been with them since Feb. and they have gotten two offers to settle so it is looking good at this time.
5 years ago
Angela Morris Los Angeles, CA
Really fast and great company with clearing your dept. They have helped me so much when things seemed hopeless..I have referred this company to all my friends...
5 years ago
Mario D Pearl City, HI
Awesome! NDR just blows me away for doing everything even when I was not expecting it. There are Not enough words to express my gratitude! Thank you, Mario D.
5 years ago
Charlie Norcross, GA
They are a good company and have helped me with my smaller debt relief but continue to work on my larger debt. I highly recommend this company for anyone with debt problems.
5 years ago
DEBORAH STARKE Lawndale, NC
Customer service is great. Never once did I have a problem with them. They answer every question and make sure all is good before they end the call. Excellent!!!
5 years ago
Mark Nixon North Las Vegas, NV
They have helped me a great deal already and I am only 13 months into my program and I’m looking forward to continuing on my program until I am debt free.
5 years ago
Wendy Eberhardt Hamburg, NY
National Debt Relief has been extremely helpful with negotiating down my debt and paying it off. Their staff is knowledgeable and friendly. I appreciate all they’ve done.
5 years ago
Chad Hawkes Smithfield, UT
To this point I’ve been very pleased with the service Ive received. The negotiators for the company have negotiated two of the three accounts I’m working on. Woot woot!
5 years ago
Reply from National Debt Relief
Thank you for the review. We love when our clients take time to let us know how happy they are! We’re happy you experienced our best-in-class service and results, and we hope to keep on delivering.
Jun. 30th, 2020
Larry Guillory Cottonport, LA
I called to lower my monthly amount because I am having some serious unexpected surgery and have many medical bills. The representative said that I couldn’t keep the $250 a month and had to raise it to $285. I hope I can make it because my medical is outrageous. If I can’t my only alternative will be bankruptcy. I am struggling at this point.
5 years ago
Reply from National Debt Relief
We’re very sorry to hear about what happened, and we would like to make sure mistakes like these don’t happen again. Please contact us directly at 888-660-7427, and we will do everything possible to make sure this situation is made right.
Jun. 29th, 2020
Shirley Graham Indianapolis, IN
To this point, I am really satisfied with the services that NDR provides. They keep me in the loop as they are negotiating and the final decision is always up to me. I wish I could move faster, but that's not their fault!
5 years ago
jeynea gray The Bronx, NY
Affordable monthly payments! The customer service is amazing, they are helpful and very understanding and look for way to accommodate you. The only downfall, your credit will take a tremendous hit so prepare for that.
5 years ago
Raymond Spell Wilson, NC
Every time I call the agents were very helpful and polite.
They were to able make all the adjustments I had during my service
with them. Great service.
5 years ago
Maryy Dallas, TX
I think the negotiations with my creditors has taken way too long and it’s completely ruined my credit. I knew that enrolling would do that to some degree but because so many of my creditors haven’t settled yet it’s really really affected my credit. If I had to go back and do it all over I probably wouldn’t
5 years ago
Darryl Tulsa, OK
Great service and what a relief this has been. All credit has been settled. The process took about a year. Moved slowly at first then progressed as promised.
Thanks so much
6 years ago
Lisa S
This has been a terrible experience. They have taken $$$$$ from us , ruined our credit, haven’t helped us with our debt, in fact we owe more now than when we started the program. That’s not including the constant harassing calls from Natl Debt Relief themselves, demanding you increase your bi-weekly payments, and threatening to drop your account if you don’t. ( these tactics don’t start until after you have been served with lawsuits from the very creditors they are supposed to be helping you with). Also, their “agents” are call center reps and you never speak with the same person twice. We finally called a lawyer and pulled out of the program. We’re gonna try to build our lives back up while we still have some pieces left to pick up. This is a long term SCAM. Don’t believe any of their advertising claims. They take advantage of people who are desperate.
6 years ago
Reply from National Debt Relief
Hello Lisa,
I’m sorry to hear about your experience and also want to thank you for sharing your concerns with us. Based on the information provided, we are unfortunately unable to locate you in our system. Please give us a call directly at 888-660-7427. Thank you.
I’m sorry to hear about your experience and also want to thank you for sharing your concerns with us. Based on the information provided, we are unfortunately unable to locate you in our system. Please give us a call directly at 888-660-7427. Thank you.
Nov. 21st, 2019
Chris Janesville, WI
At first was great, no calls, but after a while of monitoring my account, creditors were getting minimal payments, and fees, fees, fees. Account balance is going up, yet, the money isn't being sent as additional to get the accounts paid off. My monthly payments to NDR are higher than what I owe on some accounts. With the settlement fee, some accounts settled at the amount I owed, or pending higher.. No savings there. Credit score, don't bother... Mine dropped 65 points in a matter of months. The bigger accounts are still sitting untouched.
6 years ago
Reply from National Debt Relief
Thank you for your comments. I’m sorry to hear about your experience. This is definitely not a usual occurrence for us. Please call us directly at 888-660-7427.
Nov. 12th, 2019
NAMoore Las Vegas, NV
Awful organization, they work a settlement amount out, and present you with a payment option up front, but don’t expect that number to stick. They will constantly hound and harass you for money, they will send you approvals for payoffs and AFTER you approve the payoff, they will send another approval that forces you to call in, and wait for it, they ask you to pay more money...
They did little to nothing to help settle debts and continually asked for more money, the shady practice of you approving an agreement through their system and then turning around weeks later to tell you you can only approve that if you send more money is reprehensible. And the initial amount they tell you will not stick it will continually grow as more accounts enter into “agreement” I would never recommend or work with again... it is a waste and an additional stress that doesn’t not need to be added.
6 years ago
Reply from National Debt Relief
Hi Namoore,
I’m sorry to hear about your experience and also want to thank you for sharing your concerns with us. We will be reaching out shortly in order to better understand and hopefully resolve. You can also call us directly at 888-660-7427.
I’m sorry to hear about your experience and also want to thank you for sharing your concerns with us. We will be reaching out shortly in order to better understand and hopefully resolve. You can also call us directly at 888-660-7427.
Oct. 28th, 2019
Nancy Gibbs Gainesville, FL
NDR is great, however the amount I pay monthly leaves me in a real bind. Thank goodness once in awhile I get a hardship reduction because of recent dental bills and my car insurance.
6 years ago
Reply from National Debt Relief
Hello Nancy,
Thank you for the feedback and glad to hear that overall you had a positive experience with us. A member of our team will be reaching out shortly to better understand your specific concerns. You can also call us directly at 888-660-7427.
Thank you for the feedback and glad to hear that overall you had a positive experience with us. A member of our team will be reaching out shortly to better understand your specific concerns. You can also call us directly at 888-660-7427.
Oct. 8th, 2019
Lynn May
I would highly recommend using National Debt Relief if you are overwhelmed with credit card debt. You will finally be able to breathe again and get a good nights sleep!
6 years ago
Ramu Gorai Trenton, NJ
This company is fraud . I have a debt of 33K in 4 credit card . After one year "The Law Office of Robert S. Gitmeid" took 10K from me and didnt pay any single dollar to the creditor. One of the creditor didn't listen to this program - Discover bank took all my outstanding money $4000 from my personal account as garnish payment after 1 year. All credit card company file lawsuit against me .When I called "The Law Office of Robert S. Gitmeid" , they said they can not do any thing . They can try only and I asked them to return my fees as none of the creditor is listening to this national debt relief program. They said they can not return any of the money or fees . Now I have lost another 10K and I have another 10K negative balance and lost 1 year .Please beware about this program, none of the creditor listening from this company. They are fraud.
6 years ago
Carol Hastings Havre de Grace, MD
I am a current customer of NDR... When I started with them I paid biweekly amount of 143.50.... I changed my payment to once a month and suddenly I am paying 323.00... I pay for the legal every month and still get taken to court. I am confused as to how they settle for the lowest amount possible..... considering their fee is a % of what they settle your debt for. It does not give them much incentive to settle low now does it. I field constant calls regarding settlements they know my monthly payment will not cover.... They also tried to get me a loan through Liberty ( Which shares the same physical address as National Debt Relief. Sorry to say I'm kind of stuck with these people now. My first settlement was settled low, but the 700.00 charge to settle it Also put the final amount way above what I owed in the first place. I will be on the look out for another company or maybe when I do have some extra funds I will cancel and negotiate on my own..... One thing for sure there will not be a 25% fee when I settle the debt! Most of my stuff is already charged off and in collections, so they should be ripe for low settlements. I often wonder if these ridiculous settlements are made up, considering that once you hire NDR, you can no longer speak directly with the collections companies or creditors. I agree with most of the reviews... STAY AWAY! File Bankruptcy!
6 years ago
Reply from National Debt Relief
Hello Carol,
I’m sorry to hear about your experience and also want to thank you for sharing your concerns with us. We will be reaching out shortly in order to better understand and hopefully resolve. You can also call us directly at 888-660-7427.
I’m sorry to hear about your experience and also want to thank you for sharing your concerns with us. We will be reaching out shortly in order to better understand and hopefully resolve. You can also call us directly at 888-660-7427.
Sep. 9th, 2019
James G St Louis, MO
I enrolled in April. 18k in debt. The first card they settled was my discover with an original debt of 1944. They agreed to 1467 and charged me a 486 fee. You tell me. Is it worth it? They charged me what they saved me and that is not counting the monthly transaction fees and the optional 12 a month for legal service if I do get sued.
6 years ago
Reply from National Debt Relief
Hello James,
Thank you for sharing your concerns with us. Please contact us directly at 888-660-7427 in order to discuss your concerns in detail.
Thank you.
Thank you for sharing your concerns with us. Please contact us directly at 888-660-7427 in order to discuss your concerns in detail.
Thank you.
Sep. 3rd, 2019
scikaz Gilbert, AZ
I've been with the NDR for 8 months with on time payments They settled one account out of 4. I thought things were going well. I opted for the monthly fee which provides legal security as well. Experienced a minor stroke and other health issues in April. Again, payments have not faltered. I got a call yesterday with a sales pitch about what a great customer I have been and I have been chosen for this amazing opportunity. They claim to be able to settle all of my debt in 90 days at an amazing % since my last account was settled for less than 50% of my debt. . . by their top notch negotiation team. Sound too good to be true? It is. They want to pass me along to a rep from Liberty for a loan. They want me to take out a loan at 21% interest so they can get their money up front. The sales pitch continues that if I don't I may have to pay my entire debt or a very high percentage of it if NDR can't negotiate it down (I know. . .what the heck?) . . .then I would possibly face companies taking me to court, and of course that would be very stressful. No one seems to be able to tell me how much this loan is for either. I have to agree to the terms up front and then they'll tell me a few weeks from now how much the loan is for. Are you kidding? I paid for legal protection, remember?. I agreed to a preset payment which would get me out of debt in 3 years, remember? If I can pay more, I will. Sending me out to loan sharks puts me back right where I started. I don't know if this is a new direction the company is taking, but I'm considering contacting the district attorney's office and filing a complaint.
6 years ago
Reply from National Debt Relief
Hello,
I’m sorry to hear about your experience and also want to thank you for sharing your concerns with us. Please contact us directly at 888-660-7427 to futher discuss and hopefully resolve your concerns.
I’m sorry to hear about your experience and also want to thank you for sharing your concerns with us. Please contact us directly at 888-660-7427 to futher discuss and hopefully resolve your concerns.
Aug. 26th, 2019
Ray c Jacksonville, FL
I was lied to the very first day by NDR by two workers. This should tell you right away stay away. Little did I know about all the problems that are still happening. They tell me that I spoke with someone NO one ever called me. Yesterday a Manager was suppose to call back the manager never did. I requested Two years for a HOspital bill be a Priority NO onw II repeat NO one has done anything. The last women I spoke me that NDR called in May no one answered the phone . IT's two years wake UP!Please stay away it has cost me more money dealing with company that you could imagine. You don'y get the 40 per cent off the creditors balance in one case I paid more. I paid this company a lump sum to pay 3 bills off. They decided to do it in installment .There isn'y enough money to pay for the three remaining creditors.
GO THE BANKRUPTCY ROUTE MUCH CHEAPER AND NO HEADACHES LIKE THE ONE I GET WHEM I DEAL WIYH THIS COMPANY' PLEASE STAY AWAY.
6 years ago
Reply from National Debt Relief
Hello Ray,
I’m sorry to hear about your experience and also want to thank you for sharing your concerns with us. Please contact us directly at 888-660-7427 to further discuss your concerns.
I’m sorry to hear about your experience and also want to thank you for sharing your concerns with us. Please contact us directly at 888-660-7427 to further discuss your concerns.
Aug. 21st, 2019
Saxxon Tucson, AZ
One star is Far more than this company Deserves, if there was negative stars i would give 5. I start my debt relief with this company because i was in a tight spot and they had good reviews. However shortly after enrolling I Inherited Substantial money. At that point repeated call an pleaded with the Company to settle all of my creditor immediately that i am willing to Pay more then what I enrolled into the program for. Several months pass with many pleas to settle to no avail. Then I revived a court summons for one of my enrolled accounts (witch they haven't even started negotiate on ). Finally after 8 months of pleading with National Debt Relief they Finally settled my Accounts. However after reviewing my Statement I Noticed $3151.02 in random service fees that wasn't expressed in neither my service contract nor verbally, and they say I still owe them $1899.07. So my recommendation is run for the Hills and warn anyone to stay away from this company. Not one person i spoke to with their company fallowed threw with what they say just a lot of false promises.
6 years ago
Reply from National Debt Relief
Hello Saxxon,
I’m sorry to hear about your experience and also want to thank you for sharing your concerns with us. We will be reaching out shortly in order to better understand and hopefully resolve. You can also call us directly at 888-660-7427.
I’m sorry to hear about your experience and also want to thank you for sharing your concerns with us. We will be reaching out shortly in order to better understand and hopefully resolve. You can also call us directly at 888-660-7427.
Aug. 2nd, 2019
Katie Kansas City, MO
don't think I ended up saving any money in the end. I began the program with 3 debts totaling $13,800 and settled with $8,700 which is great. BUT there is a $3k fee to participate in the program, and in order to pay off the settlement amount I was told the best route was to take a loan through an affiliate company with an interest rate of 23.46% APR. In addition my credit score dropped significantly because of closing my credit cards AND not making payments on them for 9 months. There is also a W9 given at the end of the year for forgiven debt taxes owed. In my case this amount is just around $400.
So overall, yes it was nice to have one payment per month instead of 3 and I may have saved in interest over time from the credit cards if I had not gone through the program. But as of right now, 2 years after beginning the program I have paid $2,400 in interest on the loan and $3,000 to be in the program. I still have about $8,000 left to pay. Thank God I have a better job now so I can start to knock that amount down quickly, but as of right now the program has saved me a total of -$736 off of my original $13,800 How is that for a saving? My credit is slowly recovering, but no where near where it was before AND I am unable to qualify for credit card. So building credit is very slow.
I would recommend instead going through Financial Peace University by Dave Ramsey. Absolutely.
6 years ago
Reply from National Debt Relief
Hello Katie,
I'm sorry to hear about your experience and also want to thank you for sharing your concerns with us.
Please contact us at 888-660-7427 to discuss in more detail.
Thank you.
I'm sorry to hear about your experience and also want to thank you for sharing your concerns with us.
Please contact us at 888-660-7427 to discuss in more detail.
Thank you.
Jul. 18th, 2019
Sandi New Haven, KY
I never hear from them. I get offers to settle; I send it to them, nothing. My husband die and I'm suppose to contact his creditors to see if they will lower his debt. They never made an effort to see about the ones we already had an agreement with for his cards.
6 years ago
Reply from National Debt Relief
Hello Sandi,
Thank you for bringing this to our attention. We try to maintain the highest standards of service, and can appreciate your frustration when that does not happen. Please contact us at 888-660-742
Thank you for bringing this to our attention. We try to maintain the highest standards of service, and can appreciate your frustration when that does not happen. Please contact us at 888-660-742
Aug. 29th, 2019
christine edwards Roanoke, VA
I would never do this again. The stress and worrying about having to go to court is horrible. My credit is now below 600. I was not informed that I had to have a percentage of the money in my account before they would even contact the companies. The fees NDR charges are over $21.00 a month. I got a letter from one of my creditors threatening to take me to court and the man I spoke with at NDR was acting as though I was bothering him and he never reassured me that they would contact the credit union like I asked. I still have no idea if they contacted them. They do not keep you up to date on what's going on with your account. I've only been with NDR since the end of March and I am already a nervous wreck.
6 years ago
Reply from National Debt Relief
Hi Christine,
I’m sorry to hear about your experience and also want to thank you for sharing your concerns with us. We will be reaching out shortly in order to better understand and hopefully resolve. You can also call us directly at 888-660-7427.
I’m sorry to hear about your experience and also want to thank you for sharing your concerns with us. We will be reaching out shortly in order to better understand and hopefully resolve. You can also call us directly at 888-660-7427.
Jun. 24th, 2019
Laura Hamelin Chicopee, MA
I worked with this company for a year. In that time, all three of my accounts have been charged off. For months, I was told that one of my accounts was resolved and payments were completed. However, as soon as I asked for a paid in full letter, all of sudden, it was NOT resolved. NDR had only paid one payment out of three. Total scam artists. They had taken $1500 in fees over the past year & had accomplished nothing. It took WEEKS of calling several times to get them to agree to refund the $1500 in fees. There was absolutely zero benefit to being in this program the past year. Only frustration, lies, and being flat out stolen from. They have finally agreed to refund the fees, but I am STILL waiting to see that deposit show up in my bank account. AVOID THIS COMPANY AT ALL COSTS. They are extremely misleading & in my case, actually lied and stole from me. If I believed everything they said, they would have gotten away with stealing $1500 from me. Terrible business, complete scam artists, making a buck off a very vulnerable and desperate population. Please do not ever trust these people! I am writing this review to hopefully help someone else not get involved with this deceitful company!
6 years ago
Braulio Neira Donna, TX
I enrolled to National Debt Relief in order to consolidate and my credit debt. My first credit card was settled from an original balance of 10,449 to a settled amount of $8,766. While they offer to settle your debt for 50% they actually settled mine for 83%. The problem is that they charge a negotiation fee of 25% which in my case was $2,612...so in total i will be paying $11,378. That's right, i will be paying more than I originally owed after paying my settlement + their fee. How is that supposed to save me any money? Naturally I called concerning this situation. I was told by a QA that they would escalate my concern and see if they could reduce the negotiation fee since I would be paying more than owed after it was all done. 2 months passed and I called back to see if there was an update but to my surprise, they weren’t even aware of any escalation or what was said in my last call. I was told the negotiation fees were fixed and there was nothing they could do. So from my personal experience, I was disappointed and let down from their original promise to save money settling my debts. I will be paying more then originally owed using National Debt Relief. I hope this review helps someone. God Bless.
PS. I should also mention that I have left my own personal reviews in as many sites as I can so that my experience with NDR reaches other people considering this option. I have found that 100% of the time NDR responds to a review, they write a generic response saying they will be “reaching out” to you. They have never reached out to me. Or better yet, they will ask you to call in to discuss this issue. When I called, they had no idea what I was talking about and transferred me several times just to simply reiterate that they can’t do anything about it. The same NDR agent responding to these reviews should do the research on the account in question and call us back with actual options, solutions or explanations.
6 years ago
John
They started out really well. Then they became a serious disappointment. They tell you you call ahead and they rearrange payments they read a script that basically says he if you make changes you may or may not lose your dettlement. So when you make a deal make sure.you can cover because it is not easy to change. If you being sued by a creditor they will throw the worst possible offer in front of you. They say they will not collect there fee up front they do. They will collect all of thete fees before they finish paying creditor is paid off. If you credit is already in the toilet you would be better off filing for bankruptcy. My piece of advise is when you make your payment plan with do not fall into the trap of them telling you need to add more money.
6 years ago
Reply from National Debt Relief
Hi John,
I’m sorry to hear about your experience and also want to thank you for sharing your concerns with us. Unfortunately, we can't find you in our system. Please contact us at 888-660-7427 to discuss in more detail. Thank you.
I’m sorry to hear about your experience and also want to thank you for sharing your concerns with us. Unfortunately, we can't find you in our system. Please contact us at 888-660-7427 to discuss in more detail. Thank you.
May. 14th, 2019
Kirah Bidwell Menomonee Falls, WI
Resolved 2 of my debts fast!! Happy with the employees and program! Hoping to get the ones still to be resolved taken care of asap!! I like not recieving any collection calls as well!!
7 years ago
Matt McP Freeport, FL
I had $32000 in debt. NDR has already saved me over $4000 in payoofs and that is with only settling 2 accounts. I have a long way to go but they are doing what they promised.
7 years ago
Craig Saline, MI
NDR was very helpful with settling my credit card debts. Thank you! However with regards to my AMEX account they were not successful in negotiating a debt settlement with them due to their aggressive collection methods.
7 years ago
Christopher Owen Etter Brighton, CO
They have done a great job resolving my debts since I began 2 and a half years ago. At this time, I'm close to being free of the debts that were causing me sleepless nights.
7 years ago Edited September 14, 2021
James Staples Friendswood, TX
Most time when I call, I can expect to be there n hold for at least 5-10 minutes.
Before they even ask my name I have to give them my phone number, address, last four and date of birth. They should really think of creating a pin or secret password instead.
Now on to the nitty gritty. I loaded 5,000$ into my account my only for all of that to go towards fees, I was upset yes, but life went on. I put my entire tax return into the account (nearly 3,000$) and needed to skip or move a payment to the right. Well the money I put in there the second time also all went to fees, so my bank is now negative and in the red because when they take out their fees upfront they don’t leave anything for principal at all....nothing.
I’ve been in the program for closer to a year and still have two accounts that haven’t been reconciled or atill in negotiations.
Very disappointed for this company not sticking to their own schedules in regards to collecting their fees.
They don’t care about helping anyone, just another money grabbing scam.
0 stars.
7 years ago
Reply from National Debt Relief
Hello James,
I’m sorry to hear about your experience and also want to thank you for sharing your concerns with us. We will be reaching out shortly in order to better understand and hopefully resolve. You can also call us directly at 888-660-7427.
I’m sorry to hear about your experience and also want to thank you for sharing your concerns with us. We will be reaching out shortly in order to better understand and hopefully resolve. You can also call us directly at 888-660-7427.
Mar. 20th, 2019
Nicole Fairfax, VA
Zero rating may be a very kind rating!
DO NOT fall for this company's schemes. They are scam artist that have no real interest in helping resolve credit issues.
My debts are caused by my company and therefore fall on me. They gave me a smooth song and dance and claimed to be able to help with a large debt settlement. 2 years into their program - My husband had a severe heart disease. My sole source of income was lost. I contacted them many many times letting them know that we have a problem. They instead kept on me to increase my monthly payments to them. When I told them that I am having serious financial hardship - they informed me that they will remove the large debt - the main reason why I signed up with them - from my account. And if I wish I could try and settle with them on my own.
I had read that before and I did not heed the reviewer's caution. SO PLEASE HEAR ME - DO NOT SIGN with these guys. Try and negotiate with your lenders on your own.
Now after all this time - my credit score is in the toilet because of the way they schedule the settlement. And I could have most likely - done a better and more prudent job - of trying to do this myself.
7 years ago
Reply from National Debt Relief
Hello Nicole,
I'm sorry to hear about your experience and would like to thank you for sharing your concerns with us.
Please contact us at 888-660-7427 to discuss in more detail. Thank you
I'm sorry to hear about your experience and would like to thank you for sharing your concerns with us.
Please contact us at 888-660-7427 to discuss in more detail. Thank you
Mar. 20th, 2019
Codi Lark Sierra Vista, AZ
Great! I love that they contact when it’s important otherwise handle things behind the scenes not bugging me every two mins! I like phone calls instead of emails too!
7 years ago
Joseph Albert Clinton, WA
I'm very pleased with the settlement of the first two accounts but have not heard anything about the rest. I gave verbal feedback through a telephone call about a week ago That call included the foregoing comments.
7 years ago
Velet Jones Chesterfield, VA
I only have 1 recommendation and that is to let National Debt Relief appear on all company phone numbers.
Not understanding # 4, however I answered.
7 years ago
Eric P.
Would like to be better informed as to scheduled events like who’s going to be paid next etc.
I also think an every 45 day call from CUST service would make the program more paletteable.
7 years ago
Donna Spring, TX
I know that things take time and so I'm not surprised that some debts are still not resolved. However, I feel very out of the loop regarding where the unresolved ones stand. I don't know if NDR has even had contact with these creditors. I don't like not knowing anything.
7 years ago
Reply from National Debt Relief
Hello Donna,
I'm sorry to hear about your experience and also want to thank you for sharing your concerns with us.
Unfortunately, we can't find you in our system. Please contact us at 888-660-7427 to discuss in more detail. Thank you.
I'm sorry to hear about your experience and also want to thank you for sharing your concerns with us.
Unfortunately, we can't find you in our system. Please contact us at 888-660-7427 to discuss in more detail. Thank you.
Feb. 20th, 2019
Alexa Bourgeois San Juan Capistrano, CA
I haven’t heard from anyone at National Debt Relief in quite sometime. Only 2 of my debts have been negotiated. I paid for the law services and they refused to help me with a debt that wasn’t and isn’t on my credit report, we both knew nothing about, and started garnishing my wages over $600 monthly around a month (still brand new) after I started with the company. I would expect much more to have been done by now. I’m disappointed with service immensely but dedicated to making my debt disappear through hard work paying it off. Why isn’t anything progressing? Sure hope I’ll be receiving a call soon.
7 years ago
Reply from National Debt Relief
Hello Alexa,
We apologize that our service did not satisfy your expectations. We set a high standard for ourselves and are truly sorry to hear this. Your happiness is our number one priority. I will be reaching out shortly and you can also call us directly at 888-660-7427
We apologize that our service did not satisfy your expectations. We set a high standard for ourselves and are truly sorry to hear this. Your happiness is our number one priority. I will be reaching out shortly and you can also call us directly at 888-660-7427
Nov. 26th, 2018
Linda Hahn Omaha, NE
The staff there has been very efficient and helpful. I am in a much better place and frame of mind since reaching out to them and cannot thank them enough
7 years ago
Reply from National Debt Relief
Linda, thank you for taking the time to leave a review today. We have some of the most talented and hard-working agents on our staff and we're glad that they were able to help put your mind at ease concerning this process. We wish you the best of luck!
Nov. 20th, 2018
Tyrone Wells Fishers, IN
Don't Trust these guys, this company is nothing more, than people that take advantage of poor people in debt, let do the maths, DISCOVER, $13063.00 I own them, they settle for $10492.32, they receive 21% up front, that $2753.23, so the money up front puls the settlement add up to,
$13235.55, you just cost me $172.00 more what I recently own DISCOVER. HOW IS THAT HELPING ME! Next CITI, before I even ask for help from them, CITI settle with me for less than $3300.00, I send National Debt Relief a letter, with that settlement on it but they choose to take 21% out of $8590.00, WHY? This company have you wait from 6 months or more before they settle your debt don't be a fool, they just fatting you up for the kill, they waiting for there 21% up front, so far this company have not save me anything so far, They put me more in debt.
TYRONE WELLS
7 years ago
Reply from National Debt Relief
Hello Tyrone,
Thank you for bringing your concerns to our attention. We work hard to provide the best value as we help our clients become debt free. A member of our team will be contacting you directly to review your experience and better understand this specific situation. If you prefer, you can also call us directly at 888-660-7427.
Thank you for bringing your concerns to our attention. We work hard to provide the best value as we help our clients become debt free. A member of our team will be contacting you directly to review your experience and better understand this specific situation. If you prefer, you can also call us directly at 888-660-7427.
Sep. 18th, 2018
