Name: National Debt Relief
Rating: 4.8

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jennifer Greenville, PA

I have been with them for a less then 6 months they have settled 2 out of 12 of my credit card debit. One was 3,000 for 1400 and 3200 for 1700. which is great. but the $700 fee for the one settlement was a shock. I don't recall them telling me about a 17% -25% fee for each settlement. ($700) most of my balances on the cards are around $1000. How is that helping me, that could be a settlement payment. I might have to look for better options. :.(

5 years ago

Reply from National Debt Relief

Hello Jennifer,
I'm sorry to hear about your experience and also want to thank you for sharing your concerns with us.
Please contact us at 888-660-7427 to discuss in more detail.
Thank you.

Jul. 18th, 2019

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James O espe Moscow, ID

Very good. All questions have been answered to my satisfaction. They are willing to spend as much time as is needed to deal with my questions.

5 years ago

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James F Thomas Jr La Mesa, CA

Have not been in the program long enough to fairly rate yet. Only 2 out of 17 creditors have been contacted and/or settled since mid Dec. Too slow of a process so far. Lack of updates and contact regarding my account.

5 years ago

Reply from National Debt Relief

Hello James,
Thank you for bringing this to our attention. We try to maintain the highest standards of service, and can appreciate your frustration when that does not happen. We will be reaching out shortly, but you can also call us directly at 888-660-7427.

Mar. 20th, 2019

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Gerri Hilo, HI

I am thankful that there is another option to Bankruptcy. They have helped me every step of the way. Very professional and prompt!

5 years ago

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Mark Hammond Baden, PA

Constantly updates some settlements handled quick, when I call all questions answered to my satisfaction. Overall really like this company,

5 years ago

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Robert Young Seattle, WA

National Debt, has lived up to the reviews standards & outcomes as promised by my initial contact, which was indicated it would be. To this point, I am grateful.

5 years ago

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MB Watertown, NY

Excellent service both in guiding me and negotiating with creditors. It's lifted a huge burden from me as I head into retirement.

5 years ago

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Elaine Fresneb Clearlake Oaks, CA

National Debt Relief agents have all been very helpful My experience with the company has been positive with excellent results.

5 years ago

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Dan B. Peoria, AZ

After drowning in debt, half of my debt is paid, and so are half of my creditors. I haven't used a credit card in 16 months! Yeah!

5 years ago

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Glenora Rosen Geneva, NY

I am grateful to National Debt Relief for helping me with my debt issue. There were times when I had to contact several representatives to encourage some movement on one of my accounts. Otherwise I enjoyed a positive experience.

5 years ago

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K.B. Brooklyn, NY

Amazing experience! Highly recommended for anyone needing to cancel out old credit card debt. I couldn't be happier with the service they provide.

5 years ago

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Adelmo Cruz Arden, NC

You guys are doing what you advertise and is helping people with the financial solutions negotiating costumers debts with creditors

5 years ago

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robert moore Tuscumbia, AL

Good company with great customer service. They have answered all my questions and have kept me up to date on any action they have taken on my behalf.

5 years ago

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Pam Nelson Wilmington, NC

I have had an excellent experience with national debt relief. The representatives have always been responsive and informative.

5 years ago

Reply from National Debt Relief

We're very proud of our team of talent, and we're glad that you got to experience their professionalism firsthand. Thank you for taking the time to leave a review.

Nov. 20th, 2018

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Alice Waterstraw-Ponyah Camp Verde, AZ

I have been with the company for over a year now. Their fees are 20% of debt settled which should be 20% of the savings since they might work a bit harder to settle for less. I sent them $8100 to pay off the debts already settled but they REFUSED to send lump payments to those. Instead keep settling debt and took out their fees instead of paying off the debts already settled. My complaints were replied with it's company policy... but I am the client and it's my money. Run fast away from this company. With their fees many savings were only $500 or so.

6 years ago

Reply from National Debt Relief

Hello Alice,

Thank you for your comments. I’m sorry to hear about your experience. This is definitely not a usual occurrence for us. We will be reaching out shortly in order to make things right. You can also call us directly at 888-660-7427.

Oct. 10th, 2018

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Lin Longwood, FL

After reading all of these terrible reviews, I wish I’d gone with a different debt consolidation program. I signed up in October 2017 and nothing has happened, aside from them taking out 2 payments a month. I haven’t heard a word from this company since the day I finalized my paperwork. I finally called and they told me to call back in 4-6 weeks because there may be more progress then. Very frustrating and I’m hoping something, anything, will be done soon.

6 years ago Edited September 14, 2021

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James Swanson Brockton, MA

Paid 6000 over 1 year, they have taken 3300 in fees. One account settled early saving me. One account owed 11300, they settled for 9115 and so far have taken 2373 fees on it which is 11485 total on that one. they make sure they get their fees before paying creditors. 2 other accounts settled with their fees those 2 saved me 1000. I hope they are done with fees on those 3. That's 800 saved on 3 accounts unless they keep charging me. Look elsewhere. I still have 3 more creditors to go.

6 years ago

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Carrie Kruger

The representative resolved the question and the issue.

3 months ago

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L Turner Avon, IN

Great service! Used to get my credit under control after my home was placed in foreclosure. I was unable to buy a car to get a better job my credit was so bad. Now I got a great score and able to get what I need easily.

2 years ago

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Reese Pleasant Grove, UT

I used National Debt Relief and they helped me through every step and told me what to do to stop the collection calls. They negotiated for me and I saved money.

5 years ago

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Linda Curless

Friendly, helpful, honest, negotiable, easy to reach,

4 months ago

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Gail Granfield

I am satisfied with the program of helping me resolve my undisclosed debts.

4 months ago

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Dena B

Very kind, understanding and caring people

4 months ago

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bchico13

National Debt Relief got me a great settlement

4 months ago

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Jesus Kilgore

They are good with communication and also very friendly

4 months ago

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Dallas Kramer

Everything has went smooth and just as they said it would

4 months ago

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Shelly Wilcox

Their customer Service is excellent and very compassionate!

4 months ago

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Terry Newton

I like talking to a actual person when I have a problem. My dislike is nothing!

4 months ago

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Beck

Overall the company has been very supportive and transparent

4 months ago

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Anthony Chase

Completely satisfied expectations so far.

4 months ago

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Mageofnight

These people have alleviated a lot of my stress!

4 months ago

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Annmarie Gray-Collins

Great customer service. Everything is explained.

4 months ago

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Cindy Sparks

It was very easy to take care of the question i called for

4 months ago

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candace hall

Good experience! Great customer service!

4 months ago

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Missy1225

They have been working diligently on my case

4 months ago

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Debbie Conger

They explained things to me and how it would help me.

4 months ago

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Eddie Hefner

Great people. Very helpful and courteous

4 months ago

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Ramin Amiri

Outstanding company love it excellent se

4 months ago

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Drew Werner

Great service. Nothing to dislike about them.

4 months ago

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Dawnette Renee Bowser

Very helpful. Have already made settlements

4 months ago

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Ttam Rellew

So far, so good. Just in the beginning stages though.

4 months ago

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Rodney Hill

The process works, patience is of virtue!

4 months ago

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Alexander Quiroz

Great Customer support and communication!!!

4 months ago

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Dennis Barton

they have handled my situation very well

4 months ago

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Tracey DeSouza

I would like them to deal with a specific creditor now.

5 months ago

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Teza4u

They are amazing. I would highly recommended

5 months ago

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Diana Whetstine

I love y to he fact they are helping me reduce my debt

5 months ago

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tomaline lopez

I didn’t get a response last time I called!

5 months ago

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Cat

Very easy to navigate the portal and 24/7 customer service representatives.

5 months ago

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Deanna Pendergrass

They got my debt settled quickly and expertly

5 months ago