Name: Freedom Debt Relief
Rating: 4.7

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Casey J Las Vegas, NV

Just another company to walk on those of us that are less fortunate and informed. I have watched my credit score drop 78 points in the last 3 months since I started my program. FDR has done absolutely nothing in regards to resolving any of my accounts. Then they like to speak down to you over the phone and explain how “most don’t understand” their program. They have taken close to $80.00 in fees, but not one single bit of progress has been made almost 90 full days later. Even when you have enough in your savings account to pay off smaller debts. They just allow your credit to continue to ding instead of moving it towards that debt. I feel this company is MUCH more concerned with getting money from you than actually helping resolve any debt in a timely manner before it’s unrecoverable. (To anyone thinking about responding to this, I’m past your sales person lies, your company already did over 2+ years of damage I had finally recovered before I believed your sales pitch of a lie)

6 years ago

Reply from Freedom Debt Relief

We sincerely apologize for your frustration, sir. Allow us to explain our process further. Please accept our apologies if our program was not explained thoroughly to you. We are not a debt consolidation program. How we successfully assist clients in reducing the debt they owe is by negotiating structured settlement amounts for less than the balance (usually including interest and late fees) owed by the client. Once the settled amount has been collected by the creditor, the account is considered as resolved and no other balances are due for that account. However, in order to obtain a settlement, we have to present enough funds to the creditor to negotiate with. The funds accumulate from your monthly deposits scheduled for each month. Once there are enough funds in the dedicated account to negotiate with (usually within the first 4 to 6 months in our program), the negotiation process can begin. Please understand that during this time, the creditors are reporting the account negatively to the credit bureaus. This is why you are seeing the negative impact to your credit score. However, this is temporary. Once the accounts began to settle and the creditors update the status with the credit bureaus, you will then see a positive impact to your credit score.
Also, when it comes to our settlement fees, please know that these are not collected until a settlement has been obtained and the first payment has been scheduled to the creditor. Then and only then does Freedom Debt Relief collect any fees. Since Freedom Debt Relief is not a law firm, we can't give legal advice or provide legal representation to our clients. However, we do offer our clients the option to subscribe to a service from The National Litigation Law Group (“NLLG”), a national collections defense law firm. For a monthly subscription fee (paid to NLLG, not to Freedom Debt Relief), NLLG will represent Freedom Debt Relief clients in the event a creditor files a collections lawsuit. Also, the dedicated account is provided by the financial institution, Crossroads Financial Technologies (CFT). In order to maintain the dedicated account, the institution charges a monthly maintenance fee. Again, this fee is collected by CFT; not Freedom Debt Relief.
If you have any questions for us at this time in regards to the fees mentioned or the details of your account specifically, please do not hesitate to contact us in client services at (800)655-6303 or via email at for assistance. If you log onto your client dashboard at , you will see there is also a chat option available to you as well. We are here 7 days a week to support you on this journey. We appreciate your honest feedback, and we hope we’ve provided you with clarity regarding our program. Thank you for choosing Freedom Debt Relief as a guide to your debt-free future.

Jan. 8th, 2019

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Mack Independence, MO

Made me feel good to speak with on the phone. FDR reassured me that everything was going to be worked out and they would get settlements from my creditors and would work with them. Made me feel relieved.

6 years ago

Reply from Freedom Debt Relief

Mack, it makes us so happy to hear that you are seeing the great benefits of the program and seeing that Freedom Debt Relief is really here to help consumers get out of debt! We look forward to settling your remaining debt and meeting your goal of officially being debt free. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jan. 4th, 2019

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Franz Nashville, TN

I was overwhelmed by my debt. Signing on with Freedom Debt Relief has spared me much anxiety. I can't thank them enough for my piece of mind. FDR is the real deal.

6 years ago

Reply from Freedom Debt Relief

Hello Franz,

Thank you for your wonderful feedback. We are very glad to ease your mind while being debt free and we are excited to see you graduate. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jan. 3rd, 2019

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Jehan Syracuse, NY

Everyone that i talked to was very nice. My questions were answered and explained everything to me so i could understand. They were very knowledgeable

6 years ago

Reply from Freedom Debt Relief

Thank you so much, Jehan, for your remarkable feedback! We work hard to provide all of our clients with a great experience from all aspects of the program and are pleased to hear you couldn’t be happier! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jan. 3rd, 2019

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Bes Lofberg Random Lake, WI

Overall, I have had a good experience with Freedom. But I have felt somewhat adrift at times because I think the average client such as myself is unsure of the expectations moving forward in the process.

6 years ago

Reply from Freedom Debt Relief

We're pleased to hear that you've had a great experience thus far, Bes! We hope to maintain these expectations as you move forward! For any updates in regards to your account, please contact client services at (800) 655-6303 or log onto . Thank you for choosing Freedom Debt Relief!

Jan. 2nd, 2019

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Bobby Hope Mills, NC

Had annissue recently sooke with representative Mrs S she got all my issues resolved and quickly, FDR also keeps me so informed as I go thru the program

6 years ago

Reply from Freedom Debt Relief

We're relieved to know your concerns were addressed and resolved in your initial phone call to us. Thank you for sharing the positive outcome regarding your experience. We hope that no other concerns come up for you. However, if they should, please continue to contact us in client services for assistance. You can also view the details of your account by logging onto your client dashboard at . Thank you for choosing Freedom Debt Relief to meet your financial goals!

Jan. 3rd, 2019

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Joyce E. Woodside Excelsior Springs, MO

I am pleased with the service. Only problem I have had is using Freedoms phone and address. Lot of the companies won't let you change to this information.

6 years ago

Reply from Freedom Debt Relief

We apologize for the challenging time you're having in updating your personal contact information with the enrolled creditors. It is up to the creditor to accept the changes. However, as we begin to settle more accounts for you, the creditor contacts should come to a stop. If you have questions as to how to handle creditor calls, please refer to the helpful videos that can be found on the home page of your client dashboard: . Thank you for choosing Freedom Debt Relief to meet your financial goals!

Jan. 3rd, 2019

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Ron H. Oklahoma City, OK

Unprepared for lifes curve ball . I needed help and freedom debt relief was the answer and I am extremely happy with my results and highly recommend their services.

6 years ago

Reply from Freedom Debt Relief

We're so glad to know that our program was the solution to your debt concerns. Thank you so much for sharing how we've been able to assist you in dealing with the unexpected debt. We also appreciate the high recommendation as well! If you ever have questions or concerns regarding your account, please give us a call at (800)655-6303 or via email at for assistance. Thank you for choosing Freedom Debt Relief to meet your financial goals!

Jan. 3rd, 2019

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Russell Brooks

By in large my experie has been satisfactory. Some of the support staff does not always know what they are doing. Fees that are charged have never been properly explained .

6 years ago

Reply from Freedom Debt Relief

Hello Russell,

We're sorry to hear that you are disappointed with the way the program is turning out for you. We strive to make sure we're answering all questions or concerns that our clients are facing with. We would be more than happy to review your account with you to resolve the concerns you are having. A member of our team will be reaching out to you.

Dec. 27th, 2018

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Cristal Acevedo

It has been great overall. I'm just still anxious on how long it takes to settle debts. I understand everything takes time, I just wish there was more information on what is the next account their tackling.

6 years ago

Reply from Freedom Debt Relief

Thank you for your honest review, Cristal. You're absolutely right, everything takes time, however, we're confident you will see success. Also, if you have questions regarding the negotiations taking place on your accounts, please feel free to contact client services by calling (800) 655-6303 or email . Thank you for being a part of Freedom Debt Relief!

Dec. 27th, 2018

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John W. Watkins

Outstanding customer service just a phone call away. No matter who you speak to, everyone is extremely knowledgeable and anxious to help and answer your every concern.

6 years ago

Reply from Freedom Debt Relief

We appreciate your kind words, John! We work hard to have world-class, highly trained client services team that's always ready to help resolve your questions or concerns. Give them a call at (800) 655-6303 or log onto your client dashboard at . Thank you for being a part of Freedom Debt Relief!

Dec. 27th, 2018

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Sandra E Sweeney

I was in a horrible state until freedom came alomg, my credit rating has gone up and I am beginning to be free of debt I thought I could never escape from.

6 years ago

Reply from Freedom Debt Relief

We're thrilled to hear that you're moving forward positively, Sandra! You're meeting your financial goals and we're proud to see your progress. Don't forget that we're here to support you every step of your journey and any time you have questions regarding your account, please don't hesitate to contact client services at (800) 655-6303 or log onto . Thank you for choosing Freedom Debt Relief!

Dec. 27th, 2018

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Sue HArtman Amery, WI

Very easy to work with. No lectures , just explained how it worked. Never had any problems and customer service was always very helpful. Would highly recommend this company.

6 years ago Edited January 10, 2024

Reply from Freedom Debt Relief

We always have your best interests in mind, Sue! We're happy to see your success and we're looking forward to your next milestone! Thank you for choosing Freedom Debt Relief and please don't hesitate to reach out to client services when you have questions or concerns. Give them a call at (800) 655-6303 or log onto !

Dec. 27th, 2018

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Sara

This is the best program and the people that have helped me have been the most patient people and most helpful ever. I couldn't have asked for a better experience.

6 years ago

Reply from Freedom Debt Relief

Our advocates in client services stride to provide each and every client with a world-class customer service experience. It's extremely rewarding to hear how pleased you are with our level of customer service. Thank you so much for sharing this with us! We ask that you continue to contact us in client services with any questions or concerns that come up for you. Keep in mind you can always view the details of your account by logging onto your client dashboard a . Thank you for choosing Freedom Debt Relief. Here's to a debt-free future!

Dec. 26th, 2018

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DANNY R CHILDERS Valliant, OK

I was told that I wouldn't have to deal with any creditors. However, one of them that I had an agreement with is trying to sue me. FDR is supposed to be handling everything, but I was under the impression they would have handled it before it got this far.

6 years ago

Reply from Freedom Debt Relief

We're sorry to hear this, Mr. Childers. It is true that some creditors are more aggressive than others. We've been negotiating with hundreds of creditors for over 15 years, so we have a sense of how aggressive they may or may not be based on this experience. We can share that insight with clients during the initial debt evaluation and put plans in place to prepare if threats of legal action happen. If you have any questions regarding the balance mentioned, please reach out to our Advanced Collections Team at (800)993-8950. Thank you for choosing Freedom Debt Relief.

Jan. 3rd, 2019

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Mary DeKeyser Green Bay, WI

I am very happy with the process of my debt relief. Freedom Debt Relief has made my life less stressful. Thank you for the wonderful team and the job that all of you do.

6 years ago

Reply from Freedom Debt Relief

We're proud to be on your side, Mary! Not only do we provide debt-relief, but we also help with stress relief! Don't forget that we're here for you every step of the way and any time you have questions or concerns, please don't hesitate to contact client services at (800) 655-6303 or log onto . Thank you for choosing Freedom Debt Relief!

Dec. 27th, 2018

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SANDRA ARCE Ridgewood, NY

Customer service is excellent , never had any issues when i had to call to change my billing cycle or speak to someone regarding my case when it went to court

6 years ago

Reply from Freedom Debt Relief

We're glad to hear that every one of your concerns have been addressed to your satisfaction. It's also rewarding to know we were able to assist you resolve a balance with an aggressive creditor. Great job not allowing this hurdle to stop your progression toward a debt-free future, Sandra. Please let us know how we can continue to support you as you work toward graduation. Always feel free to contact us in client services at (800)655-6303 or via email at anytime you have questions or concerns about your account. Thank you for choosing Freedom Debt Relief to accomplish your financial goals!

Dec. 21st, 2018

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Dennis kuhlmann Bonne Terre, MO

Freedom. Debt relief has done a GOOD job I am seeing a lot of good things coming from this program. I would recommend them to any one that is struggling to pay off debts.

6 years ago

Reply from Freedom Debt Relief

You are doing a fantastic job in our program, Dennis. Congratulations on the many successes you've had with us. We also appreciate the high recommendation of our service. As you continue on your debt-free journey, please know we are here to support you every step of the way. Feel free to contact us in client services at (800)655-6303 or via email at anytime you have questions and/or concerns regarding your account. Thank you for choosing Freedom Debt Relief to conquer your financial goals!

Dec. 21st, 2018

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Brian Aylett, VA

Was a little hesitant at first but now I see this is the fastest way to resolve my debt situation, FDR gives all the information and steps needed to succeed in their program

6 years ago

Reply from Freedom Debt Relief

Thank you, Brian, for your excellent review. We understand the beginning of your debt free journey may be uneasy but we are confident you will see fantastic results. We are very confident you will become debt free soon! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Dec. 19th, 2018

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Carol Kent Valley Village, CA

Debt consolidation is scary for me, but the people who work here are great at calming me down!! Thank you for all your hard work & positive advice!! This is a great program.

7 years ago

Reply from Freedom Debt Relief

Thank you, Carol, for your fantastic feedback! We're so pleased to receive such positive feedback in regards to our company. Our goals are to make sure all clients feel welcome, valued and confident in the program. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Dec. 17th, 2018

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Rosalind Simpson Beaumont, TX

I was so glad when someone told me about debt relief ,they have put a plan together for me that I can live with iam So happy with Freedom debt relief

7 years ago

Reply from Freedom Debt Relief

Hello Rosalind,

We appreciate your feedback and we are so happy to hear that you have had such a positive experience. We're excited to watch you become debt free! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Dec. 17th, 2018

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Wanzer Greensboro, NC

So far my experience has been great. Calls have stopped and I’ve received my first settlement agreement l. I’m looking forward to being out of debt with your companies help.

7 years ago

Reply from Freedom Debt Relief

Congratulations, Wanzer on receiving your first settlement! We look forward to settling your remaining debt and meeting your goal of officially being debt free. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Dec. 13th, 2018

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Linda San Francisco, CA

Dislike this barely readable questions. Really hard to read when it is so light. Otherwise, dealing with all of your team was a pleasure. Always patient & cooperative.

7 years ago Edited January 10, 2024

Reply from Freedom Debt Relief

Congratulations on being well on your way to a debt-free future, Linda! It's so rewarding to hear how pleased you are with our service. Thank you for taking out the time to share the great experiences you've had with us. As you continue toward your financial goal, please continue to reach out to us in client services with questions or concerns regarding our program. Thank you for choosing Freedom Debt Relief. You can do this!

Dec. 7th, 2018

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Rodney Hanover, IN

The story they told me to enroll me doesn't match the terms of the contract. I was under the impression my settlement was a finite amount set in stone. Also I think the fees should be based on savings rather than enrolled amounts. What's the incentive to get the best reduction? Plus I think the fees are to high. At 20% average or more, Settling a $20,000 debt at 50% will cost you $14,000. Doesn't sound so good in those terms. Does it?

7 years ago

Reply from Freedom Debt Relief

We're sorry if you feel you weren't informed enough about our program. We work constantly to improve how we communicate to our clients. We do collect a one-time settlement fee, but only once a settlement has been negotiated and authorized by the client and we have started making payments toward the settlement. Consider the following when it comes to our fees. Compare our fees to 100% of the debt balance and the interest plus late fees and any penalty fees if someone can't meet the monthly required minimum payment. We offer a proven solution at an affordable monthly cost that helps our client pay down their entire debt. Thank you for your honest feedback, Rodney.

Dec. 7th, 2018

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CAROL LIGHTHILL Columbus, TX

FDR has been a great company to work with. Everyone is very courteous and friendly. They have been working very hard to help me resolve my debts. I wish it would go faster. lol.

7 years ago

Reply from Freedom Debt Relief

Dear Carol,
We hope to continue to fulfill your requests and settle your accounts in a timely manner. We value each and every individual client and we are happy to assist you in becoming debt free. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Dec. 7th, 2018

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Randy Bivins

I wanted to give-in and listen the "creditor" but I was talked out of an early settlement by my Freedom Debt Relief Adviser, who said wait. I am glad I waited, now!!!!!

7 years ago

Reply from Freedom Debt Relief

Congratulations on your first settlement, Randy! This first milestone is just one step towards your brighter financial future and every day you're moving forward positively. Throughout your journey with us, please don't hesitate to contact client services when you have questions or need assistance, simply call (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Dec. 7th, 2018

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Brittany Brigham City, UT

The process so far has been great! Everything is going great and they answer all of my questions and concerns immediately. I am excited to be debt free from this program.

7 years ago

Reply from Freedom Debt Relief

We're excited about your success too, Brittany! Keep up the great work, every day you're a step closer to your brighter financial future. Any time you have questions regarding your account, please continue to reach out to client services by calling (800) 655-6303 or email . Thank you for being a part of Freedom Debt Relief!

Nov. 29th, 2018

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Lonnette A Russell Brooklyn, NY

I am really happy that FDR was able to make a settlement on one of my accounts. I love to see progress and feel hopeful that this process will be over real soon.

7 years ago

Reply from Freedom Debt Relief

Congratulations on your first settlement with us, Lonnette! We also enjoy seeing our clients progress through our program. You are off to a very strong start. We encourage you to keep up the hard work! As you work toward becoming debt free, always feel free to contact us in client services anytime you have a question and/or concern regarding your account. Thank you for choosing Freedom Debt Relief. You can do this!

Nov. 29th, 2018

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Kathryn Knickelbein East Stroudsburg, PA

I am very pleased that I chose to help me in my financial crisis. I am very close to being debt free. It has been a very positive experience. Thank you!

7 years ago

Reply from Freedom Debt Relief

You are extremely close to being debt-free. Great job, Kathryn! Because of your hard work, efforts and patience, you are now approaching graduation. Wonderful job and congratulations on a job well done! We are thankful in knowing your experiences with us have been nothing but positive. Thank you for taking out the time to share positive feedback with us. Again, congratulations and thank you for choosing Freedom Debt Relief!

Nov. 27th, 2018

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Everette Howell Moravian Falls, NC

I received instructions on how to communicate with my creditors on a timely friendly bases. Communicating with customer service could not be any easier.

7 years ago

Reply from Freedom Debt Relief

We appreciate you complimenting the ease of working with our advocates in client services. It is also rewarding to know that you have a thorough understanding of our program and how we communicate with your creditors when negotiating and settling balances. Please continue to reach out to us in client services anytime there is a question and/or concern regarding your account. Thank you for choosing Freedom Debt Relief. You can do this, Everette!

Nov. 27th, 2018

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diane wiedenhoeft Tallahassee, FL

I have sent two emails to the Support Team and have not heard back from them other than they telling me that my email is different than the one they have (which I have informed them it is wrong and gave them my correct email address), and have not heard back from my recent concerns other than being asked for additional information. This has made me quite unsettled.

7 years ago

Reply from Freedom Debt Relief

We're very sorry to hear that you've had a negative experience, Diane. Customer service is one of our top priorities and we'd love to have an opportunity to review your account and hopefully resolve your concerns and also update your account details. We will have a member of our team reach out to you shortly. Thank you for your continued patience.

Nov. 16th, 2018

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calvin C waite Sutter Creek, CA

Needed to know about a creditor report I received. Your people are so nice and knowledgeable they have all the answers to my questions. Its enjoyable working with them.

7 years ago

Reply from Freedom Debt Relief

We appreciate your compliments, Calvin! We take pride in having a world-class client services team that's always willing to help you when you need it! Any time you have questions, please don't hesitate to reach out to client services team, simply call (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Nov. 16th, 2018

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Jose R Ramos Dade City, FL

Very reliable,comfortable,easy to speak with,dashboard keeps you informed all the time. Would recommend to all my friends if,they need the,same,great,service.

7 years ago

Reply from Freedom Debt Relief

Hello Jose,

Thank you for sharing your feedback! We work hard to provide all of our clients with a great experience from all aspects of the program and are pleased to hear you couldn’t be happier! We also are very glad to hear you are using the Client Dashboard and we would love to have you recommend our program to your friends and family. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Nov. 15th, 2018

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Frank Gladewater, TX

This has been a very positive experience and a great alternative to other solutions. Representatives are courteous and patient. Would highly recommend.

7 years ago

Reply from Freedom Debt Relief

Frank, we are so happy to hear about your positive experience with Freedom Debt Relief! We pride ourselves on not only assisting our clients in becoming debt free but also providing the best possible experience while doing so. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Nov. 14th, 2018

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Mary Fonseca Las Cruces, NM

It's been very good except for one creditor capital one I submitted your info but I still get calls everyday. I get about 5 or more calls from them. Other than that I don't have any complains

7 years ago

Reply from Freedom Debt Relief

We are sorry to hear you are dealing with an aggressive creditor, Mary. We understand receiving several creditor calls can be extremely frustrating. Thank you for attempting to update your contact information with the creditor. We strongly suggest reviewing the helpful videos regarding how to handle creditor calls if you have not already done so. These videos can be found on the home page of your client dashboard . Once we negotiate a settlement, the creditor calls should stop. Please remain patient with us as our negotiators are working very hard to get you the best settlements possible. Congratulations on the progress you've made in our program so far. If you have any questions or concerns regarding your account, always feel free to contact us in client services. We appreciate your honest feedback. Thank you for choosing Freedom Debt Relief!

Nov. 28th, 2018

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Margaret snydet Wymore, NE

I was confused after I started as my impression was payments would be made sooner than they actually are. Much to my surprise after several months of paying you I had a nicecamount in the account but no payments made. Also share more information about ongoing fees for service

7 years ago

Reply from Freedom Debt Relief

Hello Margaret,
We're sorry if you feel you weren't informed enough about our program. We work constantly to improve how we communicate with our clients. The only fees we collect is our settlement fees and that is only collected once we have reached a settlement and you have approved the settlement. We would be happy to review your account with you and resolve your concerns. Please reach out to our client services department at (800) 655-6303 for further assistance.

Nov. 14th, 2018

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Renee Tampa, FL

So far everyone has been very helpful. My only problem was when the arrangement was made for the first acct I was emailed and texted so many times I wasn't sure if you were getting them or not.

7 years ago

Reply from Freedom Debt Relief

Hello Renee,

We appreciate your feedback! We are glad to have you apart of Freedom Debt Relief and we do apologize for us sending you more than one important communication via email and text message. We do send out these alerts to advise all of our clients when they receive a structured settlement because we are required to respond to the creditor within a certain number of days. We have a highly trained Customer Service department that is happy to answer any questions or concerns you have regarding the settlements you have. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Nov. 12th, 2018

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Espy T. Las Cruces, NM

I believe that this freedom debt relief is a great thing and will help with my financial status and situations I have come across... easy set up and very helpful and friendly customer service. Thank you

7 years ago

Reply from Freedom Debt Relief

Thank you for choosing us to be your partner on your debt-free journey, Espy! We're looking forward to your financial success! Any time you have questions, please reach out to client services at (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Nov. 8th, 2018

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Todd Newhall, CA

Freedom Debt Relief has been an outstanding service at a very critical time in our financial life. They have been instrumental to getting back to financial health.

7 years ago

Reply from Freedom Debt Relief

Thank you for choosing Freedom Debt Relief to be on your side, Todd! We're happy that you're getting back on track and heading towards a brighter financial future! Any time you have questions or need assistance, please reach out to client services team at (800) 655-6303 or by logging onto your client dashboard at .

Nov. 6th, 2018

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Josh Mattera Bumpass, VA

Freedom Debt Relief has work well for me. When you first call they will take time to evaluate your individual options. Then help you make the right choice.

7 years ago

Reply from Freedom Debt Relief

We are glad to know our program was able to meet your financial needs, Josh. Thank you for sharing the positive experiences you had when enrolling into our program. As you progress towards graduation and becoming debt free, remember our client services team is here to support you along the way. You also have 24/7 access to your client dashboard by visiting . Thank you for choosing Freedom Debt Relief as your guide to your debt-free future!

Nov. 6th, 2018

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Jerry D Trump Saint Charles, MO

My experience with Freedom Debt Relief was high until yesterday when I went on-line to your page and signed in. I requested to talk with someone and if necessary to call me. I gave my phone number. I have not heard from your company.

7 years ago

Reply from Freedom Debt Relief

We apologize you did not receive a return phone call as requested. Please know our client services department is here to assist you with any questions or concerns you are having. They can be reached at (800)655-6303 in between the hours of Monday -Thursday 5:00 AM - 6:00 PM, Friday 5:00 AM - 5:00 PM, Saturday and Sunday 7:00AM - 5:00PM. You can also request to chat with one of our advocates from any page of the client dashboard (there is a 'blue' chat bubble in the bottom, right-hand corner of any page). We hope this clarifies how to get in contact with a client services advocate. Thank you for choosing Freedom Debt Relief! We look forward to hearing from you soon.

Nov. 6th, 2018

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Kelley Anderson Athens, AL

Demerro has been outstanding to work with. He has answered every question I have had and has assured me that he will walk me through the entire process.

7 years ago

Reply from Freedom Debt Relief

Thank you for your great review, Kelley! We consider ourselves lucky to have amazing agents like Demerro that take care of your needs! Any time you have questions please reach out to our client services team at (800) 655-6303 or email . Thank you for being a part of Freedom Debt Relief!

Nov. 6th, 2018

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R. Allan

So far, so good...have a long way to go. FDR keeps me up to date with all that is going on , and is starting to talk with my creditors and get some results. Too early to say more

7 years ago

Reply from Freedom Debt Relief

Thank you for sharing your honest feedback, R Allen. We understand if it may be too soon to tell, but we are glad to hear things are off to a strong start. In addition to your client dashboard , you also have the support of our advocates in client services. Please contact our client services team at (800)355-6303 regarding any questions and/or concerns that come up for you. Welcome to Freedom Debt Relief! Here's to a debt-free future!!

Oct. 29th, 2018

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Reina umana College Park, MD

Everything is going very smoothly they give you as much time as you need. They are very patient with the customers and are very respectful and nice. They

7 years ago

Reply from Freedom Debt Relief

We appreciate your wonderful review, Reina! We're very happy that your program is running smoothly and that our client services team has taken great care of you any time you needed assistance! Please continue to contact client services any time you have questions or log onto your client dashboard at . Thank you for being a part of Freedom Debt Relief!

Oct. 23rd, 2018

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Andrew Higgins Lakeland, FL

Excellent company helped me with everything that I needed to get out of debt and never had a problem working with me whenever a situation arose very quick very honest and it works

7 years ago

Reply from Freedom Debt Relief

Thank you for your kind words, Andrew! We've been proud to be on your side and we're looking forward to your continued success and please reach out to our world-class client services team when you have questions or would like assistance with your account. Thank you for being a part of Freedom Debt Relief!

Oct. 23rd, 2018

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Barbara Simpson Crestwood, KY

Feel it is doing best job they can to help me get out of debt. just wish I could put more into my account but at this time funds do not allow me to do so. Overall FDR is doing a good job for me

7 years ago

Reply from Freedom Debt Relief

We're more than happy to be on your side, Barbara! Even though you're unable to add funds right now, please note that you'll have the option to do so any time throughout your program. We're looking forward to your continued success and please don't hesitate to reach out to our client services team at (800) 655-6303 or email any time you have questions or need assistance. Thank you for being a part of Freedom Debt Relief!

Oct. 17th, 2018

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Ronald L Chaney Olivehurst, CA

They are very knowledgeable and help me with a lots of questions and answers and was surprising how fast I already have some accounts in the settlement please

7 years ago

Reply from Freedom Debt Relief

Great job, Ronald! Congratulations on the progress you've already made in our program. Thank you for complimenting the skill set of our advocates in client services. Providing a world-class customer experience is one of our top priorities! We appreciate you taking out the time to share your feedback. Keep up the amazing work you are doing and thank you for choosing Freedom Debt Relief!

Oct. 16th, 2018

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N Windsor, CO

Great Customer Service! Easy website to navigate, and Freedom has already negotiated a settlement with one of my creditors, only 3 months into my program.

7 years ago

Reply from Freedom Debt Relief

That is wonderful progress! We're very pleased to see that you've already experienced your first settlement! We're all looking forward to your continued success and please feel free to reach out to our client services team at (800) 655-6303 or email any time you would like assistance with your account. Thank you for choosing Freedom Debt Relief!

Oct. 12th, 2018

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Diana mashburn Johnson City, TN

Your company has given me so much peace of mind. I was thrilled when my first settlement came in in just 6 months. Can’t say enough good things about this company

7 years ago Edited January 10, 2024

Reply from Freedom Debt Relief

Thank you for your kind words, Diana! We're glad to hear you have peace of mind and are moving forward positively! Congratulations on your first settlement and we're looking forward to your future success! Thank you for being a part of Freedom Debt Relief and please feel free to reach out any time you have questions or would like assistance with your account!

Oct. 12th, 2018

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Beth Gitchell Leesburg, FL

The friendliest, most courteous and well trained service team ever. Everyone is top notch and I couldn't be happier with the way we are being served.

7 years ago

Reply from Freedom Debt Relief

We love the positive review, Beth! Thank you for recognizing our world-class team! We're looking forward to your success and please reach out to us any time you have questions or would like assistance with your account! Thank you for being a part of Freedom Debt Relief!

Oct. 12th, 2018