Name: Freedom Debt Relief
Rating: 4.8

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Melissa Peterson Montague, MI

I have mixed emotions about FDR. They have helped in a tight spot, yet, have also given me misinformation leading to voided settlements. My monthly payments are so high I cannot live and I am given problems when I try to lower them. They also have a hard time giving you anything in writing or letting you talk to a supervisor. I've paid them over $27000 and the majority of that money has gone to their fees.

5 years ago

Reply from Freedom Debt Relief

We appreciate you sharing your concerns with us, Ms. Peterson. We're sorry if you feel you weren't informed enough about our services. We work constantly to improve how we communicate to our clients at every stage of their program. It's also very concerning to hear the mentioned requests were not carried out to your satisfaction. We would like an opportunity to discuss your concerns further with you. A team specialist will be reaching out to you shortly. Thank you for choosing Freedom Debt Relief to service your financial needs.

Jun. 22nd, 2019

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Henry J Cummings North Bangor, NY

FDR has been a blessing for me. They set me onto the right path to clearing up my debt to creditors. I thank all of the staff that have assisted me on this journal to peace of mind. THANK YOU!

5 years ago

Reply from Freedom Debt Relief

Thank you, Henry, for sharing your positive experiences with us. It's rewarding to know our service has provided you with peace of mind. Easing the minds of our clients is top priority for us. As you continue your debt-free journey, we ask that you also continue to reach out to our Client Services team anytime assistance is needed with your account. Thank you for choosing Freedom Debt Relief to service your financial needs.

Jun. 21st, 2019

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HS New Holstein, WI

I have had nothing but wonderful customer service with them. I have paid off 1/2 of my debt in the 6 months that I have been enrolled. I would highly recommend Freedom Debt Relief.

5 years ago

Reply from Freedom Debt Relief

Congratulations on the progress you have made so far, HS! We are confident you will soon obtain financial freedom! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jun. 14th, 2019

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Jayson Donley McAllen, TX

We the clients need to be more informed on the negotiation process Decisions are being made for us without getting further input from us Every case is different and personal financial circumstances are always changing Some negotiations aren’t being made due to not enough funds in my account If they would reach out to me I could make an effort to acquire more money through my family so that the negotiations will be made and my creditors would begin to get paid off sooner. No negotiations means more accrued penalties in the form of late fees and interest This in turn makes my balances go higher and when there is a negotiation on the table you are also negotiating the extra penalties owed and basically I’m not getting that much of a mark down and not saving as much Need to stop the bleeding so that the client can truly get a good deal out of the negotiations

5 years ago

Reply from Freedom Debt Relief

Thank you for sharing your feedback, Jayson. Our team would like to extend an apology to you regarding your experience. The program is a hardship based program and we work hard not to ask clients for additional funding as this can cause additional strain. We encourage clients to increase their draft amounts if they can afford to, at their own discretion. A member of our team will be reaching out to you shortly to discuss your account.

Jun. 13th, 2019

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Pinkangel11 Nottingham, MD

Freedom debt relief has a very good customer service staff friendly courteous and always quick to assist. So easy to communicate with the company and always getting in touch with clients.

5 years ago

Reply from Freedom Debt Relief

We appreciate your kudos to our Client Services team! They work hard for our clients and they're here for you any time you have questions or need assistance with your account. Client Services can be reached seven days a week by calling (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Jun. 8th, 2019

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M. Myers Flower Mound, TX

They have been very helpful in getting me out of debt and on the path debt freedom. They have provided me with all the needed resources to manage my money better and not end up in debt again.

5 years ago

Reply from Freedom Debt Relief

Hello M. Myers,

We can't thank you enough for all the amazing feedback you have provided for our company! We're so thrilled that you joined the program and you're giving us the opportunity to help you settle your debt and become financially free! Your review will definitely help someone out there who's at their breaking point and needs help. Thank you for choosing Freedom Debt Relief!

Oct. 11th, 2018

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Deborah Rhodes

Mr L was very knowledgeable and professional. He described all of the options in a manner that was clear and easy to understand. He was very patient and made sure that you understood the options.

5 years ago

Reply from Freedom Debt Relief

We're thrilled to hear that you had a wonderful experience with your debt consultant, Deborah! Did you know that we also have a knowledgeable Client Services team that's here to assist you any time you have questions or need assistance? They can be reached by calling (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Jun. 8th, 2019

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Lori Topton, PA

So far so good. Heather was very informative and helpful and always gets back to me. I was skeptical so seeing this actually work will easily bring this up to a 5 star rating. I have had constant problems logging into my dashboard so hopefully that will get fixed shortly

5 years ago

Reply from Freedom Debt Relief

We greatly appreciate your honest review, Lori! We're pleased to hear that you've had a wonderful experience with your Debt Consultant, however, we're sorry to hear that you're having trouble with your Client Dashboard. If you still need assistance, please reach out to our Client Services team by calling (800) 655-6303. Thank you for choosing Freedom Debt Relief!

Jun. 8th, 2019

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Tina Rocky Point, NY

I just had my first settlement but my credit is destroyed and I am watching my bills get higher each month from the late charges. I know it’s part of the process but very stressful. Also my fees are more than I expected. You all have been wonderful & attentive I guess it’s just the process.

5 years ago

Reply from Freedom Debt Relief

Congratulations on your first settlement, Tina! Our program takes some time, patience, and elbow grease, but we assure you that your hard work will be worth it! If you have any questions regarding your program, please reach out to our Client Services team by calling (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Jun. 8th, 2019

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Valerie New York, NY

I ran into some difficulty with my monthly deposit and FDR was very helpful in pointing out what happens to my account if I miss a payment. They encouraged me not to give up and offered to renegotiate my settlement.

5 years ago

Reply from Freedom Debt Relief

Valerie, we would like to congratulate you on being one step closer to financial freedom! We're so thrilled to hear you are experiencing the great benefits of the program. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jan. 24th, 2019

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Alan Kalina Laughlin, NV

On paper FDR looks great, and if you like being treated like a complete moron it is a great company. We were sent a settlement to look at for approval. It showed a total to be paid and how many months, but not what the monthly payment was. When I first asked I was told that I did not need to know that. The truth was that the payments were ballooning over time. My experience so far is that FDR is a company that has something to hide and don't want anyone to look very close into their policies and actions.

5 years ago

Reply from Freedom Debt Relief

We appreciate your feedback, Ms. Kalina. Please know transparency is extremely important to us. We encourage our clients to ask questions about their accounts and certainly about their settlements in place. We cannot apologize enough if you feel something was not shared with you that should have been. We would like an opportunity to address any and all concerns you have at this time. A team member will be reaching out to you shortly. Our clients' experiences with us is top priority, Ms. Kalina. Thank you for choosing Freedom Debt Relief.

May. 31st, 2019

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Katherine Farnum Friendship, NY

Freedom Debt Relief has helped me to get payoff on my high interest accounts and stop collection efforts. I appreciate the quick response to all my communications and the hard work they do to work for a settlement.

5 years ago

Reply from Freedom Debt Relief

Thank you for sharing your feedback, Katherine. We are overjoyed to hear you are satisfied with your savings in our program. We look forward to getting you 100% debt free! If you have any questions or concerns, please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303 or via email at . Thank you for choosing Freedom Debt Relief!

May. 29th, 2019

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Juliet Gardena, CA

The signing up process was very easy. Mark G did a great job explaining the process and putting my mind at ease, he is quick to respond to my questions/inquiries/concerns. I am pleased with the services thus far, already 3 of my credit card accounts have settled.

5 years ago

Reply from Freedom Debt Relief

This is great to hear, Juliet! We are overjoyed to hear of your positive feedback and we want to congratulate you on your accomplishments thus far. Keep up the great work! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

May. 28th, 2019

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TG

The hard part is letting your credit score go down until a settlement is obtained. I am still waiting for the first payment to be made on this settlement to see if this helps my credit score to start improving. I hope as settlements are made and payments start going to my creditors I will feel much better.

5 years ago

Reply from Freedom Debt Relief

We appreciate your feedback, TG. Our main objective is to get the client out of debt as fast as possible while saving the client money. Credit scores are dependent on many factors and it is normal to credit scores to fluctuate. Once you pay off in a settlement in our program, we are confident you will be delighted with the result! If you have any questions or concerns our Client Advocates can be reached at 1-800-655-6303. Thank you for choosing Freedom Debt Relief!

May. 22nd, 2019

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Maurice Hunt

it has been seemless so far, have resolved one debt and am working towards settlement on two others. freedom debt relief has been there whenever I had a question and resolved the issue in question

5 years ago

Reply from Freedom Debt Relief

Congratulations on your settlements thus far, Maurice! We look forward to your continued success within the program. Please reach out to our Client Services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

May. 21st, 2019

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Douglas Cox Hendersonville, NC

They are very hard worker, for helping us to get out of debt. Very nice and awesome person. They are doing a great job, iam very glad I have done this. It helping me out of lot. I thank you very much.

5 years ago

Reply from Freedom Debt Relief

Douglas, it's a pleasure to be able to assist you in becoming debt free! We're so happy to have you part of our Freedom family. Please reach out to our Client Services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

May. 21st, 2019

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willie broughton Monroeville, AL

I am satisfied with this program by far with the exception of you'll being true to the promise on ,if you send referrals to your company the individual would be conversated $250 a referral. Well I had referred two faithful clients to you all and haven't received anything but a promise And it's been over 4 months. Your immediate attention will be appreciated. I have many more referrals but not until this get resolved. Thanks in advance for your immediate attention.

5 years ago

Reply from Freedom Debt Relief

Hello Willie,

We cannot thank you enough for referring clients to our company. We also understand the concerns about not receiving your bonus for your referrals. The client will either receive a check or the referral amount will be put into your dedicated account. We are more than happy to speak with you and look into your account to confirm if a referral bonus has been sent out. A member of our team will be reaching out to you for further assistance. Thank you for choosing Freedom Debt Relief!

May. 21st, 2019

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Dolores Rivera Orlando, FL

My experience with Freedom Debt has been awesome. No more sleepless nights and worry. This has been the best decision I have ever made. Should of done this a long time ago. Would recommend this program to all who needs it.

5 years ago

Reply from Freedom Debt Relief

As they say, Delores, hind sight is 20/20. Be proud of yourself for taking out the time to find a solution that works best for you and your household. Thank you for the vote of confidence regarding our program. It is rewarding to know you are no longer feeling the stresses of being weighed down from outstanding debt balances. Congratulations on the success you've had with us so far! As you continue to work towards a debt-free future, always know we are here to support you every step of the way. Feel free to contact client services whenever you have a question or concern regarding your account. Thank you for choosing Freedom Debt Relief. Keep up the excellent work!

Nov. 28th, 2018

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Stephanie M Rivera Stockton, CA

When I first called FDR talking to the representative I finally felt someone care to help me. They gave me true professional educated help. After the call I cried I was so at peace.

5 years ago

Reply from Freedom Debt Relief

This is great to hear, Stephanie. Freedom Debt Relief is happy to support your journey in becoming debt free and we will continue to assist you through your completion. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

May. 22nd, 2019

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LeRoy Gibson Corona, NY

I'm really pleased with the progress That FDR has made for and with me in clearing up my debt. They always get an answer to any questions I may have. The Staff is always Professional and Courteous. Thanks FDR,

5 years ago

Reply from Freedom Debt Relief

Thank you for sharing your feedback, LeRoy. We are very proud of your accomplishments thus far and we will continue to answer any questions you have. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

May. 22nd, 2019

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david petrella Youngstown, OH

if you are looking to resolving your debt. fdr is the ticket.I been with fdr and they are takeing my debt down just like they said, iam very happy with the way they are handlying it thank you fdr.david p thank you.

5 years ago

Reply from Freedom Debt Relief

We appreciate your feedback, David. Freedom Debt Relief is definitely the best debt resolution option and we are confident you have a very bright future ahead of you. Keep up the great work! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

May. 22nd, 2019

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Paula Pittsburgh, PA

I had the best experience with freedom debt relief, they were always there to answer any questions I had, even when i emailed they were quick with responses. I would highly recommend them to anyone.

5 years ago

Reply from Freedom Debt Relief

Paula, we're so thrilled to hear your experience with our program has been great! Please reach out to our Client Services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

May. 17th, 2019

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Mary McAllen, TX

I have had a fantastic learning experience working with Freedom Debt Relief customer service individuals. They have been very helpful and understanding of my problems with my debt and financial personal problems.

5 years ago

Reply from Freedom Debt Relief

We're over the moon to receive such stunning feedback about our company, Mary! We are happy to help you with becoming debt free! Please reach out to our Client Services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

May. 17th, 2019

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Rebecca Waterford, CA

It was a good experience. FDR were very attentive when we had questions. Our only concern was that we were never late to make payments to the creditors. However, when we did the consolidation we had to stop making payments so they could negotiate better. One of my creditors ended up sueing us in court and it made it drawn out longer.

5 years ago

Reply from Freedom Debt Relief

Dear Rebecca,

We appreciate your feedback and we're so happy we have been able to assist with becoming debt free! Our clients are asked to voluntarily stop making payments on their accounts so we are able to obtain settlements with your creditors. Not all of our clients experience being sued by their creditors. The great news is that we work with a group of lawyers (NLLG) who will represent you in case you're faced in this event. Our clients are never alone during this process. Please reach out to our Client Services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

May. 17th, 2019

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Laura G Ojai, CA

The staff is very friendly and reassuring. When Jason P described how the program worked, I already felt a weight lifted before signing up. My first settlement was a little over two months after starting the program!

5 years ago

Reply from Freedom Debt Relief

We appreciate your feedback, Laura. We are happy to explain our program further in detail and we are very proud of your first settlement with Freedom Debt Relief. Feel free to reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

May. 14th, 2019

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Amy Miller Upland, CA

Im very thankful for freedom debt .They made a very stressful situation go smoothly. Thank you for your help at frist it seemed stressful but then acter awhile everything when smoothly im very greatful

5 years ago

Reply from Freedom Debt Relief

Hello Amy,

Thank you for your feedback. Freedom Debt Relief is thrilled to assist you in becoming debt free and we are confident you will soon be very successful. The light at the end of the tunnel is coming soon! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

May. 14th, 2019

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robert loucks Williamsburg, PA

mostly positive, only complant I have is trying to take care of a collection company trying to collect on an account that has been setteled. nlg must have a signature from some one at Clearfield bank signing off on the setelment, and I don't understand what is taking so long to resolve this.

5 years ago

Reply from Freedom Debt Relief

Hello Robert,

We're so sorry to hear the trouble you have experienced in reference to one of your accounts. We are committed to helping you resolve your concerns. We will be reaching out to you privately. Thank you for choosing Freedom Debt Relief!

May. 15th, 2019

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Cathy S. Denver, CO

I have always had a pleasant experience with customer service. The company is #1! On a scale of 1 - 10, I would give a 10+ one hundred times over. I am an extremely satisfied customer 😃.

5 years ago

Reply from Freedom Debt Relief

This is fantastic, Cathy! Freedom Debt Relief is thrilled to assist you with your accounts and we are definitely the best debt resolution option. Success is coming your way soon! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

May. 14th, 2019

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JAMES JONES

They understand me and was very professional. They cared about me and did a great job in helping me with my debt problem. I would recommen FDR with high regard and I appreciate their support.

5 years ago

Reply from Freedom Debt Relief

James, we really appreciate your remarkable feedback about our company! It fills our heart with joy to hear the wonderful experience you have had with our program! Please reach out to our Client Services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

May. 6th, 2019

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Marco Thorsby, AL

They are helping me get back on track and out of debt. Just when i thought i couldn't handle my debt anymore i called them and they guided me in the right path of getting back on track. Definitely recommend this company.

5 years ago

Reply from Freedom Debt Relief

Thank you for the amazing feedback, Marco. It is absolutely our pleasure to accompany you on your debt free journey. As you continue toward the finish line, please let us know how we can continue to be a support system for you. Thank you for allowing Freedom Debt Relief the opportunity to service your financial needs!

May. 3rd, 2019

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Cindy B. Asheville, NC

Freedom Debt Relief has helped me so much with my credit card debt. They are great to explain procedures and keeping me informed with the status of my account. I highly recommend them.

5 years ago

Reply from Freedom Debt Relief

We're always happy to help, Cindy! We will always keep you informed of your progress and should you have questions for us about your account, please reach out to our Client Services team by calling (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

May. 2nd, 2019

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Middle in Debt West Monroe, LA

Freedom Debt does what it says it will do. I am about 6 months into my program and 3 of my accounts have a settlement in place. Paying off debt takes time and it does ruin your credit score but not paying the debt does that as well. Looking forward to settling the others on my list.

5 years ago

Reply from Freedom Debt Relief

This is great, Josue. Freedom Debt Relief is overjoyed to assist you with your debt and we would greatly appreciate if you recommended our program to your friends and family. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Apr. 29th, 2019

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Connie Middleburgh, NY

I have only been with FDR a few weeks and they have already negotiated a settlement with one of my creditors. There customer service is amazing and everyone I spoke to is helpful and sincere

5 years ago

Reply from Freedom Debt Relief

Thank you, Connie, for your review. We are thrilled to have you apart of Freedom Debt Relief and we are confident you will continue to see excellent results. The light at the end of the tunnel is coming soon! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Apr. 25th, 2019

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A. Davis Saint Paul, MN

Although my account is in the infancy stages of the program, I'm a little less stressed and a little more relieved knowing that I have someone who will represent me, and stand behind me during this very difficult time. Communications has been great, and the information has been invaluable.

5 years ago

Reply from Freedom Debt Relief

Welcome to Freedom Debt Relief! We are thrilled to have you aboard. It is rewarding to know that although you are in the beginning stages of our program, you already have a sense of relief and a positive outlook on your financial future. Thank you so much for sharing! Please remember our Client Services team is available 7 days a week to address any questions that come up along the way. Thank you for choosing Freedom Debt Relief to obtain your financial freedom!

Apr. 26th, 2019

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Charlie Los Angeles, CA

Excellent customer service and most importantly guidance in how to handle creditors during the process and transferring that headache over to them to handle. Excited about the future.

5 years ago

Reply from Freedom Debt Relief

Thank you, Charlie, for your review. We are thrilled to hear of your positive experience and we will continue to provide world-class customer service through your completion. We are looking forward to your results in the future. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Apr. 24th, 2019

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Gladys Thompson Dawson, PA

I had a lot of debt and Freedom Debt Relief gave me hope that in a few years I can once again be debt free. They are always very friendly and easy to talk to. They will answer all your questions to your satisfaction.

5 years ago

Reply from Freedom Debt Relief

We greatly appreciate your wonderful review, Gladys! Our Client Services team is always happy to help and they can be reached seven days a week by calling (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Apr. 19th, 2019

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Marilyn Kowalis Yuma, AZ

Everything was explained fully to me, and on days when I couldn't help but wonder if I had made the right decision, I could call and get reassurance. That first completed negotiation let me see it was really working.

5 years ago

Reply from Freedom Debt Relief

You can always lien on our client services team any time you have questions or need assistance with your account, Marilyn! We're proud of your first settlement and we're looking forward to your continued success! Please continue to reach out to us any time you need, simply call (800) 655-6303 or email . Thank you for being a part of Freedom Debt Relief!

Apr. 19th, 2019

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Glenna Berkey, OH

One of the accounts they are handling for me was sent to a "collections" place. I gave them the information as soon as I was contacted. They took the information. Hopefully they will contact this place and deal with them for me.

5 years ago

Reply from Freedom Debt Relief

Thank you, Glenna for your fantastic review! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 18th, 2018

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Judith Reese Lakeport, CA

I am glad this debt is lower but I am not happy with the fact that negotiation are so slow & fees are very high. By the time one account was negotiated the balance I submitted at $4,000 was negotiated at $7,000. I am upset but what can I do? They make you believe if you don’t accept the negotiated amount it will be worse for you. The card company gets more & so does FDR.

5 years ago

Reply from Freedom Debt Relief

We're sorry for the confusion, Judith. We advise our clients that they should have around 25% of the current balance of an account in order for us to be able to begin a settlement on that account. You do not necessarily need 25% of the total enrolled debt for us to begin negotiating. We would be happy to further clarify this for you and a Customer Experience Advocate will contact you shortly.

Apr. 18th, 2018

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Joy Lakeland, FL

I just started with them like 2-3 months ago and just had my first account in process for settlement. That was a good feeling that i am cutting down on my debts. Thanks to Freedom debt relief.

5 years ago

Reply from Freedom Debt Relief

Hello Joy,

Thank you for your feedback. We are thrilled to have you apart of our program and we want to congratulate you on your accomplishments so far. Keep up the great work! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Apr. 16th, 2019

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Paul Taylorsville, KY

We have been in the program for 6 month's now and FDR has already negotiated 4 settlements for us and I can't wait until they settle more. We have been very satisfied so far and can't wait to be debt free.

5 years ago

Reply from Freedom Debt Relief

Hello Paul,

We appreciate your great feedback. We are very proud of your accomplishments so early in the program and we are confident you will continue to see great results. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Apr. 16th, 2019

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Julieann McCarty Depew, NY

They have streamed lined everything for me. Of course I had to do my part as well. So far I received my first settlement offer & was very pleased with the results. Thank you everyone!

5 years ago

Reply from Freedom Debt Relief

Congratulations, Julieann! Obtaining your first settlement is a huge milestone and you should be very proud. As we continue with your debt-free journey, always know you can see how great you're doing by logging onto your client dashboard at . Thank you for choosing Freedom Debt Relief to meet your financial goals.

Apr. 15th, 2019

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Shawn Lisi Canastota, NY

I'm a current member as of 2016. Now yes they are extremely nice when you are paying them the money and not asking questions. When I got down to my last creditor which was Chase, and before I started Chase was willing to work with me but I wasn't sure I could because as you see the company says $10,000 or more in credit. If I took Chase off it would be way under. Now they just got back to me saying Chase would settle (it was for the same amount that Chase told me 3 years ago) and my fee's where $1,340 now I've been paying fees on others, as well. If they say 20% it's actually more like 30-35% which is more than lawyers make. They have not been as nice or willing to really listen to me when I call and ask simple questions they just read from a script. I have enough money in my account that I could have this paid off by July August at the very latest . Now they say I have to pay until March of next year, and all I was asking is if I get enough money in my account can I stop paying you and you just keep paying Chase ? I just kept getting the run around. I'm not happy I believe in their notes on their computer they are told how to handle me or there are notes about my complaints and told to just give me the run around. So thank you I'm glad at some point this will be over, but I will never recommend Freedom Debt relief to anyone.

5 years ago

Reply from Freedom Debt Relief

Hello Shawn,

We’re so sorry to hear you have had a negative experience. Could you please send us your contact information in a private message so we can look into this further and have someone contact you?

Apr. 11th, 2019

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Harvey Mark Edwards Barstow, CA

Freedom Debt Relief has taken control of my debts and getting them paid off by negotiation with the companies that I owe for a fair settlement. I am more relaxed now and know my debts are being paid.

5 years ago Edited May 3, 2022

Reply from Freedom Debt Relief

We greatly appreciate your honest review, Harvey! We're pleased to hear that your program is running smoothly! Keep up the great work and should you have any questions for us along the way, please reach out to our client services team by calling (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Apr. 10th, 2019

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A Very Trustworthy Company Spring Hill, FL

Since working with FDR my debt has gone down considerably. I never even had one phone call from debtors. At this rate I will be debt free in a little over a year. What a day that will be..

5 years ago

Reply from Freedom Debt Relief

We appreciate your feedback! We are thrilled to hear of your positive experience and we want to congratulate you on your success thus far. We are looking forward to seeing you debt free! The light at the end of the tunnel is coming soon. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Apr. 9th, 2019

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Alice Cruger, MS

FDR is helping me to get rid of my debt, my monthly payments is affordable and I can sleep better at night not having to worry about how I am going to pay all those credit card bills.

5 years ago

Reply from Freedom Debt Relief

We're happy to be on your side, Alice! We're pleased to learn that you're feeling the financial relief that you needed! We're looking forward to your continued success and should you have any questions along the way, please reach out to us! We have a very knowledgeable client services team that's here to help you seven days a week! Give them a call at (800) 655-6303 or email . Thank you for being a part of Freedom Debt Relief!

Apr. 10th, 2019

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vivian king Inglewood, CA

my experience with Freedom debt relief they are very good with answers your question and listing when you have question I made a great decisions to be member of Freedom debt relief

5 years ago

Reply from Freedom Debt Relief

We're pleased to hear that you've had a great experience with us thus far, Vivian! We're here to help and we're available to you seven days a week to answer any questions or concerns you have along the way! Client services can be reached by calling (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Apr. 5th, 2019

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DebbieS Huntington, UT

I'm aware the company goes to great length to explain their program. However it is a lot of information to digest at one time. I felt that hearing what they will do for you and seeing it in action is quite different. My understanding was that once a settlement was made it would be paid off-all at once. Not a settlement made and then make payments to the creditor over several months., That was something that was troublesome to me and apparently didn't understand completely. In my communications with this company they were always very kind and respectful.

5 years ago

Reply from Freedom Debt Relief

Thank you for sharing your honest review with us, Debbie. We sincerely apologize if there was any misunderstanding at the time of enrollment. We understand that there's a lot of information that's provided to you, however, if you have any questions or need clarification, please don't hesitate to reach out to us. Our client services team is in-house seven days a week and you can give them a call at (800) 655-6303 or email . Thank you for being a part of Freedom Debt Relief!

Apr. 5th, 2019

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Donna Crisafulli

Was not happy when l received a form 1099-C in April when all forms are to be mailed out by Jan. 30, especially when our taxes were done in March. Plus when selecting your program your rep. Mr. Ricky S never mentioned that when negotiations were met and the balance became less you would have to claim the remainder as income ! How could you claim as income as you are trying to pay off all thru your program, reason as we do not have the funds to pay all. You are not at all very reliable in information when speaking with one of your reps.

5 years ago

Reply from Freedom Debt Relief

Hello Donna,

Thank you for your review. We apologize for your negative experience with Freedom Debt Relief and in some cases clients may be required to pay taxes on their forgiven debt, but it is possible to avoid declaring the forgiven debt if a person meets the IRS's definition of liabilities exceeding assets at the time of settlement. Note: FDR is not a tax consultant, so please contact your tax advisor if you have further questions. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Apr. 4th, 2019

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Jose Los Angeles, CA

It been great to make my decision to ge on the program. Is a real relief to do one payment. And very professional people To work with. I’m working on getting out off my debt.

5 years ago

Reply from Freedom Debt Relief

This is fantastic, Jose. You definitely made the best decision when you enrolled in Freedom Debt Relief and we will continue to provide the utmost service through your completion. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Apr. 8th, 2019