Name: Freedom Debt Relief
Rating: 4.7

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David Cottle

I haven't had any problems with customer service or with the company. I'm very satisfied with how they've dealt with my credit.

7 years ago

Reply from Freedom Debt Relief

Thank you, for your positive review! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 6th, 2018

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John Cape Coral, FL

They have already settled one of my accounts so far, and did it pretty fast. I've already gotten some great results.

7 years ago

Reply from Freedom Debt Relief

Thank you, John for sharing your success thus far with the program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 11th, 2018

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Anonymous

They were very attentive. They sent us emails and called us. It was very easy, they explained all the details.

7 years ago

Reply from Freedom Debt Relief

Thank you, for leaving us a great review! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 11th, 2018

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Harry

Every time I call they answer my questions. They've been pretty good, I would recommend it to a lot of people.

7 years ago

Reply from Freedom Debt Relief

Thank you, Harry for your outstanding review! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 11th, 2018

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Theresa Inglewood, CA

Every time I call, they answer and are very polite. They send me e-mails and texts to keep me updated.

7 years ago

Reply from Freedom Debt Relief

Theresa, we're glad that these important communications we send have been very helpful to you! Thank you for your great review! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 11th, 2018

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Kathryn

The customer service is personable and it's easy to communicate with them. They have pricey service fees.

7 years ago

Reply from Freedom Debt Relief

Kathryn, thank you for your honest feedback! Our settlement fee does vary depending on the total debt enrolled and also the state you live in. Even though you may think right now that it can be pricey but you're still going to be saving a lot more verses paying the creditor 100% back plus their interest fees. Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 10th, 2018

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James Lebanon, VA

Customer service has done everything that they promised me that they would. This one is the smartest moves I ever made.

7 years ago

Reply from Freedom Debt Relief

James, thank you for you 5 star review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 10th, 2018

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Jordan LDavis Jr St Louis, MO

Very knowledgeable staff that provides you with good service and information. Plenty of training and assistance.

7 years ago

Reply from Freedom Debt Relief

It is rewarding to hear such great feedback about our Client Services team Jordan. We continue to make our process more efficient but always with the mindset of our clients experience. Thank you for putting your faith in us on your financial journey. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

Aug. 7th, 2020

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Anonymous

Great customer service and support. Very satisfied with getting my debt resolved in a professional matter.

7 years ago

Reply from Freedom Debt Relief

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 14th, 2018

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Claudia Stallcup

I recently learned that debt will no be paid anywhere near the 42 months that I was told when I signed on. It is now extended to 2022 instead of 2019. Great disappointment.

7 years ago

Reply from Freedom Debt Relief

We're sorry to hear about the concerns you are having with the program. Please reach out to our client services department at (800) 655-6303 or so we my answer any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

May. 14th, 2018

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Mark Metzner

Responsive and compassionate all the time. Flexible and willing to work with you. Provide peace of mind

7 years ago

Reply from Freedom Debt Relief

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 14th, 2018

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Katherine Morrow

they have helped me sooo much even when i cannot make my monthly payment I don't know what I would do without them

7 years ago

Reply from Freedom Debt Relief

Thank you so much for your great review! We are so grateful that you joined our program and have allowed us to help you with your debt and becoming debt free! We look forward to continuing to assist you through graduation of your debt relief program.

Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 14th, 2018

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S. Girma Anaheim, CA

KUDOS to Jason Headrick. For amazing job he does on behalf of FDR, best communicator, with great personality.

7 years ago

Reply from Freedom Debt Relief

Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 14th, 2018

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Ron Parker, AZ

Everything has gone exactly as they projected it would, debt has been settled as structured. Great customer service.

7 years ago

Reply from Freedom Debt Relief

We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 14th, 2018

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Evelyn M Boges Queen Creek, AZ

I needed it to help me with my finances. We haven't completed the program, but they keep me updated through emails. I feel good about it.

7 years ago

Reply from Freedom Debt Relief

Thank you for leaving us an outstanding review! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 7th, 2018

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Shirley Tacker

I went with them to get out of debt. They have answered every question that I ask and I can check for updates online.

7 years ago

Reply from Freedom Debt Relief

Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 7th, 2018

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Stacey

They know what they're doing, the customer service reps are awesome to speak with, they just seem to get it done!

7 years ago

Reply from Freedom Debt Relief

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Apr. 30th, 2018

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Monique

I've called several times regarding the same question within a time span of 2 years They keep telling me someone will call me back & no one ever does.

7 years ago

Reply from Freedom Debt Relief

Thank you for providing this feedback to us! We understand the concerns you are having and we would like to review your account and these concerns with you! Please reach out to our client services department at (800) 655-6303 or so that we may further assist you with your account. Thank you for choosing Freedom Debt Relief!

May. 1st, 2018

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Anonymous

They have & are continuing to work to clear my debts off in a timely manner. So thankful for their help.

7 years ago

Reply from Freedom Debt Relief

Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 1st, 2018

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Patsy

Because they answer any questions I have and work for me to help settle my debts in a quick fashion.

7 years ago

Reply from Freedom Debt Relief

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Apr. 30th, 2018

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TAN

Freedom has helped me tremendously to reduce my debt. It is not a finished deal but we are on our way!

7 years ago

Reply from Freedom Debt Relief

We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 1st, 2018

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E. Snyder

I just wish there was a way to monitor my credit and for my score not to keep dropping. It's placing me in uncomfortable place.

7 years ago

Reply from Freedom Debt Relief

We appreciate your honest review and feedback! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

May. 1st, 2018

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DSW46

I've been with FDR now for 1 year & have had 3 accounts resolved, 3 accounts settled with payments 12-36 mos. Very professional & courteous staff.

7 years ago

Reply from Freedom Debt Relief

We appreciate your honest review and feedback! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

May. 1st, 2018

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SB

Customer service is very accommodating when I call and they seem to work hard to help with my needs.

7 years ago

Reply from Freedom Debt Relief

Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Apr. 30th, 2018

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Anonymous

They seem to be on top of everything when I submit something in regard to my account their on top of it.

7 years ago

Reply from Freedom Debt Relief

Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 1st, 2018

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T. Carteret

True to what they do. Very helpful & informative. Program has worked well for my situation thus far.

7 years ago

Reply from Freedom Debt Relief

Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 1st, 2018

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Krystin

This company is totally legitimate. They've done everything they promised, and I'm doing GREAT financially.

7 years ago

Reply from Freedom Debt Relief

Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 1st, 2018

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Anonymous

They are doing a good job. It took a little while for the creditors to stop calling. But once they did it relieved stress.

7 years ago

Reply from Freedom Debt Relief

We appreciate your honest review and feedback! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

May. 1st, 2018

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Karen Landry

always there to answer my questions, kind professional yet compassionate, very encouraging to keep committed

7 years ago

Reply from Freedom Debt Relief

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Apr. 30th, 2018

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Jackie

They are really good at what they do and have excellent customer service and really does what is best for the customer

7 years ago

Reply from Freedom Debt Relief

Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 1st, 2018

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Alison Smith

Very satisfied so far with my plan. Customer service is excellent each time I've dealt with them n the phone

7 years ago

Reply from Freedom Debt Relief

We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 1st, 2018

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Mark

Excellent customer service and a great debt relief program but you also have to really want to settle your debt.

7 years ago

Reply from Freedom Debt Relief

Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 1st, 2018

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Tom

They're helping me get out of debt! I had fallen behind in my bills and need help. So, I called FDR!

7 years ago

Reply from Freedom Debt Relief

Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 1st, 2018

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Cheryl

They are most helpful when I call them. When asked by friends, I say Freedom Debt Relief is the ones to call.

7 years ago

Reply from Freedom Debt Relief

We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 1st, 2018

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Beulah Renaud

Fees a little high. It takes longer because of the fees. I wasn't aware of the height fees. But I guess you get what you pay for!

7 years ago

Reply from Freedom Debt Relief

We appreciate your honest review and feedback! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

May. 1st, 2018

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FearManyImpendingLawSuits Sparta, TN

FDR Does Not Do An Adequate Job In Preventing Creditors From Filing Lawsuits Against Their Clients, Very Scary/Frightening & Enormously Disappointing For Us, The Helpless/Financially Distressed & Distraught Clients )-:

7 years ago

Reply from Freedom Debt Relief

We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

Thank you for choosing Freedom Debt Relief!

May. 1st, 2018

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barbara wohlhueter Temple City, CA

i am somewhat satisfied with them wish settlement fees they charged were divided into more months so debits could be satisfied quicker

7 years ago

Reply from Freedom Debt Relief

We appreciate your honest review and feedback! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

May. 1st, 2018

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Amy Chavez Phoenix, AZ

They've always been very helpful and knowledgeable when I call or make contact with anyone from their agency.

7 years ago

Reply from Freedom Debt Relief

Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 1st, 2018

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Courtney

Customer service has been wonderful! Prompt with responses to my questions and made the enrollment process simple.

7 years ago

Reply from Freedom Debt Relief

Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 1st, 2018

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Disgruntled Paying Customer

They are not as clear about where your money goes as they should be. They charge high fees. No alternative companies for the service they provide. Take it their way or no help at all.

7 years ago

Reply from Freedom Debt Relief

We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

Thank you for choosing Freedom Debt Relief!

May. 1st, 2018

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Stan

Very good in informing me of current status, etc.Not sure how closely Freedom coordinates changes in my status with NLLG

7 years ago

Reply from Freedom Debt Relief

We appreciate your honest review and feedback! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

May. 1st, 2018

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Bobby Love

Because they do what they say and they have resolved over 30% of my debt already. I am very pleased.

7 years ago

Reply from Freedom Debt Relief

We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 1st, 2018

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Mike Jackson

FDR has been a life line to me. Staff has been very helpful and the quality of the service has been outstanding.

7 years ago

Reply from Freedom Debt Relief

We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 1st, 2018

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Mike

Actions speak louder than words, they do what they advertise. There leagal team is great and efficient.

7 years ago

Reply from Freedom Debt Relief

Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Apr. 30th, 2018

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Antoinette Wehn

They work hard to get your debt paid off and customer service is very easy to work with if you need help with anything

7 years ago

Reply from Freedom Debt Relief

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Apr. 30th, 2018

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Mel

Ease of the program, easy to use website and timely response to questions when using the customer service email

7 years ago

Reply from Freedom Debt Relief

Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Apr. 30th, 2018

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Aaron and Julie Oliver

This is a very professional and helpful company. The associates are very insightful and knowledgable about credit.

7 years ago

Reply from Freedom Debt Relief

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Apr. 30th, 2018

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ssnrzc

Highly satisfied with program, but there is times when monthly amount I pay for is too much for my budget. Would like for it to be lower

7 years ago

Reply from Freedom Debt Relief

We appreciate your honest review and feedback! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

May. 1st, 2018

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Peace

I am so happy to know I am on the right track now concering my debt.Still working at it but with more peace.

7 years ago

Reply from Freedom Debt Relief

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Apr. 30th, 2018

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Amy Smith

All is good. Just taking twice as long to get resolved. When I signed up they said two years. It's turned into four i believe.

7 years ago Edited January 10, 2024

Reply from Freedom Debt Relief

Amy, thank you for taking time to share your feedback. We understand how waiting for settlements can be tough at times, however, we grantee that you will be satisfied with the results of the program in the end. If you are ever concerned, or need updates on your account with us please call Client Services at (800) 655-6303. Thank you for choosing Freedom Debt Relief.

Aug. 13th, 2020