Name: Freedom Debt Relief
Rating: 4.8

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Verified Customer

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Anonymous Cincinnati, OH

They were awesome to work with. Customer service was excellent. They worked really hard on my behalf.

8 years ago

Reply from Freedom Debt Relief

Thank you for your positive review. We strive for outstanding customer service and we are so glad to demonstrate that to you thus far. Congratulations on your success thus far. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 19th, 2018

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Verified Customer

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Cathy C Toledo, OH

Cause they keep me up with my case and every time I call they always answer my question and are very helpful

8 years ago

Reply from Freedom Debt Relief

Hello Cathy,

Thank you for your positive review. We are here to assist you with questions you have and we will continue to update you on any changes made throughout your program. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 18th, 2018

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Verified Customer

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Anna

I wish the process of getting out of debt was a little bit quicker. They send you an email if there's a negotiation in process.

8 years ago

Reply from Freedom Debt Relief

Thank you, Anna for sharing your great experience! As you may feel like the process is taking long, it's taking you each day a step closer on becoming debt free! It will be here sooner than you know. Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 17th, 2018

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Verified Customer

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Daniel Adam McCabe

Most of the experiences with customer service has been good but it depends on who you get. Most of the custumer service has been kind and helpful.

8 years ago

Reply from Freedom Debt Relief

We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 1st, 2018

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Verified Customer

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Rhonda

The customer service is very helpful and they explain things and answer all the questions. I'm glad I did it.

8 years ago

Reply from Freedom Debt Relief

Good morning Rhonda,

Thank you very much for your response. We strive for outstanding customer service at Freedom Debt Relief and we are so happy to show you this thus far. We are extremely glad to have you in our program. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 17th, 2018

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Verified Customer

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William W.

They're very efficient and they keep me up to date on everything. I'm completely satisfied with them.

8 years ago

Reply from Freedom Debt Relief

Hello William,

This is amazing to hear! We appreciate your response and are so glad to hear this program has been extremely beneficial to you. We will continue to inform you on any changes regarding your accounts and program with Freedom Debt Relief. Keep up the great work! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 17th, 2018

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Verified Customer

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James Wesley Siloam Springs, AR

They've been very responsive on any inquiries by me. They've kept me very well updated through emails.

8 years ago

Reply from Freedom Debt Relief

James, we're happy to hear that, the important communications that you're receiving have been very helpful to you! We will continue to make sure your being updated on your debt relief program! Thank you for providing us your great feedback! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 17th, 2018

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Verified Customer

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Kathryn

They're very helpful and answer all my questions. They were able to settle very quickly without any problems

8 years ago

Reply from Freedom Debt Relief

Good afternoon Kathryn,

Thank you for your feedback. We are here for you throughout your graduation and we will continue to answer any questions you have. The light at the end of the tunnel is coming soon. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 14th, 2018

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Julie Benedict

It's very clear and helpful. There is no hidden angle or anything. Everything is taken care of the way they said it would be.

8 years ago

Reply from Freedom Debt Relief

Thank you for your positive review of the program. Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Aug. 17th, 2018

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Verified Customer

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Jessica

They've helped me out a lot. They keep me updated on everything, it's perfect. I think they're doing a good job.

8 years ago

Reply from Freedom Debt Relief

Hello Jessica,

We thank you for your feedback. We are here for you and will continue to update you with any changes made to your program. We think you are doing an amazing job as well. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 14th, 2018

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Verified Customer

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Kelly

They were very personable and get involved with you. They keep you updated all the time, it was an easy process.

8 years ago

Reply from Freedom Debt Relief

Kelly, we really appreciate your positive review! We also encourage clients to log into the client dashboard to see the progress their program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 14th, 2018

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Verified Customer

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Geneva Cookeville, TN

They told me what to do and not do. Everybody I talked to has been very nice, they go out of their way for me.

8 years ago

Reply from Freedom Debt Relief

Good afternoon Geneva,

We appreciate your response and we will make sure to lead you to the path of financial freedom. We have your back through this journey. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 14th, 2018

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Verified Customer

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Sandra Houston, TX

Every time I have a question, they answer it right away. I like the way they combine the dashboard with their service.

8 years ago

Reply from Freedom Debt Relief

Thank you, Sandra for your 5 star review! We will continue to keep you updated on your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 14th, 2018

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Charles Medina, OH

They answer all my questions. They're always there when I need them, actually they usually call me before I call them.

8 years ago

Reply from Freedom Debt Relief

Good afternoon Charles,

We are so happy to hear your positive review. We will continue to be there for you until you complete the program debt free! Success is coming soon. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 12th, 2018

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anonymous Bullhead City, AZ

They are extremely customer service oriented. They've run into a few issues with some of the companies.

8 years ago

Reply from Freedom Debt Relief

Thank you for your kind review of our services. We are so excited to see how successful you will be! If you ever need our assistance please call Client Service at (800) 655-6303. Thank you for choosing Freedom Debt Relief, and have a great day.

Aug. 13th, 2020

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James El Paso, TX

they could answer my questions that I needed to be answered quickly. They've been able to help clear my debt.

8 years ago

Reply from Freedom Debt Relief

Good afternoon James,

We appreciate your honest review. We are hear to answer all of your questions and concerns as soon as we can and we will definitely assist in resolving all of your accounts enrolled at Freedom Debt Relief. We love having you enrolled! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 12th, 2018

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Anonymous Eden Prairie, MN

Customer service has been helpful, understanding, courteous and non judgemental. They make it so easy.

8 years ago

Reply from Freedom Debt Relief

Thank you for sharing your thoughts on the program. We are confident in your ability to finish your program, and if you ever have any concerns please call Client Services at (800) 655-6303. Thank you for choosing Freedom Debt Relief. Have a g great day.

Aug. 13th, 2020

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F Washington, DC

As soon as I asked a question it was answered completely. They handled my settlements and they did it quickly.

8 years ago

Reply from Freedom Debt Relief

Hello,

We appreciate your positive feedback. We are here to answer any questions or concerns thoroughly and completely. We will make sure to work on all of your accounts in the program and we are so excited to see your success. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Sep. 11th, 2018

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David Cottle

I haven't had any problems with customer service or with the company. I'm very satisfied with how they've dealt with my credit.

8 years ago

Reply from Freedom Debt Relief

Thank you, for your positive review! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 6th, 2018

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John Cape Coral, FL

They have already settled one of my accounts so far, and did it pretty fast. I've already gotten some great results.

8 years ago

Reply from Freedom Debt Relief

Thank you, John for sharing your success thus far with the program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 11th, 2018

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Anonymous

They were very attentive. They sent us emails and called us. It was very easy, they explained all the details.

8 years ago

Reply from Freedom Debt Relief

Thank you, for leaving us a great review! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 11th, 2018

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Harry

Every time I call they answer my questions. They've been pretty good, I would recommend it to a lot of people.

8 years ago

Reply from Freedom Debt Relief

Thank you, Harry for your outstanding review! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 11th, 2018

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Theresa Inglewood, CA

Every time I call, they answer and are very polite. They send me e-mails and texts to keep me updated.

8 years ago

Reply from Freedom Debt Relief

Theresa, we're glad that these important communications we send have been very helpful to you! Thank you for your great review! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 11th, 2018

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James Lebanon, VA

Customer service has done everything that they promised me that they would. This one is the smartest moves I ever made.

8 years ago

Reply from Freedom Debt Relief

James, thank you for you 5 star review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 10th, 2018

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Verified Customer

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Kathryn

The customer service is personable and it's easy to communicate with them. They have pricey service fees.

8 years ago

Reply from Freedom Debt Relief

Kathryn, thank you for your honest feedback! Our settlement fee does vary depending on the total debt enrolled and also the state you live in. Even though you may think right now that it can be pricey but you're still going to be saving a lot more verses paying the creditor 100% back plus their interest fees. Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 10th, 2018

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Verified Customer

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Jordan LDavis Jr St Louis, MO

Very knowledgeable staff that provides you with good service and information. Plenty of training and assistance.

8 years ago

Reply from Freedom Debt Relief

It is rewarding to hear such great feedback about our Client Services team Jordan. We continue to make our process more efficient but always with the mindset of our clients experience. Thank you for putting your faith in us on your financial journey. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

Aug. 7th, 2020

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Anonymous

Great customer service and support. Very satisfied with getting my debt resolved in a professional matter.

8 years ago

Reply from Freedom Debt Relief

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 14th, 2018

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Claudia Stallcup

I recently learned that debt will no be paid anywhere near the 42 months that I was told when I signed on. It is now extended to 2022 instead of 2019. Great disappointment.

8 years ago

Reply from Freedom Debt Relief

We're sorry to hear about the concerns you are having with the program. Please reach out to our client services department at (800) 655-6303 or so we my answer any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

May. 14th, 2018

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Katherine Morrow

they have helped me sooo much even when i cannot make my monthly payment I don't know what I would do without them

8 years ago

Reply from Freedom Debt Relief

Thank you so much for your great review! We are so grateful that you joined our program and have allowed us to help you with your debt and becoming debt free! We look forward to continuing to assist you through graduation of your debt relief program.

Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 14th, 2018

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Mark Metzner

Responsive and compassionate all the time. Flexible and willing to work with you. Provide peace of mind

8 years ago

Reply from Freedom Debt Relief

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 14th, 2018

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Ron Parker, AZ

Everything has gone exactly as they projected it would, debt has been settled as structured. Great customer service.

8 years ago

Reply from Freedom Debt Relief

We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 14th, 2018

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S. Girma Anaheim, CA

KUDOS to Jason Headrick. For amazing job he does on behalf of FDR, best communicator, with great personality.

8 years ago

Reply from Freedom Debt Relief

Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 14th, 2018

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Evelyn M Boges Queen Creek, AZ

I needed it to help me with my finances. We haven't completed the program, but they keep me updated through emails. I feel good about it.

8 years ago

Reply from Freedom Debt Relief

Thank you for leaving us an outstanding review! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 7th, 2018

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Shirley Tacker

I went with them to get out of debt. They have answered every question that I ask and I can check for updates online.

8 years ago

Reply from Freedom Debt Relief

Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 7th, 2018

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Stacey

They know what they're doing, the customer service reps are awesome to speak with, they just seem to get it done!

8 years ago

Reply from Freedom Debt Relief

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Apr. 30th, 2018

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Monique

I've called several times regarding the same question within a time span of 2 years They keep telling me someone will call me back & no one ever does.

8 years ago

Reply from Freedom Debt Relief

Thank you for providing this feedback to us! We understand the concerns you are having and we would like to review your account and these concerns with you! Please reach out to our client services department at (800) 655-6303 or so that we may further assist you with your account. Thank you for choosing Freedom Debt Relief!

May. 1st, 2018

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Anonymous

They have & are continuing to work to clear my debts off in a timely manner. So thankful for their help.

8 years ago

Reply from Freedom Debt Relief

Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 1st, 2018

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Patsy

Because they answer any questions I have and work for me to help settle my debts in a quick fashion.

8 years ago

Reply from Freedom Debt Relief

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Apr. 30th, 2018

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TAN

Freedom has helped me tremendously to reduce my debt. It is not a finished deal but we are on our way!

8 years ago

Reply from Freedom Debt Relief

We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 1st, 2018

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DSW46

I've been with FDR now for 1 year & have had 3 accounts resolved, 3 accounts settled with payments 12-36 mos. Very professional & courteous staff.

8 years ago

Reply from Freedom Debt Relief

We appreciate your honest review and feedback! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

May. 1st, 2018

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E. Snyder

I just wish there was a way to monitor my credit and for my score not to keep dropping. It's placing me in uncomfortable place.

8 years ago

Reply from Freedom Debt Relief

We appreciate your honest review and feedback! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

May. 1st, 2018

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SB

Customer service is very accommodating when I call and they seem to work hard to help with my needs.

8 years ago

Reply from Freedom Debt Relief

Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Apr. 30th, 2018

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Verified Customer

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T. Carteret

True to what they do. Very helpful & informative. Program has worked well for my situation thus far.

8 years ago

Reply from Freedom Debt Relief

Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 1st, 2018

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Anonymous

They seem to be on top of everything when I submit something in regard to my account their on top of it.

8 years ago

Reply from Freedom Debt Relief

Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 1st, 2018

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Mark

Excellent customer service and a great debt relief program but you also have to really want to settle your debt.

8 years ago

Reply from Freedom Debt Relief

Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 1st, 2018

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Alison Smith

Very satisfied so far with my plan. Customer service is excellent each time I've dealt with them n the phone

8 years ago

Reply from Freedom Debt Relief

We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 1st, 2018

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Jackie

They are really good at what they do and have excellent customer service and really does what is best for the customer

8 years ago

Reply from Freedom Debt Relief

Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 1st, 2018

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Krystin

This company is totally legitimate. They've done everything they promised, and I'm doing GREAT financially.

8 years ago

Reply from Freedom Debt Relief

Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 1st, 2018

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Verified Customer

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Tom

They're helping me get out of debt! I had fallen behind in my bills and need help. So, I called FDR!

8 years ago

Reply from Freedom Debt Relief

Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 1st, 2018

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Verified Customer

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Karen Landry

always there to answer my questions, kind professional yet compassionate, very encouraging to keep committed

8 years ago

Reply from Freedom Debt Relief

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Apr. 30th, 2018