Name: Freedom Debt Relief
Rating: 4.7

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Verified Customer

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Michael Bowen St. Petersburg, FL'

I needed to get out of debt so I went with their service. They have kept up with me through emails but I feel like I was misinformed. Their fees are ridiculously high, but I didn't have much of a choice.

8 years ago

Reply from Freedom Debt Relief

Hello Michael,

Thank you for sharing your feedback. We are very glad you chose us to resolve your debt and we will continue to inform you with any new information regarding your accounts. We do our best to explain our program during the enrollment call, the Welcome Call, and your Debt Resolution Agreement. We do understand your concerns regarding our fees but compare our fees to the 100% debt + interest % + late fees + penalty fees if someone can't meet the monthly required minimum payment. We offer a proven solution at an affordable monthly cost that helps our client pay down their entire debt - principle, fees, interest and all. We want to extend an apology for any misunderstanding or confusion regarding this. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Nov. 20th, 2018

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T Dominguez

Upfront with everything, pretty much got an estimate of all my creditors and what I’ll be paying, so far I’m very happy with how it’s being handled.

9 months ago

Reply from Freedom Debt Relief

Thank you for sharing your experience! Transparency is important to us, and we’re glad to hear you feel informed and happy with how things are going. We're here to support you every step of the way!

Mar. 27th, 2025

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Ralph Kersey

Uploading documents are a waste of time. Offers to reduce the balance owe are ignored. By the time a settlement is accepted late charges and interest for months have been applied and the settlement offer is a lot of these charges. Civil papers are served on you after documents have been uploaded. You receive no notice that they documents are being reviewed have reviewed. I would not recommend this service to anyone based on the current service.

9 months ago

Reply from Freedom Debt Relief

Hi Ralph, we are sorry to hear that you are not satisfied with your experience. An account specialist will be reaching out to address your concerns.

Mar. 19th, 2025

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Sarah Van Orden

My credit score has not improved and it’s been a year. Then after settlements were reached I was approached by a company affiliated with freedom debt relief to get a one time loan and complete the pay offs but that interest rate is outrageous and if I continue to make just the payment they set I will owe more than I even went into the program owing. This is not as glamorous as it is all made to be.

9 months ago

Reply from Freedom Debt Relief

Hi Sarah, thank you for your feedback. We understand you frustration and we encourage you to reach out to our customer service team to address your concerns.

Mar. 19th, 2025

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Tamel

Bernie M was great in helping me. He had help from your efficient computer connections with financial institutions organized to cover all aspects of debt management.

9 months ago

Reply from Freedom Debt Relief

Thank you for your kind words, Tamel! We're so glad to hear that Bernie was able to assist you and that our system helped make the process smooth and efficient. We appreciate your trust in us, we are here to support you on your journey to financial freedom!

Mar. 13th, 2025

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Rochelle Ellis

I feel that i chose the right company to help me with a fresh start Freedom is proving to be the best for my needs thank you freedom you are 5 stars in my experience

9 months ago

Reply from Freedom Debt Relief

Thank you so much for your wonderful feedback, Rochelle! We're thrilled to hear that you feel confident in your decision to work with Freedom Debt Relief. It's great to know we're meeting your needs and providing you with the support you deserve.

Mar. 12th, 2025

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Deborah F Serna

I liked how they explained the process to me, and they made me feel comfortable with what and how it was going to work. A great weight was taken off my shoulders.

9 months ago

Reply from Freedom Debt Relief

That’s wonderful to hear, Deborah! Feeling comfortable and informed during the process is so important, and we're glad Freedom Debt Relief helped lift that weight off your shoulders. Wishing you continued success on your journey to financial freedom!

Mar. 10th, 2025

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Michael Morales

I have freedom relief 3 stars. Because this is my frost time that I ever needed help to take care of all of my financing. But it dose feel nice knowing that all of my debts are being taken care of and no worries. Thank you.

9 months ago

Reply from Freedom Debt Relief

Michael, thank you your feedback. We are happy to hear that you have found relief while working with us!

Mar. 12th, 2025

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Ann Blaschke

They do great work negotiating but aren’t very helpful when it comes to dealing with creditors calling and continuing to ask for payments even after a settlement has been reached.

9 months ago

Reply from Freedom Debt Relief

Hi Ann, thank you for your feedback. We understand creditor calls can be overwhelming, which is why we have incorporated resources in your dashboard to help guide you through those tough conversations.

Mar. 5th, 2025

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Wellis

The representatives have been very professional and always there to answer any of my questions. Feel more comfortable about my decision. Stay tuned; Wellis

9 months ago

Reply from Freedom Debt Relief

Thank you for your kind words, Wellis! We're so glad to hear that our team has been professional and supportive in answering your questions. Making the decision to tackle debt can be overwhelming, but we’re here for you every step of the way. We look forward to continuing this journey with you—stay tuned for even more progress!

Mar. 5th, 2025

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UcinaLuna

Hello everyone! I was between FDR and NDR but something tell me that FDR is much better , I decided to go for it and Im very pleased with their service they do as they said.

9 months ago

Reply from Freedom Debt Relief

Thank you for taking the time to write a review! We are honored that you chose to work with us! Welcome to the Freedom family!

Mar. 10th, 2025

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Martha Yazzie

I like how they went over my bills with me and explained everything that was going to happen. I worked with Az well trained person and she helped me with all my questions.

9 months ago

Reply from Freedom Debt Relief

Hi Martha, we are happy to hear our team has been able to answer all of your questions! Please let us know how we can continue to support you!

Feb. 25th, 2025

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Brenda Johnson

I hate my credit score went down, but it is now rising. I love that I can check on my progress, and feel a sense of relief watching each bill being paid in full.

10 months ago

Reply from Freedom Debt Relief

That’s completely understandable, Brenda! Seeing a temporary impact in your credit score can be frustrating, but it’s great to hear that it’s now improving. The most important thing is the progress you’re making toward financial freedom! Watching those debts get paid off must be such a relief. Keep up the great work!

Feb. 20th, 2025

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Melisa Perez

I’m shit freedom about 8 montés and they alredy pais off 4 of my crédits im very grateful and happy because I know that i could not do this for myself thank you freedom

10 months ago

Reply from Freedom Debt Relief

Melisa, thank you for your review! We are happy to see your progress!

Feb. 14th, 2025

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Rosalind

They are professional and very easy to talk to. They listen and advise you on your particular situation. I am relatively new, but off to a good start,

10 months ago

Reply from Freedom Debt Relief

Hi Rosalind, we are happy to hear that our team has been supportive!

Feb. 15th, 2025

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Joshua Greene

My only complaint is that an auto payment from one of my loans still came out before I could cancel it so I had to pay 540 even though it’s technically in my bundle. Other than that everything is fine

10 months ago

Reply from Freedom Debt Relief

Hi Joshua, we are sorry to hear about the delay. An account specialist will be reaching out to address your concerns.

Feb. 13th, 2025

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Sue Golden

I am happy with the settlements FDR has gotten on my account. I hope to be able to up my monthly amount so that they can negotiate a few accounts quicker.

10 months ago

Reply from Freedom Debt Relief

Thank you for your positive feedback, Sue! We're thrilled to hear that you're happy with the settlements so far. Increasing your monthly amount can certainly help speed up the negotiation process, and we're here to assist you in any way we can.

Feb. 7th, 2025

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Courtney Currie

Haven’t been able to settle much of my debts and the creditors keep filing suits. I enrolled three years ago and still making slow progress. If I had to I would have not gone through this and I would have done the snowball debt repayment method. Now I’m stuck but I did liquid an investment so I’ll be debt free early next month.

10 months ago

Reply from Freedom Debt Relief

Thank you for sharing your experience, Courtney. We understand that debt relief can be a challenging and sometimes lengthy process, and we’re sorry to hear that it hasn’t moved as quickly as you had hoped. We’re glad to hear that you’re on track to becoming debt-free soon, and we truly appreciate the time you’ve spent in the program. If there’s anything we can do to support you in these final steps, please don’t hesitate to reach out. Wishing you all the best on your financial journey!

Feb. 14th, 2025

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Joyce Gannon

I’m very happy that I found FDR. It’s helping me to get out of my debt. If you follow their advice, do what they say, your debt goes down. No need to file bankruptcy!

11 months ago

Reply from Freedom Debt Relief

Hi Joyce, thank you for your review and your encouraging words!

Jan. 20th, 2025

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Cynthia

The Debt Consultant who worked with me was very kind, helpful and knowledgeable. She gave good sound advice in regards of how to handle questions and calls from creditors.

11 months ago

Reply from Freedom Debt Relief

Hi Cynthia, thank you for your kind words! We’re thrilled to hear that your Debt Consultant provided the support, knowledge, and guidance you needed. Our team is dedicated to ensuring you feel confident and informed throughout the process, especially when navigating interactions with creditors.

Jan. 10th, 2025

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Barb Fuller

Freedom Debt Relief is a blessing for me I set a goal and they worked with me for a payment I could afford with a limited income Ian so grateful for them.

11 months ago

Reply from Freedom Debt Relief

Thank you for your review, Barb!

Jan. 13th, 2025

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Matthew Hebert

How freedom debt relief did exactly what they said they were gonna do!However I was told this was suppose to be a 2 year program it's going on the 3rd year and I'm still paying!

11 months ago

Reply from Freedom Debt Relief

Hi Matthew, thank you for sharing your experience. Our program length can vary for each client as everyone's financial situation is different. Our program typically lasts between 48-60 months, your estimated time frame is outlined in your debt resolution agreement. We encourage you to reach out to our customer service team to address your concerns.

Jan. 8th, 2025

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Wendy Norenberg

I do not dislike anything about FDR ! When I called everyone I talked to explained everything very well, they mad ypu feel like your nit the only ones that is in debt ,

11 months ago

Reply from Freedom Debt Relief

Hi Wendy, thank you for choosing FDR as your partner in your future towards financial freedom!

Jan. 8th, 2025

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Vicki Marzka

I loved the way that the representative explained my options and didn't judge me for going into debt in the first place. He understood my circumstances and presented a workable solution. I am eternally grateful.

1 month ago

Reply from Freedom Debt Relief

Hi Vicki,

Thank you so much for your thoughtful review. We're truly glad to hear that our representative took the time to understand your situation and present meaningful, judgment-free options. Providing compassionate support is a core part of what we do, and we’re grateful for the opportunity to help you move toward financial freedom.

Thank you for being a valued client of Freedom Debt Relief!

Dec. 5th, 2025

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Jesse Linen

Really, like their work and how fast they get thing done

1 month ago

Reply from Freedom Debt Relief

Hi Jesse,

We’re thrilled to hear you’re happy with our work and the speed of our process! We’re here to keep things moving smoothly on your journey to financial freedom.

Thank you for choosing Freedom Debt Relief.

Nov. 10th, 2025

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find lil baby McMickel

It ok only been a month so not much to say

1 month ago

Reply from Freedom Debt Relief

Hi McMickel,

Thanks for sharing! We understand it’s still early in your journey, but we’re excited to support you every step of the way and celebrate your progress as it comes.

Thank you for choosing Freedom Debt Relief.

Nov. 10th, 2025

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Gerald Canada

In 2017-18, this company relieve me of a debt I felt that was unbearable. Once the debt was absorbed, my overall mental as well as physical health was relieved. Thank You FDR! Truly, the BEST Company! THANK YOU!!!!

1 year ago

Reply from Freedom Debt Relief

Gerald, so glad that we could relieve you from those big stresses. We aim to serve and provide quality care not only in your finances but empower you in your life. Thank you for choosing Freedom Debt Relief.

Dec. 19th, 2024

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Jinni Todt

I am pleased with Freedom Debt Relief. I recieve updates as what is being done on my behalf as soon as they are done and my account is slowly showing the amount owed slowly going down.

1 year ago

Reply from Freedom Debt Relief

Hi Jinni, we are happy to hear that you re seeing progress as times passes. Thank you for choosing FDR and please let us know how we can continue to support you!

Dec. 17th, 2024

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Urbano Garcia

Freedom debt relief has helped me pay off my personal debt. My debt has been lowered. Settlements on debt has lowered amount owed. Great improvement on my credit score. Awesome company!!

1 year ago Edited February 19, 2025

Reply from Freedom Debt Relief

Thank you for sharing your experience, Urbano! We're thrilled to hear that Freedom Debt Relief has been able to help reduce your account balances, eliminate those stressful calls, and even improve your credit score. It’s wonderful to know our team has made a positive impact. We’re here to support you every step of the way on your journey to financial freedom!

Dec. 4th, 2024

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Carl

Freedom Debt Relief has been wonderful. Very professional, courteous, helpful, understanding, just the right balance that you need to get you through the difficulty you are in.

1 year ago

Reply from Freedom Debt Relief

Thank you for sharing your experience, Carl! We're thrilled to hear that our team has been professional, courteous, and supportive during your journey with Freedom Debt Relief. Providing the right balance of understanding and guidance is our goal, and we're honored to help you through this challenging time. If there's anything else we can do for you, please don’t hesitate to reach out!

Dec. 4th, 2024

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Gary Gray

The customer service is great. They explained exactly how the system works and how much it costs. Everything was up front before I signed up with them. After signing up, they worked with me to resolve my debts.

1 year ago

Reply from Freedom Debt Relief

Thank you for your feedback, Gary! We're so glad to hear you’ve had a positive experience with our customer service team and that you felt informed and comfortable with the program details from the beginning. Transparency and support are core to what we do, so it’s rewarding to know this has helped you on your journey toward resolving debt. Thank you for choosing Freedom Debt Relief!

Nov. 13th, 2024

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Stephanie Bazant

They are so thorough and really care about getting you and your debt taken care of. They explain the process and they are so helpful and easy to get a hold of. Very happy I chose to go this route!!

1 year ago

Reply from Freedom Debt Relief

Thank you for sharing such kind words, Stephanie! We're so happy to hear that you've had a positive experience and that our team has been thorough, helpful, and easy to reach. It's great to know you feel supported throughout the process. We're here for you every step of the way, and we appreciate you choosing Freedom Debt Relief!

Nov. 7th, 2024

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Jessica R

I can’t give 5 stars because I am not 100% Happy with the program. When signed up you are given an estimated graduation date and yes it’s estimated and they say it can extend but when you see all the negative on your credit history and start getting sued by creditors that’s when they show how much they just wanted your money and don’t care. I was sued by one of the creditors and when this happened, there was no communication from FDR and there was ation dates I was never informed of when I reached out. I was never told until I finally made a bigger fuss about the situation. Slowly, my accounts are getting handled, but wish I would have researched other options because even though accounts are being settled, I feel that I am still paying more than what the account balances were when provided to FDR.

1 year ago

Reply from Freedom Debt Relief

Hi Jessica, we are sorry to hear about this situation. We would like the opportunity to address this matter, we are unable to locate your account with the information provided by this review. We encourage you to reach out to our customer service team to address this. We will also attempt to obtain your information through a private message so one of our account specialist can reach you directly.

Nov. 13th, 2024

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Brian Bailey

Freedom Debt has been a great asset to our financial issue. There customer support is very helpfull if you do need to call. We are very satisfied with the progress of the program.

1 year ago

Reply from Freedom Debt Relief

Thank you for sharing your experience, Brian! We're glad to hear that Freedom Debt Relief has been a valuable asset in addressing your financial challenges and that you're satisfied with the program's progress. Our customer support team is always here to help, and we appreciate your kind words. We're committed to supporting you every step of the way!

Oct. 22nd, 2024

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Jennifer Chang

Don't know why all bad reviews on BBB. Nothing but excellent services, I get many notifications on closing out my loans & definitely gotten them knocked down drastically....Thank you freedom! Getting me back on track.

1 year ago

Reply from Freedom Debt Relief

Thank you so much for sharing your experience, Jennifer! We’re glad to hear that Freedom Debt Relief has been able to help you significantly reduce your debt and get back on track. We understand that not every experience is the same, but it’s feedback like yours that reinforces the dedication we put into helping our clients succeed. It’s great to know that you’re seeing real results, and we’ll continue working hard to provide the same excellent service for you. If you have any questions or need further assistance, we're always here. Thanks again for trusting us with your journey!

Oct. 10th, 2024

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Stacy Johnson

I’d just like to say at first i was a little nervous about the idea. But two months into the process, I closed on two accounts. I feel more confident now about overall results.

1 year ago

Reply from Freedom Debt Relief

Thank you for sharing your experience, Stacy! It's completely normal to feel a bit nervous at the beginning of the process, but we're so glad to hear that closing two accounts in just two months has given you more confidence. We're here to continue supporting you every step of the way, and we're excited to see even more positive results in your journey!

Oct. 22nd, 2024

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Katy Kassel

Like many of us I was in serious credit card debt. Freedom Debt Relief has made arrangements with my creditors for payments and now I'm not getting calls everyday. What a big relief!

1 year ago

Reply from Freedom Debt Relief

Thank you for sharing your story with us, Katy! We're so glad to hear that Freedom Debt Relief has helped ease the burden of credit card debt and stopped those constant calls. It’s a huge relief when you no longer have to worry about daily creditor calls, and we're thrilled to be part of your journey toward financial freedom. Thank you for choosing FDR!

Oct. 22nd, 2024

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MARK WRIGHT

The service is great., the program is great. What is not too great is that I have spoken with different support person, which changes almost constantly, and they are hard to reach.

1 year ago

Reply from Freedom Debt Relief

Thank you for your feedback, Mark. We appreciate you bringing this to our attention. We are happy to hear that the program is working well for you, keep up the great work!

Oct. 22nd, 2024

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Shaun Smith

This was the best decision I have made for getting out of debt. I thought I was not going to be able to live. When I called, I was impressed with how fast I was helped. Thanks to this company, I am almost out of debt.

1 year ago

Reply from Freedom Debt Relief

Thank you for sharing your experience, Shaun! We’re thrilled to hear that choosing us was the best decision you’ve made for getting out of debt. It’s wonderful to know that you were impressed with our quick assistance and that we could help you on your journey to becoming almost debt-free. If you need any further support, we’re always here for you. Thanks for trusting Freedom Debt Relief!

Oct. 10th, 2024

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Joaquin “Andy” Hernandez

They're negotiating all my debts, the amount you put in determines the lenght of time for clearing your credit. meanwhile my score is under 400. where I can't buy anything in credit. As accounts are paid the credit goes up. Great customer service and updates on your progress.

1 year ago

Reply from Freedom Debt Relief

Thank you for sharing your experience, Andy! We're glad to hear you're satisfied with our customer service and progress updates. As we work to negotiate your debts, we're confident you'll see your credit score improve over time! Keep up the great work!

Sep. 19th, 2024

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Carl Robertson

All persons I spoke with were very polite, caring and professional, and took time to understand my situation and answered any questions I had and how the program worked and how they could help me with my situation.

1 year ago

Reply from Freedom Debt Relief

Thank you for sharing your experience, Carl! We're glad to hear that our team was polite, caring, and took the time to understand your needs. We're here to help and support you every step of the way!

Sep. 11th, 2024

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JAMES PISELL

EXCELLENT SERVICE, GREAT RESULTS AND QUICK TO RESOLVE DEBT ISSUES AND LEGAL ISSUES, THEY DID WHAT THEY SAID THEY WOULD DO AND FOR MY PART, IT WAS QUICKLY AND I THANK THEM FOR RELEIVING ME OF THE STRESS.

1 year ago

Reply from Freedom Debt Relief

James, thank you for your wonderful feedback! We're thrilled to hear that our team delivered on their promises and helped relieve your stress quickly. We're here to continue supporting you on your journey to financial freedom!

Sep. 11th, 2024

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Dora Gonzales

They keep me informed on the progress to reduce my debt. I like that they constantly email me. And at the same time I'm stress-free! Plus the payments were smaller then when I was paying before.

1 year ago

Reply from Freedom Debt Relief

Thank you for sharing your experience, Dora! We're thrilled to hear that you appreciate the consistent updates and communication about your debt reduction progress. It's great to know that our emails are helping you stay informed and stress-free. We're also glad that the payments are more manageable for you compared to before. If you ever have any questions or need further assistance, we're always here to help. Thank you for choosing Freedom Debt Relief!

Aug. 21st, 2024

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Dave Iddings

Easy to work with, they can accommodate payments. I have to split some in a month or change a date to wait until I got my paycheck. As long as you notify in advance, they work very easily you you

1 year ago

Reply from Freedom Debt Relief

Thank you for your feedback, Dave! We're glad to hear that you've found it easy to work with us and that our team has been flexible with accommodating your payment needs. We understand that financial situations can vary, and we're happy to work with you to find solutions that fit your circumstances. If you ever need to make changes or have any questions, just let us know in advance, and we'll be here to assist you. Thank you for your trust in Freedom Debt Relief!

Aug. 21st, 2024

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Celia Cunningham

My financial situation is dire and I’m trusting that Freedom Debt Relief will get me out of this stressful situation. I was treated with respect and I got an answer to my questions.

1 year ago

Reply from Freedom Debt Relief

Thank you for sharing your thoughts, Celia. We understand how stressful financial difficulties can be, and we're honored that you’ve chosen to trust us to help you through this challenging time. It’s important to us that you feel respected and that all your questions are answered. We’re committed to supporting you every step of the way and working towards a solution that eases your financial stress. If you need anything or have further questions, please don't hesitate to reach out. We're here to help!

Aug. 21st, 2024

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Angel Suarez

Program is very effective works on any credit card but not good at all when dealing with American Express. American Express takes too long, building a much higher balance, resulting in a much bigger negotiation for almost no debt reduction. Besides that, the program works very good.

1 year ago

Reply from Freedom Debt Relief

Thank you for your feedback and for sharing your experience with us, Angel. We're pleased to hear that the program has been effective for you overall. We strive to improve our services and appreciate your feedback. If you have any questions or need further assistance, please feel free to reach out. We're here to support you in any way we can.

Aug. 12th, 2024

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Karen Robison

I signed up with Freedom Debt Relief and they have already settled three of my accounts after I just made 0ne payment to them. I am so glad that I joined with them. They are a very caring and responsive company.

1 year ago

Reply from Freedom Debt Relief

Thank you for sharing your experience, Karen! We're thrilled to hear that you've already seen progress with three of your accounts settled after just one payment. It's great to know that you're happy with your decision to join us. We're committed to providing caring and responsive service, and we're here to support you every step of the way. If you have any questions or need further assistance, please don't hesitate to reach out!

Aug. 12th, 2024

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Skunk

It was very easy to start up my account. Everyone I spoke to was super helpful and extremely friendly. I have such a pleasant experience when working with Freedom Debt relief.

1 year ago

Reply from Freedom Debt Relief

Thank you for sharing your experience! We're delighted to hear that setting up your account was easy and that our team provided helpful and friendly service. It's great to know that you've had a pleasant experience with Freedom Debt Relief. We're here to support you every step of the way, so please don't hesitate to reach out if you have any questions or need further assistance!

Aug. 12th, 2024

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Robert Hayward

I'm only giving a 4 star review at this time because they have been good upon getting me set up but I have not actually had them make contact with any of my creditors yet, so I can't say at this time on giving a full 5 star rating, until I get further into the process

1 year ago

Reply from Freedom Debt Relief

Hi Robert, thank you for your review. We understand that you’re looking for more results before giving a full review, and we appreciate your patience as we move forward. Rest assured, our team is here to assist you every step of the way, and we’ll work diligently to meet your expectations. If you have any questions or need further assistance as you progress, please don’t hesitate to reach out. We’re committed to providing you with the best service possible.

Aug. 8th, 2024

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Bonnie Bettis

There have been times when I needed to skip a designated payment because of other financial needs. I find it annoying that the CS reps are very quick and programmed to tell you to not do this when I’m am speaking to them. This is my money and I should not have this happen when I need to make an adjustment in making my monthly payments.

1 year ago

Reply from Freedom Debt Relief

Hi Bonnie, thank you for your feedback. We understand it can be frustrating to be advised against modifying your deposit, our advocates goal is to make sure your program stays on track and to ensure you are informed so you can make a decision that best suits your needs and your program. Please let us know how we can continue to support you.

Jul. 31st, 2024