error This company may not service all states.

Pacific Debt Inc. is a nationally recognized leader in debt settlement services. It requires a $15,000 minimum debt to offer services.

The company holds major industry accreditations with the American Fair Credit Council (AFCC) and the International Association of Professional Debt Arbitrators (IAPDA). Pacific Debt was also recognized by US News and World Reports as one of the best debt settlement companies for 2018.

Pacific Debt was named the #1 Debt Settlement Company by Best Company for 2016. US News and World Reports and Bankrate ranked Pacific Debt as one of “The Best Debt Settlement Companies of 2020." Pacific Debt has achieved a top spot on our list of debt settlement companies because it offers its debt relief services at one of the lowest prices in the industry. Pacific Debt's pricing ranges from 15 to 25 percent of the total debt you enroll. The company then negotiates with each lender to reach a settlement agreement. While negotiations are underway, clients stop making monthly payments on their bills and put the money into a separate account to be used to make the negotiated settlement payment to each lender.

Pacific Debt specializes in unsecured debt, which is debt that doesn't have an asset tied to it. Examples of unsecured debt include student loan debt, medical debt, credit card debt, and utility bills.

The major downside to Pacific Debt is that its debt management services may not be available in your state. The company has been in the debt settlement industry since 2002 and is headquartered in San Diego.

View Pacific Debt Inc. reviews below.

The Good

  • High Savings, Low Fees
  • Industry Accreditations
  • Positive Client Reviews
  • Personal Account Manager
  • Client Resources

High Savings, Low Fees

On its website, Pacific Debt boasts how much it has reduced individual debt--and it is impressive. In most cases, the company is able to reduce your debt by 20 to 50 percent--a significant amount in this industry.

Pacific Debt's ability to effectively settle your debts makes it much easier for you to pay the debts and be on the road towards being debt-free and enjoying financial freedom.

Not only can Pacific Debt reduce the amount borrowers pay on each of their unsecured debts, it also has low fees. To work with Pacific Debt, you will pay the company 15 to 25 percent of your total enrolled debt. On average, most of the companies we have reviewed charge an average of 21 to 24 percent.

Though it does charge a percentage of enrolled debt for its settlement services. The nature of debt settlement companies make it difficult to judge pricing (since individual pricing depends on the enrolled debt of each customer). However, the opportunity to pay a lower percentage increases your savings as you work to become debt free.

Pacific Debt, Inc. also does not charge upfront fees for settlement. Customers choosing a debt settlement company should only work with companies that have no upfront fees.

Industry Accreditations

According to consumers, one of the most important things a debt settlement company can offer is accreditation. Pacific Debt is accredited with the AFCC and the IAPDA.

Being an accredited member of the AFCC means Pacific Debt submits its website for an audit each year. The AFCC makes sure its accredited members conform to industry standards and strives to protect consumers.

Positive Customer Reviews

Pacific Debt reviews are overwhelmingly positive and speak highly of its customer service. The most common review we see of Pacific Debt is that company representatives know what they are talking about when clients call, and they keep clients informed throughout the entire settlement process.

Many clients also praise Pacific Debt for early settlements. The main job of a debt settlement company is to negotiate a lower total debt with customer's creditors.

Though debt settlement can negatively impact a client's credit score, it will also relieve the debt of customers with nowhere else to turn, which are those who already have lower credit scores.

Credit card debt, medical debt, and student loans are difficult to escape, but companies like Pacific Debt are designed to protect you from creditors and debt collectors; that's why it's important to take a close look at Pacific Debt reviews.

Previous clients are the best reference for checking the quality of debt settlement companies and debt consolidation companies. Good reviews are a good indicator that you will also have a good experience. 

Personal Account Manager

When a client agrees to a debt settlement program, Pacific Debt assigns each client a personal account manager as a debt specialist.

This single point of contact works with clients throughout the entire negotiation and settlement process. This may be another reason why clients seem to love Pacific Debt as not having an assigned debt specialist is one of the most common complaints of other debt relief companies, like National Debt Relief.

Working with a single point of contact is especially great for clients because they do not get passed to different people. It ensures that their questions are answered and that their needs are met.

Client Resources

Clients who wish to receive an education more specified to their specific circumstances will not be disappointed by Pacific Debt's online resources.

The company website clearly defines each of the clients' various options within debt relief, even some that Pacific Debt doesn't offer (including consumer credit counseling, bankruptcy and debt consolidation). It then clearly outlines the benefits and downsides to each of the debt relief options.

Because debt settlement and debt negotiation are better options for long-term debt, clients are encouraged to consider not making minimum payments, as there are more efficient ways to become debt free. The online company resources say that debt negotiation is a much more aggressive approach to debt relief and may result in a lower credit score.

In addition to online resources, potential clients can have a free consultation with a certified debt counselor who will review their financial situation and options for becoming debt-free. Providing comprehensive information allows potential clients to make better decisions about how to address their debt.

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The Bad

  • Service Limited to Certain States

Service Limited to Certain States

While there are amazing perks to using Pacific Debt (relief from credit card debt, medical bills, student loans, etc.), unfortunately, they are not available to everyone. Pacific Debt only offers services in Arizona, California, Florida, and Texas. 

This leaves the majority of the United States unable to take advantage of Pacific Debt's low cost, industry experience, and customer service. Some debt settlement companies are available in 40 or more states.

However, if Pacific Debt Inc.'s services are available in your state, it is a great option when choosing a debt settlement company.

The Bottom Line

Debt management programs like debt settlement are highly complex and difficult to do right, so Pacific Debt's high customer reviews are extremely important. 

In comparison to debt consolidation companies, a debt settlement program is usually approached as a last resort (you have a low credit score and lack the money to make monthly payments).

Settlement companies negotiate with lenders for a lower total debt. Pacific Debt focuses on unsecured debt, which includes student loan debt, health care debt, personal loan debt, payday loans, and consumer debt (e.g. credit card debt). If a consolidation loan is not a good fit for your financial situation, debt settlement may be a good fit.

Debt settlement allows you to eventually recover your credit score quicker than bankruptcy (which stays on your credit report for up to 10 years) and saves you from debt collectors. Pacific Debt does a fantastic job of negotiating lower debt with your creditors.

The positive Pacific Debt reviews speak for themselves. If you find yourself in more than $15,000 in debt--student loans, medical bills, or high outstanding balances on your credit card--and live in Arizona, California, Florida, or Texas, we highly recommend using Pacific Debt to help you payoff your debt. The company is held to high industry standards (it is a member of all four major accreditation organizations), and it has a proven track record of settling debts for much less than what is owed.

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Pacific Debt Inc. Frequently Asked Questions

What is Pacific Debt?

Pacific Debt is a debt relief company committed to finding solutions that truly benefit our clients while also offering the highest level of service.

Why should I trust Pacific Debt?

We've been helping consumers for over 17 years, are Accredited Members of the BBB with an A+ rating, and have thousands of 5-star online reviews from real customers.

How does Pacific Debt services work?

When you call, we will evaluate your situation and determine the options that make the most sense for your situation. The evaluation is free and confidential.

How do I enroll in Pacific Debt's settlement program?

Call our toll free number or visit our web site for a free quote.

How much do Pacific Debt services cost?

We have no upfront fees and the cost is a function of total debt enrolled as well as state of residence. Fees typically range from 18%–25% of the debt enrolled. Our fees are only earned once a settlement is negotiated and you have approved the terms of the agreement.

How long does debt settlement take?

For most clients, the program is a 3–4 year process, although clients may complete their programs sooner, or take longer, depending on their budget.

Does debt settlement affect my credit score?

For most clients, the answer is yes, your score will go down. If you are current, or have only missed a payment or two, your score is likely to go down in the early stages of the program. Our goal is to get you out of debt as soon as possible to put you in a better financial position. As each debt is settled, you will see your debt-to-income ratio improve and upon completion of the program, you will be in an excellent position to rebuild your credit score through proper use of credit.

bestcompany guarantee

Best Company guarantees your satisfaction if you choose a company that has earned this distinction. If you're not satisfied after 30 days, simply let us know and we'll give you $100. Yes, it’s really that simple.

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User Reviews

Star Rating

4.8
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2,310 Reviews

Review Breakdown

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SJE

December 13th, 2019 Phoenix, AZ DETAILS arrow_drop_down
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I was working with another debt relief agency but I was very dissatisfied with the customer service experience. My monthly amount kept changing as they based my total on my credit report which I had informed them was still getting updated. My monthly amount kept changing and it stressed me out so I cancelled them. I found Pacific and spoke to Ray who has been fantastic. He was very understanding and helpful from the first chat. We texted a lot and emailed at first prior to speaking on the phone, and he understood my frustration. He built a plan based on my debt information in conjunction with credit report so that the list was complete. He was very thorough in explaining the program and made himself available to answer all questions immediately. If my experience with the process is 75% as good as my experience with Ray I'm sure I'll be thrilled. Thank you Ray!

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Gail Katrice

March 10th, 2020 Louisville, KY DETAILS arrow_drop_down
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I was able to receive the peice of mind I so desparately needed. I went from drowning in debt, not sure where my food money was going to come from because I was maxed out, to excited about my future.

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JLV

September 23rd, 2020 Brentwood, CA DETAILS arrow_drop_down
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Justin was attentive and took the time to understand our financial goals. The process was hassle free and quick. I wish we would have called sooner.

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September 21st, 2020 Chula Vista, CA DETAILS arrow_drop_down
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Rep was very persistent, it was like talking to a used car salesman. Phone call took way longer than needed.

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James Wesson

September 20th, 2020 Snow Camp, NC

I like how quickly the associate helped me with my situation

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Celine Gonzales

September 19th, 2020 Upland, CA DETAILS arrow_drop_down
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Ray was so helpful and so kind and didn’t make me feel like I was dumb for being in the position I was in and let me know that life happens sometimes but that they were here to help. Wonderful experience! Thank you Ray

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Jaccqulene Tackett

September 19th, 2020 Hamburg, IA

We were talked through everything in a very professional way and we are excited to start this journey and come out on top.

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Fanny Lopes

September 19th, 2020 Milpitas, CA

Im giving five stars for the way I was attended on my phone call. Respect, attention, and efficiency. About the program, I’ll have to come back here in the end to say how good it worked.

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Mark Bessette

September 18th, 2020 Tucson, AZ

User friendly. Low pressure. Efficient. Pleasant experience!👍

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Jose Castillo

September 17th, 2020 Los Angeles, CA

I was drowning in debt and decided to look around the internet for loan forgiveness programs and debt consolidation programs. I happened to stumble upon Pacific debt inc and within an hour I signed some paperwork and had them consolidate 2 of my loans and now I’m just paying that monthly at a low cost. It is helping me save so much money! And the agent that helped me (Eva) was incredibly professional and made me feel comfortable throughout the entire process. I would recommend this to anyone that is overwhelmed with debt.

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Dona

September 17th, 2020 Marion, IN DETAILS arrow_drop_down
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Nicholas was a great help. Explained the program , the company and answered all my questions.

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Melinda

September 16th, 2020 Cedar Park, TX

William was very professional and easy to talk to. He made the transition easy.

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Jdc Jdc

September 15th, 2020 Orange City, FL

To pdi I was scared to admit to having high debt called pdi spoke to Jason he made it easy to ask questions and get answers he explains things in easy terms to understand by the time we were done i felt a lot better so I will see a lite at the end of my tunnel i even called Jason about a few questions jason did recall me back thank you jason and pdi I will recommend any body in debt to call Jason at pdi thank you for all your help jim c

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Alan Pyatt

September 15th, 2020 Middleburg, FL DETAILS arrow_drop_down
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So far I have nothing but great things to say about the way I have been treated. Your rep was very helpful and personal. I answered the question below, "no"......because I am a new account. I cannot honestly leave a review on what I do not know yet. But if the rest of this goes as well as it has so far..........it will be 5 stars I'm sure!

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Paul Labbe

September 11th, 2020 Monroe, NY

The process was easy and quick. The reps I spoke to were very friendly and professional.

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Carlo

September 11th, 2020 Lake Zurich, IL

Very friendly, compassionate, and understanding. Options made available.

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John Keeney

September 11th, 2020 Port Isabel, TX

I took the plunge, called them, and never looked back. Professional and knowledgable about their product, dare I say excellent service for those who struggle. But no more.

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Chris

September 10th, 2020 Montgomery, TX DETAILS arrow_drop_down
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Although I am just in the beginning of this process my experience has been wonderful. Asking for help is not my strong suit and needing debt relief help is humiliating for me. The customer service rep really working to put me at ease and give my confidence that I am making the right decision for my financial wellbeing and financial future.

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Jillian Graham

September 10th, 2020 Chattanooga, TN

Richard was so helpful and kind. He made sure I understood everything and helped me get to a place where I was comfortable and excited to get out of my debt quicker than ever before. So happy to be working with this company!

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Pk

September 5th, 2020 Anaheim, CA DETAILS arrow_drop_down
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This helped my situation. I finally feel more in control of my debt. After an emergency my debt was out of control and for years I was barely able to meet minimum payments. Now I have a way out.

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Betty Ingham

September 4th, 2020 Broken Arrow, OK

Matisse was so personable and helpful. Most of all, she was very patient with me. Hopefully, the results from all of this will be as pleasant as Matisse was. I am so relieved to have found some company who actually wants to help people like us. We have worked hard all of our life and we are living our dream, but having the burdens of experiencing hardships through health and unpredictable natural disasters. Thank you for believing in us even in the final years of lives.

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Monica

September 3rd, 2020 Powell, TN

Easy to do business with. Communication and customer service is excellent.

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willy lopez

September 2nd, 2020 Philadelphia, PA

Good communication,great explanations about how the program works

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Jay Ell

September 2nd, 2020 Alma, NE DETAILS arrow_drop_down
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Cedric did a great job of communicating with me regarding debt consolidation.

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Tumua Faasua

September 1st, 2020 Santa Rosa, CA

I was very pleased with the personal service!

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Amanda Vangeli

September 1st, 2020 Denver, CO

Jake was very helpful and took the time to explain everything to me. I felt reassured and taken care of. Very excited to begin my debt recovery journey with this company.

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Darlene Killian

August 29th, 2020 Montgomery, TX

I would definitely use this company they are highly ripped up all very respectful and very compassionate and very thorough they know what they’re doing and I would highly recommend him to anyone

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Leo

August 28th, 2020 , DETAILS arrow_drop_down
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The represenative Ashley was kind and considerate, knowledable and gave me the consideration to get my debt delema under control once and for all, i appreciate all the help from Pacific Debt

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Thonglith

August 28th, 2020 Provo, UT

They explained everything to me in great details. That I could understood all my needs to get my debts paid off. These are amazing people who understands your situation and helps you to figure out what works best for you and I really appreciate their understanding of my situation and I am thankful for that

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Angelina

August 28th, 2020 Brooklyn, NY DETAILS arrow_drop_down
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I have just joined the Pacific Debt Inc after a very long search for a trustworthy company. Ray T was quite professional, knowledgeable and showed attention to every detail of this initial completion of forms. I hope to provide a yearly review as I become debt free one step at a time :)

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Ronald E Sherrod

August 27th, 2020 San Jose, CA

I like the personal human touch. Working with William R Jr was fantastic in terms of guidance and customer friendliness. They will be there for you every step of the way.

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Lisa Robinson

August 23rd, 2020 Claremont, CA

Eva L provided customer service that far exceeded my expectations. She went way beyond the typical business exchange that I have experienced in the past.

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alexandria moherek

August 19th, 2020 Round Rock, TX

Very professional and fair. Explained everything with detail and answered all my questions while treating me with respect

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HillCountryHero

August 18th, 2020 Bandera, TX

I spent quite a bit of time talking with Debbie A. She did a superior job navigating a difficult and uncomfortable subject, reframing the situation as an opportunity, and making me feel confident in our plan of action before we ever got off the phone. She was transparent, comforting, complimentary, and genuine. I am grateful beyond words for the service I've received thus far. I had spent months searching for a company willing to help but was in a tough spot. I finally found someone, Pacific Debt, willing to step up to the plate and help me succeed, and their wonderful employee.

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Judy Harris

August 18th, 2020 Los Angeles, CA

I enjoyed working with Ashley R. She was not only knowledgable in her job, but her phone personality was boost in so sad of pandemics. She is an asset to your company. I wouldn't think twice about hiring her.

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Mary Thomason

August 14th, 2020 Temple, TX

Mr Hector was a wonderful agent, who was well informed, very professional, and at all times was interested in how he could help me

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Gustavo Cortez

August 14th, 2020 North Richland Hills, TX

Very kind and helpful people. Had a very smooth experience with them

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Audra Bing

August 13th, 2020 Charlottesville, VA

Jordan was Awesome and very patient! He went over everything with me and most importantly he made sure I was comfortable with my payments!

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Symone Davenport

August 12th, 2020 Murrieta, CA

I just started with the program and I am looking forward to having my debt settled. The person that helped me, Jake, he was awesome. He was very thorough in explaining everything. He wanted to make sure I didn't have any questions. He was patient and we even ran over on his normal work hours just so he could finish assisting me and answering all of the questions I had. I will write another review explaining my experience after the debt is settled. Thank you for the opportunity.

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Tomas Miranda

August 8th, 2020 Orlando, FL

No pressure. Eva clearly explained the program and settlement expectations. The enrollment process was very quick and smooth.

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Jillroz

August 7th, 2020 Biggs, CA

It was. Wet nice. Great customer service. He was patient while I found the information For him. Thumbs up. A +.

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Lakendra Jones

August 4th, 2020 ,

I had an awesome experience. They welcome so nice. The employee is very nice people.

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Shawn Bell

August 4th, 2020 Fayetteville, AR DETAILS arrow_drop_down
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Cedric was great to work with. He answered all of my questions and explained the process thoroughly.

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Marcia Fellure

August 4th, 2020 St Louis, MO

I was very happy with the service and experience I had with Rian when applying with Pacific I was with another company was not satisfied at all found out some bad things so when I found out Pacific good rating and good customer service rating I immediately was ready to sign up I feel confident they will be the company to get my debt resolved

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missyborter

August 4th, 2020 Highland, IN

Ray was very knowledgeable and answered all my questions. He made sure I knew what I was signing up for.

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Gerald Foster

August 4th, 2020 Fayetteville, NC

Oh my questions were answered in a very precise manner everything was explained very well and easy to understand

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Les Dennis

August 4th, 2020 Anchorage, AK

You reached out to me to try and get my finances back to a manageable level. You were quick to see what needed to be done, then the approval process was also quick. The overall attitude was up beat and I felt my interest was a real issue to be solved by you. I liked the respect I felt you had for me.

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Nelly

August 2nd, 2020 Laredo, TX

Awesome! Very understanding and great communication

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Carl Boster

August 1st, 2020 Kansas City, MO

I was impressed withe the calm and clear way Mr R treated me. Thank you for all your help.

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German Madrigal

July 31st, 2020 Arbuckle, CA DETAILS arrow_drop_down
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The company is very clear on what they are going to do and what to expect. They will update you during the process the people you talk to actually listen and sound helpful compared to other companies.