Pacific Debt Inc. is a nationally recognized leader in debt settlement services. It requires $7,500 minimum debt to offer services.

The company holds major industry accreditations with the American Fair Credit Council (AFCC) and the International Association of Professional Debt Arbitrators (IAPDA). Pacific Debt was also recognized by US News and World Reports as one of the best debt settlement companies for 2018.

Pacific Debt has achieved a top spot on our list of debt settlement companies because it offers its debt relief services at one of the lowest prices in the industry. Pacific Debt's pricing ranges from 15 to 25 percent of the total debt you enroll. The company then negotiates with each lender to reach a settlement agreement. While negotiations are underway, clients stop making monthly payments on their bills and put the money into a separate account to be used to make the negotiated settlement payment to each lender.

Pacific Debt specializes in unsecured debt, which is debt that doesn't have an asset tied to it. Examples of unsecured debt include student loan debt, medical debt, credit card debt, and utility bills.

The major downside to Pacific Debt is that its debt management services may not be available in your state. The company has been in the debt settlement industry since 2002 and is headquartered in San Diego.

View Pacific Debt Inc. reviews below.

The Good

  • High Savings, Low Fees
  • Industry Accreditations
  • Positive Client Reviews
  • Personal Account Manager
  • Client Resources

High Savings, Low Fees

On its website, Pacific Debt boasts how much it has reduced individual debt--and it is impressive. In most cases, the company is able to reduce your debt by 20 to 50 percent--a significant amount in this industry.

Pacific Debt's ability to effectively settle your debts makes it much easier for you to pay the debts and be on the road towards being debt-free and enjoying financial freedom.

Not only can Pacific Debt reduce the amount borrowers pay on each of their unsecured debts, it also has low fees. To work with Pacific Debt, you will pay the company 15 to 25 percent of your total enrolled debt. On average, most of the companies we have reviewed charge an average of 21 to 24 percent.

Though it does charge a percentage of enrolled debt for its settlement services. The nature of debt settlement companies make it difficult to judge pricing (since individual pricing depends on the enrolled debt of each customer). However, the opportunity to pay a lower percentage increases your savings as you work to become debt free.

Pacific Debt, Inc. also does not charge upfront fees for settlement. Customers choosing a debt settlement company should only work with companies that have no upfront fees.

Industry Accreditations

According to consumers, one of the most important things a debt settlement company can offer is accreditation. Pacific Debt is accredited with the AFCC and the IAPDA.

Being an accredited member of the AFCC means Pacific Debt submits its website for an audit each year. The AFCC makes sure its accredited members conform to industry standards and strives to protect consumers.

Positive Customer Reviews

Pacific Debt reviews are overwhelmingly positive and speak highly of its customer service. The most common review we see of Pacific Debt is that company representatives know what they are talking about when clients call, and they keep clients informed throughout the entire settlement process.

Many clients also praise Pacific Debt for early settlements. The main job of a debt settlement company is to negotiate a lower total debt with customer's creditors.

Though debt settlement can negatively impact a client's credit score, it will also relieve the debt of customers with nowhere else to turn, which are those who already have lower credit scores.

Credit card debt, medical debt, and student loans are difficult to escape, but companies like Pacific Debt are designed to protect you from creditors and debt collectors; that's why it's important to take a close look at Pacific Debt reviews.

Previous clients are the best reference for checking the quality of debt settlement companies and debt consolidation companies. Good reviews are a good indicator that you will also have a good experience. 

Personal Account Manager

When a client agrees to a debt settlement program, Pacific Debt assigns each client a personal account manager as a debt specialist.

This single point of contact works with clients throughout the entire negotiation and settlement process. This may be another reason why clients seem to love Pacific Debt as not having an assigned debt specialist is one of the most common complaints of other debt relief companies, like National Debt Relief.

Working with a single point of contact is especially great for clients because they do not get passed to different people. It ensures that their questions are answered and that their needs are met.

Client Resources

Clients who wish to receive an education more specified to their specific circumstances will not be disappointed by Pacific Debt's online resources.

The company website clearly defines each of the clients' various options within debt relief, even some that Pacific Debt doesn't offer (including consumer credit counseling, bankruptcy and debt consolidation). It then clearly outlines the benefits and downsides to each of the debt relief options.

Because debt settlement and debt negotiation are better options for long-term debt, clients are encouraged to consider not making minimum payments, as there are more efficient ways to become debt free. The online company resources say that debt negotiation is a much more aggressive approach to debt relief and may result in a lower credit score.

In addition to online resources, potential clients can have a free consultation with a certified debt counselor who will review their financial situation and options for becoming debt-free. Providing comprehensive information allows potential clients to make better decisions about how to address their debt.

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The Bad

  • Service Limited to Certain States

Service Limited to Certain States

While there are amazing perks to using Pacific Debt (relief from credit card debt, medical bills, student loans, etc.), unfortunately, they are not available to everyone. Pacific Debt only offers service in 30 states and Washington, D.C..

This leaves just under half of the U.S. unable to take advantage of Pacific Debt's low cost, industry experience, and customer service. Some debt settlement companies are available in 40 or more states.

However, if Pacific Debt Inc.'s services are available in your state, it is a great option when choosing a debt settlement company.

The Bottom Line

Debt management programs like debt settlement are highly complex and difficult to do right, so Pacific Debt's high customer reviews are extremely important. 

In comparison to debt consolidation companies, a debt settlement program is usually approached as a last resort (you have a low credit score and lack the money to make monthly payments).–

Settlement companies negotiate with lenders for a lower total debt. Pacific Debt focuses on unsecured debt, which includes student loan debt, health care debt, personal loan debt, payday loans, and consumer debt (e.g. credit card debt). If a consolidation loan is not a good fit for your financial situation, debt settlement may be a good fit.

Debt settlement allows you to eventually recover your credit score quicker than bankruptcy (which stays on your credit report for up to 10 years) and saves you from debt collectors. Pacific Debt does a fantastic job of negotiating lower debt with your creditors.

The positive Pacific Debt reviews speak for themselves. If you find yourself in more than $7,500 in debt--student loans, medical bills, or high outstanding balances on your credit card--and live in one of the 30 areas the company works in, we highly recommend usingPacific Debt to help you payoff your debt. The company is held to high industry standards (it is a member of all four major accreditation organizations), and it has a proven track record of settling debts for much less than what is owed.

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Pacific Debt Inc. Frequently Asked Questions

What is Pacific Debt?

Pacific Debt is a debt relief company committed to finding solutions that truly benefit our clients while also offering the highest level of service.

Why should I trust Pacific Debt?

We've been helping consumers for over 17 years, are Accredited Members of the BBB with an A+ rating, and have thousands of 5-star online reviews from real customers.

How does Pacific Debt services work?

When you call, we will evaluate your situation and determine the options that make the most sense for your situation. The evaluation is free and confidential.

How do I enroll in Pacific Debt's settlement program?

Call our toll free number or visit our web site for a free quote.

How much do Pacific Debt services cost?

We have no upfront fees and the cost is a function of total debt enrolled as well as state of residence. Fees typically range from 18%–25% of the debt enrolled. Our fees are only earned once a settlement is negotiated and you have approved the terms of the agreement.

How long does debt settlement take?

For most clients, the program is a 3–4 year process, although clients may complete their programs sooner, or take longer, depending on their budget.

Does debt settlement affect my credit score?

For most clients, the answer is yes, your score will go down. If you are current, or have only missed a payment or two, your score is likely to go down in the early stages of the program. Our goal is to get you out of debt as soon as possible to put you in a better financial position. As each debt is settled, you will see your debt-to-income ratio improve and upon completion of the program, you will be in an excellent position to rebuild your credit score through proper use of credit.

User Reviews

Star Rating

4.8
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2,085 Reviews

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SJE

December 16th, 2019 Phoenix, AZ DETAILS arrow_drop_down
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I was working with another debt relief agency but I was very dissatisfied with the customer service experience. My monthly amount kept changing as they based my total on my credit report which I had informed them was still getting updated. My monthly amount kept changing and it stressed me out so I cancelled them. I found Pacific and spoke to Ray who has been fantastic. He was very understanding and helpful from the first chat. We texted a lot and emailed at first prior to speaking on the phone, and he understood my frustration. He built a plan based on my debt information in conjunction with credit report so that the list was complete. He was very thorough in explaining the program and made himself available to answer all questions immediately. If my experience with the process is 75% as good as my experience with Ray I'm sure I'll be thrilled. Thank you Ray!

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Gail Katrice

March 11th, 2020 Louisville, KY

I was able to receive the peice of mind I so desparately needed. I went from drowning in debt, not sure where my food money was going to come from because I was maxed out, to excited about my future.

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Jeffrey Pilger

April 8th, 2020 Rochester, NY

It was fast and Ryan was right to the point

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Martial York

April 8th, 2020 Pittsburg, CA DETAILS arrow_drop_down
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Your representative Wyatt was a pleasure to work with.

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Cheryl Wright

April 7th, 2020 Janesville, WI

My agent she was very helpfull. Was kind of pushy.

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Jolitaab

April 7th, 2020 Palm Coast, FL

Nick was very helpful and thorough in his representation of the company

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Jacqueline Sailor

April 7th, 2020 Longview, TX

Wyatt answered all of my questions and was very helpful. He explained everything as we went through the contract and even helped me once I signed the contract. When I realized we needed to make a change to the contract it was a very easy process.

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Janice Chipman

April 6th, 2020 Lawrenceburg, IN

I have no information to rate Pacific Debt Inc. All I know is the gentleman I talked with concerning helping me with my credit card indebtedness was very nice. Ask me in a couple of years.

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BethAnn Peterson

April 6th, 2020 Rapid City, MI

Erin was very flexible in helping me with my application. She was very helpful!

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Tonia Garland

April 6th, 2020 Barbourville, KY

Michael D was very helpful in explaining everything to me and making sure that I understood. One thing that stands out most about Mr. D is that he was very patient with me and worked around my schedule to assist me with this program.

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Monica Garcia

April 3rd, 2020 Miami, FL

So far they have been very helpful with provide the information that i need. I have just bagin my program with the company and I hope they live up to their services.

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Jasminie Barnett

April 3rd, 2020 San Diego, CA

Richard W made my experience stress free and easy.

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Sherri Anderson

April 3rd, 2020 , IL

Everything was so easy to understand and I feel a load has been lifted off my shoulders. Michael was very nice made me feel very comfortable I would highly recommend your services to anyone. Thanks Sherri

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William Evangelista

April 2nd, 2020 San Jose, CA DETAILS arrow_drop_down
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Thank you very much ERIN C for the GREAT WORK and UNDERSTANDING of my needs.Keep up the good work..

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Debbie Mahanay

April 2nd, 2020 Cedar Hill, TX

Richard very patient with all my questions. Made a very difficult situation a lot easier for me. I have never been where I did not receive my check. Thank you

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Steve Farley

April 1st, 2020 Queen Creek, AZ DETAILS arrow_drop_down
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Ease in doing business, plus they are very complete in their planning

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JOEL GARZA

April 1st, 2020 Aubrey, TX

Eric was good the only thing I can say he was a bit pushy in getting me to sign that same day

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Theresa Barnett

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They get the job done.very nice people and help make you worry less

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CAT

March 31st, 2020 Indianapolis, IN

I have not used their services yet, but the set up for the program was easy. The representative was patient, thorough, kind, and considerate. I do not know if all their associates are like Ashley R., but if they are, I recommend speaking with them. It seems as though they really want to help you, work for you, and with you through the process.

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Maria Addy

March 30th, 2020 Stafford, VA

My experience working with H., Nicholas was easy and great! Nicholas, was always there to quickly answer any questions I had, and made the process very streamlined and easy to understand. I am so thankful to H., Nicholas and Pacific Debt for doing such a phenomenal job and helping me reach a better financial future in this very hard time of the Covid-19. Thanks Nicholas!!

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Minerva

March 28th, 2020 Paso Robles, CA

Debt consultant explained with details the program.

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Mike Moriarity

March 28th, 2020 Salt Lake City, UT

Working with Jordan was awesome. He was able to answer all my questions and concerns. I'm so revealed someone has such compassion to treat me as a client and not the next number on a list.

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Bridget Hagan

March 26th, 2020 Greenville, NC

I had juggled with this decision for a couple of years and had prayed about it and felt that today was the right time. I feel like I was led to the perfect person when I got Demetrius and I hung up feeling such a sense of relief and accomplishment. Not only was he very knowledgeable but he was very well spoken, kind, and very patient with me. I had a lot of questions and he answered them all to my satisfaction. I truly feel like a different person today and that I made the right decision. Thank you Demetrius!!!

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Melissa Jordan

March 26th, 2020 Portage, MI

I’ve talked to other Debt settlement companies and always felt pressured and didn’t feel like they took the time to listen. Demetrius was kind and understanding and would explain things so I could understand what was going to happen.

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Danielle Dingle

March 26th, 2020 Norfolk, VA

Demetrius was very informative and helpful with my decision to use this service. He is very thorough and pleasant

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Diana Rogers

March 26th, 2020 Noblesville, IN DETAILS arrow_drop_down
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So far so good I’m glad to get my debt under control. They went out of there way to help me to get a payment that I could afford

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Kate Gangner

March 26th, 2020 Great Falls, MT DETAILS arrow_drop_down
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I live how friendly everyone is! My one concern is that the numbers we discussed, with their fees all inclusive us quite a bit higher than we discussed. I'm hoping I get answers to this.

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George

March 26th, 2020 Darien, IL

This encounter was just out of the blue. I saw your ad as I was going through a pile of mail on my desk. I called and here we are. I am extremely surprised Pacific is able to help my situation to the extent that it has. These changes will go a long, long way in my being able to manage month to month. Thank You Very Much Ashley R.

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Chasity Bricker

March 26th, 2020 , FL

Richard was very helpful with my situation and now he made me feel like a ton of bricks came off my shoulders. I'm happy I got one low payment. Thank you so much.

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Wilma Campbell

March 26th, 2020 Fairfax, VA

I'm very excited to have my debt combined with a lower payment thank you

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darlene rumptz

March 23rd, 2020 Marlette, MI

very friendly, makes sure you understand the process . i would highly recommend pacific debt. to my friends and family

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Candas E

March 22nd, 2020 North Highlands, CA

MIchael D. provided excellent service and was very informative. I could not have asked for a better representative to explain this process and to guide me through it. I appreciate people who show integrity, are honest and ethical. Thank you again. Candas E.

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Crystal Grimes

March 22nd, 2020 ,

Ashely was so helpful and super nice thank you

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Marlene Stewart

March 19th, 2020 Jamaica, NY

My experience was very productive. The representative was very knowledgeable of the products company offered. I felt save in working with the company for the first time with debt consolidation program. Jake P. made the processed smooth.

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Lynette Lewton

March 19th, 2020 Sterling Heights, MI

I thought the care, knowledge and patience of Nick was above and beyond the norm. His expertise was reassuring and I'm comfortable with the decision I made

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Gloria

March 19th, 2020 Long Beach, NY

Richard was amazing. So kind soft spoken abd didn't make me feel like the idiot I am for getting in this situation. I would recommend him in a heartbeat. Thank you

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Dustin Robert

March 18th, 2020 Fairfield, CA

Debbie was extremely helpful and walked me through everything. Life is about to become better with her help.

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Brad Simpson

March 17th, 2020 Lexington, KY

Ashley was very professional and super nice! She answered all my questions in detailed and made this a great experience. Thank you Ashley

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Jennifer Dail

March 16th, 2020 DETAILS arrow_drop_down
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Very informative and available to assist

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Tara Conway

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They're very friend and great to work with. Customer service is outstanding

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Ryan

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They answered all my questions and had prompt service. They texted me before phone calls and always let me know the current status of my accounts. Also, Pacific Debt was able to make my payments lower.

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Larry Field

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No action has been seen yet. I am still receiving calls

Pacific Debt Inc. Logo

Reply from Pacific Debt Inc.

Mar 23, 2020

Thank you for sharing your review. I show that you just enrolled over a month ago, some of those calls are to be expected during the initial stages of the program. That said, we understand how frustrating they can be. I will reach out to our client service team to have someone follow up with you to assist you in the best way to manage those calls.

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Kimberly

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Read the reviews for Pacific Debt and they were good. They've been very attentive and walked me through everything. Made the process very easy. I haven't heard from anybody since my initial introduction so I don't know how progress is going.

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Eric Steele

March 14th, 2020 Indianapolis, IN

Joe was fantastic. He explained everything perfectly.

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Isobel Carson

March 14th, 2020 Raleigh, NC

Everything was very well explained and made clear.

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Ruth Kirkpatrick

March 13th, 2020 El Paso, TX

Wyatt was very professional, not at all persistent or pushing ! He was very clear in communicating information about the process

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James Maynard

March 13th, 2020 Cadillac, MI

Very friendly and helpful. I'm glad I called. Within minutes I had piece of mind.

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Alicia White

March 13th, 2020 West Monroe, LA DETAILS arrow_drop_down
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My husband and I were in over our head with credit card debt, payday loans, and even larger personal loans. I had almost given up and was to the point of filing bankruptcy. I had applied time after time, literally applications back to back for either a large personal loan or some way to consolidate my debt so I could just have a single breath of fresh air, but every single time your application has been denied, not approved, your credit score is too low (thank you I know this). So I gave up at 4am that morning; i was exhausted, out of ideas, and just felt defeated. Not until around lunchtime the next day when I got the phone all was Nicholas, literally my lifesaver. He said he was from pacific debt and would love to try and help me with my consolidation (as did everyone else I tried), but why not what’s one more to add to the books. I stayed on the phone told him my situation he actually related to some of them. Something was different! He wasn’t a computer or just another application. He was real, super considerate of my downfall and debt but even more so he was approving me for to consulate my debt with this once a month extremely low payment.. wait what??? He laughed, repeated himself, and I nearly cried. He explained the process. I asked a ton of questions and he was there to answer every single one. He put me on a brief hold and then like that I was signing through email, and most importantly I was breathing!!! I would recommend anyone going through a hardship with debt to consolidate and contact pacific debt. I’d say I can’t explain the feeling I felt that day, but clearly I have written a novel so long story still long lol they get an A+, 100, perfect score in my book!! Thank you so much for giving me this debt relief program

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Stephen Landreville

March 12th, 2020 Pompano Beach, FL

So far the process has been quick and painless. I had an approval and estimated monthly payment and terms within 30 minutes. Demetrius Monroe, my point of contact so far has been very helpful and instructive with assisting me in making decisions. Would highly recommend so far

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Miriam Tisdale

March 12th, 2020 San Antonio, TX

The customer service is unparalleled. I look forward to working with this company and becoming debt free!