Pacific Debt Inc. is a nationally recognized leader in debt settlement services. It requires $7,500 minimum debt to offer services.

The company holds major industry accreditations with the American Fair Credit Council (AFCC) and the International Association of Professional Debt Arbitrators (IAPDA). Pacific Debt was also recognized by US News and World Reports as one of the best debt settlement companies for 2018.

Pacific Debt has achieved a top spot on our list of debt settlement companies because it offers its debt relief services at one of the lowest prices in the industry. Pacific Debt's pricing ranges from 15 to 25 percent of the total debt you enroll. The company then negotiates with each lender to reach a settlement agreement. While negotiations are underway, clients stop making monthly payments on their bills and put the money into a separate account to be used to make the negotiated settlement payment to each lender.

Pacific Debt specializes in unsecured debt, which is debt that doesn't have an asset tied to it. Examples of unsecured debt include student loan debt, medical debt, credit card debt, and utility bills.

The major downside to Pacific Debt is that its debt management services may not be available in your state. The company has been in the debt settlement industry since 2002 and is headquartered in San Diego.

View Pacific Debt Inc. reviews below.

The Good

  • High Savings, Low Fees
  • Industry Accreditations
  • Positive Client Reviews
  • Personal Account Manager
  • Client Resources

High Savings, Low Fees

On its website, Pacific Debt boasts how much it has reduced individual debt--and it is impressive. In most cases, the company is able to reduce your debt by 20 to 50 percent--a significant amount in this industry.

Pacific Debt's ability to effectively settle your debts makes it much easier for you to pay the debts and be on the road towards being debt-free and enjoying financial freedom.

Not only can Pacific Debt reduce the amount borrowers pay on each of their unsecured debts, it also has low fees. To work with Pacific Debt, you will pay the company 15 to 25 percent of your total enrolled debt. On average, most of the companies we have reviewed charge an average of 21 to 24 percent.

Though it does charge a percentage of enrolled debt for its settlement services. The nature of debt settlement companies make it difficult to judge pricing (since individual pricing depends on the enrolled debt of each customer). However, the opportunity to pay a lower percentage increases your savings as you work to become debt free.

Pacific Debt, Inc. also does not charge upfront fees for settlement. Customers choosing a debt settlement company should only work with companies that have no upfront fees.

Industry Accreditations

According to consumers, one of the most important things a debt settlement company can offer is accreditation. Pacific Debt is accredited with the AFCC and the IAPDA.

Being an accredited member of the AFCC means Pacific Debt submits its website for an audit each year. The AFCC makes sure its accredited members conform to industry standards and strives to protect consumers.

Positive Customer Reviews

Pacific Debt reviews are overwhelmingly positive and speak highly of its customer service. The most common review we see of Pacific Debt is that company representatives know what they are talking about when clients call, and they keep clients informed throughout the entire settlement process.

Many clients also praise Pacific Debt for early settlements. The main job of a debt settlement company is to negotiate a lower total debt with customer's creditors.

Though debt settlement can negatively impact a client's credit score, it will also relieve the debt of customers with nowhere else to turn, which are those who already have lower credit scores.

Credit card debt, medical debt, and student loans are difficult to escape, but companies like Pacific Debt are designed to protect you from creditors and debt collectors; that's why it's important to take a close look at Pacific Debt reviews.

Previous clients are the best reference for checking the quality of debt settlement companies and debt consolidation companies. Good reviews are a good indicator that you will also have a good experience. 

Personal Account Manager

When a client agrees to a debt settlement program, Pacific Debt assigns each client a personal account manager as a debt specialist.

This single point of contact works with clients throughout the entire negotiation and settlement process. This may be another reason why clients seem to love Pacific Debt as not having an assigned debt specialist is one of the most common complaints of other debt relief companies, like National Debt Relief.

Working with a single point of contact is especially great for clients because they do not get passed to different people. It ensures that their questions are answered and that their needs are met.

Client Resources

Clients who wish to receive an education more specified to their specific circumstances will not be disappointed by Pacific Debt's online resources.

The company website clearly defines each of the clients' various options within debt relief, even some that Pacific Debt doesn't offer (including consumer credit counseling, bankruptcy and debt consolidation). It then clearly outlines the benefits and downsides to each of the debt relief options.

Because debt settlement and debt negotiation are better options for long-term debt, clients are encouraged to consider not making minimum payments, as there are more efficient ways to become debt free. The online company resources say that debt negotiation is a much more aggressive approach to debt relief and may result in a lower credit score.

In addition to online resources, potential clients can have a free consultation with a certified debt counselor who will review their financial situation and options for becoming debt-free. Providing comprehensive information allows potential clients to make better decisions about how to address their debt.

Visit Site

The Bad

  • Service Limited to Certain States

Service Limited to Certain States

While there are amazing perks to using Pacific Debt (relief from credit card debt, medical bills, student loans, etc.), unfortunately, they are not available to everyone. Pacific Debt only offers service in 30 states and Washington, D.C..

This leaves just under half of the U.S. unable to take advantage of Pacific Debt's low cost, industry experience, and customer service. Some debt settlement companies are available in 40 or more states.

However, if Pacific Debt Inc.'s services are available in your state, it is a great option when choosing a debt settlement company.

The Bottom Line

Debt management programs like debt settlement are highly complex and difficult to do right, so Pacific Debt's high customer reviews are extremely important. 

In comparison to debt consolidation companies, a debt settlement program is usually approached as a last resort (you have a low credit score and lack the money to make monthly payments).–

Settlement companies negotiate with lenders for a lower total debt. Pacific Debt focuses on unsecured debt, which includes student loan debt, health care debt, personal loan debt, payday loans, and consumer debt (e.g. credit card debt). If a consolidation loan is not a good fit for your financial situation, debt settlement may be a good fit.

Debt settlement allows you to eventually recover your credit score quicker than bankruptcy (which stays on your credit report for up to 10 years) and saves you from debt collectors. Pacific Debt does a fantastic job of negotiating lower debt with your creditors.

The positive Pacific Debt reviews speak for themselves. If you find yourself in more than $7,500 in debt--student loans, medical bills, or high outstanding balances on your credit card--and live in one of the 30 areas the company works in, we highly recommend usingPacific Debt to help you payoff your debt. The company is held to high industry standards (it is a member of all four major accreditation organizations), and it has a proven track record of settling debts for much less than what is owed.

We'll Introduce You!

Call our recommended rep over at Pacific Debt Inc. below.

1-(855) 388-9098

Why Can I Trust Bestcompany.com arrow_drop_down

Pacific Debt Inc. Frequently Asked Questions

What is Pacific Debt?

Pacific Debt is a debt relief company committed to finding solutions that truly benefit our clients while also offering the highest level of service.

Why should I trust Pacific Debt?

We've been helping consumers for over 17 years, are Accredited Members of the BBB with an A+ rating, and have thousands of 5-star online reviews from real customers.

How does Pacific Debt services work?

When you call, we will evaluate your situation and determine the options that make the most sense for your situation. The evaluation is free and confidential.

How do I enroll in Pacific Debt's settlement program?

Call our toll free number or visit our web site for a free quote.

How much do Pacific Debt services cost?

We have no upfront fees and the cost is a function of total debt enrolled as well as state of residence. Fees typically range from 18%–25% of the debt enrolled. Our fees are only earned once a settlement is negotiated and you have approved the terms of the agreement.

How long does debt settlement take?

For most clients, the program is a 3–4 year process, although clients may complete their programs sooner, or take longer, depending on their budget.

Does debt settlement affect my credit score?

For most clients, the answer is yes, your score will go down. If you are current, or have only missed a payment or two, your score is likely to go down in the early stages of the program. Our goal is to get you out of debt as soon as possible to put you in a better financial position. As each debt is settled, you will see your debt-to-income ratio improve and upon completion of the program, you will be in an excellent position to rebuild your credit score through proper use of credit.

User Reviews

Star Rating

4.8
starstarstarstarstar_half

1,946 Reviews

Review Breakdown

5 star
83%
4 star
14%
3 star
2%
2 star
1%
1 star
1%

Sentiment Criteria

Value for your money
starstarstarstarstar_half
Quality of product or service
starstarstarstarstar_half
Customer service
starstarstarstarstar_half
Company trustworthiness
starstarstarstarstar_half
search cancel
starstarstarstarstar

SJE

December 16th, 2019 Phoenix, AZ DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

I was working with another debt relief agency but I was very dissatisfied with the customer service experience. My monthly amount kept changing as they based my total on my credit report which I had informed them was still getting updated. My monthly amount kept changing and it stressed me out so I cancelled them. I found Pacific and spoke to Ray who has been fantastic. He was very understanding and helpful from the first chat. We texted a lot and emailed at first prior to speaking on the phone, and he understood my frustration. He built a plan based on my debt information in conjunction with credit report so that the list was complete. He was very thorough in explaining the program and made himself available to answer all questions immediately. If my experience with the process is 75% as good as my experience with Ray I'm sure I'll be thrilled. Thank you Ray!

starstarstarstarstar

Lisa

November 25th, 2019 San Jose, CA DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

Debbie was extremely informative and personable. She did not at any point make me feel embarrassed or ashamed of my personal financial situation. I have worked with other debt consolidations where they loan you the money, tell them who to pay, then your stuck paying them back that money plus a crazy amount of interest. This is not like that. They work with the creditors to settle upon a lower amount to be paid and there is a fee to be paid for this service however what is saved, makes it worth the price. I like the fact that I am to be involved in the decision making process as well. I am very optimistic this will get me out of debt way sooner than I ever could otherwise.

starstarstarstarstar_border

Whitnie

January 16th, 2020 Riverbank, CA

The initial sign up was good. Still haven't had the chance to see what this company can do for my husband and myself.

starstarstarstarstar

cheryl Senff

January 16th, 2020 Candler, NC DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

This was something that I had been avoiding for months, coming to terms with my debt, swallowing my pride, and asking for help. I was preparing myself to have an “ugly cry” session..on the phone.. with a stranger.. like a therapy session.. and it was the complete opposite! I spoke with Demetrius, he was so chill and relaxed, it was like talking to someone that I’d known for years! I have only gone through the initial process but I am VERY pleased with the customer service! Even the first girl I talked with (I think she said Kesha), she was sweet as well! Demetrius was able to find a plan that was affordable for me. Saving me a couple G’s in the long run! This process will be taking sooo much stress off of my shoulders, I don’t have to worry about if my family will have to go without groceries or the light bill... or losing sleep and basically being sick to my stomach... Long story short, I should’ve called Pacific Debt a year ago! I can’t wait to see the progress and my credit score recovery!

history
starstarstarstarstar

Theresa Pond

January 16th, 2020 Lee's Summit, MO

Eric explained the process and expected results. He took me through all the steps and answered what questions I had. He was very courteous in all the process and made me feel like I have made the right decision.

starstarstarstarstar

Geoffrey Jania

January 15th, 2020 La Porte, IN

Wasn't sure what to do about my credit card debt, but was glad when I called Pacific Debt. Wyatt was extremely helpful and understanding of my situation and needs. I am excited that I was able to take advantage of this program.

starstarstarstarstar

Darrell

January 15th, 2020 Chicago, IL

Erin was very patient with us. Erin answered all questions making us feel comfortable.

starstarstarstarstar

Brenda Huffman

January 15th, 2020 Harrisonburg, VA

Ray T was very helpful and explained how your program works.

starstarstarstarstar

blanca garcia

January 14th, 2020 Corcoran, CA

speaking with Demetrius M about my debt problem was not as rough as i thought it would be.He made me feel at ease with his concern for finding a solution for my debt problem.He was very professional and informative about the program and how i can become debt free with simple steps in the program. Thank you, B.Garcia

starstarstarstarstar

Ayana

January 14th, 2020 Detroit, MI

I'm very pleased with the results and looking forward to clearing up the debt I owed and the help that I am receiving. The representative I'm working with Rian is very informative and clear.

starstarstarstarstar

Felicia

January 14th, 2020 Independence, MO

I just signed on to this Debt program so all I can say at the Moment is that the answers to my questions why taking into Great consideration

history
starstarstarstarstar

Sergio Encinas

January 10th, 2020 San Bernardino, CA DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

Great service everything looks as advertised so far A+

starstarstarstarstar

Harold Titcomb

January 9th, 2020 Palm Bay, FL

I received excellent service...... very professional and caring.....I highly recommend this service. Thank You

starstarstarstarstar

Anthony T Nappi

January 9th, 2020 Bellmore, NY

Eva L was very professional with helping me with Pacific Dept program . Her service was Awesome

starstarstarstarstar

Eric

January 8th, 2020 Summerfield, NC

Quick and easy process. Pacific Debt will save me $8,000 and allow me to pay off my debt faster with a lower monthly payment.

starstarstarstarstar

K

January 8th, 2020 Jacksonville, FL

Erin was kind, professional, patient and very knowledgeable.

starstarstarstarstar

Melanie Ley

January 8th, 2020 Irvine, CA

Recently retired and on a fixed income, and finding myself in insurmountable debt, I needed a plan to be able to pay off the amounts owed with one monthly payment. I was not eligible for any personal loans so I contacted Pacific Debt via email and received a response from Nick. We connected via phone this morning and he was able to put together a debt relief plan that would take the stress away from wondering where even the minimum monthly payments would only put me further in debt. Nick was extremely helpful and I will be forever grateful for his time and expertise.

starstarstarstarstar

Moises Castillo

January 8th, 2020 Lehigh Acres, FL

Very excited to start a new year to eliminate all my debt with amazing guidance from Richard who provided me with amazing knowledge of my situation with a positive outlook!!

starstarstarstarstar

Stacy Henderson

January 7th, 2020 Largo, FL

Nick, who handled my account was very professional and explained everything very well. He made the whole process extremely easy. I would reccomend this to anyone who wants out of debt and not have to file for bankruptcy. I just started,so I have not made any payments yet.

starstarstarstarstar

Belven Nelson

January 6th, 2020 Tatum, TX

Erin was very informative, knowledgeable and helpful. I thought it was a prank call. My phone indicated that it was a spam risk. She pulled up my CC accounts and informed me as to what they could do.

starstarstarstarstar

Sharon Stamper

January 6th, 2020 Graham, TX

Jennifer was very polite and compassionate. She was very good at explaining everything. The overall experience was was very good.

starstarstarstarstar

Priscilla

January 3rd, 2020 Carlsbad, NM

Jake P was very helpful by walking me through the whole process I can’t wait to be debt free this year.. Thank you again

starstarstarstarstar

Scott S.

January 3rd, 2020 Watertown, SD

I have just finished the initial process but would like to state the Rian was very helpful and informative. He continued to ask if I had any questions and answered them right away. I am looking forward to getting out of debt and being stress free about my financial status.

starstarstarstarstar

Carolyn Pingleton

January 3rd, 2020 Stephenville, TX

Rian was very knowledgeable and explained everything to where I could understand it easily. He did not at any point make me feel embarrassed or ashamed of my personal financial situation. I am so thankful that he was able to help me. I am so grateful for how easy it was to work with him and am looking forward to getting out of debt with their help.

starstarstarstarstar

Cyndi

January 2nd, 2020 Winter Haven, FL

Answered all my questions honestly I feel, they were knowledgeable. They are trying to get me out of this mess I created.

starstarstarstarstar

Janice

December 30th, 2019 Fort Lauderdale, FL

Stress Relief! Your agent Monique was so wonderful and understanding that I was immediately put at ease that all would be well again. Thank you for this!!

starstarstarstarstar_border

Amanda Wilkinson

December 30th, 2019 Barling, AR

Rian was very nice and informative. He explained everything and asked if I had questions frequently

starstarstarstarstar

Nicole Hampton

December 30th, 2019 Covington, LA

Debbie was very informative and took the time on several occasions to speak with my about my husband and I's debt. She really put in the effort that I wasn't expecting from a debt relief agency. She even spoke with my mom about the process and answered all of her questions thoroughly,

starstarstarstarstar_border

Joe J

December 30th, 2019 Vallejo, CA

After a bad experience with another company, I was told that I should contact Pacific Debt. I was very pleased with my initial contact. I have just started the program so it is difficult to give an over all rating. But so far it has been very positive. I'm looking forward to completing the program with them.

starstarstarstarstar

Michelle Monroe

December 23rd, 2019 Arnold, MO

I am always skeptical of numbers I don’t know or scam calls. The second that Rian explained to me that he’s not called me before and he is not the people that were calling multiples times earlier in the day he was awesome! I felt like I was talking to a member of my family and he genuinely cared about my life and helping to get me my debt down! Rian was caring, funny and knowledgeable. I’m so happy that I was able to have this opportunity. Thank you so much!!

starstarstarstarstar

Anwan ALexander

December 20th, 2019 Charlotte, NC

Demetrius M was very informative in helping with my question and concerns. He took the time to explain to me how my different options, how the program works, an easy my concerns of the impact on my credit. I was made to feel very comfortable with this decision from speaking with him.

starstarstarstarstar_border

Sandi

December 20th, 2019 Florence, KY DETAILS arrow_drop_down
Value for your money
starstarstarstarstar_border
Quality of product or service
starstarstarstarstar_border
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar_border

Jacob was compassionate and informative. Was still drowning under another program. Looking forward to success with this program.

starstarstarstarstar

Thelma

December 20th, 2019 Houston, TX DETAILS arrow_drop_down
Value for your money
starstarstarstarstar_border
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar_border

so far so good....we hope it stays that way....Jake P was very help on the phone and took his time with us while we gather all of the documents we needed.

starstarstarstarstar

Marissa

December 20th, 2019 Millis, MA DETAILS arrow_drop_down
Value for your money
starstarstarstarstar_border
Quality of product or service
starstarstarstarstar_border
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar_border

I have only completed the initial phone call, but it was quick and painless, and the woman I spoke with was very helpful in getting everything set up in one phone call. So far I am very satisfied and will update as I have more experience with the company.

starstarstarstarstar

Brian

December 20th, 2019 New York, NY DETAILS arrow_drop_down
Value for your money
starstarstarstarstar_border
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

Michael was extremely helpful! I am looking forward to getting the process started.

starstarstarstarstar

Dorche' Harris

December 20th, 2019 Upper Marlboro, MD DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

My customer service rep was Wyatt and I am very pleased with the service that I have received so far! He was very professional, understanding and explained everything to me in great detail and made sure that I understood the process before sending me over the papers to sign. I'm glad I found this company to help relieve me of my debt!

starstarstarstarstar

Laura

December 19th, 2019 Carlsbad, CA

I am only in the initial stages at the moment and haven't made my first payment yet. However, my experience with Jordan initially, Julius for sign up and Riana for my Quality Assurance call were all wonderful. I made it pretty clear to Julius about my concerns (I read allllll of the reviews) and he was able to explain everything one by one with me. We also reviewed the contract page by page, line by line. Stopping to answer all of my questions.

starstarstarstarstar

R. S.

December 17th, 2019 Ossining, NY DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

The entire process was professional and reassuring, I am very glad that they are helping me through this!!

starstarstarstarstar_border

Lena Sinks

December 17th, 2019 Great Falls, MT

Transaction with Jennifer was so easy and fast because she handled it that way and I really appreciate it, Thank you very much.

starstarstarstarstar_border

Alexandra

December 16th, 2019 Middleton, MA DETAILS arrow_drop_down
Value for your money
starstarstarstarstar_border
Quality of product or service
starstarstarstarstar_border
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar_border

So far my time with Pacific Debt has been great. Whether you’re on verge of getting behind on your bills or already defaulting, pacific debt had compassion, understanding and most of all the patience to answer all my questions and fears. I am confident I made the right step to end my worries of being buried in debt and get back on track. It’s never to late. Thank you Monique F for your time and ensuring me that I am not alone!!

Pacific Debt Inc. Logo

Reply from Pacific Debt Inc.

Dec 16, 2019

Thank you so much for sharing your review and your experience with Monique. She is a great team member and emblematic of the service we offer to our customers. Please let us know if we can assist you in anyway moving forward. We look forward to helping you become debt free.

starstarstarstarstar_border

Brandon

December 16th, 2019 Moreno Valley, CA

I’m very pleased with the customer satisfaction I received.

starstarstarstarstar

TerBear

December 16th, 2019 Missouri City, TX DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

HALLELULLIA!!! I can hear the angels singing! I am so grateful and thankful to Rian for his guidance, support and wisdom. My goal is to be financially free and Rian helped me to manage my debt in a way that works for me. He was very knowledgeable and answered all of my questions with grace and compassion. Rian's customer service was second to none. His understanding of my financial situation and wisdom in answering my questions made it easy for me to make my decision. Looking forward to working with your company! Thank you RI-GUY! May be blessing you bestowed upon me return to you 10 fold.

history
starstarstarstarstar

Jake

December 16th, 2019 Beaver Falls, PA

Very thorough and easy to talk to. Explained everything clearly and made things easier to understand.

starstarstarstarstar

Richard Crytzer

December 16th, 2019 Tehachapi, CA

Jake P. was awesome with helping me take care of my credit issues.

starstarstarstarstar

Deborah Palomo

December 13th, 2019 McAllen, TX

I was working with another debt relief agency but accounts not getting paid, just paying in for services and not feeling satisfied. I responded to an email then call from Rey from Pacific Debt Inc and was asking more specific questions on paying on my debts. Rey was very thorough and direct on how they operate and so I decided to cancel my other contract and go with Pacific Debt Inc. as I feel more confident with them. He went over every page of the contract to make sure I understood. It showed me that my loans I had will get money instead of not being paid anything. I really want to thank them for making me feel better of myself.

starstarstarstarstar

ROBERT DUNN

December 12th, 2019 Pompano Beach, FL

Demetrius M was very helpful and compassionate with my concerns. He made me feel comfortable and very relieved with the options he provided me with to resolve my debt. He made this very stressful time as accommodating as possible, thank you!

starstarstarstarstar

Katrina

December 12th, 2019 Fremont, CA

Such a good experience. I could tell that they really try to help you out and Jon was very informative.

starstarstarstarstar

LAW

December 11th, 2019 Jackson, MS DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

I was very pleased at the information & knowledge provided by Jake. He was helpful, patient & genuine. He assured that I understood everything & made me aware that he would be available if I ever needed more information or clarity. I would recommend Pacific Debt to anyone seeking debt relief.

starstarstarstarstar

Aida Morris

December 11th, 2019 Los Angeles, CA

Michael D was very good and clear in explaining the guidelines. When I asked questions, he made it sure that he is understood . He was respectful and had a lot of patience. He represented his company very well.

starstarstarstarstar

Mary

December 9th, 2019 Milford, PA

Debbie was wonderful, walked me through the process and answered all my questions. Finally feeling less stressed.