We are just beginning our journey but Debbie has been very helpful thus far. She was very honest and straight forward preparing us for what we could expect. Hopefully our decision will allow us to see the light at the end of the tunnel soon.

The overall experience was great..all the information was explained very well

I can only attest to the enrollment process, but they were unparalleled in their patience and transparency. Camille P. is a fantastic representative.

The experience I shared with Kelaiah was awesome. She was very kind and patient with all of my questions. I’m looking forward to this opportunity and I currently feel like I made the right choice on my financial path. Thanks Kelaiah!!

Eva L was knowledgeable, informative, and kind.

Erin was very helpful and polite. I love the fact that the people who work for you are well spoken and have a great command of the English language. The process was so quick and painless from the moment I was connected with Erin she was able to pull up all of my creditors go through each account give me a total monthly payment amount and length of time in the program all in about 30 minutes. My account manager even called me on the same day to welcome me to the program.

Faron was an excellent customer service rep!! He was very helpful & understanding of my situation.

I had some very extreme ,life changing and unexpected hardships hit me recently. The home I leased for almost 9 years was suddenly pulled out from under me with little notice as the owner decided to sell and not lease any longer. This put me in a major situation. I had just paid off all my credit cards but because I had to buy a house ( no one wanted to lease to someone with 4 German Shepherds) I had to max out all my cards again for inspections, fees down payments, appliances, etc etc. This left me living paycheck to paycheck in a vicious cycle of interest just to make ends meet with one major event away from going under. I inquired ( after a great deal of research ) to PacificDebt and signed up for their hardship program after speaking to their representative Cedric A and couldn’t be more pleased with his upfront, non-high pressure, professionalism. He thoroughly explained the process, had an immense amount of patience, was not pulling any punches as to what to expect and I couldn’t have been more satisfied. He laid a great deal of my apprehensions to rest during the 2+ hours we spoke on the phone. Being 18 years in the business and also researching the reviews ( both good and bad ) made my decision much easier. If the rest of the process goes as smoothly and as professionally as Mr A's consultation with me, I will be debt free in 4 years or less. I’m literally putting my life in their hands and know that initially it will be tough but the end result will be for the best for me financially. Again, thank you Mr A for your patience and thoroughly explaining everything ( sometimes over and over ). PacificDebt has a good employee in Mr Cedric A and has my trust which I rarely give. Thank you and looking forward to a good relationship with PacificDebt.

My team member, Rian, was quick and to the point. He helped me in every area, that I needed help in. I felt a lot of relief, when our conversation ended. He was very polite and considerate and appreciate every way he could help me.

quick and efficient although i was familiar with the process from previously checking around for options, but even considering that this was a quick and easy process, thanks steve

They went through everything in debt and made sure I understood

quick & easy the agent was more than polite

Thank you so much for your patience and assistance on my way to debt freedom. Thank You Eva.

I had a wonderful experience with Demetrius and putting me at ease on my outrageous financial situation. I hope this will help and be debt free in a few years. I do believe I made a right decision to call Pacific debt, inc.

I was actually recommended to them. Camille was very helpful and patient with all my questions. I am very happy so far with my experience as I am just beginning. My referral was very happy with them so I think I will be too. So far so good. Camille was very helpful. Thank you

I really appreciated Wyatt's honest and upfront manner.

Richard was very respectful to are problems and very helpful with our consolidation.

I found Pacific Debt and decided to see if they could help. They were quick and very knowledgeable, Demetrius was so helpful and took the time to listen and answer any questions I had. Coming into this I was a bit weary and stressed out , but Demetrius and Pacific Debt have put me at ease. I know that I’m taking the steps I need with their help and expertise to have some peace of mind. Thank you!

I was very hesitant and apprehensive about making this call, but Nicholas put me at ease immediately. The initial process has started out to be very easy.

Eva is the QUEEN of customer service! She didn’t make me feel uncomfortable talking about my debt AT ALL. We spent about 2 hours speaking over the phone answering my questions, what the process was like, going over quotes and possibilities through out the program and even when I finish the program. SHE IS THE BEST OF THE BEST! She never rushed me or pressured me into anything! I told her from the beginning I was just shopping around and never did she push me to enroll or every ask me to enroll! I really recommend her. I did let her know that there was another company that I was inquiring with and she did not put them down at all, she reassured me that if I chose to go with a different company that it was fine and she was still there to answer all my questions. I ABSOLUTELY LOVE HER!!! She was very knowledgeable and straight to the point. This is my first time enrolling into a debt relief program and I was very unsure, worried, scared and hesitate about a program like this. I did shop around and I eventually chose to go with Pacific because the other company was just way too pushy. He didn’t really care to get to know my situation like Eva.

Very detailed and explained the processes and all of the things that were going to happen completely. Easy going and knowledgeable staff who made it a seamless process, glad I called.

The customer service received from Jeremy was very comforting and reassuring. He was quick and clear to answer all my questions and ensure I completely understood the process.

I would have given you 5 stars, but I only know Pacific Debt Inc., by what I have read. However, if I were rating the staff that helped me and set my mind at ease I will give them a 5 star rating. Erin was my initial contact and she was phenomenal she answered all my questions and I still wasn't sure of what to do so I told her I would call her back. She followed with a text later that day. At first I was hesitant, but at my age I don't have too much time and I am getting ready to retire. So Erin called back but I was so busy I had to call her back, she was busy so Erik took my call I still had questions but he set my mind at ease and he promised me that I would be out of debt in 4 years and he explained the process and I don't why but I believed him. So wish me luck because I am going to need it. I plan to post a rating on Pacific Debt Inc as a whole and what they have done for me, but that will come later. RHM Texas

I just completed my initial call and signed up for the program. Cedric was exceptional to work with, he was very informative and professional, providing excellent customer service. I am very excited to get going towards my financial freedom. Thank you Cedric!!

I have just started the program so I can't say yet. However, the reason I enrolled in this program rather than going with another company was because Wyatt, my initial contact person was so helpful in educating me on the details. He was patient, supportive and sensitive to my financial predicament. As he clearly covered all the bases and every question I had and assured me that this would all work out. I actually enjoyed our conversation.

I really liked Jennifer with her help and she was very polite and respectful.

My experience so far with PacificDebt and Rian T has been very positive, very encouraging and helpful for us to make this big decision to get out of debt. Rian has continuously assured me that the process works. He gave us confidence to move forward .

Still early, so hard to say at this point. I am hoping that it will all go well and everything works out.

I wish I had the words to express how relieved I feel, knowing I received the answer to my problem. Knowing someone will be there to help me along the way to being debt free, is just almost to much to believe. The wonderful young man, named Rian was the best person to of called me today. I was truly in the lowest part of my life, until he took the time to talk to me and help me understand the program. I don't think anyone else, at this point, could of done as good a job. THANK YOU, Rian for being so very patient, kind, personal and very nice to me. I really needed the up-beat talk. Thank you, once again. What a guy. How lucky for you to have such an asset to work for you. Sincerely, Mary K. Fish

Reply from Pacific Debt Inc.

Apr 25, 2019

Thank you so much for your 5 star review. We look forward to assisting you and are thankful to have Rian on our team as well.

Jennifer and Eric were awesome. Both of them explained the entire process with me and made sure I was comfortable with the proposed payment. I couldn't have asked for a better experience.

Just completed my enrollment in the program. Jeremy was kind and helpful answering all my questions. Looking forward to being debt free! Thank you!

Jeremy has been a great help to me in explaining how this program works, what to expect and made it easy to understand. Thank You Jeremy for all your time and hard work!

Thanks to Camille P for helping me, she was very helpful in answering my questions. I know that I am making the right decision. Thanks again Camille.

Nick was great at explaining everything that was going to go on. He helped keep me calm about the whole situation.

I was, struggling to maintain minimum payments on my credit card accounts with little to no relief in site. Then a cousin referred me to Pacific Debt, I was nervous not sure if their program would work for me. The representative, from their team was like speaking to my uncle who was going to get his Neice back on track financially and they did. Every question, I had all my fears about ever being free of credit card debt they answered over and. over again until I understood and felt comfortable. They took care of the debt collection calls, the numerous notices, they stepped in at a time I was drowning and help me get my debt under control. As a Child of God I was concerned about not being a borrower, and chained to debt forever. The team at Pacific Debt, delivered all they promised and more. You couldn’t Pray for a greater team. Thanks you, Pacific Debt.

I really enjoyed the call. Everything was explained to me so I could understand. Very pleasant! I look forward to doing business with you.

Demetrius was exceptional in explaining and helping me. He also was very patient when explaining the agreement to me.

My experience with Pacific Debt Inc. has been great, the customer service has been exceptional and I feel that I'm on a path to being debt free.

My exp. was great. Rian took time and explained every aspect of what to expect, even listening to my concerns and showed me the pros and cons of what I wanted, and allowed me to make an intelligent decision. I called with the intentions of doing a bankruptcy, but wanted to see what Pacific Debt had to offer in the event I could avoid one, and was pleasantly surprised. I've already told others about my exp. and some are interested in looking into this for their own finances. I just feel relieved about my financial situation, straightening out w/o doing a bankruptcy, at least the creditors can see my willingness to pay my debts.

April 8, 2019 I'd Like to compliment Jeremy for the excellent service he provided me this past week. He helped me sort out all my financial problems and organize the situation that exceeded my expectations. Craig S

Erin was very helpful with my stressful situation

I was looking into debt relief, and the final push that made me go with Pacific Debt Relief was the customer service. Nick was wonderful. He explained in detail how their program works. I feel like he really wanted to know my personal circumstances and find the best solution for me.

Very professional team. Reliable to work with. Highly recommend!

Spoke with Erin C this morning to discuss my existing debt in an attempt to resolve my issues and improve my credit scores. She was not only knowledgeable about how to get as much debt resolved as possible, but she was friendly, non judgmental and kind. I couldn't have asked for a better introduction to the program. I am truly appreciative for all her insight and willingness to assist with my debt questions. Erin is an asset to the program and to anyone who has questions or lingering doubt about the process. Thank you again for all your help today! Looking forward to being debt free in the next few years with a clean credit score. K

My personal assist Nicholas was awesome and I would not want to work with any other assistant but him

Rian was phenomenal!!! I felt empowered around my financial situation and really appreciated the amazing customer service, knowledge, patience throughout the entire process!!

My experience with Camille was very positive. She explained everything in detail so that I totally know what to expect! She was very professional and courteous !

Eva was very professional. She explained everything thoroughly and made it easy to understand. She was very caring and put me at ease. She showed me that this was a better way out of my problem. I am just starting with Pacific Debt Inc., but I would highly recommend Eva.

Jeremy was precise on how the programs works. He made sure that I understood the process. He is well-spoken and courteous.

Made it easy to sign up for the program. Told me step by step to understand what I was going to have to do. That's how I wish all customer service was.