Pacific Debt Inc.
check_circleverifiedPacific Debt Inc. is a nationally recognized leader in debt settlement services. It requires $7,500 minimum debt to offer services.
The company holds major industry accreditations with the American Fair Credit Council (AFCC) and the International Association of Professional Debt Arbitrators (IAPDA). Pacific Debt was also recognized by US News and World Reports as one of the best debt settlement companies for 2018.
Pacific Debt has achieved a top spot on our list of debt settlement companies because it offers its debt relief services at one of the lowest prices in the industry. Pacific Debt's pricing ranges from 15 to 25 percent of the total debt you enroll. The company then negotiates with each lender to reach a settlement agreement. While negotiations are underway, clients stop making monthly payments on their bills and put the money into a separate account to be used to make the negotiated settlement payment to each lender.
Pacific Debt specializes in unsecured debt, which is debt that doesn't have an asset tied to it. Examples of unsecured debt include student loan debt, medical debt, credit card debt, and utility bills.
The major downside to Pacific Debt is that its debt management services may not be available in your state. The company has been in the debt settlement industry since 2002 and is headquartered in San Diego.
View Pacific Debt Inc. reviews below.
The Good
- High Savings, Low Fees
- Industry Accreditations
- Positive Client Reviews
- Personal Account Manager
- Client Resources
High Savings, Low Fees
On its website, Pacific Debt boasts how much it has reduced individual debt--and it is impressive. In most cases, the company is able to reduce your debt by 20 to 50 percent--a significant amount in this industry.
Pacific Debt's ability to effectively settle your debts makes it much easier for you to pay the debts and be on the road towards being debt-free and enjoying financial freedom.
Not only can Pacific Debt reduce the amount borrowers pay on each of their unsecured debts, it also has low fees. To work with Pacific Debt, you will pay the company 15 to 25 percent of your total enrolled debt. On average, most of the companies we have reviewed charge an average of 21 to 24 percent.
Though it does charge a percentage of enrolled debt for its settlement services. The nature of debt settlement companies make it difficult to judge pricing (since individual pricing depends on the enrolled debt of each customer). However, the opportunity to pay a lower percentage increases your savings as you work to become debt free.
Pacific Debt, Inc. also does not charge upfront fees for settlement. Customers choosing a debt settlement company should only work with companies that have no upfront fees.
Industry Accreditations
According to consumers, one of the most important things a debt settlement company can offer is accreditation. Pacific Debt is accredited with the AFCC and the IAPDA.
Being an accredited member of the AFCC means Pacific Debt submits its website for an audit each year. The AFCC makes sure its accredited members conform to industry standards and strives to protect consumers.
Positive Customer Reviews
Pacific Debt reviews are overwhelmingly positive and speak highly of its customer service. The most common review we see of Pacific Debt is that company representatives know what they are talking about when clients call, and they keep clients informed throughout the entire settlement process.
Many clients also praise Pacific Debt for early settlements. The main job of a debt settlement company is to negotiate a lower total debt with customer's creditors.
Though debt settlement can negatively impact a client's credit score, it will also relieve the debt of customers with nowhere else to turn, which are those who already have lower credit scores.
Credit card debt, medical debt, and student loans are difficult to escape, but companies like Pacific Debt are designed to protect you from creditors and debt collectors; that's why it's important to take a close look at Pacific Debt reviews.
Previous clients are the best reference for checking the quality of debt settlement companies and debt consolidation companies. Good reviews are a good indicator that you will also have a good experience.
Personal Account Manager
When a client agrees to a debt settlement program, Pacific Debt assigns each client a personal account manager as a debt specialist.
This single point of contact works with clients throughout the entire negotiation and settlement process. This may be another reason why clients seem to love Pacific Debt as not having an assigned debt specialist is one of the most common complaints of other debt relief companies, like National Debt Relief.
Working with a single point of contact is especially great for clients because they do not get passed to different people. It ensures that their questions are answered and that their needs are met.
Client Resources
Clients who wish to receive an education more specified to their specific circumstances will not be disappointed by Pacific Debt's online resources.
The company website clearly defines each of the clients' various options within debt relief, even some that Pacific Debt doesn't offer (including consumer credit counseling, bankruptcy and debt consolidation). It then clearly outlines the benefits and downsides to each of the debt relief options.
Because debt settlement and debt negotiation are better options for long-term debt, clients are encouraged to consider not making minimum payments, as there are more efficient ways to become debt free. The online company resources say that debt negotiation is a much more aggressive approach to debt relief and may result in a lower credit score.
In addition to online resources, potential clients can have a free consultation with a certified debt counselor who will review their financial situation and options for becoming debt-free. Providing comprehensive information allows potential clients to make better decisions about how to address their debt.
The Bad
- Service Limited to Certain States
Service Limited to Certain States
While there are amazing perks to using Pacific Debt (relief from credit card debt, medical bills, student loans, etc.), unfortunately, they are not available to everyone. Pacific Debt only offers service in 30 states and Washington, D.C..
This leaves just under half of the U.S. unable to take advantage of Pacific Debt's low cost, industry experience, and customer service. Some debt settlement companies are available in 40 or more states.
However, if Pacific Debt Inc.'s services are available in your state, it is a great option when choosing a debt settlement company.
The Bottom Line
Debt management programs like debt settlement are highly complex and difficult to do right, so Pacific Debt's high customer reviews are extremely important.
In comparison to debt consolidation companies, a debt settlement program is usually approached as a last resort (you have a low credit score and lack the money to make monthly payments).–
Settlement companies negotiate with lenders for a lower total debt. Pacific Debt focuses on unsecured debt, which includes student loan debt, health care debt, personal loan debt, payday loans, and consumer debt (e.g. credit card debt). If a consolidation loan is not a good fit for your financial situation, debt settlement may be a good fit.
Debt settlement allows you to eventually recover your credit score quicker than bankruptcy (which stays on your credit report for up to 10 years) and saves you from debt collectors. Pacific Debt does a fantastic job of negotiating lower debt with your creditors.
The positive Pacific Debt reviews speak for themselves. If you find yourself in more than $7,500 in debt--student loans, medical bills, or high outstanding balances on your credit card--and live in one of the 30 areas the company works in, we highly recommend usingPacific Debt to help you payoff your debt. The company is held to high industry standards (it is a member of all four major accreditation organizations), and it has a proven track record of settling debts for much less than what is owed.
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Pacific Debt Inc. Frequently Asked Questions
What is Pacific Debt?
Pacific Debt is a debt relief company committed to finding solutions that truly benefit our clients while also offering the highest level of service.
Why should I trust Pacific Debt?
We've been helping consumers for over 17 years, are Accredited Members of the BBB with an A+ rating, and have thousands of 5-star online reviews from real customers.
How does Pacific Debt services work?
When you call, we will evaluate your situation and determine the options that make the most sense for your situation. The evaluation is free and confidential.
How do I enroll in Pacific Debt's settlement program?
Call our toll free number or visit our web site for a free quote.
How much do Pacific Debt services cost?
We have no upfront fees and the cost is a function of total debt enrolled as well as state of residence. Fees typically range from 18%–25% of the debt enrolled. Our fees are only earned once a settlement is negotiated and you have approved the terms of the agreement.
How long does debt settlement take?
For most clients, the program is a 3–4 year process, although clients may complete their programs sooner, or take longer, depending on their budget.
Does debt settlement affect my credit score?
For most clients, the answer is yes, your score will go down. If you are current, or have only missed a payment or two, your score is likely to go down in the early stages of the program. Our goal is to get you out of debt as soon as possible to put you in a better financial position. As each debt is settled, you will see your debt-to-income ratio improve and upon completion of the program, you will be in an excellent position to rebuild your credit score through proper use of credit.
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Pacific Debt Inc.
User Reviews
Star Rating
1,866 Reviews
Review Breakdown
Sentiment Criteria
Very helpful staffs especially Tomeca, she made sure that everything is well taking care off and they’re very patient with you.
I love Pacific Debt, Inc.! I just started the process and I am looking forward to becoming debt free and having amazing credit! My first step was speaking with Nicholas H and he was amazing! He was patient, answered all of my questions and was very thorough. He further explained the next steps and assured me that I can reach out to him in the event of anything arising. I’ve been looking at other companies to get out out debt and so far Pacific Debt, Inc. has been the best.
Awesome company! I am currently in the process and the results are amazing! In 7 months they have reduced almost $20K in debt to $7K, and we are 3/4 of the way to reaching agreements with most of my creditors. Customer service is excellent!
I was very hesitant to try this program but after speaking to Wyatt he made me feel confident this was the best decision for me. He is very knowledgeable and confident in explaining the program
I worked with Rian and he was very nice, made me feel comfortable talking about my situation and helped me understand how this program works. I feel good about the program and hope I continue to have a great experience.
 Verified Customer
Always willing to help - answer questions.
I worked with Wyatt and he was very professional and also very personable and explained everything so I would understand what we were doing thank you Wyatt
Rian was very nice and informative. Answered all my questions. He was very informative explaining the process.
I was helped by Richard W he was amazing!! Helped me answer all of my questions and concerns. Helped me consolidate mine and my husband debt. And we feel like a weight has been lifted of our shoulders. Best customer service ever. They talk to you like if they hve known you forever. There so understanding. I feel like we have our life back and no longer on that unbearable cycle of paying minimum payments to the creditors.
Debbie was very helpful and thorough on how she reviewed the program. It was easy to follow her and understand how PD works.
Made it very Easy to understand the process
I had an excellent experience with this company they really cared about helping me Nicholas H was very helpful and I look forward to working with them to gain control of my financial freedom
Very good. Jake super nice and very knowable
After initial consultations with Demetrius M I feel much relief. I am finally going to settle all my outstanding debts. I found him understanding, respectful and personable.
 Verified Customer
I think it's great and comforting to know that our credit cards wont be sent to collections. It's so great .I love that it is very easy to work with and affordable .It's so great. And there is alway's a quick response when I send my paperwork in . they get back to me right away when I call also .
 Verified Customer
Amazing company, they do what the promise! Exteremly easy to work with too!
 Verified Customer
Very informative and thorough. Everyone I have dealt with has been professional and kind. So glad so far I made this decision to work with you folks.
 Verified Customer
To date I have found Pacific Debt to be a very good company.I have found them to be helpful in answering any concerns.
I was very hesitant about going this route but after Raul went thru the steps was very satisfied with the decision.
Tomeca S was extremely helpful in helping me to review my debts & set up a good debt resolution that will work.. She did not try to push me into a quick decision & knew what she was talking about.. Thank you very much for your expertise !!
Ray was very helpful ,explained everything.
Awesome experience, very nice a helpful. If I have questions he was great at answering them. I feel c that this not a scam and will help me greatly
So far it's good. Mr. R explained everything what should I know first about the company and how they do it. I am hoping that it will turn out good! Looking forward to it!
This experience has been unbelievable as it has given me hope and stress relief and a brighter future. Eric was wonderful. He was very pleasant and understanding and made me totally at ease and made sure I understood. Thank you aEric
The person who called me was very nice and thorough. She made me feel comfortable about starting this program and gave me hope of light at the end of the tunnel.
Very quick, easy and straightforward. Representative was very helpful.
Rian has been awesome and helped me get everything ready to go! Anytime I had a question they answered it. Also the payments were workable!!
Richard was awesome! Answered all my questions and was very kind and courteous!
Rian was efficient, professional and easy to talk with. I would recommend Pacific Debt to others.
Hello, first I would like to say that this was very helpful to me. I had found myself in a situation ,not sure what to do. So I took a chance and I met Jake f .This young man was very helpful he took the time to explain to me about the benefits of this company and how it worked . I chose to go with this . It is a relief that I now received help to my current situation. I want to say thanks again to Jake for being so helpful to me.
Richard W was very professional and thorough. He made me feel at ease during a difficult time.
I have to say I was very upset when I made the call to Pacific debt I felt hopeless but when Carman answered the call it was lime a weight was lifted off my shoulders. She was patient with me and explained in detail how the program works and made sure she answered all my questions. She also made sure I understood that I will have support throughout my debt relief process if I should have any questions. SHE WAS INCREDIBLE!
Starting out with Pacific Debt now and Debbie was an amazing, empathetic, and knowledgable person who had all the answers I needed for every questioned asked without fail and walked me through every detail.
Eric was great! He was understanding and very knowledgeable
Very easy to work with ... very understanding of my needs ...
Very helpful information, he answered all of my questions
Debbie A was great, very professional, friendly and empathetic to my situation and needs. Would definitely refer anyone interested in consolidating in the future.
Richard W helped me through the process of know I’m in good hands . I trust him already and I’m a buyer beware. Knowledgeable , put me at ease and explained everything perfectly Richard is an asset . I know I can call him anytime. That’s a great feeling Thanks Richard
I had a great beginning experience with Wyatt. He was very friendly and informative. He did a great job assisting me with any questions I had.
I am just starting the process with Pacific Debt Inc. Carmen was very patient with me as I was extremely nervous discussing my situation to begin with. Her knowledge of what the company could do to help me and walking me the entire process was fantastic.
Erin was very responsive and an extremely pleasant person to work with. I think if it wasn't for her,I would not have been as willing to go through with the whole process. If I were to go through this again (which I pray that I won't have to) I hope I get her as a consultant once again
Great customer service, walked me through the process and made me understand step by step. Thanks Demetrius
Erin was efficient and professionally helped me set up a plan to get my credit back on track. She's knowledgeable and was a pleasure to speak with.
Jake, was awesome he took the time and he really wants to help me, which he did. You can always tell when a person hates their job so they are rude and rush you, not Jake he was great A++
After my initial phone call with the company, I felt like a weight has been lifted off my back and it’s all due to the fantastic customer service Jake provided. Jake explained step by step in simple and understandable words what I was signing up for and what I should expect. Having a plan in place to be debt free in an allotted time give me great satisfaction. Jake was awesome.
Nick H was excellent in helping me. He was very informative and answered any questions I had regarding this transaction. It was such a relief to have the help in regards to my credit card accounts. Everyone that I talk with there, was very helpful and understanding. What a relief. I recommend this program to anyone who is overhead in debt. Thank you soo much.
Pacific Debt has put me well on the way being debt free My account manager Josh has helped me through a difficult time and kept me going when I thought it was impress impossible! You
At first I was skeptical but when I talked to Debbie she was very detailed and explained to me the program. I’m glad I made this decision so I can have budget for the family And I needed health insurance for my kids and That is really priority. I’m looking forward to be debt free in the few years. Thanks Pacific Debt San Diego. Their customer service are exceptional.
Working with Pacific Debt Inc went very smoothly and quickly,I'm on the right track now.Should of made this decision with Pacific Debt Inc long time ago.
Life saving experience and outstanding customer service by Jon.