Pacific Debt Inc.

I was working with another debt relief agency but I was very dissatisfied with the customer service experience. My monthly amount kept changing as they based my total on my credit report which I had informed them was still getting updated. My monthly amount kept changing and it stressed me out so I cancelled them. I found Pacific and spoke to Ray who has been fantastic. He was very understanding and helpful from the first chat. We texted a lot and emailed at first prior to speaking on the phone, and he understood my frustration. He built a plan based on my debt information in conjunction with credit report so that the list was complete. He was very thorough in explaining the program and made himself available to answer all questions immediately. If my experience with the process is 75% as good as my experience with Ray I'm sure I'll be thrilled. Thank you Ray!

Debbie was extremely informative and personable. She did not at any point make me feel embarrassed or ashamed of my personal financial situation. I have worked with other debt consolidations where they loan you the money, tell them who to pay, then your stuck paying them back that money plus a crazy amount of interest. This is not like that. They work with the creditors to settle upon a lower amount to be paid and there is a fee to be paid for this service however what is saved, makes it worth the price. I like the fact that I am to be involved in the decision making process as well. I am very optimistic this will get me out of debt way sooner than I ever could otherwise.

The initial sign up was good. Still haven't had the chance to see what this company can do for my husband and myself.

This was something that I had been avoiding for months, coming to terms with my debt, swallowing my pride, and asking for help. I was preparing myself to have an “ugly cry” session..on the phone.. with a stranger.. like a therapy session.. and it was the complete opposite! I spoke with Demetrius, he was so chill and relaxed, it was like talking to someone that I’d known for years! I have only gone through the initial process but I am VERY pleased with the customer service! Even the first girl I talked with (I think she said Kesha), she was sweet as well! Demetrius was able to find a plan that was affordable for me. Saving me a couple G’s in the long run! This process will be taking sooo much stress off of my shoulders, I don’t have to worry about if my family will have to go without groceries or the light bill... or losing sleep and basically being sick to my stomach... Long story short, I should’ve called Pacific Debt a year ago! I can’t wait to see the progress and my credit score recovery!

Eric explained the process and expected results. He took me through all the steps and answered what questions I had. He was very courteous in all the process and made me feel like I have made the right decision.

Wasn't sure what to do about my credit card debt, but was glad when I called Pacific Debt. Wyatt was extremely helpful and understanding of my situation and needs. I am excited that I was able to take advantage of this program.

Erin was very patient with us. Erin answered all questions making us feel comfortable.

Ray T was very helpful and explained how your program works.

speaking with Demetrius M about my debt problem was not as rough as i thought it would be.He made me feel at ease with his concern for finding a solution for my debt problem.He was very professional and informative about the program and how i can become debt free with simple steps in the program. Thank you, B.Garcia

I'm very pleased with the results and looking forward to clearing up the debt I owed and the help that I am receiving. The representative I'm working with Rian is very informative and clear.

I just signed on to this Debt program so all I can say at the Moment is that the answers to my questions why taking into Great consideration

Great service everything looks as advertised so far A+

I received excellent service...... very professional and caring.....I highly recommend this service. Thank You

Eva L was very professional with helping me with Pacific Dept program . Her service was Awesome

Quick and easy process. Pacific Debt will save me $8,000 and allow me to pay off my debt faster with a lower monthly payment.

Erin was kind, professional, patient and very knowledgeable.

Recently retired and on a fixed income, and finding myself in insurmountable debt, I needed a plan to be able to pay off the amounts owed with one monthly payment. I was not eligible for any personal loans so I contacted Pacific Debt via email and received a response from Nick. We connected via phone this morning and he was able to put together a debt relief plan that would take the stress away from wondering where even the minimum monthly payments would only put me further in debt. Nick was extremely helpful and I will be forever grateful for his time and expertise.

Very excited to start a new year to eliminate all my debt with amazing guidance from Richard who provided me with amazing knowledge of my situation with a positive outlook!!

Nick, who handled my account was very professional and explained everything very well. He made the whole process extremely easy. I would reccomend this to anyone who wants out of debt and not have to file for bankruptcy. I just started,so I have not made any payments yet.

Erin was very informative, knowledgeable and helpful. I thought it was a prank call. My phone indicated that it was a spam risk. She pulled up my CC accounts and informed me as to what they could do.

Jennifer was very polite and compassionate. She was very good at explaining everything. The overall experience was was very good.

Jake P was very helpful by walking me through the whole process I can’t wait to be debt free this year.. Thank you again

I have just finished the initial process but would like to state the Rian was very helpful and informative. He continued to ask if I had any questions and answered them right away. I am looking forward to getting out of debt and being stress free about my financial status.

Rian was very knowledgeable and explained everything to where I could understand it easily. He did not at any point make me feel embarrassed or ashamed of my personal financial situation. I am so thankful that he was able to help me. I am so grateful for how easy it was to work with him and am looking forward to getting out of debt with their help.

Answered all my questions honestly I feel, they were knowledgeable. They are trying to get me out of this mess I created.

Stress Relief! Your agent Monique was so wonderful and understanding that I was immediately put at ease that all would be well again. Thank you for this!!

Rian was very nice and informative. He explained everything and asked if I had questions frequently

Debbie was very informative and took the time on several occasions to speak with my about my husband and I's debt. She really put in the effort that I wasn't expecting from a debt relief agency. She even spoke with my mom about the process and answered all of her questions thoroughly,

After a bad experience with another company, I was told that I should contact Pacific Debt. I was very pleased with my initial contact. I have just started the program so it is difficult to give an over all rating. But so far it has been very positive. I'm looking forward to completing the program with them.

I am always skeptical of numbers I don’t know or scam calls. The second that Rian explained to me that he’s not called me before and he is not the people that were calling multiples times earlier in the day he was awesome! I felt like I was talking to a member of my family and he genuinely cared about my life and helping to get me my debt down! Rian was caring, funny and knowledgeable. I’m so happy that I was able to have this opportunity. Thank you so much!!

Demetrius M was very informative in helping with my question and concerns. He took the time to explain to me how my different options, how the program works, an easy my concerns of the impact on my credit. I was made to feel very comfortable with this decision from speaking with him.

Jacob was compassionate and informative. Was still drowning under another program. Looking forward to success with this program.

so far so good....we hope it stays that way....Jake P was very help on the phone and took his time with us while we gather all of the documents we needed.

I have only completed the initial phone call, but it was quick and painless, and the woman I spoke with was very helpful in getting everything set up in one phone call. So far I am very satisfied and will update as I have more experience with the company.

Michael was extremely helpful! I am looking forward to getting the process started.

My customer service rep was Wyatt and I am very pleased with the service that I have received so far! He was very professional, understanding and explained everything to me in great detail and made sure that I understood the process before sending me over the papers to sign. I'm glad I found this company to help relieve me of my debt!

I am only in the initial stages at the moment and haven't made my first payment yet. However, my experience with Jordan initially, Julius for sign up and Riana for my Quality Assurance call were all wonderful. I made it pretty clear to Julius about my concerns (I read allllll of the reviews) and he was able to explain everything one by one with me. We also reviewed the contract page by page, line by line. Stopping to answer all of my questions.

The entire process was professional and reassuring, I am very glad that they are helping me through this!!

Transaction with Jennifer was so easy and fast because she handled it that way and I really appreciate it, Thank you very much.

So far my time with Pacific Debt has been great. Whether you’re on verge of getting behind on your bills or already defaulting, pacific debt had compassion, understanding and most of all the patience to answer all my questions and fears. I am confident I made the right step to end my worries of being buried in debt and get back on track. It’s never to late. Thank you Monique F for your time and ensuring me that I am not alone!!

Reply from Pacific Debt Inc.

Dec 16, 2019

Thank you so much for sharing your review and your experience with Monique. She is a great team member and emblematic of the service we offer to our customers. Please let us know if we can assist you in anyway moving forward. We look forward to helping you become debt free.

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I’m very pleased with the customer satisfaction I received.

HALLELULLIA!!! I can hear the angels singing! I am so grateful and thankful to Rian for his guidance, support and wisdom. My goal is to be financially free and Rian helped me to manage my debt in a way that works for me. He was very knowledgeable and answered all of my questions with grace and compassion. Rian's customer service was second to none. His understanding of my financial situation and wisdom in answering my questions made it easy for me to make my decision. Looking forward to working with your company! Thank you RI-GUY! May be blessing you bestowed upon me return to you 10 fold.

Very thorough and easy to talk to. Explained everything clearly and made things easier to understand.

Jake P. was awesome with helping me take care of my credit issues.

I was working with another debt relief agency but accounts not getting paid, just paying in for services and not feeling satisfied. I responded to an email then call from Rey from Pacific Debt Inc and was asking more specific questions on paying on my debts. Rey was very thorough and direct on how they operate and so I decided to cancel my other contract and go with Pacific Debt Inc. as I feel more confident with them. He went over every page of the contract to make sure I understood. It showed me that my loans I had will get money instead of not being paid anything. I really want to thank them for making me feel better of myself.

Demetrius M was very helpful and compassionate with my concerns. He made me feel comfortable and very relieved with the options he provided me with to resolve my debt. He made this very stressful time as accommodating as possible, thank you!

Such a good experience. I could tell that they really try to help you out and Jon was very informative.

I was very pleased at the information & knowledge provided by Jake. He was helpful, patient & genuine. He assured that I understood everything & made me aware that he would be available if I ever needed more information or clarity. I would recommend Pacific Debt to anyone seeking debt relief.

Michael D was very good and clear in explaining the guidelines. When I asked questions, he made it sure that he is understood . He was respectful and had a lot of patience. He represented his company very well.

Debbie was wonderful, walked me through the process and answered all my questions. Finally feeling less stressed.