Name: Pacific Debt Inc.
Rating: 4.8

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Verified Customer

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Sylvia Milrad

They are very understanding and nice. They take the time to talk to you and the agent that I'm working with now emails me asking if I need anything or have any questions. I'm very happy with the service, so far it's going very smooth with no problems at all.

6 years ago

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Verified Customer

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Diana Jackson

They always answer my questions and have always been in touch with me regarding anything I'm concerned about. Every time there was a communication from the creditors they would let me know. Not sure what the outcome is going to be yet because we're still building up funds to negotiate the debt but as far as it seems, it's working well.

6 years ago

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Verified Customer

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Santiago Caballero

They're always calling you to check what the status of your account is, so you know how you are doing. Every Monday you kind of report and they tell you the next steps that you will be needing to do. I've been released from two credit cards already and it only took like 6 months.

6 years ago

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Verified Customer

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Stephanie

I finally feel like I'm going to be able to get out of debt. They are so helpful in explaining the whole process and they handle everything with my creditors. My payments are much less than if I were paying all the minimum payments and I know that in a few short years I will be free from debt and never go back!

6 years ago

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Verified Customer

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Kevin Dubuque, IA

They started off really well by keeping my nerves calm and walking me through everything. But then once things got going, I never heard much from anyone besides an email or two reminding me I can always pay more each month. Stopped receiving phone calls on how the progress was going. And the have only received 2 emails since. One each time for telling me they have one of the collectors secured. I wouldnhave liked a few more calls going over things instead of by a simple email. But otherwise, they've made my life a lot easier. And I can see the finish line.

6 years ago

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Verified Customer

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Dawn Bradt Attica, NY

I went with them because of the reviews they had. They have been there whenever I call and kept me up to date, usually through emails. When I email them they respond promptly too. They've been able to make settlements and agreements with our creditors fairly quickly.

6 years ago

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Verified Customer

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William Parobek North Pole, AK

I got it through a personal recommendation. They are very thorough in what they do and cover everything. We got updated on things through emails and phone calls. They also called us occasionally to make sure that everything was good.

6 years ago

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Verified Customer

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Filipe Navesse Fairfield, IA

I was trying to manage my finances a little better to get some relief from debt and I needed some help to do that. I researched different companies and decided to go with them. They're always readily available and, if I have to leave a message, they get back to me in a timely manner. Sometimes they call me to give me updates, but most of the times we get emails. I'm satisfied with it all. They are working on my behalf to lower my debt. It does work and they definitely come through for you. I should've done it sooner.

6 years ago

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Verified Customer

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Christopher Campos Santa Paula, CA

They had the highest consumer ratings. I was nervous at first, but the agent that I talked to put my fears at ease. Whenever I leave a message someone gets right back to me and if I have a question they answer it very well. They call me every couple of months to give me updates through the phone. I had one account that didn't work out great, but they have handled everything else very well for me. They've dropped my debt a lot. I feel confident in that they're handling my business well.

6 years ago

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Verified Customer

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Sherrye Fuentes Houston, TX

I was in over my head and didn't know what to do with my debt. They took care of everything and told me exactly what I needed to do. In terms of negotiations, they did all the legwork. They were also very good about keeping me informed and staying in touch every step of the way through phone calls and emails. I'm very glad I did it.

6 years ago

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Verified Customer

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Dorian Thomas Sr Lee, FL

I was just trying to get my credit card situation straightened out, so I went with them. The manager of my account calls me all the time and keeps me updated. She gives me all the information I need on everything. They do what they say they're going to do. I'm very pleased with that.

6 years ago

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Verified Customer

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Annette Hebaus Saint Paul, MN

I chose them because they had good ratings from Consumer Reports. Everything in my accounts has been rectified and it didn't take much effort from my part. They always get back to you whenever you have a question and they also let me know whenever anything happens in my account. I feel good about it.

6 years ago

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Verified Customer

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Luis Maumelle, AR

My original customer service contact is not there anymore, so I was switched to someone else. The person that I have right now is ok I guess. I don't really have much contact with them though, but when I call I get a quick response. If they're busy at the time, they call me back fairly quickly too. I get an email statement once a month to see what my account looks like.

6 years ago

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Verified Customer

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Anonymous Clearwater, FL

I saw it advertised somewhere so I ended up giving them a call and signing up. I'm not quite finished with it, I might have another 12 months with them, but so far I'm pretty happy with it. They always call me back within an hour or so and always answer my questions clearly. They also email me and text me when something happens. That's nice since I get reminders to check on my email. I may have been able to do this on my own, but I think it's nice to have a professional do it for me.

6 years ago

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Verified Customer

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Marvin Grothe San Angelo, TX

Their reputation convinced me of trying it. It has been fairly easy to go along with them. Customer service has just been very helpful and knowledgeable. They call us monthly or whenever something changes to let us know what is going on with our account. I haven't had any problems with them.

6 years ago

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Verified Customer

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Samuel Douglas Saint Paul, MN

Almost every time I call I've been able to get a hold of someone. If it's not the person that is directly working on my case, I get someone who can help me out. They keep me updated through emails. Everyone has been very helpful about keeping things going for me. I've paid off one of my accounts and things were relatively painless all things considered. It seems to be working out well.

6 years ago

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Verified Customer

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Robert Graves Anderson, IN

I looked at a few companies and they were the best in my opinion. They have done a terrific job so far and I haven't run into any problems with them. I get emails from them updating me on how they're doing. I feel good about it.

6 years ago

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Verified Customer

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Ellen Hill Pollocksville, NC

They've handled everything from the initial phone call and every bump along the way. They've shown so much patience and having one specific contact throughout the entire process helps things go so smoothly and gives the client a feeling of trust and importance.

7 years ago

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Verified Customer

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Christopher Thorndike Huntersville, NC

They always get me back the details and information I need. They keep me updated through email and they've been very professional. I haven't received a bill on how much it's going to be for the service, but I feel like it was a good decision.

7 years ago

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Verified Customer

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Christina Sithole Stanton, CA

Right now everything seems to be a little quiet. The representative that we've talked to is not very communicative so I don't know where I am in terms of the negotiations and details. Everything still seems to be in process. I think in the end it was a good decision because making the one payment has been manageable for me. Still, I wish my account manager would communicate a bit more frequently.

7 years ago

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Verified Customer

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Angel Marie Spencer Hunlock Creek, PA

They have been very easy to get a hold of and they keep us up to date through emails and phone calls. They're very easy to talk to. The whole experience has been great. I feel good about it and it's nice to know what the outcome is gonna be at the end of the payment.

7 years ago

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Verified Customer

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Sandra Pomeroy Cambridge, MD

I got this service because I've been ill and needed help paying my bills. They have followed through with what I need and are very efficient and helpful. They're very flexible and it works, they don't make you feel bad about your circumstances. I feel very good about it.

7 years ago

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Verified Customer

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Yuen Wai Lai Philadelphia, PA

They have followed up with me and contact me personally through phone or email. Every Monday I get a call about my status and they encourage me to do things like put more money on my account so that it can be released. Right now I'm half way to being debt free after being with them for two months.

7 years ago

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Verified Customer

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Bob Perry Lake Station, IN

They always get back to me. I usually email them and I get a response back saying that they got the email. Within a day they get back to me, sometimes even on the same day. Customer support is very good, and whenever they are negotiating something they notify me. The whole thing turned out to last 3 years, which is a little longer than I thought it was going to, but I think it was the right decision.

7 years ago

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Verified Customer

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Wylie Shaw Seguin, TX

They seem to be a very reputable company. So far they have been good at answering my questions and alleviating my fears. They follow up with me through the phone and have been very successful at reducing the amount that I owe.

7 years ago

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Verified Customer

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Mrs. Susan A. Umscheid Hopewell Junction, NY

They've helped me release my debt. So far they've always answered my questions and helped me with whatever I needed to have done. Whenever I talk to them they have been courteous, helpful, and very thorough in explaining the whole program. They have done things sooner than what I thought they could. We're not completely done yet, still have old balances to take care of.

7 years ago

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Verified Customer

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Martha Pike Glendale, CA

They've always been very helpful and friendly. They will call me and let me know what's happening with everything through phone calls and emails. I feel good about it, and they've really helped me at a time when I needed them.

7 years ago

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Verified Customer

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Ronald Olson Firth, ID

They do their job and keep you up to date very well. They're very informative and they contact you instead of you having to get a hold of them. All my questions are answered quickly and they always tell me what's going on. I'm very satisfied with it.

7 years ago

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Verified Customer

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Christina Matt Anoka, MN

The service is something that we can definitely work with, it's manageable. Whenever we have a question, or if a company brings us any issues, they are very prompt at answering my questions. They keep us up to date with phone calls and emails, and they're always helpful.

7 years ago

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Verified Customer

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David Kirksville, MO

Pacific Debt Relief is a really good company to work with. They keep me up to date every month, which is really good, and my experience with them has been great. Their agents were very polite, honest and don't get angry. They fix things right away.

7 years ago

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Verified Customer

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Kimberly Holly, MI'

They seemed to be the most honest company out there, so I decided to move forward with them. So far, my experience with the representatives has been amazing! They've all been very kind and very helpful! Plus, I've saved money. I'm not happy I had to do it, but my overall experience with them has been good.

7 years ago

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Christine Coughlin Duxbury, MA

This is actually a long process, but it seems to be working. They've spoken to my spouse, so I really haven't dealt with their representatives, but I do know that there's a few accounts that have been settled already. I just think there should be a little more communication, that would be helpful. Besides that, everything seems to be a positive experience so far.

7 years ago

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Verified Customer

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Linda Caruso Florida Ridge, FL

I get emails all the time from my special purpose account, and if I need to talk to anybody, or need any help with anything, I know I can get a hold of somebody quickly. Plus, everyone has been very kind and I've never been uncomfortable or stressed. On top of that, I saved money. I'm very happy with the experience.

7 years ago

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Verified Customer

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Asif Ali Conroe, TX

I like that they have pretty nice people working there; pretty reliable people that have helped me out with my debt and everything. Their customer service is really good. One of their senior accountants was pretty good, she helped me a lot! I would recommend it to anybody who wants to get rid of debt.

7 years ago

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Verified Customer

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Christopher M. Evans England, AR

Pacific Debt Relief has helped me get out of debt. They've stayed on top of everything, and made sure stuff was paid. Plus, they kept me updated on how everything was being handled. I just feel good about it. I feel accomplished.

7 years ago

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Patricia Ross Palm Desert, CA

They contacted me every month, usually by email, just to keep me updated. If I had any questions, I would just send an email to the person I was dealing with, and would always get a prompt response back. Plus, I saved money. It's been a very positive experience so far.

7 years ago

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Verified Customer

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Consuelo Sanchez San Antonio, TX

I found them on the internet, and since they were offering what I needed, I signed up with them. Now, I can say that I am very comfortable with them. They would give me phone calls and let me know where they were and how they were doing with my debts. I'm glad that I did it and I'm looking forward to ending with all my debts.

7 years ago

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Verified Customer

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Pamela Mendez Glendale, AZ

I've had nothing but a good contact with them, and they kept me updated on everything they've done. If I did have a problem, they were able to accept me and carry on. The whole experience with them has been good. I will be debt free pretty soon.

7 years ago

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Verified Customer

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Mary F New York, NY

Customer service and honesty are very clearly valued at Pacific Debt. I immediately felt comfortable and confidant with the staff and well informed about my financial situation.

3 years ago

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Verified Customer

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Cheryl Atkinson

Make it very easy. Very courteous and compassionate. Makes you feel like your not alone and things happen that we can’t control. I felt a lot better after speaking with them.

3 years ago Edited January 10, 2024

Reply from Pacific Debt Inc.

Compassion goes a long way. We know that people are dealing with tough times right now and our goal is to be the friendliest debt settlement company in the industry.

Jan. 25th, 2021

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Verified Customer

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Ryan

They answered all my questions and had prompt service. They texted me before phone calls and always let me know the current status of my accounts. Also, Pacific Debt was able to make my payments lower.

4 years ago

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Verified Customer

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Tami Meridian, ID

It seems to be doing a good job helping out. They were kind and seem knowledgeable and honest and the program fit our needs. They've been very helpful good at communicating by phone call.

5 years ago

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Verified Customer

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Lester Gleason Broken Arrow, OK

I give the highest rating possible for PD. The are extremely transparent and very knowledgeable. They are patient and willing to answer all of my questions. They are the standard for credit relief.

6 years ago

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Verified Customer

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juan garalde San Diego, CA

Their customer service is very helpful, very knowledgeable and every time I have a question it's always answered and they really help me a lot. They reach out by call, by message, and by email.

6 years ago

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Ronald Haskins Albuquerque, NM

Pacific Debt was able to speak with my creditors in you know give my bills lowered and give me a monthly payment that I could afford. They've been very good and very accurate and timely. I think choosing them was a wise move.

6 years ago

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Verified Customer

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Judy Simon Valley Village, CA

I signed up with them to prevent from going bankrupt and I'm very pleased so far. They follow up and they're always available when you called them. They have very good customer service.

6 years ago

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Verified Customer

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TJ Kruse Longview, TX

Customer Service is great everything that they explained to us was true. They took a buge burden off of us and allowed us to have some peace of mind while we focused on getting back on track.

6 years ago

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Verified Customer

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Patricia Cook

I did a lot of research for what would fit my needs and ultimately I came up with them as the best option for me. I was able to do online support to see what was going on and so far I feel good about my decision to go with them.

6 years ago

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Tayanna Pereira

Watch out for changes in the guaranteed price, after signing up and having everything done they suddenly needed more from me. I still feel fine about going with them, I don't really like what I heard from them today, but you know the name is very secure.

6 years ago

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Verified Customer

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Mable Castleberry

We had just gotten to where we didn't have any money left and we needed help and they gave us a way to pay off the debt and still have some money left over in the end. I'm glad we chose to go with them.

6 years ago