Name: Pacific Debt Inc.
Rating: 4.8

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Patricia A Lankheet Buffalo, NY

I had an excellent experience. My agent Richard W was very knowledgeable and extremely patient with me as I was poorly organized when I made the initial call. He is polite, kind, supportive, and very encouraging on a topic (debt) which is so stressful and embarrassing! I never felt bad and I felt strongly that he was willing and able to help me. I would recommend him and your company to others. I am a new client and have not started making payments. The payment schedule was set up to work with my financial situation which was very helpful.

4 years ago Edited September 14, 2021

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john thill Hammond, IN

I set up an answering machine because of all my debtors calling all the time. I decided to answer the one from pacific debt and my prayers were answered. Hopefully, they, the debtors stop calling and stressing me out. I currently have 2 active brain anneurysm's and cant deal with stress or I die. cedric hooked me up with a plan to settle all my credit card debts and a couple unsecured loans. I feel so blessed right now. I cant even think of all the words to explain my thanks for doing this. Thanks cedris, you have made my day, no year.

4 years ago

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Lakeshia Davis Buffalo, NY

My initial experience has been phenomenal. Matisse was excellent! She answered all of my questions and resolved every concern that I had in a single conversation. Matisse not only assisted me and saving money by setting up in a much needed program, but she also made it fun and freeing at the same time. I thank the company for providing a much needed service and assisting me in becoming debt free. Thank you, Lakeshia

4 years ago

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Cori Morris Anaheim, CA

The person I worked with was very friendly and relatable. She made an effort to sympathize with my situation and show similarities within her own life which helped me to feel more comfortable discussing my situation with her. She was knowledgeable about the process which was helpful and she always made sure to keep me informed of the process such as putting me on hold to send out the request to the company's underwriters.

4 years ago

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Rich C Fort Walton Beach, FL

Honest and up front about the entire program. All was explained about our credit score and what to expect. I am treated like an individual not just another customer. My wife and I were listened to and all our concerns were answered fully. I appreciate the transparency of the company. Knowing what to expect up front from the beginning will help you decide if this type of program is right for you.

4 years ago

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Ernest Hare Saginaw, MI

I was very surprised to hear from a cc debt-reducing company but am now very happy that I did. The representative-Jordan by name, was very patient and helpful with me. I can't tell you how his helpfulness has made me a happy camper. At this time I cannot praise him enough and am 100% satisfied-- I would and will recommend pacific to anyone I encounter who might be burdened with cc debt. Gratefully, thank you.

4 years ago

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Jana Olah Scottsdale, AZ

I was drowning in credit card debit and even though I made payments every month I knew I would not be out of debt for years, if ever. I checked out several debt companies and decided on Pacific Debt because of their good reviews. Christopher R reached out to me, explained the program, told me how I could consolidate it all into one payment and be debt free in 36 months. The process was easy, I am set up to make monthly payments and my worry is over. Thanks Pacific Debt and Christopher!!

4 years ago

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R J Willis San Antonio, TX

Everyone I have dealt with at Pacific Debt has been very helpful and professional. Jordan W., who set up my account, was very friendly and ready to assist me with what their plans could offer me. My customer service rep, Mia J., was also very friendly and easy to talk to. Both individuals were very good at explaining things about their program, answering my questions, etc. It was overall a very positive experience.

4 years ago

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Carol Long Whitefish, MT

At first, I was pretty scared to do this but I thought what do I have to lose, so I called and talked to Jake wow what a nice, understanding & caring man he is, he answered every question I ask without putting me on hold to find out the answer. So far I have not had any problems with this company and would recommend to all that are in need of financial help. Thank you Jake and Pacific Debt Release

4 years ago Edited September 14, 2021

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Bobby A Ocean Springs, MS

In a world of unknowns, Jordan helped me understand the process why I should go with him. I read Contracts that I would not let anyone sign, he walked me through it, hey its is a tough world and there are things that are good and not so good, all you can do is find the one you are covertable with and go for it. Jordan made me feel good about what I was doing, Good Job Jordan, and Thank You!

4 years ago

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Sandra Damasio Hamtramck, MI

Ashley R was very professional, thorough, compassionate and was able to help me through the application process with ease. She explained the next steps and assured assistant would be available through my personal associate and she would also help me as we had build a friendly rapport. Thank you for being able to assist me in this hardship that I am facing personally.

4 years ago

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Maria Addy Stafford, VA

month ago My experience working with H., Nicholas was easy and great! Nicholas, was always there to quickly answer any questions I had, and made the process very streamlined and easy to understand. I am so thankful to H., Nicholas and Pacific Debt for doing such a phenomenal job and helping me reach a better financial future in this very hard time of the Covid-19. Thanks Nicholas!!

4 years ago Edited September 14, 2021

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Bridget Hagan Greenville, NC

I had juggled with this decision for a couple of years and had prayed about it and felt that today was the right time. I feel like I was led to the perfect person when I got Demetrius and I hung up feeling such a sense of relief and accomplishment. Not only was he very knowledgeable but he was very well spoken, kind, and very patient with me. I had a lot of questions and he answered them all to my satisfaction. I truly feel like a different person today and that I made the right decision. Thank you Demetrius!!!

4 years ago

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Karen Voss Lincoln, NE

I am very pleased. Tameca is pleasant and respectful , she put me at ease . She was reasonable and gave me time to think and get things she needed from me . She explained things in a way I could understand . When I got behind she would wait until I found my place . She was quick at the same time . I appreciate so much what you did to help me to get my debt so I can manage it with a payment I can live with.. Thank you so much!! Karen Voss

4 years ago

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Wendy D Johnson Albuquerque, NM

I've just enrolled in the program after discussing all the pros and cons with Michael D, who has been very personable and informative in advising me of the options available through Pacific Debt. I am hopeful and optimistic that the program outcome will provide the debt relief I need to avoid another decade of minimum payments to high interest creditors with no end in sight. Fingers crossed....thank you Michael.

4 years ago

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cecil Novinger, MO

We just recently started wit Pacific Debt Inc so I can't really judge them yet until I see we are getting our debt resolved. I will say that Rian has been so good about making us feel comfortable about doing this and explaining how it all will come together. We were secpital because we had friends that had done this with another place in Florida and they got scammed and lost a lot of money unfortunately. We put our trust into Rian so I'm hoping for the best! He is a awesome guy and we can't wait to see the light at the end of the tunnel!

4 years ago

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Sally Dauphinais Wildomar, CA

Jon C. was able to meet my needs and alleviate a huge monthly stress factor, far exceeding my expectations! He was empathetic, patient, and thorough, throughout the entire process. I honestly was considering bankruptcy until yesterday. All my thanks and gratitude goes to Jon C. , who I highly recommend, and have already referred out to a friend. I signed yesterday, and I just pray that I don’t have to come back and amend my review... thanks again:)

4 years ago

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Yesenia Santa Ana, CA

I received via mail an pre-approved debt consolidation analysis letter. At first I was skeptical however reading the reviews online , helped me a make decision. The process was easier than I anticipated. Very explanatory. Erin was my consultant and was so transparent through the process. She first listen to my situation and was very understanding. She was amazing. Her tone of voice was very calmy. I didn't hesitate to proceed with the consolidation. I highly recommend this company.

4 years ago

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blanca garcia Corcoran, CA

speaking with Demetrius M about my debt problem was not as rough as i thought it would be.He made me feel at ease with his concern for finding a solution for my debt problem.He was very professional and informative about the program and how i can become debt free with simple steps in the program. Thank you, B.Garcia

4 years ago

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Melanie Ley Irvine, CA

Recently retired and on a fixed income, and finding myself in insurmountable debt, I needed a plan to be able to pay off the amounts owed with one monthly payment. I was not eligible for any personal loans so I contacted Pacific Debt via email and received a response from Nick. We connected via phone this morning and he was able to put together a debt relief plan that would take the stress away from wondering where even the minimum monthly payments would only put me further in debt. Nick was extremely helpful and I will be forever grateful for his time and expertise.

4 years ago

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Carolyn Pingleton Stephenville, TX

Rian was very knowledgeable and explained everything to where I could understand it easily. He did not at any point make me feel embarrassed or ashamed of my personal financial situation. I am so thankful that he was able to help me. I am so grateful for how easy it was to work with him and am looking forward to getting out of debt with their help.

4 years ago

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Michelle Monroe Arnold, MO

I am always skeptical of numbers I don’t know or scam calls. The second that Rian explained to me that he’s not called me before and he is not the people that were calling multiples times earlier in the day he was awesome! I felt like I was talking to a member of my family and he genuinely cared about my life and helping to get me my debt down! Rian was caring, funny and knowledgeable. I’m so happy that I was able to have this opportunity. Thank you so much!!

4 years ago

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Laura Carlsbad, CA

I am only in the initial stages at the moment and haven't made my first payment yet. However, my experience with Jordan initially, Julius for sign up and Riana for my Quality Assurance call were all wonderful. I made it pretty clear to Julius about my concerns (I read allllll of the reviews) and he was able to explain everything one by one with me. We also reviewed the contract page by page, line by line. Stopping to answer all of my questions.

4 years ago

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Karen Ford Clinton Township, MI

Marc was excellent at explaining how this program works and how it will get me out of debt as quickly as possible. I feel he took a lot of my questions and made me confident on my decision to go forward. I look forward to getting this completed and share my information to other potential individuals so they too know there are options. Really lifted a weight off my shoulders.

5 years ago

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Loring Malakoff, TX

My experience, was great, I am just starting the process with Pacific Debt Inc. Eric G. was very patient with me as I was extremely opposed to doing a debt consolidation, after we discuss my situation and Eric knowledge of what the company could do to help me and walking me the entire process was fantastic. I would recommend Pacific Debt Inc to anyone that needs help to get out of debt and get back on top of the world.

5 years ago

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Meera The Bronx, NY

I love Pacific Debt, Inc.! I just started the process and I am looking forward to becoming debt free and having amazing credit! My first step was speaking with Nicholas H and he was amazing! He was patient, answered all of my questions and was very thorough. He further explained the next steps and assured me that I can reach out to him in the event of anything arising. I’ve been looking at other companies to get out out debt and so far Pacific Debt, Inc. has been the best.

5 years ago

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Dana Gallardo Hemet, CA

I was helped by Richard W he was amazing!! Helped me answer all of my questions and concerns. Helped me consolidate mine and my husband debt. And we feel like a weight has been lifted of our shoulders. Best customer service ever. They talk to you like if they hve known you forever. There so understanding. I feel like we have our life back and no longer on that unbearable cycle of paying minimum payments to the creditors.

5 years ago

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Suzy Pensacola, FL

I have to say I was very upset when I made the call to Pacific debt I felt hopeless but when Carman answered the call it was like a weight was lifted off my shoulders. She was patient with me and explained in detail how the program works and made sure she answered all my questions. She also made sure I understood that I will have support throughout my debt relief process if I should have any questions or concerns. SHE WAS INCREDIBLE!

5 years ago Edited January 10, 2024

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Jennifer Lee Fairfield, CA

Hello, first I would like to say that this was very helpful to me. I had found myself in a situation ,not sure what to do. So I took a chance and I met Jake f .This young man was very helpful he took the time to explain to me about the benefits of this company and how it worked . I chose to go with this . It is a relief that I now received help to my current situation. I want to say thanks again to Jake for being so helpful to me.

5 years ago

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Krystel Richmond, TX

After my initial phone call with the company, I felt like a weight has been lifted off my back and it’s all due to the fantastic customer service Jake provided. Jake explained step by step in simple and understandable words what I was signing up for and what I should expect. Having a plan in place to be debt free in an allotted time give me great satisfaction. Jake was awesome.

5 years ago

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judith morse

Nick H was excellent in helping me. He was very informative and answered any questions I had regarding this transaction. It was such a relief to have the help in regards to my credit card accounts. Everyone that I talk with there, was very helpful and understanding. What a relief. I recommend this program to anyone who is overhead in debt. Thank you soo much.

5 years ago

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Val Hamtramck, MI

My experience was great with CEDRIC A , Cedric did an excellent job of answering all my questions he was friendly and patient as well as very informative and understanding he help assure me that consolidating was best for me just by looking at my situation without judgement. I would like to say thank you Cedric A for saving me because i was sinking and you saved me before i drowned.

5 years ago

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Michael Luckett Drew, MS

I am so pleased with the level of professionalism, knowledge, and understanding of Erin C. She is very kind. And she truly listens to your problems and works diligently to find a solution for them. At least that’s my experience. I have never dealt with a company that mad me feel as comfortable as Erin did. If all of your representatives are like Erin, you guys are the right track. All I can say is thank you Pacific Debt. Thank you, Thank you, Thank you.

5 years ago

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Mc559 Madera, CA

I was drowning in debt after my divorce. With over $40,000 in credit card/personal loan debts, I was barely able to make the minimum payments and struggled to get by month to month. I was hesitant and embarrassed to seek credit counseling help but decided to talk with someone from Pacific Debt. The lady I spoke with put me at ease and helped me get my debt settled with a monthly payment I can afford. I will be debt free in 3 years and I can see some light at the end of the tunnel now.

5 years ago

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P. Houghton Casselberry, FL

I am so thankful for the high recommendation that one of my husbands co-workers gave us! Demetrius was great and very, very informative. I had called other Credit Consolidators and they weren't as personable . Demetrius and the underwriters kept me at a very good budget for my payments! Thank you once again Underwriters and Demetrius. I can now sleep at night!

5 years ago

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Sarah Vanceburg, KY

Eric G called me yesterday after I filled out an application online. He was extremely helpful, knowledgeable, courteous, and made me feel confident in my decision. Of course, I have only just began the debt free journey and haven't completed a program yet, but the ease of the application process, along with his excellent customer service has seriously lifted a huge weight off of my shoulders. I told him yesterday he was the best customer service representative that I had ever had the pleasure of speaking with, and I really mean that.

5 years ago

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Shelley Casion Watertown, NY

When I called I did not know what to expect I taked with Richard W I felt uneasy about telling my situation to anyone. Richard made me feel right at ease and told me everything to get me out of debt. He walked me through all the steps and explained anything I did not understand. He was patient,caring. If not for Richard I probably would have not finished. Thank you Richard.

5 years ago

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Lisandry S The Bronx, NY

Nicole C my account manager has been working with me for a while and she is sweetheart with lots of patience to explain the process and steps to take financially for the best outcome. I feel very comfortable working with C and I know she is making the best accountable and accurate decisions in my account. Thank you Nicole for your great work and many blessings.

5 years ago

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Lillian Miami, FL

I was desperately looking for a solution to get all my credit card debt of $16,000 consolidated or lowered someway. I was barely being able to make the minimum payments of $200-300, $100, $180, for about 7 different accounts, I was drowing in high interest rates and all kinds of fees, and never seeing the light. I decided to do online research at first i was going to go with another company but something about it wasnt making me feel like i was making a good decision, so I saw the reviews for Pacific Debt inc, and decided to make a call, and all i can say is that their customer service is excellent and the fact the they assign you an account manager that will answer aany questions at anytime, and will walk you through everything throughout the program is amazing.

5 years ago

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James Collins Branford, FL

Quick, clear presentation of debt relief opportunities. I did not choose to be a in the position I found myself in.. I am a Christian and believe in taking responsibility for my obligations. I found myself in a position where I had no choice. That is where PDI came into my effort. Working with a company like this allows me to still feel I am trying to do what is right in a professional manor. I made an excellent choice calling on them!

5 years ago

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clifford silva Kailua-Kona, HI

Jennifer at pacific debt inc. Was on point with helping get all paper work done. I'm happy to find a company to handle my debt problem and Pacific debt is #1 in my book. I did alot of research and Pacific debt stood high above all the only debt consolidation companys. Do your research and you will find out that no one can beat Pacific debt there BBB rating is A+ they been in business for almost 18 years and only 4 complaints which was resolved quickly and professional. If you are in debt I highly recommend Pacific debt inc.

5 years ago

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CassieG Fort Wayne, IN

Debbie A. has been my person of contact so far. She has been helpful and professional as she's walked through my options. I have a large sum of student loan debt with high interest rates. I've assumed that I would die with this debt and so far I'm cautiously optimistic that this company and Debbie will help me get through this. I'm very thankful that Debbie answered my call that day as she has been nothing but warm and non-judgmental in her assistance, even when I wanted to seek other options with other companies before committing to Pacific debt.

5 years ago

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Laurie Maben, MS

Very Easy to Work with.....Kind Caring and Very Understanding....What is an embarrassing situation for us having to use the service, you are never made to feel lesser or judged by anyone and you are treated with kindness and respect.....Very Helpful with the step by step process.....I would give them ⭐️⭐️⭐️⭐️⭐️ And the plan of action that was put in place will have me debt free a lot sooner than Expected which is a Win Win for me!! I would Highly Recommend to Anyone who needs help with a Debt Solution ~ They Are here to help and know what they are doing.

5 years ago

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Becky Dunnellon, FL

I have worked with Key “Kelaiah”, on the phone. She was super knowledgeable and I felt very much at ease with her. We went over everything without my feeling judged or embarrassed. I had researched for two months and called other companies. Happy that they have an A+ BBB rating. I only called companies that were accredited. Feeling at ease already.

5 years ago

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Sam Pennsburg, PA

Our customer service representative Jennifer E. was extremely helpful through this entire process. We went in semi-educated on the process but Jennifer explained everything to us very clearly. No question was too outlandish and she was always very pleasant. All in all their terms are as good as it could get for our position but their customer service is what made us the most comfortable. We will follow up with more reviews periodically as our program progresses.

5 years ago

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Vince San Diego, CA

Jake was a great representative who answered all my questions. The payment plan was very easy to understand and helped me save $1000's. Now could I just call each creditor and try and negotiate myself...yes but the lump sum payments and payment structure I would not be able to do. With Pacific Debt, they handle all of the finances to get each creditor paid in the right amount of time and saving me the most amount of money.

5 years ago

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LEO AUSTIN Spring Hill, FL

I used this program several years back and was very pleased with how quickly I was able to sort out my debt. I found myself in a similar situation and my initial call did not disappoint. Eric G was very helpful, was able to clearly answer all my questions, and genuinely gives the impression that he cares about helping. I would recommend this company to anyone needing a little help or organization with their debt.

5 years ago

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Melissa Los Angeles, CA

Before speaking to Nicholas H at Pacific Debt, I was ready to file for bankruptcy. After speaking to Nicholas, he was able to calm my fears of never-ending debt and answer all my questions. As a single mother, I thought my debt was unmanageable, and I would never get out, but now there is a way and I have so much more confidence for a better future for my son. I am able to breath again. Thank you Nick and Pacific Debt!

5 years ago

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Christina Bui Texarkana, AR

I was on the fence about consolidating, but I felt get after signing up, I felt a huge weight had been lifted off my shoulders and now I can see a light at the end of the tunnel. Also my customer service representative well very polite and informative, she answered all my questions, multiple times, until I could understand lol. She was very patient, making sure I understood everything before I signed up, making sure my payment was where I would be able to make it comfortably, she was very professional. So far, I am very happy

5 years ago

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Audra Silver Spring, MD

I’m amazed that Pacific Debt is not more popular! It is an amazing, foolproof, worry-free and hassle-free service, specifically designed for your credit success. My rep was knowledgeable, diligent, and easy to work with, and made my acceptance into the program seamless. I honestly wish I would have known about Pacific Debt a lot sooner! I’m looking forward to watching my credit improve much faster and easier with their help!

5 years ago