Name: National Debt Relief
Rating: 4.7

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Rubenlopez San Diego, CA

When I first contacted This company I was very skeptical and when I called customer service and have them explain to me how this company works and I did not feel pressured at all and they explain every detail About how this company works and they save me a lot of money thank you so much and if you like you can use my statement for other customers if they’re not sure about this company again thank you

3 years ago

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Sally Yandrasits Cementon, PA

I started with NDR in January of this year, we I contacted them, they were very nice and helpful. They were not judgemental, and determined to help me with my situation. They got all my information needed, and helped me fill out the necessary paperwork every step of the way. If I had a question or concern,everyone I spoke with was just as nice and helpful as the one before. I would recommend them to anyone in a dept situation, they are here to help, NOT judge.

4 years ago

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Tori M Holland, MI

I was hesitant to sign up for a program with National Debt Relief because I was afraid it was a scam or that it just would not work for me! After reading a number helpful reviews I decided to try it out, and I am so glad that I did! I was drowning in debt that felt impossible, and thought I had no options at all, but National Debt Relief has allowed me to achieve the financial freedom I was looking for.

4 years ago

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James M. Overton, TX

I started with NDR in the Spring of 2019. I had a massive debt which was over $20, 000.00. I was looking for a way to consolidate my debt. I was eventually advised that I would be eligible for NDR. I contacted NDR, everyone that I have spoken with have been great. I had a total of 7 creditors and in the Fall of 2019, 6 of those creditors have excepted the offers, 4 have been closed by pay off, 2 are still receiving payments and 1 has continued to hold out. NDR has saved me thousands of dollars, I could not have done this without their knowledge and expertise.

4 years ago

Reply from National Debt Relief

Congratulations on your progress, James!

Oct. 1st, 2019

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Angela Williams Bean Station, TN

I have been with NDR since 11/2017. So far I am pretty satisfied with the results. The only negatives that keep me from giving 5-star rating are: 1) They do take a lot of fees to settle the debt. 2) They tend to let the bills go into collection and you sometimes end up getting served papers about being taken to court, which has happened to be twice. Talk about nerve wrecking! 3) When you sign up they tell you how much you will need to pay, in my case every other week, and you agree to an amount; however, sometimes to settle a debt they will ask if you can pay extra to help get it settled. This has happened twice, once I was able to come up with a little extra and the other time there was no possible way. All that being said, I am fairly pleased with NDR. My job went downhill and I ended up unemployed and thus my bills, which I had kept paid on time every month, paid the price. So far, NDR has settled and completely paid 3 accounts for me with a fourth one being close to being paid off. I do still have 4 other accounts remaining to be negotiated and it makes me nervous that nothing is being paid on them yet. I wish I had extra money to put in the account to help that along. I have been sent a couple of papers from the creditors stating if I would settle the debt they would settle for nearly a fourth of what is owed to them. I have sent these to NDR hoping that they would reach out and do this on my behalf even if it means getting their fee a little later but this has not been the case. Every time I have called I have been helped and all my questions have been answered to my satisfaction. I have been reassured when I am in a panic about phone calls, court dates, etc. (I have not had to go to court thank goodness!!) Their staff seems to know what they are talking about and gets my issues resolved. All in all I guess I am pretty satisfied, but I hope I never have to go through this again EVER!!!!

4 years ago

Reply from National Debt Relief

Angela, thank you for sharing your experience in such detail. We admit that our program has its share of challenges. No system is perfect, and we do try to mitigate them. We also try our best to manage the factors that we can control. It sounds as though things are going relatively well for you and we want to do whatever we can to ensure this continues. You expressed a desire for things to go faster and you mentioned some challenges that are preventing you from achieving this. Try not to be so hard on yourself; as long as you remain committed to finishing the program, there's no reason why you can't.

Jun. 26th, 2019

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Paula Franklin, NC

I have to admit, joining the program was pretty scary at first. I would receive numerous calls from the credit card companies and NDR would reassure me and tell me to have them call their company. I was out of debt almost a year earlier than projected. They managed to reduce my credit card debt, in some cases, by 50%. I would recommend them to anyone who's financially struggling because of out of control debt issues.

4 years ago

Reply from National Debt Relief

Congratulations on completing the program early, Paula!

Jun. 26th, 2019

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Susie A Donley

I started Nov 15 2018 with an contract of 33 months ,In the first 3 months,1 creditors was paid the amount of 1400 on a balance of 3400.Now we are working on the 50% going to NDR for there help another month and a half that will be paid it was 700 then after that start paying into my saving with them to get enough in there to pay the next creditors, I do watch my account on there website, I don't mind the 9.95 charge for the saving account and 12.95 a month for the attorney still better then 27% interest .It hadn't been a long time it just seems like it since I am watching several times A month,To see when the amount comes out of my checking and when it is posted

4 years ago

Reply from National Debt Relief

Susie, just hang in there. You'll be in a better position to rebuild your credit once you complete the program and don't have as much debt. We'll keep giving you the tools you need to be successful.

Apr. 3rd, 2019

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Bob Levoy Jonesborough, TN

Prior to December, I was heavy in credit card debt and with now having a mother in law with cancer living with us...it is making it harder to make ends meet. After talking to National Debt Relief, they set up a plan that is working. So far they have settled five of my credit cards and looking forward to the rest getting settled and feeling relief for the first time in a long time.

4 years ago

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Brendan P El Cajon, CA

My experience with National Debt Relief has been mostly positive. So far they've managed to negotiate our debt down by more than 50%, which is amazing. We've completely paid off one of our four credit accounts, and we're on track to paying another off this year. We're still waiting for our other two accounts to be negotiated successfully, and we're hopeful that we'll be able to have similar results. The waiting game is hard, and there's not a lot of communication or updates during the negotiation process, which is frustrating. But that appears to be the nature of the process. Customer service response via email is slow, but they are very responsive on the phone, and very good at walking us through every step of the process.

5 years ago

Reply from National Debt Relief

Brendan, thank you for the update. Congratulations on your success so far. We hope to hear more from you as you continue in the program.

Mar. 11th, 2019

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Susan Bridge Niceville, FL

I was in so much debt, I had nowhere else to turn. All of the folks that have helped me get going to pay off my credit cards have been wonderfully patient and NEVER condescending. Other companies that I spoke with prior to National Debt relief couldn't even remember my name through one conversation. How hard can that be?? If I ever (pray, not0 in trouble again, I will call no other than National Debt Relief. Thank you to ALL who work there!!

5 years ago

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Amber Anten Puyallup, WA

NDR has really helped negotiate lower payoffs with our creditors and most have settled for 50% less (or more!). We still have debts to pay off, but we are getting there. They definitely are best to use when your credit is already in the crapper. If you have GOOD credit (or decent) it WILL plummet. You have to not pay your creditors for a few months before they will start to negotiate a payoff. For us, our accounts were not past due, we just had too many for too much money. Since we had to stop paying on them, our credit tanked even further due to missed payments. We started with low 500 credit scores, and we dove down to low 400's once the payments stopped. We are back in the low 500's now because some of them are paid off, but it will take some time to climb out of this. We KNEW that, though. We were prepared for it. So if you have decent credit (over 600) you may want to reconsider using this program unless you are willing to watch your score tank for a while. Their communication is good and I get emails from them any time there is account activity (no contact just means nothing is happening) and their website is easy to use. Any time I contact them, they respond quickly and efficiently. I have read other online reviews that they don't communicate well, but I have not experienced that at all. They are always there to answer a question without issue.

5 years ago

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Glenn Kyle, TX

National Debt Relief has got to be one of the easiest companies to work with out there. They are fair, as well as, a bit surprising with the settlement amounts which have always worked in our favor. They are also informative and always available to answer any questions/concerns. I love their website which allows you to see your progress at a moment's notice, after all, it is your money.

5 years ago

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Lisa Lake Havasu City, AZ

I absolutely 100% do and will always recommend NDR. They helped my husband and I get out of our over $22 grand credit card debt in 4 years. Yes their fees suck, but it still saved us way more than if we kept paying the credit cards month to month with the ridiculous interest rates. Also yes, our credit scores decreased for a few years, but now we are credit card debt free and our scores have risen drastically. Thank you NDR!

5 years ago

Reply from National Debt Relief

Lisa, congratulations on completing the program! We're glad we could be instrumental in restoring your family's financial situation. Thank you so much for taking the time to leave a testimonial, and we all wish you and your family the best of luck.

Dec. 12th, 2018

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Jerry Mcmillen Lake Shasta, CA

Although I hated to do it, had to call debt relief. My daughter was in a program that totally ripped her off, But I’m happy to say that National debt relief is not one to do that. They explain the terms thoroughly and not deviating from them like others. I have two accounts completely paid off that I never would’ve been able to do before. It’s nice to have somebody to help me like this And not get ripped off

5 years ago

Reply from National Debt Relief

We pride ourselves on having the highest levels of integrity and honesty in how we operate our business, and we want to make sure our clients understand our program as fully as possible. Congratulations on your progress so far and please reach out if you have any questions.

Nov. 20th, 2018

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bettina Pacoima, CA

Love them, I have been enrolled since 2014 and all of my accounts have been settled except for 2. They answered all of my questions when I enrolled. The customer service is good. I have spoken to several people when I call in, but each of them are always helpful and assists me with any issue. I am happy I enrolled with them. I placed 10 accounts with them and 7 of my accounts were settled quickly and for amounts that were affordable to me. I am always consulted before a settlement is accepted. I have had no problems, and my bank account is drafted twice a month on the correct dates. I have never had any problems with payments being made to creditors on time, not once in 2 years!

8 years ago

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Fernando Carrión Puyallup, WA

Everyone I’ve worked for has been very patient and friendly, and have helped me feel calm

2 months ago

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Rachael Chambers Denver, CO

Great company to work with. Great communication and fast movement with resolving accounts

2 months ago

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Structure Advertising Agency Allentown, PA

So far they have been extremely helpful and friendly and work with us along the process.

2 months ago

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Edith Fields Memphis, TN

They take the time to explain the process and answer any questions you might have.

2 months ago

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Herb Banks Buffalo, NY

NDR works with you throughout the process and are understanding and compassionate.

2 months ago

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Tina Clair Springfield, PA

NDR has been very supportive in this journey and everything is explained very clearly.

2 months ago

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DD aka Booty Richardson, TX

Seemed they resolved an account faster than expected even though it's only one so far.

2 months ago

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Renee Ricks New York, NY

I like the fact that I've paid off one card credit already. It seemed faster than excepted.

2 months ago

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Jeff Clement

They've done everything they said they would do and reduce my debt tremendously.

2 months ago

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Anthony Staten Norfolk, VA

Dan at customer service was very knowledgeable and answered all my questions was overall please with NDR

3 months ago

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Sheila Harrison, TN

Feels like it has beens a little slow in coming but relieved to see two of my debts resolved. Just waiting for the rest!

3 months ago

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Sean harn Monticello, MN

First debt resolved was full amount but after that I have been given two settlements that were agreeable. The hanks for helping me with my debts!!

3 months ago

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TM Taylor Edmond, OK

You said your fee was included in my monthly payment. You sent me a settlement statement where you took 1000.00 plus dollars for YOUR Fee the debtor continues to call me 3-5 times a day they don’t know anything about a settlement you are a lying company. I am very unsatisfied

3 months ago

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Edwin Holmes Ooltewah, TN

My experience has been great with National Debt Relief. I like the ease of approving settlements through text, email, or the website.

4 months ago

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Flor Angeles City, PAM

I like the settlement that you offered to Plain Green. I hope you will do the same with all my other creditors because l want to be debt free the soonest possible time just to have a piece of mind.

4 months ago

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Al Hirsch Bratislava, BL

The individuals are always respectful, open, very helpful, and always have an acceptable solution, and I like them, and I trust them.

4 months ago

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Tina Smith Olympia, WA

NDT has been great, I easily make payments and they have saved me about $3000 already and I am just 2 months into the program.

4 months ago

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Monique Mendonca

It’s going great. Thank you for keeping me informed and helping me achieve a less stressful life. It’s appreciated more than I can say!

4 months ago

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Natasha Williams Houston, TX

National Debt Relief Program is working great for me. They have taken a lot of anxiety off my chest by making arrangements to pay my debt off.

4 months ago

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peggy cherry Fayetteville, NC

This company actually made my score go down. I thought I understood everything they said before I signed on, but obviosly I didn't. You have to let yourself have bad credit before they fix it. I wasn't late on anythig, I jsut had a lot of debt. But with them you have to become late on evrything for them to help you.

4 months ago

Reply from National Debt Relief

Hello Peggy,

Thank you for your feedback. During the time of enrollment, we do provide a clear breakdown of our settlement process, fee structure, and all costs and risks associated with our program. We're sorry to hear that our program did not meet your expectations and apologize for any misunderstanding regarding the process of allowing your accounts to qualify for settlements.

A member of our client success team will be reaching out, but feel free to give us a call at 888-660-7427.

Sincerely,
National Debt Relief

Dec. 11th, 2023

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Kathie St John CA

I love that they are helping me in a timely manner and eveything they told is happening. I thank your company everyday.

4 months ago

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KC2021 Spokane, WA

While I’m glad that one of my debts is settled, there are several others that I have no idea what is going on. We are still getting calls and letters from creditors. There is a lack of communication.

4 months ago

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Quartieshia Johnson Independence, MO

RAPID RESULTS! STRESS RELIEVER! Cleared my first settlement within 30 days and have other offers in progess. On my way to financial freedom.

4 months ago

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Judith Romano Smithtown, NY

I'm very stressed and impatient , but when I speak to your agent, they're very Always knowledgeable and patient with me.

4 months ago

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Andrea Browe Saugerties, NY

Customer service support is fantastic 😊 I've never had a bad conversation with anyone. Very professional, helpful and understanding.

4 months ago

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Bessie Nacey Des Moines, IA

We signed a release of information when we signed up. Yet they did not contact any of our creditors. Now we have to pay $15 for each notarized document in order for National Debt to speak with the creditors. Meanwhile, our creditors are calling, emailing, sending letters & we do not have a phone number to give them.

4 months ago

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Richard S Sanborn Spokane, WA

This company is a "God Sent" since I was way over my head in debt. I am so very glad and happy that I enrolled in National Debt Relief.

5 months ago

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CATHY DEWITT

National Debt Relief are very helpful and patient. They keep me informed about what's needed in order to help with lowering debt.

5 months ago

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Bruce S

Every time I have talked with a great CSR friendly and very knowledgeable. It’s only been a few months and my life is improving. Thank you

5 months ago

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Karen Johnson Tucker Lexington, SC

NDR is an excellent service and has fantastic reps. Very pleased with my debt reduction so far. Thank you so much for helping me! God bless you.

5 months ago

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Cindy Stewart Columbus, OH

They are great. They have already after about 6 months settled on one of my high balance credit card. I hope the rest will be settled as fast.

5 months ago

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Lennette Lundy Kingsport, TN

They are great I am on my second debt account resolved. It is a very easy process. They are the best to work with on your debt relief. Best decision I ever made.

6 months ago

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Moses G.N Cleburne, TX

Great team!! NDR exceeded our expectations. Within a record short time, the team at NDR already secured a very attractive settlement deal with our vendors.

6 months ago

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rob Travis Denver, CO

Its actually 2 that i have agreed to. Just shows that this is a random review request. With that said, im extremely happy with the agreement from my debt collector. I only give 3 stars because i still have over 6 left to reach an agreement with.

6 months ago

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Renee NE

I was drowning in credit card debt and national debt helped me save an extra money a month . They are always there when I have questions or need assistance

6 months ago