Name: National Debt Relief
Rating: 4.8

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Angela Williams Bean Station, TN

I have been with NDR since 11/2017. So far I am pretty satisfied with the results. The only negatives that keep me from giving 5-star rating are: 1) They do take a lot of fees to settle the debt. 2) They tend to let the bills go into collection and you sometimes end up getting served papers about being taken to court, which has happened to be twice. Talk about nerve wrecking! 3) When you sign up they tell you how much you will need to pay, in my case every other week, and you agree to an amount; however, sometimes to settle a debt they will ask if you can pay extra to help get it settled. This has happened twice, once I was able to come up with a little extra and the other time there was no possible way. All that being said, I am fairly pleased with NDR. My job went downhill and I ended up unemployed and thus my bills, which I had kept paid on time every month, paid the price. So far, NDR has settled and completely paid 3 accounts for me with a fourth one being close to being paid off. I do still have 4 other accounts remaining to be negotiated and it makes me nervous that nothing is being paid on them yet. I wish I had extra money to put in the account to help that along. I have been sent a couple of papers from the creditors stating if I would settle the debt they would settle for nearly a fourth of what is owed to them. I have sent these to NDR hoping that they would reach out and do this on my behalf even if it means getting their fee a little later but this has not been the case. Every time I have called I have been helped and all my questions have been answered to my satisfaction. I have been reassured when I am in a panic about phone calls, court dates, etc. (I have not had to go to court thank goodness!!) Their staff seems to know what they are talking about and gets my issues resolved. All in all I guess I am pretty satisfied, but I hope I never have to go through this again EVER!!!!

7 years ago

Reply from National Debt Relief

Angela, thank you for sharing your experience in such detail. We admit that our program has its share of challenges. No system is perfect, and we do try to mitigate them. We also try our best to manage the factors that we can control. It sounds as though things are going relatively well for you and we want to do whatever we can to ensure this continues. You expressed a desire for things to go faster and you mentioned some challenges that are preventing you from achieving this. Try not to be so hard on yourself; as long as you remain committed to finishing the program, there's no reason why you can't.

Jun. 26th, 2019

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Paula Franklin, NC

I have to admit, joining the program was pretty scary at first. I would receive numerous calls from the credit card companies and NDR would reassure me and tell me to have them call their company. I was out of debt almost a year earlier than projected. They managed to reduce my credit card debt, in some cases, by 50%. I would recommend them to anyone who's financially struggling because of out of control debt issues.

7 years ago

Reply from National Debt Relief

Congratulations on completing the program early, Paula!

Jun. 26th, 2019

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Susie A Donley

I started Nov 15 2018 with an contract of 33 months ,In the first 3 months,1 creditors was paid the amount of 1400 on a balance of 3400.Now we are working on the 50% going to NDR for there help another month and a half that will be paid it was 700 then after that start paying into my saving with them to get enough in there to pay the next creditors, I do watch my account on there website, I don't mind the 9.95 charge for the saving account and 12.95 a month for the attorney still better then 27% interest .It hadn't been a long time it just seems like it since I am watching several times A month,To see when the amount comes out of my checking and when it is posted

7 years ago

Reply from National Debt Relief

Susie, just hang in there. You'll be in a better position to rebuild your credit once you complete the program and don't have as much debt. We'll keep giving you the tools you need to be successful.

Apr. 3rd, 2019

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Bob Levoy Jonesborough, TN

Prior to December, I was heavy in credit card debt and with now having a mother in law with cancer living with us...it is making it harder to make ends meet. After talking to National Debt Relief, they set up a plan that is working. So far they have settled five of my credit cards and looking forward to the rest getting settled and feeling relief for the first time in a long time.

7 years ago

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Brendan P El Cajon, CA

My experience with National Debt Relief has been mostly positive. So far they've managed to negotiate our debt down by more than 50%, which is amazing. We've completely paid off one of our four credit accounts, and we're on track to paying another off this year. We're still waiting for our other two accounts to be negotiated successfully, and we're hopeful that we'll be able to have similar results. The waiting game is hard, and there's not a lot of communication or updates during the negotiation process, which is frustrating. But that appears to be the nature of the process. Customer service response via email is slow, but they are very responsive on the phone, and very good at walking us through every step of the process.

7 years ago

Reply from National Debt Relief

Brendan, thank you for the update. Congratulations on your success so far. We hope to hear more from you as you continue in the program.

Mar. 11th, 2019

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Susan Bridge Niceville, FL

I was in so much debt, I had nowhere else to turn. All of the folks that have helped me get going to pay off my credit cards have been wonderfully patient and NEVER condescending. Other companies that I spoke with prior to National Debt relief couldn't even remember my name through one conversation. How hard can that be?? If I ever (pray, not0 in trouble again, I will call no other than National Debt Relief. Thank you to ALL who work there!!

7 years ago

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Amber Anten Puyallup, WA

NDR has really helped negotiate lower payoffs with our creditors and most have settled for 50% less (or more!). We still have debts to pay off, but we are getting there. They definitely are best to use when your credit is already in the crapper. If you have GOOD credit (or decent) it WILL plummet. You have to not pay your creditors for a few months before they will start to negotiate a payoff. For us, our accounts were not past due, we just had too many for too much money. Since we had to stop paying on them, our credit tanked even further due to missed payments. We started with low 500 credit scores, and we dove down to low 400's once the payments stopped. We are back in the low 500's now because some of them are paid off, but it will take some time to climb out of this. We KNEW that, though. We were prepared for it. So if you have decent credit (over 600) you may want to reconsider using this program unless you are willing to watch your score tank for a while. Their communication is good and I get emails from them any time there is account activity (no contact just means nothing is happening) and their website is easy to use. Any time I contact them, they respond quickly and efficiently. I have read other online reviews that they don't communicate well, but I have not experienced that at all. They are always there to answer a question without issue.

7 years ago

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Glenn Kyle, TX

National Debt Relief has got to be one of the easiest companies to work with out there. They are fair, as well as, a bit surprising with the settlement amounts which have always worked in our favor. They are also informative and always available to answer any questions/concerns. I love their website which allows you to see your progress at a moment's notice, after all, it is your money.

7 years ago

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Jerry Mcmillen Lake Shasta, CA

Although I hated to do it, had to call debt relief. My daughter was in a program that totally ripped her off, But I’m happy to say that National debt relief is not one to do that. They explain the terms thoroughly and not deviating from them like others. I have two accounts completely paid off that I never would’ve been able to do before. It’s nice to have somebody to help me like this And not get ripped off

7 years ago

Reply from National Debt Relief

We pride ourselves on having the highest levels of integrity and honesty in how we operate our business, and we want to make sure our clients understand our program as fully as possible. Congratulations on your progress so far and please reach out if you have any questions.

Nov. 20th, 2018

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bettina Pacoima, CA

Love them, I have been enrolled since 2014 and all of my accounts have been settled except for 2. They answered all of my questions when I enrolled. The customer service is good. I have spoken to several people when I call in, but each of them are always helpful and assists me with any issue. I am happy I enrolled with them. I placed 10 accounts with them and 7 of my accounts were settled quickly and for amounts that were affordable to me. I am always consulted before a settlement is accepted. I have had no problems, and my bank account is drafted twice a month on the correct dates. I have never had any problems with payments being made to creditors on time, not once in 2 years!

10 years ago

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katherine bonilla Santo Domingo, Distrito Nacional

I like the way you explain to me the process and you’re ready. Start paying my debt fast.

2 months ago

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moosemoose Buena Vista, Colorado

Very good, you negotiated my first settlement this past week. Looking forward to more soon.

2 months ago

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Shay Orange Charlotte, North Carolina

Fast and friendly service that will help you build your credit and settle your debts.

2 months ago

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Patricia coleman Fort Worth, Texas

Very informative and friendly staff. They have started right away on my account

2 months ago

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Jennifer Chou Los Angeles, California

National very knowledgeable and efficient to resolve my debt. They are very reliable.

2 months ago

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Charles Surney Southaven, MS

Thank for helping solve my issues. Life is busy and one less thing that came off my plate to fix my credit.

2 months ago

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John Baughman Golden, CO

Genuine help. They are still working on my behalf to lower my debt through settlement with creditors

3 months ago

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Patty Nelson Baton Rouge, Louisiana

I have no problem with them. They talked where I could understand. Answered all my questions with ease

3 months ago

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Kim johnson White Plains, New York

Outstanding company always works with through difficult financial hardship’s I highly recommend national debt relief

3 months ago

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Carmen Rodriguez Pembroke Pines, Florida

I love it. I called and spoke with an awesome agent, and a week later, they began negotiations with my creditors.

3 months ago

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Melissa Blevins Nashville, Tennessee

They are very quick to explain details of my case and handle the steps needed to settle with creditors.

3 months ago

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Brittany Applen Eyota, Minnesota

They were able to settle an almost $2200 debt for $599! If that isn't incredible, I dont know what is.

3 months ago

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Norval Haile Abilene, Texas

I have been with NDR only a short time -two months- but they have kept their word in dealing with me and creditors!

3 months ago

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Ricardo Medina San Diego, California

I'm very pleased with the attention and communication they have with me. always there to clarify any doubt

3 months ago

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Jennifer Donavan Groveland, Florida

I'm so happy that National Debt Relief was able to get my loan down even when I was caught in a scam.

3 months ago

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Sary Villodas (Big red) Atlanta, Georgia

I don't have no complaints National Debt Relief are the best they work with alongside Thank you 🙏 so much

3 months ago

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Cordova Tucker Plymouth Township, Pennsylvania

I like the way they keep their customers informed about what's going on with their debt! I also appreciate the way they give clear explanations of what is being proppsed!

4 months ago

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George D Sprowl Bullhead City, Arizona

National Debt is awesome they have the time to work with creditors to get your payments reduced and I personally appreciate their help.

4 months ago

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Edward Robinson Birmingham, Alabama

The quick resolution to my debt problem was swift and in my budget I see my credit score will soon be back on top thanks guys

4 months ago

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jamaa cinque Tampa, FL

I appreciate all the work they put in to assisting me with my debt, the staff is very helpful And compassionate to my situation.

4 months ago

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shonte goulsby Azusa, California

I trust national debt relief. They stuck by your side every step of the way. I would recommend national debt relief to a friend or family member

4 months ago

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Christopher “Florida Kid” Garner North Port, FL

So far they have been with me every step of the way they took the time to answer all my questions they have bent over backwards

5 months ago

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Gertrude Austin Orlando, Florida

I liked the fact that they were straight forward with exactly how this program works. Also getting a dept resolved in a good time frame

5 months ago

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uriel garcia Washington, District of Columbia

Heard about this company and as of now all I have to say is everything about them is great customer service GREAT HELP ON THE PHONE WITH AGENT GREAT

5 months ago

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Marc Starcke Mountain View, California

Professional in their work. They make their plan to you on how they will get you debt relief in an easy, clear and concise manner.

5 months ago

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Karen Devine Harrodsburg, KY

Very easy process and great customer service. What NDR is doing for me saved my sanity and I am very appreciative! Thank you

5 months ago

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Michael Gaines Signal Hill, CA

Timely, friendly, and well informed customer service specialist. Also, they kept their word on whatever they said and produced emailed evidence of transactions.

5 months ago

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Robin Jr Somers, NY

The program was described differently to me at start. The timing of program could be more streamline. Most representatives gave correct information but I had to dig or repeat call. As far as reducing debt I have to say that is correct and working in a positive movement

6 months ago

Reply from National Debt Relief

Hi Robin,
Thank you for taking the time to share your feedback. We regret to hear that you are dissatisfied and would like to speak with you about it. Please give us a call at 888-660-7427.
Sincerely,
National Debt Relief

Apr. 27th, 2026

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Rigoberto Pupo

Los agentes de national debt relief son muy amables y me han explicado paso a paso todo el proceso para lograr liberarme de mis dudas, muchas gracias.

6 months ago

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Melissa Huska

This company is amazing. I’m fairly new, but the customer service every time is the best! Very quick and knowledge and helpful and puts my mind at ease!

6 months ago

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Sharon L

They were happy to help me. Reduced one of my bills by over 4000.00 dollars. Still waiting on my other two. Every bit helps and they helped me out of a difficult situation.

6 months ago

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Micki Watson

Each customer service representative i have spoken with wants to make sure I have an understanding of my next steps in the program. I really appreciate that.

6 months ago

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Constance Greenfield

I really appreciate the help it means so much to you he was very caring about helping me with my debt, I am very happy about it, thank you for your amazing support

6 months ago

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Pokemonboy

I was truly surprised with the offer I received to settle my debt. It was a huge relief to know that I was getting one card paid off so quickly with such a large reduction.

7 months ago

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Montoya Bullard

I love how the company answers my every need. I'm still fresh into the he company so until I see actual changes on my report I can't say exactly. But it's awesome

7 months ago

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Kristi Phillips

Dislike when I have a resolution to claim after being redirected to the National Debt website, the info about the claim is blank. I have to go back to the email to read through the resolution.

7 months ago

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Eric Bedillion

I Applied and was approved in minutes, very courteous staff. The website is very user-friendly and allows you to keep track of all your transactions and accounts.

8 months ago

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Debbie Smith

Amazing, professional, efficient, and well informed! Respectful administrative staff and proficient action and communication skills in paying Settlement!!!

8 months ago

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Verified Customer

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Lisa

Communication has been great. They explain everything and answer all of your questions. The customer service people are patient and understanding.

6 years ago

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Verified Customer

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Gail Simmon

National debt relief has been working very to resolve my debt. It gives me a Stress free relief to have my bills paid in full.

6 years ago