Name: Freedom Debt Relief
Rating: 4.7

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karen Las Animas, CO

You have been awesome and very helpful so far.Everybody has been nice that I talk to and takes the time to explain everything. Thanks for all the hard work. Karen

8 years ago

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David Longview, TX

Energetic and motivated consultants that genuinely work to understand and resolve problems. Not a hint of judging me, just sincere efforts to get it resolved.

8 years ago

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Cheryl Bellefonte, PA

Awesome, they have really helped me. I have been in financial debt since November 2014. One of my debts had been resolved. Everyone there is amazing, kind and patience.

8 years ago

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Dee Denver, CO

I have been with the program going on three years. I am very disappointed in how long all of this is taking. I can guarantee you that if I had known what I know today I would not have gone with this company. At first they were great and that's how they want you to see them. But just wait! Furthermore they are terrible communicators, and some of their CS reps are down right rude. They lied to me and failed to follow up with a situation after I made several attempts to ask them to follow up. I was told that they were in contact with the lawyer who was threatening me, but come to find out they never even made contact until I was threatened with garnishment...then all of sudden they were on top of it and pretended to be my hero! Yes I did get a couple of debts cut down...but not what I expected. It also has taken way over the amount of time they had originally told me it would take. Overall, I would not recommend this company.

8 years ago

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Summer Little Rock, AR

Been in the program since Jan, 1 of 7 accounts resolved. I wish I knew more about what else was going on with the other accounts.The site always says in negotations. Really? ok tell me more. customer service is a little hit and miss. but always pleasant. Its not good speaking to somone who has to read through your file to answer a question, and when you call back later for more information your given a completly different answer from a completly different person. It gets a little confusing. Im still keeping my fingers crossed all this goes smoothly, and this company does as it adverstises.

8 years ago

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jim North Port, FL

i could not recommend a good word about how we have been treated with respect to the agreement we made with freedom financial. 5 months ago we were in financial trouble but we're keeping bills paid up to date without a late payment or anything . 5 months later our creditors have not been paid a penny, they have not even been contacted to negotiate, something we were told had already been established. Without sending any payment of any kind to our creditors our credit reports show late payments longer than 120 days ,creating delinquent accounts. Credit scores went from low 700 to mid to low 500. We could not get a prepaid credit card with credit like this that this company created. We take full responsibility for the financial situation and went for help to end up with our credit completely destroyed. I have ask that freedom financial do what is needed to write letters and give these creditors the contract agreement and hope since we have cancelled the agreement we can do our own negotiations with these creditors. So far all we contacted are willing to work with us in unbelievable ways. Getting a company like freedom financial to help you is a chance you will end up like us , ruined. Try working with your creditor on your own , you will get a better deal and know what is happening. We did not become aware our creditors had not been paid or contacted 4 months after we signed the agreement. Don't believe the percentage comparison, l posted a 0 rating and it did not change there percentage advertising.

8 years ago

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Larry Landry Pierre Part, LA

Experience for the most part is very, very good. First debt took a little longer than I expected to settle, but hopefully the remaining debts will be paid off at a steady pace.

8 years ago

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Maria Granados Lehigh Acres, FL

It feels good to see at least one resolved ,can't wait for the next one. This is a big sacrifice for me ,but it will be great to be dept. free . Thank You

8 years ago

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Diane Macomb, MI

The most coniving evil company I have worked with. They lied to me and forced me into Bankrruptcy. I had 5 accounts to settle. In the year I was in the program, which I was refered through Primerica who owns the Company. I was being sued by 2 of the accounts and hired an attorney through them in my state. The attorney never meet with us or informed us of anything. The attorney set up hearings for the court dates and didn't show for either one, or inform us that ended in default judgements. Still unaware what happened we were served with a collection of our assets and frozen bank accounts. Called everyone from the hired attorney, Primerica and FDR for 5 days begging for help. All they told me is they are working on it and the creditors didn't return their calls. Why would they the creditors already had a default judgement. The end result was that our car was reposseded and was forced to file Chapter 13. Now we are paying double in court fees and filing and another lawyer. Our credit is ruined and not one person would help us. We were dropped as soon as we fell through the cracks. They collected over $8,500 in one year and not ONE ACCOUNT was settled. I'm not done with them. I will get my justice one way or another. They financially ruined us for our retirement. We are left with almost nothing. Shame on Primerica, Freedom Debt Relief and the their Law Firm. They are all liars and scam artists. They strung us along and never thought what they have done.

8 years ago

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Carol Allentown, PA

I couldn't be happier. FDR made a bad situation tolerable, asking often if I needed anything, understood the process, etc. I have so appreciated the personal attention

8 years ago

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Helein!! Los Angeles, CA

I enrolled in the program back in February 2015. I set up a monthly payment every 8th of the month, 2 weeks b4 the 8th I decided to change the payments for the 3th of the month, When I made the changes they reassure me everything was going great, a couple weeks later I checked my bank statement, I've noticed that the money still was in my account. I called and they inform me do to the changes I previously made. automatically put me behind the program, They should it inform me when I made the changes, so my first payment was collected in March, now it has been 4 month in the program with 2 month payment, and no progress of any kind, the collectors call me every day I had send collectors letters to them, they told me they will going to make the first offer but nothing has done yet! someone told me it might take at least 6 month for them to start making offers in the mean while late fees and over limits fees are accumulating. I don't know if I made the right decision to enroll with them!! The other issue I have they never call me, I have to call them to see how is everything is well!! it doesn't make sense to me why are the waiting so long to start making offers. I enrolled in the program with 25k but the time the start making offers I will be 30k deep in debt with late and over limit fees !!

8 years ago

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Dale Swisher Dayton, OH

I would like to Thank everyone at Freedom for their hard work in helping me and my family become dept free. Once again thank you so much for an awesome job that you do.

8 years ago

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Sonya Beatty Columbus, OH

The name says it all "Freedom Debt Relief" I can breathe! Great team. Keeping me informed every step of the way! I love it. I recommend them to everyone I know!

8 years ago

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Jacqueline M. Baker Brewster, MA

I have had the best experience with Freedom Debt. They were are kind and caring. They treat you as a person and not just a number. I would highly refer them to anyone.

9 years ago

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Mercedes Joplin, MO

I started with them in August and have only had 1/7 settled. The only reason it was settled was because of collections. If it hadn't gone to collections Id still be waiting which I think is ridiculous! I just settled with one of my debtors and settled myself for 50%. When I called freedom to let them know I need to drop that account they told me to send a fax. Why do I have to justify my actions!? You guys are sitting around collecting your money while my accounts are going to collections and getting sued by these companies. There's so much mixed information from every representative you call. I do not recommend this company at all!!!

9 years ago

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chad derouen LA

I'm pleased with the progression. I thought that we would be closer to settling with all creditors. Hopefully we can settle soon so my credit score can return to where it was. Other creditors are lowering my cc availability due to the non payment on the accounts that are under review.

9 years ago

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james norman Los Angeles, CA

So far it's ok but not great I would have gave a 10 but lacking communication on your part , I was ked to right a letter for confirming I wanted an account added and was told just take a pic and email it and countess weeks or I think was a month went by i had been calling and calling and asked about the account being added said was still in review and finally got a curtious, call I asked about it and was said it didn't work it needed to be faxed and I never got no phone call or email in regards , i could have taken care of this matter long ago , still waiting to here back from you about the new account being added to the program

9 years ago

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Cherlyn Fresno, CA

Worst most unprofessional company I have ever dealt with! They prey on people in financial trouble promising deep write offs. Doesn't happen. Some were less than the 21% fees they charge. Top it off, they have you change your address to theirs and now all my 1099s were mailed there and they have yet to forward them to me. It is March 10, 2015. I called and they say they never received them. Interesting that 5 creditors verify Freedom's address as where they were sent and they haven't received them? Not a coincidence. DO NOT USE THIS COMPANY!!! Call your creditors and negotiate your own settlements. That is what I ended up doing when I had multiple legal suits filed against me due to Freedom not contacting certain creditors as promised.

9 years ago

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daniel Grandville, MI

Have been very satisfied with them ,took care of one of my debts within first couple of months! They continuously keep in touch with me monthly if I have any questions and always are very helpful!

9 years ago

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BRENDA RAMIREZ New Orleans, LA

Freedom Debt Relief has lifted a heavy weight off my shoulders. Sign up ans customer communications is excellent. I'm not done with the program yet which is why I rated an 8

9 years ago

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Frances Nyack, NY

I am really happy as of now. They have settled one of my accounts. Also I am looking forward to another excellent settlements to my another accounts. Very professional with dealing with them

9 years ago

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Donna Mcbride TX

This is new to me but I really like being able to TALK. To someone

2 months ago

Reply from Freedom Debt Relief

Hi Donna, thank you for reaching out an account specialist will be reaching out to you soon.

Feb. 8th, 2024

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Trevon Smith

Service is good and excellent customer service

2 months ago

Reply from Freedom Debt Relief

Hi Trevon, thank you for sharing your satisfaction with our service efforts. Keep up the great work!

Feb. 8th, 2024

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CHRISTY Lindley South Bend, IN

Everything was great. Always answered me.

3 months ago

Reply from Freedom Debt Relief

Hi Christy, thank you for sharing your experience with us! It's great to hear that our agents have been knowledgeable, patient, and helpful in addressing your questions and concerns.

Jan. 27th, 2024

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Guadalupe Mendoza El Paso, TX

Fast service and very reliable! Thank you!

3 months ago

Reply from Freedom Debt Relief

Hi Guadalupe, than you for sharing your experience with us. We are happy to be able to be your support system through this process.

Jan. 22nd, 2024

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Sandra Lloyd Orlando, FL

I like their promptness and their quick actions. Very good!

3 months ago

Reply from Freedom Debt Relief

Sandra, thank you for sharing your smooth experience with us! Please let us know how we can continue to support you!

Jan. 23rd, 2024

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Larry Landry Plaquemine, LA

satisfied for! jessie v awesome service

3 months ago

Reply from Freedom Debt Relief

Hi Larry, thank you for sharing your experience with Jessie! We are extremely happy to hear that your needs have been met and that you received an experience beyond expectations! Please let us know how we can continue to be the guide you need during this process!

Jan. 22nd, 2024

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Terry Anderson

They have great services and will recommend them to anyone

3 months ago

Reply from Freedom Debt Relief

Hi Terry, thank you for giving our team the opportunity to earn your trust, review and recommendation. We are all here anytime you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief to be your partner on your journey to a debt-free future.

Jan. 22nd, 2024

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Luis R Passano Queens, NY

Very eficient, proffesional work, I love

3 months ago

Reply from Freedom Debt Relief

Hi Luis, thank you so much for sharing your experience with our team! We are so thankful that you chose us.

Jan. 22nd, 2024

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Johnny

Have always been very understanding and very helpful

3 months ago

Reply from Freedom Debt Relief

Hi Johnny, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!

Jan. 22nd, 2024

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JasonBune Jason Buffalo, NY

It was fast and easy nice people and great care

3 months ago

Reply from Freedom Debt Relief

Hi Jason, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.

Jan. 11th, 2024

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Gma Long Beach, MS

Ease of getting my debt under control and great emplyees.

3 months ago

Reply from Freedom Debt Relief

Hi, we are happy to hear that we have been able to provide you with relief! Keep up the great work!

Jan. 11th, 2024

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Lawrence Noel Marrero, LA

I'm be garnish by Republic Finance and when I look at my dashboard it's saying that freedom is negotiating with them O don't understand

3 months ago

Reply from Freedom Debt Relief

Thank you for bringing this to our attention Lawrence. An account specialist will be reaching out to address your concerns.

Jan. 11th, 2024

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Verified Customer

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Anonymous

It was a good experience. They're always quick to answer.

7 months ago

Reply from Freedom Debt Relief

Thank you for your feedback, we wish you continued success!

Sep. 22nd, 2023

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Rachel Pletke Osseo, MN

Ther company is good about communications and answering questions. However, I think they should be more informative about how this type of program affects your credit score and how you are responsible for discharged debt at tax time.

1 year ago

Reply from Freedom Debt Relief

We strive to provide quality customer care, Rachel. We aim to find real solutions that make a difference and are present every step of the way. Keep up the great work and please reach out to us anytime you have questions about your program! Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

Jun. 8th, 2022

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Carolyn Hazleton, PA

When I researched debt relief companies I found this one to be top rated. Reaching out to customer service to ask questions was very easy and they answered all my questions and concerns.

2 years ago

Reply from Freedom Debt Relief

We appreciate you taking the time to leave us a review, Carolyn. Our top goal is to make sure we support our clients every step toward a brighter financial future. Thank you for being a valued client of Freedom Debt Relief!

Nov. 11th, 2021

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Mike D Hyattsville, MD

I contacted this company about helping to get my interest rates reduced. They told me they would, but after 25 days had only contacted two of my creditors. When I called to find out what was going on they said they normally wait until people are 3 months behind and then are able to negotiate reduced rates or get debt forgiveness. I explained that was not what I wanted and we parted ways amicably. I would not recommend them because they did not do what they said they would do.

2 years ago

Reply from Freedom Debt Relief

Mike, thank you for your feedback. Settlements and negotiations are dependent on accumulating sufficient funds in order to settle the debt, which takes time. We're sorry if you feel you weren't informed enough about our program. We work constantly to improve how we communicate with our clients at every stage of their program, so thank you for your feedback and know that we are working on it.

Nov. 10th, 2021

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G Miami, FL

It sounds like a great idea ,right? Well, almost they did help to lower my payout but with their fee it wasn't as much as the company had me believe it would be .bottom line make sure you have enough debt to justify making another payment to lower it.

2 years ago Edited June 5, 2023

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Kenneth Brooks Madison, AL

We were trying to get out of our timeshare and called the timeshare freedom debt company to assist. They were charging $3k and the other company we were thinking about using, was going to charge us $7k. Needless to say, we went to the timeshare site and saw a link to get out of the timeshare that would only cost $1k. We went the route of $1k and actually got out of the timeshare. I was disappointed that the freedom debt company did not mention for us to check that out, but i guess they are in business to make money.

2 years ago

Reply from Freedom Debt Relief

Hi Kenneth, thank you for taking the time to review your experience. We strive to provide great service and provide debt relief. We take feedback very seriously and for those reasons an account specialist will reach out to you shortly regarding your experience. Thank you for choosing Freedom Debt Relief.

Nov. 10th, 2021

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Rpowell Indianapolis, IN

Just got in the program and they’ve already settled with one of my accounts

3 months ago

Reply from Freedom Debt Relief

Congrats on your first settlement! We cannot wait for the next one!

Dec. 29th, 2023

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gloria williams

I like that they were able to get started on my debt so fast.

4 months ago

Reply from Freedom Debt Relief

Hi Gloria, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!

Dec. 29th, 2023

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gayla ritchie Texarkana, TX

They were very professional and helpful with helping me reduce my debt!

4 months ago

Reply from Freedom Debt Relief

Hi Gayla, thank you for sharing your experience! It is very important for us to provide the best experience for our members as we understand the support you need from us!

Dec. 29th, 2023

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Loran Harrisburg, PA

I've had any questions answered and bery happy with the service I'm receiving.

4 months ago

Reply from Freedom Debt Relief

Hi Loran, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!

Dec. 20th, 2023

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Lori Bruins Valencia, CA

Very helpful but sometimes I don’t understand the process.

4 months ago

Reply from Freedom Debt Relief

Hi Lori, we would be happy to explain the settlement process and payment process to you! Please be on the lookout for further communication from our team!

Dec. 20th, 2023

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Laura Campos Port Arthur, TX

My consolidation specialist made everything easy and understanding.

4 months ago

Reply from Freedom Debt Relief

Hi Laura, it is great to hear you had a smooth onboarding process. We cannot wait to see you succeed in your program!

Dec. 15th, 2023

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Jeffery Lee

They have been wonderful, and pleasant to work with.............

4 months ago

Reply from Freedom Debt Relief

Hi Jeffrey, we can't thank you enough for staying committed to the plan we have in place - you are doing great!

Dec. 15th, 2023

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Freddie Perdue Charlotte, NC

Freedom Debt Relief have helped me pay my pass due bill with no problems

4 months ago

Reply from Freedom Debt Relief

Hi Freddie, thank you for trusting us as your partners in your journey to financial freedom.

Dec. 8th, 2023

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Michael Wooten Red Lion, PA

I like that's not push you to hurry up they move on your time

4 months ago

Reply from Freedom Debt Relief

Hi Michael, thank you for this review! We are happy to support you- just stick to your monthly deposits and we take care of the rest! Thank you for being consistent and the best part of Freedom Debt Relief.

Dec. 5th, 2023

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Andry Solórzano Miami, FL

Helpful and informative at all levels, couldn’t be happier.

4 months ago

Reply from Freedom Debt Relief

Hi Andry, thank you for taking the time to share your thoughts about our service efforts! We like to ensure that our members are receiving all of the information necessary to be successful in their program!

Nov. 30th, 2023

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Tom Keith Lancaster, PA

Like the professionalism of the company and their employees.

5 months ago

Reply from Freedom Debt Relief

Hi Tom, thank you for sharing your experience with us! It's great to hear that our agents have been knowledgeable, patient, and helpful in addressing your questions and concerns.

Nov. 29th, 2023