Freedom Debt Relief, a subsidiary of Freedom Financial Network, has resolved billions in debt since its founding in 2002.

The company has considerable industry experience and high client satisfaction ratings.

With all the major industry accreditations, Freedom Debt Relief is a great option for many consumers. Its minimum debt requirement is $7,500. Freedom Debt Relief accepts clients dealing with financial hardship that meet this threshold and clients that can make regular payments to an account to pay for settlements. Freedom Debt Relief employs professional debt experts to negotiate and settle debt for those suffering financial hardship.

The company offers a debt settlement program that involves negotiating with creditors to lower total debt owed and is available in 38 states.

On average, Freedom Debt Relief charges 22 percent of your total enrolled debt, which means the cost varies depending on your financial situation. To settle a $20,000 debt, it will cost around $4,000.

View Freedom Debt Relief reviews below.

The Good

  • Excellent Settlement Program and Debt Relief Services
  • Experience and Accreditations
  • Great Freedom Debt Relief Reviews
  • Online Dashboard
  • No Fees Charged Until After Debt is Settled

Excellent Settlement Program and Debt Relief Services

Freedom Debt Relief has several great advantages to its debt settlement services including:

  • Low minimum of $7,500 in debt to begin debt settlement
  • Costs between 15 and 25 percent of the total unsecured debt
  • Free consultation with a Certified Debt Consultant

Freedom Debt Relief offers a free consultation with a highly trained, IAPDA-certified debt consultant when a consumer decides to enlist the company's debt settlement services.

Experience and Accreditations

As an accredited debt relief company, Freedom Debt Relief (FDR) has over 17 years of experience in the debt settlement industry. It has settled over two million accounts since its founding and regularly settles over 50,000 accounts monthly.

Freedom Debt Relief has years of experience standing between the creditor and the client. Freedom will work to obtain settlements that resolve credit card debt (or any type of unsecured debt).

FDR will walk clients through the debt settlement process: first, customers will voluntarily choose to stop making monthly payments to lenders. Instead, clients will elect to make a monthly deposit into a separate special purpose account to save money to pay for the settlements once negotiated. Freedom Debt Relief will then work to negotiate a settlement on behalf of its clients.

Unfortunately, this settlement process will affect your credit score. If you miss any minimum payments on your credit card or other debt, this will decrease your credit score. It's smart to have a plan for boosting your credit before you start the debt settlement process.

If you choose a debt settlement plan to resolve your debts, the debts you settle are marked as "settled" on your credit report.

While there are some risks to debt settlement, this process allows you to settle debts, avoid bankruptcy, and become debt-free.

Great Freedom Debt Relief Reviews

Most Freedom Debt reviews on Best Company are positive. They commend FDR for having good customer service, explaining debt management, and keeping them updated on where they are at in the debt settlement program.

Clients drowning in high amounts of unsecured debt (credit card debt, personal loans, medical debt, student loan debt) usually find that the company can save a large percentage of what they owe.

Despite the debt settlement program's tendency to negatively affect credit scores, clients with mountains of credit card debt find it extremely helpful for debt reduction. It's also important for people to know that forgiven debt is considered taxable income, so you may owe more in taxes when using debt settlement services.

Online Dashboard

One feature that sets FDR apart from the rest is a unique and intuitive online dashboard to track clients' pace throughout the program. This helps people to actually see their progress while settling their debts. It also offers education to help clients improve their financial knowledge.

Not many debt settlement companies in the industry offer such helpful tools.

No Fees Charged Until After Debt is Settled

As opposed to a debt consolidation company which consolidates all of a customer's debt into one consolidation loan and one monthly payment, debtors approach Freedom Debt Relief as a last resort in order to escape high amounts of debt and avoid declaring bankruptcy.

Freedom Debt Relief doesn't charge any fees until after debt is settled with creditors. This practic is standard for the industry. Debt Relief companies, like National Debt Relief and Pacific Debt, also do not have upfront fees.

Upon enrollment, customers will open an FDIC-insured bank account that the client controls. Clients will put all of their money that would have gone toward paying their debt into this bank account instead. This is the main reason why this program hurts your credit score more than debt consolidation.

Next, FDR or its representatives or agents will negotiate with your creditors to settle on debt to pay.

Freedom Debt Relief makes money by charging fees on the enrolled debt amount. Its average fees are a bit high (around 22 percent fees on enrolled debt), but its services are thorough.

The company's ability to help clients find an easier road to financial freedom and paying off debt is highly valuable.

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The Bad

  • Freedom Debt Relief Cost
  • Limited Availability
  • Complaints
  • Consumer Financial Protection Bureau Lawsuit

Freedom Debt Relief Cost

One concern with Freedom Debt Relief is their price. On average, Freedom Debt Relief charges $4,000 to settle $20,000 in debt (22 percent of total debt). If Freedom Debt Relief cuts your debt in half, you would end up paying $14,000 instead of $20,000.

Users are charged an average of 22 percent of their total debt to use FDR. While this number is in line with their competitors, it is only an average. Customers could end up paying more or less than this to use FDR. FDR’s prices range between 15 and 25 percent. The rates vary depending on the state the client lives in.

Current national debt relief trends indicate that debt settlement companies tend to charge a percentage of enrolled debt as opposed to saved debt. This means that the more total debt you have, the more debt settlement companies will charge you.

Although working with a debt settlement company still saves you from paying thousands of dollars to creditors, it's better to work with companies that charge a percentage of saved debt rather than enrolled debt.

So exactly how much will Freedom Debt Relief cost you? It will cost you around 22 percent of your total enrolled debt, but customers will have to have a consultation to get an accurate estimate. The fee is competitive for the industry. The fee is assessed when a successful settlement is reached.

However, Freedom Debt Relief’s services are high quality and make it easier to make your way to being debt-free.

Limited Availability

Freedom Debt Relief offers debt settlement programs in only 38 states. If Freedom Debt Relief does not offer services in your state, you'll have to consider other debt settlement companies.

Most debt settlement companies have a minimum debt requirement to ensure a payout. A debt settlement company that charges by saved debt will not run into this problem as much.

Freedom Debt Relief requires a minimum debt amount of $7,500 (the amount of which is charged fees between 15 and 25 percent). While this threshold is low compared to other debt settlement companies, it does rule out people struggling with lower debt amounts.

An additional limitation with Freedom Debt Relief is that the company only works with debtors with unsecured debt. Freedom Debt Relief is not an option for those struggling with secured debt.

Complaints

While most of the Freedom Debt Relief reviews are positive, there are still several people who have complaints about Freedom Debt Relief. The two main complaints clients seem to have are the following:

  • Debt settlement takes too long or isn't as effective as people hoped
  • FDR charges too much for their services, sometimes costing consumers up to 25 percent of their total enrolled debt

These complaints are fairly common within the debt settlement industry. It’s important for clients to be fully informed about what debt settlement is and how it works. Potential clients should use the free consultation to learn more about the time it takes to reach a settlement and specific price information.

Consumer Financial Protection Bureau Lawsuit

In 2019, the Consumer Financial Protection Bureau and Freedom Debt Relief reached an agreement that FDR would:

  • Make it clear that in some cases FDR may not be able to negotiate a debt if the creditor is unwilling to negotiate
  • Let consumers know that, in some cases, the creditor will only negotiate if the client is also directly involved in the negotiations, and that the consumer has the right to refuse to participate in the negotiations and can remove the debt from their program without penalty
  • Make it clearer to consumers under what circumstances they will be charged a fee
  • Stop charging fees on all accounts where the settlement amount was not reduced, or where the creditor wrote off the debt on their own
  • Make it clearer to consumers that, if they end their program early, any money left in their program savings account belongs to them, minus any funds earned by the company according to legal statues
  • Pay restitution money to injured consumers
  • Pay a civil penalty

It's a good idea for potential clients to do some research on the process, consumers' rights, and industry standards for settlement companies before setting up a free consultation with a debt settlement service. It's also recommended to read recent customer reviews to get a better sense of Freedom Debt Relief's commitment to clients and how good its settlement services are.

The Bottom Line

Freedom Debt Relief offers several outstanding features for anyone looking to settle their debts: all major industry accreditations, ample debt settlement experience, thoughtful and experienced debt consultants, negotiation with each creditor, and more. The company's 15 to 25 percent fees are pretty standard in comparison to other debt settlement companies (like National Debt Relief).

While people interested in other debt resolution methods, like credit counseling, a debt management plan or debt consolidation loan, will need to consider other companies, Freedom Debt Relief is a good option for those seeking a debt settlement program.

FDR's debt negotiation experience is worth the money. Freedom Debt Relief customer reviews relate that the company has saved them thousands of dollars by negotiating with their creditors. If you're looking to settle your debt through debt negotiation, we highly recommend using Freedom Debt Relief if you receive a reasonable quote from them during your free consultation. 

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Freedom Debt Relief Frequently Asked Questions

What is Freedom Debt Relief?

Freedom Debt Relief is a debt settlement company. We offer a debt settlement program that helps you get out of debt faster and for less. With over 15 years of experience working to reduce our clients’ debt, we have resolved over $10 billion in debt since 2002.

How does the Freedom Debt Relief program work?

After signing up for Freedom Debt Relief, you make monthly deposits into an FDIC-insured bank account that you own and control. Once enough money has built up into this account, negotiations occur towards resolving each of your debts one by one. Once a settlement offer is obtained, we present the offer for you to sign off on. If you agree to the terms, the funds in your FDIC-insured account are used to pay the creditor. This is also when we collect our fee. Once the creditor has been paid according to the settlement agreement, the remainder of the debt is written off. We repeat this process with all of your debts until you no longer owe anything on your enrolled debts.

How does Freedom Debt Relief affect your credit?

Freedom Debt Relief could negatively impact your credit as your creditors are not being paid every month. As such, they will report your missed payments to the credit bureaus, which negatively impacts your score. If you are already behind on payments, however, your credit is already negatively affected, so you should take that into consideration.

How much does Freedom Debt Relief cost?

Our fee ranges from 15%-25% of the debt, depending on the state you live in, how much you owe, and other factors. Under no circumstances, however, will you pay us our fee in advance of a settlement on a debt.

What kind of debt does Freedom Debt Relief work with?

Debt from credit cards, medical bills, department store cards, and many other types of unsecured debt could qualify for Freedom Debt Relief. However, secured debt that involves collateral, including auto loans, mortgages, and federal student loans, do not qualify.

What happens if a creditor tries to sue me during settlement?

Since you’ve stopped making payments to your creditors, there’s a chance that they may sue you in an attempt to collect what you owe them. Freedom Debt Relief makes available to its clients an optional subscription to a legal network of lawyers, which could help in these instances where you get sued.

Is forgiven debt taxable?

According to the IRS, a forgiven debt is considered taxable income. At the end of the year, they will expect taxes to be paid on any settled debt. However, IRS Form 982, Reduction of Tax Attributes Due to Discharge of Indebtedness, may exempt you from this tax. To learn how forgiven debt could affect your taxes, talk to a tax professional.

User Reviews

Star Rating

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Verified Customer

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Dorothy F Wallace
December 7th, 2017 Columbus, OH DETAILS
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I was in trouble at the time and was having a hard time making payments to my credit cards. At first I was scared, but they have been very polite whenever they called me. They would also update me through emails.

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Reply from Freedom Debt Relief

Jan 10, 2019

We're happy to help you get back on track financially, Dorothy! We take pride in having a top tier client services team that's always ready to help you when you need it most. Please don't hesitate to give them a call at (800) 655-6303 or log onto your client dashboard at www.fdrclient.com. Thank you for being a part of Freedom Debt Relief!

Verified Customer

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Bruce Wohleber
December 7th, 2017 Lorain, OH DETAILS
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They were the ones that could help me the most and the quickest. They were always able to answer my questions and help me out. They updated me of things via email and they always did what they said they would do. I felt very good about my choice.

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Reply from Freedom Debt Relief

Jan 12, 2019

Thank you, Bruce, for your excellent review. Our team is committed to helping you and we are very proud of your experience so far. You made the best decision in becoming debt free and we are looking forward to your completion. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Jason Monnard
December 7th, 2017 Akron, OH DETAILS
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I needed to consolidate my debt so I went with them. They have incredible customer support and are all about me. I get updated on things via email, text, or through my dashboard. It is working and I feel good about it.

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Reply from Freedom Debt Relief

Jan 12, 2019

We love your feedback, Jason. We are very pleased to demonstrate excellent service through your graduation and we will continue to keep in touch as well. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

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Keith Bailey
December 7th, 2017 Cleveland, OH DETAILS
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They are honest, fair, and have always answered my questions whenever I had them. Their service is good and they keep me informed on the progress they've made with my account either through phone calls or emails. I feel good with my choice and so far it's working out.

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Reply from Freedom Debt Relief

Jan 12, 2019

Hello Keith, We love your positive review. We strive to provide all clients with the utmost customer service and professionalism and we are overjoyed to hear of your positive experience. Keep up the great work, success is coming your way soon! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

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Anonymous
December 7th, 2017 Warren, OH DETAILS
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I was trying to get my debt down and the guy that I spoke to told me what I needed to know, so I decided to go with them. The man that I spoke to was very helpful. They really helped me.

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Reply from Freedom Debt Relief

Jan 10, 2019

Thank you for choosing us to help you resolve your debt! We're proud to be on your side and we're delighted to hear that you've had a great experience with our team thus far. Should you have any questions regarding your account in the future, please don't hesitate to contact us when you have questions or concerns, simply call (800) 655-6303 or email [email protected] Thank you for being a part of Freedom Debt Relief!

Verified Customer

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Christine Burkey
December 7th, 2017 Killbuck, OH DETAILS
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My debt had gotten annual and I didn't know where to turn to. Someone told me about them so I gave them a call to see if I could get help. Their staff answered all my questions and helped me understand the program. They've kept me informed of everything going on with my account. They text me or email me if something is going on or if there's any progress with my creditors. If I have any questions I can just give them a call and they're always nice and helpful. They are all good about that. It was a big relief to know that I have help in paying my debt off.

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Reply from Freedom Debt Relief

Jan 13, 2019

We are very glad to see your review, Christine. We are so happy you joined Freedom Debt Relief when you did because we are glad to take over your debt. We are glad to keep you updated with any new information on your account and we are looking forward to your graduation! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

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Emily Birrell
December 7th, 2017 Warren, OH DETAILS
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I read some background info about them and felt very comfortable when I talked to them. They told me how they were going to help me out so I went with it. They are all very friendly, helpful, and explain everything. Usually they keep me updated through emails and text messages. As long as I can pay my part, they settle my credit card debt and get things cleared out. I feel pretty good about getting them.

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Reply from Freedom Debt Relief

Jan 13, 2019

Thank you, Emily, for your excellent feedback. We are so glad you are comfortable with your debt resolution option because we want the absolute best for you! We are looking forward to your graduation and seeing you debt free! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

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Lisa M Lowe
December 7th, 2017 Sidney, OH DETAILS
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They were the first company that convinced us. The person that we interacted with was fabulous, they're very professional. We're kept up to date with emails and phone calls. I'm sad we had to do it but very thankful that they were there when we needed them.

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Reply from Freedom Debt Relief

Jan 12, 2019

Thank you for your wonderful review, Lisa. We are so glad you enrolled in Freedom Debt Relief because we want to eliminate your debt. We are very confident you have a bright future ahead of you! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

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Homer R Turner
December 7th, 2017 Hamilton, OH DETAILS
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We were over extended on the debt and were having financial problems with medical bills that we couldn't take. I needed to consolidate my bills and lower them so that I could actually pay them off. Since I was on a limited budget, I needed to go with them. If I want to get updates I can just look online to make sure they're doing progress but we probably should've communicated more verbally in the year and a half I've been with them. Still, we're alright and we're getting very good reports so far.

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Reply from Freedom Debt Relief

Jan 15, 2019

Thank you for sharing your experiences with us, Homer. Congratulations on successfully completing our program! You did a terrific job making sure to remain committed to our process. We hope you're enjoying your financial freedom. Thank you for choosing Freedom Debt Relief as a guide to getting you here!

Verified Customer

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Gregory James Rhinock
December 7th, 2017 Lima, OH DETAILS
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I was in massive debt at the time so I needed it. They've always come through for me and are always well informed and very polite. I get emails about they progress they've made and so far they have done a good job. I'm glad I got it.

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Reply from Freedom Debt Relief

Jan 13, 2019

Hello Gregory, Thank you for your awesome review. We are so glad you trusted us to resolve your debt because we will continue to demonstrate excellent results. Soon you will become debt free, keep up the great work! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

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April Lori Fuson
December 7th, 2017 West Milton, OH DETAILS
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They are always very responsive and I get instant notifications from them via email, text messages, and even phone calls. They have reduced my debt by about 65%. I'm relieved that I found someone that would work with me.

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Reply from Freedom Debt Relief

Jan 13, 2019

Thank you for your review, April. At Freedom Debt Relief we are glad to assist you and this includes keeping you updated with any new information on your account. Keep up the excellent work, graduation is coming soon! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

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Arnold Glasspoole
December 7th, 2017 Lagro, IN DETAILS
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I needed help getting my credit cards under control and stuff. So far it has been good and they have helped us on a lot of things.

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Reply from Freedom Debt Relief

Jan 14, 2019

Hello Arnold, We appreciate your positive review. We are very glad to assist you with your finances and we are thrilled to hear of your positive experience. Keep up the great work, graduation is coming soon! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

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Fundador Rodriguez
December 7th, 2017 Indianapolis, IN DETAILS
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I heard a lot of good things about them helping people so I decided to join in. Anytime something happens they call me and make sure to get me so that I can make a decision. They ask me several times to confirm that it's really what I want to do. They are a really good company.

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Reply from Freedom Debt Relief

Jan 14, 2019

Thank you for your positive review, Fundador. We want you to feel comfortable with your debt resolution option so we are glad to keep you updated with any new information on your account. We are looking forward to your success in the near future! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

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Daniel Ewald Flemming
December 7th, 2017 Alexandria, IN DETAILS
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I got it because I needed their help. They have answered all my questions and guided me through the process. If any problems or issues pop up, they detect them and take care of them. I get updates from phone calls and emails. I feel very good about getting them.

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Reply from Freedom Debt Relief

Jan 14, 2019

Hello Daniel, We thank you very much for your positive review. Our highly skilled team of client advocates are glad to answer any questions or concerns you have and we are very glad you chose us as your debt resolution option. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

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Jerry Stronach
December 7th, 2017 Taylor, MI DETAILS
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I was too far in debt to even keep up on the payments. I didn't want to get it, but since I needed I just picked them. So far they have saved me a lot of money, though I wish things were going faster.

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Reply from Freedom Debt Relief

Jan 14, 2019

Hello Jerry, Thank you for posting your honest review. We understand the journey to becoming debt free is progress and we will negotiate and resolve your accounts as soon as we can. We have your best interest in mind and we are confident you will graduate soon. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

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John Revels
December 7th, 2017 Belleville, MI DETAILS
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They had a good reputation, so I went with them. They have been very accommodating and their customer service is excellent. The rates are also very reasonable. I feel very good about my choice.

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Reply from Freedom Debt Relief

Jan 14, 2019

Thank you for sharing your feedback, John. We care about you at Freedom Debt Relief so we are glad to assist you in every way we can. We want the best for you and we are thrilled to have you a part of our program. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

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Matthew Kassin
December 7th, 2017 Rochester, MI DETAILS
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I got it since their reviews were good. They have explained things well and they keep me up to date with things. I can always see what's going on with my account. They do good and I have no problems with them.

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Reply from Freedom Debt Relief

Jan 14, 2019

Hello Matthew, Thank you for sharing your positive review. We are glad to provide world-class customer service at Freedom Debt Relief because you deserve the absolute best. We will continue to keep you updated on your account and we are excited to see your progress towards becoming debt free. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

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Elizabeth A Martin
December 7th, 2017 Taylor, MI DETAILS
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I found them while researching on the internet and I since they seemed to be very customer friendly and worked out well for other people I gave them a call. At first I was hesitant so I waited a little till I made the call to actually get the service. They know what they're talking about and work with you every step of the way. They set up an account for me on their website that I can look at and see what's going on. Anytime I have any questions I can just call them.

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Reply from Freedom Debt Relief

Jan 14, 2019

Thank you for your wonderful review, Elizabeth. We are very glad you joined our program because we have your best interest in mind and we will continue to assist you every step of the way. Keep up the great work! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

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Anonymous
December 7th, 2017 Battle Creek, MI DETAILS
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They have always been available when I call them and the service is great. They have done what they said they would do.

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Reply from Freedom Debt Relief

Jan 14, 2019

Thank you so much for sharing the amazing experience you have had with our company! We will continue to be the best assistance and provide you world class customer service. Please reach out to our client services department at (800) 655-6303 or [email protected] if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

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Maureen Kidd
December 7th, 2017 Farmington, MI DETAILS
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At the time I had a lot of debt that I needed to settle. I thought it was a fraud at first but it has been great so far. I was able to understand how it works. Everyone is very professional and answer all my questions. They flooded me with emails and kept me updated, plus I could check on my dashboard too. I felt safe and confident having them and they let me consolidate things quicker. It was a great chance to become debt free.

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Reply from Freedom Debt Relief

Jan 14, 2019

We appreciate your feedback, Maureen. We are pleased to provide you excellent customer service and professionalism through your graduation and we are very confident you will obtain financial freedom soon. Keep up the excellent work, success is coming soon! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

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Joanne Munns
December 7th, 2017 Hawarden, IA DETAILS
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They seemed to answer every question that I've ever had and take care of me. Their online dashboard and emails keep me updated on things. They seem to be doing a very good job. I feel good about it.

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Reply from Freedom Debt Relief

Jan 14, 2019

Thank you for your positive review, Joanne. We are very pleased to hear you enjoy the Client Dashboard because this is a very effective tool while becoming debt free. We will continue to do our best in negotiating and resolving your final accounts. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

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Lisa Cancel
December 7th, 2017 Sault Ste. Marie, MI DETAILS
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We needed help managing our creditors and such. They were very helpful from the very beginning, they didn't give us any trouble or anything. They have helped us manage our bills. I feel very good about getting them.

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Reply from Freedom Debt Relief

Jan 15, 2019

Thank you for taking out the time to share your experiences with us, Lisa. We wanted to touch bases with you now that you've been enrolled with us for some time. Congratulations on all of the balances you've been able to successfully resolve with us. You are well on your way to a debt-free future. As you continue the journey to getting there, keep in mind you can monitor your progression by logging onto your client dashboard at www.fdrclient.com. Thank you for being the best part of Freedom Debt Relief!

Verified Customer

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Debbie Brunell
December 7th, 2017 Butte, MT DETAILS
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I needed to get all my bills taken care of and they have actually been very, very helpful with that. I call them periodically and every time they really go out of their way to let me know what's going on with my account. They also have a client dashboard that pretty much tells me what's going on. They have helped me get rid of a lot of stress in my life. I feel good about it.

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Reply from Freedom Debt Relief

Jan 15, 2019

It is our pleasure to service you, Debbie. Great job making yourself familiar with the client dashboard. Also, congratulations on successfully completing our program! We hope you are enjoying your financial freedom. Thank you for choosing Freedom Debt Relief to get you here!

Verified Customer

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Debra Jean Manly
December 7th, 2017 St Paul, MN DETAILS
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I had a situation and needed help handling my debt. They took it and handled it all, things were settled and they took care of it all. Usually I keep up with their updates on my dashboard. There I can tell what's going on and everything. Of course they also text me and call me if they can't reach me. They can also adjust how you do your payments, whether it's every two weeks or every month, they work with you. They're good at what they do, they know what they're doing and reduced my debt almost by half. I feel good about it.

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Reply from Freedom Debt Relief

Jan 15, 2019

It is our pleasure to service you, Debra. Congratulations on the balances you've been able to successfully resolve in our program. Great job becoming familiar with your client dashboard! It is a great tool to use when monitoring your progression on your graduation path. It's wonderful to hear how pleased you are with our program overall. We ask that you contact us in client services anytime you have questions about your account or anything seen on your client dashboard. Client services can be reached at (800)655-6303 or via email at [email protected] 7 days a week. Thank you for being the best part of Freedom Debt Relief!

Verified Customer

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C.W.W.
December 7th, 2017 Park Hills, MO DETAILS
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We had too much debt and couldn't afford the payments. Going with them was the best way to get out of our debts. Anytime I talked to them they were always willing to help me and get me to understand things. They were just very easy to get a hold of. They did what they said they were going to do and lowered my debt. I feel good about it.

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Reply from Freedom Debt Relief

Jan 15, 2019

Thank you for your wonderful review. You definitely made the best decision by choosing Freedom Det Relief and we will continue to assist you in becoming debt free. We are very excited to see your accomplishments! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

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David E Thode
December 7th, 2017 Crystal City, MO' DETAILS
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I went to a different company called Primerica and they recommended it to us. They have always been helpful when I called them. I get updated on progress and such through their website. They negotiated good settlements for me, I feel very good about it.

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Reply from Freedom Debt Relief

Jan 15, 2019

Hello David, Thank you very much for your positive review. We are happy to have you a part of Freedom Debt Relief and we will continue to update you on your account. We are looking forward to negotiating and resolving your final accounts! Keep up the great work. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

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Janet E Sherrow
December 7th, 2017 Ridgway, IL DETAILS
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I saw an advertisement somewhere and I called them. They seemed to be very eager to help me so I went with them. They have been pretty good, but sometimes they don't get back to you right away. I do get emails, texts, and occasional calls with updates from them. They have been able to help me clear out my debt. I feel relieved now I don't have bills to pay.

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Reply from Freedom Debt Relief

Jan 15, 2019

Dear Janet, Thank you for providing us with your honest feedback! We never want our clients to feel like we're not addressing their questions or concerns. We encourage any client that needs a quick response to reach out to our client service department at (800) 655-6303 for further assistance. Our highly trained client advocates are always eager to assist you with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

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Linda Stotts
December 7th, 2017 Gatewood, MO DETAILS
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I talked to them and to another company. I liked what they had to said so I went with them. They always answer my questions and if I have concerns they take care of that as well. The person on the phone knows what they're talking about and help me not to be so anxious about everything. They will call or email me to update me on things and they always suggest I go on the online dashboard to double check on things. If I get kind of nervous about something they will help me calm down. It's really helping us to get our credit back in order and pay bills off.

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Reply from Freedom Debt Relief

Jan 15, 2019

Thank you for your feedback, Linda. We are very glad to assist you with your debt and we are pleased to keep you updated with any new information on your account. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

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Ernest S. Chiles Iii
December 7th, 2017 Jackson, MO DETAILS
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I was hesitant at first because I had never been forced to do anything like this or explore the options, but they helped us tremendously. They have answered every question that I had and were always there when I needed information. I would get email updates from them but I could use the dashboard at any time to see exactly where we were on the process and the status of loans and such. They are very informative and spell out the whole process to you. If I had any questions at any step of the process I could ask questions and they told me to feel free to ask them anytime. They were also upfront about all the charges. One thing that I didn't know was that there was an option for consolidation that I wasn't aware of. I was kind of surprised when they contacted me about that. Maybe in a future spell of this kind they should tell you some more details about this possibility or option. Still, they have saved us tremendous amounts and kept us from having to file for bankruptcy.

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Reply from Freedom Debt Relief

Jan 15, 2019

Hello Ernest, We greatly appreciate your feedback. We understand the journey to become debt free may not always be easy but we are very confident you will see exemplary through your graduation. We want you to feel comfortable with your debt relief option and we are glad to inform you of our program very thoroughly. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

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Jody Lynn Maggio
December 7th, 2017 Kansas City, MO DETAILS
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I went online and checked out the companies that had this service and they seemed to be the best at that. They have always take my calls and answer my questions. Whenever I need updates I can call them too, though I also get that from their emails and texts. I've had good luck with them so far and even though I don't like the fees I understand that it's part of the plan.

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Reply from Freedom Debt Relief

Jan 15, 2019

Hello Jody, We appreciate your great feedback. We are very pleased you enrolled in our program because we have your best interest in mind and we are confident you will succeed in becoming debt free! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

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Gary
December 7th, 2017 Blue Springs, MO DETAILS
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I needed the help at the time. They have always answered every question I had. I get updated on things through emails, texts, and phone calls. So far they've done what they said they were going to do. I'm happy with it. It's doing its job.

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Reply from Freedom Debt Relief

Jan 14, 2019

Gary, we are so happy to hear that you are satisfied with our services! You made the right decision by trusting us to assist you with your debt and we are excited to continue to assist you throughout your debt relief program. Please reach out to our client services department at (800) 655-6303 or [email protected] if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

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Leslie Merrick
December 7th, 2017 Neosho, MO' DETAILS
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We had gotten into trouble with credit cards and since they were the best company we could find we went with them. They're very good about keeping in touch and telling you what's going on. They've been on the ball with everything from the get go. They contact you and the creditors so that they know Freedom Debt is working with you. They've been there for us and talk us through everything they negotiate. Usually they do that through email and phone calls, though I have also used their Facebook page. They've made sure to take care of us.

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Reply from Freedom Debt Relief

Jan 15, 2019

Thank you for your wonderful review, Leslie. We are so glad you joined our program because we want to resolve all of your debt. We have your best interest in mind and we are confident you will continue to see amazing results. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

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Brenda Koechner
December 7th, 2017 Rothville, MO DETAILS
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I saw it on the internet while looking for something that could help me with my debt problem. At first I didn't want to, in fact I filled out all the papers and was about to back out but the person I had contacted first called me and told me all about it. I ended up taking it up and they took no time to get it all done. The first three accounts were just like boom and done, I was amazed. They've always been there to help me when I needed answers or whatever. I get an email update every month or so or when they settle an account. They've done what they say they are going to do. It was all better than just filing for bankruptcy, which was what I was looking at at the time.

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Reply from Freedom Debt Relief

Jan 15, 2019

We appreciate your feedback, Brenda. You definitely chose the best option to resolve your debt and we are very proud of your initial success with our program. Keep up the great work! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

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Bonnie Lawyer
December 7th, 2017 Monett, MO DETAILS
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I needed help and they have been very helpful so far. They send me emails and called me to give me updates. They work hard to help me and their people are very knowledgeable and friendly. I'm glad I got their service.

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Reply from Freedom Debt Relief

Jan 15, 2019

Bonnie, we're so glad to hear that the important communications you are receiving are helpful for you. We strive to make sure we keep our clients updated throughout their graduation path and have them feel confident about their debt relief program. We are happy to be your debt settlement company and are excited to see you complete the program successfully! Please reach out to our client services department at (800) 655-6303 or [email protected] if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

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John G Heberling
December 7th, 2017 St Robert, MO DETAILS
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I needed help consolidating my bills and getting rid of them. They've kept me from having to go to court and have been very supportive in my decisions and settling debts. They will call me or email me to tell me how things are going and they hide nothing from you. They just come right out and tell you exactly what's going on at all times. I think it was a very smart move on my part.

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Reply from Freedom Debt Relief

Jan 16, 2019

Thank you for your honest review, John! We assure you that you'll always be informed of your progress and please don't hesitate to reach out to us when you have questions regarding your account. Give us a call at (800) 655-6303 or email [email protected] Thank you for choosing Freedom Debt Relief!

Verified Customer

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Jessica Michelle Woodington
December 7th, 2017 Lincoln, MO DETAILS
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We needed their help because we were in a swamp of debt. They are always quick to call me back when I need to talk to someone and they are always very knowledgeable. They let me know what's going on at every step of the way. We started this process back in February 2017 and had 10 of our cards settled. I feel good about it.

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Reply from Freedom Debt Relief

Jan 16, 2019

Congratulations on your savings, Jessica! We're proud of the success you've had since you've begun the program. In the future, should you have any questions or concerns, don't hesitate to give us a call at (800) 655-6303 or email [email protected] Thank you for choosing Freedom Debt Relief!

Verified Customer

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A.V.
December 7th, 2017 Lincoln, NE DETAILS
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We needed the help at the time and my husband was the one that found them while looking online. They have been great, very responsive, and never had any problems. We get emails and calls on the phone and we are always aware of what's going on. They helped us get out of debt.

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Reply from Freedom Debt Relief

Jan 16, 2019

Thank you very much for your review. We are thrilled you enrolled in Freedom Debt Relief because we want to see you become debt free. We will also continue to update you with any new information on your account. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

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Daniel Blest
December 7th, 2017 Fort Polk, LA 7 DETAILS
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My finances were becoming a burden so I needed help consolidating my debt. They always listen well and are extremely helpful. They've actually done the job and have helped me tremendously with the payments. They have also been flexible if I can't do the whole payment. I can adjust the amount that I pay every month to make sure that I have enough for what I need. I feel really good about it, especially since they have already paid off one of the accounts.

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Reply from Freedom Debt Relief

Jan 16, 2019

Thank you, Daniel, for your positive review. We are delighted to have you enrolled in Freedom Debt Relief because we want to take that extra weight off your shoulders. We want to ease your mind while you become debt free and we are looking forward to your accomplishments in the near future. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

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Barbara
December 7th, 2017 Little Rock, AR DETAILS
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At the time it sounded like it was a good solution for my problem and it sounded like they would work with me through-out it. Until recently they've kept me really well updated about the progress of things, but right now there are a few things that have not been resolved and I'm not sure exactly where we are with that. I feel like they have done a good job in resolving most of my debt problems though. They've helped me through with all. I'm glad I did it.

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Reply from Freedom Debt Relief

Jan 16, 2019

Hello Barbara, We appreciate your honest feedback. We understand the journey to become debt free may be uneasy at times but we are very confident you will see significant results before your graduation. We will continue to resolve your remaining accounts and we are confident you will soon see great success! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

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D.S
December 7th, 2017 Tulsa, OK DETAILS
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We needed help with the situation we were in. Since they seemed to be the strongest debt relief and we had family members that had used it we decided to go with them. Customer service is fantastic, everyone is extremely helpful and attentive with any issue I have. I've talked to several employees and associates and they have all been very helpful and accommodating. They are good to talk to, extremely professional, and it's easy to see that they work hard. It gives us peace of mind and comfort.

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Reply from Freedom Debt Relief

Jan 16, 2019

Thank you for your feedback! Joining Freedom Debt Relief was a great decision and we are so happy to take control of your accounts. We will continue to demonstrate excellent customer service and professionalism through your graduation. Success is coming soon, keep up the great work! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

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A.D.E.
December 7th, 2017 The Colony, TX DETAILS
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I saw an advertisement somewhere online and decided to speak with them. At the time I had debt that wasn't technically mine but that was still out of control. I wanted to get help so that I could get my payments done a little quicker. They explained the process to me and since the settlement process seemed so seamless I decided to go with it. They have been able to answer all of my questions immediately and I could call them whenever I had any concerns. Usually I get phone calls and emails that let me know how things are going and how debts are being settled. There's always an open and constant communication. They have been able to expedite the process of paying my debt and it has been reduced quite a lot. I'm not paying as much per month anymore. I'm glad I made this decision since I'll be able to buy another home much sooner than what I had originally anticipated.

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Reply from Freedom Debt Relief

Jan 16, 2019

Thank you for your wonderful review. We are very pleased you joined Freedom Debt Relief and trusted us to resolve your debt. We have your best interest in mind and we absolutely love communicating with you. Success is coming soon, keep up the great work. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

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Billy G Fraley
December 7th, 2017 Sallisaw, OK DETAILS
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It's the best deal. They know what to do and they do it. I get updates from phone calls and emails. They have done excellent so far.

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Reply from Freedom Debt Relief

Jan 16, 2019

We greatly appreciate your review, Billy. You made a great decision by enrolling into Freedom Debt Relief and we will continue to send you alerts with any new information on your account. Keep up the great work, graduation is coming soon! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

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Jackson Ross Burns
December 7th, 2017 orth Richland Hills, TX' DETAILS
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I got it after seeing different advertisements and reading people's personal testimonies about it. Customer service is great. I'm constantly on the loop and they reach out to me if there's any change either through emails or phone calls. They are constantly moving forward with the options they have and reach out to the companies that we struggle to pay. Things get resolved pretty quickly with them. I feel really good about the decision to get them. The goal that we had is getting taken care of and we're going forward. Everything that they advertised has been true, they deliver on their promises.

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Reply from Freedom Debt Relief

Jan 16, 2019

Hello Jackson, Thank you for sharing your feedback. We are very glad you saw our advertisements because we want to take control of your debt and give you financial freedom. We have your best interest in mind and we are very proud of your accomplishments thus far. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

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Jacqueline Ray Jordan
December 7th, 2017 San Augustine, TX DETAILS
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They have been really helpful and extremely nice. Their customer service is excellent and they keep their word on everything they say. I feel great about getting them.

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Reply from Freedom Debt Relief

Jan 16, 2019

Thank you, Jacqueline, for your impressive review and 5-star rating! We strive to provide excellent service to all clients while settling all accounts in a timely manner. Please reach out to our client services department at (800) 655-6303 or [email protected] if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

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George A. Lyle
December 7th, 2017 Irving, TX' DETAILS
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I didn't have many options at the time. I called Freedom debt and the young man that I talked to was very knowledgeable and an excellent salesman. He walked me through the program and convinced me that they could help me better than anyone else, so I signed up for it. Anytime I've placed a call with them they are usually very quick in responding, usually on the same day. They also sent me updates all the time and told me where I was with the program. I don't know of any other service that provides what Freedom does. I've had an excellent experience with them. I think it was an excellent decision, I just wish I could put in more money so that my debt would be cleared more quickly. I'm one year into it.

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Reply from Freedom Debt Relief

Jan 16, 2019

Hello George, We appreciate your positive review. We love having you a part of Freedom Debt Relief because we want to resolve your accounts and give you the peace of mind you deserve. We will continue to assist you with any questions or concerns you have and we are looking forward to your success in becoming debt free! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

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Amanda Lyles
December 7th, 2017 Houston, TX DETAILS
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They seemed to have the best reviews online when I was researching it. Since I got it I haven't had any issues. Whenever I call they are available to answer my questions. I've been updated on things via email and they always respond to my emails as well. I feel great about it.

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Reply from Freedom Debt Relief

Jan 16, 2019

Amanda, we really appreciate your positive feedback! We work hard to provide world class customer service to each client, along with multiple resources to manage and check on the status of your account within the program. Please reach out to our client services department at (800) 655-6303 or [email protected] if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

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Floyd Hudson
December 7th, 2017 Copperas Cove, TX DETAILS
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I needed their help at the time and so far their customer support has been good. I've gotten updated by emails and they started solving my credit problems almost immediately. I feel good about it.

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Reply from Freedom Debt Relief

Jan 16, 2019

Thank you, Floyd, for your fantastic review and 5-star rating! We strive to keep our clients updated on their accounts and make this a smooth process for them. We look forward to continuing to assist you. Please reach out to our client services department at (800) 655-6303 or [email protected] if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Donna Shanahan
December 6th, 2017 Bigfork, MT

Actually I was signed up quickly. Upon receiving paperwork I discovered my cc accounts would not receive any explanation or payment until I had paid Debt Relief a large amount. I am now sorry for not taking more time. It was a swift sales job + finished. Not happy.

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Reply from Freedom Debt Relief

Nov 20, 2018

Hello Donna, We’re so sorry to hear you have had a negative experience. Could you please send us your contact information in a private message so we can look into this further and have someone contact you?

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JJ Geraci
December 6th, 2017 DETAILS
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The staff has been extremely professional and knowledgeable about my finances.

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Reply from Freedom Debt Relief

Jan 18, 2019

Thank you, JJ, for your bright review you bring to our company! Please reach out to our client services department at (800) 655-6303 or [email protected] if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Dave Estep
December 6th, 2017 Naples, FL DETAILS
Value for your money
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Customer service
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Company trustworthiness
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Each and every person, message, and action has been professional in all phases of this process.

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Reply from Freedom Debt Relief

Jan 18, 2019

Dave, we are pleased to receive such inspiring feedback! Our Client Services department is dedicated to providing world class customer service to all clients and always answering questions or resolving concerns in a timely manner. We are happy to help you with becoming debt free! Please reach out to our client services department at (800) 655-6303 or [email protected] if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!