Freedom Debt Relief, a subsidiary of Freedom Financial Network, has resolved billions in debt since its founding in 2002.

The company has considerable industry experience and high client satisfaction ratings.

With all the major industry accreditations, Freedom Debt Relief is a great option for many consumers. Its minimum debt requirement is $7,500. Freedom Debt Relief accepts clients dealing with financial hardship that meet this threshold and clients that can make regular payments to an account to pay for settlements. Freedom Debt Relief employs professional debt experts to negotiate and settle debt for those suffering financial hardship.

The company offers a debt settlement program that involves negotiating with creditors to lower total debt owed and is available in 40 states.

On average, Freedom Debt Relief charges 22 percent of your total enrolled debt, which means the cost varies depending on your financial situation. To settle a $20,000 debt, it will cost around $4,000.

View Freedom Debt Relief reviews below.

The Good

  • Excellent Settlement Program and Debt Relief Services
  • Experience and Accreditations
  • Great Freedom Debt Relief Reviews
  • Online Dashboard
  • No Fees Charged Until After Debt is Settled

Excellent Settlement Program and Debt Relief Services

Freedom Debt Relief has several great advantages to its debt settlement services including:

  • Low minimum of $7,500 in debt to begin debt settlement
  • Costs between 15 and 25 percent of the total unsecured debt
  • Free consultation with a Certified Debt Consultant

Freedom Debt Relief offers a free consultation with a highly trained, IAPDA-certified debt consultant when a consumer decides to enlist the company's debt settlement services.

Experience and Accreditations

As an accredited debt relief company, Freedom Debt Relief (FDR) has over 17 years of experience in the debt settlement industry. It has settled over two million accounts since its founding and regularly settles over 50,000 accounts monthly.

Freedom Debt Relief has years of experience standing between the creditor and the client. Freedom will work to obtain settlements that resolve credit card debt (or any type of unsecured debt).

FDR will walk clients through the debt settlement process: first, customers will voluntarily choose to stop making monthly payments to lenders. Instead, clients will elect to make a monthly deposit into a separate special purpose account to save money to pay for the settlements once negotiated. Freedom Debt Relief will then work to negotiate a settlement on behalf of its clients.

Unfortunately, this settlement process will affect your credit score. If you miss any minimum payments on your credit card or other debt, this will decrease your credit score. It's smart to have a plan for boosting your credit score before you start the debt settlement process.

If you choose a debt settlement plan to resolve your debts, the debts you settle are marked as "settled" on your credit report.

While there are some risks to debt settlement, this process allows you to settle debts, avoid bankruptcy, and become debt-free.

Great Freedom Debt Relief Reviews

Most Freedom Debt reviews on Best Company are positive. They commend FDR for having good customer service, explaining debt management, and keeping them updated on where they are at in the debt settlement program.

Clients drowning in high amounts of unsecured debt (credit card debt, personal loans, medical debt, student loan debt) usually find that the company can save a large percentage of what they owe.

Despite the debt settlement program's tendency to negatively affect credit scores, clients with mountains of credit card debt find it extremely helpful for debt reduction. It's also important for people to know that forgiven debt is considered taxable income, so you may owe more in taxes when using debt settlement services.

Online Dashboard

One feature that sets FDR apart from the rest is a unique and intuitive online dashboard to track clients' pace throughout the program. This helps people to actually see their progress while settling their debts. It also offers education to help clients improve their financial knowledge.

Not many debt settlement companies in the industry offer such helpful tools.

No Fees Charged Until After Debt is Settled

As opposed to a debt consolidation company which consolidates all of a customer's debt into one consolidation loan and one monthly payment, debtors approach Freedom Debt Relief as a last resort in order to escape high amounts of debt and avoid declaring bankruptcy.

Freedom Debt Relief doesn't charge any fees until after debt is settled with creditors. This practic is standard for the industry. Debt Relief companies, like National Debt Relief and Pacific Debt, also do not have upfront fees.

Upon enrollment, customers will open an FDIC-insured bank account that the client controls. Clients will put all of their money that would have gone toward paying their debt into this bank account instead. This is the main reason why this program hurts your credit score more than debt consolidation.

Next, FDR or its representatives or agents will negotiate with your creditors to settle on debt to pay.

Freedom Debt Relief makes money by charging fees on the enrolled debt amount. Its average fees are a bit high (around 22 percent fees on enrolled debt), but its services are thorough.

The company's ability to help clients find an easier road to financial freedom and paying off debt is highly valuable.

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The Bad

  • Freedom Debt Relief Cost
  • Limited Availability
  • Complaints
  • Consumer Financial Protection Bureau Lawsuit

Freedom Debt Relief Cost

One concern with Freedom Debt Relief is their price. On average, Freedom Debt Relief charges $4,000 to settle $20,000 in debt (22 percent of total debt). If Freedom Debt Relief cuts your debt in half, you would end up paying $14,000 instead of $20,000.

Users are charged an average of 22 percent of their total debt to use FDR. While this number is in line with their competitors, it is only an average. Customers could end up paying more or less than this to use FDR. FDR’s prices range between 15 and 25 percent. The rates vary depending on the state the client lives in.

Current national debt relief trends indicate that debt settlement companies tend to charge a percentage of enrolled debt as opposed to saved debt. This means that the more total debt you have, the more debt settlement companies will charge you.

Although working with a debt settlement company still saves you from paying thousands of dollars to creditors, it's better to work with companies that charge a percentage of saved debt rather than enrolled debt.

So exactly how much will Freedom Debt Relief cost you? It will cost you around 22 percent of your total enrolled debt, but customers will have to have a consultation to get an accurate estimate. The fee is competitive for the industry. The fee is assessed when a successful settlement is reached.

However, Freedom Debt Relief’s services are high quality and make it easier to make your way to being debt-free.

Limited Availability

Freedom Debt Relief offers debt settlement programs in only 40 states. If Freedom Debt Relief does not offer services in your state, you'll have to consider other debt settlement companies.

Most debt settlement companies have a minimum debt requirement to ensure a payout. A debt settlement company that charges by saved debt will not run into this problem as much.

Freedom Debt Relief requires a minimum debt amount of $7,500 (the amount of which is charged fees between 15 and 25 percent). While this threshold is low compared to other debt settlement companies, it does rule out people struggling with lower debt amounts.

An additional limitation with Freedom Debt Relief is that the company only works with debtors with unsecured debt. Freedom Debt Relief is not an option for those struggling with secured debt.

Complaints

While most of the Freedom Debt Relief reviews are positive, there are still several people who have complaints about Freedom Debt Relief. The two main complaints clients seem to have are the following:

  • Debt settlement takes too long or isn't as effective as people hoped
  • FDR charges too much for their services, sometimes costing consumers up to 25 percent of their total enrolled debt

These complaints are fairly common within the debt settlement industry. It’s important for clients to be fully informed about what debt settlement is and how it works. Potential clients should use the free consultation to learn more about the time it takes to reach a settlement and specific price information.

Consumer Financial Protection Bureau Lawsuit

In 2019, the Consumer Financial Protection Bureau and Freedom Debt Relief reached an agreement that FDR would:

  • Make it clear that in some cases FDR may not be able to negotiate a debt if the creditor is unwilling to negotiate
  • Let consumers know that, in some cases, the creditor will only negotiate if the client is also directly involved in the negotiations, and that the consumer has the right to refuse to participate in the negotiations and can remove the debt from their program without penalty
  • Make it clearer to consumers under what circumstances they will be charged a fee
  • Stop charging fees on all accounts where the settlement amount was not reduced, or where the creditor wrote off the debt on their own
  • Make it clearer to consumers that, if they end their program early, any money left in their program savings account belongs to them, minus any funds earned by the company according to legal statues
  • Pay restitution money to injured consumers
  • Pay a civil penalty

It's a good idea for potential clients to do some research on the process, consumers' rights, and industry standards for settlement companies before setting up a free consultation with a debt settlement service. It's also recommended to read recent customer reviews to get a better sense of Freedom Debt Relief's commitment to clients and how good its settlement services are.

The Bottom Line

Freedom Debt Relief offers several outstanding features for anyone looking to settle their debts: all major industry accreditations, ample debt settlement experience, thoughtful and experienced debt consultants, negotiation with each creditor, and more. The company's 15 to 25 percent fees are pretty standard in comparison to other debt settlement companies (like National Debt Relief).

While people interested in other debt resolution methods, like credit counseling, a debt management plan or debt consolidation loan, will need to consider other companies, Freedom Debt Relief is a good option for those seeking a debt settlement program.

FDR's debt negotiation experience is worth the money. Freedom Debt Relief customer reviews relate that the company has saved them thousands of dollars by negotiating with their creditors. If you're looking to settle your debt through debt negotiation, we highly recommend using Freedom Debt Relief if you receive a reasonable quote from them during your free consultation. 

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Freedom Debt Relief Frequently Asked Questions

What is Freedom Debt Relief?

Freedom Debt Relief is a debt settlement company. We offer a debt settlement program that helps you get out of debt faster and for less. With over 15 years of experience working to reduce our clients’ debt, we have resolved over $10 billion in debt since 2002.

How does the Freedom Debt Relief program work?

After signing up for Freedom Debt Relief, you make monthly deposits into an FDIC-insured bank account that you own and control. Once enough money has built up into this account, negotiations occur towards resolving each of your debts one by one. Once a settlement offer is obtained, we present the offer for you to sign off on. If you agree to the terms, the funds in your FDIC-insured account are used to pay the creditor. This is also when we collect our fee. Once the creditor has been paid according to the settlement agreement, the remainder of the debt is written off. We repeat this process with all of your debts until you no longer owe anything on your enrolled debts.

How does Freedom Debt Relief affect your credit?

Freedom Debt Relief could negatively impact your credit as your creditors are not being paid every month. As such, they will report your missed payments to the credit bureaus, which negatively impacts your score. If you are already behind on payments, however, your credit is already negatively affected, so you should take that into consideration.

How much does Freedom Debt Relief cost?

Our fee ranges from 15%-25% of the debt, depending on the state you live in, how much you owe, and other factors. Under no circumstances, however, will you pay us our fee in advance of a settlement on a debt.

What kind of debt does Freedom Debt Relief work with?

Debt from credit cards, medical bills, department store cards, and many other types of unsecured debt could qualify for Freedom Debt Relief. However, secured debt that involves collateral, including auto loans, mortgages, and federal student loans, do not qualify.

What happens if a creditor tries to sue me during settlement?

Since you’ve stopped making payments to your creditors, there’s a chance that they may sue you in an attempt to collect what you owe them. Freedom Debt Relief makes available to its clients an optional subscription to a legal network of lawyers, which could help in these instances where you get sued.

Is forgiven debt taxable?

According to the IRS, a forgiven debt is considered taxable income. At the end of the year, they will expect taxes to be paid on any settled debt. However, IRS Form 982, Reduction of Tax Attributes Due to Discharge of Indebtedness, may exempt you from this tax. To learn how forgiven debt could affect your taxes, talk to a tax professional.

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User Reviews

Star Rating

4.7
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12,948 Reviews

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Amy

May 29th, 2018 Valparaiso, IN

They handled everything. They take all the stress off your shoulder and get it done for you. They are very helpful.

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Reply from Freedom Debt Relief

Oct 26, 2018

We appreciate your positive review, Amy! We're more than happy to step in and help you put your debt behind you! Any time you have questions please reach out to our client services team at (800) 655-6303 or email . Thank you for being a part of Freedom Debt Relief!

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Devin D LOUREIRO

May 29th, 2018 La Verne, CA DETAILS arrow_drop_down
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So far so good. They have resolved one debt and working on my others. It was daunting at first just waiting but now I am looking forward to having these all resolved and possibly graduating the program earlier :)

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Reply from Freedom Debt Relief

Oct 26, 2018

Your hard work is paying off, Devin! We are looking forward to your graduation! Along the way, please reach out to client services with any questions or concerns by calling (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

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Lisa d Southworth

May 25th, 2018 Montpelier, OH

I was in a bad spot going from making good money down to nothing so credit cards I depended on to help with things I seen this an it's been a blessing haveing help now an not worrying money no more credit cards for me ever thank you freedom dept

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Reply from Freedom Debt Relief

Oct 30, 2018

Thank you for sharing our program has provide you with peace of mind. This is one of the main goals we set out to accomplish for our clients. We also want to congratulate you on the tremendous amount of progress you've made since enrolling into our program. Please continue to contact client services at (800)655-6303 with any questions and/or concerns regarding your account. Thank you for choosing Freedom Debt Relief!

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Antonio Navarro Jr

May 25th, 2018 Covington, VA

I was in dire need of help with my insurmountable credit carde debt and had no idea about what I could do. I know that it can be said that it was luck or chance that took me to an internet site with debt relief written on it, but I know better, I know it was God helping me by leading me to this site.

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Reply from Freedom Debt Relief

Oct 27, 2018

We want to take the opportunity to thank you for the positive review you left a few months back. Since then, it appears you have found an alternative method to resolve your debt. We hope that everything is going well for you and that you are still well on your way to becoming debt-free. If you do have any questions and/or concerns for us, client services can be reached at (800)655-6303. Thank you for allowing us the opportunity to resolve your outstanding debt.

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George Garcia

May 25th, 2018 Los Angeles, CA DETAILS arrow_drop_down
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Just started my relief program, so far so good, this is something that I have to do and i just kept putting it off. with FREEDOM helping me i ,felt the stress of the money quick sand ,being lifted ,small steps to money Freedom

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Reply from Freedom Debt Relief

Oct 30, 2018

Thank you for sharing such a positive review, George. We wanted to check in with you and see how are things now that you've been in the program a few months. We would like to address any questions and/or concerns you may be having at this time. Thank you for choosing Freedom Debt Relief as your guide to a debt-free future!

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Les Reade

May 25th, 2018 Palm Harbor, FL

I experience FDR to be very well organized. Written material explaining how FDR works was sent timely and is very detailed.

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Reply from Freedom Debt Relief

Oct 30, 2018

We are glad to hear our program is easy to comprehend. We wanted to congratulate you on the amazing progress you've already made. Keep up the amazing work! As questions come up for you, please do not hesitate to reach out to client services at (800)655-6303 for immediate assistance. Thank you for choosing Freedom Debt Relief. Here's to a debt-free future!

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Patricia Van Leer

May 24th, 2018 Port Orange, FL

It's been a lot of relief forom someone that knows how to deal with the people I owed this money too. I was scammed out of this money or I would not have been in the fix I got in owing this money. I will ge glad when it is all over.

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Reply from Freedom Debt Relief

Oct 27, 2018

We are sorry to hear of the circumstances that led you to our program, Patricia. You have been making some great strides since enrolling and so you are well on your way to becoming debt-free. If you have any unanswered questions and/or concerns, please reach out to our client services team for immediate assistance. Thank you for choosing Freedom Debt Relief!

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Pamela Howard

May 24th, 2018 Mesa, AZ DETAILS arrow_drop_down
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They have been super helpful! They assured me that once I start FDR, I wouldn't have to really worry about dealing with the credit collecters, and so far I haven't thanks to FOR! Everyone I have talked to has been super friendly and helpful! Thanks for helping me and for working me me!

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Reply from Freedom Debt Relief

Oct 30, 2018

Thank you for sharing your positive experiences in our program, Pamela. We are thrilled to know our program has successfully given you peace of mind. We wanted to check in with you to make sure you did not have any unanswered questions or concerns. If so, please feel free to reach out to client services at (800)655-6303 for immediate assistance. Congratulations on the progress you've already made. Thank you for choosing Freedom Debt Relief!

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Beatriz Harris

May 24th, 2018 Houston, TX DETAILS arrow_drop_down
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I have always had good reasonable solutions to my questions. Professional handling of inquiries.

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Reply from Freedom Debt Relief

Oct 30, 2018

Thank you for complimenting our ability to address your questions and concerns, Beatriz. Since you've been with us for quite some time, we wanted to check in with you to see how things are going. Congratulations on the progress you've made! If you have an unanswered questions and/or concerns, please reach out to our client services at (800)655-6303 for immediate assistance. Thank you for choosing Freedom Debt Relief!

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SHARON ELSER

May 24th, 2018 Altus, AR DETAILS arrow_drop_down
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I DID NOT ENROLL ALL OF MY ACCTS WITH FDR. WHEN MY CREDIT RATING WENT DOWN, OTHER CARDS WERE DEACTIVATED AND CLOSED. THESE WERE IN GOOD STANDING . WOULD HAVE BEEN NICE TO KNOW THAT. OTHER THAN THAT I GOT MY FIRST SETTLELMENT AND WAS SUPRISED AT THE SAVINGS.

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Reply from Freedom Debt Relief

Oct 27, 2018

We are terribly sorry to hear you experienced this, Ms. Elser. Creditors often monitor consumers' credit accounts; even when the current consumer account is open and in good standing. Creditors can decide to close active accounts you have with them due to delinquencies showing on other credit accounts. It is disappointing to hear this was not shared with you in the beginning. We hope that since you've been making awesome progress, that you are beginning to see the benefits in being enrolled in our services. If you have any unresolved questions and/or concerns, please reach out to our client services department at (800655-6303 for immediate assistance. Thank you for choosing Freedom Debt Relief!

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Jessica

May 24th, 2018 Palm Harbor, FL

As of right now everything is ok but i’ve only made 1 payment and haven’t really resolved or close any of my debit as of yet so I really can’t give much feed back . The gentleman that’s helped me out is very nice and seems knowledgeable.

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Reply from Freedom Debt Relief

Oct 30, 2018

Thank you for sharing your honest feedback, Jessica. Now that you've been in the program for a few months, we wanted to check in to make sure everything is still going as planned. If any questions and/or concerns have come up for you that have gone unaddressed, please reach out to our client services team at (800)655-6303 for immediate assistance. We hope things are still going just as well! Thank you for choosing Freedom Debt Relief!!

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Manuel Ramos

May 23rd, 2018 El Paso, TX DETAILS arrow_drop_down
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So far so good, it just takes time and I wish my creditors would be informed of my actions to stop the calls!

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Reply from Freedom Debt Relief

Oct 27, 2018

We apologize for not responding to your review sooner, Manuel. We appreciate you leaving your honest feedback. We're hoping that since you've been with us for some time now, the benefits of our program are becoming more evident. We also want to congratulate you on the progress you've made so far. If you have any unanswered questions and/or concerns, please reach out to our client services team at (800)655-6303 for immediate assistance. Thank you for choosing Freedom Debt Relief!

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Angelo Adams

May 23rd, 2018 Marion, AR

So far it Freedom has been very helpful. We are just getting started so it kind of hard to give a full review

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Reply from Freedom Debt Relief

Oct 27, 2018

Thank you for sharing your positive review, Angelo. Now that you've been with us for a few months, we wanted to check back with you to make sure you are still having a positive experience in our program. We also want to congratulate you on the progress you've made so far. If you have any unanswered questions and/or concerns, please reach out to our client services at (800)655-6303 for immediate assistance. Thank you for choosing Freedom Debt Relief!

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Marcella Hall

May 23rd, 2018 Gatesville, TX DETAILS arrow_drop_down
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The overall service has been fantastic.

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Reply from Freedom Debt Relief

Oct 30, 2018

We are glad to know you are pleased in our services, Marcella. We wanted to congratulate you on the progress you've made in our program. Great job! Please let us know if you have any questions and/or concerns that are yet to be addressed. Keep up the amazing work and thank you for choosing Freedom Debt Relief!

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Rae Ann Edwards

May 23rd, 2018 Ocean City, MD DETAILS arrow_drop_down
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Application was easy, and I feel that Freedom Debt Relief will help me .

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Reply from Freedom Debt Relief

Oct 27, 2018

We appreciate you sharing the ease of our application process. Now that you have been with us for some time, we wanted to check in with you to make sure you didn't have any unanswered questions or concerns. If you do, please reach out to our client services department at (800)655-6303 for immediate assistance. Thank you for choosing Freedom Debt Relief, RaeAnn!

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Lillian T. Webb

May 23rd, 2018 Pacoima, CA

All debts were listed when I enrolled. When I sent the late notice, was told some of the debts weren’t listed. Had to re-enroll the debts, list all cc# again, then was told my monthly payment would increase.

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Reply from Freedom Debt Relief

Oct 27, 2018

We can understand how an unexpected change in the monthly deposit amount caused some concerns for you. We apologize if these concerns were never addressed. We hope your experience has since improved since you have made some great progress in our program! If you do have any unresolved questions and/or concerns, please reach out to our client services team at (800)655-6303 for immediate assistance. Thank you for choosing Freedom Debt Relief!

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Julianne Toohey

May 22nd, 2018 Damascus, MD DETAILS arrow_drop_down
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Freedom Debt Relief is wonderful and the monthly payments are affordable. I will be debt free soon. Thanks.

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Reply from Freedom Debt Relief

May 22, 2018

Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Jeffery Funk

May 22nd, 2018 Plymouth, MA DETAILS arrow_drop_down
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Freedom helped me almost instantly by cutting back on colleftion calls and stress. I’ve been in the program for almost two years and two of my five large debts are gone and working on the last three. Seeing a light at the end of the tunnel. I’d recommend this program to anyone struggling with debt and making minimum payments each month if you want to see results and watch your debt being paid off!

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Reply from Freedom Debt Relief

May 22, 2018

Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Bert Meyers

May 22nd, 2018 Sarasota, FL DETAILS arrow_drop_down
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1) I was not fully informed as to how negatively my Credit Score would be affected by doing business with your company. 2) The process went entirely too long without any communication ( including updates to my Dashboard) for any action to have been taken even though all required funds ha been deposited.

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Reply from Freedom Debt Relief

May 22, 2018

We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you. Thank you for choosing Freedom Debt Relief!

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Taryn Beverage

May 21st, 2018 Hartville, OH DETAILS arrow_drop_down
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Their customer service is truly amazing. I have only had great experiences.

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Reply from Freedom Debt Relief

May 22, 2018

Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Jordan LDavis Jr

May 21st, 2018 St Louis, MO DETAILS arrow_drop_down
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Very knowledgeable staff that provides you with good service and information. Plenty of training and assistance.

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Benny Luttrell

May 21st, 2018 Austin, TX DETAILS arrow_drop_down
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Larry L., my go to contact is one of the best! He is patient, truly cares what is going on with his client and has contacts that if I need further assistance with anything, he makes sure I have an answer. If he says he will call you back, he Does!!

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Reply from Freedom Debt Relief

May 22, 2018

We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Charlene

May 21st, 2018 Alma, MI DETAILS arrow_drop_down
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Every time I’ve contacted FDR, the representatives have been nothing but kind and understanding, helping me to understand this process. Would highly recommend if you find yourself in a situation with nowhere to turn.

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Reply from Freedom Debt Relief

May 22, 2018

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Katelyn Endersen

May 21st, 2018 Littleton, CO DETAILS arrow_drop_down
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Talking to employees is nice as they are Freindly and positive. Still a little lost on what I need to be doing but I am hopeful that this decision will work for me.

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Reply from Freedom Debt Relief

May 22, 2018

Thank you for your review and thank you for choosing Freedom Debt Relief! We look forward to your success in the program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Ron Baynard

May 21st, 2018 Virginia Beach, VA DETAILS arrow_drop_down
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i'm very pleased with the way its going,if all goes to plain i will be out of debt next year.i'm very happy with freedom debt and will let my family and friends know how well i have been treated.Thanks for all your support.

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Reply from Freedom Debt Relief

May 22, 2018

Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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S D

May 21st, 2018 Wilton, CA DETAILS arrow_drop_down
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Everyone has been very nice and understanding. This has been very hard to have to do. I really thought that after working for 47 years I would never be in this situation,.

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Reply from Freedom Debt Relief

May 22, 2018

Thank you for the helpful feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Debbie Perkins

May 21st, 2018 Mashpee, MA DETAILS arrow_drop_down
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I am very happy with the services I am receiving since working with Freedom Debt Relief. It has been a very positive and rewarding experience. Honestly, don't know what I would have done without them. I will highly recommend them. Debbie Perkins

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Reply from Freedom Debt Relief

Oct 30, 2018

Thank you, Debbie, for your encouraging review! We take great pride in providing world-class customer service to all of our clients and making sure they have the best possible experience while in the program. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Felicia Rodriguez-Bowman

May 21st, 2018 Houston, TX

Donna talked me through the whole enrollment process and answered all my questions, as well as calmed me down with her vivacious attitude.

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Reply from Freedom Debt Relief

Feb 27, 2018

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Maria Ortiz

May 21st, 2018 The Bronx, NY

everyone that I spoke with were very kind and professional and made my embarrassment of having to settle my debts this way more tolerable.

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Reply from Freedom Debt Relief

May 22, 2018

Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Nancy

May 21st, 2018 Lexington, KY DETAILS arrow_drop_down
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Freedom Debt Relief. I'm unhappy with the 23% fees I'm being charged in my Freedom Debt Relief account. Fees to the total debt of which the credit card company charged. Max credit card originally was $5,000 without fees. With credit card fees amounted to (enrolled balance $6,010).. I was told by a Freedom Debt Relief rep that I would be charged 23% on the settlement amount only and not the enrolled balance but that's not what happened. Freedom Debt Relief is charging me 23% of the original amount of $6010 so I'm paying back $3741.35 on a debt that settled for $2359.05.. Yes that's $1382.30 just in fees to Freedom. So the way they break it down is like this. Enrolled Balance=$6,010.00 Current Balance (at time of settlement)=$5,897.63 Settlement Amount $2,359.05 Debt Reduction $3,538.58 Fees (calculated based on enrolled balance)=$1,382.30

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Reply from Freedom Debt Relief

May 22, 2018

We apologize for the confusion regarding the program savings and the settlement fees. We would be happy to review your account with you and discuss the savings you will still be experiencing with the program, as opposed to making the minimum monthly payments outside of the program and paying the compounding interest. Please let us know if you prefer phone or email communication and a Customer Experience Advocate will contact you.

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Jamie Allen

May 21st, 2018 DETAILS arrow_drop_down
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My experience with Freedom Debit Relief has been great. Every time i call with a question or need any help they have been so quick to help me and everyone i have talked to is very nice.

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Reply from Freedom Debt Relief

May 22, 2018

We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Jonathan Wall

May 18th, 2018 Madison, NC DETAILS arrow_drop_down
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Freedom has been so great to work with! Everyone we deal with works hard to help us out. Always friendly and helpful! I would recommend, and have recommended, this company to anyone who needs this service!

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Reply from Freedom Debt Relief

May 22, 2018

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Ceil Sheehan

May 18th, 2018 Indianapolis, IN

Helpful. Nonjudgmental. Work hard and provide sound advice. Always there when I need them. Thank you for guiding me through this difficult period because of my stupidity.

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Reply from Freedom Debt Relief

Oct 30, 2018

Please do not be so hard on yourself, Ceil. Many consumers find themselves in debt for various reasons. What's important is that you made the conscious decision that you were going to resolve your debt and you are doing just that. We want to congratulate you on the tremendous amount of progress you've made. You are doing an amazing job and we want to encourage you to keep it up! Please be sure to contact our client services team at (800)655-6303 with any questions and/or concerns regarding your account. Great job, Ceil! Thank you for choosing Freedom Debt Relief to guide you to a debt-free future!

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Kendra

May 18th, 2018 Costa Mesa, CA DETAILS arrow_drop_down
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Everything is well organized and very intuitive, its easy to navigate through the stressful process.

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Reply from Freedom Debt Relief

Oct 30, 2018

It is rewarding to know our advocates are able to easily guide our clients through our processes. Now that you've been with us a few months, we wanted to check in with you to see how things are going. If you have any questions and/or concerns that are yet to be addressed, please reach out to our client services team at (800)655-6303 for immediate assistance. Thank you for choosing Freedom Debt Relief as your guide to a debt-free future!

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John

May 18th, 2018 Southbridge, MA

So far have not heard anything regarding what they are doing and who they are talking to.

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Mike Sterling

May 18th, 2018 Visalia, CA

The information about my debt and the the credit cards actually keep you in debit has been very enlightening. Customer assistance and support, outstanding.

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Reply from Freedom Debt Relief

Oct 30, 2018

Thank you, Mike, for your terrific review! It's our pleasure to be able to provide you with the best customer experience. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Patricia Leach

May 18th, 2018 Roosevelt, NY DETAILS arrow_drop_down
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I have been with Freedom for a few months now and I’ve already seen results, because of my surgeries and is unable to work I’m unable to pay my credit card bills I called Freedom Dept Relief and I’m very happy with the progress so far. Thank you Freedom for making it possible to get out of Dept.

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Reply from Freedom Debt Relief

Oct 30, 2018

Hello Patricia, We so glad to hear that you are beginning to see great results with your debt relief program! You have an amazing team right behind you and we will get you to the finish line to becoming debt free! Thank you for your review and your dedication! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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David R Castle

May 18th, 2018 Front Royal, VA DETAILS arrow_drop_down
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they have been great at handling my accounts they have al ready settled one account and it was a head of time they said would be.

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Reply from Freedom Debt Relief

Oct 30, 2018

Congratulations, David on receiving your first settlement! This is one step closer to becoming debt free! We look forward to continuing to assist you with your debt! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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James Holliday

May 18th, 2018 Buffalo, NY DETAILS arrow_drop_down
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The call I made to FDR was the best thing I did to alleviate my financial situation. They were extremely helpful and very knowledgeable and seemed to take a heartfelt interest in my situation.

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Reply from Freedom Debt Relief

Oct 30, 2018

James, we are so happy to hear about your positive experience with Freedom Debt Relief! You made the right decision by trusting us to assist you with your debt and we are excited to continue to assist you throughout your debt relief program. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Anthony Bowser

May 18th, 2018 Roseville, CA DETAILS arrow_drop_down
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Overall, my experience has been very pleasant and all but one representative was courteous and customer oriented during my interactions. I would also work to make it abundantly clear to your clients that legal action can still be taken by creditors even if you are enrolled in the program.

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Reply from Freedom Debt Relief

May 22, 2018

Thank you for your review and thank you for choosing Freedom Debt Relief! We look forward to your success in the program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Lisa Ann Garcia

May 18th, 2018 Laredo, TX

I had an excellent experience and I really understood everything the first time it was explained to me and I really went along with it. I really made this decision to clear myself from debt.

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Reply from Freedom Debt Relief

May 22, 2018

Thank you for the helpful feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Debra Hovestreydt

May 18th, 2018 Sidney, OH DETAILS arrow_drop_down
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FDR is pretty easy to work with, their customer service team is great, and very responsive to questions or issues that arise. The billing and collection process is very easy and pretty much automatic. My program will close down a few months ahead of schedule. And the results have been good., most of my debt was settled at about 50%. The only area that I would suggest some improvement on is the explanation of fees and how the settlements effect your tax returns each year. This program has worked very well for me and has helped me to settle my debt years before I would have been able to do it on my own.

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Reply from Freedom Debt Relief

May 22, 2018

Thank you for your review and thank you for choosing Freedom Debt Relief! We look forward to your success in the program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Donna

May 18th, 2018 Tuscumbia, AL DETAILS arrow_drop_down
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A few years ago, I was left with $17,000 Debt. It was a very scary time for me. I turned to Freedom Debt Relief instead of claiming Bankruptcy. I could not have had this peace of mind without them. This Debt is just about gone thanks to this Company. Thank you from the bottom of my heart!

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Reply from Freedom Debt Relief

May 22, 2018

Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Scott Sternberg

May 18th, 2018 North Attleboro, MA

They keep me informed regarding my debt consolidation. Letting me know along the way when they reach a settlement on one of my debts

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Reply from Freedom Debt Relief

May 22, 2018

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Carlos M Benitez

May 18th, 2018 DETAILS arrow_drop_down
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No hassle.Excellent response time.Any situation is solved in one call.Costumer representative extremely knowledgeable,great company and product.It really works!

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Reply from Freedom Debt Relief

May 22, 2018

Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Jermina James

May 18th, 2018 Brooklyn, NY DETAILS arrow_drop_down
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Friendly and professional service at FDR Customer support they take care of any issues or worries that are presented with ease I'm glad to be an client and trust .

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Reply from Freedom Debt Relief

May 22, 2018

We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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debbie mosher

May 18th, 2018 Ogden, UT DETAILS arrow_drop_down
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I'm not real happy that one of my collections went to me being served with papers and then the lawyer not being able to help me and having to come up with $2,700 when the only income I have is my disability which is $1,100 my husband's not working we are both going through cancer treatment and then the lawyer informed me that others debts could go through the courts to so no I'm not very happy right now I thought me giving these to you guys to take care of what stop them from going to the courts and me being served now I have that showing on my credit

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Reply from Freedom Debt Relief

May 22, 2018

We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you. Thank you for choosing Freedom Debt Relief!

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Ric Watford

May 18th, 2018 Washington, NC DETAILS arrow_drop_down
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Professional, excellent customer service; Always ready to help with answers to your questions.

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Reply from Freedom Debt Relief

May 22, 2018

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Gerardo Carreon

May 18th, 2018 Plano, TX DETAILS arrow_drop_down
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Freedom help me to pay all my accounts without strees

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Reply from Freedom Debt Relief

May 22, 2018

Thank you for your review and thank you for choosing Freedom Debt Relief! We look forward to your success in the program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Ruth Welch

May 18th, 2018 Union City, CA

I have surrendered to FDR my full trust that this company will help me live a comfortable life when I retire . They promised to help me pay off my debt in the terms that s comfortable to me and I’m looking forward with full confidence to meet my goals .

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Reply from Freedom Debt Relief

May 22, 2018

Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!