Consolidated Credit Logo

Consolidated Credit

star star star star star

8.2

Overall Score

cancel

Filter by:

arrow_drop_down

Sort by:

arrow_drop_down
info
star star star star star

Pam Winn Kalispell, MT

So far, I would give the company 5 stars for their great service and helpful people. I haven't begun with the payments to creditors yet and will see how that goes, but I am pleased with the way my consolidation has been handled so far.

5 years ago

star star star star star

Donn B Dunkle Lawrence, KS

My wife and I could not have chosen a better company to help us eliminate our debts. We were with "Consolidated Credit Solutions" for over three years and they were there for us every step of the way. We can't thank you enough for your help and not having to file bankruptcy. 10 stars to you!!

5 years ago

star star star star star

Darla Greenwood, IN

I spoke with Sue (I think) 1st. She was super nice and helpful. We didn't discuss one of my accounts, so I worried it would be a problem for my program. I called back & got Maria. Such a great help & kind person! She looked over my account and eased my mind! You have a fantastic team!

5 years ago

star star star star star

Fether Yulee, FL

Mrs. Elizabeth is one of the co workers to speak with. She gives good advise, she helps in all kinds of ways. I really like how she helps us build our credit back by giving us good tips on what to and what not to do. I would like to see and hear all co- workers speak to the customers who call or need help be like Mrs. Elizabeth.

5 years ago

star star star star star

Donald B Swann Beachwood, OH

The agent that I spoke with, Arica is such a wonderful, considerate and very knowledgeable person. Arica is very clear and concise at explaining objectives to my program. She is a strong part of your reputation. She has a terrific personality and she is so very polite. She really did help me in our conversation. Keep up the good work Arica.

5 years ago

star star star star star

Patricia Anderson San Antonio, TX

Brian was very positive and patient during our conversation. Because This is a difficult task to undertake, I appreciate his attitude. It has made a hard time a little easier. He answered all my questions and made feel that I would get my finances under control and eventually reestablish my credit.

5 years ago

star star star star star

Margaret Reading, PA

Customer service and all the reps that I have spoken to have been fabulous. Courteous and compassionate and so helpful. They have eased my stress about my finances and have given me such a great feeling of self worth and being able to get out of debt with no negative issues to my credit. They are amazing people to deal with

5 years ago

star star star star star

Jen

This is a great program! I would recommend this to anyone who is feeling overwhelmed by debt. I paid off all of my creditors and while it did bring my credit score down temporarily, it got better once the balances were lowered. Great customer service too!

6 years ago

star star star star star

Janette Thomasville, GA

Everyone that I have spoken with at Consolidated Crediedit since starting this experience in October 2014 has been wonderful. Everyone has treated me with the upmost dignity and respect. I would recommend your office to anyone needing help.

6 years ago

star star star star star

Brittany Wilson Duluth, GA

Consolidated Credit has been wonderful. All the representatives are helpful , especially Cleopatra . She was so insightful , compassionate , and made me laugh in the midst of me dealing with my financial hardship . I wish all customer service was like that :)

6 years ago

star star star star star

Deloris Lloyd Tallahassee, FL

I ran into an Emergency I call consolidated credit the Representative listen to me and he was very knowledge he pull up my account and he was able to help. Thanks , Consolidated Credit , CC is the best they care they are there for you!!!!!!!

6 years ago

star star star star star

Darrell Crafton El Dorado, KS

Consolidated Credit Counseling came through for my family when we needed them and I am looking forward to seeing my debts disappear in 4 years, as opposed to 30 years, which was the estimated payoff time. Sharon M. and Tatiana were both very helpful and efficient in all that they did to get this going. Thanks for all that you do.

6 years ago

star star star star star

Derek Pope Roanoke, VA

Elizabeth is wonderful; she gave me information that quite honestly may have saved my financial life. She is very knowledgable and kind; I am quite happy with you all at Consolidated Credit and look forward to continue working with you all. Thank you for everything. Derek

6 years ago

star star star star star

Peggy Newnan, GA

What a wonderful program! I have just completed my loan. Thanks consolidated credit for helping me get my credit cards paid off. This is something I would never have been able to do without your help. All of the associates that I have dealt with through the years have been excellent!

6 years ago

star star star star star_border

KaraLee Johnson Salt Lake City, UT

The person I talked to the first tine didn't explain a lot of information to that I needed and gave me several wrong answers such as you work with advance financial 247 and but don't work with don't be broke.com. both of these were wrong. However, when I called today the representative explained a lot to me and was understanding and concerned and even gave me advice on how to contact the payday loan company they don't work with.

6 years ago Edited September 14, 2021

star star star star star

Karl Owens Smyrna, NY

I don't know what I would have done without consolidated credit. I pay my mortgage on time with extra money in my pocket. Most important I stay away from credit cards. I been in the program for 2 years and got 16 more months to go before all my credit cards will be paid off'. Thank you Karl Owens

6 years ago

star star star star star

Joseph V. Godinez

I recent called to update a balance on one of my cards being consolidated. Carrianne was very helpful and quite knowledgeable in the questions that came to mind, as well as other credit facts I was unaware of. Thank you Consolidated Credit for helping me understand and get my credit under control!!

6 years ago

star star star star star

Cindy Miller Hanover, CT

Not just today's good service but over the few years that I've been with consolidated credit I've been able to pay off two credit cards and bring my credit score up 50 points. You guys have been an amazing part of my life moving forward so positively. Thank you so much. Cindy Miller

6 years ago

star star star star star

Patricia Burns Louisville, OH

You people have been so nice and so helpful for me and to me. I really hope I don't need you ever again, but if I do, you will be the ones I will go to. Thank you for all you have done and for being there for me. Hope you have a wonderful week.

6 years ago

star star star star star

Gregory W. Porch Argyle, FL

David was excellent !! VERY patient and thorough with the three way call to Synchrony Bank Lowe's. We were on the phone over an hour trying to correct an issue with Lowe's. Through David's professional and patient help, we were able to get the problems corrected. Thank you David !! Gregory W. Porch

6 years ago

star star star star star

BC Carlos

I have had such a pleasureable experience with this company. The customer service is outstanding and so is the quick response to my inquiries. I would recommend this organization to anyone who needs help with debt consolidation.

6 years ago

star star star star star

Deborah Andrews New York, NY

Tatiana from Customer Service was every bit the professional on the phone, giving me the information I needed. She was also lovely in her acknowledgement of my completing the program with CCC, and she congratulated me on my accomplishment. Tatiana's great phone manner was invaluable!!

7 years ago

star star star star star

Marsha Babcock Minneapolis, MN

I could not remember my password so I got help so I can get In and do my 3 month information on my remaining credit cards. I am very happy with my service today and with this company. My credit score is going up as every card is paid off.

7 years ago

star star star star star

Louis Bailey Trenton, NJ

Elizabeth was and is awesome!! Her assistance was Tremendous and she is extremely knowledgable, non-judgmental and professional!! All she kept saying was relax and I/we are here to help and more than help she did!! Elizabeth B!! Thank you you made my day!!

7 years ago

star star star star star

Elizabeth Bergollo Saint Cloud, FL

Gloria was great at her customer services. She answered all my questions in a very calm actitud and ensure I understood all her responses. She advice me on how to go to the web page to see my account info and also provided me specifics details on each account proposals and responses. I was very happy to talk to her. Thank you Gloria!

7 years ago

star star star star star

James Davis

Wanda was kind and very patient. Her knowledge of the situation was extraordinary. She provided excellent customer service and I am most grateful to her in proffering information to make sure personal accounts are up to date.

7 years ago

star star star star star

Judy McClain Evansville, IN

Discussed an account that I want paid off when payment is made in February. Tatiana was so helpful and very nice. In fact, I have never had any problems with your company! We discussed where this pmt amount will move next month. So happy! Keep up the good work!! Judy

7 years ago

star star star star star

SADRACH N

IST ONLY BEING FEW MONTHS THAT I JOIN CONSOLIDATED CREDIT, AN IS A GOODS PLUS HAVING A GOOD CUSTUMER SERVICES SINCE MY FIRST DAY OF JOIN CONSOLIDATED CREDIT,ALWAYS THEY ANSWER YOURS ? WITH A GOOD PLUS SATISFACTION. THANKS; -TATIANA-

7 years ago

star star star star star

Janice Bufford

My experiences with staff of Consolidated Credit Solutions was kind, pleasant and helpful. After going through the process of getting on the program, my stress level has dropped tremendously and I am hopeful that with taking the proper steps, there really is light at the end of the tunnel! We can have a better future!

7 years ago

star star star star star

Lynnette

You helped us get back on our feet again. We are very thankful. Your company and staff have been there every phone call, every question and every encouragement. You have mediated and coordinated everything with our creditors and my husbands credit has come back. Thank you all so much.

7 years ago

star star star star star

Diane Ramirez Tedesco East Meadow, NY

Tatiana was very helpful,polite and professional. I enjoyed speaking with her about my up coming payment automatically withdrawn from my account. She assisted me smoothly and efficiently. Consolidated Credit should have more customer service reps like her! Thank you for the great service.

7 years ago

star star star star star

Lynn

Your company have worked diligently for us over the last few years and we are truly grateful for the expert advise and courteous assistance we needed to become debt free consumers! Thank you for your encouragement and flexibility!

7 years ago

star star star star star

Althea Hinds

I am a client of CC & contacted customer service as it relates to my account. Tatiana expertly handled my verbal request and did so using the knowledge skills and ability needed to complete the transaction. In addition to a professional manner, Ma. Tatiana was very courteous & pleasant. Thank You for such wonderful service

7 years ago

star star star star star

S Nute Contoocook, NH

Bibi was extremely thorough and very helpful. Working with her today was a pleasure. As I explained to her on the phone, dealing with credit problems is not only painful but embarrassing. Having someone as helpful as she was today made the process much more pleasurable. Thank you Bibi

7 years ago

star star star star star

Dianne Bradsher Bethania, NC

Your representatives have done an "above and outstanding job to make me aware of a problem that was occurring expense" that was going on with my Finger Hut account. I appreciate you so much and will be letting others know what an "Outstanding " job you do!!!!!

7 years ago

star star star star star

Thomas Alderman CO

The customer service has been stellar during my 4 year journey with Consolidated Credit. I recently spoke with a representative to make arrangements for my final payment. I would recommend Consolidated Credit for anyone how is overwhelmed with credit debt.

7 years ago

star star star star star

Anne Marie Fierst East Hanover, NJ

In the three years that I've been dealing with Consolidated Credit, I've had only good experiences! I'm happy to say that my debt is 80% gone and my credit score is on the rise! Customer service personnel are always so pleasant and helpful. I highly recommend Consolidated Credit!

7 years ago

star star star star star

M Sales Harrison, AR

I could not have asked for a better experience today when I called to add some accounts to our consolidation. Juan was very patient and helpful and walked me through the whole process. I now feel like the weight of the world is off our shoulders and that there is a light at the end of the tunnel!

7 years ago

star star star star star

Kevin King Pearland, TX

My experience was so quick and easy that I'm sure that the entire revision of my account took less than two or three minutes tops! It is fantastic when,as a customer, you don't have to explain yourself over and over to have your concern addressed properly. Thank you very much. I am completely satisfied with your service!

8 years ago

star star star star star

Ann Nizzardi Williamstown, NJ

Everytime I called Consolidated Credit I received courteous, pleasant service.Since the start, everyone has treated me with the utmost respect.Thank you to all. Tatiana, Sarina, etc. You took this nerve racking, embarrassing time and helped me relax and trust your expertise. Thank you for EVERYTHING!

8 years ago

check_circle

Review Source

star star star star star

Kristen White South Jordan, UT

Everything is easy to access and very straight forward. Thank you!

2 months ago

Consolidated Credit Logo

Reply from Consolidated Credit

Dear Kristen,
We aim to provide the best possible service and are glad you've found it to be convenient and easy! If you’ve been happy with our service, please consider referring us to family and friends! Tell them to give us a call at 877-987-3337. Don’t forget to follow us on Facebook, YouTube, and everywhere else: https://tinyurl.com/zbuerhax

Feb. 26th, 2024

star star star star star

Sewing Lady

Everyone I have talked to is very knowledgeable, helpful, and very polite.

2 months ago

Consolidated Credit Logo

Reply from Consolidated Credit

Hi Sewing Lady,
We strive to provide a professional, convenient, and knowledgeable experience and are pleased to know that's what you've received! Thank you for sharing your experience.

Feb. 26th, 2024

check_circle

Review Source

star star star star star

Mario Olarte Boca Raton, FL

Great Program! The system is set up in a way that really works.

2 months ago

Consolidated Credit Logo

Reply from Consolidated Credit

Hi Mario,
Thank you for choosing Consolidated Credit! We're happy to know that your counselor found a program that is right for your needs and goals. If you ever recommend us to anyone, tell them to call 877-987-3337. You can also stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax

Feb. 16th, 2024

check_circle

Review Source

star star star star star

rodney mendieta Fort Lauderdale, FL

Excellent services and the customer service is top notch, Kudos to Jose T.

2 months ago

Consolidated Credit Logo

Reply from Consolidated Credit

Hi Rodney,
Thank you for sharing your experience and letting us know that Jose went above and beyond for you! If you recommend us to family or friends, tell them to call 877-987-3337. We’re here to be your advocate - stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax

Feb. 16th, 2024

check_circle

Review Source

star star star star star

Sandy Hart Brenham, TX

Very professional when contacted. Love their debt consolidation program. VERY helpful.

3 months ago

Consolidated Credit Logo

Reply from Consolidated Credit

Dear Sandy,
Thank you for letting us know you're getting the high level of service you deserve and the effective program you need. We appreciate the chance to assist you in achieving your financial goals! If you ever recommend us to anyone, tell them to call 877-987-3337. You can also stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax

Feb. 16th, 2024

check_circle

Review Source

star star star star star

Mary Fuller Minneapolis, MN

Everything was explained to me. Good communication. Excellent customer service.

3 months ago

Consolidated Credit Logo

Reply from Consolidated Credit

Hi Mary,
Great customer service and transparent communication are at the forefront of our mission and it's a treat to hear that's what you've experienced! If you’ve been happy with our service, please consider referring us to family and friends. Tell them to give us a call at 877-987-3337. Don’t forget to follow us on Facebook, YouTube, and everywhere else: https://tinyurl.com/zbuerhax

Jan. 12th, 2024

check_circle

Review Source

star star star star star

michael L Wallace Arlington, TX

My son got into credit card debt and we contacted Consolidated Credit for help. The representative walked us through what the process would entail, was straight forward, and VERY helpful. We decided to use the company. They worked with the creditors and was able to get him out of a financial hole. I would HIGHLY recommend Consolidated Credit to anyone with credit card debt.

1 year ago

Consolidated Credit Logo

Reply from Consolidated Credit

Welcome aboard to your son, Michael!
Thanks for letting us know how we did! We’re happy we were able to help your son find a solution to get out of debt. If you or your son have any questions about the debt management program or what you can expect now that you’re enrolled, please don’t hesitate to call us. We’re here to help!

Jun. 6th, 2022

check_circle

Review Source

star star star star star

Karen Rapp CA

I had been going through a divorce and my ex left me with a lot of credit card debt. I felt ashamed to go to a debt consolidated company but somehow said it would look better than filing bankruptcy. They were so helpful and kind. After everything was done, it felt so freeing and I now don’t felt ashamed. A lot of people go through this at difficult times.

2 years ago

Consolidated Credit Logo

Reply from Consolidated Credit

Hi Karen,
We appreciate the opportunity to assist you. It’s our mission to help people in your situation find solutions to become debt free. If you have any questions or run into any challenges down the road, please don’t hesitate to give us a call. We’re here to help!

Nov. 12th, 2021

check_circle

Review Source

star star star star star

R J Willis Warren, MI

It is a breath of fresh air to know you have a team of people who have your back in fixing your debt problems, Thank you.

8 months ago

Consolidated Credit Logo

Reply from Consolidated Credit

Dear R J,
We understand how important good, responsive customer service is when getting help with your debt. Thanks for sharing your experience and letting us know the effort of our teams is making a difference.

Aug. 15th, 2023

star star_border star_border star_border star_border

Stephanie Johnson Little Rock, AR

I contacted Consolidated Credit via their website and went through their budget process. I then scheduled a call at noon the same day. Someone called me, I answered, and the call hung up. I called that number back and left 2 messages and they finally called me back. When I did, the same thing happened that happened the first time and the call was hung up. I am not at all impressed with this company to actually help me get rid of my debt. I sure won't be trying to do business with them again.

8 months ago

Consolidated Credit Logo

Reply from Consolidated Credit

Hi Stephanie,
Thanks for sharing your experience. We regret to hear there may have been technical issues that prevented you from getting the help and customer service you deserved. We've forwarded this review to our client services team and they are investigating both your case and any potential issues with our system. Could you please email [email protected] with your experience and personal information? We were unable to find you in our client database with the name Stephanie Johnson. With your information, we'll be able to find all of our attempted interactions with you and better troubleshoot what may have went wrong.
We would love the opportunity to show you how personalized, attentive, and helpful our customer service can be. If you would still like help in the future, please contact us over email or give us another call at 844-455-1472!

Aug. 16th, 2023