Name: Americor
Rating: 4.9

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James Danburg Minneapolis, MN

Have had conflicting directive advice from some advisors. Their approach is reactive rather than proactive, and their Portal has severe limitations on formats that can be added to the document vault. Also, clients cannot view many documents or emails that staff have supposedly received.

2 years ago

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Barry Russell Antioch, CA

When I started working with Americor, they were very responsive and helped me upload or otherwise provide information to identify my debts and to identify how I was going to make my monthly payment to them for their services. Once they started, I rarely heard anything from them. I do not think that they are good at making "good will" calls, just checking to see how things were going or if I needed any assistance. I find them lacking in communication.

2 years ago

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Tami Gray Dallas, TX

It was only a short term solution that had caused me years of frustration. I should’ve just pay them off with a little bit of interest because they’ve drag this out and it’s ended up costing me more than it would have with my zero interest for the short interim. I followed all the protocols and nothing was as clean as they made it sound. I still have multiple accounts inaccessible because they’re listed as my POA long after my debts are resolved and all criteria completed. I’ve called and they’ve not taken action and these accounts that weren’t part of the debt restructuring are going to be closed eventually for going dormant. This will ultimately decrease my credit score since they are long time accounts that will be closed due to administrative negligence. If I had the choice, I would never have gone through this process, but I had a job to pay the bills. It just helped me to not pay interest. I ended up paying them when IIf I had the choice, I would never have gone through this process, but I had a job to pay the bills. It just helped me too not pay interest. I ended up paying them when I would’ve paid an interest in a long run in my credit suffered, and still has not recovered.

2 years ago

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Ron Asby Iowa City, IA

Very satisfied with americor. I would recommend them to anyone struggling with debt. The ease of not having to worry about creditors calling is a stress reliever

2 years ago Edited January 10, 2024

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Lincoln Eckard Yulee, FL

I really haven’t heard anything about any settlements except one maybe so I don’t know exactly what’s going on. I’ve been paying my money every month and I have not got an update on that yet.

2 years ago Edited May 13, 2024

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Bre E. St Louis, MO

Doesn’t work with you when you’re low on funds. I tried to work with Americor when I lost my job and was behind on my mortgage. When I asked them about lowering my payment they said no this is the amount we have to have every two weeks. So for three months my credit was ruined and I have had better luck just working directly with the creditor my self.

2 years ago

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Adam Hensley Pikeville, KY

Have paid almost $1000 dollars in and have yet to receive a call from anyone about my case. Anytime I need something I have to call. I’ve received zero feedback on progress and most of the time when I call I get very vague answers from customer service. Have received letters from a couple of creditors wanting to settle for a lesser amount. Have uploaded those documents to the portal and have gotten zero feedback on those as well. I understand it takes time but I think a monthly or bi-monthly check in from the Americor team would give customers a peace of mind when it comes to the program.

2 years ago

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Darius Taylor Memphis, TN

Customer service is excellent and very helpful at breaking down everything. I'm looking forward to being debt free and I recommend Americor to anyone. Thanks

2 years ago

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Matthew San Francisco, CA

Amazing customer services talked me through all my possible worries about being late on credit card payments and was very informative on every question I had.

2 years ago

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Julie Alcaraz San Bernardino, CA

I initially signed up with Jonathan S he explained the procedure to me and I understood completely so I decided to try it. Sadly in instances when I email I received email response saying I would be contacted by a member. Although it did not happen within 24 hours as I expected, by that time I had already decided to close my account.

2 years ago

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Sean Kelly Seattle, WA

Just recently started with them. The reps I've spoken with make you feel good with them understanding where you are and actually want to help. It's a good feeling.

2 years ago

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Leanda Hyland MA

I got notified that my first company has responded to the offer. I went on my account & approved it. I keep getting texts & email telling me it is time sensitive and I need to approve. When I go on my account, it shows I have approved it.

2 years ago

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James Rowse Bullhead City, AZ

Two months in program So far -My bank account was overdrawn $37, because your system drew a payment that was not supposed to, be due to payment change from bi monthly to monthly. -7 of my accounts now have late charges applied.

2 years ago

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Raina Manchester, NH

I made a mistake and missed my very first payment. It was my own fault. I'm terrible with my budget (kinda why Im in the program)... Thing is when I called to ask for help in finding a solution the Americor employee was short with me, judgemental and just plain unfriendly toward me. For instance, when I told her how I made the mistake she basically said she didn't believe me. Also, right away she asked me if I'd like to cancel my program... Wow! No, I don't! I hung up. Cried a little and called my bank. In giant contrast, my BANK was very nice and very helpful...

2 years ago Edited January 10, 2024

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Marvin Neroes

Solar Americor has been on time with its promises good customer service the experience is great and the staff is very knowledgeable and helpful 😀

2 years ago

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Kathryn San Diego, CA

Everyone isHelpful,, attentive friendly . They are always helping everyone with their questions. The website brings my comfort to hear about other people in the program.

2 years ago

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Josie San Antonio, TX

So far it's been a great experience, we have settled our first case and that felt wonderful. It feels good to have such wonderful people helping me out.

2 years ago

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Priscilla Porter Norristown, PA

So far it’s not much being done or have to do. I just had first creditor call today. I missed them but I’m sure they’ll call back. Customer service is good if I think of anything they email before I can ask

2 years ago

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Jodi Schweiss Le Center, MN

I like that Americor is dealing with my creditors, but it just is taking alot longer than I expected to start making any progress. It will come though.

2 years ago

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Beth Missoula, MT

I liked their friendly professional outreach. But I did not like their follow-up to my many requests and questions, about upgrading my creditor`s list. It still shows, on the client portal, the same inaccurate list from my initial contact.

2 years ago

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William Baltimore, MD

I have a loan from a company called maxlend. They charge high interest rates. When I talked to Peter, he assured me that if I called back the next day, that they would be able to add it to the debt consolidation. The following day I called and they said they needed a copy of the agreement. I emailed it to them, then later on I got an email saying that they couldn't do anything with it because the interest rate was out of their parameters. I feel like I have been lied to.

2 years ago

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Audrey Ruston, LA

Everyone was very nice and helped me with what I didn’t understand. Thank you for helping me with all of this, I would definitely recommend you to anyone.

2 years ago

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Wendy Birmingham, AL

I'm very happy with Americor. Any questions I have has were answered quickly. They were able to obtain settlements on my accounts very timely. Overall a very good company.

2 years ago

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Desmond

None of my debts have been settled yet as i just started working with Americor but i am very optimistic considering the great customer service i’ve received thus far.

2 years ago

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Ron Carlin New Orleans, LA

So far so good. Very responsive and helpful. Facebook community is excellent too as it calms my nerves. It's more of a support system for me and am so glad I signed up.

2 years ago

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Flora Gadsden, AL

I like the fact that all my bills will be paid in less time and I can save thousands of dollars and I pay one monthly payment that I can aford thank you very much Amercor.

2 years ago

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Samantha Tucson, AZ

Customer Service in setting up my account was easy and so professional. I love that I can go on the app and look at everything regarding my account and where it stands.

2 years ago

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Josie Merida San Francisco, CA

Americor was able to settle with my debtors, and I was able to start rebuilding my credit score. I recommend Americor to anyone who is looking to rebuild their credit.

2 years ago

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John Hohnstreiter

1 year ago

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Kathy Bishop Randolph, VT

It really turned out the way they explained it. I am very happy. I want to give Samantha E who monitors the social media a big kudos. She really helped me to get my Credit 9 loan going. I am very grateful to her.

1 year ago

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Ron Kellis

Total understanding of my needs , very knowledgeable and friendly

4 months ago

Reply from Americor

We’re so glad to hear you felt understood and supported! Our team always strives to be knowledgeable, friendly, and attentive to your needs. Thank you for sharing your experience with us!
-Americor

Aug. 27th, 2025

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Doug Stiles

No real complaints or accolades at this time…….satisfied with program….

4 months ago

Reply from Americor

We appreciate you taking the time to share your feedback. We’re glad to know you’re satisfied with the program, and we’ll continue working hard to make sure your experience stays positive!
-Americor

Aug. 27th, 2025

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Meredith Landry

Ryan Lang helped a great in beginning. Gina Pihl was very informative a polite today!

4 months ago

Reply from Americor

Ryan Lang was incredibly helpful in the beginning and really set a great tone for the process. Today, Gina Pihl was very informative and polite she answered all my questions and made everything clear. Grateful for the support from both of them!

Aug. 6th, 2025

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Sherry Hinojosa

Very nice and understanding. Made me hopeful about getting out of debt.

4 months ago

Reply from Americor

Thank you so much for your kind words! 💙 We're so glad our team was able to give you hope and clarity. You're not alone in this—together, we're working toward a debt-free future! 🙌

Jul. 31st, 2025

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Carolyn Laborde

She was very helpful and calmed me down about the court summons.

5 months ago

Reply from Americor

We’re so glad she could help calm your nerves court summonses are stressful, but having the right support makes all the difference! Thanks for sharing your experience, and we’re here for you every step of the way! 💙✨

Jul. 29th, 2025

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Areli Cruz

Although she was unable to help me resolve as expected, she did give me options, and was empathetic

5 months ago

Reply from Americor

Thank you for your feedback. While we’re sorry to hear that the resolution didn’t meet your expectations, we truly appreciate you acknowledging the effort made to present options and provide support.

Our goal is always to offer transparent guidance and compassionate service, even when challenges arise. If there’s anything more we can do to assist or revisit your options, please don’t hesitate to reach out to our Office of the President at 📧 cs@lib1st.com — we’re here to help.

Sincerely,Americor

Jul. 24th, 2025

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Ann Frey

Everyone was very good to work with And took the time to answer my questions.

5 months ago

Reply from Americor

Thank you so much for your kind words! We’re thrilled to hear that our team took the time to answer your questions and made your experience a positive one. It means a lot to us that you felt supported throughout the process.

If you ever need anything in the future, don’t hesitate to reach out. We’re always here to help.

Warm regards, Americor

Jul. 24th, 2025

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Terry Adair

Excellent customer service So helpful with my issue. Very kind and caring.

5 months ago

Reply from Americor

Thank you so much for the kind words! 💛 We're blushing over here! Our team always aims to serve with heart, and it means the world to hear that you felt truly cared for. If you ever need us again, we’re just a call or email away!

With appreciation, Americor

Jul. 24th, 2025

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Jordan Schulz

Americor does all the ground work and negotiating so you can be worry free.

5 months ago

Reply from Americor

"We love to hear that! 🙌 At Americor, our goal is to take the stress off your shoulders so you can focus on your future—not your debt. 💼💙 Thanks for trusting us to do the heavy lifting. We're here for you every step of the way!

Jul. 23rd, 2025

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Lisa Krell Aulicino

Infiniti was respectful, explained the issue well and was able to help me.

5 months ago

Reply from Americor

Thank you for sharing your experience! We’re glad to hear that Infiniti was respectful, clear, and helpful throughout your interaction. We’ll make sure to pass your kind words along—she’ll be happy to hear them!

If you ever need further assistance, we’re here for you. Americor

Jul. 24th, 2025

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Christopher Culbe

They helped me get out of a tight financial spot caused by my divorce

5 months ago

Reply from Americor

Thank you for sharing your experience, Christopher. We’re glad we could help you through a tough financial time during your divorce. If you ever need support moving forward, we’re here for you.

Best regards, Americor

Jul. 24th, 2025

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Jeff “DetJeff”

Shaunai S Answered my questions clearly and quickly. Thank you

5 months ago

Reply from Americor

Thank you, Jeff! We’re glad Shaunai S was able to answer your questions clearly and quickly. We’ll be sure to pass along your thanks!

If you need anything else, we’re here to help.

Jul. 24th, 2025

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Vada Howard

she was very pleasant and professional and made me feel comfortable

5 months ago

Reply from Americor

Thank you for your kind words! We’re happy to hear that she made you feel comfortable with her pleasant and professional approach. We’ll be sure to share your feedback with her.

If you ever need anything else, we’re here to help. Americor

Jul. 24th, 2025

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dianne stolle

Very professional answered all my questions. Nice repor. 10+

5 months ago

Reply from Americor

A 10+ review? That’s grate news! 😄 We're thrilled to hear you had a gouda experience and that our team could provide the answers you needed with a touch of professionalism and a whole lot of care.

Your feedback is the mac to our cheese it keeps us going! Thank you for taking the time to share it. 🧡

Jul. 17th, 2025

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Manar Razooki

Taniya provided excellent service and answered all my questions.

5 months ago

Reply from Americor

Thank you, Manar, for your kind words! We’re glad Taniya could provide excellent service and answer all your questions. We’re here to support you every step of the way!

Jul. 17th, 2025

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charles spiker

Very helpful. answered all questions. Made it very easy to follow along

5 months ago

Reply from Americor

Thank you so much! 😊 We’re glad to hear everything was clear and easy to follow. Our team is here to make the process as smooth as possible for you every step of the way! 💬💙

Jul. 8th, 2025

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Verified Customer

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Richard Bethlehem, PA

Great company. Got my first settlement in less then 2 months. Ty very much.

2 years ago

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Verified Customer

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Terry Claremont, NH

easy to work with and explains everything in a language you can understand

2 years ago

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Verified Customer

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Sharon Gulfport, MS

I like the customer service ! I dislike having to wait for the settlements.

2 years ago

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Verified Customer

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Pamela Carl Junction, MO

Every employee I have talked with is about helping however they can.

2 years ago