Name: Americor
Rating: 4.9

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Verified Customer

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Kevin Easterling

I like that my finances are getting paid off and all parties are happy. Would like the creditors to report the payoff so my scores will increase

1 year ago

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Verified Customer

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Cheryl Davis

Like how they take the time with you explaining your options. Letting you know what you need to do for as your creditors and payments.

1 year ago

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Verified Customer

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Bertha Yanez Los Angeles, CA

Every counseling was extremely knowledgeable that I worked with. I've been approved for credit 9 to pick settlement amputs.

1 year ago Edited January 12, 2024

Reply from Americor

Thank you for sharing your concerns about the costs associated with the debt settlement process. We want to address your questions and provide some clarity on the matter.

It's important to note that debt settlement can result in significant savings compared to paying the full outstanding balances on your debts. We negotiate with creditors to reduce the amount you owe, which can lead to substantial savings in the long run.

We apologize if this was not made entirely clear during the onboarding process, and we appreciate your feedback as it helps us improve our communication. Please contact us via email at officeofthepresident@americor.com.

Your satisfaction and financial well-being are our priorities, and we are dedicated to providing you with the information and support you need.

Thank you for sharing your concerns, and we look forward to assisting you further.

-The Americor Team

Nov. 1st, 2023

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Verified Customer

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cynthia misius East Peoria, IL

Very happy so far. Everyone is very helpful and is willing to help you. They answered quickly and helped me solve a problem.

1 year ago Edited October 16, 2023

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Verified Customer

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James K Chaska, MN

I informed the representative that I'm overseas and because of the time zone difference, I'm usually asleep, but the company continues to call me. I even informed the representative, email is the best way to communicate with me, but clearly he didn't include that in my file cuz the company continues to call.

1 year ago Edited December 15, 2023

Reply from Americor

We apologize for the frustration you've experienced due to the slow response and ongoing notifications of missed payments. It's essential that you have a clear and efficient experience with your debt settlement program.

We take your concerns seriously and are committed to addressing them. To resolve this issue and ensure that your program is back on track, please reach out to our team at officeofthepresident@americor.com. They can assist in rectifying the situation, addressing any missed payments, and providing guidance on the way forward.

Your satisfaction is important to us, and we appreciate your patience as we work to improve the communication and support you receive from us. Thank you for bringing this to our attention, and we look forward to assisting you in resolving these issues.

Sincerely,
Americor

Nov. 1st, 2023

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Verified Customer

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Terry jackson Minneapolis, MN

I was very pleased with the assistance I got from Tahani.She walked me through the process and returned my calls when I had questions

1 year ago

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Verified Customer

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Marcia Miller GA

I believe it as a good company to work with however they never reach out to you and let you know what’s going on or where things are at.

1 year ago Edited January 22, 2024

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Gladys Romero Sandy Hook, CT

Great company! Customer service excellent help me with all my concerns regarding the account step by step, Thank you Americor

1 year ago Edited January 2, 2024

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Leslie Morris

I don’t see anything changing and didn’t know that I am being charged for every transaction when you guys are taking my money ACH why is there a charge when nothing changed or being done?

1 year ago

Reply from Americor

Thank you for sharing your concerns, and we appreciate your feedback. We understand your frustration about the charges and the perceived lack of progress.

We want to assure you that we're actively working on your behalf to negotiate with creditors and reduce your debt. The process can take time, and results may not be immediately apparent in the early stages. We encourage you to stay in contact with our customer service team, who can provide updates on the progress of your settlements and answer any questions you may have. You may also reach out with any questions or concerns via email at officeofthepresident@americor.com

We value your trust and are committed to improving your experience.

Thank you for your patience and for sharing your feedback.

-The Americor Team

Oct. 31st, 2023

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Verified Customer

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Debra Clarke Sacramento, CA

I don't think I like the way you do things. I can't pay you enough deposits to help me get my creditors paid because my income is so low. I'm afraid all my creditors will go into collections or worse because of the strange way you do things. I din't want that for myself.

1 year ago

Reply from Americor

We appreciate your honest feedback, and we're sorry to hear that our approach may not align with your financial situation and preferences. Your financial well-being is important, and we understand your concerns.

To address your specific concerns, we encourage you to discuss your financial situation and needs with our customer service team at 866-333-8484 or via email at officeofthepresident@americor.com.

Thank you for sharing your concerns, and we look forward to assisting you further.

-The Americor Team

Nov. 1st, 2023

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Verified Customer

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Wambleyburger Dade City, FL

These folks were super helpful and worked very hard to make sure my accounts were settled satisfactorily. Highly recommended. A+.

1 year ago

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Loriann Martinez San Francisco, CA

Alittle frustrating all the late phone calls, but other than that has been a good experience so far.Customer service is great. Very helpful and knowledgeable.

1 year ago Edited October 10, 2023

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Timothy Forest, VA

The guy I was in contact with never text me back when I text him. I think his name was Trevor not sure and I want to cancel. He lied about my payments that I was paying to the credit companies and pressured me into signing with you all. So CANCEL my account with your company.

1 year ago

Reply from Americor

We're truly sorry to hear about your experience and the issues you've encountered with the individual you were in contact with. We take your concerns seriously, and we understand your decision to cancel your account.

Please accept our apologies for any communication issues and any discrepancies in payment information. Your satisfaction and trust are of the utmost importance to us, and we regret that your experience did not meet your expectations.

To expedite the cancellation process, we kindly ask you to contact our customer service team directly at 866-333-8484 or via email at officeofthepresident@americor.com. They will assist you in ensuring your account is canceled as quickly as possible and address any remaining concerns.

We appreciate your feedback, and we are committed to improving our services and addressing these issues to prevent similar situations in the future. If you have any further questions or need assistance, please do not hesitate to reach out to our customer service team.

Thank you for sharing your concerns.

-The Americor Team

Nov. 1st, 2023

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Verified Customer

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Maretta Reynolds Booneville, KY

The service has been very good and they have made alot of progress in a short period of time. It has relieved alot of stress for me

1 year ago Edited February 20, 2024

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Deborah Waterbury, CT

I love the way they let you know about everything and how sweet and kind every person I have spoken with has been more than helpful .

1 year ago

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John Hughes Washington, DC

Feel a little uninformed, not really getting answers to my calls/messages,or getting late responses. Plus don't understand why some of the debts aren't being paid even though there are enough funds available to pay them.

1 year ago

Reply from Americor

Thank you for sharing your concerns with us, and I want to express my sincere apologies for any frustration or confusion you've experienced. Your feedback is invaluable, and we take your comments seriously.

I'm sorry to hear that you feel uninformed and have not received timely responses to your calls and messages. This is not the level of service we aim to provide, and I assure you that we are actively working to address these communication issues.

We kindly request that you reach out at officeofthepresident@americor.com.

Your satisfaction is important to us, and we are committed to improving your experience with our service. Thank you for bringing these issues to our attention, and I appreciate your patience as we work to resolve them.

Sincerely,
Americor

Dec. 26th, 2023

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Verified Customer

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Tim Glendale, CA

Would like to contribute more towards this process, currently not possible. Looking forward to another settlement. Thank you

1 year ago

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Verified Customer

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Marchelle Hopson GA

I’m super appreciative for the Americor program & their representatives. They’re friendly & knowledgeable, also encouraging through the process.

1 year ago

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Verified Customer

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Chris Duffy

I have been with the company a little over a month, but so far Americor has allowed me to save money and provide excellent 24/7 support!

1 year ago

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Verified Customer

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Cindy M Ward Hemet, CA

I'm pretty content everyone have been very informative and letting me know what they were doing with my account thank you Americor

1 year ago Edited December 22, 2023

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Carl Rizzo Atlanta, GA

I Love Americor I already paid off 5 of 6 accounts . And I have to work on getting the last one paid off. I highly recommend Americor.

1 year ago Edited December 22, 2023

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Rhodes Hialeah, FL

When I signed up with them I was very happy but I soon find out this is pure garbage, I called to ask a question and was left on hold for 39 minutes and then they hanged up on me, I tried another day and was left on hold for almost an hour until I got tired of waiting and hanged up myself, tried a 3rd time when I finally was able to speak to someone and I cancelled my account with them, I can't deal with a company that when I have a question I can't call to get answers

1 year ago

Reply from Americor

I want to sincerely apologize for the frustrating experience you've had with our customer service, and I appreciate your honest feedback. It's disheartening to hear about the difficulties you encountered when trying to get assistance and the long wait times you endured.

I completely understand your frustration, and I want to assure you that your concerns are taken seriously. I'm truly sorry for the inconvenience and disappointment you've experienced with our service.

If there's anything specific you'd like to address or if you have further concerns, please feel free to share at officeofthepresident@americor.com. Your feedback is crucial in helping us identify areas for improvement, and we are committed to making the necessary changes to enhance your experience.

Thank you for bringing this to our attention, and I apologize for any inconvenience you've faced.

Sincerely,
Americor

Dec. 27th, 2023

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Verified Customer

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Birgit Grandview, MO

I could always connect to someone even when I had questions in the Facebook group. They were sure to get in touch with me to answer questions

1 year ago

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Leslie Berrien Springs, MI

I am very satisfied with americor they have done a great job for me I have no complaints things moved on quickly And they kept me informed

1 year ago

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Marybeth

This is by far the best and easiest debt place I have found. They are there for u anytime u have a question. I am very happy I went with them.

1 year ago

Reply from Americor

Thank you for taking the time to share your positive experience with Americor! We're overjoyed to have been of assistance. Your success story motivates us to continue providing exceptional service. Best regards, Americor

Sep. 25th, 2023

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Verified Customer

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Bruce Brownstein

I am proudly seven payments into my "restructuring program". So far, everything is quiet and smooth. For this, I am very pleased.

1 year ago Edited September 15, 2023

Reply from Americor

Dear, Bruce. Thank you so much for taking the time to write us such a kind review. You can always count on us to assist you! Best regards, Americor

Sep. 25th, 2023

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Xavier

Very easy and flexible. They are very helpful and they had a solution to all my problems. Definitely choose AmeriCor. Everything is pretty smooth.

1 year ago

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Verified Customer

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Prence

It helps people out during their troubled times. They basically explain it and are sympathetic. Americor is the way to go.

1 year ago

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Verified Customer

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Miguel Perez

Very good company l recommended they really do their job,they also work hard to make sure that you have what they offer you.

1 year ago Edited February 28, 2024

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Jill

The customer service guy I worked with was fantastic - he was easy to talk to, understanding, and he made it all make sense to me.

1 year ago

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Verified Customer

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Jonathan

They'll help you get out of debt. They worked with me well and it helped me out at the time. It's been positive and good.

1 year ago

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Verified Customer

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Donna

I really, really liked working with Miles and Sophia. They are the nicest people I have talked to ever on the phone. Excellent service.

1 year ago

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Verified Customer

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Frances

It was pleasant, smooth, and exceptionally fast. They were courteous, informative and gave me the information that I needed to proceed.

1 year ago

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Verified Customer

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Irvin

The representative was very detailed, explaining everything that I needed to proceed. I would recommend it to anybody who needs the help.

1 year ago

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Verified Customer

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Ricardo

When you needed help, definitely contact americor. Every question that I had was answered thoroughly and I am satisfied.

1 year ago

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Antoine

All my questions was explained and in detail and it really helped me with my decision to go ahead and and see if Americor can help me with my debt situation.

1 year ago

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Verified Customer

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Berta

They've been very helpful, answer all my questions, explain everything so clearly since the beginning. They show me how to do everything.

1 year ago

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Verified Customer

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Kevin Bellmore, NY

They help put your mind at ease. They have settled some of Mt credit cards to date, and are working hard to clean up the rest.

1 year ago Edited January 10, 2024

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Francisco

All the information was provided to me and all my questions were answered by the representative. So far everything has been excellent.

1 year ago

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Verified Customer

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Tyler

It was friendly, it was easy. All the details I needed about the company was given to me simply, and it was just a smooth process.

1 year ago

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Melody P Williams Decatur, GA

I rate Americor five stars because they have shown excellent customer service on all phases of this debt relief program.

1 year ago

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David Brian Anthony Indianapolis, IN

Everything started out great, I believe her name was Jessica, which she was friendly and knowledgeable, when came time to do our onboarding, we received messages to call so they could complete the onboarding process,after calling several times, my wife and I both have't received any calls back, my wife even sent emails.

1 year ago

Reply from Americor

We' sorry to hear about your experience and also want to thank you for sharing your concerns with us. Unfortunately, We are unable to locate you in our system based on the information provided in order to better understand and hopefully resolve your concerns, please email us directly at pr@americor.com so we can help you resolve this.

Jan. 10th, 2023

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David W Cupp Jr. San Angelo, TX

Well informed. Laid out what was going on in my life and he explained all my options so I could make the best decision for me.

2 years ago

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Irma Fresno, CA

I am new to Americor but so far they make you feel stress free and explain everything to you answer all of your questions.

2 years ago

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Demetria Robinson Hogansville, GA

The whole experience was just easy and fast to get everything started. Very nice and knowledgeable people to are please to help

2 years ago

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Verified Customer

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Daniel Wise El Cajon, CA

They have been around for years, and I went through some financial downturn in the 2000 real estate crash and Bush Recession.

2 years ago

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Marisela Salcedo Hialeah, FL

It was a very good experience it made me feel comfortable to decide to go ahead and do the debt consolidation with them.

2 years ago

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Verified Customer

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Gloria W Parlier GA

With AMERICOR, you know without a doubt you are being taken care of! They keep you informed by email & by phone. Excellent customer service!

2 years ago Edited January 10, 2024

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Sonia Meza Azusa, CA

Had a good first experience with the agent. I wish i can remember her name , she was super helpful and great customer service.

2 years ago

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Verified Customer

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Vassil Vassilev Fairview, NJ

On the second week Americor already successfully negotiate with one of my creditors for 50% off of my debt. I can breathe and low my stress!

2 years ago