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Americor

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8.2

Overall Score

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Theresa Vidad

This is the first time that i am going with Americor , and so far its going good for me , i dont have to worry. I really happy that i can count on Americor

6 months ago

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Amy Rutschmann

I really feel safe with them handling my financial issues. You have to trust the process. I would give them 5 stars if they communicated more along the way through the process.

6 months ago Edited April 29, 2024

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David Lieberman

They have been a tremendous help negotiating with creditors to reduce my credit card debt accumulated after I lost my job. Making affordable biweekly deposits is easy.

6 months ago

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Erin Idzerda

Helped reduce my monthly payment drastically! Has reduced my stress level immensely. I believe my blood pressure has been reduced significantly since joining the program.

6 months ago

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Dennis C Miller

Americor is amazing, so professional and knowledgeable. My representative is John S, and I am thrilled to see the positive results of their actions. I highly recommend them.

6 months ago

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Debbie McClurg

Tiffany was very well informed as to how Americor worked. In addition, she understood about medical issues we've had in less than 2 years that changed our finances.

6 months ago

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Ethel

Allison helped us get into this program. We are excited and hopeful. We need the help. It has been easy to understand. So we will see if it is everything we hope for.

6 months ago

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George McDuncan

I'm a new customer and this was a customer service call to see if I had any additional questions and to make sure everything was okay. Great customer service.

6 months ago

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Edward Cooper-Narvaez

When I first talk to the representative I did not realize That you talked to my creditors to reduce the amount I owed I first thought this was a loan. but now I amd happy with what is happening.

6 months ago

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Marie hurley

This company gives me piece of mind they are doing a great job the only thing is when I download a document it would be nice if would let you know on the app if it’s added

6 months ago

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Rudolph Ward

It's been a great journey letting Americor handle all of my financial issues to help me get things straight and back on track they're doing a great job.

6 months ago

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Keith Gibson

The young man who helped us, Ryan M, was so helpful and walked us through the process with ease. He really made this whole experience a sincere pleasure. Thanks, Ryan!!!

6 months ago

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Chanel Drake

It's too soon to really rate because I just started. But I like the fact how helpful they are and how confident I am in them to help me get out of debt.

6 months ago

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Patricia Ann Jimenez

I entered into the program a few months ago. The team has been super supportive, response time has been amazing. I look forward to them helping me on my journey to success.

6 months ago

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Karla B

I like the fact that my accounts are settled quickly. I don’t like that when I have an offer it tells me to approve through the app as soon as possible but there isn’t anything to approve available for a few days.

6 months ago

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Courtney West

Americor helped me get out of debt when my company outsourced my job and I was laid off and struggled to pay back my debts. I had my accounts settled within 3 years

6 months ago

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Stacie Endicott

This company helps with negotiating however keeps you in debt by making small payments to creditors to keep you in the program longer to make money off the interest of the loans. When you call to inquire about specific questions you get the same questions and they say a manager is never available to help. They waited to negotiate my last card to get me to proceed with their credit9 program which did pay off the remaining 2 loans and that is when they negotiated my last card but then I was set into a new loan contract for 30 more months of lower payments so more money can be made off interest. I paid all my payments and they were paid on time. There is no excuse for 10$ payments with a 5$ bank fee per month being made to more than one creditor when I was paying 911.44/MO. I called and emailed several times to have this corrected and was given numerous excuses as to why the payment could not be increased to a more feasible number especially when paying a 5$ bank charge each time a payment is made. Will not recommend!

6 months ago

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Reply from Americor

Thank you for taking the time to share your experience with us. We regret to hear that you were not satisfied with our service and that your experience did not meet your expectations. We take your feedback seriously and want to understand the issues you encountered regarding the size of payments, the bank fees, and your concerns about our program.

Your feedback is valuable to us, and we would like to investigate your case further to address your concerns. Please reach out to us directly at Officeofthepresident@americor.com at your earliest convenience so we can discuss your situation in more detail and explore potential solutions together.

We apologize for any inconvenience you experienced and look forward to the opportunity to work with you to resolve these issues. Thank you again for bringing this to our attention, and we hope to hear from you soon.

Kind regards,
Americor

Apr. 19th, 2024

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Shelby Robson

The ease of registering the constant contact and the availability for contact. My stress has been greatly reduced and I definitely think it’s y’all at americore

6 months ago

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Ann Ebata

Life savers Laura was so patient and thorough with this entire process! She help us feel comfortable and confident about our debt and how to over come it so grateful ☺️

6 months ago

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Cynthia Burnett

So far so good. 😊 Less than a month in an have accepted my first settlement offer! 59% savings plus the interest. Fingers crossed 🤞 for the rest to go smooth.

6 months ago

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Deagra Small

Customer Review Video

7 months ago

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Radika

Carlos P. has been extremely informative and helpful. He explained everything in details. He was very knowledgeable as well. He answered all questions.

7 months ago

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Kay Taylor

I would recommend Americor to everyone with debt problems! They work with you and keep you informed each step of the way. Before you know it, you're out of debt!

7 months ago

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Kimberly Mears

I want to thank Ashley G. for her patience and help in this difficult situation. She helped to ease my mind and make this transition to financial freedom.

7 months ago

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David Navarro

I made 4 attempts to call and cancel opt out. Horrible experience finally 5th attempt agent was able to complete the process.Although he said he sent an email of the acct. Closure I've yet to receive it.The sign you up process is such a breeze but to opt out seems like a process agents playing games of hanging up on you or I can't hear you game 3x's over half an hour of ph. You can understand the frustration.

7 months ago

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Reply from Americor

Thank you for sharing your feedback with us, and we apologize for the frustration and inconvenience you experienced during your cancellation process. Providing a smooth and efficient experience for our clients, whether it's signing up or opting out, is important to us, and we regret that we did not meet your expectations in this instance.

We take your concerns seriously and would like to address them promptly. Please reach out to us directly at Officeofthepresident@americor.com at your earliest convenience so we can discuss your situation in more detail and explore potential solutions together.

Your satisfaction is our priority, and we are committed to improving our processes to ensure a better experience for all of our clients. Thank you for bringing this matter to our attention, and we look forward to the opportunity to make things right.

Kind regards,
Americor

Apr. 22nd, 2024

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Confesor Lebron

I don't have anything negative to say about Americor and I recommend Americor to anyone who wants to get dept free. So far so good very happy with my progress.

7 months ago

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Jonathan Henderson

An amazing experience so far 10/10 would recommend.They are life savers in this convoluted world of “life happens”.Thank you for what you guys do.Brilliant!

7 months ago

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Donna Pennestri

FRIENDLY VERY HELPFUL AND THEY MAKE SURE YOU UNDERSTAND ALL THE DETAILS. THEY ENCOURAGE YOU TO ASK QUESTIONS AND ARE ALWAYS AVAILABLE IF YOU HAVE A QUESTION.

7 months ago

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letitia armstrong

Christian was very knowledgeable he took his time to explain to me the process and the program I think I have made the right choice Christian I really appreciate you

7 months ago

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Erika Johnson

I've been in the program since August of 23. So almost 8 months and just had my first account closed. I knew it would be a lengthy process but when I started this was told it usually only takes 2 to 3 months for the first account to close. Just a little inpatient.

7 months ago

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Reply from Americor

Dear Erika,

Thank you for sharing your feedback with us. We understand that waiting for results can be challenging, and we appreciate your patience as you navigate through our program. While we strive to provide timely resolutions, each client's situation is unique, and the timeline for closing accounts can vary.

We apologize if there was any miscommunication regarding the expected timeline for account closures. Rest assured, we're dedicated to helping you achieve your financial goals, and we're committed to working diligently to ensure the best possible outcome for you.

If you have any further questions or concerns, please don't hesitate to reach out to our customer support team at Officeofthepresident@americor.com. We're here to assist you every step of the way and to provide the support you need.

Thank you for your continued trust in us.

Sincerely,
Americor

Apr. 19th, 2024

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John F.

Employees are very knowledgeable about the company’s services, they are very well trained, cordial to the clients & very willing to assist them whenever possible.

7 months ago

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Jane frye

I find very satisfying that the staff reached out to your client, If I were negative I would say that getting a late deposit added to your account was a little rough. so far so good.

7 months ago

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Joe Bonk

Americor has been awesome in helping me get my financial life back together. Communication has been smooth and pleasant. Actually seeing results faster than anticipated.

7 months ago

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Ugonna Ukwu

Personable, professional advocacy. As a busy nurse and health professional, I found the money education during my erractic windows of availability a Game Changer!

7 months ago

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Kerman Eddings

Mia was really helpful and really patient with me and made sure that I understand everything she was explaining to me. I really enjoyed working with her.

7 months ago

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Clarence Jones

Clear and concise questions and answers. Quick and direct responses with alerts and notifications of settlement offers. Maintained contact during the process until the final settlements and loan approval.

7 months ago

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Michael Jones

Because of the professional handling of my case. They were not afraid to admit that they made a mistake, and they corrected it. I am happy that I found them.

7 months ago

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Steve Moniz

Nick seemed very knowledgeable about Americorp’s offerings and he spent the time to reassure me that this was a viable path for me to take. He Was friendly and patient.

7 months ago

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Christy

Brian C. was very polite and very good at his job. I would have gone with Amicor except the company I am with said I would have to start all over.

7 months ago Edited March 25, 2024

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Kyle Farmer

I like the way they stay in touch with me and keep me informed every step of the way. Their customer service is very accommodating and prompt with service.

7 months ago

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JT Texpat

Tahni H! Extremely talented and helpful. She explained the process so thoroughly and professionally that it changed my perspective on this type program.

7 months ago

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C smith

Great process easy to talk to when communicating with staff from Americor keeping me in the loop on certain accounts they were working on overall great process

7 months ago

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Dorothy Payne Macon, GA

everything was great have taken Sasha burden off of me the young man who helped me with out of sight helpful, and I just prayed the Lord for this company

7 months ago

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Mari Hamilton

I have had the best experience with Americor They have been very professional and pleasant and have guided me through every step of my loan consolidation. Highly recommend.

7 months ago

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Suzanne Wright Los Angeles, CA

Horrible communication! I was served a judgement and tried so hard to get to someone who could help pay this bill 1st and NO ONE was available to help! Now I'm stuck in the program and wish I went a different route. There is literally ZERO communication with what's going on with my account. Especially when stuff like this arises. It's been over a year and 3 accounts are still listed as not settled. What happened was, they assumed I was going to take the Credit 9 loan, which I didn't because my payment would've been $150 higher than what I'm shelling out now. This would have really hurt my budget so I declined and now it seems my account is at a standstill, other than the money going to creditors who have already agreed to settle. I just wish there was a way to talk to the person handling my account. It seems like they are doing a really horrible job at it.

7 months ago

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Reply from Americor

We're sincerely sorry to hear about your experience and want to extend our apologies for any inconvenience you've encountered. We understand the frustration that can arise when communication channels falter, especially during crucial moments like resolving a judgment.

We strive to provide seamless communication and support to all our clients, and it's disheartening to learn that we fell short in your case. Rest assured, we take your feedback seriously and are actively looking into improving our communication channels to ensure this doesn't happen again.

Regarding the misunderstanding with the Credit 9 loan, we apologize for any confusion caused. Our aim is to always provide options that align with our clients' financial situations, and we regret any inconvenience this may have caused.

We want to address your concerns promptly and work towards a resolution. Please reach out to us directly at officeofthepresident@americor.com so we can discuss your account in detail and find a way to address your unsettled accounts and improve your overall experience with our services.

Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to make things right for you.

Sincerely,
Americor

Apr. 3rd, 2024

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Patricia Carlson Kansas City, MO

The lady who called was very informative. She was very polite and very business oriented. She explained everything. I was very pleased with the entire phone conversation.

7 months ago

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Don Bridges GA

Very professional, easy to talk with and explained everything in detail. We were very happy with her :) We look forward to her helping us through this process !!

7 months ago

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Tarsha Sanford, FL

the customers agents i spoke with where great they answer all my questions and explained everything in full detail so i was able to understand everything.

7 months ago

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Danni Tolbert Houston, TX

Loving everything about Americore. I am so happy I have found out this company. My debt situation was crazy but now my finances are a lot better at this time.

7 months ago

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Angelica Ybarra Minneapolis, MN

GREAT DECISION THAT I MADE GONG TO AMERICOR. I GET HELP AS NEEDED ON THIS PROGRAM. WHEN I CALL IN FOR ANYTHING I GET THE HELP THAT IS NEEDED AND NOTHING LESS.

7 months ago