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Americor

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9.1

Overall Score

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marcia j kovacs

Great customer service and education on your company!! Needed to change my life!!

2 years ago

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Debby Gallegos Milaca, MN

Brad answered all my questions and was very helpfull. He reasuured my insecurities

2 years ago Edited December 11, 2023

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Paula Cook Gomez Tacoma, WA

Quickly resolving my debts. I have complete confidence in the process Americor uses!

2 years ago

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Debra Kerr Winter Haven, FL

Americor made my process of consolidating so easy! I am thankful I found Americor!

2 years ago

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Betty Mathews Trenton, MO

Easy to setup account. The customer service is great. Everyone that I have talked to has been very courteous.

2 years ago

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Irene Trabelsi

Best debt consolidating company.They help me until the end.Definitely will recommend Americor

2 years ago

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Drew Coronado

Very helpful and understanding. Changed my life. No longer going to be living check to check.

2 years ago Edited December 11, 2023

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Softeyes Avon, IN

They show support on how well you doing. And let you know what needs to be done. Love this company.

2 years ago

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Karina Herrera Miami, FL

My expert consultant was awesome and answered all the specific questions that I had.

2 years ago

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Kelly Seiler Barrington, IL

VERY EAST RO WORK WITH AND GREAT APP ITS VERY USER FRIENDLY AND THE COMMUNICATION IS OUTSTANDING

2 years ago

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Viktoriia Bryzhatova Edison, NJ

Great enrollment experience with Timothy E! Informative, easy to follow guidance.

2 years ago

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Adam Michael Newport, MI

Very informative and comfortable conversation. Sean K was awesome and extremely helpful.

2 years ago

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Melissa Whitesel Huntingdon, PA

I like the FB portal. You get to talk to others about your situation with out judgement of others.

2 years ago

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Warren Ludwig Sun City West, AZ

Everyone was so friendly and explained everything clearly so I could understand it.

2 years ago

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Brian Soltysik Louisville, KY

Daniel actually cared about what we have been through. Great customer service Thank you Brian

2 years ago

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Brandon Wicks AR

Great job so far and love the fact that y’all keep me informed on what’s going on

2 years ago

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Harry Robbins Waynesville, NC

VERY GOOD HELP AND TAKING CARE OF BILLS THAT HAVE BEEN SET UP!! THANK YOU FOR THE HELP!!!!!!!!

2 years ago

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Lawrence Schneider Naples, FL

The gentleman l spoke with, was very helpful and explained all aspects of the program

2 years ago

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Sylvia Applegate Shelbyville, IN

Nothing, I was treated with dignity, patience and respect. Dash made everything simple and clear.

2 years ago

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Sharon Capel Upper Marlboro, MD

The representative was very knowledgeable and helpful in assisting me with a financial solution.

2 years ago

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Jeff Ditzler

Great communication. Great customer service. Always quick to answer a question.

2 years ago Edited February 29, 2024

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Linda Miller Phoenix, AZ

I’ve always been treated with respect and kindness by every knowledgeable associates

2 years ago

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Sandra Thompson Seymour, CT

Everyone was very easy to talk to. No one ever made me feel less for getting in a bad cc problem

2 years ago

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Denise Klark Wilkesboro, NC

Great company that worked with me to get my dept resolved promptly. Good customer services.

2 years ago

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Marie McCrary Hixson, TN

They were so eager to help and the account managers(Amanda and Carlos are the best.

2 years ago

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Pamela Lafontaine Rockville, CT

Austin was very helpful. He was very knowledgeable and explained everything in detail.

2 years ago

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Mary Van Parys-Niven Granger, IN

7 accounts settled within 9 months! That was a great job! Hopefully payments can get done sooner :)

2 years ago

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Begona Sandoval Park City, UT

Great customer service! Everyone is so kind to talk to and explain every step to do the process.

2 years ago

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nick cap Prospect Park, PA

Kaili was amazing and very informative throughout the very stressful decision making and process

2 years ago

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Carol ann DiGiovanni Tallahassee, FL

Tim G so helpful and patient. Answered all my questions and really was super professional

2 years ago

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Karen Gouge (Karen) Sarasota, FL

These calls get quite lengthy but I had a svc tech coming to the house and she tried to keep it short.

2 years ago

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M S Manahawkin, NJ

Smooth process great to work with took care of everything in way less time then I thought!

2 years ago

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Tessie Starr Colle Alice, TX

Bill R was assigned to my case and he was very sociable, knowledgeable, and patient.

2 years ago

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John & Kathy Clough

I thought that your representative was very good and made everything well understood

2 years ago

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Rosalia Cox-Machado

I enjoyed speaking with Augie. He was helping, informative and excellent in his knowledge.

2 years ago

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Nathaniel Brooks Rock Hill, SC

Very thorough explained to my understanding look forward to working with Brian in future

2 years ago

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veronica cruz Soledad, CA

Highly informative and friendly. thank you so much for your help with our financial goals

2 years ago

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Marty Shackelford Lake Havasu City, AZ

The people made it very easy. Took time to help me through the whole process to get this debit problem solved

2 years ago

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Yvonne Ross Miami, FL

Friendly and great service. I was well informed about what to expect during the process.

2 years ago

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Greg Harter Corpus Christi, TX

I like the way everything was handled how I kind of had control over what happened

2 years ago

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Patrick Brunetti Flemington, NJ

Americor has been staying on top with continual updates and fast action to settle my debt.

2 years ago Edited January 19, 2024

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Octavio Hernandez Chula Vista, CA

Very good and profesional customer service. I really liked the way they handled my case.

2 years ago

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Dave Johnson Overland Park, KS

Nicky was great to work with, explained the process in easy to understand terms.

2 years ago

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Minnie San Diego, CA

I been with this company for almost a Year it's been great all along the process and communication

2 years ago

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Erik Boucher Cheboygan, MI

The only gripe I have is that when I tried to cancel, I was disregarded (put on hold for 40 plus minutes, no response to emailed cancellation). If I were in a diff condition, I'd use them.

2 years ago

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Reply from Americor

Thank you for sharing your feedback, and we sincerely apologize for the frustration you experienced when attempting to cancel our services. Your concerns are important to us, and we understand the significance of efficient communication, especially in such situations.

We regret that you had to endure a lengthy hold time and did not receive a timely response to your emailed cancellation request. This falls short of the level of service we strive to provide, and we are committed to rectifying this issue promptly.

We appreciate your understanding and patience during this process. Our customer service team is actively working to improve our response times and streamline the cancellation process to ensure a more seamless experience for our clients.

I reviewed your account and it appears as if we have complied with your request; however, if you require further assistance please reach out to us at officeofthepresident@americor.com. We are committed to addressing your concerns request promptly and providing any necessary assistance to ensure a smooth transition.

Sincerely,
Americor

Nov. 28th, 2023

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James Burgess

Great fast and courteous customer service, informative service representatives.

2 years ago

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Missy Fulton

They did everything they said they were going to do. Very customer friendly website.

2 years ago Edited March 21, 2024

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Francis Oppon Philadelphia, PA

Awesome and Sincere they were ready to Help resolve my debt issues.Thankyou Anerico

2 years ago

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Rebekah vinson West Memphis, AR

Easy to work with Americor! They were always there to answer any questions I had.

2 years ago

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Francy Duska

Americor has been great I have only been in the program 2 months and already settled two cases

2 years ago