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Americor

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9.2

Overall Score

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Octavio Hernandez Chula Vista, CA

Very good and profesional customer service. I really liked the way they handled my case.

2 years ago

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Dave Johnson Overland Park, KS

Nicky was great to work with, explained the process in easy to understand terms.

2 years ago

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Minnie San Diego, CA

I been with this company for almost a Year it's been great all along the process and communication

2 years ago

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Erik Boucher Cheboygan, MI

The only gripe I have is that when I tried to cancel, I was disregarded (put on hold for 40 plus minutes, no response to emailed cancellation). If I were in a diff condition, I'd use them.

2 years ago

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Reply from Americor

Thank you for sharing your feedback, and we sincerely apologize for the frustration you experienced when attempting to cancel our services. Your concerns are important to us, and we understand the significance of efficient communication, especially in such situations.

We regret that you had to endure a lengthy hold time and did not receive a timely response to your emailed cancellation request. This falls short of the level of service we strive to provide, and we are committed to rectifying this issue promptly.

We appreciate your understanding and patience during this process. Our customer service team is actively working to improve our response times and streamline the cancellation process to ensure a more seamless experience for our clients.

I reviewed your account and it appears as if we have complied with your request; however, if you require further assistance please reach out to us at officeofthepresident@americor.com. We are committed to addressing your concerns request promptly and providing any necessary assistance to ensure a smooth transition.

Sincerely,
Americor

Nov. 28th, 2023

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James Burgess

Great fast and courteous customer service, informative service representatives.

2 years ago

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Missy Fulton

They did everything they said they were going to do. Very customer friendly website.

2 years ago Edited March 21, 2024

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Francis Oppon Philadelphia, PA

Awesome and Sincere they were ready to Help resolve my debt issues.Thankyou Anerico

2 years ago

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Rebekah vinson West Memphis, AR

Easy to work with Americor! They were always there to answer any questions I had.

2 years ago

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Francy Duska

Americor has been great I have only been in the program 2 months and already settled two cases

2 years ago

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Ashley Greer Knoxville, TN

Adam M was so kind and he patiently explained every detail of the process. Thanks Adam!

2 years ago

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Kim Sanchez Arlington, MA

They made the process so easy. Every step was explained and I was walked through it all.

2 years ago

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RW Pampa, TX

Amer was so helpful. Helped give me perspective on how I could turn my financial hardship around.

2 years ago

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Georgia Saultz Columbus, OH

Everything is going smoothly. My bills are getting paid and it's all going well.

2 years ago Edited December 6, 2023

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David Hill Madison, MS

Very professional service. Answered all questions and agents were knowledgeable and helpful

2 years ago

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Eric Meyer

Very Helpful and understandable of what to do for better results in the long haul

2 years ago

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Earnest Birmingham, AL

Getting set was fast and easy everything went good everyone was nice in explaining everything

2 years ago

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Jose Los Angeles, CA

They treated me professionally, they explained everything to me in great detail.

2 years ago

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Florencine Long Beach, CA

They sound like they want to help but I wish it wouldn’t take so long to get that help

2 years ago

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bonfil martinez Carrollton, TX

I liked because they give you less stress and you feel more comfortable thank you

2 years ago

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Sarah Henderson, NV

The open communication and very positive staff when I send a note or make a call

2 years ago

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Reply from Americor

Thank you for taking the time to share your positive experience with Americor! We're overjoyed to have been of assistance. Your success story motivates us to continue providing exceptional service. Best regards, Americor

Sep. 25th, 2023

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Zina Neely

I like that every one made sure that they help you to the best of there ability.

2 years ago

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Reply from Americor

Your positive review brightened our day! We're honored to have played a role in your financial journey. Remember, at Americor, your financial well-being is our priority. Best regards, Americor

Sep. 25th, 2023

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Bonnie Kennedy

Just started the procedure ,they make me feel they got me covered and it will all workout.

2 years ago

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Reply from Americor

Thank you for taking the time to share your positive experience with Americor! We're overjoyed to continue assisting you throughout your journey to financial freedom. Your success story motivates us to continue providing exceptional service. Best regards, Americor

Sep. 25th, 2023

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Norma Alapizco Sylmar, CA

Great company to work with. Their staff have been so supportive throughout my journey.

2 years ago

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Reply from Americor

Your positive review brightened our day! We're honored to have played a role in your financial journey. Remember, at Americor, your financial well-being is our priority.

Best regards, Americor

Aug. 16th, 2023

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Julie Albany, GA

Just joined and feel they might help well. I have had bad disappointment s , They r very good keeping up with me

2 years ago

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Reply from Americor

Thank you for taking the time to share your positive experience with Americor! We're overjoyed to continue assisting you throughout your journey to financial freedom. Your success story motivates us to continue providing exceptional service.

Best regards, Americor

Aug. 16th, 2023

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Christian Roof

Americor has gone to great lengths to help me consolidate my debt and become debt free faster !

2 years ago Edited January 12, 2024

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Reply from Americor

Thank you so much for your kind words! We're thrilled to have provided you with a positive experience. If you ever need assistance in the future, don't hesitate to reach out.

Best regards, Americor

Aug. 16th, 2023

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Day Vazquez

Was afraid to start but they make it easy and understanding. They reassure and any questions they will answer.

2 years ago

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Reply from Americor

Dear, Day. Thank you so much for taking the time to write us such a kind review. You can always count on us to assist you!

Aug. 16th, 2023

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Don Tucson, AZ

Agents are knowledgeable and professional in their interactions with thei customers.

2 years ago

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Reply from Americor

We appreciate your review, Don. We hope to hear back from you soon!

Best regards, Americor

Aug. 16th, 2023

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Anani New York, NY

I like the easy enrollment process and especially the outstanding customer service.

2 years ago

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Mary Arnold Libertyville, IL

Still new at this but so far everything looks great very friendly employees very helpful

2 years ago

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Sherie Bates Portland, TN

They were very nice, caring and helpful to me. I’m very glad I contacted them.

2 years ago

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Donnie Otto North Fort Myers, FL

Great customer service, I had a couple times I couldn't pay and they helped me out

2 years ago

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Barbara Dallas, TX

I like that you could always talk or email someone with questions during this process

2 years ago Edited January 10, 2024

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Erika

Very easy to work with. Very knowledgeable Explains things in ways you can understand

2 years ago

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Robert Hicks Los Angeles, CA

I wished you guys would contact Capital One to start the negotiation process. I keep getting charge off notices as well as emails from them

2 years ago Edited January 10, 2024

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Gregory Akpan Newark, DE

Still expecting the best from the team. However, it’s a great job from you guys.

2 years ago

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Kabin Thomas (www.kabinthomas.com) Englewood, CO

Americor has been very helpful. From the first phone call to today. Very helpful!

2 years ago

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Tracy Maxwell

Was a pleasing experience. Making arrangements to pay debts and improve credit rating. People were extremely helpful.

2 years ago

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Rodney Holt Dublin, GA

We have consistently contributed money for 5 months and we rarely hear anything from Americorp. It is very frustrating.

2 years ago Edited January 10, 2024

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William Self Davisboro, GA

I like getting out of debt sooner than later and Americor is doing that for me. Thanks Americor

2 years ago

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Linda Tippett Madison, WI

Everything is going well at this time. Payments were agreed to everyone’s satisfaction.

2 years ago

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Teresa Wolle Casa Grande, AZ

I do not like that you all do not contact the creditors and they continually harass where you should be letting them know you are now taking care of the accounts

2 years ago

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Maria Cordero Weslaco, TX

I like the arrangements with my debtors. i don't like the calls that i receive every day

2 years ago

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Theresa Damato North Kingstown, RI

I am very grateful for this company. I have been very pleased with the communication

2 years ago

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Connie Smith Springfield, OH

Very professional and helpful. I only rated a four because I still get calls and mail. From my creditors.

2 years ago

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Michael Omaha, NE

They helped me get out of debt and save money on interest fees, best decision I’ve ever made

2 years ago

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Abiola

Great company. I wish I knew about this company before. Superb customer service. Great job

2 years ago

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Thomas Jones Lagrange, IN

Having trouble talking with a person. Starting to doubt my choice to see their help. I'm in the dark about how it works.

2 years ago

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Geovanny Feliciano Philadelphia, PA

Thanks to all I have a great relief!!! Everyone has made the process so extraordinary.

2 years ago

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Gray Wolves Norcross, GA

They get the job done. I've been informed and able to make decisions about my debts

2 years ago

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Mary Ritter Baltimore, MD

Seems like it’s going to take a long time for me to get the rest of this paid. I would like to see something paid this month.

2 years ago