Name: Americor
Rating: 4.9

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Mary Ritter Baltimore, MD

Seems like it’s going to take a long time for me to get the rest of this paid. I would like to see something paid this month.

2 years ago

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Verified Customer

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Heidi Hamel Port Orange, FL

Several months into program i was told thay my bank account was no longer able to be used by americorp. Unfortunately i had to end services

2 years ago

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Deidre MI

Americor has only obtained one settlement for me, I am being sued by one of my creditors and there are two items on my account that I don’t even recognize.

2 years ago

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Aaron Smith Bloomfield, CT

My credit is ruined, I cannot move because my payment history that was 100 on time is now in collections and default and two of my accounts want to do a charge off. DO NOT USE THIS COMPANY.

2 years ago

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Marvine Lewis Lambert, MS

The process so far is going smoothly and I like how Americo keeps you informed about your account

2 years ago

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Derhyl Houck Sacramento, CA

Efficient, helpful, knowledgeable, clear explanation, very informative, stress reducer, all together quite effective

2 years ago

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Lawrence Clay LA

Good customer service, friendly staff, great company that cares about their customers.

2 years ago

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Tammy Ross Washington, DC

2 years ago

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Chad Smith Winter Haven, FL

I’m not giving any stars but it is making me because repeatedly I’ve tried to get a hold of them no answer I’m about to lose my house they were supposed to help. Where is the help? Foy Smith is my name.

2 years ago

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Veronica Gomez Novato, CA

I like that they gave me an affordable monthly payment. Their costumer service is great!.

2 years ago

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Barbara Plocica Seattle, WA

Everything is going smoothly. I am very happy. Already in the process of paying off three accounts.

2 years ago

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Ashlee Berry San Antonio, TX

I like they helped me consolidate into one payment. They don't reach out or keep you up to date though

2 years ago

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Linda Traverse City, MI

I like the fact that I don’t get a ton of calls everyday. I enjoy the emails and text reminders.

2 years ago

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Nancy Romano

At this point I’m just giving them money to negotiate. It has been about 4 months and I have not heard anything in their end.

2 years ago

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Leonard Brocki MI

They seem to be settling my debts on a regular basis. People are knowledgeable and friendly

2 years ago

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Katrena Henry Gallipolis, OH

They went over everything I needed to know and answered all questions I had regarding the process.

2 years ago

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Rogelio Bonney Lake, WA

Always letting me know positive results and giving me heads up on upcoming results

2 years ago

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Monique Bailey Richmond, VA

The agents were very helpful and knowledgeable about the products that they offer.

2 years ago

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Carol TN

So far they've been very prompt about clearing up debts. I'm happy and satisfied.

2 years ago

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Barbara Clarksville, TN

I requested the $50 money card and no one has addressed this issue. I have not received my new insurance card either. Why? I need this insurance updated ASAP!!

2 years ago

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ALI

I liked that they got right to work. In less than a month I had my first settlement.

2 years ago

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Kathryn Evans Macclenny, FL

Nice to work with. Keep you updated on the progress they make. Very nice people.

2 years ago

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Stephanie Thompson San Francisco, CA

The fact that I am paying for services I’m not receiving.. I’m being threatened and harassed by my creditors and American has not lived up to their commitment

2 years ago

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Ms. Niki Thompson Atlanta, GA

They’re taking my money but I’m not seeing any results or repairs to my credit. Also I’m still experiencing harassment from my creditors.

2 years ago

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Daryle Ocala, FL

Well, I really can't say at this time. I just started the program. The biggest part is trying to adjust and waiting for things to start happening.

2 years ago

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Alicia Lefebvre

Peter was above & beyond amazing & calmed all my nerves in the process. I know I am in good hands.

2 years ago

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Teresa Ford Pittsburgh, PA

They never gave me all the information at the beginning I was told they were gonna start working on my case right away then when I called back to ask questions, I was told that it takes three months

2 years ago

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Dave Antioch, TN

Costumer service and their offer for percentages of interest rate also monthly minimum payment

2 years ago

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Kelley Laws Swansea, IL

This company has taken me from feeling hopeless to hopeful. They are very professional and kind.

2 years ago Edited January 10, 2024

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melissa ames Salt Lake City, UT

They have been very helpful, understanding and willing to listen to my situation

2 years ago

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Vernon

Liked that I was initially handled professionally, don't like that my case isn't assigned to one case manager

2 years ago

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LaDonna Citrus Heights, CA

Gil called right away. Answered all of my questions. Was very personable and knowledgeable.

2 years ago

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Maryanne Tucson, AZ

Excellent service. Justin B is an exemptlary employee, a major asset to your firm.

2 years ago

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Heather Las Vegas, NV

YOU GOT TO BE KIDDING ME... ANOTHER EMAIL! I JUST WANT TO CANCEL! WHY AM I STILL! RECEIVING EMAIL! CANCEL CANCEL CANCEL DO I NEED TO GET A LAWYER! FOR HARASSMENT! FIX THIS AMERICOR!

2 years ago

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Michelle NE

I truly liked the Rep,she was very helpful and kind,make me feel better about my situation.

2 years ago

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David

I like the fact that you guys got me credit card free in 4 years instead of 35 years. Such a relief

2 years ago

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Brandon Edens Morrow, OH

They have been great , no issues and have even got an offer together sooner than expected

2 years ago

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Timothy Ocala, FL

I'm currently a customer and appreciate all they do. Just recieved notice of another settlement.

2 years ago

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Ginger Minneapolis, MN

I like that I feel a sense of relief but I’m uncomfortable not knowing if I should keep paying the creditors.

2 years ago

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Frances Clinkscales

They are very helpful and trying to give you the best results for improving your credit

2 years ago

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Sandra Hinton Albuquerque, NM

I've only made deposits at this point and had waaaay more money withdrawn than what I understood, making it tough to pay household bills and buy food. Hopefully this will get better soon

2 years ago

Reply from Americor

We appreciate you bringing this issue to our attention and we are very grateful for the opportunity to respond.

Americor has successfully settled thousands of credit card accounts each month for our clients, We hope that you put your trust in us.

Jan. 10th, 2023

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ANONYMOUS Shirley, NY

Sara ring is very kind and patient with me She resolved my problem and fix my error.

3 years ago

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Fred Leonello Mentor, OH

I am pleased with the help I have gotten in the past ten months. My debt is going down faster than I anticipated.

1 year ago Edited January 22, 2024

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Kelly Camden

Would have liked more communication about the line of credit and status of negotiations but we figured it out in the end!

2 years ago

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Verified Customer

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lambert narlock Wausau, WI

Not happy, very poor communication and alot left for me to do why am I paying these people

2 years ago

Reply from Americor

Thank you for taking the time to share your concerns. We sincerely apologize for any communication lapses and the frustration you've experienced. Your feedback is invaluable to us, and we want to assure you that we take it seriously.

We're committed to addressing your concerns and improving your experience. I would appreciate the opportunity to discuss the specifics of your situation further. Please contact us directly at officeofthepresident@americor.com, and we'll work diligently to resolve any issues you're facing.

Our goal is to make this process as seamless as possible for you, and we appreciate your patience and understanding. Thank you for entrusting us with your financial journey, and we're dedicated to ensuring your satisfaction.

Best regards,
Americor

Nov. 13th, 2023

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Verified Customer

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Carolyn Stroobandt CA

Right now I'm totally confused. One person said this an another said that.

2 years ago

Reply from Americor

We apologize for any confusion you're currently experiencing due to conflicting information provided by different representatives. It's essential that you receive clear and consistent communication regarding your financial situation and the services we offer. We understand how frustrating this can be, and we want to resolve this for you.

To ensure that your concerns are addressed and that you receive accurate information, we recommend reaching out to our customer support team and requesting clarification on any points of confusion. They will work to provide you with consistent and reliable guidance, so you have a better understanding of your situation and the steps being taken to address your debts.

Your satisfaction is our priority, and we are committed to providing you with the support and clarity you need. Please don't hesitate to contact us at officeofthepresident@americor.com, and we will do our best to assist you in resolving your confusion and concerns. Thank you for bringing this to our attention, and we look forward to helping you find the clarity you deserve.

Sincerely,
Americor

Nov. 1st, 2023

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Verified Customer

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Wyatt

Don't use Americor. Nobody seems to know anything about anything. Learn your clients.

2 years ago

Reply from Americor

We appreciate your feedback, and we're genuinely sorry to hear about your dissatisfaction with Americor. Your experience is important to us, and we regret that we've fallen short of your expectations.

We understand that personalized service and knowledgeable support are crucial, and we're committed to making improvements in this regard. We take your feedback seriously and will work to ensure that our team is better equipped to serve your needs and provide a more tailored experience.

Your satisfaction is our priority, and we want to make sure you receive the level of service you deserve. Please reach out to us at 866-333-8484 or via email at officeofthepresident@americor.com

Thank you for sharing your concerns, and we look forward to making the necessary improvements to enhance your experience.

-The Americor Team

Nov. 1st, 2023

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Verified Customer

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Kelly O'Brien Seattle, WA

You all do not communicate with clients.

2 years ago Edited November 1, 2023

Reply from Americor

We appreciate you sharing your feedback with us. Communication with our clients is a top priority, and we're disappointed to hear that you feel we've fallen short in this regard. We understand the importance of keeping our clients informed and supported throughout their journey with us.

Your experience is not reflective of the level of service we aim to provide, and we sincerely apologize for any lapses in communication that may have occurred. We are committed to addressing your concerns and improving our communication processes to better serve you and our clients.

Please accept our invitation to reach out to us directly at Officeofthepresident@americor.com at your earliest convenience. We would welcome the opportunity to discuss your specific situation in more detail and explore potential solutions together. Your satisfaction is our priority, and we are dedicated to ensuring that your concerns are addressed promptly and effectively.

Thank you for bringing this matter to our attention, and we look forward to the opportunity to make things right.

Kind regards,
Americor

May. 3rd, 2024

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Verified Customer

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Aileen Fernandez Chicago, IL

I thought it would had fix my credit by now almost a year and is still real bad

2 years ago

Reply from Americor

I want to express my sincere regret that you haven't seen the improvements in your credit as quickly as you expected. Although there has been a significant increase, it may not be what you had expected.

Credit improvement timelines can vary based on individual circumstances, and while progress might take time, I want to assure you that we are committed to helping you achieve your credit goals. To better understand your specific situation and address any concerns you have, we kindly request that you reach out directly at officeofthepresident@americor.com.

Your feedback is vital, and we want to ensure we are doing everything we can to support you in your debt settlement journey. I will personally look into your case and make sure you receive the assistance and information you need.

Thank you for bringing this to our attention, and I appreciate your continued trust in our services.

Sincerely,
Americor

Dec. 26th, 2023

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Verified Customer

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Crystal Padden La Vista, NE

I submitted requested documentation 2 weeks ago and have sent 3 emails with no response

2 years ago

Reply from Americor

Greetings Crystal, we are sorry to hear about your negative experience and appreciate you taking the time to share your feedback. We take all customer complaints seriously and would like to assist you. Please reach out to us via email to schedule a callback to help clarify any questions or concerns you may have at officeofthepresident@americor.com. Thank you for your honest feedback. Best regards, Americor.

Sep. 25th, 2023