Name: Americor
Rating: 4.8

star star star star star

tony fontenot Laplace, LA

Just started . The first settlement offer is great.

8 months ago Edited March 12, 2024

star star star star star

Gina Betti Novato, CA

Very professional and knowledgeable people!

8 months ago

star star star star star

Cherie Walters

Very easy to work with. Communication was excellant

8 months ago

star star star star star

youlanda lane

Very informative about the process and what to expect.

8 months ago

star star star star star

Pearl Robertson Stockbridge, GA

Program was explained fully. It was easy to join.

8 months ago

star star star star star

Brien Norton

American was very easy to work with; very helpful!

8 months ago

star star star star star

B Aamold Ventura, CA

customer service has been great easy to talk with

8 months ago

star star star star star

Allnationsmort Stockton, CA

Great customer service. Very helpful....

8 months ago

star star star star star

Craig Coleman Arlington, VA

Pleasant conversation and great information.

8 months ago

star star star star star

Janis Balderson Manassas, VA

Reply back with quick response and put mind at ease

8 months ago Edited March 14, 2024

star star star star_border star_border

Dan Houston, TX

Americor forgot to pay a creditor and when I was ready to buy a house it cause me a major problem

8 months ago

Reply from Americor

We are deeply sorry for the inconvenience and frustration you experienced due to the missed payment to your creditor. At Americor, we understand the importance of timely and accurate financial management, especially when it comes to significant life milestones like purchasing a home.

We sincerely apologize for any negative impact it may have had on your plans. Please know that this incident does not reflect our commitment to providing excellent service and support to our clients.

We kindly request that you reach out to us at officeofthepresident@americor.com

If there are specific actions we can take to assist you in resolving this issue or if you require any further support, please don't hesitate to reach out to us directly. Your satisfaction and peace of mind are our top priorities, and we're here to help in any way we can.

Once again, we apologize for the inconvenience and appreciate your understanding as we work to make things right.

Sincerely,
Americor

Feb. 16th, 2024

star star star star star

marie platania Hubert, NC

Customer care is great..communication is wonderful

8 months ago

star star star star star_border

Susan Preston Irmo, SC

Fast customer service. But a fee was missed in the explanation

8 months ago

star star star star star

christopher rodriguez

Michael was amazing with helping me get all this debt

8 months ago

star star star star star

Stephanie M. Oceanside, CA

Very easy to work with, really helped me out.

8 months ago

star star star star star

Eric Gibbs Elgin, IL

Wonderful people that explained everything.

8 months ago

star star star star star

Tom Elkader, IA

Helpful ,understanding, and experienced......

8 months ago

star star star star star

Jack A Wilkerson Decatur, IL

GREAT WAS A PLEASURE SAM WAS EDUCATED AND DID A GREAT JOB

8 months ago

star star star star star

Willa48

Very convenient and private way to reconcile debt.

8 months ago Edited April 3, 2024

star star star star star

Printies Bennett Richmond, TX

Easy Transition from one company to another

8 months ago

star star star star star

mike bumgarner Kailua, HI

Clear information, easy to understand criteria for program

8 months ago Edited March 4, 2024

star star star star star

Phyllis Scott Memphis, TN

The quick help they give to resolve your accounts

8 months ago

star star star star star

Madison D Denver, CO

Customer service is great, extremely kind and helpful.

8 months ago

star star star star star

Rose Barias Brooklyn, NY

Transparent, efficient, and trustworthy service.

8 months ago

star star star star_border star_border

Sharon Shatraw

Not sure yet. Just stopped paying my 3 bills and waiting for the negotiations to start.

8 months ago

Reply from Americor

We appreciate you taking the time to share your feedback with us. We understand that entering the debt settlement process can be a challenging decision, and we're here to support you every step of the way.

Our team is committed to negotiating on your behalf to reach favorable resolutions with your creditors. While it's not uncommon for clients to feel uncertain during this period, please know that we're actively working behind the scenes to initiate negotiations and advocate for your best interests.

Communication is key throughout this process, and we encourage you to reach out to us anytime you have questions or concerns. Your satisfaction and peace of mind are our top priorities, and we're dedicated to helping you achieve financial freedom. Please reach out to us at officeofthepresident@americor.com.

Thank you for entrusting us with your debt settlement journey. We look forward to guiding you toward a brighter financial future.

Best regards,
Americor

Feb. 16th, 2024

star star star star star

Steve Haworth

They took charge an took care of me made me fill good

8 months ago

star star star star star

DrJoe Bloomfield, CT

Very satisfying interaction with the staff.

8 months ago Edited February 15, 2024

star star star star star

Robert Sullivan Scottsville, KY

I like everything Very professional Very helpful

8 months ago

star star star star star

Maria Fernando

Mia M is awesome..!!! She helps a lot!

8 months ago

star star star star star

Daniel Martin

They were a great help and very friendly.

8 months ago

star star star star star

Luis Lopez Baltimore, MD

Great communication. Very good customer support

8 months ago

star star star star star

Gustavo Gomez Bakersfield, CA

I like the customer service the lady was very sweet

8 months ago

star star star star star

Best company Bellmore, NY

Customer service was great. Very knowledgeable

8 months ago

star star star star star

John Carideo Laconia, NH

Great company easy to work with. They get things done.

8 months ago

check_circle

Verified Customer

star star star star star_border

Donnell Hill Seattle, WA

They handle everything for you. It's a lot less stressful.

1 year ago Edited November 28, 2023

check_circle

Verified Customer

star star star star star_border

Benjamin Oakland, CA

Great Customer Service!!! I am a new customer.

1 year ago

check_circle

Verified Customer

star star star star star_border

Beth

Highly professional, kind, patient and efficient.

1 year ago

check_circle

Verified Customer

star star star star star_border

Jo Dothan, AL

Easy to help when I needed them & always helpful

1 year ago

check_circle

Verified Customer

star star star star star_border

Dave Hempel Fond du Lac, WI

Very professional attitude very easy to deal with

1 year ago

check_circle

Verified Customer

star star star star star_border

Robbin Leidall Warner Robins, GA

Very trustful and honest. Great communication

1 year ago Edited March 4, 2024

check_circle

Verified Customer

star star_border star_border star_border star_border

Valentin Mata Seattle, WA

Being charged from loan I have even after canceling direct pay they claim you guys have not contacted them

1 year ago

Reply from Americor

We're sorry to hear about the ongoing charges from the loan, despite your efforts to cancel the direct pay. Your concerns are important to us, and we want to resolve this issue promptly.

We take your satisfaction seriously, and we are committed to resolving this situation for you. Please contact us at 866-33-8484 or via email at officeofthepresident@americor.com.

Thank you for bringing this to our attention.

-The Americor Team

Nov. 1st, 2023

check_circle

Verified Customer

star star star_border star_border star_border

Helen Detroit, MI

I have not seen any difference with Americorps just watch my credit score go from the 6.6 to a 4.5

1 year ago

Reply from Americor

We appreciate you taking the time to share your experience, although it seems there might be some confusion. AmeriCorps is a national service organization, and we want to ensure that we're addressing your concerns accurately.

If you are referring to a different company or service, please specify the correct company name, and we'll do our best to assist you with a response tailored to your situation.

Your feedback is valuable to us, and we're committed to addressing any concerns you may have.

-The Americor Team

Oct. 31st, 2023

check_circle

Verified Customer

star star star star_border star_border

Kate Erbach Appleton, WI

All costs involved were not made totally clear to me at the time I signed up.

1 year ago

Reply from Americor

I appreciate you bringing this concern to our attention, and I apologize for any confusion regarding the costs associated with our services at the time of your sign-up. Clear communication is crucial, and I regret if we fell short in providing a comprehensive understanding of the expenses involved.

To address your specific questions and concerns about the costs, I would be more than happy to discuss this with you in detail. We kindly request that you reach out to us directly at officeofthepresident@americor.com.

We understand the importance of transparency in financial matters, and we want to make sure you have a full and accurate understanding of all associated costs. Your satisfaction is our priority, and we are committed to addressing your concerns promptly.

Thank you for your understanding, and I look forward to assisting you further.

Sincerely,
Americor

Dec. 26th, 2023

check_circle

Verified Customer

star star star star_border star_border

Jeanne VanFosson Omaha, NE

Other than calls from creditors calling and threatening letters

1 year ago

Reply from Americor

Unfortunately, creditors will use all sorts of tactics to try to guilt or bully you into paying and getting back into the cycle of paying their extremely high interest. However, getting calls from your credit card companies is a natural part of the process. While this may not be ideal at the moment, it is actually a good thing - it’s a sign your debt is aging, which means creditors will be more willing to negotiate and your program is moving in the right direction.

Just know that we are here for you! Joining our program is a way to pay back creditors in a responsible way that serves you, rather than just serving credit card companies.

We kindly request that you reach out to us at officeofthepresident@americor.com if you have any additional questions or concerns about any communication you've received from your creditors and we would be happy to help.

Sincerely,
Americor

Dec. 27th, 2023

check_circle

Verified Customer

star star star star star_border

Kaitlyn

They answered questions I needed answered and helped me.

1 year ago

check_circle

Verified Customer

star star star star_border star_border

Schirra Finn Dallas, TX

So far the process has been easy. Have to see how everything works out

1 year ago

Reply from Americor

Thank you for sharing your feedback with us. We're glad to hear that the process has been smooth for you so far. Your satisfaction is important to us, and we're committed to ensuring that everything works out to your benefit. Please don't hesitate to reach out to us directly at Officeofthepresident@americor.com if you have any questions or concerns along the way. We're here to help and support you through the entire process.

Kind regards,
Americor

May. 8th, 2024

check_circle

Verified Customer

star star star_border star_border star_border

William Beloit, WI

I get put on hold everytime I try getting ahold of you. Each time has been over 10 minutes.

1 year ago

Reply from Americor

We sincerely apologize for the extended hold times you've experienced when trying to reach us. Your time is valuable, and we understand the frustration this may have caused.

Please know that we are actively addressing this issue and taking steps to improve our customer service response times. We appreciate your patience during this process.

If there's anything specific you need assistance with or if you have further concerns, please don't hesitate to reach out to us directly at officeofthepresident@americor.com. We are committed to ensuring a more efficient and satisfactory experience for you.

Thank you for bringing this to our attention, and we appreciate your understanding as we work to enhance our services.

Sincerely,
Americor

Dec. 28th, 2023

check_circle

Verified Customer

star star star star star_border

Terrie

I'm understanding everything they are doing for me.

1 year ago

check_circle

Verified Customer

star star star star star_border

Steven Trowbridge Benson, AZ

they listened and were non-judgemental. they cared!

1 year ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Terry Morrison Little Rock, AR

Never here from them. I need help creditors are calling. Please tell them to contact me, I need help.

1 year ago

Reply from Americor

We appreciate you bringing this issue to our attention and we are very grateful for the opportunity to respond.This issue is already escalated to our upper management and someone will reach out to you so we can help you resolve this,Should you have any more questions or concerns, please feel free to email our Customer Experience Manager directly at pr@americor.com

Jan. 10th, 2023