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Americor

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8.3

Overall Score

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VERONICA WRIGHT FL

Helpful, knowledgeable and friendly staff. Very easy to work with.

10 months ago

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Deb Brown Meadville, PA

They was very friendly and courtesy to talk to when you needed something

10 months ago

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Richelle Wells South Point, OH

I was very pleased when I talked to staff they were helpful and very pleasant

10 months ago

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Ellen Porter Belleville, IL

I felt they worked hard on my case and things are now settled

10 months ago Edited February 15, 2024

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Charlie Riddick Alcalde, NM

The information and walk through the set up was handle well and to the point.

10 months ago

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Theresa O'Dell New Port Richey, FL

I thought John was very helpful and answered all my questions.

10 months ago

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Ragan Hurst Denver, CO

Kobe, is amazing. He helped me find the best plan to help me get out of debt.

10 months ago

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Terri Smith Anderson, IN

Just applied today. However, the process was amazing and easy to do.

10 months ago

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Joe Kochan Asbury Park, NJ

hard to get a hold of customer service , I leave messages , but no return phone call, maybe 10 days later.

10 months ago

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Reply from Americor

We sincerely apologize for the difficulty you've experienced in reaching our customer service team and the delay in receiving a response to your messages. Your time is valuable, and we understand the frustration this situation may have caused.

Please accept our apologies for the inconvenience you've faced. We are actively working to improve our responsiveness and communication processes to better serve you and all our clients.

If you are still awaiting a response or if there are any outstanding issues you would like to discuss, please don't hesitate to reach out to us again at officeofthepresident@americor.com. We are here to assist you and will prioritize addressing your concerns.

Thank you for bringing this matter to our attention, and we appreciate your patience as we work to resolve it.

Sincerely,
Americor

Feb. 7th, 2024

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Judith DeMeola Stockton, CA

Americor keeps you in the loop and gives updates periodically.

10 months ago

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Barbara Savage

I am so happy with my progress and Americor has been outstanding!

10 months ago Edited April 16, 2024

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Becky Slate

Spoke with very knowledgeable people. Very helpful and polite.

10 months ago

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Colin Kyung Kwak Fullerton, CA

Very kind and polite representative for me. Good experience, thx.

10 months ago

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Irene Gleba Philadelphia, PA

You guys are great very helpful made one of my credits except

10 months ago

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Lois Combs Sevierville, TN

It was a very easy decision and Peter J was very helpful and easy to work with

10 months ago

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Darwin Hartl

Very cordial & professional. I appreciate the way I've been treated so far.

10 months ago

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Gary Pearsol LA

They explained everything in detail. They answered every question.

10 months ago

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Melisa M San Antonio, TX

Rodrigo was helpful, knowledgeable and overall a great person to talk to.

10 months ago

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Ted Peterson Rock Island, IL

Very easy to understand and professional in explaining program.

10 months ago

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Dianie Gordon Poughkeepsie, NY

Patrick was knowledgeable and broke down everything in detail

10 months ago

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Joe Quinn Atlanta, GA

Always helpful. They are always able to get my answers quickly and easily

10 months ago

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Patrick Gabriel IL

I signed up for the debt relief program Alex and Corey were terrific. .

10 months ago

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Lee Green Indianapolis, IN

im was fantastic at helping me navigate through all the paperwork

10 months ago

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Loreta Popa

Hard workers, I am so grateful to these people, I can’t say it enough.

10 months ago

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John W Joseph Hyattsville, MD

Very easy to enroll and everything explained as to understand.

10 months ago

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Leo Rudzinski Howell, MI

So far they explain everything, which I like, and have confidence in them.

10 months ago

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Corinne Holtz Des Moines, IA

I love the online seamless interface. Super helpful customer service.

10 months ago

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Corliss Lawler Signal Mountain, TN

The servicer Ron H was very helpful and answered all my questions

10 months ago

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Gene Wayne, MI

The representative was very very helpful, professional and friendly..

10 months ago

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Mr Garcia and Landman

As of now, the way they keep me up to date too whats going on.

10 months ago

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Kai MC Racine, WI

It might be a good program but literally letting things go to collections or court systems to settle debt, I was told is a bad idea by my personal bank.

10 months ago

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Reply from Americor

Thank you for sharing your concerns about the potential impact of letting debts go to collections or the court system. We understand the importance of considering all options when it comes to managing debt, and we appreciate your feedback.

It's essential to note that different individuals may receive varying advice based on their unique financial situations. We want to assure you that our goal at Americor is to work with clients to find the most suitable and responsible solutions for their specific circumstances.

If you have any specific questions or would like further clarification on our debt settlement program, please feel free to reach out to our customer service team directly at officeofthepresident@americor.com. We are here to address any concerns you may have and provide the information you need to make informed decisions about your financial well-being.

Thank you for bringing this to our attention, and we appreciate the opportunity to assist you in navigating your financial journey.

Sincerely,
Americor

Jan. 30th, 2024

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Taylor Miller Chicago, IL

My advisor was very patient and kind, I’m happy with my decision.

10 months ago

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michael crawford Knoxville, TN

The people are very helpful And nice they told me what I Needed to do

10 months ago

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Donna Throneberry Oklahoma City, OK

I just started with the company and so far everyone has been super friendly

10 months ago

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Fernando Gonzalez

Amazing customer service. Has been helping me reach my debt free goals

10 months ago

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Martha Hofmann Titusville, FL

You as a company are a lifesaver. Your girl Jessica G is an angel

10 months ago

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Rene Morando

Chad his a very awesome man love working with him thanks Chad

10 months ago

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U R Newton, KS

Contacted for debt consolidation. I was given good info and help to get it started!

10 months ago

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Ash_Green1nja 96 Minneapolis, MN

Answered all my questions...very understanding and explained everything

10 months ago

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Maria Perez Wesley Chapel, FL

Extremely friendly and professional, transparent and clear , many thanks

10 months ago

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Brad Eik Miles City, MT

Very kind and knowledgeable customer service, and never got pushy with me.

10 months ago

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Betty Yates Little Rock, AR

Their good at what they do. I appreciated everything they have done me

10 months ago Edited January 25, 2024

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daryl f Goose Creek, SC

The process was seamless and easy. Looking forward to the results.

10 months ago

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Will Will Miami, FL

Great customer service skill, great energy the only rep I will rather deal with

10 months ago

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David Dixon CA

Great people and great respect for their business and customer

10 months ago

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Harry Singh Raleigh, NC

So far so good. Been paying monthly and noticing the credit go down.

10 months ago

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Brett Richards

Representatives are generally very cordial and informative.. phone exchange is always pleasant

10 months ago

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Javier Gonzalez Los Angeles, CA

Very helpful staff a great way to solve many credits problems. Thanks

10 months ago

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Jacqueline Galvez Littleton, MA

I’m happy with my first settlement, I am so relieved thanks Americor

10 months ago

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salazar0417 Victorville, CA

Jeff Y was great! He was so through and a positive rep for Americor!

10 months ago Edited January 22, 2024