Name: Americor
Rating: 4.9

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Kate Erbach Appleton, WI

All costs involved were not made totally clear to me at the time I signed up.

2 years ago

Reply from Americor

I appreciate you bringing this concern to our attention, and I apologize for any confusion regarding the costs associated with our services at the time of your sign-up. Clear communication is crucial, and I regret if we fell short in providing a comprehensive understanding of the expenses involved.

To address your specific questions and concerns about the costs, I would be more than happy to discuss this with you in detail. We kindly request that you reach out to us directly at officeofthepresident@americor.com.

We understand the importance of transparency in financial matters, and we want to make sure you have a full and accurate understanding of all associated costs. Your satisfaction is our priority, and we are committed to addressing your concerns promptly.

Thank you for your understanding, and I look forward to assisting you further.

Sincerely,
Americor

Dec. 26th, 2023

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Jeanne VanFosson Omaha, NE

Other than calls from creditors calling and threatening letters

2 years ago

Reply from Americor

Unfortunately, creditors will use all sorts of tactics to try to guilt or bully you into paying and getting back into the cycle of paying their extremely high interest. However, getting calls from your credit card companies is a natural part of the process. While this may not be ideal at the moment, it is actually a good thing - it’s a sign your debt is aging, which means creditors will be more willing to negotiate and your program is moving in the right direction.

Just know that we are here for you! Joining our program is a way to pay back creditors in a responsible way that serves you, rather than just serving credit card companies.

We kindly request that you reach out to us at officeofthepresident@americor.com if you have any additional questions or concerns about any communication you've received from your creditors and we would be happy to help.

Sincerely,
Americor

Dec. 27th, 2023

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Kaitlyn

They answered questions I needed answered and helped me.

3 years ago

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Schirra Finn Dallas, TX

So far the process has been easy. Have to see how everything works out

3 years ago

Reply from Americor

Thank you for sharing your feedback with us. We're glad to hear that the process has been smooth for you so far. Your satisfaction is important to us, and we're committed to ensuring that everything works out to your benefit. Please don't hesitate to reach out to us directly at Officeofthepresident@americor.com if you have any questions or concerns along the way. We're here to help and support you through the entire process.

Kind regards,
Americor

May. 8th, 2024

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William Beloit, WI

I get put on hold everytime I try getting ahold of you. Each time has been over 10 minutes.

3 years ago

Reply from Americor

We sincerely apologize for the extended hold times you've experienced when trying to reach us. Your time is valuable, and we understand the frustration this may have caused.

Please know that we are actively addressing this issue and taking steps to improve our customer service response times. We appreciate your patience during this process.

If there's anything specific you need assistance with or if you have further concerns, please don't hesitate to reach out to us directly at officeofthepresident@americor.com. We are committed to ensuring a more efficient and satisfactory experience for you.

Thank you for bringing this to our attention, and we appreciate your understanding as we work to enhance our services.

Sincerely,
Americor

Dec. 28th, 2023

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Terrie

I'm understanding everything they are doing for me.

3 years ago

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Steven Trowbridge Benson, AZ

they listened and were non-judgemental. they cared!

3 years ago

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Terry Morrison Little Rock, AR

Never here from them. I need help creditors are calling. Please tell them to contact me, I need help.

3 years ago

Reply from Americor

We appreciate you bringing this issue to our attention and we are very grateful for the opportunity to respond.This issue is already escalated to our upper management and someone will reach out to you so we can help you resolve this,Should you have any more questions or concerns, please feel free to email our Customer Experience Manager directly at pr@americor.com

Jan. 10th, 2023

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Violet Rhodes Detroit, MI

They kicked in rather slow to me, but I will rate them again if possible.

3 years ago

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Elijah

My representative has been really helpful and personable.

3 years ago

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Linda

They're always very friendly and answer my questions.

3 years ago

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Marilynn

The representative was courteous, knowledgeable.

3 years ago

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Arthur Oklahoma City, OK

I am very pleased on how they're helping me

3 years ago

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Suzanne McCool Newburgh, IN

The initial contact was a bit overzealous in what Americor could negotiate

3 years ago

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Gordon Nelson Yell Easthampton, MA

Because I was told one thing and it wasn't done as stipulated.

3 years ago

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Jessie McKnight McComb, MS

Quick to Explain how you gain credit by investm

3 years ago

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Cristina Stroia Kew Gardens, NY

Good customer service, portal easy to use.

3 years ago

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Ric DE Land, FL

Getting notifications about late payments.

3 years ago

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Vickie Okelley Stephens, GA

There really nice people answer every question

3 years ago

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Lisa Theis Hondo, TX

My first person to talk to was so helpful

3 years ago

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Georgia Baker Ballwin, MO

I ended up being sent to collections agency because they didn't inform my creditors

3 years ago

Reply from Americor

We appreciate you bringing this issue to our attention and we are very grateful for the opportunity to respond.This issue is already escalated to our upper management and someone will reach out to you so we can help you resolve this,Should you have any more questions or concerns, please feel free to email our Customer Experience Manager directly at pr@americor.com

Jan. 10th, 2023

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Joyce Elaine Hall Gainesville, FL

They argue way too much. I changed my mind about the loan and what I got was was a sales pitch!!!

3 years ago

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Pamela Skapple Logan, UT

I signed up they are taking my money but no word from anyone

3 years ago

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Paul sharon Allen, TX

They haven't done anything yet. Or at least I haven't been informed.

3 years ago

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Terry Schaefer

Nothing had really happened yet, just a bunch of debt collectors calling me 15 times a day

3 years ago Edited January 10, 2024

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George Kendall Troy, TX

Have not received welcome call left oice mails nobody calls back

3 years ago

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Michael

They're very helpful and efficient at Americor.

3 years ago

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Mary Murphy Hollywood, FL

Trying to work with me when no one else would

3 years ago

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David

They're always there everytime you call or whatever. They were great.

3 years ago

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Jerry

They could answer any question you need to ask.

3 years ago

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Shana R Rivers Vance, AL

Pertinent information about my accounts was not shared in order for me to make the right decision,

3 years ago

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Daniel Bruce Penny Harrison, MI

So far I have been inundated with text messages and calls the were false about settlements

3 years ago

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Jack Lopez-Turner Phoenix, AZ

You were dishonest with me at the beginning of the program and my credit score is not likely to recover anytime soon.

3 years ago Edited January 10, 2024

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Michael

Americor customer service has been very good.

3 years ago

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Stephen Ingro Fairport, NY

Good communication fast response and vary friendly

3 years ago

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David McDaniel Lenoir City, TN

Every one been nice and good explaining things

3 years ago

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Jeremy Jones Hugo, OK

I need them to contact my debt collectors and my loan companies, so they will quit harassing me.

3 years ago

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Jazmine Thomas Dallas, TX

Because the long process of your credit score going down and picking back up

3 years ago

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Arnett L Morrison Tacoma, WA

Haven't seen results yet, but rrp was thorough

3 years ago

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Charlene Stotler Altoona, PA

The representative was very kind didnt judge me

3 years ago

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Debra quiles West Warwick, RI

They don't call with updates and the money came out of my account with no name

3 years ago

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Cynitria Therien Shreveport, LA

Just started the program but everyone has been very helpful

3 years ago

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Disrester Hurvey Little Rock, AR

They are very nice and very friendly and very helpful

3 years ago

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Becky burnam Amarillo, TX

The first person I worked with was not honest about the process.

3 years ago

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Katrina A Johnson Temecula, CA

They were friendly and made sure to work with you.

3 years ago

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Doyal mcneil Jackson, MS

I call mrs Irene V and she said she would me with my Bills

3 years ago

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Frederick A A Whitehead Ocala, FL

Very Helpful explained everything easily

3 years ago

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Karen J Smutny Forsyth, MO

Representatives were Highly dedicated of their task!!

3 years ago

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Tara

Americor is good because they explained everything.

3 years ago

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Douglas

Pleasant, patient, friendly, and very communicative.

3 years ago