Name: Americor
Rating: 4.8

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Linda Miller Phoenix, AZ

I’ve always been treated with respect and kindness by every knowledgeable associates

11 months ago

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Sandra Thompson Seymour, CT

Everyone was very easy to talk to. No one ever made me feel less for getting in a bad cc problem

11 months ago

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Denise Klark Wilkesboro, NC

Great company that worked with me to get my dept resolved promptly. Good customer services.

11 months ago

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Marie McCrary Hixson, TN

They were so eager to help and the account managers(Amanda and Carlos are the best.

11 months ago

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Pamela Lafontaine Rockville, CT

Austin was very helpful. He was very knowledgeable and explained everything in detail.

11 months ago

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Mary Van Parys-Niven Granger, IN

7 accounts settled within 9 months! That was a great job! Hopefully payments can get done sooner :)

11 months ago

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Begona Sandoval Park City, UT

Great customer service! Everyone is so kind to talk to and explain every step to do the process.

11 months ago

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nick cap Prospect Park, PA

Kaili was amazing and very informative throughout the very stressful decision making and process

11 months ago

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Carol ann DiGiovanni Tallahassee, FL

Tim G so helpful and patient. Answered all my questions and really was super professional

11 months ago

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Karen Gouge (Karen) Sarasota, FL

These calls get quite lengthy but I had a svc tech coming to the house and she tried to keep it short.

11 months ago

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M S Manahawkin, NJ

Smooth process great to work with took care of everything in way less time then I thought!

11 months ago

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Tessie Starr Colle Alice, TX

Bill R was assigned to my case and he was very sociable, knowledgeable, and patient.

11 months ago

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John & Kathy Clough

I thought that your representative was very good and made everything well understood

11 months ago

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Rosalia Cox-Machado

I enjoyed speaking with Augie. He was helping, informative and excellent in his knowledge.

11 months ago

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Nathaniel Brooks Rock Hill, SC

Very thorough explained to my understanding look forward to working with Brian in future

11 months ago

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veronica cruz Soledad, CA

Highly informative and friendly. thank you so much for your help with our financial goals

11 months ago

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Marty Shackelford Lake Havasu City, AZ

The people made it very easy. Took time to help me through the whole process to get this debit problem solved

11 months ago

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Yvonne Ross Miami, FL

Friendly and great service. I was well informed about what to expect during the process.

11 months ago

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Greg Harter Corpus Christi, TX

I like the way everything was handled how I kind of had control over what happened

11 months ago

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Patrick Brunetti Flemington, NJ

Americor has been staying on top with continual updates and fast action to settle my debt.

11 months ago Edited January 19, 2024

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Octavio Hernandez Chula Vista, CA

Very good and profesional customer service. I really liked the way they handled my case.

11 months ago

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Dave Johnson Overland Park, KS

Nicky was great to work with, explained the process in easy to understand terms.

11 months ago

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Minnie San Diego, CA

I been with this company for almost a Year it's been great all along the process and communication

11 months ago

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Erik Boucher Cheboygan, MI

The only gripe I have is that when I tried to cancel, I was disregarded (put on hold for 40 plus minutes, no response to emailed cancellation). If I were in a diff condition, I'd use them.

11 months ago

Reply from Americor

Thank you for sharing your feedback, and we sincerely apologize for the frustration you experienced when attempting to cancel our services. Your concerns are important to us, and we understand the significance of efficient communication, especially in such situations.

We regret that you had to endure a lengthy hold time and did not receive a timely response to your emailed cancellation request. This falls short of the level of service we strive to provide, and we are committed to rectifying this issue promptly.

We appreciate your understanding and patience during this process. Our customer service team is actively working to improve our response times and streamline the cancellation process to ensure a more seamless experience for our clients.

I reviewed your account and it appears as if we have complied with your request; however, if you require further assistance please reach out to us at officeofthepresident@americor.com. We are committed to addressing your concerns request promptly and providing any necessary assistance to ensure a smooth transition.

Sincerely,
Americor

Nov. 28th, 2023

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James Burgess

Great fast and courteous customer service, informative service representatives.

11 months ago

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Missy Fulton

They did everything they said they were going to do. Very customer friendly website.

11 months ago Edited March 21, 2024

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Francis Oppon Philadelphia, PA

Awesome and Sincere they were ready to Help resolve my debt issues.Thankyou Anerico

11 months ago

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Rebekah vinson West Memphis, AR

Easy to work with Americor! They were always there to answer any questions I had.

11 months ago

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Francy Duska

Americor has been great I have only been in the program 2 months and already settled two cases

11 months ago

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Ashley Greer Knoxville, TN

Adam M was so kind and he patiently explained every detail of the process. Thanks Adam!

11 months ago

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Kim Sanchez Arlington, MA

They made the process so easy. Every step was explained and I was walked through it all.

11 months ago

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RW Pampa, TX

Amer was so helpful. Helped give me perspective on how I could turn my financial hardship around.

11 months ago

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Georgia Saultz Columbus, OH

Everything is going smoothly. My bills are getting paid and it's all going well.

11 months ago Edited December 6, 2023

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Stacy Darville

6 months ago

Reply from Americor

Thank you for sharing your experience with us. We're thrilled to hear that our team was able to provide you with excellent support and guidance throughout your journey with Americor.

Navigating through financial challenges can be daunting, and we're glad that we could be there for you every step of the way. Our priority is to ensure that our clients feel supported and informed throughout the debt settlement process, and we're pleased to hear that we were able to address your concerns promptly and effectively.

Your recommendation means a lot to us, and we truly appreciate your trust in Americor. If you ever have any further questions or need assistance in the future, please don't hesitate to reach out to us. We're here to help you achieve financial freedom and peace of mind.

Kind regards,
Americor

Apr. 29th, 2024

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Rob Selinsky

Really easy to use. Katia was very nice and helpful, she knows her stuff. My stress is now back in check.

8 months ago

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Laverne Monderen Honolulu, HI

Customer service was on point they are such a God send still got a bit to go but I'm grateful !

1 year ago

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DeAnna Boughton Ukiah, CA

Americor was able to negotiate a fantastic settlement for me. I'm super happy that I got their help.

1 year ago Edited January 8, 2024

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Sandra Bourashed Gilbert, AZ

Fantastic service and very friendly customer service reps who are more than happy to explain or answer any questions.

1 year ago Edited December 26, 2023

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Noor

Customer service/ representative is great. But it’s taking too long to negotiating with the creditors!

1 year ago

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Gene Weatherford Longwood, FL

Initial consultation went much better than expected. Just getting started on the program, so not much to rate at this point.

1 year ago

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Donna Columbus, OH

Keeps in contact with me. Gives me a lot of sites to check out. I can go to my account to see updates. Donna

1 year ago

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Barbara Stockton Springs, ME

I love that I will be able to make payments on my account and have them paid off thank you americor

1 year ago

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Richard Perez Valley Village, CA

Very courteous and quick to respond. Thorough and clearly define all processes. Always pausing to ask if I understood.

1 year ago

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Shalotta Seward Lynchburg, VA

I’m just getting going with this company so far just speaking with thé customer service I think I’m be ok

1 year ago

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Angela Milford, NH

Everything was quick and easy during our call. They explained everything and didn't take up too much of my time.

1 year ago

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Rebecca Clayton, NC

Very helpful Very detailed and what they do and what you have to do and how we’re gonna get there. Very reassuring

1 year ago Edited September 20, 2023

Reply from Americor

It warms our hearts to know we've met your expectations! Our team at Americor is dedicated to helping you achieve financial success. We're always here for you whenever you need us. Best regards, Americor

Sep. 25th, 2023

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Richard Mitchell, SD

Americor so far has been easy to work with and very helpful. I'm not a month in the program but very confident.

1 year ago

Reply from Americor

We're delighted to hear that you're satisfied with our services! Your feedback fuels our commitment to delivering top-notch solutions. Feel free to recommend us to friends and family. Best regards, Americor

Sep. 25th, 2023

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Lorie Hartley Lansing, MI

I don’t appreciate them taking money from my account without my consent. I was understanding that I would be making the payments, not them taking the payments from me . I want my account canceled immediately. I’m thoroughly not interested or happy. It’s a very misleading company.

1 year ago

Reply from Americor

We sincerely apologize for any confusion and frustration you've experienced with our services. We understand the importance of clear communication and transparency, and we regret that we fell short of your expectations in this instance.

We want to assure you that taking payments without explicit consent is not our standard practice, and we are committed to resolving this issue . We kindly request that you reach out directly at officeofthepresident@americor.com. We will initiate an immediate review of your account to identify and rectify any unauthorized transactions, and if any funds were deducted in error, we will promptly issue a refund. We understand that trust is crucial in our line of business, and we genuinely value your feedback.

If you have any further concerns or if there's anything else we can do to assist you, please do not hesitate to contact us. We are committed to making this right and ensuring your satisfaction with our services.

Sincerely,
Americor

Dec. 27th, 2023

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Crystal Scottsdale, AZ

It's scary to release your stress onto a more reliable source, but I'm sure everything will be well worth it.

1 year ago

Reply from Americor

We're delighted to hear that you're satisfied with our services! Your feedback fuels our commitment to delivering top-notch solutions. Feel free to recommend us to friends and family. Best regards, Americor

Sep. 25th, 2023

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Darlene Cincinnati, OH

I spoke to Vu & he was very helpful explaining what Americor to do to help me. He had alot of patience & understanding.

1 year ago

Reply from Americor

We're delighted to hear that you're satisfied with our services! Your feedback fuels our commitment to delivering top-notch solutions. Feel free to recommend us to friends and family. Best regards, Americor

Sep. 25th, 2023