Name: Americor
Rating: 4.9

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Zach Paul Abilene, TX

They did a great job explaining all aspects of my debt and answered all my questions throughly.

1 year ago

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Teresa Whitt Hickory, NC

The loan Process took way to long. Several times I had to wait for the customer rep to refer to the Manager. Then it was like pulling teeth to get the answer.

1 year ago

Reply from Americor

We sincerely apologize for the delays and frustrations you experienced during the loan process. Your time is valuable, and we regret any inconvenience caused by the extended wait times and lack of clarity in communication.

We understand the importance of efficiency and transparency throughout the loan process, and it's clear that we fell short of your expectations in these areas. Please know that we take your feedback seriously and are actively working to address the issues you've raised.

We are reviewing our internal processes to streamline communication and decision-making, ensuring that our customers receive timely responses and clear answers to their inquiries. Additionally, we are providing additional training to our team members to improve their ability to assist customers effectively without unnecessary delays.

We appreciate your patience and understanding as we work to improve our services. If there's anything else you'd like to share or if you have any further questions or concerns, please don't hesitate to reach out to us directly at officeofthepresident@americor.com.

Thank you for bringing these matters to our attention, and we apologize for any inconvenience or frustration you've experienced. Your satisfaction is our priority, and we are committed to making the necessary improvements to better serve you in the future.

Best regards,
Americor

Apr. 3rd, 2024

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an-etta studebaker Modesto, CA

Very helpful keeping me updated were friendly stays on top of everything I send them

1 year ago

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Kristapher Harris

Helpful and alway informative. Americor keeps me in the loop of all that is happening!

1 year ago Edited April 25, 2024

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Robert Springer Wilmington, MA

Very friendly informative staff called me right back after having a brief question

1 year ago

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Mike Bonanno Muskogee, OK

Very informative and explained everything very well. Answered all my questions and been on point !

1 year ago

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Daniel Falk Somerset, KY

What I like about them is that they get down to it and get the ball rolling fast

1 year ago

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Lynn San Jose, CA

every person I talked/texted with were courteous, professional and explained the process thoroughly

1 year ago

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Michael

Every part of the process was explained to a t. Felt welcome from the beginning. Awesome. !!!

1 year ago

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Olakunle Taiwo

Good support from Americor. They build total trust and confidence towards your financial freedom.

1 year ago

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Jeremy White

Americor has been by my side every step, helping me in this journey to get out of financial limbo!

1 year ago

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Jeanne

They really helped me get back on track. Everyone was very nice and supportive of my needs.

1 year ago

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Seludvig

Everyone was very knowledgeable and professional on explaining how this program works.

1 year ago

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Timothy Peterson Plainfield, NJ

sign up process was very simple down loading documents and signatures was a breeze

1 year ago

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VRios Tampa, FL

I love that what they told me would happen at the start, did. There were no surprises.

1 year ago

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Diana G Atmore, AL

They help people in a time of financial need and earn trust with their stellar service.

1 year ago

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DALE KIRTLEY Palm Bay, FL

Americor staff answered all of our questions and had our best interest in satisfying our needs.

1 year ago

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Tisha Shanks

Answered my questions thoroughly and I like that my debt will be paid in 6 months and not years

1 year ago

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Janice Sun Prairie, WI

Customer service representatives were very nice and knowledgeable about their service.

1 year ago

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Larry Thompson Tacoma, WA

To early to have a clear picture of the company and progress. But so far it is impressive

1 year ago

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Mary Ann Selepchak Show Low, AZ

I am very satisfied with Americor. They negotiated settlements on several of my accounts.

1 year ago

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Pamela Stroud

This is a superb company that goes above and beyond to satisfy their customers😎😎😎

1 year ago

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Anthony Godin

I liked everything. The whole experience was easy to understand, and very professional.

1 year ago Edited April 25, 2024

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Frank Lacy San Jose, CA

The Representative, Jason, is very courteous, knowledgeable and customer service oriented.

1 year ago

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Jesse Burgardt Roanoke, VA

I like the clarity and support provided by Americor. The Communications Team was excellent!

1 year ago

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Kevin Tymchyn Shallotte, NC

Great customer service. Takes time to make sure you understand everything involved.

1 year ago

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Tracy Flannery Madison, WI

Was very helpful. The people were very informative and made me feel at ease during my interviews

1 year ago

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Laura Ezzy Makawao, HI

I appreciate the kind customer care I receive from every Americor representative I talk with.

1 year ago

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Timothy Demaray

I've been with Americor for just over a month and got my first offer. Way to go Americor.

1 year ago Edited March 27, 2024

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Shama Blaney

Fabulous customer service! With the great negotiations, my debt is almost gone in less than 1 year.

1 year ago

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Delbert Begaye Fort Defiance, AZ

It's been awhile for paying alot of interest but now I'll have extra $ in my pockets,,thx amiercor

1 year ago

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Mary Caver

This company is awesome for resolving your debt! I just started and I am very satisfied so far.

1 year ago Edited March 25, 2024

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ALFONSO ARGENTO Patchogue, NY

Very good service on top of everything, and very courteous and listen to your needs

1 year ago

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All Graphic Designs ,LLC Nutley, NJ

Great service, everything explained and the customer service and attention "THE BEST".

1 year ago

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Judy Hope Spring, TX

The explanation was awesome and Steven kept telling me until I understood it fully.

1 year ago

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Robert B Kokomo, IN

Nothing it was easy and they have helped me through getting everything taken care of

1 year ago

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Rick Black Elk Lincoln, NE

My representative went out of the way to explain the entire process. Excellent work!

1 year ago

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MALE BLUE Charlotte, NC

Jason H was awesome and easy to work with very pleasant very positive high energy!

1 year ago

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Shara Webster

Seems like a helpful company, they are relentless with phone calls though. That would be the only thing I would change.

1 year ago

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Betsy Bradshaw Houston, TX

Everything is going well so far, as they promised slowly they’re working with mu debt, Tha k you

1 year ago

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Charles Hjelle Jr Phoenix, AZ

Very great customer service, signing up was smooth and my agent was very helpful and knowledgeable

1 year ago

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Conrado Portal Miami, FL

The company is always available for questions, they use my native language as I request

1 year ago

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Nana R. Herran Phoenix, AZ

Their customer service is amazing.. Americor contacts me about once a week.They Keep me up-to-date by email and phone calls and I really appreciate it., I would Recommend them to everybody

1 year ago

Reply from Americor

Thank you very much for your kind words about our customer service. We're thrilled to hear that you've had a positive experience with Americor and that our team has been able to keep you informed and supported throughout your journey.

We greatly value your feedback and are grateful for your recommendation. Your satisfaction is our top priority, and we're committed to providing the highest level of service to all our clients.

We noticed that you rated us with only one star, and we want to ensure that we're meeting your expectations fully. If there are any areas where you feel we could improve or if you have any concerns you'd like to discuss, please don't hesitate to reach out to us directly at officeofthepresident@americor.com. Your feedback is invaluable, and we're here to listen and address any issues you may have.

Once again, thank you for choosing Americor and for taking the time to share your positive experience. We look forward to continuing to serve you and to exceeding your expectations in the future.

Warm regards,
Americor

Feb. 27th, 2024

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Libby Walling Santa Maria, CA

Easy to work with and the company has already gotten three settlement agreements.

1 year ago Edited February 26, 2024

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Don Kapsuleas Hendersonville, NC

signing up was fast and easy. The people I dealt with were great, explaining each step and answering all our questions

1 year ago

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Babs

Representative Mateo extremely knowledgeable and answered all question in this process.

1 year ago

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efrain vega

I like everything the representative was really nice and helpful in taking care of me

1 year ago Edited April 16, 2024

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Roy Faucher Manchester, CT

I enjoy working with you very much, you all make me feel very comfortable and part of the team .

1 year ago Edited February 26, 2024

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J D Kansas City, KS

So far so good. I haven’t been here long enough yet but the people I have interacted with have been pleasant and kind

1 year ago

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sang scott Arlington, TX

Mr. Gavin B was very professional and understanding. He was very easy to work with.

1 year ago