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Americor

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9.1

Overall Score

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Cecil Daniel

I feel this is an excellent opportunity for me to get my credit status back on track.

1 year ago

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Rudy Zubia

I don’t dislike anything from that company I like everything they do for you to help you out

1 year ago

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Michelle Hirsch

Extremely professional and within 2 months they already started to consolidate for me!!

1 year ago

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James Bonner

Thus far, we have been delighted with Americor. They keep us posted regularly on our progress.

1 year ago Edited April 8, 2024

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Sandysan46

A fantastic company that is assisting me in debt relief. So fortunate to have found Americor

1 year ago

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Dawn Bush

They made it so easy and were so friendly. They didn’t make me feel bad or anything.

1 year ago

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sebastian green

Very easy to set up, no pressure into buying but worth the money in the long run

1 year ago

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Carla Henley

I am very satisfied with this company. Thank you so very much for such a great experience!

1 year ago

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Rene •Alviar

Explain all my options clearly and would monitor all debts to reach settlements favorable to me.

1 year ago

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Robert Zook

Even though it took longer than I expected, they accomplished what they said they would.

1 year ago

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Ellie Pearson

Great service, efficient, 1 loan already settled! Grateful to be working with this company.

1 year ago

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Evon Dickinson

They made it so very easy to do! All paperwork was completed through a video that was so easy!

1 year ago

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Patricia Butkowski

Excellent customer service! They are always there for me for any kind of questions I may have

1 year ago

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William Johnson

Tanner is awesome! He was so knowledgeable and patient. Made our experience great!

1 year ago

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Kendall R Smith

Great support. Always lets me know what and when to do something. Just all around great company.

1 year ago

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Cha

Aaron the consultant was great, very knowledgeable . The process is very informative and seem less.

1 year ago

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Doris Nauta

I was very pleased with the service, detailed summary provided by Ross N. Thank you Ross!

1 year ago

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Marie Jones

I worked with Ryan he was gray on explaining everything and making sure I understood everything

1 year ago

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W Parent

The process was easy and the agents were extremely helpful, knowledgeable and courteous.

1 year ago

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Herschel Shepherd

I appreciate everything Americor is doing for me it is going to help me out in the long run

1 year ago

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Jesse Wharton

Nicole was incredible! She answered any questions I had, and was pleasant and accommodating.

1 year ago

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Americor

William G. was very nice and explained everything to me and never pressered me into the problem

1 year ago

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Shirley Hacker

Giving me enough information and keeping in touch I like this very much always keeping me encourage

1 year ago Edited March 29, 2024

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Jj Devine

They do keep in touch frequently and so far everything is progressing very well so far.

1 year ago

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Randy Pearce

The customer service members was great. She went over everything and made sure I understood it.

1 year ago

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Gail Bell

Americor has done exactly as promised. The 1st settlement was completed in just over 8 weeks.

1 year ago

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Shauna Fawcett

It has given me a hope that I’ll be able to afford to pay off my debt and still live

1 year ago

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Jermaine Stewart

Great customer service give me details of everything that's going on and what I need to do

1 year ago

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Jillian Cale

This is an amazing company they helped me greatly by getting my debits paid off.

1 year ago

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Mark Smith

Very easy to work with and everything was explained in layman's terms and understandable.

1 year ago

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Kenya Chambers

Great customer service and support! Always keeping you in the loop about your negotiations!

1 year ago

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Hombredelsol

The agent Martin B, is Fully , skilled to answer all your questions for a smooth process

1 year ago

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Lorie Kilpatrick

Person I spoke to was very knowledgeable. She was with me through the whole transaction.

1 year ago

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Jake M

Very convenient way to settle debt. The staff is very friendly and down to earth.

1 year ago

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Ana Jimenez

Very good customer service also they are starting the settlement in my credit cards.

1 year ago

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bruce keelen

UNDERSTANDING PATIENT PEOPLE SINCERELY TRYING TO HELP PEOPLE THAT ARE STRUGLING !

1 year ago

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Jon Huddilston Cincinnati, OH

Customer Review Video

1 year ago

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Juan Calderon

Pharoah J was awesome!! Very helpful and patient. Thank you for the experience!!

1 year ago

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John McNichol

Excellent presentation and detailed explanation and information! Anu M is an excellent employee!

1 year ago

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Carla M Alvarado

Just appreciate how quickly an agreement was established with Creditor in 3mos..Thank you!

1 year ago

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Jason Snyder Cleveland, OH

Very helpful and took time to answer any questions I had. Explained everything very well.

1 year ago

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Zach Paul Abilene, TX

They did a great job explaining all aspects of my debt and answered all my questions throughly.

1 year ago

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Teresa Whitt Hickory, NC

The loan Process took way to long. Several times I had to wait for the customer rep to refer to the Manager. Then it was like pulling teeth to get the answer.

1 year ago

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Reply from Americor

We sincerely apologize for the delays and frustrations you experienced during the loan process. Your time is valuable, and we regret any inconvenience caused by the extended wait times and lack of clarity in communication.

We understand the importance of efficiency and transparency throughout the loan process, and it's clear that we fell short of your expectations in these areas. Please know that we take your feedback seriously and are actively working to address the issues you've raised.

We are reviewing our internal processes to streamline communication and decision-making, ensuring that our customers receive timely responses and clear answers to their inquiries. Additionally, we are providing additional training to our team members to improve their ability to assist customers effectively without unnecessary delays.

We appreciate your patience and understanding as we work to improve our services. If there's anything else you'd like to share or if you have any further questions or concerns, please don't hesitate to reach out to us directly at officeofthepresident@americor.com.

Thank you for bringing these matters to our attention, and we apologize for any inconvenience or frustration you've experienced. Your satisfaction is our priority, and we are committed to making the necessary improvements to better serve you in the future.

Best regards,
Americor

Apr. 3rd, 2024

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an-etta studebaker Modesto, CA

Very helpful keeping me updated were friendly stays on top of everything I send them

1 year ago

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Kristapher Harris

Helpful and alway informative. Americor keeps me in the loop of all that is happening!

1 year ago Edited April 25, 2024

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Robert Springer Wilmington, MA

Very friendly informative staff called me right back after having a brief question

1 year ago

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Mike Bonanno Muskogee, OK

Very informative and explained everything very well. Answered all my questions and been on point !

1 year ago

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Daniel Falk Somerset, KY

What I like about them is that they get down to it and get the ball rolling fast

1 year ago

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Lynn San Jose, CA

every person I talked/texted with were courteous, professional and explained the process thoroughly

1 year ago

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Michael

Every part of the process was explained to a t. Felt welcome from the beginning. Awesome. !!!

1 year ago