Name: Americor
Rating: 4.9

star star star_border star_border star_border

Wale Akintunde Boise, ID

Really poor communication from the team, issues that were brought up were never really diagnosed/addressed. If not for my own persistent complaints/reaching out the issue would have not be discovered or addressed.

2 years ago Edited March 11, 2024

star star star star star

phillip Gallegos

Maryjo was very professional and very helpful with the process! Maryjo has lots of good insights and tools to help me with the debt.

1 year ago

Reply from Americor

Thank you for your kind words! We’re glad to hear Maryjo provided professional support and helpful insights throughout your process. She’s a valuable part of our team, and we’ll be sure to pass along your appreciation.

If you need anything else, we’re always here to help.

Best regards, Americor

Jul. 24th, 2025

star star star star star

Belinda Martinez

Gene was so caring and helped us see the light at the end of the debt tunnel. We are paying 50% less each month and will debt-free in 3 1/2 years.

1 year ago

star star star star star_border

Pamela Martinez

I like that settlements have been done quickly and for the best possible outcome. I don’t like the fees and such that come with this program. Thank you Americor.

1 year ago

star star star star star

Lee Leboeuf

1 year ago Edited April 18, 2024

star star star star star

Punkboy St Louis, MO

Great service and when signed up...you have a team that works with you Nota team. Easy to use client portal, making uploading documents easy.

1 year ago

star star star star star_border

Aleah Cawthon

I like the fact that they were always available for my questions. Everyone that I spoke with was compassionate. They were also patient in explaining things for my clarity.

1 year ago

star star star star star

Cory Peterson Perkinston, MS

Overall it was good, I was getting frustrated towards the end but it worked out, now to pay off this loan and be done with it.

1 year ago

star star star star star

Carolyn Hazleton, PA

Customer service was able to assist with filling out my application and worked to help get me into their debt program fast.

3 years ago Edited May 26, 2022

check_circle

Verified Customer

star star star star star_border

Janice Brown

2 years ago Edited November 29, 2023

check_circle

Verified Customer

star star star star star_border

Donnell Hill Seattle, WA

They handle everything for you. It's a lot less stressful.

2 years ago Edited November 28, 2023

check_circle

Verified Customer

star star star star star_border

Benjamin Oakland, CA

Great Customer Service!!! I am a new customer.

2 years ago

check_circle

Verified Customer

star star star star star_border

Beth

Highly professional, kind, patient and efficient.

2 years ago

check_circle

Verified Customer

star star star star star_border

Jo Dothan, AL

Easy to help when I needed them & always helpful

2 years ago

check_circle

Verified Customer

star star star star star_border

Dave Hempel Fond du Lac, WI

Very professional attitude very easy to deal with

2 years ago

check_circle

Verified Customer

star star star star star_border

Robbin Leidall Warner Robins, GA

Very trustful and honest. Great communication

2 years ago Edited March 4, 2024

check_circle

Verified Customer

star star_border star_border star_border star_border

Valentin Mata Seattle, WA

Being charged from loan I have even after canceling direct pay they claim you guys have not contacted them

2 years ago

Reply from Americor

We're sorry to hear about the ongoing charges from the loan, despite your efforts to cancel the direct pay. Your concerns are important to us, and we want to resolve this issue promptly.

We take your satisfaction seriously, and we are committed to resolving this situation for you. Please contact us at 866-33-8484 or via email at officeofthepresident@americor.com.

Thank you for bringing this to our attention.

-The Americor Team

Nov. 1st, 2023

check_circle

Verified Customer

star star star_border star_border star_border

Helen Detroit, MI

I have not seen any difference with Americorps just watch my credit score go from the 6.6 to a 4.5

2 years ago

Reply from Americor

We appreciate you taking the time to share your experience, although it seems there might be some confusion. AmeriCorps is a national service organization, and we want to ensure that we're addressing your concerns accurately.

If you are referring to a different company or service, please specify the correct company name, and we'll do our best to assist you with a response tailored to your situation.

Your feedback is valuable to us, and we're committed to addressing any concerns you may have.

-The Americor Team

Oct. 31st, 2023

check_circle

Verified Customer

star star star star_border star_border

Kate Erbach Appleton, WI

All costs involved were not made totally clear to me at the time I signed up.

2 years ago

Reply from Americor

I appreciate you bringing this concern to our attention, and I apologize for any confusion regarding the costs associated with our services at the time of your sign-up. Clear communication is crucial, and I regret if we fell short in providing a comprehensive understanding of the expenses involved.

To address your specific questions and concerns about the costs, I would be more than happy to discuss this with you in detail. We kindly request that you reach out to us directly at officeofthepresident@americor.com.

We understand the importance of transparency in financial matters, and we want to make sure you have a full and accurate understanding of all associated costs. Your satisfaction is our priority, and we are committed to addressing your concerns promptly.

Thank you for your understanding, and I look forward to assisting you further.

Sincerely,
Americor

Dec. 26th, 2023

check_circle

Verified Customer

star star star star_border star_border

Jeanne VanFosson Omaha, NE

Other than calls from creditors calling and threatening letters

2 years ago

Reply from Americor

Unfortunately, creditors will use all sorts of tactics to try to guilt or bully you into paying and getting back into the cycle of paying their extremely high interest. However, getting calls from your credit card companies is a natural part of the process. While this may not be ideal at the moment, it is actually a good thing - it’s a sign your debt is aging, which means creditors will be more willing to negotiate and your program is moving in the right direction.

Just know that we are here for you! Joining our program is a way to pay back creditors in a responsible way that serves you, rather than just serving credit card companies.

We kindly request that you reach out to us at officeofthepresident@americor.com if you have any additional questions or concerns about any communication you've received from your creditors and we would be happy to help.

Sincerely,
Americor

Dec. 27th, 2023

check_circle

Verified Customer

star star star star star_border

Kaitlyn

They answered questions I needed answered and helped me.

2 years ago

check_circle

Verified Customer

star star star star_border star_border

Schirra Finn Dallas, TX

So far the process has been easy. Have to see how everything works out

2 years ago

Reply from Americor

Thank you for sharing your feedback with us. We're glad to hear that the process has been smooth for you so far. Your satisfaction is important to us, and we're committed to ensuring that everything works out to your benefit. Please don't hesitate to reach out to us directly at Officeofthepresident@americor.com if you have any questions or concerns along the way. We're here to help and support you through the entire process.

Kind regards,
Americor

May. 8th, 2024

check_circle

Verified Customer

star star star_border star_border star_border

William Beloit, WI

I get put on hold everytime I try getting ahold of you. Each time has been over 10 minutes.

2 years ago

Reply from Americor

We sincerely apologize for the extended hold times you've experienced when trying to reach us. Your time is valuable, and we understand the frustration this may have caused.

Please know that we are actively addressing this issue and taking steps to improve our customer service response times. We appreciate your patience during this process.

If there's anything specific you need assistance with or if you have further concerns, please don't hesitate to reach out to us directly at officeofthepresident@americor.com. We are committed to ensuring a more efficient and satisfactory experience for you.

Thank you for bringing this to our attention, and we appreciate your understanding as we work to enhance our services.

Sincerely,
Americor

Dec. 28th, 2023

check_circle

Verified Customer

star star star star star_border

Terrie

I'm understanding everything they are doing for me.

2 years ago

check_circle

Verified Customer

star star star star star_border

Steven Trowbridge Benson, AZ

they listened and were non-judgemental. they cared!

2 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Terry Morrison Little Rock, AR

Never here from them. I need help creditors are calling. Please tell them to contact me, I need help.

2 years ago

Reply from Americor

We appreciate you bringing this issue to our attention and we are very grateful for the opportunity to respond.This issue is already escalated to our upper management and someone will reach out to you so we can help you resolve this,Should you have any more questions or concerns, please feel free to email our Customer Experience Manager directly at pr@americor.com

Jan. 10th, 2023

check_circle

Verified Customer

star star star star_border star_border

Violet Rhodes Detroit, MI

They kicked in rather slow to me, but I will rate them again if possible.

2 years ago

check_circle

Verified Customer

star star star star star_border

Elijah

My representative has been really helpful and personable.

2 years ago

check_circle

Verified Customer

star star star star star_border

Linda

They're always very friendly and answer my questions.

2 years ago

check_circle

Verified Customer

star star star star star_border

Marilynn

The representative was courteous, knowledgeable.

2 years ago

check_circle

Verified Customer

star star star star star_border

Arthur Oklahoma City, OK

I am very pleased on how they're helping me

2 years ago

check_circle

Verified Customer

star star star star_border star_border

Suzanne McCool Newburgh, IN

The initial contact was a bit overzealous in what Americor could negotiate

2 years ago

check_circle

Verified Customer

star star star star_border star_border

Gordon Nelson Yell Easthampton, MA

Because I was told one thing and it wasn't done as stipulated.

2 years ago

check_circle

Verified Customer

star star star star star_border

Jessie McKnight McComb, MS

Quick to Explain how you gain credit by investm

2 years ago

check_circle

Verified Customer

star star star star star_border

Cristina Stroia Kew Gardens, NY

Good customer service, portal easy to use.

2 years ago

check_circle

Verified Customer

star star star star star_border

Ric DE Land, FL

Getting notifications about late payments.

2 years ago

check_circle

Verified Customer

star star star star star_border

Vickie Okelley Stephens, GA

There really nice people answer every question

2 years ago

check_circle

Verified Customer

star star star star star_border

Lisa Theis Hondo, TX

My first person to talk to was so helpful

2 years ago

check_circle

Verified Customer

star star star_border star_border star_border

Georgia Baker Ballwin, MO

I ended up being sent to collections agency because they didn't inform my creditors

2 years ago

Reply from Americor

We appreciate you bringing this issue to our attention and we are very grateful for the opportunity to respond.This issue is already escalated to our upper management and someone will reach out to you so we can help you resolve this,Should you have any more questions or concerns, please feel free to email our Customer Experience Manager directly at pr@americor.com

Jan. 10th, 2023

check_circle

Verified Customer

star star star_border star_border star_border

Joyce Elaine Hall Gainesville, FL

They argue way too much. I changed my mind about the loan and what I got was was a sales pitch!!!

2 years ago

check_circle

Verified Customer

star star star star_border star_border

Pamela Skapple Logan, UT

I signed up they are taking my money but no word from anyone

3 years ago

check_circle

Verified Customer

star star star star_border star_border

Paul sharon Allen, TX

They haven't done anything yet. Or at least I haven't been informed.

3 years ago

check_circle

Verified Customer

star star star star_border star_border

Terry Schaefer

Nothing had really happened yet, just a bunch of debt collectors calling me 15 times a day

3 years ago Edited January 10, 2024

check_circle

Verified Customer

star star star star_border star_border

George Kendall Troy, TX

Have not received welcome call left oice mails nobody calls back

3 years ago

check_circle

Verified Customer

star star star star star_border

Michael

They're very helpful and efficient at Americor.

3 years ago

check_circle

Verified Customer

star star star star star_border

Mary Murphy Hollywood, FL

Trying to work with me when no one else would

3 years ago

check_circle

Verified Customer

star star star star_border star_border

David

They're always there everytime you call or whatever. They were great.

3 years ago

check_circle

Verified Customer

star star star star star_border

Jerry

They could answer any question you need to ask.

3 years ago

check_circle

Verified Customer

star star star_border star_border star_border

Shana R Rivers Vance, AL

Pertinent information about my accounts was not shared in order for me to make the right decision,

3 years ago

check_circle

Verified Customer

star star star_border star_border star_border

Daniel Bruce Penny Harrison, MI

So far I have been inundated with text messages and calls the were false about settlements

3 years ago