Name: Americor
Rating: 4.9

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Probal Chanda CA

It was clear to understand and Claudia was very helpful and transparent in communicating the details.

2 years ago

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donald garrell

I had to give all my bank info before I had access to the app that showed what all my debts were being settled at and compared to what I paid I could have settled with the banks directly and saved so much more money.

2 years ago

Reply from Americor

We appreciate your feedback. Your experience is important to us, and we want to address your concerns.

Keep in mind the information viewed in client portal is projection of what we anticipate a negotiation will be based on previous settlements with that specific creditor. The true settlement will become available after a negotiation has taken place and you are presented with an offer.

We would appreciate the opportunity to discuss your specific case in more detail. Please contact us at officeofthepresident@americor.com, so we can address your concerns and work towards a resolution that meets your expectations.

Thank you for bringing this to our attention, and we look forward to the opportunity to improve your experience.

Sincerely,
Americor

Dec. 1st, 2023

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Paula Fitzgerald Spring, TX

I worked with Cameron who was very king and explaind everything in detail so I could understand how the program works.

2 years ago

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Dennis McAtee

Extremely professional group to work with. Always there to answer my questions and put things in perspective.

2 years ago Edited March 20, 2024

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Jennifer Ethridge Panama City, FL

Just now getting signed up to settle some debts; but so far very happy with the program and ease of set up!

2 years ago

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Diane Travers St Louis, MO

Thanks Dallas I appreciate everything you explained things in a way possible to understand very well

2 years ago

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Ericka Alonzo Grand Prairie, TX

Well informed staff, Veronica is a good listener and pays attention to details and customer's needs.

2 years ago

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Vickie Towater

Sent me to bank to take loan out to pay off debt faster the bank they sent me to approved me and then a month and a half later they denied me.

2 years ago

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Isaac Byrd San Francisco, CA

They lied to me. I told them I wanted to consolidate and settle then put me in debt settlement. When I realized this, I told them I wanted to cancel, they kept transferring me to a line that would hang up on me. Digusted with this company!

2 years ago

Reply from Americor

We sincerely apologize for the frustration and inconvenience you've experienced with our company. It's disheartening to hear that your expectations were not met, and we deeply regret any misunderstanding regarding the consolidation and settlement process.

Your concerns are taken seriously, and we understand the importance of clear communication and prompt resolution. We apologize for any difficulty you encountered when attempting to cancel and for the inconvenience caused by the transfer issues.

I can confirm we have complied with your request; however, we would like for you to reach out to us at officeofthepresident@americor.com to resolve any additional concerns you may have.

Your feedback is valuable to us, and we appreciate the opportunity to learn from this experience as we work towards improving our services. We genuinely apologize for any frustration caused and thank you for bringing this matter to our attention.

Sincerely,
Americor

Nov. 28th, 2023

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Eileen K Klar

My advisor Kim D was very helpful and looking forward to working with to get my credit on track thank you

2 years ago

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Toutou yale Austin, TX

Best of the best*** I Just started with Americor for few days, and today I see the result. Very Fast...

2 years ago

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Barbara Palmer Woodstock, GA

The attentiveness and concern. I feel as though I am not along in this journey. I have a whole law firm supporting me!

2 years ago Edited January 2, 2024

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Melvin Williams Houston, TX

The person I dealt with, Ronnica W was great! Stopping the process to watch a video, not so much. So, you actually get a 4.5....

2 years ago

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Clare O'Malley Carrollton, GA

Very clear instructions, good advice, I have every confirdence that this is going to be good for me and my family.

2 years ago

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Michele Rose Missoula, MT

Americor has been amazing! Very informative, helpful, kind and kept me updated through entire process!

2 years ago

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John Becker Punxsutawney, PA

Representatives were professional and highly educated. A pleasure to work with. Looking forward to righting my ship.

2 years ago

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Yvonne Bardwell Hot Springs, AR

Like that I can get our of debt.. not fond of my credit taking a hit for non payment until everything is lined out to pay.

2 years ago

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Cecilia Canzian Spring, TX

Kevin was great!! He worked with on trying to get a monthly payment that was doable for. I appreciate that very much.

2 years ago

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Regina Matthews Conover, NC

Americor has been amazing in helping me with all of the debt that I was drowning in. I am so thankful!!

2 years ago Edited February 22, 2024

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AUBREY e Smith

The team worked hard to get the best settlement for me and was in contact with threw out the whole process

2 years ago

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Mary S Gaithersburg, MD

Sara was very professional, knowledgeable and she addressed all of my concerns. Great job 👍👍👍👍

2 years ago

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Ocean Chowdhury Royal Oak, MI

Just found out about Americor. Ari S was great. Very knowledgeable and helpful. Seems like a great company.

2 years ago

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Alexandra Hensler Tacoma, WA

Very helpful, easy to contact, patient with explanations and plain speaking without making me feel dumb.

2 years ago

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ANTHONY HORTON Charlotte, NC

So far I have no complaints they are doing what they said they would do. I only been with the program a couple of months

2 years ago

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Ancel Cornejo

Americor has defined departments to handle the debt reduction process in a very methodical thorough path to completion.

2 years ago Edited March 4, 2024

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Lisa Watson

Americor has relieved a lot of stress for me. They take care of everything. Would definitely recommend them to anyone.

2 years ago

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Suzanne Fresno, CA

New to the program, but truly appreciate all the help and knowledge that Americor gives to all their customers.

2 years ago Edited November 8, 2023

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Laverne Monderen Honolulu, HI

Customer service was on point they are such a God send still got a bit to go but I'm grateful !

2 years ago

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DeAnna Boughton Ukiah, CA

Americor was able to negotiate a fantastic settlement for me. I'm super happy that I got their help.

2 years ago Edited January 8, 2024

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Sandra Bourashed Gilbert, AZ

Fantastic service and very friendly customer service reps who are more than happy to explain or answer any questions.

2 years ago Edited December 26, 2023

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Noor

Customer service/ representative is great. But it’s taking too long to negotiating with the creditors!

2 years ago

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Gene Weatherford Longwood, FL

Initial consultation went much better than expected. Just getting started on the program, so not much to rate at this point.

2 years ago

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Donna Columbus, OH

Keeps in contact with me. Gives me a lot of sites to check out. I can go to my account to see updates. Donna

2 years ago

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Barbara Stockton Springs, ME

I love that I will be able to make payments on my account and have them paid off thank you americor

2 years ago

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Richard Perez Valley Village, CA

Very courteous and quick to respond. Thorough and clearly define all processes. Always pausing to ask if I understood.

2 years ago

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Shalotta Seward Lynchburg, VA

I’m just getting going with this company so far just speaking with thé customer service I think I’m be ok

2 years ago

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Angela Milford, NH

Everything was quick and easy during our call. They explained everything and didn't take up too much of my time.

2 years ago

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Rebecca Clayton, NC

Very helpful Very detailed and what they do and what you have to do and how we’re gonna get there. Very reassuring

2 years ago Edited September 20, 2023

Reply from Americor

It warms our hearts to know we've met your expectations! Our team at Americor is dedicated to helping you achieve financial success. We're always here for you whenever you need us. Best regards, Americor

Sep. 25th, 2023

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Richard Mitchell, SD

Americor so far has been easy to work with and very helpful. I'm not a month in the program but very confident.

2 years ago

Reply from Americor

We're delighted to hear that you're satisfied with our services! Your feedback fuels our commitment to delivering top-notch solutions. Feel free to recommend us to friends and family. Best regards, Americor

Sep. 25th, 2023

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Lorie Hartley Lansing, MI

I don’t appreciate them taking money from my account without my consent. I was understanding that I would be making the payments, not them taking the payments from me . I want my account canceled immediately. I’m thoroughly not interested or happy. It’s a very misleading company.

2 years ago

Reply from Americor

We sincerely apologize for any confusion and frustration you've experienced with our services. We understand the importance of clear communication and transparency, and we regret that we fell short of your expectations in this instance.

We want to assure you that taking payments without explicit consent is not our standard practice, and we are committed to resolving this issue . We kindly request that you reach out directly at officeofthepresident@americor.com. We will initiate an immediate review of your account to identify and rectify any unauthorized transactions, and if any funds were deducted in error, we will promptly issue a refund. We understand that trust is crucial in our line of business, and we genuinely value your feedback.

If you have any further concerns or if there's anything else we can do to assist you, please do not hesitate to contact us. We are committed to making this right and ensuring your satisfaction with our services.

Sincerely,
Americor

Dec. 27th, 2023

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Crystal Scottsdale, AZ

It's scary to release your stress onto a more reliable source, but I'm sure everything will be well worth it.

2 years ago

Reply from Americor

We're delighted to hear that you're satisfied with our services! Your feedback fuels our commitment to delivering top-notch solutions. Feel free to recommend us to friends and family. Best regards, Americor

Sep. 25th, 2023

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Darlene Cincinnati, OH

I spoke to Vu & he was very helpful explaining what Americor to do to help me. He had alot of patience & understanding.

2 years ago

Reply from Americor

We're delighted to hear that you're satisfied with our services! Your feedback fuels our commitment to delivering top-notch solutions. Feel free to recommend us to friends and family. Best regards, Americor

Sep. 25th, 2023

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Thomas St Louis, MO

TOOK MONEY OUT WITH OUT PERMISSION CAUSED N Y ACCOUNT TO OVER DRAFT OF 36 DOLLAR FEE I HAD ALREADY CANCELED THIS AND THEN TO GET REFUND IT TOOK 15 DAYS TO GRT MY 25 DOLLARS BACK BECAUSE THEN WAS TOLD THAT 10 DAYS AFTER THE DECISION WAS MADE TO REFUND MY 25

2 years ago Edited September 15, 2023

Reply from Americor

Dear Thomas, We sincerely apologize for any frustrations you experienced during your time with the Americor program. It is never our intention to cause confusion or frustration, as we strive to offer clear and concise assistance to all our customers. We understand transparency and trust are key values during your time in our Debt Resolution program. We appreciate your feedback and will use it as an opportunity to improve our communication skills. We believe in constant growth and learning from our mistakes. Please reach out to us via email at officeofthepresident@americor.com to schedule a callback to help clarify any questions or concerns you may still have; as well as to review if there is anything specific actions we may need to take in order to rectify this situation. We continue to value your business and aim to provide a better experience to all of our clients in the future. Best regards, Americor

Sep. 25th, 2023

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Christy Zeegen Los Angeles, CA

Things have been seemless. All of my questions were promptly responded to and there have been no issues.

2 years ago

Reply from Americor

It warms our hearts to know we've met your expectations! Our team at Americor is dedicated to helping you achieve financial success. We're always here for you whenever you need us.

Best regards, Americor

Aug. 15th, 2023

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RICK NUNEZ Phoenix, AZ

Great company to work with very nice people and give you enough information to know what's going on

2 years ago

Reply from Americor

It warms our hearts to know we've met your expectations! Our team at Americor is dedicated to helping you achieve financial success. We're here for you whenever you need us.

Best regards, Americor

Aug. 16th, 2023

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Jason Petty Little Falls, MN

The communication has been outstanding. Reassuring me along the way in this stressful time has been amazing!

2 years ago

Reply from Americor

We're delighted to hear that you're satisfied with our services! Your feedback fuels our commitment to delivering top-notch solutions. Feel free to recommend us to friends and family.

Best regards, Americor

Aug. 16th, 2023

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Celestina Browne Atlanta, GA

Tim is a great representative I'm glad he's on my team .I don't have anything negative to say..Thank you

2 years ago Edited July 28, 2023

Reply from Americor

It warms our hearts to know we've met your expectations! Our team at Americor is dedicated to helping you achieve financial success. We're here for you whenever you need us.

Best regards, Americor

Aug. 16th, 2023

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Legina Pyron Cape Girardeau, MO

The people are amazing and very thoughtful. They explain everything to you. The company is the best.

2 years ago

Reply from Americor

Thank you so much for your kind words! We're thrilled to have provided you with a positive experience. If you ever need assistance in the future, don't hesitate to reach out.

Best regards, Americor

Aug. 16th, 2023

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CinSyn NV

So far everything is going well. I really appreciate the communication and help I receive. Thank you.

2 years ago

Reply from Americor

Your positive review brightened our day! We're honored to have played a role in your financial journey. Remember, at Americor, your financial well-being is our priority.

Best regards, Americor

Aug. 16th, 2023

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Eric Jacobson Minneapolis, MN

I don’t have much to report yet I know one thing is settled but will see after it shows on credit report

2 years ago

Reply from Americor

Hello, Eric. Thanks for the review! Nothing makes us happier than hearing we were able to provide you with a great experience!

Best regards, Americor

Aug. 16th, 2023