Name: Americor
Rating: 4.9

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Conrado Portal Miami, FL

The company is always available for questions, they use my native language as I request

9 months ago

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Nana R. Herran Phoenix, AZ

Their customer service is amazing.. Americor contacts me about once a week.They Keep me up-to-date by email and phone calls and I really appreciate it., I would Recommend them to everybody

9 months ago

Reply from Americor

Thank you very much for your kind words about our customer service. We're thrilled to hear that you've had a positive experience with Americor and that our team has been able to keep you informed and supported throughout your journey.

We greatly value your feedback and are grateful for your recommendation. Your satisfaction is our top priority, and we're committed to providing the highest level of service to all our clients.

We noticed that you rated us with only one star, and we want to ensure that we're meeting your expectations fully. If there are any areas where you feel we could improve or if you have any concerns you'd like to discuss, please don't hesitate to reach out to us directly at officeofthepresident@americor.com. Your feedback is invaluable, and we're here to listen and address any issues you may have.

Once again, thank you for choosing Americor and for taking the time to share your positive experience. We look forward to continuing to serve you and to exceeding your expectations in the future.

Warm regards,
Americor

Feb. 27th, 2024

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Libby Walling Santa Maria, CA

Easy to work with and the company has already gotten three settlement agreements.

9 months ago Edited February 26, 2024

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Don Kapsuleas Hendersonville, NC

signing up was fast and easy. The people I dealt with were great, explaining each step and answering all our questions

9 months ago

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Babs

Representative Mateo extremely knowledgeable and answered all question in this process.

9 months ago

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efrain vega

I like everything the representative was really nice and helpful in taking care of me

9 months ago Edited April 16, 2024

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Roy Faucher Manchester, CT

I enjoy working with you very much, you all make me feel very comfortable and part of the team .

9 months ago Edited February 26, 2024

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J D Kansas City, KS

So far so good. I haven’t been here long enough yet but the people I have interacted with have been pleasant and kind

9 months ago

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sang scott Arlington, TX

Mr. Gavin B was very professional and understanding. He was very easy to work with.

9 months ago

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Susan Bisnett Schenectady, NY

Keeping me informed along the steps of the way. Quick contact with them whenever I had a question.

9 months ago

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Launee Wolverton

From the day I signed up with them I feel like my hand has been held through the process.

9 months ago Edited April 18, 2024

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Mike Theus

Fast and easy from beginning to end The service was great They delivered what they promised!!

9 months ago

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John Dunston

Doing exactly what they said they would. They are quick efficient and easy to communicate with.

9 months ago

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Violeta Cangialosi

Excellent customer service. My salesperson Dorrie was phenomenal throughout the process.

9 months ago

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Andrea Fowler Bellwood, IL

Happy with all the great work you guys have done for me and still working on Thank You Again 😊

9 months ago Edited March 18, 2024

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Algee Gee Boston, MA

I was told my account would be turned into a loan, they took all my bank statements and said they would be in touch in 3-5 days, I haven’t gotten any response

9 months ago

Reply from Americor

I'm sorry to hear about the delay in response regarding your account. Your concern is important to us, and we apologize for any inconvenience this has caused you.

Please allow me to investigate this matter further. Could you please reach out to us at officeofthepresident@americor.com? This will help me ensure that your inquiry is promptly addressed by the appropriate team member.

Additionally, if you have any urgent questions or concerns, please don't hesitate to reach out to our customer service team directly. We're here to assist you and ensure that your needs are met in a timely manner.

Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve this issue for you.

Best regards,
Americor

Feb. 23rd, 2024

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Bernice Shearin

They always kept us updated and notified when there was a problem with the creditor.

9 months ago

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Peter Kearny, NJ

Nick explained everything very thoroughly and clearly. Made it an easy efficient experience

9 months ago

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Sharon Wright Sylacauga, AL

The people who I worked with are awesome and walk you thru ever step of the way.

9 months ago Edited March 11, 2024

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Sam Motley

Saved me thousands in late fees and interest I love the fact helped me remotely too!

9 months ago

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Lea Ferreira Hilo, HI

It’s a slow process and it’s scary but I hope it’s worth it. Atleast the workers are friendly and helpful

9 months ago

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Jessica Koulabouth

This team makes it so easy and hassle free for me to get debt free! Highly recommend!

9 months ago Edited March 29, 2024

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Michelle Gamble Lebanon, PA

Easy process and great communication. Explained things in a way I understood them.

9 months ago

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VRC Denver, CO

Kindness of staff and making sure I understand the process. They are very helpful.

9 months ago

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deborah olepau San Jose, CA

I appreciate how I was respectfully informed and how he explained everything to me, Thankyou!

9 months ago

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Linda M Niles Orange, CA

Very helpful and didn't feel judged. Explanation of the plan was easy to understand.

9 months ago

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srsinclair

William G was great.. He made it easy and he was easy to talk to .. good person. Thank you.

10 months ago

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John White

Agents were courteous, kind, patient and understanding. They made it a very pleasant experience.

10 months ago

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Lorraine Boynton Beach, FL

like the way they stay in touch with me and they’ve already settled some of my accounts.

10 months ago

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Susan Pries Saint Joseph, MI

No issues at all. Everyone thatI have talked to At Americor have been wonderful.

10 months ago Edited February 16, 2024

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Ella Fry Louisville, KY

Alexandra was very knowledgable and very considerate of my situation very pleasant

10 months ago

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Beatrice Nocera Sanford, FL

Agent was patient and very helpful, Gavin B, he is helping me save money and get out of debt

10 months ago

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Faye Lema Oroville, CA

Customer service was very thorough and respectful. They answered all my questions clearly.

10 months ago

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Missy Cimarossa

Very efficient! They took great care of me as I was upset when I called and they had me hooked up

10 months ago Edited March 26, 2024

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Mike Williams

I like how professional, helpful and polite they are. Always have the answer you want to hear.

10 months ago Edited April 25, 2024

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Ian Mcnamara Everett, WA

So far it’s very simple and the level of communication with me makes it almost stress free

10 months ago

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Margaret Laster Forest Park, GA

Thomas took time to make sure I understand the entire process. He was very patient and courteous.

10 months ago

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Shelly Lacina

Made me feel very comfortable with my decision of choosing to turn my life around.

10 months ago Edited April 25, 2024

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Daymata Perez Miami, FL

It was great. 10/10 would recommend, the agent helped me with the entire process

10 months ago

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Kenneth johns

They have done exactly what they said they would do. I have 5 settlements and 3 to go.

10 months ago Edited April 29, 2024

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Steven HI

Mary J was very patient and helpful. She took her time to make sure I understood everything.

10 months ago

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Lisa Miller Johnson City, TN

Everyone has been so easy to work with and takes the time to explain the steps in the process.

10 months ago Edited February 15, 2024

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Tammy Jones Indianapolis, IN

What I was told in 2019 that would be completed by February 2023 and here it is 2024 and advising I have 2 1/2 years left. They wait to long to negotiate and the late fees keep accruing. Not a satisfied customer at all.

10 months ago

Reply from Americor

We deeply apologize for the significant delay in completing your debt settlement process and the frustration it has caused you. Your trust in us is paramount, and we regret falling short of the timeline we initially provided.

We understand the impact that prolonged negotiations and accruing late fees can have on your financial well-being, and we sincerely apologize for any inconvenience this has caused. It is our responsibility to ensure timely and effective resolution, and we regret that we have not met this expectation in your case.

If there are any specific actions you would like us to take or if you have further concerns you would like to discuss, please reach out to us directly at officeofthepresident@americor.com. We are here to address your concerns and work towards a resolution that meets your expectations.

Thank you for your understanding and patience as we strive to rectify this situation.

Sincerely,
Americor

Feb. 7th, 2024

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Ron Rovetto Edmeston, NY

Everyone is very helpful explaining things in detail and answering all questions

10 months ago

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venette payton

Great company, pretty fast. Just would like better negotiation offers. I would recommend this company to anyone.

10 months ago

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Daniel Diamond St Louis, MO

They're super helpful navigating what wouldn't be possible short of filing bankruptcy

10 months ago

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Garrett Naughton

Very personable and knowledgeable. If they don't know the answer, they research it.

10 months ago

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David Ceneviva Hartford, CT

Professional and fast service. Excellent information. Would recommend to others.

10 months ago

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David Lingle Broughton, IL

very easy to get enrolled with them. worked with me to figure out what debts to include.

10 months ago

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Chuck. Jean Boudreau Burlington, NC

How everything was explained so clearly. Austin set us up with a plan that we can easily handle

10 months ago