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Americor

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8.1

Overall Score

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Denise Gandy

I thought my creditors were being updated with the reason for being with Americor.

2 years ago

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Anonymous

It went very smoothly. They always answer my questions

2 years ago

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Tami

They explained everything and if they didn’t I asked them questions.

2 years ago

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David

She was very attentive and all my questions and everything were answered.

2 years ago

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Brenda

I am still early in my journey but everything is great so far. They are very responsive .

2 years ago

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Sheila

The person I dealt was Gustavo. It was great.

2 years ago

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H

They handled everything very quickly and appropriately.

2 years ago

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Melissa

The customer service is very informative as I just started the program.

2 years ago

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Tim Weiler Manheim, PA

Handled everything from start to finish.

2 years ago

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Chris Beaty Oakland, CA

Easy process, great communication and service

2 years ago

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Juanita Torres Tulsa, OK

Everyone I have belt with is so friendly and professional.

2 years ago

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Thomas

Definitely shop around get as much info as you can and make sure its an accurate information

2 years ago

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Betty

The few times I’ve had to call customer service I’ve gotten through really fast and all my questions have been answered. If I have to move a date, it is super easy to do. They are very accommodating. I’ve had a very good experience. I feel like they are able to negotiate very well. It is more manageable to have one payment a month instead of six or seven credit cards.

2 years ago Edited January 10, 2024

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Patricia

Normally the operators are very polite and know what they are talking about.

2 years ago

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Joseph

Americor made it pretty easy to consolidate all of my debts and they all the hard work for me.

2 years ago Edited January 10, 2024

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Lucia

I hope Americor continues what they’re doing, they’re doing a good job.

2 years ago Edited January 10, 2024

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Maria

Any questions I had, they had the right answer. They’re very helpful. They get the job done. I can sleep at night because I am not stressed out anymore. They helped me with 90 percent of my debt.

2 years ago Edited January 10, 2024

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Rebecca

Americor is easy to talk to and they are easy to work with.

2 years ago

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David

If you go bankrupt, call Americor. It is a great pleasure. Everybody is patient. They’re very professional. They have people who speak your language. It doesn’t matter which, they are respectful.

2 years ago Edited January 10, 2024

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Baldo D McAllen, TX

Good communication and dedicated company

2 years ago

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Lori lynch Wyano, PA

Customer service is great and have already settled a debt after 2 months

2 years ago

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Kimberly

Americor hes been very great.They were very helpful.

2 years ago

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Linda

I've been happy with it. I recommend them to you.

2 years ago

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Karen

They were very punctual and they were nice on the phone.

2 years ago

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Ronald

Whenever I had to call them they were very responsive and wait times were not that long.

2 years ago

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Alberto Otero West Springfield, MA

Nice service, nice employee and explained or the question

2 years ago

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star star star star star

Marjorie Angele King Fort Lauderdale, FL

Very easy interaction with staff and website

2 years ago

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Eric L Wafford Yreka, CA

Instant progress settling accounts for me within weeks.

2 years ago

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lovica A becker Allegan, MI

Customer Review Video

2 years ago

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Keith varnadoe Lehigh Acres, FL

Very good at explaining how things will be handled

2 years ago

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Al Phoenix, AZ

The process was very smooth, and answered all questions.

2 years ago

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Gary L Jackson Arlington, TX

Friendly and concerned staff. Work fast to get settlement offers .

2 years ago

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Brenda Minier Somerset, MA

Great customer service, very professional and detailed

2 years ago

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Emily

Customer service is great and answers all of my questions.

2 years ago

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Priscilla

Excellent, they know what they're doing.

2 years ago

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Brian Jones Fort Worth, TX

The got me totally debt free in just a couple of years

2 years ago

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Anonymous

I have found customer support to be pretty helpful and thorough.

2 years ago

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Carla

Americor is courteous and professional.

2 years ago

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Toyeka

I think they work pretty quickly. Generally they are responsive, but not always.

2 years ago

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Edmond

I've recently finished the program. I think it's a good comapany

2 years ago

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Jayro Mercado Lowell, MA

Excellent service and great customer service

2 years ago

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Gilbert Montoya Ontario, CA

Because I keep getting late charges to this day when my accounts should have been paid off now! Since Credit one paid them off!

2 years ago

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Reply from Americor

Gilbert,

We appreciate you bringing this issue to our attention and we are very grateful for the opportunity to respond.

This issue is already escalated to our upper management and someone will reach out to you so we can help you resolve this, Should you have any more questions or concerns, please feel free to email our Customer Experience Manager directly at pr@americor.com

Mar. 8th, 2022

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Donna Cortez Albuquerque, NM

They were very professional and answered all my questions

2 years ago

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BurdiaHorton Minneapolis, MN

Americor immediately started working with my creditors

2 years ago

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Eric Clarksville, TN

They worked my through my process easily

2 years ago

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Suzanne Mendez Ogden, UT

The debt reduction program worked well for me

2 years ago

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Donna Ramirez San Antonio, TX

customer service is great and the app very helpful

2 years ago

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Glorvies Deguzman Daly City, CA

Need through update on what is going on with the accounts that are being worked on

2 years ago

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Reply from Americor

Glorvies,

We're sorry to hear about your experience and also want to thank you for sharing your concerns with us. Someone from our team will reach out to you to walk you through the process of handling creditor calls. If you have any further questions, please email our Customer Experience manager at pr@americor.com

Mar. 8th, 2022

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Keith Rosenast Roscoe, NY

Because they are good at what they do. I would to people about them

2 years ago

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Maria

So far everything is okay. I like everything I'm seeing.

2 years ago