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Americor

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9.6

Overall Score

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Ginger Leclair

They company did get me a really good offer and a fairly good offer I just wished they would have heard from them while I was waiting.

2 years ago

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Rebecca Lyle

The initial contact was done with respect and understanding. I feel confident in the future of my debt relief!!

2 years ago

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Clifford Hudson Ketchikan, AK

The person I was talking to was great. Explained everything thoroughly ,spoke with ease and clearly

2 years ago

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Terri Goldberg Rome, NY

Everyone is so helpful . The app is easy to use and you always know where you are in the process of debt relief.

2 years ago

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Lorraine Vazquez Phoenix, AZ

I am so happy that 5 accounts are settled out of 7 within 6 months. Extraordinary. Thank You Americor

2 years ago

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Sandra Rangel

Aaron was very helpful very patient with me to decide how to do this and if it’s the right thing to do he was great

2 years ago

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Victor Rojas Jr Clifton Park, NY

Nicole was so friendly and helpful, patience, I'm really glad I cross her path,thank you so much thos mean so much🙏

2 years ago

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Candace L Wales Buna, TX

My experience was so great. Helped me save over 800.00 a month. My advisor was wonderful and gave me relief

2 years ago

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Jamayla Hill Jackson, TN

The gentleman I spoke with was wonderful. I think his name is Tony. He did a great job of explaining everything to me.

2 years ago

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Jason Kowalski

Was told my payment wouldn't change / it doubled with credit9. We accepted credit9 and now we're finding out not all our credit cards were taken care of. Not to happy about that..

2 years ago

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Reply from Americor

We sincerely apologize for the frustration and disappointment you've experienced regarding the changes in your payment and the handling of your credit cards after accepting Credit9. Your feedback is incredibly important to us, and we deeply regret any misunderstandings or shortcomings in our communication.

It's concerning to hear that your payment doubled after accepting Credit9, especially when you were initially told that it wouldn't change. We understand the impact that unexpected changes in financial commitments can have, and we apologize for any inconvenience this has caused you and your family.

Additionally, we regret if not all of your credit cards were taken care of as expected. We understand the importance of addressing all outstanding debts and providing comprehensive support to our clients.

Please know that we take your concerns seriously, and we are actively reviewing our processes to ensure that we provide accurate information and effective solutions to all our clients. If there are specific credit cards or debts that still need to be addressed, please reach out to us directly at officeofthepresident@americor.com, and we will do everything we can to assist you.

Thank you for bringing these matters to our attention, and we appreciate your patience and understanding as we work to resolve these issues and improve your experience with us.

Warm regards,
Americor

Mar. 19th, 2024

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Frank Buckingham

They negotiated with me payments I could afford rather than making me pay what they wanted me to pay.

2 years ago

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Shaun Combs Kennett Square, PA

My Rep. was very helpful, had the answers to my question, and has so far been there when i reached out.

2 years ago

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Billy Eyelash

Was able to help us and get us a great deal! Such a wait off our shoulders to get the debt gone and out of here!

2 years ago

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Kendron T. Robertson Dallas, TX

Great service. I have already had one of my 6 accounts to settle. Truly a great start to a huge relief.

2 years ago

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BobEspy Ocean Park, WA

Excellent service. Very quick and easy. Will save us a lot of money. Would recommend this to everyone.

2 years ago

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Dawn Curtis Homosassa, FL

Miles was an awesome guy to talk to pleasant very to the point, explained everything to a T. Highly recommend!!

2 years ago

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Jenkins Rock Hill, SC

The representative from Americor was so patient and didn't mind clarifying any and all questions I had.

2 years ago

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Irish Mills Kansas City, KS

It’s a scary process but did receive my first offer after 3 months. Hoping the rest are soon to follow!

2 years ago

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RICKIE WHITE Las Vegas, NV

my experience was great. Loved the way Riah explained everything to me. Made my decision very easy to come on board .

2 years ago

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Georgina Clarkston Niagara Falls, NY

There were friendly and not judgmental. They weren’t pushy at all and made me feel better about what I was doing.

2 years ago

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Robert Forest City, NC

Well said helped about understanding the program I pray it works I’m blessed to have you as my mentor.

2 years ago

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Elizabeth Lowe Waycross, GA

They have been handling my affairs in a professional manner. I like that. So far they have been amazing to me.

2 years ago

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Thais Brockhagen Concord, CA

I have been very happy so far. Everything is as stated to me. Everyone is very pleasant and polite.

2 years ago

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John Los Angeles, CA

Recommend Americor highly. Very efficient and attentive. Americor evokes integrity and effectiveness.

2 years ago

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Docie Lewert

I liked the way Jay explained everything to me so that I could understand everything. He was very pleasant

2 years ago

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John Houston, TX

So far so good. Will like to see. results as soon as possible. Have not heard back from anybody yet. But still early.

2 years ago

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Milinda Turner

The customer experience was exceptional. Everything was explained in detailswhich made it very easy to understand!

2 years ago

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Tillman Gibbs Carencro, LA

The customer service representative was extremely kind and understanding. I am excited to continue this journey.

2 years ago

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Monique Herevia Fresno, CA

Over 20 months in my program. With over $17,000 in debt. Reduced over 40%. Saved me over 12 years of interest.

2 years ago

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Alyson Loatman Niagara Falls, NY

I appreciate all of the hard work that Francisco has been putting in to try and help me settle my debts

2 years ago

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Marion Salari

They have done exactly as they said they would. I appreciate that as not a lot of companies will do that, there is always some caveat.

2 years ago

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Angela Rogers North Las Vegas, NV

Americor is an excellent company and they say what they mean and do what they say.. very happy with them

2 years ago

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Jeff D.

Experienced and helpful staff. A great option for my situation. Easy process and working well at 6 months into it.

2 years ago

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Martha McFauls

Initial phone conversation was very informative and helped ease my worries about my financial situation.

2 years ago

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Shady Rockn Rancho Cucamonga, CA

I’d like more feedback from the company but I have saved a lot so far. We’ll see how it goes with the last two settlements that are still pending

2 years ago

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Adria

They actually do what they say and are encouraging to keep going while waiting to get your first deal.

2 years ago

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Karen Ralston Orlando, FL

When I first called, the specialist was very helpful and patient and made sure I understood everything.

2 years ago

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Lisa Hamburger MA

They have been with me every step of the way. I was extremely nervous about my debt but they handled it superbly!

2 years ago

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Jollen Jarasiewicz LA

Aiden was very friendly. He helped me every step of the way an taking his time explaining the options to me .

2 years ago

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Linda Taylor Los Angeles, CA

Tara W made the process easy: explained everything and was concerned for me as an individual. Very compassionate lady.

2 years ago

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Richard Setzer Sr. Tomball, TX

Fast, professional and fair to do business with. It feels like a great weight has been lifted front my shoulders.

2 years ago

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Roslyn and Marc Jones Los Angeles, CA

We have been enrolled for just over 2 months. We have gotten 1 of 8 settlements so far. In another few months this could improve to 5 stars.

2 years ago

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Candice Anthony Fulton, NY

Overall helping me with my financial debt better than other debt consolidation programs I have been in

2 years ago

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J. Mark Pruett Tappan, NY

Please stop withdrawing from my checking account without notifying me first. Every time you do that and it bounces. I'm fined $32. It's been at least 5 times. If you withdraw and it bounces, please don't keep re-trying. I told your representative on the first day I couldn't afford this program.

2 years ago

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Reply from Americor

We sincerely apologize for the inconvenience and frustration you've experienced due to the withdrawals from your checking account. Your feedback is crucial, and we want to address your concerns immediately.

We understand the impact that these withdrawals have had on your finances, and we're truly sorry for any stress or inconvenience they have caused. This situation falls short of the level of service we aim to provide.

Please contact us directly at your earliest convenience so that we can work together to address these issues and find a solution that meets your needs. Your satisfaction and trust are of the utmost importance to us, and we are committed to doing everything we can to make things right. We can be reached at officeofthepresident@americor.com.

Thank you for bringing this matter to our attention. We look forward to resolving these issues and regaining your trust.

Sincerely,
Americor

Feb. 21st, 2024

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Sharon Miller Centre, AL

All the talking of what everything is and how it all works, would be better if they could cut the overall starting process in half

2 years ago

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Linda Milford, MA

My agent. He is very attentive. Checks in to see how everything is going. I appreciate this very much.

2 years ago

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Kay Walling El Paso, TX

My Americor experience has been excellent. Using the site has been easy - once I figured out how to use some of the interfaces.

2 years ago

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Patricia Martinez Lake Zurich, IL

I love their understanding and amazing detailed explanation of things and help you with every step of the way!

2 years ago

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franchez wailer

Maintained excellent communication throughout the process, managed to settle my 3 accounts in 6 months.

2 years ago

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Chrissie Cuba, NY

Not sure why it takes 24 months to pay off accounts under $300 Plus hard to get the loan in New York that they said would be offered after a year

2 years ago