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Americor

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9.2

Overall Score

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Loretta Smalls Danville, VA

I like that Americor has helped me with my loan the people was helpful in getting my loan in process

1 year ago Edited December 29, 2023

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Cathy Schwarz Bloomington, IL

I thought the guy that help me was very helpful and took his time to help me to understand everything out

1 year ago

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Lisa Starkey

They contacted us at first as they were paying off bills. Very pleased with there progress finished 6 months early. TY

1 year ago

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Natalie Kreider Maple Valley, WA

Thank you! This felt like a lifeline amidst a storm of financial hardship I couldn't navigate on my own.

1 year ago

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BRENDON BERNIER Hudson, FL

i found americor very decieving they make it look like a loan at first give you amounts and payment plans that you think your applying for once you get involved in program to make long story short i felt i was applying for a loan and it turned out to be americor debt settlement company.

1 year ago

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Reply from Americor

I want to express my sincere apologies for any confusion or misunderstanding regarding the nature of our services. It's disheartening to hear that you felt misled, and I appreciate you sharing your concerns.

Clear communication is essential, and we understand the importance of providing accurate information to our clients. I'm sorry if there was a miscommunication about the type of service you were enrolling in.

To address your specific concerns and gather more details about your experience, I would appreciate it if you could provide your account details or contact information via private message. This will allow us to review your case thoroughly and address any discrepancies. We kindly request that you reach out directly at officeofthepresident@americor.com.

We value your feedback, and your satisfaction is important to us. We are committed to resolving this matter and ensuring that your experience with us aligns with your expectations.

Thank you for bringing this to our attention, and I appreciate your patience as we work to make things right.

Sincerely,
Americor

Dec. 27th, 2023

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Billy Poff Minot, ND

They are very helpful and informative! They answer in a timely manor and have answers for all of my questions

1 year ago

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Trigana Robinson Cleveland, OH

So far so good. They are not scammed they stay in touch with and they are some very nice folks. Thank you. Happy Hoildays to you all.

1 year ago

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Angel pino New York, NY

Very great customer services from all your representative, gave me all answers about the programs in detail.

1 year ago

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Dee

Rodrigo was very thorough explaining the process to me and answered all my questions to my satisfaction.

1 year ago

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J Martinez

My agent was friendly, professional and patient while I asked her a million questions. Outstanding Agent.

1 year ago

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Susan Kadera Victorville, CA

I begin my journey with Americor a little over a month ago. All my questions were answered with kindness and respect.

1 year ago

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Norm Peterson Seattle, WA

They make the whole ordeal of debt relief very painless and straight forward. I am SO glad I found them.

1 year ago Edited January 5, 2024

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Thomas Eberlin Woodhull, NY

Americor staff are very friendly and helpful. They explain everything and answer questions promptly and honestly.

1 year ago

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Alan Fitzsimmons

Tremendous help , handled nearly everything with great communication. Really took all the stress and worrying out of being in debt.

1 year ago

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Alan Barnes

Friendly and understanding folks making the wife and I feel very comfortable along every step of the process so far.

1 year ago Edited January 18, 2024

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Greg Vanscoyk Wabasha, MN

Very professional group. Everyone i have talked with or had any correspondence with has been great to deal with.

1 year ago

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Carol Davis Ringgold, GA

Very good company to work with. I will recommend them to anyone very patient and knowledgeable people

1 year ago

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Debbie lucero-garcia Phoenix, AZ

Amber was amazing and really helped me out with paying off credit cards I really appreciate it very much.

1 year ago

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Tammy Hartmann

Nicolle was wonderful. Very informative. I’m very pleased with my experience. I now can BREATHE. Thank you

1 year ago

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Linda Roylston

Loved Americor!! I saved a lot of money. Was spending all my extra money on credit cards and no money left.

1 year ago Edited December 15, 2023

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Jerald Blankenship Minneapolis, MN

The person who helped me was very friendly and knowledgeable. Real good to work with to resolve my problems.

1 year ago

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Gerald Taylor

Josh my Advisor cleared up any fear or hesitancies that I had about entering into ant program like this one.

1 year ago

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Gerardo Cantu Alexandria, VA

I liked that you he agent seemed knowledgeable and explained in detail how the debt was going to be managed.

1 year ago

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Athena Stinson Bettendorf, IA

I am very pleased with all the help that Americor gave me. They helped with my bills and credit standings

1 year ago Edited January 2, 2024

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Jamie Craveiro Deer Park, NY

Unexpected funds taken out at random dates having to always look at the App even after talking with Customer service. But eventually settled my debt

1 year ago

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Max Brito Gardena, CA

Andrés C was a very helpful person it explain to me, how the program works very slow I find hem very helpful

1 year ago

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Kim Bohartz Loganton, PA

Jamie was very thorough and helpful while I was trying to decide if this was the best option for me.

1 year ago

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John Bruno Jr Westville, NJ

Very thorough and professional. I have been able to settled several of my debts in a short period of time.

1 year ago

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Leanne Salgado Hobbs, NM

Friendly and courteous people to talk to. I like that I had one representative who I spoke with throughout tge entire process.

1 year ago

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Analisa Vigil Lubbock, TX

The customer service was top notch! Sidney explained everything to me and answered all of my questions.

1 year ago

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Sheila Mckenzie Palm Beach, FL

I loved the presentation and the friendly ambience of hospitality. You all made me feel a lot better financially. 💕

1 year ago

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Nancy

They have done a great job in handling my creditors and getting me the settlements needed to become debt free.

1 year ago

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Lorrie H. Davidson Plano, TX

Effective service and open communication with the customer is great. Everything was explained thoroughly.

1 year ago

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Annette Scroggins GA

Kyle, the gentleman I talked with was very pleasant kind & easy to understand. He explained things to where I understood immediately.

1 year ago

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monica lawrence Warrenton, VA

Heather O was wonderful. She was nice, explained everything so it was easy to understand exactly what we were doing.

1 year ago

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Mir Mug

I canceled the service and yet my account was charged and I had to pay 35 for a stop payment. Very poor service. I tried to chat and no one was available and no one returned my call but when it came to signing me up for business, I was being spammed with calls.

1 year ago

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Reply from Americor

We sincerely apologize for any confusion regarding your cancellation request and the subsequent charge on a scheduled payment day. We understand the frustration this has caused, and we want to assure you that a refund will be promptly processed for the charge.

Your feedback is valuable, and we appreciate your patience as we work to resolve this matter. If you have any further concerns or if there's anything specific you would like us to address, please feel free to reach out to us directly at officeofthepresident@americor.com.

Thank you for bringing this to our attention, and we're committed to making things right for you.

Sincerely,
Americor

Dec. 6th, 2023

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Michele Spellins Ventura, CA

Excellent customer service!!! My credit card obligations are being negotiated and I couldn't be happier with Americor.

1 year ago Edited January 10, 2024

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christi kirkpatrick Copperas Cove, TX

My agent, Daniel S, was very personable. He made me feel comfortable and confident. Loved talking with him.

1 year ago

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Anita M Grisby

This program is still exceptional, I highly recommend They are knowledgeable and help every step of the way...

1 year ago Edited March 20, 2024

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marla maldonado Rancho Cucamonga, CA

Desire was great, she was very knowledgeable and friendly She is an asset to your company! Thank-you for all your help.

1 year ago

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leslie simek Cleveland, OH

Hard working and dedicated personnel all for you. Really make a difference and that is so awesome!!!

2 years ago Edited December 21, 2023

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Eric Valdez Miami, FL

They are very helpful and knowledgeable. Very professional. They have helped my very much with my credit ..

2 years ago Edited January 16, 2024

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Angela Harris Cortland, NY

Working with Dani was easy and informative. She took a difficult situation and helped make it open and less stressful.

2 years ago

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John Bay City, MI

They were very helpful guided me through the process answered my questions, and friendly to work with.

2 years ago

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Harold Foster Spartanburg, SC

The representative was very helpful. She was able to answer my questions. She gave me all the time that I needed.

2 years ago

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Juan Carlos Luckert Miami, FL

Fast, serious, honesty great dealing and negotiating company. I’m really happy to have the opportunity be part of it.

2 years ago

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Dean Morris Cleveland, OH

Missed a creditor they said that they seen them on my credit report and would add. I missed seeing that they weren't included in the settlement and they refuse to honor their word to negotiate them as an addendum to the plan.

2 years ago

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Reply from Americor

We sincerely apologize for any oversight regarding the inclusion of a creditor in your settlement plan. Your feedback is important to us, and we understand the frustration caused by the discrepancy between what was communicated and the current situation.

We are committed to resolving this issue promptly. To ensure that your concerns are addressed and the creditor is included in the settlement plan as initially discussed, please contact our customer service team at officeofthepresident@americor.com. We are dedicated to working with you to find a satisfactory resolution and honor our commitment to negotiating with the additional creditor.

We appreciate your understanding and the opportunity to rectify this situation. Thank you for bringing this to our attention, and we look forward to working closely with you to ensure a positive outcome.

Sincerely,
Americor

Dec. 4th, 2023

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Kachina Roberts Cookeville, TN

It is an easy way to consolidate loans but takes a while and once fully settled your payments go up from what you were paying before.

2 years ago Edited January 29, 2024

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Doug bates Granville, NY

Rep was very thorough explaining everything in the contract. Hopefully will get me back on track and out of debt.

2 years ago

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Marilyn Bailey Queens, NY

The young man that helped me was very well informed & very helpful. He explained everything to me & it all made since.

2 years ago