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Americor Reviews

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9.0

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Gale Bethel

I like the way they made me feel I could trust them with resolving my debt issue. I also like how they kept in contact with me so that I was updated on my finances. Excellent company. Definitely would recommend Americor.

2 years ago

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Samantha Gouldner

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2 years ago Edited January 10, 2024

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ISANA

Excellent costumer service/advocate. He explain to me what the program was about and the best part he was not rushing me or pressuring me on the questions I had or my doubts.

2 years ago

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Ali Blackwell Orlando, FL

I had the best customer service rep ever! Monique was patient, understanding, and kind. She even stayed on the phone after hours to ensure I understood everything and she answered every single question!

2 years ago

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Thalia Riviere Orlando, FL

Tahnee is a very knowledgeable and helpful representative. Her calm spirit and clear explanations were very uncommon and that’s what really had be accept this program. Great job young lady.

2 years ago

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Wes Caldwell Spartanburg, SC

I was looking for a loan to help me pay off another loan that was high interest and I was able to get a loan through Credit9 and they were very friendly and the whole process was quick and easy.

2 years ago

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Morgan B. Ray Indianapolis, IN

My representative was very knowledgeable about credit and debt. He was understanding of my concerns and helped me address all of them, appropriately. I'm happy to start working with Americor.

2 years ago

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Natalie Phillips

My Rep Jason was not pushy and gave me space and time to decide if this program was right for me. I’m so glad that I moved forward and signed up so I can start my new year on the right track.

2 years ago

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EJ Los Angeles, CA

The process to set up was very easy. My debt counselor, Mr. S, was extremely helpful, empathetic, and professional. We'll see where this endeavor leads, but it has definitely started out promising.

2 years ago

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John Cardwell Alpharetta, GA

I was very nervous about making this call. Erik was very good at easing my mind. Just getting started on my road to freedom from debt. Can't wait to see what the future holds.

2 years ago

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Kellie Kelly CA

I am new to the program and so far I am very pleased with it!! I just received my first settlement and am very excited to be on my way to becoming debt free. Everyone I have spoken to at Americor has been awesome !!!

2 years ago

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Faye Taylor Frankewing, TN

Americor is suppose to be working for me.Instead they want to settle for any amount as long as it's lower than the usual debt so they can say they saved me money.Instead of listing to my reason for not wanting to settle for a higher amount.I have been with several companies and I guess they are as good as some are!

2 years ago

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Alisha Newton Walla Walla, WA

Christopher has stellar customer service, very personable and knowledgeable! Tackling debt can be challenging but Christopher made this process a lot easier and less stressful for us. Thank you!

2 years ago

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Karen Garmon Berea, OH

Thus far I have had a good experience with Americore. Always professional and empathy is understanding to whatever put you in the standing you have. It is a long process worth recovering from. I would recommend to anyone who has faced financially difficulties.

2 years ago

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Sharon Gilbert

So far, so good...setting up the program was quick and they kept me up-to-date on the steps, and 7 months in, we're already working on settlements. I'm excited for the light at the end of the tunnel!

2 years ago

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Valarie Byers Birmingham, AL

Customer Review Video

2 years ago

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Meg Welch Loganville, GA

The representative was courteous, helpful, and knowledgeable regarding my issue. He was quick to get back to me with any questions I had. I was very satisfied and feel comfortable with my experience.

2 years ago

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Dunyasa Pollard

My account consultant was awesome and went the extra mile to get me enrolled in the program before the New Year. I appreciated her effort to getting my finances on the right track. Thank you Amber!!

2 years ago

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Tamiko High Point, NC

Overall, I am currently completely satisfied with Americor. I’ve been in the process with them now for 2 1/2 months and have already received my first settlement offer. They are very responsive and helpful!

2 years ago

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Cassandra Frazier Ponte Vedra, FL

My experience with Americor has been helpful, and comforting. Everyone who I talked with was extremely supportive. They made everything easy for me, while they did ALL the work.

2 years ago

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anderson marshall Latrobe, PA

NOT YELLING CAPS ARE MY WAY I JUST GOT TO AMERICOR AND ALREADY THE THINGS THEY STATED ARE COMING TO FRUITION VERY PLEASED WITH THEM NAVIGATING MY ACCOUNT UNSOLICITED INFO THANKS AMERICOR ANDY MARSHALL

2 years ago

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Paul Ramsey Austin, TX

How nice each person I have talked to is to me. They make me feel like a human and not a number. I have faith that everything to do with my credit will be not only restored but stronger than ever.

2 years ago

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Teresa

I've been so overwhelmed and talking with Dash calmed my fears. He was thorough and patient with my anxiety. The program sounds wonderful and I'm glad I made the decision to go with Americor 😊

2 years ago

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Geraldine Muncey Rockland, MA

It was wondering to do a verbal consent. Not every one is computer savie. The representatives at Americor are so friendly and knowledgeable. I can’t forget how professional they are as well.

2 years ago

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Aaron Sherman, TX

The representative was very friendly and knowledgeable. Answered all my questions and gave me reassurance I was doing the right thing. Would recommend to anyone to help get out of debt.

2 years ago

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Stacey B (rudy923) De Witt, IL

The representatives are always pleasant and helpful. They all explain (numerous times) how this all works, what to expect and how to handle situations. I do like the reminders.

2 years ago Edited February 9, 2024

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Jackie Ryan Farmington, CT

Daniel was extremely knowledgeable and thorough. He assisted me through the process and I am confident that I have placed my trust in the right organization to help me get out of the endless credit card debt nightmare.

2 years ago

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Elva Campa Ontario, CA

Representative was very patient to explain process. Reassured me I could be helped, I suffer medical issues and they have been helpful in my recovery of paying off my debt which helps me manage my health.

2 years ago Edited March 1, 2024

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Susan Booth

Everything was great and the people were really nice. The only thing I will say is that because I was told it would only be a couple of days until I knew, and it was over a week. It made me quite nervous. But it all worked out and thank you.

2 years ago

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Juanita Uzzell Scranton, PA

I like that they explain everything to you and don't have a problem breaking anything down if you don't understand. There customer service department are very pleasant and easy to talk to.

2 years ago

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Alfredo Caravelli North Bergen, NJ

I had the pleasure of working with Jai Marie F and Eric J. Both parties are very friendly and helpful and extremely professional. Thank you very much; may I be as satisfied in 2-3 years or so as I am now.

2 years ago

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Joseph Brush Anchorage, AK

You took all the time it took to ensure I understood what i needed to know. extremely helpful. It was and is a pleasure to start this process. Thank you for reaching out to me.

2 years ago

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Lucas Castanos Ashburn, VA

Outstanding organization! I could not have gotten this far with my family's finance without Americor's team members. You have lifted the stress and pressure on me and my family. Thank you.

2 years ago

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Sue Dill Rochester, NY

Janelle was the sweetest, kindest rep to talk with. She explained every step very well & did not try to push in any way ! I asked many questions & she was so patient! She is the main reason I decided to sign up!

2 years ago

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Darrell Swayne Honolulu, HI

Mason R was my account manager and he did an amazing job. He stayed in contact with me daily to provide status updates for each of the accounts he was handling. I recommend Americor services.

2 years ago

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Tabitha Hadjan Litchfield, IL

The women that we dealt with Jessie was amazing help to us yesterday! She went through even thoroughly with us for us to understand our situation financially and the program. Hope you will be able to help us! Thank you!

2 years ago

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shelia stromatt Thaxton, MS

They were so helpful and very nice . We talk to a Representative and her name was Tatyana. She was so patient with me and stayed on the phone until I got all my bill's together. I give them a 100.

2 years ago

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Charles Tucker Long Beach, CA

I was very pleased with the processing of first nine settlements. The last settlement took two calls and my uploading document of settlement that Bank of America mailed to me for the portal status to be updated. The last rep Icalled told me that they were having problems with website was the reason it wasn't update to the current status.

2 years ago

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Anna Alejo-Pellett Belton, MO

Consultants very helpful and informative. They were able to answer my questions and made me feel secure. From Carlos P to Judy G. They allow you to take your time to make your decision.

2 years ago

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Mali Chicago, IL

Great 👍 customer service, very helpful , kindness and very professional. Thanks a million Mr. Cary C for your help. This call will definitely changed my life for ever. You are the best 👍Thank you!!

2 years ago

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Kasha Hill Jacksonville, FL

Americor from start to finish was great! Everyone has been so professional, caring and reassuring. I can truly say I’m happy I made the decision to work with Americor and you will too.

2 years ago

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steven mcneely Bowie, MD

I like the personal touch used by my agent and other representativ. I especially welcomed the reassurances that I'm not the only person experiencing hardship. The approval process was painless and quite efficient.

2 years ago

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TIAJUANA L SMITH

My Experience so far with Americor has been excellent, they definitely save me from getting my check garnished. You all are the best so far even though i got ways to go . But so far, I am very impress with Americor service.

2 years ago

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Anna Seck Lancaster, SC

Easiest and most professional process to get you debt free. The portal is simple and user friendly, you can see your progress online, real time. This has been a stress free process. I cannot wait to be debt free.

2 years ago

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Pete B Poulsbo, WA

They handled every aspect of the debt consolidation, and they got a fair settlement on all of my cards. I am worry free, debt free, and payment free, waiting on my next chapter in life. Thanks, Sincerely, Pete

2 years ago

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Alixandria Cortez Vancouver, WA

So far, I am very pleased with the service they provide! I would say many of the customer service folks are great… just a few have brought this rating down. If you get someone unhelpful, hang up and try again. Honestly, I’m glad I took this step for my financial future.

2 years ago

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melissa hoover Abingdon, VA

They did exactly what they claimed they would to help me get out of debt. I’m very grateful for the assistance. Would use them again if I had to but hopefully I’m never in that position again.

2 years ago Edited January 11, 2024

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Nested Properties, LLC O'Fallon, MO

Compassionate and knowledgeable representatives; Very thorough in walking me through the process and considerate of my time. Helen gave me the encouragement I needed to feel right about my decision.

2 years ago

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Fay Outlaw Hinderman

I was given information that I needed..was professionally taken care of..The representative Zachary A was very courteous and understanding of my situation. I felt a lot better.

2 years ago Edited December 11, 2023

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Patricia Evansdale, IA

I felt like I was somewhat pressured into doing this. The gal that I talked to was nice and pleasant. I had two bills I didn’t want involved in this process and they wound up being included. And I have since found out that there was another route I could’ve gone. I have not felt good about my decision. I worked hard and it took a lot of years for me to build up my credit rating and now it’s plummeting. There is a purchase my husband and I would like to make and we cannot accomplish that because of my plummeting credit rating.

2 years ago

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Reply from Americor

Thank you for sharing your concerns with us, and we sincerely apologize if you felt pressured during the process. Your experience is important to us, and we want to address your worries and find a resolution that works for you.

We're sorry to hear about the inclusion of bills you did not want in the process. Our goal is to provide a service that aligns with your needs, and we regret any confusion or oversight in this regard.

To discuss the specifics of your situation and explore potential alternatives, we encourage you to contact us at officeofthepresident@americor.com. Our team is here to listen, understand, and work with you to find the best way forward.

We also understand the impact on your credit rating is distressing, especially considering the purchase you and your husband would like to make. We are committed to helping you navigate these challenges and will explore options to mitigate the impact on your credit as much as possible.

Your feedback is invaluable, and we want to ensure you feel comfortable and supported throughout this process. Please don't hesitate to reach out, and we'll do our best to address your concerns.

Thank you for bringing this to our attention, and we look forward to working towards a positive resolution.

Best regards,
Americor

Dec. 11th, 2023