Name: Americor
Rating: 4.9

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Lisa Vannostran Massillon, OH

I felt the sales person , Christian, that took all my info, cared only only about closing the deal. There was one company included in negotiations that should not of been (Lowe’s) and one not included in negotiations that should of been (PayPal). Christian never returned my calls until I texted . For me , it has been a scary and humbling experience. I have not made final judgement yet.

2 years ago

Reply from Americor

Thank you for bringing your concerns to our attention. We sincerely apologize for any dissatisfaction you've experienced during your interaction with our company. We strive to provide exceptional service and regret if your experience fell short of your expectations.

Regarding your feedback about the sales process, we take these matters seriously and will address them internally to ensure that our representatives uphold the highest standards of professionalism and attentiveness to our clients' needs. Rest assured, we will investigate the inclusion of Lowe’s and the exclusion of PayPal in the negotiation process to rectify any errors and ensure the best possible outcome for your situation.

As for the communication issues you mentioned with Christian, we apologize for any inconvenience this may have caused. We will review our communication protocols to ensure that our clients receive timely responses and updates throughout the process.

Your feedback is invaluable to us, and we genuinely appreciate the opportunity to address your concerns and improve our services. Please reach out to us directly at Officeofthepresident@americor.com at your earliest convenience so we can discuss your situation in more detail and explore potential solutions together. Your satisfaction is our top priority, and we are committed to resolving any issues you may have.

Thank you for considering providing us with further insight into your experience. We value your feedback and the opportunity to make things right.

Kind regards,
Americor

Apr. 26th, 2024

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Jim Paxton Newcastle, OK

I worked with Nash he did an exceptional job. He was very thorough and answered all my questions. I have just started with this company and I can see that you are going to help me very much. Thank you.

2 years ago

Reply from Americor

It warms our hearts to know we've met your expectations! Our team at Americor is dedicated to helping you achieve financial success. We're here for you whenever you need us.

Best regards, Americor

Aug. 16th, 2023

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Cordie Turner Columbus, OH

I like the customer service. I feel that you explained the program so i could understand, the pros and cons. That i was making the right choice for my financial health and well being.

2 years ago

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Verified Customer

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Kathleen Smith Clearwater, FL

The company reps were friendly, however, they are not totally honest with all options open to someone in heavy debt, barely employed, and elderly. I only found out from a totally disrelated company (after signing up that Americor) that Chapter 7 bankruptcy was actually the best option for by Americor as I was in the 3 day window where cancellations were allowed. Then I found out from another company that since I don't have any assets that aren't protected by bankruptcy law, that I probably don't even need to file bankruptcy as probably no company will sue me. So Americor did me a favor by telling me to stop paying on my debts, but I didn't need to pay Americor to negotiate debt for me, or even to file bankruptcy.

2 years ago

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Verified Customer

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Tracy R Yakima, WA

For the most part I like the program. I am not sure how the accounts get chosen. My brain would do a different series to the payments and pay off the small first so interest doesn't build up to be more than the initial amount. The app could use some work.

2 years ago

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Verified Customer

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Sharon Capac, MI

friendly, everything was fairly easy to understand. If I had questions, they were answered in a way I understood. Everyone I have been in contact with has been very helpful.

2 years ago

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Verified Customer

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Thomasina Las Vegas, NV

Things are going perfectly fine. I was a little skrptical at first. But Ari qucikly got bw back on track by directing me to your BBB A+ Rating and reassured me this is the best choice possible.

2 years ago

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Verified Customer

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David Conde San Antonio, TX

Been on the program for six months and so far only settlement. Employees are very professional and courtesy is of the utmost. What I don’t like is once you enroll in the program. Basically you are on your own to fan off the Lender's. Sure the Employees will guide on how to respond to the Lender's. But the calls do keep on coming.

2 years ago

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Verified Customer

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Tony Allen WA

So far so good but it takes time, money and devotion. Tha people are great to work with. I still need to add some debt soon. But I'm making progress. Thanks Jessica your the best!

2 years ago

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Verified Customer

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Cassandra Anclam Saint Paul, MN

For now my rating is going to be low because none of my agreed upon debts have been paid at all. I've been making monthly payments for a few months now but I'm still getting harassing calls and letters in the mail demanding I make payments. I inquired about this over a month ago and was told to send in all written copies from creditors and debt collectors. Americor responded with something about how they've already made agreements with these companies but nothing else has happened. Still paying in, still getting calls and bills and I was recently notified that my credit score has dropped over 200 points. Starting to wonder if this is a scam.

2 years ago

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Verified Customer

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Jennifer Fort Mill, SC

They will promise great things, and then spend the rest of your time with them saying no. If you live paycheck to paycheck don't be surprised if they message you asking for an additional 5k deposit next month. Lol. If i had 5k extra I wouldn't need their help. They promised a quick turnaround, its been 4 years and still counting for $30k in 5 accounts. They promised to try to get balances down to 50%, but it's been an average for me of 80%, meaning I paid more than I originally owed after their cut. And ps: some creditors never do 50%, so they won't bother trying for lower if it's within their typical range. They don't tell you what the percentages are, they won't bother starting negotiations until you have 80% of the money, and they require you to use their bank which charges big fees monthly and per payment. But allegedly they're not making any money off that. 🙄🙄 They handled the negotiations, but when I got sued they did nothing except send over a negotiation letter that the judge said wasn't adequate and dismissed in 10 seconds. Not that I had any assets to seize. Oh, and if you tell them to stop taking money out of your account they won't. When they get you a charge for an overdraft fee they won't fix it either. They'll offer to give you back your own money that you've already paid a fee to the./the bank to withdraw. And, if you call to change a payment better call 3 business days in advance because "it's already processing" is their favorite gabds-tiesld excuse.

2 years ago

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Verified Customer

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Viola Weber Bellefonte, PA

Customer service is top notch and is always giving good recommendations! My first settlement was done in a fast and easy way! I wished that I had known about this program years ago.

2 years ago Edited May 15, 2023

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Verified Customer

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Melissa Mendez McAllen, TX

I've been with Americor for a few months now and I'm excited because I've gotten a few settlement offers from my creditors thanks to Americor! I can't wait till the day I'm worry and debt free! Thank you again Americor!

2 years ago

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Verified Customer

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Melissa McHenry Staunton, VA

I cannot say whether i would recommend them at this point in time. I have gotten a garnishment on one of the bills enrolled with them but they have not contacted me or connected in anyway after i contacted them and i havent seen a reduction in my payment. The way i see it, they should either get garnishment taken away or wipe this debt off the amount that i owe to americor. Right now it looks like i will be paying this debt twice

2 years ago

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Verified Customer

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Allen Russ IL

Things went good took care of my debt problems then I tried adding new debit they read it but when I ask nobody noes anything about it they keep sending me to credit 9 who nothing to do with it been 5 months yous still can't figure it out I've resent it nothing I give up on that

3 years ago

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Verified Customer

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Bev Nelson Rockwall, TX

I like that Americor explains everything to me and responds quickly to all my inquiries. They've already started negotiations and settled with one company and I've only been using them since December 2022.

3 years ago

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Jackie Eggers Santa Fe, NM

Americor is the greatest! They helped me get my bills under control and I’m back on track! If you’re looking for a great company to help you with your debt relief then Americor is the company to go with!

3 years ago

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Tracy Wallingford, CT

Basically I don’t know if it is Americor or the person I originally dealt with but the information I was given at the start of the program was completely wrong. I was told I would receive letters to send to my creditors so I wouldn’t get calls at home, work, and my family bothered. This information was a complete lie. I was also told that I would only need to wait 6 months for the loan and it’s even in my emails yet I checked on this the other day because I’m at the 6 month mark and I was informed yet again my information is completely wrong and I need to wait a year. I really don’t understand how a company can conduct business like this, being transparent and honest is much better then feeding lies to get people to agree to use your company.

3 years ago

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Kevin Minson Yorkville, IL

So far from what I’ve seen, this company is going to help ease our financial and debt stress freedom, and I thank you for everything so far. We can’t wait to complete the program!

3 years ago

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Vernus Presswood Villa Park, IL

The staff that has talked with me have been friendly and supportive while being honest regarding the process. They were forthright about the impact on my credit score and what I would endure with the creditors during the settlement offer phase.

3 years ago

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Kenny Labit Portland, OR

So far so one credit card down and I been with them a month so that's good. The bad thing is that the creditors keep calling. Also Leslie E. was the initial person I talked to and everytime I had a question I tried calling her line was disconnected. I really wish they would have a agent that was there for you the whole way.

3 years ago

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Renee Calumet City, IL

I enjoyed learning from your representative on how Americor could assist me in becoming financially independent. It was simple and straightforward. The payments are being directly deducted from my bank account.

3 years ago

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Jennifer Phillips Forked River, NJ

Of course the journey is scary and concerning but Americor is so amazing and truly guide you so positively through the process! It’s the staff that makes this company top notch and thank you for your financial support

3 years ago Edited January 10, 2024

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Tonya Mariposa, CA

I have been extremely impressed and happy with the customer service I have received from Americor. They have made the process easy and the last thing I need right now is more stress.

3 years ago

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Archie Lakewood, IL

I am a new customer and it is a little difficult to give a rating. I can say that the sign up process is a well thought out process. It takes a little while to get through it but you get a lot of information that is vital to the process of the program. When you are finished completing the sign-up process the intake people welcome your questions and will explain it over so you understand everything. The people are very nice and very well informed about the program.

3 years ago

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Justten Roanoke, VA

Everyone I worked with was friendly. However in the end I'm really not sure how much money they actually saved me. I feel like everything they negotiated down they made up with all the fees. But it was nice to have someone do all that for me so I didn't have too. The prices you pay I guess.

3 years ago

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Angela Columbus, OH

Most everything is going well for the moment. I’ve gotten more welcome calls from the attorneys office you are having me work with, which I appreciate. However, you didn’t complete my welcome call… you’d call leave me a message, I’d call you back only to be told wait times were long and I could continue waiting or I could leave my phone number. I work to try and pay off my bills. I don’t have time to stay on hold… and when Id leave my number, a rep never called me back like you said they would… so I really hope things are going ok.

3 years ago

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Andrea WA

I was nervous to start this process, but Americor has been so helpful along the way and made me feel at ease about making this decision. I already feel like a weight has been lifted and I’m only on my first month!

3 years ago

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Angela Peace

I liked the fact that you are made to feel comfortable

2 months ago

Reply from Americor

Thank you for your feedback! We’re so glad to hear that you felt comfortable throughout the process. Making our clients feel at ease and supported is very important to us, and we truly appreciate you taking the time to share your experience.

Jan. 28th, 2026

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carlc28

I have only just begun so I can't speak in totality but so far my experience has been good. Jet my customer service representative has been very pleasant. We talked on the phone and he answered my questions and got me enrolled.

3 months ago

Reply from Americor

Thank you for sharing your experience so far! We’re glad to hear that your start with us has been positive and that Jet provided pleasant, helpful support by answering your questions and assisting with enrollment. We appreciate your trust and look forward to supporting you throughout your journey.

Jan. 12th, 2026

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Samuel

I have been a n Americor customer for almost five months. The company has helped and supported me every step of the way. I have such stress relief since starting this debt program and I am on track to be debt-free in months. Thanks to all the great advisors who has assisted thus far. Best wished.

2 years ago

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Trish Strew Phoenix, AZ

Yes, I’m very happy with this company they help me pay off some loans. They help me pay off some credit cards and now I’m all set scores for my credits are going up fantastic you guys are amazing I have told some of my friends let’s see what happens again thank you so much for helping me get my life back on track is so much appreciated.

2 years ago

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Mary Abbott Bluford, IL

I am so glad I chose AmeriCor and Credit9, I would never survived my debts if it hadn't been for these two very Professional Companies. The people who work there are so nice and helpful. Thank you all and God Bless. Mary Abbott

2 years ago

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Carolyn L Benson Staunton, VA

I liked the fact that they were/are not judging me for needing to consolidate my bills. They are very helpful in every way and that means a lot to someone who through not fault of her own needed help and guidance in getting out of debt. I am truly grateful!

2 years ago

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Arthurine Moore Sacramento, CA

This company has helped me tremendously. I was a little skeptical at first but my fears were quickly set at ease. The company is very knowledgeable about the business and helping the customer in every way to understand the plan. I do recommend doing business with them and becoming debt free is the goal. I haven’t reached it yet but well on my way. A very happy customer. A.M.

2 years ago

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Corazon D Magsaysay San Francisco, CA

Elijah, who was giving me the overview of the whole process in this debt relief, was knowledgeable, patient , every good description I can describe about his performance. Result of the conversation with him, was very satisfactory.

2 years ago

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Teresa Schaller

Teresa S. I joined the Americor family a few months ago and already have 2 settlements! I had a few guestions about my account so I called Americor and talked to Stephanie R and she was extremely helpful and had a great attitude! I can't wait to be out of debt!!

2 years ago

Reply from Americor

Thank you so much for your review, Teresa. You can always count on us to assist you with your needs!

Best regards, Americor

Aug. 17th, 2023

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Michelle Crane Phoenix, AZ

My favorite thing about americor is their debt calculator. In less than 10 minutes I can put the amount of money I owe into the calculator and then they calculate what they can do to help me with that exact debt. I like how specific that is and that I get exact numbers of how long it will take me to pay down that credit card debt

3 years ago

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Rishard Krehe Orlando, FL

The representative I spoke to was extremely patient with me and explained everything I had questions on and even talked me through my options thoroughly. We planned a time for a follow up call so I can get all my documents ready and filled out. Any questions I had he answered readily and helped me understand how this worked! I am so very thankful for the time he took with me tonight!

3 years ago

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Brenda Anderson Dallas, TX

I had a need for a debt relief company in 20012 and used American. They were very helpful with my case and it was nice having a company that took care of everything for me. I was having credit problems but after they were hired things quickly turned around. They were professional and I would recommend them.

3 years ago

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Lonna Tackett

Great customer service and support. Looking forward to financial freedom!

2 months ago

Reply from Americor

Thank you for your kind feedback! We’re thrilled to hear that you had a positive experience with our customer service and support. We look forward to supporting you on your journey toward financial freedom!

Jan. 28th, 2026

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Rebecca Nilsen

suzi made it so quick and easy!!! didn’t take long and am excited for this to work

4 months ago

Reply from Americor

Thank you for the great feedback! We’re happy to hear Suzi made the process quick and easy for you. It’s wonderful to know you’re feeling excited and confident moving forward—we appreciate you choosing Americor and are here to support you every step of the way.

— Americor

Jan. 6th, 2026

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sashad349

She was clear about what will happen, how it helps, and made sure I understood. Great communication

4 months ago

Reply from Americor

We’re so glad to hear that our team provided clear guidance and ensured you felt confident throughout the process. Thank you for sharing!

— Americor

Jan. 6th, 2026

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Evan Bressington

Michelle is great and a lot of help through the whole process. Great overall team!

4 months ago

Reply from Americor

We’re thrilled to hear Michelle and the team were so helpful throughout your journey! Thank you for sharing your positive experience.

— Americor

Jan. 6th, 2026

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Vanessa Cruz

The representative was very nice and helpful with all the information she gave me

5 months ago

Reply from Americor

Thank you for your feedback! We’re glad to hear our representative was helpful and provided the information you needed. We appreciate you being part of the program!

Nov. 10th, 2025

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Adele Rombley

Michelle Hirsch was excellent. Help me along the way and everything she said was helpful!

5 months ago

Reply from Americor

Thank you for your feedback! We’re glad to hear Michelle was able to provide helpful guidance throughout your journey. We appreciate you being part of the program!

Nov. 10th, 2025

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Laura Kadakas

Finally, the one who has your best interest at heart. Kind and patient, choose them!!!

3 months ago

Reply from Americor

Thank you, Laura, for your kind words! We’re so glad to hear that you felt supported by a team that truly has your best interests at heart. Your recommendation means a lot to us, and we appreciate you choosing Americor.

Dec. 30th, 2025

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Patricia Pena

Jocelyn was very helpful in explaining my financial situation and my options for paying it back. Very kind .

7 months ago

Reply from Americor

🌟 Thank you for the kind words! We’re so glad Jocelyn could walk you through your options with care and clarity. She truly shines at helping clients feel supported on their financial journey 💙.
-Americor

Sep. 3rd, 2025

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Grace Partida

Chad, was very kind and made me feel less stressd wonderful person to talk to, and helped me in every way

7 months ago

Reply from Americor

We’re so glad to hear Chad was able to ease your stress and provide the support you needed. Thank you for sharing your experience we’ll be sure to recognize him for his wonderful service!
-Americor

Aug. 27th, 2025

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Nathan John

Michelle was very nice when speaking on the phone. She answered my questions and made me feel confident

8 months ago

Reply from Americor

Thank you so much for your kind words! 😊 We're delighted to hear that Michelle made you feel confident and answered all your questions. We’re here to support you every step of the way!

Aug. 4th, 2025

Americor Reviews