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Americor Reviews

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9.0

Overall Score

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Karolyn Hill

Excellent thanks for attending today with situation & getting a better understanding to handle this circumstance!

8 months ago

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Reply from Americor

Thank you for the kind feedback! We’re so glad we could connect with you and help bring clarity to your situation. We’re here to support you every step of the way let’s keep moving forward together!

Jul. 30th, 2025

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Sandra PALKOVIC

Great help from Devon took care of my question right away definitely a 5 Star service thank you very much

8 months ago

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Reply from Americor

Five stars all the way! 🌟 Devon’s speedy help and top-notch service definitely shine bright. Thanks for the awesome review we’re lucky to have you with us! 💙🙌

Jul. 29th, 2025

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Bonni Franz

Very kind very considerate very understanding very helpful. Unlike most customer service places that you get nowadays.

8 months ago

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Reply from Americor

We’re so glad to hear you felt the kindness and care that’s exactly what we strive for! 💙 In a world where good service can be rare, we’re proud to stand out. Thanks for recognizing our team’s efforts! 🙌✨

Jul. 29th, 2025

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Nancy Bethay

Carolyn S was my agent today. She was extremely helpful, making sure I understood everything we talked about.

8 months ago

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Reply from Americor

Carolyn S. for the win! 🙌 We're so glad to hear she took the time to make sure everything was clear and helpful for you. We’ll be sure to pass along your kind words—she’ll be thrilled! Thanks for being part of the Americor family.

Warm regards, Americor

Jul. 24th, 2025

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Kelsey Jones

Infiniti was great. Very thorough and efficient. Also understanding and helping me without judgement.

8 months ago

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Reply from Americor

Wow thank you so much for the kind words! We're thrilled to hear Infiniti gave you the care, clarity, and compassion you deserve. We believe everyone deserves a judgment-free zone and a solid plan forward 💪. We’re so glad to be part of your journey to financial freedom!

Jul. 23rd, 2025

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Richard Perez

Helpful, informative, and to the point! They ensure you know all the important details and offer plenty of support!

8 months ago

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Reply from Americor

Thanks so much for the awesome feedback! 🙌 We're thrilled to hear that Richard Perez delivered the clarity and support you needed he’s definitely one of our detail-driven superstars! 💼✨ We’re here for you every step of the way!

Jul. 23rd, 2025

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Dj Fencsik

Leslie took the time to explain what happened with a request I made over a month ago and was able to help me get it sorted out.

8 months ago

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Reply from Americor

Thanks so much for your kind words! 😊 We're glad Leslie was able to clear things up and get everything back on track for you. She’s great at turning confusion into clarity! 💡 We appreciate your patience and are always here to help whenever you need us.

Jul. 23rd, 2025

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Linda Castillo

Taniya was extremely helpful! Answered all of my concerns We need more friendly repensitives like her❤️🙏

8 months ago

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Reply from Americor

Thank you so much for your kind words! ❤️ We’re thrilled to hear Taniya was so helpful and attentive to your concerns. We couldn’t agree more we need more friendly representatives like her! We’ll be sure to share your wonderful feedback.

If you ever need anything else, we’re here for you.

Best regards, Americor

Jul. 24th, 2025

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Kenneth Borges

Infinity has always provided the best solutions and information. Thank you Infinity for all you do. I appreciate you

8 months ago

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Reply from Americor

Endless thanks for your kind words! 💫 Infinity is truly lucky to have your appreciation we’ll keep working hard to live up to that name and provide solutions that go above and beyond! 🙌💙

Jul. 29th, 2025

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Phillip Benton

Sharhonda has wonderful customer service skills and I would definitely be happy to talk with her again.

8 months ago

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Reply from Americor

Thank you for the kind words! 😊 We’re so glad to hear that Sharhonda made such a great impression—her customer service skills are top-notch, and we’re lucky to have her on the team. We’ll be sure to share your feedback with her—she’ll be thrilled! We look forward to the next time you connect.

All the best, Americor

Jul. 24th, 2025

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mitchell winn

Nancy did a fantastic job with me, she resolved all my issues and was very professional. Keep up the good work!!!

8 months ago

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Reply from Americor

We’re doing a happy dance over here! 💃🕺 Nancy will be thrilled to hear she knocked it out of the park for you. Professionalism and problem-solving are what we aim for, and it’s awesome to hear she delivered both!

Thank you for the kind words and encouragement we’ll be sure to keep up the good work! 🙌💥

Jul. 17th, 2025

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Audrey De Bord

I liked that my questions were answered by Elaina honestly and she put me at ease in my journey to paying off my debt.

8 months ago

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Reply from Americor

Thank you for sharing your experience! Elaina takes pride in being honest and supportive, and we’re glad she could put you at ease as you begin your journey to paying off your debt. We’re here to support you every step of the way!

Jul. 17th, 2025

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Virginia

Joyce was amazing. She listened to all of our concerns. She was patient and efficient. I would highly recommend her.

8 months ago

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Reply from Americor

We’re so happy to hear Joyce made such a great impression! Listening, patience, and efficiency are exactly what we aim for, and it sounds like Joyce delivered all three with flying colors. 🎉

Thank you for your kind words and recommendation — it means the world to us! We’ll be sure to pass along your praise to Joyce. 😊💪

Jul. 17th, 2025

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Cindy Lansing, MI

I appreciate the company’s ability to assist me with lowering my debt. I was surprised when numerous fees were attached each month, though.

2 years ago

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Reply from Americor

Thank you for taking the time to share your positive feedback about our debt assistance services. We are delighted to hear that we've been able to help you in lowering your debt.

However, we sincerely apologize for any surprise or confusion caused by the fees associated with our services. We understand that transparency in our fee structure is crucial, and we regret if this aspect fell short of your expectations.

To address your concerns and provide clarity, we would appreciate the opportunity to review your account in detail. Please reach out to us at officeofthepresident@americor.com, and we will be more than happy to explain the fees, discuss any potential adjustments, and ensure you have a clear understanding of our service charges.

Your satisfaction is important to us, and we are committed to addressing any issues to improve your overall experience with our company. Thank you for bringing this to our attention, and we look forward to resolving this matter for you.

Sincerely,
Americor

Nov. 28th, 2023

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Linda Barrett

Great service, wonderful to work with. They really helped me out of a tough situation.

2 years ago

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Gabriele Grant

Very helpful and professional. Save me a lot of hassle. Thank you. Would recommend to anyone.

2 years ago Edited April 10, 2024

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Anonymous

We were on the phone for over an hour and she took the time to get to know me and my situation.

2 years ago

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cora frempong Woodbridge, VA

I like Americor taking their time to make sure clients understand how this whole program works.

2 years ago

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Linda Kreinbihl

They were helpful Whenever I either called, texted or emailed they always replied promptly,

2 years ago

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Phillip Walker

Settlement is about what I expected. Easy and quick process to accept the settlement.

2 years ago Edited April 29, 2024

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Karl Pulliam

I liked that after a period of time I qualified for a loan to take care all of my debt.

2 years ago

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Lonnie Wesley Chapel, FL

Needed assistance with changing my due date and it was handled very professional.

2 years ago

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Jonathan Young

Wiping my debt out at a discount as quickly as my deposits hit the bank. Love it

2 years ago Edited March 15, 2024

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Artena

The people are nice try to find a way to help you and stay in touch with you about the problem

2 years ago

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Angela Claymont, DE

NOT HAPPY! WAS MISLEAD AND GUARANTEED NOT TO WORRY IF I GOT A SUMMONS THEN WAS BULLIED INTO TAKING A LARGER AND LONGER TERM LOAN SINCE A CREDITOR IS FIGHTING THE SETTLEMENT TERMS!!!!!!!

2 years ago

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Reply from Americor

We deeply apologize for your dissatisfaction and the experience you've had, which is not in line with our commitment to providing transparent and trustworthy services.

It's important to us that you have clarity and confidence in the debt settlement process. We understand that you were guaranteed not to worry about receiving a summons and were subsequently put into a situation that you didn't anticipate.

To address your concerns, we want to work with you to find a resolution. Please reach out to our Office of the President team at officeofthepresident@americor.com to discuss your situation and explore potential solutions. We take your feedback seriously and are committed to helping you find a path forward that aligns with your financial goals.

Your satisfaction is important to us, and we appreciate your patience as we work to address your concerns and improve your experience with us. Thank you for bringing this to our attention, and we look forward to assisting you in finding a resolution that better suits your needs.

Sincerely,
Americor

Nov. 1st, 2023

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Dorrette Los Angeles, CA

Customer Review Video

2 years ago

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Robert Perryman Tuscaloosa, AL

I like the communication that is provided. They let you know what to expect around each corner.

2 years ago

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Jonathan

Very respectful people that I've talked to and they give you the information very clearly.

2 years ago

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Vanessa

It's been great. They're very good at giving information and explaining stuff in detail.

2 years ago

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Ruth

Americor is a very good company and very helpful and understanding of anybody's predicament.

2 years ago

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Oscar

I am happy with Americor. Every time when I called he answered all my questions.

2 years ago

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Steve Driesens

Less than perfect. The customer service hasn't been too bad. But don't make promises you can't keep and communicate a lot better. And also keep better records.

2 years ago

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Reply from Americor

We appreciate your feedback and apologize for any unmet promises and communication issues you've experienced. We understand the importance of keeping our commitments and maintaining clear communication throughout the debt settlement process.

Your feedback regarding the need for better record-keeping and communication is valuable to us. To address these concerns and improve your experience, we encourage you to reach out to our Office of the President team at officeofthepresident@americor.com. We can assist in addressing your specific issues and working toward a resolution.

Your satisfaction is important to us, and we want to ensure that you have a positive experience with our service. Thank you for sharing your concerns, and we look forward to assisting you in resolving these issues and providing a better experience moving forward.

Sincerely,
Americor

Nov. 1st, 2023

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Larry

Nothing's really happened. I haven't really been communicated with. Pick up the communications and then respond to emails that have been sent in.

2 years ago

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Reply from Americor

We apologize for the lack of communication and follow-up you've experienced. Effective and timely communication is vital in the debt settlement process, and we understand the importance of keeping you informed about the progress of your accounts.

To address this issue, we encourage you to reach out to our Office of the President team immediately to express your concerns about the lack of communication. They will work to ensure that your questions are answered and that you receive regular updates on the status of your accounts. We take your feedback seriously and are committed to improving our communication with you.

Your satisfaction is important to us, and we appreciate your patience as we work to address your concerns and provide the support and information you need. Please contact us at officeofthepresident@americor.com, and we will do our best to improve the communication and keep you updated on the progress of your debt settlement. Thank you for sharing your feedback, and we look forward to assisting you further.

Sincerely,
Americor

Nov. 1st, 2023

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Arturo

They explain everything well. It would work for for whoever is struggling and wants to get out of debt.

2 years ago

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Jeannette Canton, MI

Communication is wonderful. Always sending emails or text messages of how the program works and how well you're doing.

2 years ago Edited March 4, 2024

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Allan

He was honest with me. He went through the whole thing with me, the whole program.

2 years ago

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Rebecca Gordon Ripley, TN

I am very happy with Americor, they have listened to any problems I have had & strived to help me

2 years ago

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Ronell House Florissant, MO

Agents are very respectful of your situation and offer many options to resolve your credit issues.

2 years ago

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William Heller Pittsburgh, PA

The Americor team was very informative and helpful in guiding me through the steps.

2 years ago

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selene lares Phoenix, AZ

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2 years ago

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Chris Immonen Butte, MT

Everyone i spoke w/ was very patient, thorough, and knowledable about the service provided.

2 years ago

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leticia francis

Satisfying answers to my questions.I have been receiving messages for guidance on how to deal with debtors

2 years ago

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Derrick Warren

It has been good so far. They've asked the right questions and guided me through every step

2 years ago

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Lynne Harris Chicago, IL

I just started the program. At this point nothing has been agreed on. So far everyone has been very pleasant to me through this process

2 years ago Edited November 1, 2023

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Reply from Americor

Thank you for sharing your initial experience with the program. We appreciate your feedback and are glad to hear that you have found the team to be pleasant and accommodating.

As you progress through the program, you will work with the team to negotiate and reach agreements with your creditors. Effective communication and cooperation are crucial in the debt settlement process, and we hope that your experience continues to be positive.

If you have any questions or concerns as you move forward with the program, please don't hesitate to reach out to the President of the Office at officeofthepresident@americor.com. They are there to support you and provide guidance. We wish you the best of luck in your journey to financial stability, and thank you for choosing Americor.

Sincerely,
Americor

Nov. 1st, 2023

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Jamie Curles Downers Grove, IL

I am so pleased! I have received 2 settlements and thanks to Americor, I'm doing it fast.

2 years ago

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Zaye Cherryville, NC

Americor is easy to work with and answer my questions when I do not understand something.

2 years ago

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Shamim Syed

It is excellent. Work with amiricor. Your payment is normal very good payment plan.

2 years ago Edited October 16, 2023

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Delores Smith Spring, TX

Agent was very respectful of my choices and presented the program in a concise and timely manner.

2 years ago

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Ernest Rivera Rahway, NJ

Good and knowledgeable people great customer service explain the program really good

2 years ago

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mace cochran Show Low, AZ

I appreciate the communication from Americor as we progress through the different accounts

2 years ago